Online Apply eLearning - Training Resources

Strategic Thinking ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. Your expert-led training is presented by Casey McNeal.  more...

Team Management - Enabling Teams ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members? capacity to achieve.  more...

Team Management - Leading Teams ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective  more...

Team Management - Team Participation ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. Your expert-led training is presented  more...

Teams Management - Managing Team Conflict ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and  more...

A Foolproof Method for Conduting a Job Search Learn a foolproof method of how to conduct a job search and seize the job you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. This is one of three possible modules that you can take as self-directed study.  more...

Getting the Job Offer You Want Learn the how to`s of getting the job offer you really want. It?s a jungle out there! Surviving in today?s tough job market is an upstream adventure-- whether you are just starting out, the victim of a layoff, or merely want to change careers. Traditional methods just don`t work any more. The complete course can either be taken as a whole or as three modules. Each module is designed to be  more...

Learn How to Write the Kind of Cover Letter That Gets Results ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply it to what you have learned. From the revised outline you will write a completed employment letter that should, when compared to the original work be remarkably different and substantively effective in its  more...

Effective Business Presentations Using Flash ...e is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if you do not consider yourself an artist, mastering Flash can  more...

Contract Law ...hat help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof. Students may query the instructor up to three times, via e-mail, regarding course content. For the  more...

FrameMaker I: Getting Your Feet Wet ...ate simple documents using Adobe FrameMaker. Learn how to apply formats to FrameMaker documents, apply templates, create tables, and work with graphics and anchored frames. You can download the trial version of this software from the Adobe FrameMaker product site. This course provides an introduction to Adobe FrameMaker, which is perhaps the most widely used authoring tool for technical  more...

MS Word 2000 eBook Course A visual, interactive way to develop, learn and apply software Word skills.  more...

How to Build And Maintain Rapport With Your Clients Learn how to build rapport with your clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person  more...

Master s Specialist Workshop Information and Document Design Modules 4-6 Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.  more...

Introduction to ISO 9001:2000 ...does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. The Introduction to ISO 9001:2000 course provides students with a thorough introduction to the requirements of the standard and prepares them for ISO 9000  more...

Java 2 -- java.util Package This course teaches you about the various interfaces you will need to learn in Java programming You will also learn about additional classes in Java. In this unit, you will learn about various interfaces, such as Collections, Map, List, Set, Enumeration, Iterator, and Observer, which are available in the java.util package. You will also be shown how to override some of the methods of the  more...

Java 2 -- Advanced Java ...curity tools in Java, how signed applets work, and how to apply a secure signature. The third unit explains the concept of Internationalization. You will learn about the functions of the Locale class. You will be able to identify the classes involved in localizing resources. Finally, you will learn to write programs using the methods of the Calendar class and the TimeZone class. The fourth  more...

Dreamweaver 8 Series ...n page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in  more...

Flash 8 Series ...n page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Supplied sample files include sample documents, application files, programs, and  more...

CompTIA A+ 2009 ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. CompTIA A+ 2009 The A+ certification validates the latest skills needed by today?s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a  more...

Word 2000 ...e addition of symbols, tables, and graphs. They will also apply borders and shading; use headers and footers; change tabs and styles; use, modify, and insert graphs; and create tables. By the end of the course, students will be using master documents, subdocuments, and expanded and locked documents; utilizing field references; and using macros and revision tools. Also within this course,  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

Technical Communication Industry Certificate - Mastery Level ...ions, processes, instructions, and reports Understand and Apply effectual principles of visual design to your documents Define your personal philosophy of quality management in publications project development Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry  more...

The Art of Active Listening ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in  more...

Starting A Business?: How To Develop An Effective Business Plan You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...

Skyrocket Sales with Advanced Copywriting Strategies Apply proven techniques and methods to any business writing situation. Designed specifically for beginners or more advanced writers seeking training in the art and craft of copywriting. Purchase of supplemental material will be required for further reading. You can purchase that material by going here: http:// /ebooks/ebook_present.asp?menuID=11&bookID=75  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) ...nd skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University. Search Engine Optimization is an ever changing, complex practice, which requires practitioners to be up to date on the latest strategies and SEO practices. A SECA Certificate ensures you have the demonstrable knowledge and mastery of the subject at a basic level.  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...ses. These questions comprehensively test your ability to apply skills to situations that you may face in your purchasing job. And, again, you take it online meaning that you DO NOT have to travel to a testing facility. You can take the exam from anywhere that you have access to a computer connected to the Internet.Step #3: Submit Your Purchasing Certification Application. The application  more...

QuickBooks Pro 2008 ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use  more...

Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation  more...

PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations. PowerPoint 2007 Level 2 This  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...portant to grasp the knowledge presented and successfully apply it.Program Highlights Over 400 detailed technical illustrations reinforce key concepts Interactive exercises keep students focused and increase material retention Thematic graphics keep the material fresh and compelling Unit exams test subject mastery and identify topics requiring additional review Carson Dunlop Professional  more...

PowerPoint 2000 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations by working with speaker notes and developing audience handouts. In this course, students will  more...

PowerPoint 2000 Expert ...rPoint users will expand on their skills and learn how to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and  more...

PowerPoint 2000 Level 2 ...eb, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker notes and developing audience handouts. Significant  more...

PowerPoint 2000 Level 3 ...Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 MOUS ...s will receive instruction in how to arrange clip art and apply animation and effects. Students will also learn how to finalize and view their presenations and design presentations for the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 Proficient In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, animation, and Web presentations. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and  more...

PowerPoint 2002 ...udents will use WordArt, create clip art collections, and apply animation effects. Students will also learn how to create speaker notes and handouts. Other topics that will be covered include importing Word outlines, working in the Outline pane, and working with mulitiple slide masters. Last, students will learn how to apply advanced techniques to PowerPoint presentations, such as importing  more...

Office XP (2002) Advanced ...of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the students already possess. This advanced course introduces  more...

