Instructor Led Apply Training in United Arab Emirates

Computer-Based Office Administration and Organization Understand and develop the competencies needed to run present and future offices. Enhance their business writing skills and organize their emails using MS Outlook 2007. Organize their office time using the MS Outlook 2007 calendar. Manage and coordinate their relationship with their managers using soft skills and computer-based methods. Develop and apply document management strategies.  more...

Advanced Business Writing Write advanced emails, memos and letters in a clear and concise way. Organize the content by using an effective introduction, body and conclusion. Present the written ideas in logical sequence. Satisfy the requirements of the reader by outlining his/her needs and benefits. Apply the ABC formula (Accurate, Brief and Clear) when writing.  more...

Fundamentals of Business Writing Write effective memos, letters and emails. Apply specific techniques regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Use the correct English Language structure when writing.  more...

Interpersonal Communication Skills Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Use verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.  more...

Managing Contractual Claims Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual  more...

Tendering Procedures and Bid Evaluation Identify the contracting stages from setting the scope of work to awarding the contract. Preparing the scope of work and specifications as well as planning the evaluation process. Evaluate, in-depth, the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-auction. Apply  more...

Accounting and Comparison of IFRS and GAAP Determine the major differences in the accounting and reporting between International Financial Reporting Standards (IFRS) and Generally Accepted Accounting Principles (GAAP). Properly account for assets, liabilities, equity, revenues and expenses under both IFRS and GAAP. Apply the different accounting methods allowed under IFRS and GAAP to multiple situations. Recognize the need for  more...

Accounts Payable From Accounting to Management Identify the function of Accounts Payable (AP) and its role in organizations. Take a successful lead in the management of Accounts Payable. Get the latest update on best practices in managing Accounts Payable. Apply accounting principles related to Accounts Payable. Recommend improvements to AP operations and ways to motivate the AP staff.  more...

Accounts Receivable and Credit Policies Management Define the function of Accounts Receivable (AR) and its role in organizations. Run the Accounts Receivable process more efficiently. Apply tools and techniques to effectively monitor AR performance. Develop effective credit policies that meet company's objectives.  more...

Advanced Budgeting Workshop Build budget templates and models for their departments or organizations. Apply several forecasting techniques to better manage uncertainties in budgeting. Evaluate capital budgeting decisions using several methods and recommend proper action. Utilize Microsoft Excel? functions and tools in the budgeting process. Evaluate the budgeting process in their organizations and recommend  more...

Advanced Finance for Non-Finance Professionals Identify managerial-level focus of Financial Statements and its impact on company's growth. Uncover the central Interrelationships between Financial Statements. Use the Cash Flow Statement to make important operating, investing, and financing decisions. Apply critical performance factors to understand the health of business units. Apply business planning and forecasting tools to  more...

Business and Financial Reporting Using Excel 2007 Boost Excel reporting expertise in Business, Finance, and Accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Demonstrate proficiency in pivot tables and pivot charts. Slice and dice large accounting and business data in no time. Apply data reporting techniques to real-life business situations. Link your Excel with PowerPoint for dynamic data update.  more...

Cash Flow Statement Workshop Preparation and Analysis Grasp fundamental knowledge of an organization's cash flow. Identify the different categories of classifying sources and uses of cash flow. Prepare cash flow statements according to the latest accounting standards. Apply ratio analysis to cash flow statements.  more...

Consolidation of Financial Statements Workshop Recognize the process of consolidating financial statements. Identify what qualify as business combination and their related transactions. Apply the acquisition method for business combinations. Account for goodwill and non-controlling interests. Recognize the differences and similarities in the consolidation of financial statements between the International Financial Reporting  more...

Effective Budgeting and Cost Control Demonstrate how the budget relates to the key financial statements: balance sheet, income statement, and cash flows. Prepare a budget consistent with the organization's strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Apply cost control tools,  more...

Efficient Finance and Accounting Operations 2012 Best Practices and Update Demonstrate how they can enhance the operations of the finance and accounting department. Acquire internationally implemented best practices in the following areas: accounts payable, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory, payroll, and policies and procedures. Leverage their accounting cycle skills. Use new tools  more...

