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Learn How to Write the Kind of Cover Letter That Gets Results on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply it to what you have learned. From the revised outline you will write a completed employment letter that should, when compared to the original work be remarkably different and substantively effective in its  more...
Effective Business Presentations Using Flash on-line e-learning cbt (computer based)study at homecourseware ...Coursework focuses on mastering the basics of Flash 5 and applying them toward business presentations. Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in  more...
Key Applications - IC3 Training Solution on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the skills covered include starting applications; opening, saving, and closing files; identifying and using common on-screen elements; accessing online help; formatting text, documents, and spreadsheets; editing documents and spreadsheets; using  more...
How to Ask The Right Questions To Maximize Influence And Minimize Objections on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Develop a deliberate strategy that results in overcoming objections and makes and keeps the sale. More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using  more...
Word 2000 Expert on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...; using field references, macros, and revision tools; and applying formatting techniques. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. Real-life scenarios will make the lessons more applicable to users while performance-based activities will engage them in hands-on learning. Some skills they  more...
Word 2000 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...
Word 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based  more...
Word 2000 MOUS on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This comprehensive course is designed to teach students the introductory, intermediate, and advanced features of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They  more...
Word 2007 Level 1 on-line e-learning cbt (computer based) This course is designed to familiarize students with key introductory features of Microsoft Office Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. Word 2007 Level 1 This course is  more...
Word 2007 Level 2 on-line e-learning cbt (computer based) ...ing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets. Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task  more...
The Internet - Applying the Basics to your Business on-line e-learning cbt (computer based)study at homecourseware Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...
Taking Off In Travel - Instructor Led on-line e-learning cbt (computer based) This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) ...sic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) Mistake-Proof It! training includes a comprehensive background on  more...
PowerPoint 2000 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...
Office 2000 Intermediate on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... tables, and graphics. Skills students will learn include applying borders and shading; using headers and footers; tabs and styles; using, modifying, and inserting graphs; and creating tables. This course also introduces students to such Microsoft Excel 2000 features as working with lists, databases, and functions; formatting and linking worksheets; and using 3-D references and Microsoft Map.  more...
Office 2000 Advanced on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...xpanded and locked documents; utilizing field references; applying formatting techniques; and using advanced features such as macros and revision tools. Students will learn how to apply the advanced features of Microsoft Excel 2000 to sort records, outline and filter lists, and import and export data. Students will also be taught how to use PivotTables, PivotCharts, and how to merge and link  more...
NETS`T - National Education Technology Standards for Teachers on-line e-learning cbt (computer based) ...undamental concepts, knowledge, skills, and attitudes for applying technology in educational settings. All candidates seeking certification or endorsements in teacher preparation should meet these educational technology standards. It is the responsibility of faculty at cooperating schools to provide opportunities for teacher candidates to meet these standards. The six standards areas contain  more...
Microsoft FrontPage 2002 Core on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage  more...
Microsoft FrontPage 2002 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) ...sic yet comprehensive course that makes understanding and applying statistical process control concepts easy. Basic statistics used to analyze patterns of variations, the use of control charts, and measures of measures of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive  more...
Learn How To Write Effective Persuasive Written Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...
Learn How to Write Persuasive Web-Based Text on-line e-learning cbt (computer based) ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are  more...
Grant Writing Basics on-line e-learning cbt (computer based) ...Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...
FrontPage 2000 Level 1 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ..., modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage 2000. Students will learn the tricks to help them create, edit, and manage Web pages easily. The skills introduced include examining the working screen; getting familiar  more...
Beyond Grant Writing and Approaching Viable Funding Sources with Success on-line e-learning cbt (computer based)study at homecourseware Many grants are developed and submitted to possible funding sources each year. Few are chosen for funding. This course will highlight the characteristics of a funded grant and a granting organization`s criteria for success. This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will  more...
Better Public Speaking- A Low Stress Approach on-line e-learning cbt (computer based)study at homecourseware ...n that desire. Coursework focuses on reading the text and applying those ideas in an immediate and direct way. You?ll create sound files on a weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send. The sound files can be created on any computer and from a program every computer has in the Accessories section of the program  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...onal. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from this course. Kellie will teach you the basics that will put you on the road to quickly become a professional. She has been hired to train bar employees all over the Los Angeles area and also consults with bars and restaurants in many areas of the business. Her bartenders are  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) ...nder. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from Bartending the Easy Way. Kellie will teach you the basics that will put you on the road to quickly become a professional. She has been hired to train bar employees all over the Los Angeles area and also consults with bars and restaurants in many areas of the business. Her  more...
A Workshop Approach to Mastering RoboHelp Office (Latest Release) on-line e-learning cbt (computer based)study at homecourseware ...uals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in  more...
5 Steps to Effective Persuasive Business Communication on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...refully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of  more...
Applying Emotional Intelligence in the Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach  more...
Applying Leadership Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate  more...
How To Master Leadership on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...
How To Master Staying Positive on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...
Word 97 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to familiarize students with the intermediate features of Word 97 so they can increase the possibilities of what they can create with this application. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; applying borders and shading; and using AutoText.  more...
Excel 97 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course introduces students to the introductory, intermediate, and advanced aspects of Excel 97. It starts out teaching basic spreadsheet features and moves up to the most powerful aspects of Excel, such as adjusting default settings, creating views and custom toolbars, protecting worksheets, and applying passwords.  more...
Excel 97 Level 3 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...
From 123-CBT Computer Based Training
Functions of IT Project Managers on-line e-learning cbt (computer based) William Shakespeare wrote, "Be not afraid of greatness; some are born great; some achieve greatness, others have greatness thrust upon them." Good information technology (IT) project managers are trained, not born. As an IT project manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better  more...
Understanding Your Customer on-line e-learning cbt (computer based) Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...
Advanced Tools in Photoshop CS3 on-line e-learning cbt (computer based) Designers and photographers alike can use a variety of advanced Photoshop CS3 tools to enhance their images. This course explores the digital versions of techniques used in traditional photography darkrooms such as smudging, dodging and burning, and applying filters. It also demonstrates how Photoshop users can isolate or extract areas of an image by applying masks, selecting pixels within  more...
