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Access 2002 Advanced on-line e-learning cbt (computer based)cd rom ...cts Data Access Pages Selecting Source Data For A Page Applying A Theme Viewing A Data Access Page Editing A Data Access Page Viewing A Page In Internet Explorer Lesson 4: Introduction To Macros Introduction Lesson Objectives Introduction To Macros Macro Properties Macro Basics Running A Macro Customizing Macros Verifying Changes Creating A New Macro Selecting An Action  more...
Access 2002 Intermediate on-line e-learning cbt (computer based)cd rom ... By Form Removing A Filter Creating An Advanced Filter Applying More Than One Filter Sorting In Form View Applying The Last Known Filter Printing Data In Form Style Compacting Databases & Projects Lesson 2: Fields & Field Properties Introduction Opening Access Opening A Sample Database Opening A Table In Design View The Table Design Window Switching Between Views Design View  more...
Access 2002 Basic on-line e-learning cbt (computer based)cd rom ...ering Field Names Assigning A Primary Key Viewing Help Applying An Input Mask Required Fields The Allow Zero Length Property Inserting A Row Setting A Validation Rule Validation Text The Date/Time Data Type The Yes/No Data Type Setting A Default Value Switching To Datasheet View Filtering By Selection Removing A Filter Sorting Records Viewing Your Work Saving Your Work  more...
Excel 2002 Basic on-line e-learning cbt (computer based)cd rom ...ells Centering Text Drawing A Border Erasing A Border Applying A Border To Multiple Cells Applying A Fill Deselecting Cells Inspecting Changes Inserting A Row The Insert Options Button Inserting A Column Entering Formulas In A Worksheet The AutoFill Handle The AutoFill Options Button Entering A Function Correcting Errors Formatting Decimal Places The Number Tab Adding More  more...
Excel 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...Creating An IF Statement Using Goal Seek Using VLOOKUP Applying The Trend Function Calculating A Percentage Quick Calculations Saving Your Work Lesson 5: Protection & Customization Introduction Lesson Objectives Opening A Workbook About Protection Locking And Unlocking Cells Hiding Formulas Protecting A Worksheet Verifying Protection Unprotecting A Sheet Working With  more...
Excel 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Table Report The PivotTable Toolbar PivotTable Options Applying An AutoFormat Modifying A PivotTable Report Making A PivotTable Report Available On The Web Lesson 4: Workgroup Related Functions Introduction Lesson Objectives Sharing A Workbook Mailing A Workbook As An Attachment Mailing A Worksheet As The Body Of A Message Routing A Workbook Tracking Changes Highlighting  more...
Powerpoint 2002 Basic on-line e-learning cbt (computer based)cd rom ...Switching Between Task Panes The Slide Layout Task Pane Applying A Layout About Placeholders Color Schemes Closing The Task Pane Opening The Task Pane Entering Text Selecting Text Changing The Font Changing Font Size The Increase Font Size Button The Font Dialog Box Applying A Text Effect Previewing Changes Adding Bulleted Text Creating A New Bullet Creating A Subordinate  more...
Powerpoint 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...tle Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A Picture Fill Formatting Master Slide Styles Formatting Placeholders Deleting Slide Masters Inserting Masters From Existing Templates Deleting A Background Graphic Formatting A Background Graphic Editing Color Schemes Editing Color Schemes  more...
Powerpoint 2002 Advanced on-line e-learning cbt (computer based)cd rom ...ts Repositioning An Object Formatting Connecting Lines Applying An AutoFormat Inserting A Cycle Diagram Entering Text Formatting Cycle Diagram Text Sizing A Cycle Diagram Repositioning A Cycle Diagram Formatting AutoShapes Applying A 3-D Style Inserting A New Slide Inserting Other Objects Linking An Object Lesson 3: Preparing A Presentation For Release Introduction Lesson  more...
Windows XP Basic on-line e-learning cbt (computer based)cd rom Windows XP: Basic Microsoft Lesson 1: Introduction To Windows XP Introduction Lesson Objectives The Windows Desktop The Auto Arrange Feature The Desktop Cleanup Wizard The Start Menu Opening A Program Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using  more...
Windows XP Advanced on-line e-learning cbt (computer based)cd rom ...Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing The Default Langauge Adding An Additional  more...
Word 2002 Basic on-line e-learning cbt (computer based)cd rom ...ime Smart Tags Smart Tag Options Removing A Smart Tag Applying Custom Fonts And Font Sizes Choosing A Font Choosing A Font Style Applying Font Effects Choosing A Font Color Animating Text Using AutoCorrect Subscripting Text The AutoCorrect Options Button Controlling AutoCorrect Options Changing Margin Settings The Page Setup Dialog Box Dragging A Margin Paragraph Formatting  more...
Word 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...e The Insert Table Dialog Box AutoFit Behavior Options Applying An AutoFormat Resizing & Repositioning Tables Inserting A Nested Table Diagonal Lines In Tables Deleting A Nested Table Creating A Chart From Table Data Datasheets Resizing A Chart Selecting A Chart Undoing A Change Formatting Plot Area Formatting Axis Labels Formatting The Legend Previewing Your Work Lesson 3:  more...
Word 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Columns & Rows Specifying Exact Size For Rows & Columns Applying An AutoFormat Inserting A Chart Importing Data Into Microsoft Graph Modifying A Datasheet Chart Options Resizing A Chart Previewing Your Work Lesson 2: Reference Tables Introduction Lesson Objectives Marking Index Entries Marking Multiple Occurrences Of Text Inserting An Index Choosing A Format Showing & Hiding  more...
Treating Your Direct Reports Fairly on-line e-learning cbt (computer based)cd rom Treating Your Direct Reports Fairly Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This  more...
Statistical Process Control SPC in Six Sigma on-line e-learning cbt (computer based)cd rom ...a process is out of control and requires intervention? By applying statistical process control (SPC) methods, a Six Sigma team can identify and control variation in a process. This course covers the basic concepts in statistical process control methodology, including the selection of variables and rational subgrouping. One of the most important tools used in SPC methodology is the control  more...