Office XP (2002) Intermediate ...of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course introduces students to some new features of Microsoft  more...

Office XP (2002) Introduction ...icrosoft Office XP. It covers the major new features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft FrontPage, and Microsoft Outlook. Students will learn the intoductory features that each of these applications has to offer. This course introduces students to the basic features of Microsoft Office XP. It  more...

Office 2000 Advanced ...xpanded and locked documents; utilizing field references; applying formatting techniques; and using advanced features such as macros and revision tools. Students will learn how to apply the advanced features of Microsoft Excel 2000 to sort records, outline and filter lists, and import and export data. Students will also be taught how to use PivotTables, PivotCharts, and how to merge and link  more...

Negotiate to Win ...elp you build critical skills and give you the ability to apply them to real-world business challenges. Negotiate to Win is an online series of six downloadable audio classes?so you can listen right on your computer, and learn at your own pace. Each audio series address a separate wealth building topic. Enroll in this online course if you: Want to get the best price on what you buy Look for  more...

Microsoft Office XP New Features This course introduces students to some of the new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and  more...

Microsoft PowerPoint 2002 Level 2 This intermediate course is designed to familiarize students with the features of Microsoft PowerPoint 2002 by teaching students how to design moderately complicated presenations, import Word outlines, and work with multiple slide masters. This course is designed to familiarize students with the intermediate features of Microsoft PowerPoint 2002. This course will prepare students to design  more...

Microsoft PowerPoint 2002 Level 3 ... of Microsoft PowerPoint 2002. Students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables in presentations. This course is designed to familiarize students with the advanced features of Microsoft PowerPoint 2002. Generally, students will learn how to  more...

Microsoft Project For Purchasing Professionals ...t only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines. You will need a copy of Microsoft Project 2000 or later. You can order a FREE evaluation copy of the software from Microsoft's website. The student can  more...

Microsoft Certified Application Specialist Office 2007 ...kly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Microsoft Certified Application Specialist Office 2007 The Microsoft Certified Application Specialist (MCAS) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products?Microsoft Office  more...

Market Leadership in an E-Commerce Age ...he principles of e-commerce. The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this  more...

Library Privacy & Confidentiality: Law and Policy Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues. Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as  more...

Learn How To Write Effective Persuasive Written Communication ...refully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...

Learn How to Write Persuasive Web-Based Text ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are  more...

Internet Explorer 7 Series ...n page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or  more...

How To Master Communications ...on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in conflict and providing feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Communication skills are vital to an organization`s effectiveness. The How to  more...

Find and Purchase Income Producing Properties--Instructor-Led ...g to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Your work for  more...

Find and Purchase Income Producing Properties--Self-Directed ...g to region. The principles that you learn here, however, apply to any location. With the help of Uncle Max, you will research Empire City, exploring neighborhoods and market trends, before investigating several properties that are currently on the market. The work you do in these assignments will help prepare you to make more informed decisions when you invest in real estate. Enroll in this  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...y of more than 2500 jobs, it gives you the opportunity to apply for jobs all over the country when you graduate. More than 50 companies have hired our grads, and the US Department of Labor forecasts the annual growth rate of the MT profession to be 21%-35% through 2012. This means a continuation of excellent job potential over the next eight years. Medical transcription is an ideal career for  more...

Excel 2007 Level 2 This course familiarizes students with intermediate-level spreadsheet features. Students will learn how to convert older workbooks to the new default XML-based file format; customize the Quick Access toolbar; use logical and financial functions; format worksheets using themes, styles, and page breaks; use 3-D references; ready workbooks for the Web; use templates to create workbooks; and insert  more...

Excel 2000 Expert ...apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; import and export data; use PivotTables, PivotCharts, and data analysis tools; as well as how to merge and link workbooks. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import  more...

Excel 2000 Level 3 ...apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import and export data. The importance of proper management and password protection is also stressed. Students will learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import  more...

Excel 2000 MOUS ...e, and manipulating charts. Students will also be able to apply the advanced features of Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Students will  more...

Excel 2000 ... working with data maps. Students will also learn how to apply the advanced features of Microsoft Excel 2000 to work with records and ranges, sort records, outline and filter lists, and import and export data. In addition, students will be taught how to use PivotTables, PivotCharts, and data analysis tools. They will also be shown how to merge and link workbooks. In teaching how to share  more...

Effective Business Communication Series ... page throughout the course. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized  more...

Doing Business in China ...k-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active  more...

Doing Business in India ...k-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active  more...

Certificate in Technical Writing For Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Build Your Own BIZ(tm) - Pricing Your Product ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your Product Competitively and Effectively This course will help you price your product for profitability and stability. The class includes text and downloadable resources. Description of Course Pricing Your Product explores the following areas:  more...

Build Your Own BIZ(tm) - Teamwork ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build Stronger Teams This course will help you build teams that perform well and help your company gain a competitive advantage. The class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The  more...

Build Your Own BIZ(tm) - Using Financial Statements ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...

Build Your Own BIZ(tm) - Writing a Business Plan ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Learn to Craft a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...keep you abreast of the current business climate. We then apply sound business principles to these issues in order to help you function effectively and avoid pitfalls in your day-to-day operations. Provides access to a variety of business tools and topics in the form of modules, which include videos, indexed content, and downloadable templates. Provides expert advice - subscribers are given the  more...

Build Your Own BIZ(tm) - How to Hire ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Make Hiring Decisions That Maximize Employee Retention and Return on Investment Making great hiring decisions requires careful planning, soliciting good prospects, and effective interviewing techniques. This course will help you refine these skills in  more...

Build Your Own BIZ(tm) - Networking ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build Networks to Increase Your Personal and Business Success This course will help you learn to develop relationships that help you expand your circle of influence, build relationships, and eventually help increase your personal and business success.  more...

Build Your Own BIZ(tm) - Performance Improvement ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Facilitate Performance Improvement with Performance Appraisals This course will help you facilitate performance appraisals in order to improve the effectiveness of your workforce. The class includes video, text, and downloadable resources. Description  more...

