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First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 ...XAM) * Resultancya - This is result oriented practical approach whereby professionals are encouraged and supported to apply the workshop learning to real life situations back at work & come with feedbacks * Flexibility- We are right sized and flexible to adapt to client processes and then suggest improvements within their defined quality framework Note: - " If you have 8 + years  more...

Paralegal's Guide to Administrative Law Research BenefitsAdministrative law research can be complex given the procedures for creating and publishing rules that have the effect of law. This is true for researching federal and state rules. Agencies also adjudicate disputes that arise under the implementation of their rules and issue written decisions which can affect the interpretation of those rules. The Internet is a source for some of this  more...

Using Social Media in Banking ...sks, adoption of social media requires a well thought out approach. This live audio conference provides you with the information needed to fully understand the risks and rewards of social media. While social media use by banks presents certain risks, there also exist significant risks associated with inaction. This audio conference addresses the risks, rewards and strategies for implementing a  more...

Resolving Corporate and Construction Disputes with Collaborative Law BenefitsIn today's economy, all business people are looking for ways to cut costs. One budget item that can be substantially reduced is the expense associated with litigation. Corporations can cut overhead and construction companies can avoid unnecessary project delays by getting disputes resolved quickly and economically outside of the courthouse. Litigation involves more than legal fees; there  more...

Juvenile Onset Bipolar Disorders ...d awareness of this diagnostic category and new skills to approach it with confidence. Learning Objectives: - You will be able to review the psychological dynamics and the behavioral manifestations of juvenile bipolar disorder. - You will be able to discuss the special education needs of this population and associated challenges to academic success. - You will be able to recognize co-morbid  more...

Collaborative Delivery Method Fundamentals ...ollars are looking to more collaborative project delivery approaches to deliver their capital construction projects. This live audio conference will help those responsible for evaluating and selecting the most appropriate project delivery method. This will begin with an understanding of the basic fundamental project delivery approaches with a focus on those that are considered to be  more...

Unrelated Business Income Tax ...agencies has mandated that professionals take a proactive approach into all aspects of this important and very diverse sector. The tax-exempt community is under a microscope. Problems that a few years ago might have gone unnoticed now get picked up and widely broadcast. Recent IRS compliance initiatives in governance, transparency, abusive tax avoidance transactions, executive compensation,  more...

User Requirements and Specification Fundamentals .... This program provides a straightforward, understandable approach for eliciting and documenting good requirements. Benefits include: making efficient use of time by providing a clear focus for your work; avoiding the guaranteed failure of poor requirements; gaining familiarity with the requirements process; reducing volumes of study on requirements management to manageable practices; and  more...

Show Me the Money: Determining Return on Investment for People, Projects and Programs ... The ROI methodology is the most applied and documented approach to addressing this needed accountability. By developing six types of measures, the ROI methodology not only helps you determine the financial return on investment in your programs, but also provides data that will allow you to improve your programs. This live audio conference is designed for accountants, presidents, vice  more...

Extensive Green Roof Design ... appreciation for the importance of adopting a systematic approach to design that includes setting appropriate goals, and selecting materials and assembly types that are most likely to meet your expectations. Learning Objectives: - You will be able to discuss and provide realistic quantification of the benefits of green roof systems. - You will be able to identify green roof materials and  more...

Understanding LEED for Sustainable Building ...ification process? Concerned about whether you need a new approach for your next LEED project? Confused about the requirements for maintaining your existing AP status? This live audio conference provides the answers! By attending you will understand how the project certification and professional accreditation requirements have changed with the release of LEED v3/LEED 2009, as well as upcoming  more...

Considering Medicare's Interest in Future Medical Expenses While Avoiding MSA Overfunding BenefitsThis live audio conference will focus on Medicare compliance in workers' compensation and liability cases in which future medical expenses are likely to be incurred. We will explore the legal obligations of injured persons, insurers, and employers in compliance with the Medicare Secondary Payer Act when settling workers' compensation and liability cases. Explore alternatives to submission  more...

Contractor Guidance on Avoiding OSHA and Other Legal Problems ... to costly 'repeat' citations and unusual new enforcement approaches and interpretations. This live audio conference will focus on three areas: (1) recognizing and responding to OSHA's increasingly complex citation theories; (2) managing OSHA and other government visits under the DOL 'Plan/Prevent/Protect' approach; and (3) discuss practical worksite strategies to improve the safety management  more...