Importing and Tracing Images and Applying Effects in Illustrator CS3 on-line e-learning cbt (computer based) Adobe Illustrator CS3 allows users to import electronic art from other applications and combine them with vector artwork in creative ways. Once in Illustrator CS3, vector and bitmap images can be enhanced, altered, or completely changed using the special effects and filters that are built into the application. This course shows you how to place, link, and embed files from other applications into  more...
Applying Your Field Sales Approach on-line e-learning cbt (computer based) A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers'  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Addressing Problem Performance on-line e-learning cbt (computer based) ...ficult time for both managers, and the employees they are applying this procedure to. So the onus on managers is to get it right. This means careful and conscientious planning of the actual process. Managers also need to be aware of the legal implications of the disciplinary actions they take, if they are to avoid causing substantial litigation problems for their company. The conventional  more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) ...world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as working to keep abreast of the constantly shifting geopolitical landscape so critical to success in this sector. This course provides a high-level view of the industry environment, including its scope and structure, and navigates learners through  more...
The Pharmaceutical Industry Overview Version 2 on-line e-learning cbt (computer based) Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
Working with Temporary Agencies on-line e-learning cbt (computer based) Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...
Connecting and Communicating on-line e-learning cbt (computer based) Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...
Intellectual Property and Proprietary Rights on-line e-learning cbt (computer based) Management is often confronted with the responsibility of keeping an organization's intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the  more...
Business Etiquette for Supervisors on-line e-learning cbt (computer based) Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...
Foundations of Grammar on-line e-learning cbt (computer based) When do you use "your" or "you're"? "Me" or "myself"? Is "good" an adverb or an adjective? Understanding how to use various types of words is a building block of good writing. To be a good writer, you must have a thorough understanding of the basic parts of speech that identify and classify types of words. Then, you must be capable of applying the necessary guidelines for more complex uses of  more...
Understanding Writing Mechanics on-line e-learning cbt (computer based) ...enges in writing is to feel confident about appropriately applying the mechanics of writing. How do you know what should or shouldn't be capitalized? When is it appropriate to abbreviate words, names, places, and business terms? How do you know when to spell out a number or when to use a figure? How can you get past those troublesome words that are commonly misspelled? This course gives you the  more...
Managing Organization Conflict on-line e-learning cbt (computer based) ...at you manage the conflicts. A way of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy. The first is categorized by a "quick and dirty" style of containment and reduction. The second is characterized by approaches that are concerned with resolving the roots of the conflict by finding structural remedies to prevent the conflict  more...
Managing from Within Self-empowerment on-line e-learning cbt (computer based) Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...
Organizational Communication - The Fundamentals on-line e-learning cbt (computer based) Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...
Organizational Communication - Communicating in the Workplace on-line e-learning cbt (computer based) Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...
Organizational Communication - Managing Communication on-line e-learning cbt (computer based) Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...
Sales Forecasting - Applying Forecasting Methods on-line e-learning cbt (computer based) In "Sales Forecasting - Applying Forecasting Methods," you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting  more...
Tables Accessibility and Standards in Dreamweaver CS3 on-line e-learning cbt (computer based) When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site  more...
Project Teams - Applying Team Building Techniques on-line e-learning cbt (computer based) Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings.  more...
Launching Successful Virtual and On-site Teams on-line e-learning cbt (computer based) One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes  more...
Data Classification and Collection in Six Sigma on-line e-learning cbt (computer based) ...on, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity. This course will explore continuous and discrete types of data, and nominal, ordinal, interval, and ratio measurement scales. It will also introduce methods for data collection, such as check sheets and coded data, and deals with the issue of data accuracy and integrity,  more...
Lean Tools on-line e-learning cbt (computer based) ...g Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition, the  more...
Tomorrow s Managers Development Tools on-line e-learning cbt (computer based) ...s to make your managers change-ready, global thinkers. By applying these methods to real life scenarios, you will gain a better understanding of ways to apply these principles in your own work environment. You'll be given step-by-step, cutting-edge methods for creating and executing a performance agreement that sets the standard for development. You will explore the techniques for partnering  more...
Accounting for Merchandising Businesses on-line e-learning cbt (computer based) A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ...ey are used. • Identify the correct URL encoding by applying URL encoding rules. • Identify the features of input-decoding programs. • Identify the nonparsed header in a CGI script for bypassing a server. • Identify the CGI script used to display specified output in a browser. • Match the problems in CGI scripts with their causes. • Match the common causes of  more...
CIW Security Professional Operating System Security on-line e-learning cbt (computer based)cd rom ... 2000 security subsystem components. Identify rules for applying strong passwords. Enforce strong passwords. Identify key aspects for implementing account policies. Identify default settings that create security risks. Identify types of scans performed for system scanning and footprinting. Identify keys that compose the registry. Audience: This course is intended for CIW  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ... method characteristics. • Identify the syntax for applying an attribute. • Match predefined attributes with their descriptions. • Identify characteristics of the Conditional attribute. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ... method characteristics. • Identify the syntax for applying an attribute. • Match predefined attributes with their descriptions. • Identify characteristics of the Conditional attribute. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in  more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt on-line e-learning cbt (computer based)cd rom ... the key features of groups. Identify the guidelines for applying group strategies to manage access to resources. Identify the role of local groups. Create a group in a domain. Locate a group in Active Directory. Add a member to a group. Identify the features of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... using Group Policy. Identify the options available for applying Group Policy methods. Identify the design guidelines for implementing Group Policy objects within Active Directory. Identify the phases involved in performing organizational analysis. Identify the roles and activities within the planning team. Identify the purpose of the project vision and scope. C ontent Emphasis  more...
Oracle 11i10 Order to Cash Porcessing Invoices on-line e-learning cbt (computer based)cd rom This course provides an overview of the Invoicing process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts. Learn To: Identify key concepts of Receivables related to the Invoicing process. Identify key concepts related to entering invoices.  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ...rand extensions and releasing a brand internationally. By applying the information in this program, you will be able to create a secondary or sub-brand, identify reasons new products might fail, and launch a brand internationally. Learn To Match ways to identify brand competition with descriptions of each. Given a situation, identify  more...