Build Your Own BIZ(tm) - How to Fire ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Decrease Employee Terminations and Handle Terminations Effectively Employee terminations are inevitable. This course will help you minimize terminations and help you work through the employee termination process if the need arises. The class includes  more...

Build Your Own BIZ(tm) - How to Borrow Money ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Obtain a Business Loan Bank credit is one of the least expensive and least intrusive sources of capital available to small and medium-sized businesses. This course will help you understand the loan process and how you can use this tool responsibly. The  more...

Build a Powerful Marketing Strategy--Instructor-Led ...tical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business  more...

Build a Powerful Marketing Strategy--Self-Directed ...tical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a successful business  more...

Build Your Own BIZ(tm) - Customer Service Strategies ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Understand Your Customers and Learn How to Serve Them Better Providing excellent customer service can make the difference between a customer buying your product or from the vendor down the street. This course will help you determine who your customers  more...

Build Your Own BIZ(tm) - Better Budgeting ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create a Business Budget Budgeting is vital to the financial health of your business. This course will examine the budgeting process, and how to tackle this task in practical ways. The class includes video, text, and downloadable resources. Description  more...

Build Your Own BIZ(tm) - Bootstrap Marketing ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Promote Your Product More Effectively This course will help you develop an effective plan for marketing your product or service. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas:  more...

Build Your Own BIZ(tm) - Branding and Beyond ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build a Brand That Sets You Apart This course will help you build a brand that distinguishes you from your competition. The class includes video, text, and downloadable resources. Description of Course Branding and Beyond explores the following areas:  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Ensure Your Business Can Survive a Catastrophic Event or Crisis Defining and developing a business continuity plan is crucial in ensuring long-term business survival. This online course will help you design a strategic survival plan for your business  more...

Build Your Own BIZ(tm) - Customer Service That Sells ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create a Culture of Customer Service Providing outstanding customer service happens when your employees understand and embrace the concept of customer service. This course will help you define how you are currently doing with your customer service  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Lead Your Workforce With Effective Management Effective personnel management is vital to your business. This course will help you motivate your employees, both individually and as a cohesive workforce, and lead them to your business goals. The class  more...

Build Your Own BIZ(tm) - Employee Handbook ...y special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Communicate Your Mission and Objectives With an Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. The class includes video, text, and downloadable  more...

Better Business Writing in One Week This practical course helps business professionals write with greater confidence and accuracy. Business letters, memos, e-mails, proposals...not everyone?s a writer, yet every businessperson is expected to write -- a scary prospect for professionals without formal writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client s air itinerary.  more...

American Citizenship Test Prep ...lities of American citizens and aspects of eligibility to apply for citizenship, American History, American Government, American Holidays and Symbols, U.S. Constitution (Preamble and Articles), U.S. Constitution (Bill of Rights and Articles) and 100 Practice Questions. The course takes you to web sites that will allow you to view maps of Columbus` and other explorers journeys, world and U.S.  more...

Adobe Photoshop 7 ...ugh advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork out of the revolutionary new Adobe Photoshop 7 and give you the answers you  more...

Adobe PhotoShop CS ...x concepts so that you are able to quickly understand and apply his training. His engaging personality and technical expertise have made him one of the top-rated computer trainers anywhere. You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite  more...

Adobe PhotoShop CS to CS2 Upgrade ...x concepts so that you are able to quickly understand and apply his training. His engaging personality and technical expertise have made him one of the top-rated computer trainers anywhere. You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite  more...

Adobe Premiere 6.5 ...gh advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. Welcome to Adobe Premiere 6.5 This self-paced CBT based training series will teach you intermediate through advanced techniques of Adobe Premiere 6.5 that you can apply to your work today. This program will take the guesswork out of the revolutionary new Adobe Premiere 6.5 and give you the answers you want  more...

Advanced Certificate in Technical Writing ...ions, processes, instructions, and reports Understand and Apply effectual principles of visual design to your documents Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program. Frequently Asked Questions How long will it take me to complete the  more...

Adobe GoLive 6 ...iate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new GoLive 6 and give you the answers you want today. Learn Adobe  more...

Adobe Illustrator 10 ... advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the guesswork out of the revolutionary new Adobe Illustrator 10 and give you the answers  more...

Adobe InDesign 2 ...ough advanced techniques of Adobe InDesign 2 that you can apply to your work today. Welcome to Adobe InDesign 2 This computer-based training series will teach you intermediate through advanced techniques of Adobe InDesign 2 that you can apply to your work today. These self-paced training will take the guesswork out of the revolutionary new Adobe InDesign 2 and give you the answers you want  more...

Adobe Pagemaker 7 ...ugh advanced techniques of Adobe PageMaker 7 that you can apply to your work today. Welcome to Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. This program will take the guesswork out of the revolutionary new Adobe PageMaker 7 and give you the answers you want  more...

Adobe After Effects 5.5 ...ugh advanced techniques of After Effects 5.5 that you can apply to your work today. Welcome to Adobe After Effects 5.5 This self-paced computer based training series will teach you intermediate through advanced techniques of After Effects 5.5 that you can apply to your work today. This course will take the guesswork out of the revolutionary new Adobe After Effects 5.5 and give you the answers  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...uals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in  more...

5 Steps to Effective Persuasive Business Communication ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...

Delegation - Leveraging Through Others ...d come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience,  more...

Adobe Photoshop CS4 Extended: Essentials ...mage compression for use on the web and how to create and apply special effects. By the time you?ve finished watching Total Training for Adobe Photoshop CS4 Extended: Essentials, you will be proficient will the skills required for managing and manipulating images in Photoshop. You will know all about photo retouching, color correction and how to use the Quick Mask mode, work with selections,  more...

Adobe Dreamweaver CS4: Essentials ...mweaver CS4. Once oriented with the new CS4 interface you apply the techniques you have learned instantly whether you are building your first site or redesigning an existing one. You will get a solid introduction to Web design as well as step-by-step instructions for how to use the most important features in this award-winning program. After watching the series will comfortable optimizing  more...