Making Shared Services Work ... to reduce costs while maintaining service quality. These approaches include contracting, privatization, functional consolidations, collaboration, asset sales, and the like. Shared Services, where governments join together in some manner to delivery services to their citizens, is a particularly useful method and the subject of this live audio conference. Learning Objectives: - You will be able  more...

Construction Management At-Risk Fundamentals ...he adversarial nature of the traditional design-bid-build approach has led many to look for ways to create more collaborative approaches. Construction management at-risk is one such collaborative approach that is having more and more successes in the marketplace. Whether you are an owner, an architect/engineer, a contractor, or a trade subcontractor, this live audio conference will help you  more...

Alternative and Controversial Land Use Regulations ...terest, business regulation and blight avoidance, that an approach transcending zoning is required. (Solution) This live audio conference will equip local planners and elected and appointed officials with the necessary tools to understand and manage the federal and state overlays as they affect local zoning and to develop hybrid codes that go beyond traditional zoning to deal with the complex  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

Workers' Compensation Metrics: Assessing and Reporting on the Success of Your Program BenefitsEmployers struggle with finding a way to measure the effectiveness of their occupational health programs and crafting reporting packages that are relevant and action-focused. Often data is difficult to collect, or overwhelmingly detailed. Vendor-supplied reports are generally focused on tactics, not strategy outcomes. This leaves many employers unable to answer some of the most critical  more...

Collateral Valuation in the New Economy ...uture investments require an entirely different valuation approach than is possible under traditional models. Only the architects of these investments understand how to deconstruct them to reveal the key factors in determining value. Collateral valuation today is less a function of appraisal methodologies than it is a legal exercise for structured finance and creditors' rights attorneys. In  more...

Commercial Site Development: A Case Study ...ommercial site development from both a new and renovation approach. It will address issues of site assessment, budget, jurisdictional research and other aspects for development. You will receive a step-by-step guide and checklist for commercial site development for both new and existing projects. This audio conference will assist in establishing a comprehensive approach to anticipate the steps  more...

Behavioral Based Interviewing: The Next Evolution BenefitsBecause your organization can never be greater than the sum of its parts, your success is determined by one key decision: Who gets hired? Yet fewer than 30 percent of hiring managers nationwide have had any real training in applicant interviewing skills (a fact supported by a University of Chicago research study concluding that basing a hiring decision on an interview is only 8 percent  more...

A Paralegal's Guide for Drafting Pleadings BenefitsProviding the knowledge to know what pleadings and legal documents to file, when to file them and how to draft them is very important to the litigation process. You will learn the basic tools for locating documents, developing computer competencies for maximum efficiency and the importance of keeping essential forms. The speaker will discuss brief and memorandum banks as well as provide an  more...

Today's Multigenerational Workforce: Transitioning from Baby Boomers to the Next Generations ...dressing human resource management issues from a holistic approach. Recruiting, developing and retaining a mature, stable workforce must increasingly be thought of as a key part of your strategic planning. Understanding how to work across the generations then becomes key if you are to make these strategies work. This audio conference will teach you how the different generations look at things  more...

Preparing for the International Financial Reporting Standard ...ost companies. Although there is time to take a measured approach, you should keep the proposed timetable in mind as you make your plans. For example, companies subject to the 2014 change date should be prepared to begin capturing IFRS data January 1, 2012, in order to have readily available information to create comparative financial statements. Those companies who might consider earlier  more...

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation ...siderations when providing telephone advice. A case study approach will be used to help providers craft telephone triage systems that improve patient care and decrease the likelihood of being sued. Learning Objectives - You will be able to describe the fundamentals of a telephone triage system. - You will be able to identify the regulatory concerns surrounding telehealth nursing. - You will be  more...

Digital Manufacturing: Improve Productivity, Lower Costs and Compress Delivery Times ...f all sizes to rethink and better integrate their overall approach to product development, from concept to product design to manufacturing engineering and beyond. As a result, many companies are seeking new ways to improve their competitive position through the proper adoption of digital manufacturing and other product development enabling technologies. This teleconference will help you  more...

Principal Diagnosis Selection: Ensure Compliance with Official Coding Guidelines ... principal diagnosis selection, incorporating an holistic approach to principal diagnosis selection This holistic approach includes fundamental knowledge and understanding of key concepts governing principal diagnosis selection, such as medical necessity establishment in emergency room documentation, specific history and physical elements, and nursing documentation. Learn the pitfalls and  more...