Brand Management Integrated Marketing on-line e-learning cbt (computer based)cd rom ...market resources as well as organizational structures. By applying the information in this program, you will be able to integrate a brand within your company, convey brand identity through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding. Identify the process for  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...delines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet. Select the steps for creating  more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing on-line e-learning cbt (computer based)cd rom This course provides an overview of the Tax Accounting process. It describes the steps for setting up tax and tax profile options. It also covers defining tax codes, tax rates, and tax groups. In addition, the course elaborates on the period-closing process. Learn To: Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax. Identify  more...
Oracle 11i10 Order to Cash Setting Up Processing Receipts on-line e-learning cbt (computer based)cd rom ...applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts. Learn To: Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify key concepts related to creating receipts. Identify key  more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin on-line e-learning cbt (computer based)cd rom ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...
SAP R 3 Working with v3 0 on-line e-learning cbt (computer based)cd rom Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to  more...
Oracle SQL Tuning Diagnostics and Tuning Schema on-line e-learning cbt (computer based)cd rom ...methodology. Identify the guidelines to be followed when applying the tuning methodology. Unit 2: Analyzing SQL Performance Duration: 2 - 3 Hour(s) Match the identifiers in the EXPLAIN PLAN command with their descriptions. Match the columns in the EXPLAIN PLAN output table with their descriptions. Identify the combination of operation and option used, given the interpretation of  more...
Word 2000 Expert User on-line e-learning cbt (computer based)cd rom ...ages. Set AutoCorrect exceptions. Protect a document by applying security options. Create a master document. Attach a subdocument to a master document. Manage subdocuments within a master document. Route a document to another person. Customize a document template. Create a style within a document. Edit the selected style in a document. Identify the appropriate situations in which to  more...
IIS 4 0 Creating Configuring a Web Server - Part 2 on-line e-learning cbt (computer based)cd rom ... Identify the sequence of steps followed by a client for applying to a certificate server. Configure Certificate Server to generate a client authentication certificate by using the Certificate Enrollment Tools Page. Identify the advantages of CryptoAPI. Unit 3: Virtual Directories and Servers Duration: 2 Hour(s) Identify the characteristics of virtual directories. Distinguish a  more...
Microsoft Works Suite 2005 Creating Documents on-line e-learning cbt (computer based)cd rom This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. Learn To:  more...
Oracle 11i10 Order to Cash Order Entry Overview on-line e-learning cbt (computer based)cd rom This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a  more...
Windows 2000 New Features on-line e-learning cbt (computer based)cd rom Course Overview This course will introduce the structure and features of Microsoft Windows 2000. L earn To: Identify the features and uses of the Microsoft Management Console. Identify the features and components of Active Directory. Identify the guidelines and options for installing and upgrading to Windows 2000. C ontent Emphasis Skills-Based A udience This course  more...
Building Cisco Multilayer Switched Networks Part 2 on-line e-learning cbt (computer based)cd rom ... Multiple Spanning Tree (MST). Identify the benefits of applying RSTP in the Enterprise Composite Network model. Identify commands to configure port-level tuning with PortFast. Identify commands to configure UplinkFast and BackboneFast. Identify commands to configure Multiple Spanning Tree (MST). Identify commands to configure EtherChannel. Identify the commands used to configure  more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt on-line e-learning cbt (computer based)cd rom ... the key features of groups. Identify the guidelines for applying group strategies to manage access to resources. Identify the role of local groups. Create a group in a domain. Locate a group in Active Directory. Add a member to a group. Identify the features of built-in groups. Identify the role of built-in global groups. Identify the role of built-in domain local groups. Identify the  more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin on-line e-learning cbt (computer based)cd rom ...tive template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of administrative template settings. Configure administrative template settings. Lock down user environments by using administrative template settings. Set up Group Policy  more...
Project 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...age multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the accessibility and user options. Track projects and customize Project Central. C ontent Emphasis Skills-Based A udience This course is intended for end users that use the  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...rkup Language (XML) document. Identify the procedure for applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...rkup Language (XML) document. Identify the procedure for applying a namespace to an XML document. Identify the issues to consider for schema improvement in XML. Identify the functions and features of XML schemas. Identify the features and functions of data types in XML. Write an XML schema. Identify the features of XML vocabularies in different fields of business. Unit 3: XML  more...
Self Development Motivating Yourself to Perform on-line e-learning cbt (computer based)cd rom ..., so you can get the exhibit ready on schedule. Unit 3: Applying Self-Discipline (0.5 - 1 hour) Identify the benefits of self-discipline. Select role models to increase your self-discipline. Enhance your self-discipline with affirmations. Use three steps to exercise more self-discipline.  more...
Advanced Project Leadership Bringing Home the Value on-line e-learning cbt (computer based)cd rom ... projects. Identify potential issues and guidelines for applying valuation techniques to internal projects. Identify potential issues and guidelines for applying valuation techniques to client projects. Identify potential issues and guidelines for applying valuation techniques to R&D projects. Audience: Project managers who are responsible for managing all aspects of a project from  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...res of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...res of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who operate a software development environment using Microsoft Windows DNA technologies and building Web applications. Job profiles include: Technical Manager, Application Developer, System Analyst, and Software  more...
Emotional Intelligence Series on-line e-learning cbt (computer based)cd rom The Emotional Intelligence Series includes the following courses: Emotional Intelligence: Developing Emotional Intelligence Skills Emotional Intelligence: Applying Emotional Intelligence in the Workplace Emotional Intelligence: Emotional Intelligence for Executives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Windows 2000 Network Mgt Part 5 Group Policy on-line e-learning cbt (computer based)cd rom This is the last course in a five part series that covers implementing group policy, group policy and desktop management, and managing network security. Group Policy Object (GPO) operation, Group Inheritance, instruction about software deployment by using Group Policy, troubleshooting Group Policy problems, server monitoring methods, detecting security breaches, and auditing are also covered.  more...
CompTIA Server 2005 Hardware Operating System Install on-line e-learning cbt (computer based)cd rom This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.  more...