Advanced Business Spanish This course has been specially designed for students with a good command of the Spanish language who desire to apply their knowledge of the language to the business world.  more...

PowerPoint 97 Level 2 This course is designed to familiarize students with the intermediate features of Microsoft PowerPoint 97. Students will also learn how to use WordArt, create clip art collections, and apply animation effects.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Understanding Your Target Customer s Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and  more...

Selections and Layers in Photoshop CS3 To harness the power of Adobe Photoshop CS3's digital manipulation tools, it is first necessary to understand the fundamental concepts of selecting portions of images, and isolating image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand  more...

Coloring Objects and Using Brushes in Illustrator CS3 Adobe Illustrator CS3 allows for the addition of vibrant colors to electronic artwork. Users can now employ numerous Live Color tools and techniques to enhance the color of their Illustrator images with immediate and interactive results. Various brushing styles and tools add elaborate and colorful strokes to existing images. This course introduces color and brush techniques in Illustrator CS3. In  more...

Manipulating Objects in Illustrator CS3 Adobe Illustrator CS3 provides numerous tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more advanced object selection and organization techniques,  more...

Using Type and Symbols in Illustrator CS3 Adobe Illustrator CS3 allows for text and symbols to be added to various forms of electronic art. With the addition of text and symbols, Illustrator artwork can quickly be enhanced or customized to meet personal or business needs. This course will show you how to create point type, add and fill a type area, or arrange your type around an existing path in your illustration. This course will  more...

Finding Your Life Balance ...he obstacles to achieving a balanced life are, and how to apply a basic strategy to overcome these obstacles. Finally, you will learn about the role of the individual in relation to the organization he works in, and how this impacts on his life. Are you working for an organizational culture which fits you? Are you in balance with your job? Do you have the right kinds of working  more...

Techniques for Improved Time Management ...agement skills--experiment with them, and then choose and apply the tools which best suit your own situation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to establish deadlines. If these deadlines are unrealistically tight, your interest and commitment in the task  more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...

Introduction to Brand Management There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,  more...

Building Brand Equity ...ll utilize the psychology of a consumer's perceptions and apply helpful techniques to build your brand equity. Finally, you will construct a marketing support program with the aim of appealing to your consumers and improving their perceptions of your brand. This is all done in an effort to get consumers to build up and reinforce your brand equity.By the end of this course you will construct a  more...

Evaluating Brand Effectiveness ...f where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand awareness, brand image, low and high level brand associations, brand recall, and brand recognition. All of these tests reveal motivation as to why consumers purchase and remain loyal to your brand.This course concludes by explaining the  more...

Managing and Maintaining Brand Equity There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Basic Business Skills to Get You on the Fast Track Everyone wants to get on the fast track to success. But without basic business skills, you won't even find the on ramp. To get on the fast track, you have to master the basics and build from there. In this course, you will focus on the basic skills of decision making, organization, delegation, and negotiation and learn how to apply these skills in getting onto the fast track. Without these skills  more...

Communication Skills for Successful Management Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...

Problem Performance Improvement ...problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does not cause the  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Facilitating Difficult Situations How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting and/or success? What is the best way to  more...

Doing Business with Independent Contractors Do you know the difference between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law  more...

Understanding Technical Professionals ...these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new corporate structures and management strategies to meet the challenges of the new high-technology economy with its increasing number of technical professionals. As a result of what you learn in this course, you will be  more...

Attracting Motivating and Retaining Technical Professionals If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining  more...

Customer Satisfaction Analysis and Implementation ...l depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied.In this course, you'll examine how to transform data into  more...

Call Center Telephone Sales How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

The Dynamics of Interacting "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...

Available Presentation Resources This course is about making effective use of resources that can take the pressure off you--visual aids, questions, and making a team presentation. Visual aids are overused, and presenters are overdependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be  more...

Effective Relationships with Business Partners You have three options when you want to extend your base of business resources: Expand your company, acquire another company, or partner with a complimentary company. In many instances, partnering is the most advantageous choice. Creating an alliance confers the same kind of benefits as an acquisition--but with fewer risks and better definition. The key to creating a successful partnership lies in  more...

Writing to Reach the Audience ...nstructs people who have to write at work in some easy-to-apply techniques to help them write to their readers, however those readers may vary with business circumstances. If you're writing a thank-you letter to a valued colleague, the approach, tone, and structure of the document are dissimilar to a complaint letter you write to a vendor. The principles and considerations that regulate the  more...

Handling Conflict No one can complete a working career without experiencing conflict, so it is essential for you to handle this conflict in the most effective way. To handle conflict well, you need to build a repertoire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict  more...

Listening Basics Do you sometimes feel like you are not getting the whole message when someone talks to you? If you have problems receiving information that is verbally communicated, this is the course for you. This course will familiarize you with the communication and listening processes, and how listening functions within communication. You will discover the factors and variables that influence communication  more...

Enhancing Listening Skills Have you ever been taken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your  more...

Working for Your Inner Boss Personal Accountability Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...

Managing from Within Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...

Sales Forecasting - Forecasting Your Own Accounts ...g - Forecasting Your Own Accounts," you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn how your forecast  more...

Sales Forecasting - Applying Forecasting Methods In "Sales Forecasting - Applying Forecasting Methods," you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

Windows 2000 Core Technologies - Network Fundamentals To provide an overview of networking concepts and how they apply to Windows 2000  more...

Windows 2000 Core Technologies - TCP IP To provide an overview of TCP/IP concepts and how they apply to Windows 2000  more...

Windows 2000 - Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Windows 2000 - Active Directory Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Effective Team-building Strategies For a team to succeed, its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively?  more...

The Database Design Methodology To describe and apply the techniques of the database design life cycle to build a relational database  more...

