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Appropriately Training Seminars and Classes

From Meirc Training and Consulting

Excellence in Customer Service

Address the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers. Deliver better, faster service and increase customer satisfaction. Recognize the signals of customer irritation and how to respond appropriately more...

Public Relations and Media Skills

Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness more...

Public Relations and Media Skills ' This program is designed for Public relations officers and other key personnel in the organization whose work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and more...

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Upstream Oil & Gas Accounting & Contracts

... in reference to the impairment of unproved properties * Appropriately address Disposition of capitalized costs from the surrender or abandonment of property * Distinguish between 3D and 4D Seismic * Explain, with examples, Overriding Royalty Interests (ORI) * Distinguish between Mineral Rights, Mineral Interests and Fee Interests * Discuss, with examples, the benefits and drawbacks of more...

Communication Dynamics and Networking in Organisation

...sing PowerPoint Templates - Using sound and animation, appropriately - Adding automatic run - Timing the presentation for automatic run - Enhancing presentations with a Dima ™ effect. - Choosing the appropriate a Dim effecta ™ 2. Team Dynamics - Distinguishing groups from aggregations - Group solidarity - Group cohesion; - Team or group: A distinction more...

Personnel and Occupational Testing

...- Exhibit their ability to use test administration guide, appropriately - Effect percentile classification of test and test scores - Indicate the measures that need to be taken in advance to ensure the effective administration of the test - Demonstrate their ability to score different types and level of test - Verbalise their interpretation of a variety of tests - Exhibit their ability to more...

Organisational Design Structuring and Restructuring Organisations

...ip - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the approaches to organisational design - Match the organisational design approach with the level of development of the organization. - Identify horizontal relationships in organisational design - Show the vertical more...

Communication Information Gathering Analysis and Report Writing

...tives and superlatives, effectively, demonstrating how to appropriately use them in written and spoken contexts. - Analyse sentences, picking out main and subordinate clauses - Construct sentences, incorporating noun clauses - Demonstrate their ability to construct sentences incorporating noun clauses - Analyse sentences, demonstrating their knowledge of the difference between more...

MSc Human Resource Training and Development Management

From QLogy Management Services Pvt. Ltd

CobiT Essentials

COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. COBIT enables clear policy development and good practice for IT control throughout organizations. COBIT emphasizes regulatory compliance, helps organizations to increase the value attained from IT, enables alignment and simplifies more...

From Lorman Education Services

Accounting for Estates and Trusts

...ral estate tax returns - Assist in structuring plans that appropriately cover the probable tax burden - save your clients money whenever possible - Minimize headaches by learning how to resolve trust distribution problems This seminar is designed for accountants, CPAs, attorneys, controllers, CFOs, presidents, vice presidents, trust officers, financial and estate planners, insurance more...

Training for Supervisors: How to Limit Liability for Employment Issues

...ions for ensuring your supervisors are better equipped to appropriately manage your workforce. You'll learn to minimize your company's risk while your supervisors act proactively and legally to ensure your operational needs are met. Register today! Benefits for You - Effective, down-to-earth strategies to avoid costly HR mistakes - Hiring do's and don'ts you need to follow now to avoid more...

Remedies to the Top Mistakes Committed by IEP and Section 504 Teams

Best Practices for IEP Teams - Anticipate problems and think on your feet tackle IEP challenges easily. Attend this enlightening seminar and stay abreast of the latest issues relating to identifying children with disabilities under Section 504. Our seasoned professionals will provide advice on how to best communicate with parents of students with special needs. You ll get an inside look at how more...

Risk Transfer Provisions: The Hidden Traps in Construction Agreements

5 Risk Transfer Issues in Contracting - Tucked away in today s construction agreements is a number of risk shifting provisions. All too often, one or more parties in a construction project do not appreciate the significance of these provisions. These provisions can effectively transfer millions of dollars of risk, and the party accepting that risk must properly understand the implications of these more...

From Contacts Plus

Dynamite Sales Presentations Dynamite Sales Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and more...

Presentation Survival School Public Speaking ... Communication skills. How to edit your conversation. Appropriately sharing yourself with others. Trust. Positive self-talk. Making the most of meetings. Body language. Sticky situations. Advantages of oral presentations. Planning your presentation with PAFEO. Overcoming nervousness. The STARR pattern. Start writing! How to limit your information. Creating an audience profile. more...

Business Etiquette ... hands and using eye contact to remembering names. Dress appropriately for every business occasion. Feel more confident of your business communication in every situation. Use your business cards wisely. Perfect your handshake. Gain that extra edge that establishes trust and credibility. Program Contents: How business etiquette is crucial to your career. How to make a good first more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. more...