Nonstatistical Control Tools Maintaining Controls on-line e-learning cbt (computer based)cd rom ...er to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process, and to prevent it from reverting to its previous state. This course introduces basic nonstatistical control tools as well as tools for maintaining control so that process improvement initiatives continue as they were intended. Specifically, it explores how total  more...
Data Classification and Collection in Six Sigma on-line e-learning cbt (computer based)cd rom ...on, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity. This course will explore continuous and discrete types of data, and nominal, ordinal, interval, and ratio measurement scales. It will also introduce methods for data collection, such as check sheets and coded data, and deals with the issue of data accuracy and  more...
Defining and Sequencing Project Activities on-line e-learning cbt (computer based)cd rom ... network diagrams, including dependency determination and applying leads and lags. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with the  more...
Tables Accessibility and Standards in Dreamweaver CS3 on-line e-learning cbt (computer based)cd rom Tables, Accessibility, and Standards in Dreamweaver CS3 Adobe When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout  more...
Problem Solving Determining and Building Your Strengths on-line e-learning cbt (computer based)cd rom ... Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths  more...
Managing from Within Self-empowerment on-line e-learning cbt (computer based)cd rom Managing from Within: Self-empowerment Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you  more...
Ethical Decision Making Simulation on-line e-learning cbt (computer based)cd rom Ethical Decision Making Simulation Ethical distinctions are rarely distinct, which poses a problem for many businesses and their employees. How can decision makers ensure their policies and choices adhere to ethical standards and maintain a positive public image? The answer isn't simple, but by utilizing an ethical framework and weighing decisions against ethical filters, corporate officers,  more...
Food Safety Handling on-line e-learning cbt (computer based)cd rom Food Safety & Handling Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly  more...
Applying Your Field Sales Approach on-line e-learning cbt (computer based)cd rom ...Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales  more...
Understanding Your Customer on-line e-learning cbt (computer based)cd rom Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research  more...
Advanced Tools in Photoshop CS3 on-line e-learning cbt (computer based)cd rom Advanced Tools in Photoshop CS3 Adobe Designers and photographers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by  more...
Importing and Tracing Images and Applying Effects in Illustrator CS3 on-line e-learning cbt (computer based)cd rom ...Applying Effects in Illustrator CS3 Adobe Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application. This course shows you how to  more...
Cascading Style Sheets in Dreamweaver CS4 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Dreamweaver CS4 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS4 provides increased CSS support, with the  more...
Tables Accessibility Standards in Dreamweaver CS4 on-line e-learning cbt (computer based)cd rom Tables, Accessibility & Standards in Dreamweaver CS4 Adobe When designing a web site, it's important that your content is engaging, but it's also crucial that it is structured in an intuitive and accessible manner. Creating a site layout using tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure content using tables, and examines  more...
Communication Strategies for the Remote Employee on-line e-learning cbt (computer based)cd rom Communication Strategies for the Remote Employee With the trend toward telecommuting on the rise in many sectors, employees are faced with the growing challenges of working and communicating in virtual offices. Virtual offices can span countries and continents, and effective communication skills are not only important, but are the very key to telecommuters' success and their ability to move  more...
Oracle Database 11g R2 Performing Restore Recovery Tasks on-line e-learning cbt (computer based)cd rom ...ase when a file is damaged. The recovery process involves applying redo to bring the file forward in time to before the failure or up to the failure point. This course discusses the type of failures that can occur and how to recover from them. It also discusses how to perform user-managed backup and recoveries. This course is one of a series in the SkillSoft learning path that covers the  more...
Lean Tools Techniques for Flow Pull on-line e-learning cbt (computer based)cd rom ...ity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool that uses of clear visuals such as signs, labels, and color-coded markings to keep workers from wasting time and effort searching for materials. Another tool just-in-time  more...
Applying Lean in Service Manufacturing Organizations on-line e-learning cbt (computer based)cd rom ...Applying Lean in Service & Manufacturing Organizations Experts say that becoming a Lean enterprise is largely culture-related. An organization's culture dictates how people work, their attitudes toward work and change, their relationships with each other and management, and the way change is introduced and implemented. Any company that wants to make sustainable improvements can benefit  more...
Critical Thinking Essentials Applying Critical Thinking Skills on-line e-learning cbt (computer based)cd rom ...Applying Critical Thinking Skills Your thinking can have a significant effect on the quality of your life - it determines how well you work through complex problems, make decisions, and accomplish your goals. That's why developing critical thinking skills is so important. To think critically is a practical goal - one you can apply to every question, issue, or problem you face. This course  more...
The Chemicals Industry Overview Version 1 on-line e-learning cbt (computer based)cd rom ...ressing these challenges by improving existing processes, applying new supply chain management techniques, expanding the specialty chemicals business, and developing industrial biotechnology. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the chemicals industry and  more...
Introducing Agile Software Development on-line e-learning cbt (computer based)cd rom Introducing Agile Software Development Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and  more...
Redirection Approaches Process Control on-line e-learning cbt (computer based)cd rom Redirection Approaches & Process Control Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Recognize the steps for applying filters to text streams as well as redirecting and piping the input and output of commands and Linux processes.  more...
Redirection Approaches and Process Control on-line e-learning cbt (computer based)cd rom Redirection Approaches and Process Control CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Recognize the steps for applying filters to text streams as well as redirecting and piping the input and output of commands and Linux processes.  more...
CompTIA Network 2009 Troubleshooting the Network on-line e-learning cbt (computer based)cd rom CompTIA Network 2009: Troubleshooting the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools both software and hardware available to troubleshoot network issues will make the task of finding and solving problems that much  more...
Cascading Style Sheets in Deramweaver CS3 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Deramweaver CS3 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. Dreamweaver CS3 provides increased CSS support, with the introduction of a new feature that identifies CSS-related browser rendering issues. Other new features related to CSS include a  more...
Advanced Data Management in Access 2007 on-line e-learning cbt (computer based)cd rom ...alidating data, using subforms and subreports, as well as applying conditional formatting in Access 2007 tables, forms, and reports. Advanced query methods make it easy for an experienced end-user to retrieve the results they desire and to have those results displayed in such a way that the data is easy to interpret and analyze. This course describes the various types of join and parameter  more...
