Instructor Led Approach Training in Dubai, UAE

Maximizing Organizational Communication Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational communication.  more...

Financial Analysis Workshop A Hands-on Approach Apply the framework of financial statements analysis. Demonstrate skills at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the process of company evaluation and analysis. Analyze real-life financial statements from companies traded on the world and GCC stock markets.  more...

Advanced Employee Relations and Services ...d link it with the Labor Law. Use the legal and ethical approach in dealing with personal issues of employees. Conduct reliable opinion surveys aimed at assessing organizational health. Provide tangible support to other HR functions in establishing and implementing a fair performance management culture. Implement a recognition system aimed at enhancing employee retention. List the  more...

Auditing HR Processes Organize employee records and files cost- effectively. Identify areas of weaknesses in their organization's processes: Recruitment and Selection, Employee Records Keeping, Performance Appraisal, and Payroll. Create a plan of action to improve the HR processes in their organization. Relate the importance of an efficient Employee Record Keeping process to their organizational financial well  more...

Win-Win Negotiation Skills Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually or within a team) effective negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the  more...

Middle Management Differentiate among the three levels of management and understand the responsibilities of each level. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for management positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous improvement.  more...

ASQ Certified Manager of Quality Organizational Excellence Refresher Review the Body of Knowledge in preparation for the ASQ Certified Manager of Quality / Organizational Excellence examination. Understand and apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts. Understand, through discussions, the main concepts in each of the BOK elements. Refine their thinking approach in preparation for the ?constructed  more...

Re-engineering Your Organization A Road Map to Business Process Improvement Understand the terminology and benefits of Business Process Re-engineering (BPR). Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within  more...

Advanced Selling Skills Identify their market and its main players. Conduct a SWOT analysis to enable them to properly position their products/services. Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections. Gain awareness of professional behavior during all phases of the sales call. Explain how to  more...

Internet Marketing and Social Media Reach their buyers directly, establishing a personal link with current and prospective customers. Access niche buyers with targeted and effective messages. Publish content that people want to read and that search engines reward with high rankings. Migrate individual marketing activities to their online marketing. Monitor the web for buzz about their brand. Use tools like blogs,  more...

Power Selling Identify the behaviors and skills of a successful sales professional. Describe different types of selling models. Prospect and conduct a powerful sales call. Use a customer centered selling approach to provide value. Choose a closing technique to earn the business. Manage the customer relationship on an ongoing basis. Develop an action plan to apply new skills.  more...

The Balanced Scorecard Achieving Performance Excellence Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.  more...

The Analysis and Use of Financial Statements A Hands-on Approach ' This program is designed for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers.  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

Creative Thinking Techniques ...rs, and all individuals who need to adopt a more creative approach at work, whether to solve problems, initiate and introduce changes, or deal with organizational issues in non-conventional ways. The program will also benefit those who are interested in recognizing and enhancing their creative potential and their memory power. This program is worth 15 NASBA CPE s.Determine their potential for  more...

Advanced Negotiation Skills This program is designed for All those experienced in business, managerial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating  more...

Benchmarking for Optimum Organizational Performance Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...

Advanced Selling Strategies Objectives: By the end of the program, participants will be able to: Respond to customers' needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal. Gain awareness of the professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term  more...

Advanced Negotiation Skills Objectives: By the end of the program, participants will be able to: Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating outcome. Identify their own approach to resolving conflict, building trust  more...