Instructor Led Approach Training in Oregon, USA

SolidWorks Simulation Prerequisites: Knowledge of SolidWorks and basic mechanical engineering concepts is recommended. Description: This course is designed to make SolidWorks users more productive more quickly with the SolidWorks Simulation Designer Bundle. It offers a comprehensive hands-on training on the applications of SolidWorks Simulation. The class discusses linear stress analysis, gap/ contact analysis, and  more...

Fast Track to Enterprise JavaBeans 3.0 (EJB3) and the Java Persistence API (JPA) on the JBoss@Application Server ...ourse. The coures uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other JBoss classes  more...

Fast Track to Enterprise JavaBeans 3.0 (EJB 3) on the JBoss Application Server ...(JPA). The coures uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other JBoss classes  more...

Motivating Employees to be Their Best Leadership Development ...rds, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community,  more...

Photoshop 7.0 Color Correction and Printing (Windows) In this course, you will learn professional techniques for obtaining consistent, predictable, high-quality images from Photoshop. The course addresses color correction processes for each of the three primary uses of Photoshop? desktop printing, Web images, and preparing images for commercial printing. You will learn a balanced approach, starting with system calibration, through the scanning  more...

Service Oriented Architecture for Architects IBM Edition ... to architect new integration solutions following the SOA approach. This course delves deep into various architectural aspects of SOA. It starts with the Service Oriented Analysis and Design. This will help the architects understand how requirements are captured, business processes are modeled and services are identified. It moves on to data, transaction and messaging architecture. You  more...

SOA Best Practices for Business Training ...e Oriented Architecture (SOA) is a popular and innovative approach to Enterprise Application Integration (EAI). It is process-centric, leveraging Business Process Management (BPM) techniques, and inundated with standards and strategies, necessitating formal governance. With so many facets to SOA, and the break-neck pace of the industry, it is no wonder that organizations are in need of solid  more...

Service Oriented Architecture SOA for Managers ... It can reduce the cost of integration significantly. The approach is not new but may be a paradigm shift for many organizations. This is analogous to e-Business, which is essentially client-server computing, but ushered many new possibilities. This no-nonsense course is designed for the IT managers. The goal is to explain in clearly understandable terms what SOA is and how it can aid  more...

Fast Track to Enterprise JavaBeans 3.0 (EJB3) and the Java Persistence API (JPA) ...ourse. The coures uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other Java classes  more...

Fast Track to Enterprise JavaBeans 3.0 ( EJB. 3) ...(JPA). The coures uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other Java classes  more...

Fast Track to Spring 3 and Spring MVC Web Flow ...se. It includes complete coverage of the annotation based approach to configuration and the use of Java-5 capabilities that was first introduced in Spring 2. x, and which has been greatly enhanced in Spring 3. It also provides coverage of the traditional XML-based configuration that can still play an important role in existing and new projects. The course starts with the basics of Spring  more...

Fast Track to Spring 3 ...se. It includes complete coverage of the annotation based approach to configuration and the use of Java-5 capabilities that was first introduced in Spring 2. x, and which has been greatly enhanced in Spring 3. It also provides coverage of the traditional XML-based configuration that can still play an important role in existing and new projects. The course starts with the basics of Spring  more...

SAP FSCM (financial Supply Chain Management) Hands on training on SAP Financial Supply Chain Management (SAP FSCM) and the SAP approach for developing this solution. Participants get clear understanding of Cash and Liquidity Management, Dispute and Collection Management. You can get a complete list of other SAP classes at http://www.wintrac.com/courses/coursesSAP.asp  more...

Revit Architecture 2011 BIM Management ...approach to the entire building life cycle. Revit Architecture is a powerful BIM program that supports the ability to coordinate, update, and share design data with team members throughout the design, construction, and management phases of a buildinga ™s life. A key component in managing the BIM process is to establish a company foundation for different types of projects by creating  more...

Inventor 2008 Advanced Assembly Modeling ...creation. Planning the assembly using the top-down design approach helps create clean, reusable geometry that interacts as expected with the rest of the assembly. Throughout the course you will be taught how various Inventor tools can be used to achieve Top-Down Design practices in your assemblies. Other advanced assembly topics include Positional and Level of Detail Representations, iMates and  more...

Photoshop CS - Photo Printing and Color (Windows) In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images from Photoshop. The course addresses color correction processes for each of the three primary uses of Photoshopa desktop printing, Web images, and preparing images for commercial printing. You will learn a balanced approach, starting with system calibration, through the scanning  more...

Managing Managers Why a program about managing managers? What is it thata ™s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita ™s difficult for you to create a sense of unity and cohesiveness for your  more...

Juggling Multiple Priorities Have you ever wondered a How am I supposed to get all of this done? Reports, meetings, evaluations, proposalsa and everything needs to be done NOW.a In order to decide what work is most important, you must know the specific outcomes you/ your organization desire(s), and take those outcomes and break them down into daily roles and responsibilities. This program examines many different  more...