Activities Rules and Conditions in WF with VB 2008 on-line e-learning cbt (computer based)cd rom ...ing activities in workflows, utilizing custom activities, applying rules and rule sets, and implementing conditional branching logic in a workflow. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Microsoft .NET Framework 3.5 Windows Workflow Foundation Application Development 70-504 exam.  more...
Oracle Database 11g Database Security on-line e-learning cbt (computer based)cd rom Oracle Database 11g: Database Security Oracle Oracle Database server is highly secure, but to fully maximize the security features offered, the database must be well protected as well. This course explores how to configure Oracle Database 11g in a secure manner by adhering to industry standard best security practices for operational database deployments. It covers applying the principle of  more...
Oracle Database 11g Oracle Label Security the Data Masking Pack on-line e-learning cbt (computer based)cd rom ...It also explores creating policies, defining data labels, applying policies to tables, and setting up user authorizations. Data masking is the process of replacing sensitive information with realistic data based on masking rules. Data masking is used so that data can be shared with nonproduction users such as testing companies. This course also covers creating masking formats, managing format  more...
IT Project Management Essentials Introduction to IT Project Mgmt on-line e-learning cbt (computer based)cd rom ...or the specific characteristics of the IT environment. By applying these processes and tools in a way that suits the project type and complexity, managers can significantly improve project success rates. This course describes how IT projects differ from other project types and points to the benefits of applying project management principles to IT projects. It provides an overview of the  more...
Developing a Code of Ethical Conduct on-line e-learning cbt (computer based)cd rom ...p your own code by clarifying your ethical principles and applying guidelines for behaviors that align with your code. This course explains common values, offers a process for developing your own ethical code of conduct, and presents several scenarios in which you get to exercise your ethical muscles. With the guidance provided in this course, you will be able to develop your own code of  more...
Cascading Style Sheets in Dreamweaver CS5 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Dreamweaver CS5 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS5 provides increased CSS support, with the  more...
From Online Training Directory
Applying Emotional Intelligence in the Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach  more...
Learn How to Write the Kind of Cover Letter That Gets Results on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply it to what you have learned. From the revised outline you will write a completed employment letter that should, when compared to the original work be remarkably different and substantively effective in its  more...
Effective Business Presentations Using Flash on-line e-learning cbt (computer based)study at homecourseware ...Coursework focuses on mastering the basics of Flash 5 and applying them toward business presentations. Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in  more...
A Workshop Approach to Mastering RoboHelp Office (Latest Release) on-line e-learning cbt (computer based)study at homecourseware ...uals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in  more...
Taking Off In Travel - Instructor Led on-line e-learning cbt (computer based) This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...
Applying Leadership Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate  more...
Key Applications - IC3 Training Solution on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the skills covered include starting applications; opening, saving, and closing files; identifying and using common on-screen elements; accessing online help; formatting text, documents, and spreadsheets; editing documents and spreadsheets; using  more...
Excel 97 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the introductory, intermediate, and advanced aspects of Excel 97. It starts out teaching basic spreadsheet features and moves up to the most powerful aspects of Excel, such as adjusting default settings, creating views and custom toolbars, protecting worksheets, and applying passwords.  more...
Excel 97 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...
FrontPage 2000 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage 2000. Students will learn the tricks to help them create, edit, and manage Web pages easily. The skills introduced include examining the working screen; getting familiar  more...
Microsoft FrontPage 2002 Core on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage  more...
Microsoft FrontPage 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage  more...
Office 2000 Advanced on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...xpanded and locked documents; utilizing field references; applying formatting techniques; and using advanced features such as macros and revision tools. Students will learn how to apply the advanced features of Microsoft Excel 2000 to sort records, outline and filter lists, and import and export data. Students will also be taught how to use PivotTables, PivotCharts, and how to merge and link  more...
Office 2000 Intermediate on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... tables, and graphics. Skills students will learn include applying borders and shading; using headers and footers; tabs and styles; using, modifying, and inserting graphs; and creating tables. This course also introduces students to such Microsoft Excel 2000 features as working with lists, databases, and functions; formatting and linking worksheets; and using 3-D references and Microsoft Map.  more...
PowerPoint 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...
Word 2000 Expert on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...; using field references, macros, and revision tools; and applying formatting techniques. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. Real-life scenarios will make the lessons more applicable to users while performance-based activities will engage them in hands-on learning. Some skills they  more...
Word 2000 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...
Word 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based  more...
Word 2000 MOUS on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This comprehensive course is designed to teach students the introductory, intermediate, and advanced features of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They  more...
Word 97 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize students with the intermediate features of Word 97 so they can increase the possibilities of what they can create with this application. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; applying borders and shading; and using AutoText.  more...
How To Master Leadership on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...
How To Master Staying Positive on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...
5 Steps to Effective Persuasive Business Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...
The Internet - Applying the Basics to your Business on-line e-learning cbt (computer based)study at homecourseware Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...
Learn How To Write Effective Persuasive Written Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...
How to Ask The Right Questions To Maximize Influence And Minimize Objections on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Develop a deliberate strategy that results in overcoming objections and makes and keeps the sale. More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using  more...
Beyond Grant Writing and Approaching Viable Funding Sources with Success on-line e-learning cbt (computer based)study at homecourseware Many grants are developed and submitted to possible funding sources each year. Few are chosen for funding. This course will highlight the characteristics of a funded grant and a granting organization`s criteria for success. This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will  more...
Better Public Speaking- A Low Stress Approach on-line e-learning cbt (computer based)study at homecourseware ...n that desire. Coursework focuses on reading the text and applying those ideas in an immediate and direct way. You?ll create sound files on a weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send. The sound files can be created on any computer and from a program every computer has in the Accessories section of the program  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) ...sic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive  more...
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) ...sic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) Mistake-Proof It! training includes a comprehensive background on  more...
NETS`T - National Education Technology Standards for Teachers on-line e-learning cbt (computer based) ...undamental concepts, knowledge, skills, and attitudes for applying technology in educational settings. All candidates seeking certification or endorsements in teacher preparation should meet these educational technology standards. It is the responsibility of faculty at cooperating schools to provide opportunities for teacher candidates to meet these standards. The six standards areas contain  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) ...nder. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from Bartending the Easy Way. Kellie will teach you the basics that will put you on the road to quickly become a professional. She has been hired to train bar employees all over the Los Angeles area and also consults with bars and restaurants in many areas of the business. Her  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...onal. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from this course. Kellie will teach you the basics that will put you on the road to quickly become a professional. She has been hired to train bar employees all over the Los Angeles area and also consults with bars and restaurants in many areas of the business. Her bartenders are  more...