Paint Shop Pro 8 Part 2 Working With Images on-line e-learning cbt (computer based)cd rom Following on from Part 1 of this curriculum, this course covers the use of layers, masks and selections in image editing. Various image editing techniques are covered - such as image effects, paint brush effects, image framing and photograph editing - as are the creation of images for the Web and the creation of animations. Learn To To match layer types with their  more...
Macromedia Flash MX Part 2 Animation Basics on-line e-learning cbt (computer based)cd rom ...h MX. To identify methods for applying color fills in Macromedia Flash MX. To identify guidelines for importing graphics in Macromedia Flash MX. To identify characteristics of animation in Macromedia Flash MX. To identify considerations for creating a tween in Macromedia Flash MX.  more...
Macromedia FreeHand MX Part 2 on-line e-learning cbt (computer based)cd rom ...escriptions. Identify methods for applying color to objects in Macromedia FreeHand MX. Identify features of the Color Mixer panel. Identify features of the Swatches panel. Identify features of the Tints panel. Identify features of the Align panel in Macromedia FreeHand MX.  more...
Macromedia FreeHand MX Part 3 on-line e-learning cbt (computer based)cd rom ...troke. To identify methods for applying basic fill colors. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: Strokes, Fills, and Text (2 - 3 hours) Identify Basic stroke attributes. Apply a brush stroke. Attach  more...
Windows 2000 Implementing Security Part 2 on-line e-learning cbt (computer based)cd rom ...ethods. • Identify options for applying security settings to a computer upgraded from Windows NT. • Identify options for running a non-Windows 2000-certified application. • Match incremental security templates with their descriptions. • Match security template settings with their  more...
Windows 2000 Implementing Security Part 2 on-line e-learning cbt (computer based)cd rom ...ethods. • Identify options for applying security settings to a computer upgraded from Windows NT. • Identify options for running a non-Windows 2000-certified application. • Match incremental security templates with their descriptions. • Match security template settings with their  more...
Economics Foundations of Macroeconomics on-line e-learning cbt (computer based)cd rom ...ternational, to discuss issues in macroeconomics. You are applying for the position of assistant in the Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and Performance (0.5 - 1 hour) Identify the factors that stimulate  more...
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom ...l Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional  more...
Emotional Intelligence Applying Emotional Intell in the Workplace on-line e-learning cbt (computer based)cd rom ...Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, maximizing team and  more...
Emotional Intelligence Emotional Intelligence for Executives on-line e-learning cbt (computer based)cd rom ...from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and maximizing team and employee performance. Additionally, the program provides guidelines for delegating effectively. Learn To  more...
Communicating w Difficult People Working with Difficult Employees on-line e-learning cbt (computer based)cd rom ... Discipline a difficult employee by applying the correct process. Audience Managers, facilitators, team leaders, and professionals who need to handle situations with difficult employees, co-workers, or superiors. Deployment Options Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options US  more...
Organizational Communication The Fundamentals on-line e-learning cbt (computer based)cd rom ...r overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for motivational methods, and develop leadership habits. Learn To Apply guidelines for effective communication. Identify common characteristics of organizations. Identify functions of organizational  more...
Organizational Communication Communicating in the Workplace on-line e-learning cbt (computer based)cd rom ...anization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate effectively using technology. Learn To Given a situation, identify the role that is being fulfilled. Follow the process for analyzing change. Assist employees through a change. Apply the process for  more...
Organizational Communication Managing Communication on-line e-learning cbt (computer based)cd rom ...nge, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To Identify conditions necessary for change. Apply strategies for innovation and change appropriately. Apply methods for managing stress. Use organizational communication to address  more...
Excellence in Service Solving Customer Problems on-line e-learning cbt (computer based)cd rom In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate  more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...nts with guidelines for communicating with executives. By applying the information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To Identify guidelines for presenting a positive company image to your customers. Apply methods for  more...
Call Center Mgt Managing Motivating Your Staff on-line e-learning cbt (computer based)cd rom ...oyee performance and establishing monitoring programs. By applying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover. Establish a plan to reduce turnover.  more...
Strategic Decision Making Preparing to Make Decisions on-line e-learning cbt (computer based)cd rom ... Avoid the problems of overconfidence by applying two guidelines. Identify the techniques for managing uncertainty. Audience All individuals who want to learn how to make effective decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total  more...
Business Problem Solving Problem Solving Fundamentals on-line e-learning cbt (computer based)cd rom ...trategies for overcoming barriers to solving problems. By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify types of problem solvers, and overcome barriers to problem solving. Learn To Avoid an inadequate response to a problem. Select the information that you should know  more...
Business Problem Solving The Problem Solving Process on-line e-learning cbt (computer based)cd rom ...lution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria. Complete the three phases  more...
Business Problem Solving Critical Thinking Info Analysis on-line e-learning cbt (computer based)cd rom ...both quantitative and qualitative analysis techniques. By applying the information in this program, you will be able to analyze the reasoning and conclusions of others, perform both qualitative and quantitative analyses, and develop your creative thinking. Learn To Avoid errors in reasoning. Correctly calculate a pay back  more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...vely for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other persuasive negotiating tactics. Learn To Use creative problem solving when negotiating. Explore different options for  more...
Coaching Building Relationships on-line e-learning cbt (computer based)cd rom ... Communicate expectations and feedback to employees by applying proper procedures. Evaluate an employee's personality type by following proper guidelines. Select the correct motivators by assessing the employee's personality profile. Build a trusting relationship with employees by following appropriate  more...
Coaching Applying the Coaching Process on-line e-learning cbt (computer based)cd rom ...Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance.  more...
Coaching Communicating with Employees on-line e-learning cbt (computer based)cd rom ... Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the four types of questions effectively while coaching. Follow the steps for conducting face-to-face meetings with problem employees.  more...
Managing High Performers Defining Finding High Performers on-line e-learning cbt (computer based)cd rom ...rformers. Identify guidelines for applying managerial principles. Identify ways of creating buyer value. Identify steps for appropriate job matching for high performers. Simulation. Unit 2: Competencies of High Performers (0.5 - 1.5 hours) Identify the steps to take when  more...
PowerPoint 2003 Proficient User on-line e-learning cbt (computer based)cd rom ...tion. To identify options for applying animation schemes. To identify options for customizing animations. To insert a chart onto a slide. To insert a table onto a slide. To identify options in the Insert Object dialog box for inserting objects.  more...