Excel 2010 for Accountants and Business Professionals Boost Excel reporting expertise in business, finance, and accounting. Perform automated reconciliation for speedy weekly and monthly reporting. Design and create calculated columns using the new 2010 Data Analysis Expressions tool. Control multiple Pivot Table elements on one worksheet using the new 2010 slicer tool. Apply data reporting techniques to real-life business situations.  more...

Finance for Non-Finance Professionals Explain the functions of financial management and its role in running businesses. Communicate effectively with the finance professionals by using common financial language. Define the four key financial statements: balance sheet, income, cash flows and changes in owners' equity as well as key financial terms used in organizations (e.g. Profit, Margins, Leverage, etc.) Interpret the  more...

Financial Analysis Workshop A Hands-on Approach Apply the framework of financial statements analysis. Demonstrate skills at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the process of company evaluation and analysis. Analyze real-life financial statements from companies traded on the world and GCC stock markets.  more...

Financial Modeling Using Excel 2007 2010 ...Apply learned skills of corporate financial models. Demonstrate practical know-how of corporate valuation techniques and tools. Construct forecasted financial statement models and perform sensitivity analysis. Use free cash flow technique in determining the value of a project or a company. Develop financial models using comparable company analysis, discounted cash flow analysis and  more...

Free Cash Flow Valuation Workshop Grasp fundamental knowledge of Free Cash Flow valuation. Apply international standards in calculating Free Cash Flow (FCF). Identify different accounting practices and rules related to FCF. Design and build Discounted Cash Flow models. Perform cash flow forecasting and analysis using spreadsheets.  more...

Fundamentals of Private Equity Workshop Apply the three sources of value creation in Private Equity. Be familiar with risks, costs, structure, and terms that are unique to Private Equity funds. Calculate management fees, Net Asset Value (NAV), DPI, RVPI, and TVPI. Use both the NPV and IRR venture capital methods. Calculate ownership fraction, number of new shares issued, and the price per share for new investments.  more...

Professional Accounting Certificate Enhance their accounting knowledge by learning how to account for income measurement and recognition. Demonstrate knowledge of accounting assets, including long-term assets and intangibles. Account for current liabilities, contingencies, long-term liabilities and bonds. Account for equity stock transactions, including dividends and long-term liabilities. Apply investment accounting and  more...

Professional Skills for Finance and Accounting Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage Finance functions in an organized and professional manner. Determine the reporting requirements for the Finance Department. Become skilled at personal organization, staffing and time management. Apply finance policies and procedures to add value and communicate effectively with other  more...

Real Estate Accounting and Financial Reporting Workshop ...Apply revenue recognition, measurement, fair value, and impairment in the real estate industry. Grasp the unique real estate accounting and financial reporting standards. Identify accounting and problems surrounding real estate transactions. Properly account for the recognition and measurement of real estate transactions. Record the purchase, sale, rental, or development of their real  more...

Competency-Based Human Resources Management Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Extract competencies from business plans and apply the steps needed in designing competency frameworks and models. Apply competencies in the recruitment and selection processes. Use competencies for  more...

How to Write Human Resources Policies and Procedures Assess and demonstrate the range of competencies required of a Human Resources professional. Apply planning techniques in the Human Resources function. Explain the purpose/usefulness of Human Resources policies and procedures. Develop Human Resources policies and procedures. Perform the basic task of writing Human Resources policies and procedures.  more...

Human Resources Management ...ain the new roles of modern Human Resources Management. Apply the functions of recruitment and selection and follow the main steps in attracting and hiring qualified candidates. List the different steps in the training and development cycle. Explain and play the roles and responsibilities of Human Resources Management in designing and implementing a performance management system.  more...

Strategic Staffing and Effective Workforce Planning Define workforce planning within the context of Human Resources. Explain how Human Resources planning is related to the overall strategic plan of the organization. Understand the economic concepts of demand and supply and how they apply to the labor market. Learn how to forecast the demand and supply for different types of Human Resources, both in terms of quantity and quality. Explain  more...