Grant Writing Basics on-line e-learning cbt (computer based) ...Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...
Learn How to Write Persuasive Web-Based Text on-line e-learning cbt (computer based) ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are  more...
Word 2007 Level 1 on-line e-learning cbt (computer based) This course is designed to familiarize students with key introductory features of Microsoft Office Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. Word 2007 Level 1 This course is  more...
Word 2007 Level 2 on-line e-learning cbt (computer based) ...ing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets. Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task  more...
Microsoft Office Word 2003 Level 1 on-line e-learning cbt (computer based) This course familiarizes students with key introductory features of Microsoft Office Word 2003, as well as introduce them to some of its new features. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Office Word 2003, as well as introduce them to some  more...
Certificate in Professional Technical Communication ...ll be called upon to author or edit a particular text. By applying the principles that will be taught, from proposals to magazine articles to user guides and beyond, you can extend your capacity to cover a wide range of projects. Just as importantly, you can gain a broad set of skills that will benefit every project. The organizational skills required for a user guide, the attention to client  more...
From 123-CBT Computer Based Training
Tomorrow s Managers Development Tools on-line e-learning cbt (computer based) ...s to make your managers change-ready, global thinkers. By applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the standard for development. You will explore the techniques for partnering  more...
Accounting for Merchandising Businesses on-line e-learning cbt (computer based) A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) ...world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as working to keep abreast of the constantly shifting geopolitical landscape so critical to success in this sector. This course provides a high-level view of the industry environment, including its scope and structure, and navigates learners through  more...
The Pharmaceutical Industry Overview Version 2 on-line e-learning cbt (computer based) Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
Working with Temporary Agencies on-line e-learning cbt (computer based) Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Addressing Problem Performance on-line e-learning cbt (computer based) ...ficult time for both managers, and the employees they are applying this procedure to. So the onus on managers is to get it right. This means careful and conscientious planning of the actual process. Managers also need to be aware of the legal implications of the disciplinary actions they take, if they are to avoid causing substantial litigation problems for their company. The conventional  more...
Handling Organizational Change Simulation on-line e-learning cbt (computer based) ... organizational change by managing your own reactions and applying appropriate behaviors. How you respond to, as well as influence, the change process will be key to determining whether the change is beneficial or detrimental to your position in the new organizational structure. This simulation is based on the SkillSoft series "Handling Organizational Change" and contains links to the following  more...
Functions of IT Project Managers on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...
Lean Value on-line e-learning cbt (computer based) Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...
Illustrator 9 on-line e-learning cbt (computer based) ...Palette Eyedropper Tool Paint Bucket Tool Fills & Strokes Applying a Fill Gradient Fills Gradient Mesh Tool Pattern Fills Stroke Palette Offset; Outline & Path Painting Brushes Palette Paintush Tool Calligraphic Brush Scatter Brush Art Brush Pattern Brush Transformations Scaling & Rotating Reflect Shear Free Transform Tool Transform Each Align Palette Blend Tool Pathfinder Palette Duplicate;  more...
Fireworks MX on-line e-learning cbt (computer based) ...ting Text to Paths Spell Checker Text Editor Live Effects Applying Live Effects Editing Live Effects Layers/ Masks and Blending Working with Layers Intro to Masks Vector Masks Masks with Gradients Masks with the Layer Panel Text Masks Blending and Transparency Styles/Library/Symbols and URL Panel Styles Libraries Symbols URL Panel Slicing/Hotspots/Behaviors Intro to Slicing and Hotspots Slices  more...
PowerPoint 2000 Intermediate on-line e-learning cbt (computer based) PowerPoint 2000 Intermediate (1 Hour 37 Minutes) 1.0 Customizing a Presentation (16 Minutes) 1.1 Bullets and Numbering 1.2 Animating Text 1.3 Slide Transitions 1.4 Speaker Notes 2.0 Creating Output (10 Minutes) 2.1 Previewing Presentations in Black and White 2.2 Printing Slides 2.3 Printing Handouts 2.4 Printing Speaker Notes 2.5 Printing the Outline View 3.0 Delivering a Presentation (10 Minutes)  more...
PowerPoint 2000 Advanced on-line e-learning cbt (computer based) ... Elements (3 Minutes) 1.1 Adding Textured Backgrounds 1.2 Applying Diagonal Borders to a Table 2.0 Using Data from other Sources (20 Minutes) 2.1 Exporting an Outline to Word 2.2 Importing an Outline from Word 2.3 Adding a Table from Word 2.4 Inserting an Excel Chart 2.5 Adding Sound 2.6 Adding Video 3.0 Creating Output (12 Minutes) 3.1 Saving a Slide as a Graphic 3.2 Generate Meeting Notes 3.3  more...
PowerPoint 2000 Set of 3 on-line e-learning cbt (computer based) ...tent Wizard 6.0 Modifying a Presentation (27 Minutes) 6.1 Applying animation effects 6.2 Inserting animated GIF's 6.3 Adding an Action Button 6.4 Customizing a Color Scheme 6.5 Creating a Custom Background 6.6 Changing Tab Formatting 6.7 Hiding Slides 6.8 Adding a Presentation within a Presentation 6.9 Setting automatic Slide Timings PowerPoint 2000 Advanced (1 Hour 30 Minutes) 1.0 Working  more...
PageMaker 6 5 Advanced on-line e-learning cbt (computer based) ...ferences Color Color Palette Overview Creating New Colors Applying Color to Objects Applying Color to Type Editing Colors Screen Tints Imported Graphics Importing Colors Overprinting Trapping Links Linking Overview Link Options/Graphics Text Links Unlinking Relinking OLE Embedded Objects OLE Paste Special Links and Printing Printing Printing Basics Printing Options Color Printing Working  more...