Advanced Project Mgmt Portfolio Management on-line e-learning cbt (computer based)cd rom ...nd fast-tracked toward a successful completion. Unit 2: Applying Portfolio Management (0.5 - 1 hour) Identify three actions executives can take to help employees submit ideas for new projects. Identify the information to include in a project proposal template. Identify the information a product definition should include.  more...
Project Teams Applying Team Building Techniques on-line e-learning cbt (computer based)cd rom Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...
Essentials of Business Law Contract Law on-line e-learning cbt (computer based)cd rom ...on, classifications of contracts, and contract strategies applying to validity and successful contract negotiations. The program also covers rules of consideration, validity, illegality, the statute of frauds, third-party rights, and breach of contract. The program details legal implications of and remedies to fraud and breach of contract. Learn To Identify the  more...
Oracle e-Business 11i System Admin Fundamentals 3 on-line e-learning cbt (computer based)cd rom ...f resource consumer groups. Identify considerations for applying cost-based optimization. Identify guidelines for using the Network Test window. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the  more...
XML Building XML-Based Web Applications Part 5 on-line e-learning cbt (computer based)cd rom ...ing Document Object Model (DOM). o Identify features of applying an XDR schema to an XML document programmatically. o Identify the properties of the ParseError object. Unit 2: XML Business and Commercial Applications 3 - 4 hours o Identify features of the Wireless Application Protocol (WAP). o Identify features of ebXML. o Identify features of Web Services. o Identify features of  more...
Coaching Series on-line e-learning cbt (computer based)cd rom The Coaching Series includes the following courses: Coaching: Building Relationships Coaching: Applying the Coaching Process Coaching: Communicating with Employees To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Project Teams Series on-line e-learning cbt (computer based)cd rom The Project Teams Series includes the following courses: Project Teams: Participating on a Project Team Project Teams: Applying Team Building Techniques Project Teams: Building a Project Team To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom ... Motivate employees through a change by applying appropriate guidelines. Identify common responses to conflict. Help an employee through stages of workplace grief. Identify guidelines for leading employees when mistakes occur. Audience Managers, supervisors, and team leaders who want to  more...
Managerial Leadership Motivating Employees on-line e-learning cbt (computer based)cd rom Managerial Leadership: Motivating Employees offers the student an overview of the various roles leaders have in organizations, as well as how leaders can help employees discover and learn their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization, for evaluating employees' performance, and for motivating employees. In  more...
QuickBooks Pro 2005 Basic Accounting on-line e-learning cbt (computer based)cd rom ...ng a sales receipt. Learn about recording a payment and applying credits. Learn about depositing a payment. Learn about finding a form. Unit 2: Banking and Billing Activities Learn about writing checks by using the Write Checks window. Learn about writing checks by using the checking account register. Learn about printing a check. Learn about transferring funds. Learn  more...
Supply Chain Management Building a Sustained Competitive Advantage on-line e-learning cbt (computer based)cd rom This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and  more...
From Learn Skills
Retail Training - Minimise theft on-line e-learning cbt (computer based)study at homecoursewareself directed It is important that you understand exactly what behaviour constitutes theft. It may be helpful to think of theft as the dishonest removal of property that belongs to another person with the intention to permanently deprive the owner of it. It is important to understand this definition so that you can identify theft when it occurs. Put simply, if you take property that does not belong to you, it  more...
From Pitman Training Centre Notting Hill
Communication At Work If you're unsure about your English in an office environment, this is the course for you! Only 175. 00! In approximately 6 hours of study time, you'll relearn basic points of English grammar including the correct use of the apostrophe and subject and verb agreement; how to handle yourself on the phone including how to deal with difficult people; how to communicate through body language  more...
From Serebra Learning Corporation
VPNs Using Cisco Pre-Shared Keys on-line e-learning cbt (computer based) To configure VPNs using Cisco pre-shared keys The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Launching Successful On-site and Virtual Teams on-line e-learning cbt (computer based) One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Negotiating to Mutual Benefit on-line e-learning cbt (computer based) The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...
Understanding Your Customer on-line e-learning cbt (computer based) Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...
Applying Your Field Sales Approach on-line e-learning cbt (computer based) ...he sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers' perceptions of you from vendor to sales consultant by addressing these important factors: asking the right questions and listening to customer needs, avoiding actions that impede sales calls, identifying sales opportunities, and targeting  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
Sales Forecasting Applying Forecasting Methods on-line e-learning cbt (computer based) ...Applying Forecasting Methods, you will learn how to apply quantitative and qualitative forecasting methods to your accounts. You will learn the fundamentals of time series and regression forecasting methods. You will also learn how to use market research and expert judgement to create forecasts. Finally, you will learn how to integrate, implement, and evaluate forecasting methods. The target  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the  more...
Customer Satisfaction Analysis and Implementation on-line e-learning cbt (computer based) What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) Stratoscape Creations is an industry-leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time  more...
Call Center Communication Skills on-line e-learning cbt (computer based) Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,  more...
Consulting with the External Client Simulation on-line e-learning cbt (computer based) Modern corporations employ consultants for their experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this  more...
Evaluation and Review on-line e-learning cbt (computer based) So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...
Functions of IT Project Management on-line e-learning cbt (computer based) ...ourse, you will learn valuable techniques and methods for applying these techniques to your projects. You will acquire a knowledge and essential skills needed to deliver projects successfully, time after time. This course is specifically targeted at IT project managers, and IT professionals preparing to take on IT project management responsibilities. Managers who support IT project managers,  more...
Managing Efficiencies of IT Projects on-line e-learning cbt (computer based) Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...
Ethics and Professional Knowledge PMBOK aligned on-line e-learning cbt (computer based) What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities. Project managers must also be aware of their professional duty to contribute to  more...
Self-empowerment Managing from Within on-line e-learning cbt (computer based) Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and  more...