Creative Problem-Solving and Decision-Making ... critical thinking and creative problem solving skills. Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as business tools. Analyze and solve actual problems facing them at work. Gain confidence in asking the right questions and  more...

Creative Thinking and Innovation Techniques Determine their potential for creativity and innovation. Apply creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways by thinking out of the box, using Mind Mapping, Picture Associations and other methods. Learn about creative thinking strategies and how to apply them in the workplace. Create a pleasant work environment  more...

Managing Conflict Power through Influence Define and understand the different sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Use the different bases of power and change them according to the situation. Apply influence and explore their relationships with others. Practice effective methods of intervention and conflict management. Turn arguments into  more...

Time Management and Stress Control Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Apply one or more of the 7 habits of highly effective people. Define what stress is, how it is caused and how the body responds to stress. Discuss what happens when stress is out of control. Analyze the causes of stress accurately and plan to control them. Suggest  more...

Win-Win Negotiation Skills Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually or within a team) effective negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the  more...

Advanced Supervisory Skills Define supervisory roles and related competencies. Apply goal setting and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower their staff. Energize and inspire their team for better performance. Use coaching techniques to manage performance of others. Identify team member's training needs in order to develop others.  more...

Key Managerial Skills for New Managers and Supervisors Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Empower employees through delegation. Build and manage winning teams. Know the Dos and Don'ts of managing meetings. Manage self, time, and stress in a restless work environment. Apply new tools and techniques to improve decision-making and  more...

Leading and Managing Change Demonstrate a clear understanding of the nature of change, how people change, and the impact change has on people, systems, structures and processes. Identify the critical competencies of change champions, change agents and human resource professionals. Use a number of models and strategies for leading and managing change and communicating it more effectively. Analyze and use the change  more...

Management Skills and Techniques for Engineers Apply the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Manage creative problem-solving and decision-making processes.  more...

Senior Management Program A Mini MBA ...Apply the skills of a senior manager and leader. Practice the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, Human Resources and organizational behavior. Develop and practice the specific skills required for  more...

Supervisory Skills Define the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Apply their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal problem-solving  more...

Advanced Maintenance Management ...Apply the latest concepts and techniques required for managing or supervising a maintenance unit. Understand preventive and predictive maintenance as well as Total Productive Maintenance (TPM) and Reliability Centered Maintenance (RCM). Apply techniques to measure equipment effectiveness and various control mechanisms. Examine the organizational, human and operational considerations for  more...

Certified Maintenance Planner ...Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Apply capital budgeting techniques to evaluate the life cycle costs of equipment. Use the right Key Performance Indicators (KPIs) for the measurement and  more...

Facility Management Explain the foundations of facility management. Optimize people, processes, assets and the work environment to support delivery of the organization's business objectives. Apply the tools and techniques necessary to develop a facility's engineering plans and layouts. Apply managerial, technical, and financial considerations of facility management. Discover the importance of proper  more...

First Aid and Emergency Response Identify a medical emergency and recognize the need to intervene. Identify hazards and assess for response. Analyze the basic principles of First Aid and Emergency Response. Apply effective ways to react using barriers. Implement Basic Life Support and CPR. Familiarize self with various types of injuries and ways to react accordingly. Simulate and apply emergency care on a  more...

Maintenance Planning Scheduling and Control ...chniques for time estimations and priority assignments. Apply a framework for implementing a preventive maintenance program. Apply project management techniques to effectively manage major maintenance activities. Determine the economic life of capital assets and manage inventory of spare parts. Clarify the myths about safety and identify unsafe acts and conditions. Implement Key  more...

Fundamentals of Purchasing ...Apply the fundamentals and modern principles of the purchasing function. Apply the best practices in procurement strategies and processes. Use all the skills required to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Apply tendering and contracting techniques. Determine transportation and packaging requirements.  more...

Inventory Planning and Stock Control List the objectives of inventory management and its impact on costs and customer service. Perform proper classification of inventory and use best practices for item specification/cataloging. Use forecasting techniques to predict demand and better manage lead times. Identify the optimum ordering quantity and determine safety stocks and reorder points. Conduct cycle counts, improve  more...