Dreamweaver MX Fundamentals on-line e-learning cbt (computer based) ... Classes Sizing Text with CSS CSS and Links CSS and Lists Applying Custom Classes Predefined CSS Styles History Panel History Panel Replaying Steps Recording Commands Saving & Editing Commands Preferences and Clear Flash Objects What is Flash Flash Text Flash Buttons Insert Flash Movies Editing Flash Movies Tables Inserting Tables Adding Content Tables and HTML Selecting Table Elements  more...
Dreamweaver MX Advanced on-line e-learning cbt (computer based) ...s The Box Model Creating a CSS Layout Building the Header Applying Style to the Main Content Link and List Styles CSS Layout Wrap-up External CSS Editor CSS Layout Resources CSS Navigation Bar More on Advanced CSS Floating Content Stacking CSS Boxes Transitional Table Layouts CSS and Data Tables CSS and Print Design Time Stylesheets Linking CSS Files CSS and Contribute Embedded vs. External  more...
FreeHand 9 on-line e-learning cbt (computer based) Macromedia FreeHand 9 is a versatile graphics application that uses vector drawing and allows you to import artwork from other sources. It is wonderful for creating ads, book covers, letterhead, and more. In this Virtual Training Company tutorial, author Vivian Garner starts slowly by acquainting you with the many tools of Freehand. She will then guide you through using layers, fills, strokes,  more...
FreeHand MX on-line e-learning cbt (computer based) Macromedia Freehand MX is one of the most powerful, versatile and fun to use illustration programs you can buy. With Freehand MX, you can create artwork, advertisements, illustrations, logos, newsletters, text documents, charts, 3-D objects and even animations. Freehand MX works seamlessly with many other popular programs including Macromedia Fireworks, Flash and Adobe Photoshop. Powerful vector  more...
Intellectual Property and Proprietary Rights on-line e-learning cbt (computer based) Management is often confronted with the responsibility of keeping an organization's intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the  more...
Business Etiquette for Supervisors on-line e-learning cbt (computer based) Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...
Managing Organization Conflict on-line e-learning cbt (computer based) ...you manage the conflicts. A way of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy. The first is categorized by a "quick and dirty" style of containment and reduction. The second is characterized by approaches that are concerned with resolving the roots of the conflict by finding structural remedies to prevent the  more...
Connecting and Communicating on-line e-learning cbt (computer based) Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ...rand extensions and releasing a brand internationally. By applying the information in this program, you will be able to create a secondary or sub-brand, identify reasons new products might fail, and launch a brand internationally. Learn To Match ways to identify brand competition with descriptions of each. Given a situation, identify  more...
Brand Management Integrated Marketing on-line e-learning cbt (computer based)cd rom ...market resources as well as organizational structures. By applying the information in this program, you will be able to integrate a brand within your company, convey brand identity through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding. Identify the process for  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...delines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet. Select the steps for creating  more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing on-line e-learning cbt (computer based)cd rom ... Account methods for tax control. Identify options for applying tax control. Identify descriptions of tax profile options. Identify options for setting up tax accounting for deferred tax. Identify key concepts related to tax adjustments in your accounts. Identify key concepts related to tax reporting. Identify tax-reporting options. Identify options for managing tax  more...
Oracle 11i10 Order to Cash Setting Up Processing Receipts on-line e-learning cbt (computer based)cd rom ...applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts. Learn To: Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify key concepts related to creating receipts. Identify  more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin on-line e-learning cbt (computer based)cd rom ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to  more...
Oracle SQL Tuning Diagnostics and Tuning Schema on-line e-learning cbt (computer based)cd rom ...ethodology. Identify the guidelines to be followed when applying the tuning methodology. Unit 2: Analyzing SQL Performance Duration: 2 - 3 Hour(s) Match the identifiers in the EXPLAIN PLAN command with their descriptions. Match the columns in the EXPLAIN PLAN output table with their descriptions. Identify the combination of operation and option used, given the  more...
Word 2000 Expert User on-line e-learning cbt (computer based)cd rom ...ages. Set AutoCorrect exceptions. Protect a document by applying security options. Create a master document. Attach a subdocument to a master document. Manage subdocuments within a master document. Route a document to another person. Customize a document template. Create a style within a document. Edit the selected style in a document. Identify the appropriate situations in which to  more...
IIS 4 0 Creating Configuring a Web Server - Part 2 on-line e-learning cbt (computer based)cd rom ... Identify the sequence of steps followed by a client for applying to a certificate server. Configure Certificate Server to generate a client authentication certificate by using the Certificate Enrollment Tools Page. Identify the advantages of CryptoAPI. Unit 3: Virtual Directories and Servers Duration: 2 Hour(s) Identify the characteristics of virtual directories.  more...
Microsoft Works Suite 2005 Creating Documents on-line e-learning cbt (computer based)cd rom This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. Learn To:  more...
Oracle 11i10 Order to Cash Order Entry Overview on-line e-learning cbt (computer based)cd rom This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a  more...
Windows 2000 New Features on-line e-learning cbt (computer based)cd rom Course Overview This course will introduce the structure and features of Microsoft Windows 2000. L earn To: Identify the features and uses of the Microsoft Management Console. Identify the features and components of Active Directory. Identify the guidelines and options for installing and upgrading to Windows 2000. C ontent Emphasis Skills-Based A udience This course  more...
Building Cisco Multilayer Switched Networks Part 2 on-line e-learning cbt (computer based)cd rom ...Multiple Spanning Tree (MST). Identify the benefits of applying RSTP in the Enterprise Composite Network model. Identify commands to configure port-level tuning with PortFast. Identify commands to configure UplinkFast and BackboneFast. Identify commands to configure Multiple Spanning Tree (MST). Identify commands to configure EtherChannel. Identify the commands used to  more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt on-line e-learning cbt (computer based)cd rom ... the key features of groups. Identify the guidelines for applying group strategies to manage access to resources. Identify the role of local groups. Create a group in a domain. Locate a group in Active Directory. Add a member to a group. Identify the features of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the  more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt on-line e-learning cbt (computer based)cd rom ... the key features of groups. Identify the guidelines for applying group strategies to manage access to resources. Identify the role of local groups. Create a group in a domain. Locate a group in Active Directory. Add a member to a group. Identify the features of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the  more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin on-line e-learning cbt (computer based)cd rom ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...