Advanced Project Leadership - Bringing Home the Value Advanced Project Leadership: Bringing Home the Value teaches project managers to consider both the monetary and non-monetary value of a project, first of all by understanding how a project supports strategy. Project Managers will learn how to calculate Earned Value, Return on Investment and Net Present Value. They will also learn how to interpret the results to make decisions about the value of a  more...

Facilitating Virtual and On-site Teams Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of  more...

Tools for Planning and Managing Six Sigma Project Opportunities ...the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams throughout the world use a set of management and planning tools to analyze and understand a variety of issues. This course will examine the tools used in Six  more...

Statistics and Probability in Six Sigma ...cts. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample characteristics, and describes the Central Limit Theorem. It also examines basic probability concepts and looks at dependent, independent, and mutually exclusive events, and multiplication and addition rules. This course is  more...

Summarizing and Presenting Data in Six Sigma ... in Six Sigma data analysis. The course also shows how to apply graphical methods, such as stem-and-leaf plots, box-and-whisker plots, run charts, and scatter diagrams, for illustrating relationships among various components of a given dataset. In addition, it examines how to depict distributions using histogram and normal probability plots. The course is aligned to the ASQ Certified Six Sigma  more...

Six Sigma Reducing Variation to Improve Quality "What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by  more...

Six Sigma Listening to the Voice of the Customer ... may not have realized you serve--and you'll learn how to apply the Kano Model to understanding customer requirements in your workplace. In the second lesson, you'll take your understanding of your customers to a higher level by learning how to measure their requirements to the nth degree. You'll learn all about customer-valued product and service "dimensions," how to create an affinity diagram  more...

Six Sigma DMAIC Defining the Problem "What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines  more...

Programs to Benefit Employees HRCI PHR ...yment issues, including the work rules and practices that apply to employee benefit programs. As a human resources professional, you are responsible for helping to ensure that your company's practices comply with any legislation governing employee benefits and that the benefit programs are competitive enough to attract and retain employees. These are some of the topics you will need to  more...

Strategic Approaches to Risk Management HRCI SPHR ... concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources (SPHR)  more...

Managing for Asset Control Every company must take actions to safeguard, control, and manage the assets it owns. As a business manager, it's your responsibility to set up policies and procedures to safeguard your company's assets--especially cash assets. In this course, you will learn about cash transactions, inventory control, and accounts receivable management. These lessons will provide you with the knowledge and skills  more...

Effective Budget Management A priority of effective budget management is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will  more...

Tomorrow s Managers Development Tools ...s to make your managers change-ready, global thinkers. By applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the standard for development. You will explore the techniques for partnering  more...

Business Execution in Action The best operational strategies in the world are not worth the paper they are written on if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing  more...

Operations Management - Operations Management Tools In "Operations Management: Operations Management Tools," you will learn the processes for making operations decisions and how to solve operations problems. You will also learn the strategies for maintenance and reliability and how to apply learning curves to your organization's operations.  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Exploratory Data Analysis in Six Sigma ... positional, cyclical, and temporal variations and how to apply an effective sampling plan for conducting this analysis. It also explains the correlation coefficient, its statistical significance, and how it is different from causation. In addition, the course helps you interpret the linear regression equation and explores how you can use it to model relationships for prediction and estimation  more...

HTML 4 Part 2 Advanced Topics ...ey are used. • Identify the correct URL encoding by applying URL encoding rules. • Identify the features of input-decoding programs. • Identify the nonparsed header in a CGI script for bypassing a server. • Identify the CGI script used to display specified output in a browser. • Match the problems in CGI scripts with their causes. • Match the common causes of  more...

CIW Internetworking Professional Part 5 IPv6 ...tocols. Audience The audience for this course will apply to students involved in defining network architecture, identifying infrastructure components, and monitoring and analyzing network performance. They will also be responsible for the design and management of enterprise TCP/IP networks. Prerequisite knowledge for this curriculum is that students must have CIW Foundations  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...s, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as using embedded and dynamic SQL within an application. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1  more...

IBM DB2 Universal Database V6 1 App Devel Curriculum ...s, and the basics of SQL. Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as using embedded and dynamic SQL within an application. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1  more...

IBM DB2 Universal Database V6 1--Fundamentals ...to be retrieved from a table given certain requirements. Apply DB2 functions to groups within a table for a given scenario. Retrieve data from multiple tables given a scenario. Enter data into a table using an INSERT statement. Modify data in a table using an UPDATE statement. Remove data from a table using a DELETE statement. Identify considerations in embedding SQL in applications for  more...

Designing Cisco Network Service Architectures Part 1 ... scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID) network solutions.  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...ty by using Security Configuration and Analysis snap-in. Apply security settings to a domain by importing a security template into a Group Policy object. Identify the Account policy settings that can be the cause of a specific problem. Identify the solution for a specific Local policy problem. Unit 3: Recovering Data Duration: 2 Hour(s) Identify the methods used to recover a  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...ty by using Security Configuration and Analysis snap-in. Apply security settings to a domain by importing a security template into a Group Policy object. Identify the Account policy settings that can be the cause of a specific problem. Identify the solution for a specific Local policy problem. Unit 3: Recovering Data Duration: 2 Hour(s) Identify the methods used to recover a  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...gn for an organization. Identify the considerations that apply to planning for security groups. Identify the guidelines for nesting security groups. Identify guidelines for designing security groups. Identify a suitable security group design for an organization. Identify the guidelines for planning upper-level OU strategies. Identify the guidelines for planning lower-level OU strategies.  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...gn for an organization. Identify the considerations that apply to planning for security groups. Identify the guidelines for nesting security groups. Identify guidelines for designing security groups. Identify a suitable security group design for an organization. Identify the guidelines for planning upper-level OU strategies. Identify the guidelines for planning lower-level OU strategies.  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation Course Overview This is the seventh course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to plan and implement Domino security at an organization; control the access to user IDs and Domino servers; secure Domino database by using database ACLS, roles, and forms and view access  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing Course Overview This is the fifth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and  more...

