Instructor Led Approach Training in County Antrim, uk

Advanced Selling Skills ...s course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business more quickly and with greater  more...

Assertiveness at Work ...e is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with more confidence and develop  more...

Business and Report Writing Skills ...nglish used to effect Letter Writing Using a systematic approach to planning, writing and editing Effective openings and closings Using different approaches to convey different messages Complaints, apologies, getting action, requesting information Practical exercises Basic Grammar and proof-reading tips Punctuation Common grammatical errors to avoid Editing and checking the finished  more...

Finding creative solutions to problems ...tivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the ability to see the a problema ™ in as broad a capacity as possible. This 2 day programme focuses on the fundamental distinction between those problems which happen to us - a presented problemsa ™ and those problems that we create  more...

The Proficient Supervisor and Manager Course Objectives: When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their  more...

ISO 90012008 - Internal Quality Auditor Training ...day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning how to plan, perform and report on an audit and how to take appropriate corrective and follow up action. Contents: A series of workshops, presentations  more...

Effective Project Management ...nd on budget. Contents: Identifying when the project approach should be applied Understanding basic Project Management terminologies; when, where, why and how to apply them An introduction to various tools that are commonly used in Project Management (including some useful software packages) Applying the project lifecycle and how to manage the stages Defining the project purpose to  more...

Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006 ...fire safety legislation. It will provide for a risk-based approach to fire safety allowing more efficient effective enforcement by the fire and rescue service. Well trained and competent staff are the best defence against the threat of fire and the most effective way of managing alarm incidents and evacuation of your premises. This seminar workshop will provide delegates with a thorough  more...

Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005 ...fire safety legislation. It will provide for a risk-based approach to fire safety allowing more efficient effective enforcement by the fire and rescue service. Well trained and competent staff are the best defence against the threat of fire and the most effective way of managing alarm incidents and evacuation of your premises. This seminar workshop will provide delegates with a thorough  more...

Ethical Selling Techniques ...e able to: Understand why people buy Use a systematic approach for contacting and selling to customers Set meaningful business and personal objectives for every sales call Make worthwhile appointments on the phone Design an agenda for meeting a potential customer for the first time Recognise and respond to buying signals Use simple, but effective, communication skills to establish what  more...

Managing the Salesforce ...ormal training, and would like to learn a more structured approach to managing their sales team. Delegates will be trained on methods designed to improve the performance of their sales team by successfully managing both results and activity. Contents: By the end of this course each delegate will be able to: Design and use management controls Develop a simple manpower strategy Prepare  more...