Project 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...age multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the accessibility and user options. Track projects and customize Project Central. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...rkup Language (XML) document. Identify the procedure for applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...rkup Language (XML) document. Identify the procedure for applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML  more...
Self Development Motivating Yourself to Perform on-line e-learning cbt (computer based)cd rom ..., so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline. Select role models to increase your self-discipline. Enhance your self-discipline with affirmations. Use three steps to exercise more self-discipline.  more...
Advanced Project Leadership Bringing Home the Value on-line e-learning cbt (computer based)cd rom ... projects. Identify potential issues and guidelines for applying valuation techniques to internal projects. Identify potential issues and guidelines for applying valuation techniques to client projects. Identify potential issues and guidelines for applying valuation techniques to R&D projects. Audience: Project managers who are responsible for managing all aspects of a project from  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...res of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...res of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ... method characteristics. • Identify the syntax for applying an attribute. • Match predefined attributes with their descriptions. • Identify characteristics of the Conditional attribute. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in  more...
Emotional Intelligence Series on-line e-learning cbt (computer based)cd rom The Emotional Intelligence Series includes the following courses: Emotional Intelligence: Developing Emotional Intelligence Skills Emotional Intelligence: Applying Emotional Intelligence in the Workplace Emotional Intelligence: Emotional Intelligence for Executives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Windows 2000 Network Mgt Part 5 Group Policy on-line e-learning cbt (computer based)cd rom This is the last course in a five part series that covers implementing group policy, group policy and desktop management, and managing network security. Group Policy Object (GPO) operation, Group Inheritance, instruction about software deployment by using Group Policy, troubleshooting Group Policy problems, server monitoring methods, detecting security breaches, and auditing are also covered.  more...
CompTIA Server 2005 Hardware Operating System Install on-line e-learning cbt (computer based)cd rom This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.  more...
Paint Shop Pro 8 Part 2 Working With Images on-line e-learning cbt (computer based)cd rom Following on from Part 1 of this curriculum, this course covers the use of layers, masks and selections in image editing. Various image editing techniques are covered - such as image effects, paint brush effects, image framing and photograph editing - as are the creation of images for the Web and the creation of animations. Learn To To match layer types with their  more...
Macromedia Flash MX Part 2 Animation Basics on-line e-learning cbt (computer based)cd rom ...h MX. To identify methods for applying color fills in Macromedia Flash MX. To identify guidelines for importing graphics in Macromedia Flash MX. To identify characteristics of animation in Macromedia Flash MX. To identify considerations for creating a tween in Macromedia Flash MX.  more...
Macromedia FreeHand MX Part 2 on-line e-learning cbt (computer based)cd rom ...escriptions. Identify methods for applying color to objects in Macromedia FreeHand MX. Identify features of the Color Mixer panel. Identify features of the Swatches panel. Identify features of the Tints panel. Identify features of the Align panel in Macromedia FreeHand MX.  more...
Macromedia FreeHand MX Part 3 on-line e-learning cbt (computer based)cd rom ...troke. To identify methods for applying basic fill colors. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Strokes, Fills, and Text (2 - 3 hours) Identify Basic stroke attributes. Apply a brush stroke. Attach  more...
Windows 2000 Implementing Security Part 2 on-line e-learning cbt (computer based)cd rom ...ethods. • Identify options for applying security settings to a computer upgraded from Windows NT. • Identify options for running a non-Windows 2000-certified application. • Match incremental security templates with their descriptions. • Match security template settings with their  more...
Windows 2000 Implementing Security Part 2 on-line e-learning cbt (computer based)cd rom ...ethods. • Identify options for applying security settings to a computer upgraded from Windows NT. • Identify options for running a non-Windows 2000-certified application. • Match incremental security templates with their descriptions. • Match security template settings with their  more...
Economics Foundations of Macroeconomics on-line e-learning cbt (computer based)cd rom ...ternational, to discuss issues in macroeconomics. You are applying for the position of assistant in the Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and Performance (0.5 - 1 hour) Identify the factors that stimulate  more...
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom ...l Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional  more...
Emotional Intelligence Applying Emotional Intell in the Workplace on-line e-learning cbt (computer based)cd rom ...Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, maximizing team and  more...
Emotional Intelligence Emotional Intelligence for Executives on-line e-learning cbt (computer based)cd rom ...from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and maximizing team and employee performance. Additionally, the program provides guidelines for delegating effectively. Learn To  more...
Communicating w Difficult People Working with Difficult Employees on-line e-learning cbt (computer based)cd rom ... Discipline a difficult employee by applying the correct process. Audience Managers, facilitators, team leaders, and professionals who need to handle situations with difficult employees, co-workers, or superiors. Deployment Options Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US  more...
Organizational Communication The Fundamentals on-line e-learning cbt (computer based)cd rom ...r overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for motivational methods, and develop leadership habits. Learn To Apply guidelines for effective communication. Identify common characteristics of organizations. Identify functions of organizational  more...
Organizational Communication Communicating in the Workplace on-line e-learning cbt (computer based)cd rom ...anization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate effectively using technology. Learn To Given a situation, identify the role that is being fulfilled. Follow the process for analyzing change. Assist employees through a change. Apply the process for  more...
Organizational Communication Managing Communication on-line e-learning cbt (computer based)cd rom ...nge, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To Identify conditions necessary for change. Apply strategies for innovation and change appropriately. Apply methods for managing stress. Use organizational communication to address  more...
Excellence in Service Solving Customer Problems on-line e-learning cbt (computer based)cd rom In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate  more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...nts with guidelines for communicating with executives. By applying the information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To Identify guidelines for presenting a positive company image to your customers. Apply methods for  more...
Call Center Mgt Managing Motivating Your Staff on-line e-learning cbt (computer based)cd rom ...oyee performance and establishing monitoring programs. By applying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover. Establish a plan to reduce turnover.  more...
Strategic Decision Making Preparing to Make Decisions on-line e-learning cbt (computer based)cd rom ... Avoid the problems of overconfidence by applying two guidelines. Identify the techniques for managing uncertainty. Audience All individuals who want to learn how to make effective decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total  more...