VMware vSphere 41 with ESXi and vCenter ...nsolidation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers clear, tangible benefits (e. g.: reduced costs, greater consistency, responsiveness, reduced administration, server consolidation, etc.). Each topic is presented from the perspective of delivering key business value;  more...

Inventor 2009 Advanced Assembly Modeling ...creation. Planning the assembly using the top-down design approach helps create clean, reusable geometry that interacts as expected with the rest of the assembly. This training guide covers the Inventor tools available for Top-Down Design, and other advanced assembly features aimed at increasing design efficiency, including Positional and Level of Detail Representations (including substitute),  more...

Inventor 2010 Advanced Assembly Modeling ...creation. Planning the assembly using the top-down design approach helps create clean, reusable geometry that interacts as expected with the rest of the assembly. Throughout the course you will be taught how various Inventor tools can be used to achieve Top-Down Design practices in your assemblies using Derive, Multi-Body Design, and Layouts. Other advanced assembly topics include Positional  more...

Inventor 2011 Advanced Assembly Modeling ...creation. Planning the assembly using the top-down design approach helps create clean, reusable geometry that interacts as expected with the rest of the assembly. Throughout the course you will be taught how various Inventor tools can be used to achieve Top-Down Design practices in your assemblies using Derive, Multi-Body Design, and Layouts. Other advanced assembly topics include Positional  more...

Adobe Photoshop CS2 - Photo Printing and Color You are familiar with the Photoshop tools and techniques that are used to design and create images. Applying the correct image and color correction process and techniques ensures that you get the desired output while printing images for commercial purposes. In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images from Photoshop. You will  more...

DotNET Tuning Debugging and Optimization ... provided in C#. The course incorporates a case study approach, involving use of many important features of the .NET Framework, including Windows Forms, ASP. NET Web Forms, Web services, and XML. The case study can serve as an effective vehicle for review or gaining exposure to these technologies, and so can be suitable for project leaders and architects who need a good understanding of  more...

Ajax in Java Applications ...ava developers through the sometimes bewildering array of approaches to adding Ajax functionality into their web applications. We analyze the challenges of supporting Ajax from the server side, going beyond simple Ajax request-handling strategies to consider goals such as: Adhering to the model/ view/ controller pattern Minimizing duplication of business and presentation logic Providing  more...

Developing Ajax Applications This course introduces the Ajax programming model for web applications. We start with a tour of basic browser programming, using JavaScript, the HTML DOM, and CSS. Then, students learn how to establish communication between their on-page JavaScripts and server-side application components, and thus to develop richer, more user-friendly and responsive web applications. We pursue Ajax  more...

Create Opportunity in Your Project NOW The Challenge The PMBOK ® tells us that risk can be negative or positive. We all know about negative risks, but when was the last time you found positive risk? Do you routinely watch for positive risks in your project? Probably not; very few project managers do. Why is this so? Positive risks are Opportunities. Are there really so few opportunities available in this ocean of risk? The  more...

How to Manage Generation X Employees (leadership development) Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included. You can get a complete list of other Leadership  more...

How to Handle Change and Upheaval (leadership development) Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other Leadership Development classes at  more...

Dynamic Decision Making (leadership development) ...approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. Our decisions and choices shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right. This course will present a clear process and user-friendly techniques for making  more...

Linux Trouble shooting ...he administration of Linux Systems. This course takes the approach to troubleshooting with a "break-fix" philosophy, 25% lecture, and 75% lab intensive content. Lab exercises contain a pool of over 120 simple and complex real-world troubleshooting scenarios. Lab work is flexible enough to satisfy the expectations of experienced to intermediate administrators through ranked difficulty of  more...

Virtualization with VMware ESX 4 and vCenter 4 ...idation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers immediate, tangible benefits (e. g.: reduced capital and operational costs, greater consistency, responsiveness, reduced administration, server consolidation, etc.). Each topic is presented from the perspective of  more...

Advanced Performance Management WLM Sysplex and USS The course will concentrate on the taking an integrated approach to performance management by addressing the z/ OS e-business perspective. Elements to be explored will focus on Workload Manager functions, the parallel sysplex, and UNIX system services and how each can be monitored and managed for optimum performance You can get a complete list of other Mainframe classes at  more...

CICS Transaction Server for z-OS ...easier for companies to adopt a service-based development approach. The need for richer than HTML experiences and disconnected operations will lead most companies to adopt multiple user interfaces delivery architectures. Mainframes being excellent servers, it makes sense to have company data in a place known for its integrity and security. CICS/ TS 3. 1 should be the server software of choice  more...

Fast Track To EJB 3.0 and the JPA Using Glassfish ...API (JPA). The course uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other Java classes  more...