Effective Listening Skills Simulation on-line e-learning cbt (computer based) Although relatively straightforward in theory, the process that transforms effective listening into successful communication requires great skill, awareness and practice. In the course of this simulation, you will attend a day-long seminar, studying the topic of Effective Listening Skills through various exercises, lectures, quizzes and small-group activities. The day's events will be guided by an  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
Effective Feedback for Employees and Colleagues Simulation on-line e-learning cbt (computer based) Feedback is an essential element of successful businesses. Managers, employees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback  more...
Effective Use of Feedback for Teams Simulation on-line e-learning cbt (computer based) Effective feedback is an essential element of successful teamwork. Periodic reviews and discussions of how the team is performing, how individuals are contributing to the team's performance, and how the team is being managed, are all vital to ensuring that the team continues to perform at peak level. As a team leader, your ability to give and receive feedback will seriously impact the  more...
Emotional Intelligence in the Workplace Simulation on-line e-learning cbt (computer based) Does intelligence alone determine success? Or do self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll  more...
Leadership Without Authority on-line e-learning cbt (computer based) Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate  more...
Process Management Skills on-line e-learning cbt (computer based) Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the  more...
Strategies for Transitioning into Management on-line e-learning cbt (computer based) Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...
360-Degree Performance Appraisal Simulation on-line e-learning cbt (computer based) In this simulation, you will assume the role of Northeast Regional Director of Sales for IpSwitch Components, a seller and service provider of computer networking hardware. Recently, the company decided to experiment with a 360-degree performance feedback system, hoping to replace the traditional manager-level review process. This simulation is based on the SkillSoft series 360-Degree Performance  more...
Key Stages in Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping  more...
Accounting Fundamentals on-line e-learning cbt (computer based) How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...
Accounting for Merchandising Businesses on-line e-learning cbt (computer based) A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Lean Tools on-line e-learning cbt (computer based) ...g Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In addition, the  more...
Properties and Applications of Probability Distributions on-line e-learning cbt (computer based) Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications of  more...
Lean Value on-line e-learning cbt (computer based) Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...
Lean Logic on-line e-learning cbt (computer based) Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...
Processes for Quality Products and Services on-line e-learning cbt (computer based) The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...
HIPAA Electronic Health Data Transactions on-line e-learning cbt (computer based) Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to create shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a  more...
Maintaining Quality Code on-line e-learning cbt (computer based) To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...
OOAD OO Design Patterns on-line e-learning cbt (computer based) This course covers the key concepts related to the use of Class diagrams, Component diagrams, and Deployment diagrams for static modeling. It also covers the features, elements, and considerations for using these diagrams. In addition, the course covers the modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of  more...
Globalizing ASP NET Applications on-line e-learning cbt (computer based) To outline the issues and processes involved in globalizing and localizing an application Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification  more...
Styling Web Applications on-line e-learning cbt (computer based) To familiarize the learner with style sheets and explain how to style a Web Form Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...
Microsoft Windows Small Business Server 2003 Part 2 on-line e-learning cbt (computer based) The Microsoft Windows Small Business Server 2003: Part 2 course covers concepts related to Windows Server 2003. These include creating and managing user accounts and managing templates for user accounts. The course also covers features and types of groups and the steps for creating groups. Further, it covers the steps for creating shared folders, options for managing shared folders, and the steps  more...
Streams Pipes Redirects and Processes on-line e-learning cbt (computer based) To introduce applying filters to text streams and redirecting, piping to the input/output commands, and Linux processes Students wishing to acquire the basic skills required as a Linux system administrator.  more...
Web Development Process on-line e-learning cbt (computer based) In this WestNet e-Learning module, we show how Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.  more...
Legal Ethical Social Global and Taxation Issues on-line e-learning cbt (computer based) This WestNet e-Learning module provides a look at some of the legal and social issues to consider in your work as a Web professional. As the Web has become more entwined with our personal and professional lives, the laws, rules, and customs of the day-to-day real world have necessarily followed. In some cases, this has meant applying existing laws and customs to the Internet. In others, new laws  more...
VPNs Using Certification Authorities on-line e-learning cbt (computer based) to recognize how to configure and verify IPSec VPN using CAs The primary target includes network designers, network administrators, network engineers, and system engineers.  more...
Telephony Class of Service and Call Admission on-line e-learning cbt (computer based) recognize how to implement a telephony Class of Service (CoS) within in a Cisco CallManager cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam  more...
Food Safety and Handling on-line e-learning cbt (computer based) Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly prepared or handled food, there is  more...
Microsoft Office 2000 - Excel for Power Users on-line e-learning cbt (computer based) To bring proficient users of Excel 2000 to an advanced level of competence in using macros and sharing, displaying, formatting, and analyzing data End-users seeking proficiency in the use of Microsoft Excel 2000 at an advanced level; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in Microsoft Excel 2000 at Expert level  more...
Microsoft Office 2000 - Beginning Word on-line e-learning cbt (computer based) To introduce the learner to basic concepts and features of Word 2000 Employees seeking competency in using Microsoft Word 2000; end-users seeking competency in using Microsoft Word 2000  more...
Adobe Illustrator CS2 Establishing Depth Dimension on-line e-learning cbt (computer based) This course teaches advanced concepts and skills for working with Adobe Illustrator CS2 to create complex illustrations. The topics in this course cover tools of Illustrator that enable the learner to create advanced illustrations using fills, strokes, layers, and colors. The course is intended for the basic end user who wishes to use Adobe Illustrator CS2 to construct vector illustrations and  more...
Design Team - Business Process Modelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...ess engineering. This course teaches the whole process of applying each technique - from information gathering through to final verification. The diagrammatic standards within the course are compatible with all major proprietary tools and methodologies, including the SAP R3 3.0 "Reference Model". This course teaches the whole process of business process modelling. It uses interactive problem  more...
Safety Sense Series: Keeping Yourself Safe on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
Safety Sense Series: Safety Standards and Systems on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
Safety Sense Series: The Safety Authorities on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
Safety Sense Series: Improving Safety Performance on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...f the rules, regulations and procedures let alone for not applying them. This combined with the need to understand your obligations and the potential penalties under EU regulations, plus the expense of lost time and money resulting from absenteeism, all add up to the absolute need for you to provide a safe and healthy working environment. Xebec's new Safety Sense series provides your  more...
Managing People : When to Coach on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You'll find out how to spot coaching opportunities and decide when coaching  more...