Macromedia Dreamweaver MX 2004 Learning Styles Navigation ...s for creating a new cascading style sheet (CSS) style. Apply a cascading style sheet (CSS) style. Export styles to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify the characteristics of using images on Web pages. Identify the different options to link pages within a site. Audience: This series is targeted at beginners and  more...

Macromedia Dreamweaver MX 2004 Learning Design Uploading ... for creating a layer. Identify the steps to create and apply a template. Identify the guidelines for testing a Web site. Set up a remote site. Audience: This series is targeted at beginners and intermediate-level users of Dreamweaver to deliver Web site documents. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total  more...

Access 2000 Expert User ...alog box. Modify the properties of a control in a form. Apply conditional formatting to the form data. Insert a graphic in a form in the Design view. Add a subform to a form by using the Toolbox toolbar. Link the main form with its subform by using the Subform/Subreport dialog box. Unit 3: Access Reports Duration: 2 Hour(s) Create a report by using the Design view. Create a  more...

Access 2000 Fundamentals ...e filters available in Access 2000 with their functions. Apply a filter to a table by specifying a search criterion. Apply Filter By Form to a table. Apply Filter Excluding Selection. Apply the Advanced Filter/Sort filter to a table. Remove a filter applied on a database object. Sort records of a table on a single field. Sort records of a table on multiple fields. Create a query based  more...

Oracle Reports R6 Enhance Reports ...t view for a report section by using the section option. Apply conditional formatting to a layout object by using the Format option. Set properties for a report section by using the Property Palette. Add a new layout section to a report without overriding existing layouts by using the Report Wizard. Identify the situations in which layout mode buttons are used to facilitate layout  more...

NDS Design and Implementation Part 2 ...cate a partition using NDS Manager. Perform the steps to apply a WAN network manager policy. Perform the steps for naming standards for the upper and lower NDS tree layers. Perform the steps to construct Z.E.N. works objects. Perform the steps to construct client accessibility. Perform the steps to standardize the file system structure. Perform the steps to provide access to mobile users.  more...

Frontpage 2000 Expert User ... attributes of a Web-wide theme. Create a custom theme. Apply a theme to a single Web page. Unit 2: Customizing a FrontPage Web Duration: 2 - 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image  more...

Frontpage 2000 Expert User ... attributes of a Web-wide theme. Create a custom theme. Apply a theme to a single Web page. Unit 2: Customizing a FrontPage Web Duration: 2 - 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image  more...

Frontpage 2000 Proficient User ...n existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and  more...

Frontpage 2000 Proficient User ...n existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents. Verify hyperlinks. Check the spelling in a Web. Find and  more...

Outlook 2000 Fundamentals ...iews to filter the list of messages using the View menu. Apply a filter to a list of messages using the Filter dialog box. Change the default viewing options using the Other Settings dialog box. Identify the customization options available for Messages in the Options dialog box. Unit 3: Scheduling with Outlook 2000 Calendar Duration: 2 Hour(s) Identify the elements of the Calendar  more...

Brand Management Developing a Brand Strategy ...rand extensions and releasing a brand internationally. By applying the information in this program, you will be able to create a secondary or sub-brand, identify reasons new products might fail, and launch a brand internationally. Learn To Match ways to identify brand competition with descriptions of each. Given a situation, identify  more...

Sales Skills The Fundamentals ...lish and use a filter system. Apply the PLEASED acronym to their life and their work. Establish their credibility. Follow four rules for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation  more...

Sales Skills Prospecting Addressing Needs ...ll also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin  more...

Brand Management Branding on the Web ...delines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet. Select the steps for creating  more...

Professional Selling Over the Phone Preparation Strategies ...an effective telesales script. Apply the steps for preparing to write an effective telesales script. Select qualities of an effective telesales voice. Identify listening techniques that can improve your teleselling performance. Respond appropriately to customers' communication styles.  more...

Essentials of Business Law Employment Law ...ways agency can be terminated. Apply the duties of an agent. Apply the duties of a principal. Identify the components of an implied contract. Identify discrimination laws and their provisions. Identify components of affirmative action programs.  more...

Sales Management Motivating Sales Teams to Win ...mbers have high motivation levels. Apply the appropriate actions to ensure that sales team members have high motivation levels. Identify the functions of a sales compensation plan. Identify the four benefits of having an effective sales compensation plan. Simulation Overview: In  more...

Essentials of Business Law The Legal Environment ...want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Business Law (0.5 - 1 hour) Identify the four functions  more...

Consulting Skills Serving as an Internal Consultant ...r resolving a consulting conflict. Apply the steps for resolving a consulting conflict. Identify the steps for making ethical decisions. Simulation Overview: In this simulation, you are a Quality Assurance analyst appointed to serve as an internal consultant to design a software program that will  more...

Strategic Management Establishing Strategic Focus ...ition of strategic management. Apply appropriate terms and language to strategic management situations. Identify benefits gained from strategic management. Apply the steps of the strategic management process. Utilize the correct guidelines to make the strategic management process  more...

Strategic Management Analyzing Strategic Options ...ts that form the SWOT acronym. Apply the value chain analysis to evaluate the internal environment. Recognize the components that represent the external environment. Identify the levels of strategy. Recognize the approaches to initiate business or corporate-level strategy. Audience  more...

Strategic Management Developing a Successful Process ...n effective planning document. Apply guidelines to make a strategic plan successful. Differentiate among the strategy types. Apply guidelines to secure acceptance for the strategic plan. Recognize the appropriate actions to implement the plan. Identify the  more...

Managing Business Risk Risk Assessment Control ...ant you to identify the risks involved and how they would apply to the new project. Through your discussion with Laura, you will gain a greater understanding of risk sources and categorizing risks. Unit 2: Risk Evaluation and Control (0.5 - 1 hour) Identify the characteristics of hazards. Identify the methods for measuring risk.  more...