Warehouse Costing Benchmarking and Activity Profiling List the challenges, objectives, and functions of warehousing and the key roles in warehousing organizations. Identify causes of problems and opportunities for improving warehouse operations. Develop Key Performance Indicators (KPIs) and benchmark warehouse performance. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Outline a proper  more...

Certificate in Advanced Project Management Define project management framework, processes and tools in compliance with the Project Management Institute (PMI) standards. Analyze the relationship of time, cost and risk when managing projects. Apply different methods of project selection. Construct project diagrams, schedules and plans. Use the techniques necessary to perform an in-depth analysis on project schedules and plans.  more...

Managing Projects Using Microsoft Project ... with the Project Management Institute (PMI) standards. Apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project as a planning, tracking, controlling and reporting tool. Develop a comprehensive project plan, budget and resource management plan and apply critical path analysis using MS Project. Identify the capabilities of  more...

Preparation for Project Management Professional Certification Get a jump start to help them prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Use the project management framework, processes and the nine project management knowledge areas. Use Project Management Book of Knowledge PMBOK and understand the PMP exam Certification requirement. Apply project management skills, tools and  more...

ASQ Approved Lean Six Sigma Green Belt Training Understand the Six Sigma methodology and to apply the Road Map. Apply the principles of the Six Sigma DMAIC performance improvement model. Lead and execute process-level improvement projects. Collect process data and develop process maps. Learn statistical analysis using statistical tools and software.  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher Review the Body of Knowledge in preparation for the ASQ Certified Manager of Quality / Organizational Excellence examination. Understand and apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts. Understand, through discussions, the main concepts in each of the BOK elements. Refine their thinking approach in preparation for the ?constructed  more...

Certified Lean Principles Practioner Understand lean concepts and importance for organizations. Identify typical process waste in organizations and the importance of removing such waste on organization's profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/reduction of operating costs, cycle time, and non value-added activities. Develop an effective lean  more...

Certified Six Sigma Practitioner Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...

Improving Productivity through Quality and Cost Reduction Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Identify business processes in need for Re-Evaluating and/or Re-Engineering. Recognize and apply quality improvement techniques  more...

Re-engineering Your Organization A Road Map to Business Process Improvement Understand the terminology and benefits of Business Process Re-engineering (BPR). Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within  more...

Total Quality Management TQM Tool Box for Continual Improvement Realize the importance of quality models. Understand various quality concepts. Understand TQM philosophy. Apply TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...

Certified Sales Professional ...proving their personal attitude, skills, and knowledge. Apply a structured and tested sales process to maximize every sales opportunity. Use appropriate questioning techniques and listening skills which will lead to a reduced level of objections and an increased level of sales. Make presentations that meet both organization objectives and the needs of the audience. Anticipate objections  more...

Customer Relationship Management CRM Strategic Roadmap Articulate why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers. Determine the uses and objectives of a CRM system. Recognize best practices in implementing a CRM strategy. Apply CRM for improving marketing, sales, customer service, and customer contact. Use Social CRM to drive collaboration among salespeople to increase their  more...

Effective Promotion and Advertisement Strategies Implement powerful promotions and advertising campaigns to boost sales. Design a promotion plan aimed at both the trade and the consumer. Apply the most effective criteria for successful advertisement campaigns. Use tried and tested merchandising principles as a key selling tool inside retail outlets.  more...

Marketing for Better Results Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing.  more...

Power Selling Identify the behaviors and skills of a successful sales professional. Describe different types of selling models. Prospect and conduct a powerful sales call. Use a customer centered selling approach to provide value. Choose a closing technique to earn the business. Manage the customer relationship on an ongoing basis. Develop an action plan to apply new skills.  more...

Sales and Marketing in a Competitive Environment Analyze the various principles underlying sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Manage the buyer/seller relationship and make an impact on sales  more...

Sales Planning and Territory Management Analyze the process of sales planning and territory management. Practice effective ways of setting goals, developing sales activities and managing time. Use relevant tools for route structuring and territory management. Apply effective territory management and strategic selling methods. Revise sales strategies and provide proper sales training for sales force. Successfully choose,  more...