Managing Resources : Applying Controls on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants. Too many management controls cause inefficiency and too few contribute to anarchy. This course explores what can be controlled and how to create and apply effective preventive, steering and feedback  more...
Applying Financial Strategy: The Moore Corporation Case Study on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In business making the right financial decisions can mean the difference between win or lose, success or failure. Successful organisations rarely win by accident. They manage their financial strategy and decisions -- balancing risks and rewards -- satisfying the financial needs of the business as well as the expectations of investors. This course explores how the principles of financial strategy  more...
Royce Hotel Case Study 6: Bringing it Together on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one  more...
Cisco Internetwork Troubleshooting - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Organizational Communication Communicating in the Workplace on-line e-learning cbt (computer based) Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...
Organizational Communication Managing Communication on-line e-learning cbt (computer based) Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...
Organizational Communication The Fundamentals on-line e-learning cbt (computer based) Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...
Designing Documents and Presenting Data on-line e-learning cbt (computer based) The Designing Documents and Presenting Data WBT is the third course in the Office XP: Word 2002 curriculum. The course teaches users to highlight information in tables and charts using borders and shading. It also familiarizes users with inserting drawing objects, such as AutoShapes and ClipArt. The course teaches users to format graphics besides applying special effects like 3-D effects to  more...
Macromedia FreeHand MX Part 3 on-line e-learning cbt (computer based) This course build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. In this course, participants learn how to apply strokes and fills. How to create text and use text effects are also covered.  more...
Cisco Internetwork Troubleshooting - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Essentials of Business Law: Contract Law on-line e-learning cbt (computer based) Essentials of Business Law: Contract Law offers the student an overview of contract law essentials. This program identifies the elements of contract formation classifications of contracts and contract strategies applying to validity and successful contract negotiations. The program also covers rules of consideration validity illegality the statute of frauds third-party rights and breach of  more...
Brand Management: Developing a Brand Strategy on-line e-learning cbt (computer based) Brand Management: Developing a Brand Strategy gives you information on building defending and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this  more...
Brand Management: Integrated Marketing on-line e-learning cbt (computer based) Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...
Brand Management: Branding on the Web on-line e-learning cbt (computer based) Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet creating a secondary brand on the Internet and how to introduce a brand on the Internet. Additionally the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...
Call Center Management: Measuring Quality and Performance on-line e-learning cbt (computer based) Call Center Management: Measuring Quality and Performance teaches the student information about customer expectations and how to reduce the percentage of a call center's lost calls. The program also teaches students about various staffing tactics provides a process for calculating staff levels and identifies the types of reports that call center managers use to evaluate a call center's  more...
Call Center Management: Managing and Motivating Your Staff on-line e-learning cbt (computer based) Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally the program provides students with processes and  more...
Emotional Intelligence: Developing Emotional Intelligence Skills on-line e-learning cbt (computer based) Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations including being assertive providing and accepting feedback building positive work environments  more...
Emotional Intelligence: Applying Emotional Intelligence in the Workplace on-line e-learning cbt (computer based) ...Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations including motivating resolving conflict maximizing team and  more...
Emotional Intelligence: Emotional Intelligence for Executives on-line e-learning cbt (computer based) Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions explains the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations including motivating resolving conflict and  more...
Business Problem Solving: Problem Solving Fundamentals on-line e-learning cbt (computer based) In Business Problem Solving: Problem Solving Fundamentals you will learn about the need for problem solving the ineffective responses to problems and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally the program provides you with definitions and strategies for overcoming barriers to solving problems.  more...
Business Problem Solving: The Problem-Solving Process on-line e-learning cbt (computer based) In Business Problem Solving: The Problem-Solving Process you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program you will be able to identify a problem's root causes develop and implement an  more...
Business Problem Solving: Critical Thinking and Information Analysis on-line e-learning cbt (computer based) In Business Problem Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in  more...
Coaching: Applying the Coaching Process on-line e-learning cbt (computer based) In Coaching: Applying the Coaching Process you will learn how to establish coaching objectives identify the best opportunities to coach and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals implement an appropriate reward system and monitor your employees' performance.  more...
Software Requirements Specification & Analysis on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This course will provide students with the tools necessary to analyze requirements by applying selected techniques to create a Requirements Specification Document.  more...
Software Configuration Management on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd In this course, the student will learn that Software Configuration Management (SCM or CM) is one of the key characteristics of successful software development organizations. By applying configuration management techniques, effective organization and integration of changes can occur. This course provides a practical introduction to the disciplines, techniques, and tools that are a part of software  more...
From Seletel Informatique
Online Access 2002 Series on-line e-learning cbt (computer based) ... field properties, using advanced sorts, finding records, applying and removing filters, establishing and managing table relationships, specifying query criteria, creating calculated fields, running multi-table queries, creating forms and reports, implementing standard and calculated controls in both forms and reports, importing data, saving Access objects as Web pages, and performing  more...
From Technology Ed
Microsoft PowerPoint http://www. technologyed. com/ courses/ c126/ index. php Welcome to Microsoft PowerPoint ®. This course is designed for beginners and intermediate-level students who wish to acquire, develop, or sharpen their PowerPoint ® skills, which are essential for staying competitive in todaya ™s job market. This course is designed to walk you through Microsoft PowerPoint ®, showing  more...
From Software Training Academy, Inc
Object-Oriented Analysis and Design with UML instructor led trainingon-line e-learning cbt (computer based) A good understanding of object-oriented analysis and design is important in designing effective systems using modern software engineering languages and frameworks such as C , .NET and Java. This five-day course teaches you how to use object-oriented techniques to analyze real-world requirements and to design solutions that are ready to code. The course employs Unified Modeling Language, using UML  more...
From Personal Development For Women
A Course on how to get a Job - Live and Online Courses - available ...t a Job Week 2/ Combining the details of your new job and applying them -$50- Week 3 - A Course on How to get a Job Week 3/ Creative Visualization + Affirmations -$50- Week 4 - A Course on How to get a Job Week 4/ Review/ Extra Resources -$50- Course Material to bring: a Pen or pencil for Notes a A notebook What you will be provided during Course: a Informational Slides along with  more...