Reporting and Disclosure Requirements Under the American Recovery and Reinvestment Act of 2009 ...the first two reporting periods, how prime recipients can approach and address sub-recipient and contract monitoring, and annual audits and ARRA's impact on audit approach and execution This teleconference is critical for those who receive or distribute ARRA funds and are thereby responsible for their use and associated program performance. This teleconference is designed for municipal  more...

Landlord and Tenant Law: Commercial Tenant Bankruptcy Considerations ...t their exposure. Specifically, you'll get a step-by-step approach of the bankruptcy process as it impacts commercial leases, including the termination of leases; the assumption, assignment and rejection of such leases in bankruptcy; and enforcing contractually bargained for rights under such leases. This teleconference is designed for attorneys, presidents, vice presidents, real estate  more...

Planning and Zoning Techniques for Open Space Preservation ...develop the plan. - You will be able to define regulatory approach vs. incentives and purchase of rights. - You will be able to identify multiple values and uses of open space. - You will be able to review open space and buffering requirements. Presidents, vice presidents, project managers, engineers, architects, developers, planners, principals, real estate professionals, city officials,  more...

Common Principles for Successful Design-Build Projects ...ar situation and project, how to structure a design-build approach to maximize the probability of a successful project in either the private or the public sector and how to select an appropriate contract format. Learning Objectives - You will be able to explain potential risks in design-build. - You will be able to review and apply design-build in the public sector. - You will be able to  more...

Lease vs. Buy: Choosing the Best Option ...ent lease financings and by purchasing. The speakers will approach the issues from several perspectives, including legal, accounting and tax concerns, as well as practical issues. As our speakers have more than 60 years of combined experience in equipment finance, they will be able to present material based not only on their academic qualifications, but on their experience with all types of  more...

Using and Challenging Statistical Evidence: An Essential Training for Litigators ...ou will have an opportunity to hear (in a nonmathematical approach) from a seasoned litigator and an experienced statistician. Real vignettes will be presented from actual case experience to better understand how statistical evidence is used in a variety of cases: class actions, antitrust, environmental law, product liability, construction law and employment discrimination. This teleconference  more...

EPA's Rules on Compensatory Mitigation for Impact on Wetlands, Streams and Other Waters ...Engineers adopted new rules that dramatically changed its approach to mitigation under Section 404 of the Clean Water Act, which regulates fill in wetlands and other waters of the United States. The new rules adopt a mitigation hierarchy that moves away from the prior preference for on-site, in-kind mitigation in favor of mitigation banks and watershed-based mitigation programs. The rules also  more...

Medical Necessity - The Collaborative Partnership Approach ... physician and hospital. Failing to promote a synergistic approach to medical necessity from the hospital and physician perspective will undoubtedly lead to increased financial exposure significantly impacting hospital financial health and operations, as well as the physician's ability to maintain a financially viable business of the practice of medicine. Medical records directors, coding and  more...

Commercial Foreclosure Due Diligence Checklist: What to Do Before, During and After Foreclosure BenefitsWhen a commercial mortgage loan becomes troubled, even before it goes into default, the parties must quickly confront a number of issues. For the lender, it is imperative that it conduct a due diligence review of its file, the loan and the collateral as soon as possible. Should the default not be cured or the parties not be able to restructure the loan, the lender faces the options of  more...

Rewards Transformation: A Unique Approach to Total Rewards Strategy and Design in the Current Economy ...to demonstrate ROI. This teleconference presents a unique approach to total rewards strategy, design and cost management called rewards transformation. Rewards transformation focuses rewards investment on employees in critical workforce segments who can contribute the most business value in return. Key components of the rewards transformation approach are 1) critical workforce segments, 2)  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures ...s, you miss the opportunity of using a blended and robust approach. Providing cost effective quality product means you understand the importance of a strong process for minimizing nonvalue added activity, refining process capability and reliability, and designing quality at the source. This is a case study of how an organization was able to use this blended approach to solve quality problems in  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach BenefitsTraditional safety committees involve a small number of employees and are often managed by the individual responsible for the facility safety and health system. The problem is that the success of the committee, and thus the system success, is predicated by the authority given to the committee and its leadership which in most cases is low to nonexistent. The bottom line is that employee  more...

