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Appropriate Actions Training Seminars and Classes
From 123-CBT Computer Based Training
Improving Your Emotional Intelligence Skills Self-Awareness Self-Management on-line e-learning cbt (computer based)cd rom ...ll learn how to build your emotional intelligence through appropriate actions and techniques for managing your emotions. You'll focus on the competency areas of self-awareness and self-management. You'll learn how to identify and regulate your own emotions through self-awareness techniques, including understanding the value of emotional self-awareness and recognizing typical behavioral and  more...
Create Work Breakdown Structure on-line e-learning cbt (computer based)cd rom ...nt detail. Projects can quickly get out of control if the appropriate actions aren't taken initially. A project's work breakdown structure (WBS) provides the foundation for defining work as it relates to the project objectives and establishes the structure for managing the work to completion. This course will highlight the importance of the WBS and how it relates to the overall success of a  more...
Workplace Security Awareness on-line e-learning cbt (computer based)cd rom ... orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against various types of terrorist acts. The content in this  more...
Sales Management Motivating Sales Teams to Win on-line e-learning cbt (computer based)cd rom ... high motivation levels. Apply the appropriate actions to ensure that sales team members have high motivation levels. Identify the functions of a sales compensation plan. Identify the four benefits of having an effective sales compensation plan. Simulation Overview: In this  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom ... strategic plan. Recognize the appropriate actions to implement the plan. Identify the guidelines to execute the plan. Recognize the benefits effective monitoring provides. Audience Managers and team leaders that are responsible developing a strategic business plan. Deployment Options e-Learning  more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention on-line e-learning cbt (computer based)cd rom ... actions that reduce the amount of rollback. Select the appropriate actions that increase the probability of successful completion when executing a large transaction. Adjust the configuration of your rollback segments to resolve the snapshot too old error. Unit 4: Monitoring and Detecting Lock Contention Duration: 1 Hour(s) Identify locking attributes. Label the list of  more...
Negotiating The Negotiation Process on-line e-learning cbt (computer based)cd rom Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation, as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition, this program discusses the different  more...
From Serebra Learning Corporation
Call Center Communication Skills on-line e-learning cbt (computer based) Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,  more...
Key Stages in Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping  more...
Communicating a Shared Vision on-line e-learning cbt (computer based) If you can dream it, you can do it. Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and  more...
Communicating with Power and Confidence on-line e-learning cbt (computer based) Do you want to be an effective and powerful communicator? Do you want to take charge, welcome responsibility and view challenge as an opportunity? In today's workplace, when administrative support professionals talk, supervisors listen. They have been empowered and given many managerial responsibilities. They can now work alongside rather than as subordinates to their managers. They no longer only  more...
Rightful Termination on-line e-learning cbt (computer based) One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the  more...
Harassment in the Workplace on-line e-learning cbt (computer based) Harassment in the workplace is not confined to sexual harassment. Harassment can be based on all protected characteristics, including race, color, national origin, religion, age, and disability. Depending on state law and other circumstances, additional characteristics such as sexual orientation and marital status may also be protected. An effective harassment prevention training program must  more...
Workplace Security Awareness on-line e-learning cbt (computer based) ... orientation of basic workplace security fundamentals and appropriate actions for workers to take in the event of potential threat situations that may be encountered in the workplace, including encountering trespassers, receiving phone threats, dealing with workplace violence incidents, evacuating during an emergency, and protecting against various types of terrorist acts. The content in this  more...
Defensive Driving Techniques on-line e-learning cbt (computer based) This one-hour course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to comply with the intent of the applicable regulatory requirements. specify concerns to be addressed before and while driving use safe driving techniques to avoid collisions drive safely in various weather  more...
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