A Course on how to attract a Partner - Live and Online Courses - available ...Partner Week 2/ Combining details of your new partner and applying them -$50- Week 3 - A Course on how to Attract a Partner Week 3/ Creative Visualization + Affirmations-$50- Week 4 - A Course on how to Attract a Partner Week 4/ Extra Resources/ Q&A-$50- Course Material to bring: a Pen or pencil for Notes a A notebook What you will be provided during Course: a Informational  more...
From Child Care Lounge
Positive Discipline Online Course on-line e-learning cbt (computer based)study at homeself directedworkshop / seminar Description- This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to identify common misbehaviors and how to prevent them; they will learn the goals and guidelines of positive discipline and design a list of preschool classroom rules. Participants will also be actively involved in applying positive discipline  more...
Using Books and Stories with Young Children Online Course on-line e-learning cbt (computer based)study at homeself directedworkshop / seminar Description- This training is designed for both novice and experienced child care providers who care for preschool age children. Participants will learn to use books and literature with young children. Participants will also be actively involved in applying skills in choosing books and reading to young children.  more...
From Multi-media Access
Machine Safeguarding on-line e-learning cbt (computer based)coursewareinteractive "Machine Safeguarding" is for all machine operators. Operators will learn to recognize and respect common machine hazards and to use safeguards to prevent injury while appreciating their limitations. The course also teaches safeguard requirements and instructs the worker on applying general safety practices to machine use. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course  more...
From itSM Solutions LLC
ITIL V3 Online Self-Study Training Certification Program study at homeself directed itSM Self Study Online Training Solutions itSM Solutions LLC is the industry's first Accredited Training Organization (ATO) to deliver the complete ITIL V3 Certification Series (13 products) online. itSM Solutions uses a unique self-study format that delivers the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue.  more...
From Wavelength
Instructional Design for Trainers on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainer ...ing Training Material 26. Training Dos and Dona ts 27. Applying ID to manage Training Implementation 28. Handling Disruptive Behavior 29. Group Dynamics 30. Evaluating Training Effectiveness 31. The role of eLearning in Training 32. An Overview of eLearning Development 33. Future Trends in Training *** Comprises: - The Three Approaches to Instructional Design - Cognitive Domains  more...
From JED New Media inc.
Considering an MBA? on-line e-learning cbt (computer based) Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission.  more...
From TheTrainingMarket.com
Licence Controller Course (LCC) on-line e-learning cbt (computer based)coursewareself directedcd romDVDVirtual Coach The course is a highly visual, well presented, innovative learning tool... that will provide all the learning material you need to get your Manager's Certificate (the LCQ - Licence Controller Qualification). Who is it for? * This course covers all the content required for the new Licence Controller Qualification. The course has been purpose designed for new or existing managers of licensed  more...
From The Virtual Training Company
Final Cut Pro 2 0 on-line e-learning cbt (computer based) ...r step-by-step through the process of capturing, editing, applying effects and titles, mixing audio, and outputting to tape or file. This training also elaborates on what's new compared to version 1.2.5: adding real time architecture, easy setup, cutting station, FX Builder enhancement, and the ability to export audio as an OMF file. Start learning the ins and outs of this professional editing  more...
Adobe InDesign 2 0 on-line e-learning cbt (computer based) InDesign 2.0, Adobe's exciting new page layout application, shares the language of professional designers, delivering unparalleled creative freedom, productivity, and precision for designing superb pages. It works seamlessly with Adobe's PhotoShop and Illustrator applications, providing a single integrated system that does not interrupt your creative process. Among some of the new features are  more...
From Teach Me IT
Designing Documents and Presenting Data on-line e-learning cbt (computer based)study at home ...pArt. The course teaches users to format graphics besides applying special effects like 3-D effects to drawing objects. After completing this course, the student will be able to: Insert and arrange AutoShapes and WordArt Insert and format a text box Insert pictures and ClipArt to Word documents Add borders, backgrounds, and watermarks to graphics Apply 3-D effects and shadows to graphics  more...
Advanced PL/SQL Programming on-line e-learning cbt (computer based)study at home The Advanced PL/SQL Programming WBT is the third course in this curriculum. This course will enable users to create functions, packages, database objects, collections, and triggers. Additionally, it will enable users to create transactions, apply locks, and use dynamic SQL. After completing this course, the student will be able to: Create PL/SQL packages Manage PL/SQL packages Identify various  more...
Fundamentals of PowerPoint 2000 on-line e-learning cbt (computer based)study at home ...e presentation slides by adding or deleting slides, or by applying new template, color or background to the slides Organize slides in a presentation Format text used in a slide Create drawing objects and format them by applying various effects Insert WordArt and ClipArt in a presentation Create a slide show and perform operations on a running slide show Specify printing options and print  more...
Advanced Features of PowerPoint 2003 on-line e-learning cbt (computer based)study at home ...es include creating and customizing of charts and tables, applying animation scheme, adding sounds and movie clips, and sharing a presentation with multiple users for reviewing. Additionally, this course guides users to efficiently share their presentations with a workgroup and publish it on the Web to reach out to a larger audience. After completing this course, the user will be able to:  more...
From Boston University Corporate Education Center
Online Capstone Project on-line e-learning cbt (computer based) ...e Project are required to create a viable project plan by applying proven project management skills and techniques acquired through training and work experience. Students are given a choice of several project scenarios on which to base their project plan. Project plan components are submitted to an instructor via e-mail for initial assessment and feedback. Students are given the opportunity to  more...
From Skillspride Online Training
Microsoft FrontPage 2000 Level 2; Intermediate on-line e-learning cbt (computer based) To build on fundamental use of FrontPage 2000. Analysing ways of collecting and managing user web input and applying advanced formats (including special components and making Frames pages) to a web.  more...
From JED New Media inc.
Interpersonal Strategies for the Workplace on-line e-learning cbt (computer based) Looking to improve interpersonal relationships in your work environment? Explore three interpersonal strategies that you, as a manager, can use to improve relationships with your employees. Find out how applying these simple strategies can benefit you, your employees, and your company.  more...
tcw11-gfc--11/27/09-05:42:38-(20222)[A]-[A]-[B]