Case Study: What Makes Dixon Schwabl One of the "Best Small Companies to Work for in America" ...reedom and respect for employees, inspiring an innovative approach to everyday workplace practices. No matter the size, geography or industry - any company can be a great place to work. Ms. Dixon will share how she implemented a strategic leadership and talent management initiative, expanded her headquarters in Rochester, New York, and grew her advertising business in one of the most  more...

White-Collar Defense Strategies and Developments ...rent from the defense of other criminal cases. It must be approached uniquely from the time an attorney first learns of a client's target status in an investigation through trial. Failure to understand these differences and nuances can be fatal. This teleconference will examine some of these most important distinctions, and discuss the proper approach and execution of white-collar defense  more...

Tools for Persuasive Legal Writing BenefitsThis teleconference will look at some key legal writing concepts through an understandable and strategic lens. The ability to effectively and persuasively communicate remains the dominant skill needed for a successful legal practice. No one is born a perfect writer - as anyone who teaches writing will happily assure you. Rather, legal writing is always a learning process. For that reason,  more...

Practical Transportation Design and Solutions: Concepts and Implementation ...ements continues to diminish. Typical planning and design approaches may prioritize projects at the planning and programming stage in order to best address system needs; however, project designs are then developed with the intent to deliver the best or optimum project. While some general financial bounds may be used, this design approach can often result in an over-designed roadway. In order to  more...

When HOA's and the IRS Compete for Lien Property: Lien Priorities, Perfections and Foreclosure Rights BenefitsIn lien law, timing is everything - or is it? If an HOA's statutory lien is perfected by recording its CC R's, then an HOA lien should have priority over a subsequently recorded IRS income tax lien; but does it? When the IRS records an income tax lien, lien priority determinations under state law may be complicated by governed federal laws. This teleconference will discuss HOA lien  more...

Determining the Best Service Delivery Options for Public Works and Utility Projects: In-House or Contract? ...hboring government or a private contractor, or a combined approach with some tasks performed in-house and others by a contractor. The teleconference will present a practical, nuts-and-bolts approach with examples to help you determine how public works services should be structured and delivered to gain the greatest financial and operational benefits for your community. Learning Objectives -  more...

Maintain and Gain Downtown Businesses in a Tough Economy: Key Retention and Recruitment Concepts ... or downtown to have a balanced 'maintaining and gaining' approach to economic growth. This teleconference will illuminate a number strategies and tactics to consider as you pursue this goal. Learning Objectives - You will be able to define reasons why businesses succeed and fail. - You will be able to identify when a business is struggling before it's too late to help them. - You will be able  more...

ConsensusDOCS Contract Fundamentals ...ing Objectives - You will be able to describe the overall approach taken by the ConsensusDOCS. - You will be able to recognize the ConsensusDOCS families of available contract documents, including the new contract forms for integrated project delivery. - You will be able to discuss how the ConsensusDOCS deal with fundamental contracting and risk issues and how the ConsensusDOCS approach to  more...

Managing Benefit Options for Part-Time Employees ...his teleconference will explore the myriad of options and approaches available to employers while sharing typical solutions by industry. The presentation will include benchmark data, case studies and practical solutions to the administrative challenges of providing benefits to a variable workforce. An improperly structured approach can be more costly than the employer intended or may not be  more...

A Comprehensive Approach to Building Excellent ADA Facilities within the Public Right-of-Way ...time without costly mistakes or retrofits. This practical approach coordinates the survey, design, inspection and construction of ADA facilities and provides examples of successful designs and final construction. This comprehensive approach has paid dividends in both the construction and design phases within the private and public sectors and has served as a common sense model for many  more...

Purchasing Contract Administration ...best practices from Fortune 500 companies, tips on how to approach difficult purchasing transactions and insights into the practical problems of taking a deal from start to finish. This teleconference tells it how it is, as well as how it should be, for new procurement professionals and contract administrators. This teleconference will provide you with an understanding of current issues, future  more...

Healthcare Self-Disclosure Update ...nd Recovery Act? - How does the position of CMS alter the approach of a health care provider undertaking voluntary disclosure? - How does the OIG's revised Self-Disclosure Protocol alter the approach of a health care provider undertaking voluntary disclosure? - If a health care provider reaches settlement with the Department of Justice, what impact will that settlement have on the provider's  more...

Best Practices in Budget Development and Analysis ...d municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive framework for preparing the budget to meet the realities of  more...

Online Construction Bidding Fundamentals ... functions of bid solicitation, the traditional fax based approach and what new internet based tools are now available on the market. To provide some insight into the products available, we will look at four current software products, what they do and don't do and ask the question: Are they right for my business? Learning Objectives: - You will be able to discuss basic functions of bid  more...