Business Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom ...trategies for overcoming barriers to solving problems. By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify types of problem solvers, and overcome barriers to problem solving. Learn To Avoid an inadequate response to a problem. Select the information that you should know  more...
Business Problem Solving The Problem Solving Process on-line e-learning cbt (computer based)cd rom ...lution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria. Complete the three phases  more...
Business Problem Solving Critical Thinking Info Analysis on-line e-learning cbt (computer based)cd rom ...both quantitative and qualitative analysis techniques. By applying the information in this program, you will be able to analyze the reasoning and conclusions of others, perform both qualitative and quantitative analyses, and develop your creative thinking. Learn To Avoid errors in reasoning. Correctly calculate a pay back  more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...vely for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other persuasive negotiating tactics. Learn To Use creative problem solving when negotiating. Explore different options for  more...
Coaching Building Relationships on-line e-learning cbt (computer based)cd rom ... Communicate expectations and feedback to employees by applying proper procedures. Evaluate an employee's personality type by following proper guidelines. Select the correct motivators by assessing the employee's personality profile. Build a trusting relationship with employees by following appropriate  more...
Coaching Applying the Coaching Process on-line e-learning cbt (computer based)cd rom ...Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance.  more...
Coaching Communicating with Employees on-line e-learning cbt (computer based)cd rom ... Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the four types of questions effectively while coaching. Follow the steps for conducting face-to-face meetings with problem employees.  more...
Managing High Performers Defining Finding High Performers on-line e-learning cbt (computer based)cd rom ...rformers. Identify guidelines for applying managerial principles. Identify ways of creating buyer value. Identify steps for appropriate job matching for high performers. Simulation. Unit 2: Competencies of High Performers (0.5 - 1.5 hours) Identify the steps to take when  more...
PowerPoint 2003 Proficient User on-line e-learning cbt (computer based)cd rom ...tion. To identify options for applying animation schemes. To identify options for customizing animations. To insert a chart onto a slide. To insert a table onto a slide. To identify options in the Insert Object dialog box for inserting objects.  more...
Advanced Project Mgmt Portfolio Management on-line e-learning cbt (computer based)cd rom ...nd fast-tracked toward a successful completion. Unit 2: Applying Portfolio Management (0.5 - 1 hour) Identify three actions executives can take to help employees submit ideas for new projects. Identify the information to include in a project proposal template. Identify the information a product definition should include.  more...
Project Teams Applying Team Building Techniques on-line e-learning cbt (computer based)cd rom Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...
Essentials of Business Law Contract Law on-line e-learning cbt (computer based)cd rom ...on, classifications of contracts, and contract strategies applying to validity and successful contract negotiations. The program also covers rules of consideration, validity, illegality, the statute of frauds, third-party rights, and breach of contract. The program details legal implications of and remedies to fraud and breach of contract. Learn To Identify the  more...
Oracle e-Business 11i System Admin Fundamentals 3 on-line e-learning cbt (computer based)cd rom ... resource consumer groups. Identify considerations for applying cost-based optimization. Identify guidelines for using the Network Test window. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the  more...
Oracle 11i10 Order to Cash Porcessing Invoices on-line e-learning cbt (computer based)cd rom This course provides an overview of the Invoicing process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts. Learn To: Identify key concepts of Receivables related to the Invoicing process. Identify key concepts related to entering invoices.  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis  more...
XML Building XML-Based Web Applications Part 5 on-line e-learning cbt (computer based)cd rom ...ing Document Object Model (DOM). o Identify features of applying an XDR schema to an XML document programmatically. o Identify the properties of the ParseError object. Unit 2: XML Business and Commercial Applications 3 - 4 hours o Identify features of the Wireless Application Protocol (WAP). o Identify features of ebXML. o Identify features of Web Services. o Identify features of  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ... method characteristics. • Identify the syntax for applying an attribute. • Match predefined attributes with their descriptions. • Identify characteristics of the Conditional attribute. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in  more...
Coaching Series on-line e-learning cbt (computer based)cd rom The Coaching Series includes the following courses: Coaching: Building Relationships Coaching: Applying the Coaching Process Coaching: Communicating with Employees To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Project Teams Series on-line e-learning cbt (computer based)cd rom The Project Teams Series includes the following courses: Project Teams: Participating on a Project Team Project Teams: Applying Team Building Techniques Project Teams: Building a Project Team To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
CIW Security Professional Operating System Security on-line e-learning cbt (computer based)cd rom ...2000 security subsystem components. Identify rules for applying strong passwords. Enforce strong passwords. Identify key aspects for implementing account policies. Identify default settings that create security risks. Identify types of scans performed for system scanning and footprinting. Identify keys that compose the registry. Audience: This course is intended for  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ...ey are used. • Identify the correct URL encoding by applying URL encoding rules. • Identify the features of input-decoding programs. • Identify the nonparsed header in a CGI script for bypassing a server. • Identify the CGI script used to display specified output in a browser. • Match the problems in CGI scripts with their causes. • Match the common causes of  more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom ... Motivate employees through a change by applying appropriate guidelines. Identify common responses to conflict. Help an employee through stages of workplace grief. Identify guidelines for leading employees when mistakes occur. Audience Managers, supervisors, and team leaders who want to  more...
Managerial Leadership Motivating Employees on-line e-learning cbt (computer based)cd rom Managerial Leadership: Motivating Employees offers the student an overview of the various roles leaders have in organizations, as well as how leaders can help employees discover and learn their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization, for evaluating employees' performance, and for motivating employees. In  more...
QuickBooks Pro 2005 Basic Accounting on-line e-learning cbt (computer based)cd rom ...g a sales receipt. Learn about recording a payment and applying credits. Learn about depositing a payment. Learn about finding a form. Unit 2: Banking and Billing Activities Learn about writing checks by using the Write Checks window. Learn about writing checks by using the checking account register. Learn about printing a check. Learn about transferring funds.  more...
Supply Chain Management Building a Sustained Competitive Advantage on-line e-learning cbt (computer based)cd rom This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and  more...
Project Teams - Applying Team Building Techniques on-line e-learning cbt (computer based) Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings.  more...
Organizational Communication - The Fundamentals on-line e-learning cbt (computer based) Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...