The Strategic Marketing Plan Apply a logical step-by-step process to produce a sound marketing plan. Present a marketing plan that builds on marketing audit findings. Use marketing audit findings to identify effective strategies and tactics. Develop the components of the strategic marketing plan. Understand and implement the different marketing warfare strategies (offensive, defensive, and flanking).  more...

Value-Based Selling Overcoming Price Objections Become a value-added salesperson. Understand the value-added selling process. Sell on all three dimensions of value product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client's business. Apply the power of using features and benefits and questioning in value-based selling.  more...

Business Continuity Planning Define Business Continuity Management (BCM). Understand the elements sequence of the Business Continuity (BC) lifecycle. Apply the elements of BS 25999 to design a BCM. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management system.  more...

Strategic Thinking and Planning Define the strategic planning and control process and its main components. Apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.  more...

Successful Planning Organizing and Control Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use Key Performance Indicators (KPIs) and targets to control results. Manage and control resistance to change.  more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...

Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet  more...

Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in  more...

Efficient Finance and Accounting Operations ...visors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash  more...

Professional Skills for Finance and Accounting ' This program is designed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an  more...

Generally Accepted Accounting Principles GAAP 2008 Update ' This program is designed for Accountants, accounting supervisors, accounting managers and junior accounting staff who want to upgrade their accounting skills with the newest Generally Accepted Accounting Principles. This program is worth 25 NASBA CPE?s. Explain and interpret Generally Accepted Accounting Principles. Interpret accounting treatment for assets, liabilities, and owners? equity  more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the  more...

Fundamentals of Business Writing ' This program is designed for All persons who, as part of their work, need to express themselves effectively in written English. This program is worth 25 NASBA CPE?s. Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being  more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the  more...

Efficient Finance and Accounting Operations ...visors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and  more...

Efficient Finance and Accounting Operations ...visors, and finance professionals who need to understand, apply and implement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and  more...

Corporate Governance Transparency and Accountability This program is designed for Directors, senior management, chief financial officers, chief operating officers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Managing Conflict Power through Influence This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Creative Thinking Techniques This program is designed for Supervisors, managers, team and project leaders, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Managing Conflict Power through Influence This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Creative Problem Solving and Decision Making This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'  more...

Managing Conflict Power through Influence This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand  more...

Win-Win Negotiation Skills This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win  more...

Neuro Linguistic Programming: Strategies for Excellence at Work and Life Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.  more...

Managing Conflict: Power through Influence Objectives: By the end of the training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

The Strategic Marketing Plan Objectives: By the end of the program, participants will be able to: Define the concept and scope of strategic marketing. Understand the process of strategic planning. Apply the techniques used in preparing the strategic marketing plan. Develop the components of strategic marketing planning.  more...

Call Center Management Skills Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...

Essential Skills for Professional Financial Managers Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...

Improving Productivity through Quality & Cost Reduction Objectives: By the end of the program, participants will be able to: Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses. Identify and apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Recognize the business processes that need  more...

Basics of Transport Fleet Maintenance Objectives: By the end of the program, participants will be able to: Distinguish the important from the unimportant in managing the maintenance of a fleet (cars, buses, trucks, materials handling equipment, ). Identify the critical vehicles, mechanics, vendors and drivers costing money. Apply new ideas to reduce maintenance calls and fuel consumption. Slash paperwork and improve warranty  more...

Contract Preparation & Management Objectives: By the end of the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Select contractors more efficiently. Manage the process of awarding contracts.  more...

Managing Conflict: Power through Influence Training Objectives: By the end of the career training program, participants will be able to: Define and understand the sources of conflict. Learn the different strategies used in resolving conflict. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others.  more...

Certified Contract Manager ...the program, participants will be able to: Identify and apply the major steps involved in the tendering and contracting process. Define the scope of work and the implications of a poorly prepared scope. Identify administration tools and roles of contract administrator / assistants. Recognize the main contractual provisions and appreciate their effects on the implementation and management of  more...

Creative Thinking Techniques Objectives: By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). "Recollect and retrieve" memorized information easily and quickly  more...