Principles of Marketing Fundamentals of Marketing ...tation process. Learn To Apply appropriate terms or language to marketing situations. Identify the four components of the marketing mix. Identify the stages of the product life cycle. Use proper methods to extend a product's life cycle. Identify  more...

Microsoft FrontPage 2003 Proficient User ...he options for formatting a bulleted and numbered list. Apply a theme to a Web page. Insert an image into a Web page. Format an image in a Web page. Unit 3: Hyperlinks Create a hypertext link to a Web page. Create a bookmark on a Web page. Create an image hyperlink. Create a hyperlink for an interactive button on a Web page. Unit 4: Layers and Behaviors, and DHTML  more...

Paint Shop Pro 9 Enhancing Your Images ...process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and cloning parts of photos. Learn To: Apply effects to photos. Add picture frames to photos. Combine two photos into a single  more...

NetWare 5 Advanced Administration - Part 3 ...ing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup procedure. Perform the steps to label the tape media in preparation for backup. Perform the steps to select the file system data that will be backed up. Perform the steps to select the device which will store the file system  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand the need for the iterative nature of DMAIC for a process. Understand how improvement affects the people involved in a process. Apply Six Sigma to maintain a newly improved process. Use control plans to sustain the improvements  more...

Advanced Six Sigma The Define Phase of DMAIC ...ing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems, customer requirements, and tools to address the problem and increase customer satisfaction. This course will help the learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to  more...

C Foundation for Non-C Programmers - Part 1 ...they will learn how to create expressions and statements, apply flow control, and create and call functions. L earn To: Identify the basic program structure in C++. Identify the different compilers. Identify the process of creating an executable program. Identify basic and complex data types used in C++. Identify the operators and the expressions in which they are used in C++.  more...

Object Analysis Design Requirements Analysis ...nd terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). L earn To: The principles and terminology of object oriented development How to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). C ontent Emphasis  more...

Object Analysis Design Design Implementation ... Requirements and Analysis and teaches the student how to apply a development process to move a project from requirements capture through to implementation. It also teaches a number of object-to-relational mapping techniques. L earn To: How to apply a development process to move a project from requirements capture through to implementation A number of object-to-relational mapping  more...

Word 2000 Fundamentals ...th Documents Duration: 1 - 2 Hour(s) Format text. Apply formatting to text by using the Format Painter. Change the spacing between characters. Align text. Modify the space between lines of text. Set tabs for the selected text. Set tabs with leaders to the selected text. Set indentation options for a selected paragraph. Create a list. Save a document. Send a saved Word document  more...

Word 2000 Proficient User ...s with customized formats. Replace a special character. Apply paragraph and section shading in a document. Add a border to a paragraph. Modify the page border in a document. Create an AutoCorrect entry for a document. Execute the Spelling and Grammar feature in a document. Execute the Thesaurus feature in a document. Create a table. Format a table. Add borders and shading to a table.  more...

Word 2000 Expert User ...ration: 2 - 3 Hour(s) Modify the display of bullets. Apply the text flow options. Insert footnotes and endnotes to a document. Format the first page of a document differently from the subsequent pages. Set AutoCorrect exceptions. Protect a document by applying security options. Create a master document. Attach a subdocument to a master document. Manage subdocuments within a master  more...

Excel 2000 Proficient User ...ew toolbar. Modify a toolbar. Delete a custom toolbar. Apply built-in number formats in a worksheet. Create a custom number format in a worksheet. Add a comment to a cell in a worksheet. Manipulate a cell comment in a worksheet. Display multiple worksheets in the Print Preview mode. Manipulate a report in Excel. Unit 2: Advanced Calculation Techniques Duration: 1.5 - 2 Hour(s)  more...

Excel 2000 Expert User .... Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database. Extract field data from an open database query. Define a criteria for retrieving specific data from the selected fields in a database query. Run a Web query. Unit 2: Workbook Capabilities Duration: 2 - 3 Hour(s)  more...

Office 2000 - Web Integration ... Add a Web folder. Add hyperlinks to Office documents. Apply a theme to an Office document. Set HTML as the default file format in Word for new files. Select an appropriate method for creating Webs or Web pages in Word. Run a Web query in Excel. Add form fields to Word documents. Create a data access page in Access. Identify the functions of Office Web components. Add a Spreadsheet  more...

SQL Server 7 0 System Administration - Part 5 ...attributes of SQL Server 7.0 replication. Identify and apply techniques for planning and setting up SQL Server 7.0 replication. Identify the procedures for replication maintenance. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0.  more...

SQL Server 7 0 - Implementing a Database - Part 2 ... data using clustering keys. Select the guidelines which apply when using the CREATE INDEX statement. Perform the steps to create a unique index. Perform the steps to create a composite index. Identify the methods used to view existing indexes. Perform the steps to drop indexes. Perform the steps to allocate a percentage of free space on leaf level index pages. Perform the steps to  more...

NetWare 5 Advanced Administration - Part 3 ...ing the workstation for NWBACK.EXE. Perform the steps to apply the changes to finish preparing the network environment for backup. Perform the steps to begin a backup procedure. Perform the steps to label the tape media in preparation for backup. Perform the steps to select the file system data that will be backed up. Perform the steps to select the device which will store the file system  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...ng approvals. Identify key concepts related to holds. Apply holds. Identify characteristics of the International Trade Management (ITM) Partner Integration feature. Release holds. Identify tasks for managing credit checking. Identify key concepts related to canceling orders. Identify key concepts related to closing orders. Identify options for purging an order. Unit 2: Order  more...

International Business Essentials The Global Business Environment ...rs various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia, Europe, the Middle East, and the Americas. The program focuses on the importance of being culturally competent. Students also learn how to define the PPP theory, how to identify guidelines for conducting business with people of different cultural  more...

Building Cisco Multilayer Switched Networks Part 2 ... Tree Protocol (STP). Identify the characteristics that apply to EtherChannel. Identify the features of the Port Aggregation Protocol (PAgP) and Link Aggregation Control Protocol (LACP). Identify features of Layer 3 switching. Identify stages in the process of multilayer switch packet forwarding. Identify features of Content Addressable Memory (CAM) tables. Audience: Network  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...