Fast Track To EJB 3.0 Using Glassfish ...API (JPA). The course uses hands-on labs and a well-paced approach to make this complex technology understandable in an accelerated fashion. You will come away with a comprehensive understanding of EJB and the important issues that need to be considered to use it in real world applications. This course can be customized to your requirements. You can get a complete list of other Java classes  more...

Adobe Photoshop CS3 - Photo Printing and Color You are familiar with the Photoshop tools and techniques used to design and create images. Applying the correct image and color correction processes and techniques ensures that you get the desired output while printing images for commercial purposes. In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images in Photoshop. You will learn to  more...

Certified Information Systems Security Professional (CISSP) Welcome to Certified Information Systems Security Professional (CISSP) ®. With your completion of the prerequisites and necessary years of experience, you are firmly grounded in the knowledge requirements of todaya ™s security professional. This course will expand upon your knowledge by addressing the essential elements of the 10 domains that comprise a Common Body of Knowledge (CBK)  more...

Agile Development with Scrum(project) ...scusses the principles and practices that define an agile approach to software development, including: delivering continual value to the customer, flexible and rapid response to change, short time-boxed iterations, and rapid feedback on project state. The course next covers each of Scruma ™s practices and, most importantly, the structure and flow of how a Scrum project is conducted  more...

Motivating Employees to be Their Best ...rds, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community,  more...

How to Manage Generation X Employees Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included. You can get a complete list of other New Manager  more...

Project Management Professional (PMP) Your ability as a project manager to demonstrate best practices in project managementa both on the job and through professional certificationa is becoming the standard to compete in today's fast-paced and highly technical workplace. This course expands upon the basic concepts of project management you discovered in the Project Management Fundamentals course and covers in-depth the essential  more...

Pragmatic Use Case Writing ...rkflow. This course is structured around a problem-driven approach, and students will learn use case techniques and concepts in a "just-in-time" manner, emphasizing the meaning and relevance of each technique and not just its notation. Numerous examples of both system-level and business-level use cases, and a non-trivial case study, let students see how a concept is described in the use case  more...

Advanced IBM AIX Systems Administration This course will teach the commands and methods needed to setup and manage advanced features in an AIX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features. Systems: IBM AIX versions 5. 1, 5. 2, 5. 3 on any supported hardware platform Systems: IBM AIX, running on RS/ 6000 or Power4  more...

Advanced Solaris Systems Administration This course will teach the commands and methods needed to setup and manage advanced features in a Solaris system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features. Systems: Sun Solaris versions 8, 9, 10, running on Intel or x86/ x64 platforms You can get a complete list of other Solaris classes at  more...

Adobe Photoshop CS3- Photo Printing and Color (Macintosh) You are familiar with the Photoshop tools and techniques used to design and create images. Applying the correct image and color correction processes and techniques ensures that you get the desired output while printing images for commercial purposes. In this course, you will learn professional techniques for obtaining consistent, predictable, high quality images in Photoshop. You will learn to  more...

Presentation Techniques for Impact 90% of business presentations are done for a purpose over and above information giving - they are done to make the audience take some specific action. With this in mind, this 2-day course takes a different approach to presentations skills training that focuses upon the actions that the presenter wishes the audience to take after the presentation. You can get a complete list of other Professional  more...

How to Handle Change and Upheaval Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other New Manager Development classes at  more...

Dynamic Decision Making ...approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. Our decisions and choices shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right. This course will present a clear process and user-friendly techniques for making  more...

Dot NET Overview for Managers This course provides an overview of Microsoft's .NET Framework. Microsoft has bet the future on this robust platform, and they have put considerable resources into its architecture and tools. The course is designed for managers and other decision makers who need to understand the principals and concepts behind this technology, without diving into the technical details or writing code. WestLake's  more...

The Art of Successful Coaching Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques  more...

J2EE vs. NET for Managers This course provides an overview of the two leading enterprise frameworks, Sun Microsystems' Java 2 Enterprise Edition (J2EE) and Microsoft's .NET platform. This course is designed for managers who need to understand the relevant principles and concepts behind these frameworks, without being weighed down by an abundance of technical detail or code. Our vendor-neutral approach allows comparison of  more...

Project Management Professional PMP Certification Third Edition Your ability as a project manager to demonstrate best practices in project managementa both on the job and through professional certificationa is becoming the standard to compete in today's fast-paced and highly technical workplace. This course expands upon the basic concepts of project management you discovered in the Project Management Fundamentals course, and offers a job-related approach to  more...

Business Analysis Overview ...ing system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the a as isa situation, interview users to elicit requirements about the a future statea , and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane)  more...

Advanced HP-UX Systems Administration This course will teach the commands and methods needed to setup and manage advanced features in an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features. You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp  more...

HP-UX Systems Administration This course will teach the commands and methods needed to setup and manage an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp  more...