Decentralized Wastewater Solutions ...the cookie-cutter-maximize-the-number-of-lots development approach is being driven by the cost of land. Because the availability of public sewers is a major contributor to this development cost, alternative solutions for wastewater management are critical to the design of environmentally attractive open space developments. Decentralized, on-site wastewater management provides an alternative  more...

Increasing the Effectiveness and Efficiency of Manufacturing Logistics ...cks to be full, and there is plenty of evidence that this approach is counterproductive for the company as a whole. n nInstead, manufacturing logisticians should view themselves as the pit crew supporting the production "race car drivers" and dedicate themselves to making sure that they always have the materials they need, in the right quantities, where they need it and presented in an  more...

Supplemental Wage Payments: Common Withholding Guidelines ... severance payments and sick leave, and explain the three approaches used for to determining the applicable withholding rate. Additionally, we will provide insight into the latest IRS regulations on the withholding of supplemental wage payments and have a practical discussion on the withholding issues surrounding less common supplemental wage payment matters, such as commissions paid at fixed  more...

Demand-Side Water Conservation Initiatives nMany water utilities are having to prepare conservation, drought preparedness and diverse water supply plans to meet existing and future water demands. Internal and external factors are causing water shortages, rate impacts, conflicts among neighboring water users, and both real and perceived unreliable water supplies. These circumstances are impacting businesses, homeowners, and the health and  more...

7 Questions to Ask When Establishing Cause for Disciplining and Terminating Employees ...nderstanding and implementing a simple, yet comprehensive approach to investigating and documenting potential disciplinary and termination actions. You will learn seven questions to establish cause for discipline or termination, as well as why proper investigation and documentation minimizes potential for the filing of discrimination claims, decreases settlement value of discrimination claims  more...

Utilizing Congestion Pricing to Reduce Traffic Congestion and Generate Infrastructure Revenue ...ighway Administration to help them move forward with this approach. This teleconference is critical for state and local public officials and professionals seeking solutions to growing congestion and infrastructure funding problems. n nLearning Objectives n- You will be able to summarize congestion pricing. n- You will be able to compare types of congestion pricing and examples. n- You will be  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

On-Site Power Generation: Challenges, Opportunities and New Developments ...ional NSPS requirements are being implemented in a tiered approach over the next few years. You will learn how to navigate these complex requirements and in some cases how to avoid them through project planning. n nThe U.S. Department of Energy has been charged with orchestrating the wholesale modernization of our nation's electrical grid -while it is running full-tilt. You will learn about  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace ...o many times sales professionals employ a bottom-up sales approach versus the top-down approach that has proven to be more effective. Even the best sales skills, or sales approach, even the quid pro quo approach, is not effective if applied to the wrong people. As economic conditions become more challenging, salespeople have to improve their approach and really focus on the value they can offer  more...

Multiplaintiff Settlement Negotiations nMultiplaintiff, class and collective actions continue to increase. More and more employers are facing wage and hour cases and collective actions under the FLSA. Plaintiffs' counsel increasingly are relying on the benefits of Rule 23 certification to bring their wage and hour claims under applicable state wage and hour laws, bypassing the more restrictive FLSA collective action "opt-in" process.  more...

Auditory Processing Disorders: An Effective AUD/SLP Collaborative Approach To Evaluation And Treatment ...e will provide practical information about APD management approaches to include direct treatment, compensatory procedures and environmental modifications which can produce positive changes for children diagnosed with auditory processing disorders. n nLearning Objectives: n- Attendees will be able to define auditory processing disorders. n- Attendees will be able to describe an effective  more...

Reduce Downtime and Enable Lean With Total Productive Maintenance nEquipment breakdowns create chaos and reduce effective capacity in most companies. They are often a significant roadblock to lean manufacturing. Total productive maintenance is the proven approach for minimizing surprise breakdowns and increasing the utilization of plant and equipment. It is a major component of lean manufacturing and the Toyota Production System. n nThis teleconference will  more...

Estate and Gift Tax Audits ...ill also be a discussion of how you can expect the IRS to approach and conduct the audit. The final section of the teleconference will be devoted to how you should handle the defense of the return that is selected for audit. This will include some examples of actual audit case results and a discussion of the appropriate actions to be taken by the one responsible for the defense. This  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...