Instructor Led Approach Training in Arizona, USA

Identifying a Mentor Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.  more...

Business Analysis Planning and Monitoring This seminar is designed specifically to teach practitioners techniques that are recommended by the International Institute of Business Analysts (IIBA ®). It builds the requisite knowledge and vocabulary based on the Business Analysis Body of Knowledge ® to prepare you for ultimately taking and passing the Certified Business Analysis Professional ® exam. The techniques and topics  more...

How to Model Analyze and Improve Business Data Business data represents the real world and everything that your organization wants to know about it. Understanding how the business thinks about and uses its data is crucial for the development of any information technology (IT) project. The primary tool for communicating about business data is the business data model (business entity relationship diagram) which helps subject matter experts  more...

How to Prepare and Facilitate Productive JRPJAD Sessions ...ns (Joint Application Development Sessions) were an Agile approach to defining business requirements before Agile was a concept. JRP (Joint Requirements Planning) sessions focus exclusively on business and stakeholder requirements as defined by the International Institute of Business Analysis (IIBA ®). These sessions can produce high-quality business and stakeholder requirements in  more...

How to Test an Application using Business Requirements Your organization is only as good as your information technology. As a consequence, testing business information systems has become a corporate priority, not another assignment for an overworked information technology department. People with sufficient business acumen to decide what is important to the business community need to be involved in defining and testing evolving information technology  more...

IT Governance Foundation Course and Exam based on COBIT 41 ...ations course curriculum features an interactive learning approach, in which participants will simulate the application of the concepts learned inside the organizational environment through classroom activities. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions and group exercises in order to give practical context to  more...

ISOIEC 20000 Foundations Training Course and Exam ...ations course curriculum features an interactive learning approach. In addition to exam preparation and practice quizzes, you will actively participate in "round table" style discussions and group exercises in order to give practical context to classroom concepts. This course will prepare you for success on the ISO 20000 Foundations Certification Exam, which is delivered on the final day of  more...

ITIL v3 Intermediate - Release Control and Validation Capability Module ...ional-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle. This course is designed using an engaging case study based approach to learning the core  more...

ITIL v3 Foundations Training Course and Certification Exam ...business expectations. With an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the ITIL v3 Foundations certification exam. The exam will be delivered on the final day of class. The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design,  more...