Instructor Led Approach Training in Berkshire, uk

Management and Supervision Skills ...ties into easily achievable stages of development, and to approach their role with confidence. It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or management of others, or for anyone who has been in the job for a while, but without formal training.  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Nutrition for Workplace Wellness ... are just the short-term benefits! Longer-term, the right approach to nutrition can reduce the risk of chronic illness, heart disease and diabetes a AND it can make you look and feel younger, too! This programme is for you if you think you dona ™t have time to fit a healthy diet into a typically busy lifestyle. This fun, practical and interactive seminar will show you just how easy  more...

ITIL Managing Across the Lifecycle ...is course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme. The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL ® Expert qualification and is worth 5 credits. Prerequisites Delegates are required to have achieved a minimum of 17 credits from any  more...

PRINCE2 Management Briefing ...ate sector, large and small - with a consistent, generic, approach to managing change through projects. This programme is delivered as a "boardroom briefing" and there will be ample time for discussion and exploration of issues. Participants will receive slides and a copy of the publication a Business Benefits Through Project Managementa will be available to consult throughout the programme.  more...

Strategic Thinking and Business Planning ...edge about the present and foresight about the future, an approach that gives you flexibility in times of sudden market changes. This programme is for you if you want business planning with built-in agility, flexibility and ability to respond quickly and effectively to market fluctuations. Attending will give you a practical opportunity to use tried and tested formal planning processes  more...

Facilitation Skills To facilitate is a to free from difficulties or obstaclesa Facilitators, whose job is to help manage the flow and process of information exchange, are more concerned with smoothing the way of the journey than its destination. This programme will give you the skills and techniques to be able to facilitate teams and groups in a business environment. You will learn just how valuable the art  more...

Performance Management ...owledge to structure and plan your performance management approach and gives line managers the skills to enable their employees to reach their full potential through effective talent management practices. To conclude the course, participants will be required to write a 1000-1200 word management report which will be assessed by the Trainer and on successful completion they will receive an ILM  more...

The Assertive Toolkit ...approach to relationships at work Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves. This programme is for you if you want a toolkit of  more...

Customer Focus on the Telephone ...ces - or have them going elsewhere. Taking a professional approach to customer service on the telephone is therefore essential for retaining and developing business. This programme is for you if your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone  more...

Employee Engagement Passionate Leadership Leading WITH passion and FOR passion Extensive, ground-breaking research has revealed a straight forward approach to creating positive, productive and passionate teams. This programme, based on the PassionWorks model and diagnostic, focuses on how to create and sustain passion at work. Leaders are able to understand the dynamics of passion at work and they learn how to  more...

RapidConsensus - facilitating major meetings and decisions This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective. For more information go to www. illumine. co.  more...