Project 2000 Fundamentals ...S Project 2000: Tracking Plans Duration: 2 Hour(s) Apply progress lines to tasks in the Gantt Chart view. Identify the reasons for tracking resource allocations. Record the actual work done by resources on a specific task in a project plan. Update the remaining work to be done by resources on a specific task in a project plan. Reschedule the incomplete work on a specific task in a  more...

Project 2000 Proficient User ...age multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the accessibility and user options. Track projects and customize Project Central. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the  more...

IBM DB2 Universal Database V6 1--Fundamentals ...to be retrieved from a table given certain requirements. Apply DB2 functions to groups within a table for a given scenario. Retrieve data from multiple tables given a scenario. Enter data into a table using an INSERT statement. Modify data in a table using an UPDATE statement. Remove data from a table using a DELETE statement. Identify considerations in embedding SQL in applications for  more...

IBM DB2 Universal Database V6 1--Fundamentals ...to be retrieved from a table given certain requirements. Apply DB2 functions to groups within a table for a given scenario. Retrieve data from multiple tables given a scenario. Enter data into a table using an INSERT statement. Modify data in a table using an UPDATE statement. Remove data from a table using a DELETE statement. Identify considerations in embedding SQL in applications for  more...

Access XP Proficient User ...pening queries. • Sort a query by output. • Apply a criterion to a query. • Apply an aggregate tool to a query. • Add a table to a query. • Add a calculated field to a query. • Match the field properties with their features. Unit 2: Forms Introduction 1 - 2 hours • Identify features of the Form Wizard. • Identify features of the  more...

Excel XP Expert User ...tiple rows. • Create a custom sort order. • Apply a custom filter to a list. • Summarize data in a list by using subtotals. Unit 2: Workbook Capabilities 2 - 3 hours • Create a shared workbook. • Highlight changes in a shared workbook. • Accept a change in a shared workbook. • Merge multiple workbooks. • Create a workspace file.  more...

Self Development Motivating Yourself to Perform ... Yourself to Perform, managers and employees learn how to apply strategies that enable them to overcome procrastination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination. Enhance  more...

Frontpage XP Proficient User ...Web site. • Add a new page to a Web site. • Apply a theme to a Web site. • Modify a theme in a Web site. • Add a hit counter to a Web site. • Entitle a Web page banner. • Add a date to a Web site. Unit 4: Maintaining Web Sites 2 hours • Move files to organize a Web site in Folders view. • Organize a Web site in Navigation view.  more...

FrontPage XP Expert User Course Overview This course delivers instruction on the higher level skills required to work with Web sites in FrontPage 2002. Modification and structuring of Web sites are covered, as well as, design considerations and procedures fundamental to Web site customization that include the creation of dynamic pages, frames and tables. Finally, essential elements in client/server interaction, such as  more...

FrontPage XP Expert User ...ble. • Fill a table with repetitive data. • Apply an AutoFormat to a table. • Add a hover button to a Web page. • Add a banner ad to a Web page. • Add an Office Chart to a Web page. • Modify component properties. • Identify features of frames. • Create a frames page from a template. • Target content to a frame. • Modify the  more...

Outlook XP Expert User ...• Specify the security zone that you want Outlook to apply to messages. • Obtain a digital certificate. • Add a digital signature to a message. • Swap digital certificates with another user. • Send an encrypted message to a recipient. • Create a personal address book with entries. • Create a personal distribution list with entries. • Select  more...

PowerPoint XP Proficient User ...e on a slide. • Add text to an AutoShape. • Apply a design template to a presentation. • Display a footer in a presentation. • Add speaker notes to a presentation. Audience The intended audience for this course is anyone who engages in presenting information or ideas in any public forum. A team leader or team member in any environment will benefit from these  more...

Advanced Project Leadership Bringing Home the Value ...and Development Projects and how the valuation techniques apply to each. Learn To: Identify the value types in a project. Identify characteristics of monetary value. Identify characteristics of nonmonetary value. Identify the three basic business strategies. Identify how each business strategy adds value to the organization. Identify key concepts of net present value.  more...

PowerPoint XP Expert User ...de. • Format placeholder text in a slide. • Apply a different design template to a slide. • Match components of the Custom Animation task pane with their functions. • Add a graphic to a slide background. • Embed a Word table in a slide. • Link an Excel chart in a slide. • Insert a presentation. • Insert a sound file into a slide. •  more...

Word XP Proficient User ...ument by changing the default country or region. • Apply borders and shading to a paragraph. • Format a document section by using the Page Setup options. • Compare paragraph formats by using the Reveal Formatting task pane. • Remove formatting from text. • Create a table in a document. • Create a table by using Table AutoFormat. • Add borders and  more...

Word XP Expert User Course Overview This course covers skills particular to the expert user of Word 2002. Advanced text and document handling is covered along with document styles and macros. Learners will cover group editing and document distribution, advanced workgroup collaboration and forms. Lastly, this course will cover tables, indexes and referencing, advanced document navigation and data tables. Learn To  more...

Balanced Scorecard Implementing ...r perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy map to support your balanced scorecard. Learn To: Identify strategic measurements and relate them to the balanced scorecard model. Identify the steps to building a Balanced Scorecard. Identify how strategy maps  more...

Career Development Excelling in Your Career ...ce and morale. Learn To Apply guidelines to maintain productivity. Recognize steps for establishing a professional image. Recognize steps for marketing your career. Choose a way of learning through your career. Follow steps for taking charge of your job.  more...

Flash 5 ... edges of a specified shape by using the Toolbar. • Apply stroke and fill to a specified shape by using the Arrow Tool. • Set the properties of the text in a movie by using the Panels menu. • Set the attributes for the text in a movie by using the Text Options Panel. Unit 2: Flash 5: Symbols, Objects, and Graphics 1 - 2 hours • Create a symbol in a movie by using  more...