Organizational Communication - Communicating in the Workplace on-line e-learning cbt (computer based) Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...
Organizational Communication - Managing Communication on-line e-learning cbt (computer based) Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...
Sales Forecasting - Applying Forecasting Methods on-line e-learning cbt (computer based) In "Sales Forecasting - Applying Forecasting Methods," you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...
From Pitman Training Centre Notting Hill
Communication At Work If you're unsure about your English in an office environment, this is the course for you! Only 175. 00! In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language  more...
From Serebra Learning Corporation
VPNs Using Cisco Pre-Shared Keys on-line e-learning cbt (computer based) To configure VPNs using Cisco pre-shared keys The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Launching Successful On-site and Virtual Teams on-line e-learning cbt (computer based) One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...
Understanding Your Customer on-line e-learning cbt (computer based) Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...
Applying Your Field Sales Approach on-line e-learning cbt (computer based) ...he sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers' perceptions of you from vendor to sales consultant by addressing these important factors: asking the right questions and listening to customer needs, avoiding actions that impede sales calls, identifying sales opportunities, and targeting  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
Sales Forecasting Applying Forecasting Methods on-line e-learning cbt (computer based) ...Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting methods. The target  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the  more...
Customer Satisfaction Analysis and Implementation on-line e-learning cbt (computer based) What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time  more...
Call Center Communication Skills on-line e-learning cbt (computer based) Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,  more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this  more...
Evaluation and Review on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Functions of IT Project Management on-line e-learning cbt (computer based) ...ourse, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and essential skills needed to deliver projects successfully, time after time. This course is specifically targeted at IT project managers, and IT professionals preparing to take on IT project management responsibilities. Managers who support IT project managers,  more...
Managing Efficiencies of IT Projects on-line e-learning cbt (computer based) Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to  more...
Self-empowerment Managing from Within on-line e-learning cbt (computer based) Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...
Effective Listening Skills Simulation on-line e-learning cbt (computer based) Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) Effective feedback is an essential element of successful teamwork. Periodic reviews and discussions of how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital to ensuring that the team continues to perform at peak level. As a team leader, your ability to give and receive feedback will seriously impact the  more...
Emotional Intelligence in the Workplace Simulation on-line e-learning cbt (computer based) Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll  more...
Leadership Without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Strategies for Transitioning into Management on-line e-learning cbt (computer based) Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...
360-Degree Performance Appraisal Simulation on-line e-learning cbt (computer based) In this simulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance  more...
Key Stages in Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping  more...
Accounting Fundamentals on-line e-learning cbt (computer based) How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...
Accounting for Merchandising Businesses on-line e-learning cbt (computer based) A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Lean Tools on-line e-learning cbt (computer based) ...g Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition, the  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Lean Value on-line e-learning cbt (computer based) Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...
Lean Logic on-line e-learning cbt (computer based) Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...
HIPAA Electronic Health Data Transactions on-line e-learning cbt (computer based) Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to create shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a  more...
Maintaining Quality Code on-line e-learning cbt (computer based) To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...
OOAD OO Design Patterns on-line e-learning cbt (computer based) This course covers the key concepts related to the use of Class diagrams, Component diagrams, and Deployment diagrams for static modeling. It also covers the features, elements, and considerations for using these diagrams. In addition, the course covers the modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of  more...
Globalizing ASP NET Applications on-line e-learning cbt (computer based) To outline the issues and processes involved in globalizing and localizing an application Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification  more...
Styling Web Applications on-line e-learning cbt (computer based) To familiarize the learner with style sheets and explain how to style a Web Form Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...
Microsoft Windows Small Business Server 2003 Part 2 on-line e-learning cbt (computer based) The Microsoft Windows Small Business Server 2003: Part 2 course covers concepts related to Windows Server 2003. These include creating and managing user accounts and managing templates for user accounts. The course also covers features and types of groups and the steps for creating groups. Further, it covers the steps for creating shared folders, options for managing shared folders, and the steps  more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes Students wishing to acquire the basic skills required as a Linux system administrator.  more...
Web Development Process on-line e-learning cbt (computer based) In this WestNet e-Learning module, we show how Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.  more...
Legal Ethical Social Global and Taxation Issues on-line e-learning cbt (computer based) This WestNet e-Learning module provides a look at some of the legal and social issues to consider in your work as a Web professional. As the Web has become more entwined with our personal and professional lives, the laws, rules, and customs of the day-to-day real world have necessarily followed. In some cases, this has meant applying existing laws and customs to the Internet. In others, new laws  more...
VPNs Using Certification Authorities on-line e-learning cbt (computer based) to recognize how to configure and verify IPSec VPN using CAs The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Telephony Class of Service and Call Admission on-line e-learning cbt (computer based) recognize how to implement a telephony Class of Service (CoS) within in a Cisco CallManager cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam  more...
Food Safety and Handling on-line e-learning cbt (computer based) Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is  more...
Microsoft Office 2000 - Excel for Power Users on-line e-learning cbt (computer based) To bring proficient users of Excel 2000 to an advanced level of competence in using macros and sharing, displaying, formatting, and analyzing data End-users seeking proficiency in the use of Microsoft Excel 2000 at an advanced level; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in Microsoft Excel 2000 at Expert level  more...
Microsoft Office 2000 - Beginning Word on-line e-learning cbt (computer based) To introduce the learner to basic concepts and features of Word 2000 Employees seeking competency in using Microsoft Word 2000; end-users seeking competency in using Microsoft Word 2000  more...
Adobe Illustrator CS2 Establishing Depth Dimension on-line e-learning cbt (computer based) This course teaches advanced concepts and skills for working with Adobe Illustrator CS2 to create complex illustrations. The topics in this course cover tools of Illustrator that enable the learner to create advanced illustrations using fills, strokes, layers, and colors. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector illustrations and  more...
Design Team - Business Process Modelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ess engineering. This course teaches the whole process of applying each technique - from information gathering through to final verification. The diagrammatic standards within the course are compatible with all major proprietary tools and methodologies, including the SAP R3 3.0 "Reference Model". This course teaches the whole process of business process modelling. It uses interactive problem  more...
Safety Sense Series: Keeping Yourself Safe on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
Safety Sense Series: Safety Standards and Systems on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
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