HP-UX SYSTEM ADMINISTRATION( Essential Operations) This course will teach the commands and methods needed to setup and manage an HP-UX system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp  more...

Advanced Unix Systems Administration This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features. You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp  more...

IBM AIX Systems Administration Security Issues This course will teach the commands and methods needed to setup and enforce a security domain on an IBM AIX system. The course will use a problem solving approach in the lab exercises to give systems administrators hands-on reinforcement of these methods. You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp  more...

IBM AIX Systems Administration( Networking Features and Setup) This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features. You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp  more...

IBM AIX Systems Administration (Essential Operations) This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics, for long-term mangement goals. You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp  more...

IBM AIX Systems Administration This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement goals. You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp  more...

Solaris Systems Administration This course will teach the commands and methods needed to setup and manage a Solaris version 8, 9, or 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other Solaris classes at  more...

Solaris 10 Systems Administration This course will teach the commands and methods needed to setup and manage a Solaris 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp  more...

Red Hat Enterprise Linux Systems Administration This course will teach the commands and methods needed to setup and manage a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other linux classes at http://www.wintrac.com/courses/courseslinux1.asp  more...

Red Hat Enterprise Linux Systems Administration Networking and Security Operations This course will teach the commands and methods needed to setup and manage advanced networking, security, and performance management on a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system. You can get a complete list of other linux classes at  more...

Red Hat Enterprise Linux Systems Administration Troubleshooting Techniques and Tools This course will teach the commands and methods needed to perform troubleshooting networking, security, and performance issues on a functioning RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators a methodology of: discovery, analysis, tools, and solution in each area that is covered. You can get a complete list of other linux  more...

Overview of Object-Oriented Technology In this course you will learn the features, advantages, and techniques of using the object-oriented paradigm for software development. Through presentation and discussions you will get an overview of the object-oriented approach as it applies to methodology, analysis and design, coding, and developing distributed applications. You can get a complete list of other Object Oriented Analysis and  more...

Agile Development with Scrum ...scusses the principles and practices that define an agile approach to software development, including: delivering continual value to the customer, flexible and rapid response to change, short time-boxed iterations, and rapid feedback on project state. The course next covers each of Scruma ™s practices and, most importantly, the structure and flow of how a Scrum project is conducted  more...

MS SYSTEMS - ADVANCED TRAINING SAS STRUCTURED QUERY LANGUAGE WORKSHOP This three day workshop uses the 'HANDS ON' approach to teach the participanys the essential concepts of Structured Query Language (SQL) using SAS. You can get a complete list of other sas classes at http://www.wintrac.com/courses/coursessas.asp  more...

MS SYSTEMS TECHNICAL TRAINING SAS FOR PROGRAMMERS WORKSHOP This three day workshop uses the 'HANDS-ON' approach to teach application programmers or users the basics of how to use the SAS programming language You can get a complete list of other sas classes at http://www.wintrac.com/courses/coursessas.asp  more...

MS SYSTEMS TECHNICAL TRAINING SAS PROCESSING WORKSHOP This three day workshop uses the 'HANDS-ON' approach to teach application programmers or users the advanced concepts of the SAS language. You can get a complete list of other sas classes at http://www.wintrac.com/courses/coursessas.asp  more...

MS SYSTEMS TECHNICAL TRAINING INTRODUCTION TO SAS WORKSHOP This three day workshop uses the 'HANDS-ON' approach to teach application programmers or users the basics of how to use the SAS programming language. You can get a complete list of other sas classes at http://www.wintrac.com/courses/coursessas.asp  more...

MS SYSTEMS TECHNICAL TRAINING ADVANCED SAS WORKSHOP This three day workshop uses the 'HANDS-ON' approach to teach application programmers or users the advanced concepts of the SAS language. You can get a complete list of other sas classes at http://www.wintrac.com/courses/coursessas.asp  more...

Open VMS Itanium( I64)- Alpha- VAX SYSTEMS MANAGEMENT This course will teach the commands and methods needed to setup and manage an OpenVMS Itanium, Alpha, or VAX platform system. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics for long-term mangement of an OpenVMS system. You can get a complete list of other Openvms classes at  more...

The Java Message Service ...t there is an emphasis on the more popular point-to-point approach using message queues. The course moves quickly from JMS fundamentals -- connections, sessions, queues, topics, etc. -- to intermediate techniques such as message properties and selectors. By the end of the day, students will understand JMS reliability and be able to make intelligent architectural choices between delivery modes,  more...

Lotus Notes 7 Support This course is designed for help desk personnel responsible for supporting both network based and mobile Notes 7 users. The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same time helping you understand when to escalate problems to  more...

Lotus Notes 8 Support This course is designed for help desk personnel responsible for supporting Notes 8 Standard and Basic configurations users, whether they are connected via the network or modem. The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same  more...