From H2 Training & Consultancy Ltd

Counselling Skills

Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues more...

From Resourceful Change

Licensed NLP Coach training

LICENSED NLP COACHa (2- Day Intensive) An advanced Coaching seminar designed to provide essential training for NLP Practitioners to maximize effectiveness as a Coach. Take this 2 day training now to become qualified as a Licensed NLP Coacha through the Society of Neuro-Linguistic Programming (SNLP). Course Focus: * Coaching approaches, strategies and techniques. * Achieving the more...

From Leadership Management Institute

Time Transformation Workshop

...erwhelmed. Being able to allocate time and set priorities appropriately are critical skills for achieving your goals. Taking control of your schedule and understanding the value of your time enables you to increase personal productivity and enhance your quality of life. LMIa ™s unique process capitalizes on proven strategies and techniques to set priorities and manage the daily pressures more...

From Key Consulting

Project Management Skills for Success The course is structured into three modules : Project Management Concepts and Project Initiation (1 day) Project Planning and Scheduling (2 days) Project Execution and Control (2 days) Who should take this course? This course is for existing project managers who are interested in learning more about formal project management techniques, and anyone who is interesting in becoming a more...

From Spectrum Training Services

Emotional Intelligence

...lligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and more...

From Evans Analytics

Applied Marketing Statistics Introduction Course 1) Two day course which comprises Introduction to statistics/ covering basics of SPSS (in GUI) - please refer to syllabus 2) Capped at 15 attendees - 1 instructor/ 1 TA 3) Handouts to be given for each statistical procedure covered which will include how to do in SPSS, interpretation of test(s), write up 4) Practice dataset(s) 5) Pre & Post-tests administered to more...

From Cosensa Learning & Development Ltd

Outbound Telephone Sales ...ques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results to be achieved through the use of correct structures and control techniques. Contents: By the end of this course each delegate will be able to: more...

From NobleProg - IT training courses

MongoDB for Developers

This course covers everything a database administrator needs to know to successfully deploy and maintain MongoDB databases and shard clusters. In addition, course topics will include diagnosing performance issues, importing and exporting data, and establishing the proper backup and restore routines. We'll present ideal hardware configurations and discuss common pitfalls for new deployments. The more...

MongoDB for Administrators

This course covers everything a database administrator needs to know to successfully deploy and maintain MongoDB databases. Diagnosing performance issues, importing and exporting data, and establishing the proper backup and restore routines, overview of the MongoDB CRUD API, the command shell, and the drivers. are also covered. The audience of this course include people who want to: more...

From Nursing Unlimited Incorporated

American Heart Association PALS Instructor Class ...skills necessary to effectively teach others to intervene appropriately in emergency pediatric resuscitation. Successful resuscitations are the result, not only of medical expertise and mastery of resuscitation skills, but also of effective communication and teamwork. The PALS Instructor Course gives instructor candidates an opportunity to practice teaching the dynamics of responding to a code more...

From Success Corporation

Managing Self in Conflict Situation- 2 Days Disagreements happen every day. It is an inevitable part of life, work and relationships. When disagreements build, conflict occurs. Avoiding a disagreement however does not make it go away. We need to respond appropriately and make decisions about what we are going to do about it. To manage conflict, we need to understand the way we currently act and then learn alternative ways of dealing with more...

From Last Minute Training

Getting Results through Proper Assertiveness This course will guide you as you move to a proactive, responsible, professional way of interacting with others. You'll learn methods to help you identify an appropriately assertive style and strategies to prepare you use that style. more...

Microsoft Word 2003 Intermediate Available in French and English Customize page setup. Appropriately manage text using tables and columns. Standardize documents using styles, templates and performing mail merge. more...

Adobe Acrobat 90 Professional New 3-Day Learn the essentials of creating PDF files for a variety of applications; Focus on recognizing the final destination of your PDF file to manage settings appropriately for output. Acrobat Distiller settings, creating PDF files from other applications... more...

From Treeline Training, Inc.

Meeting Management When you walk into a typical meeting at your organization, what do you expect? The company party line with no real information, or an honest exchange of ideas a with a plan? In this program you will learn how to successfully prepare for meetings, identify clear and concise objectives and create a system to hold members responsible for tasks and mediate conflicts as needed. Learn how to make more...

From FormaServe Systems Ltd

Security on the IBM i

Are you responsible for implementing and managing i5 security? Not sure what all the new functions are and how to utilise them? Then this class is for you! Through lecture, labs and a case study, learn how to administer security on the IBM System i server. Gain the skills necessary to ensure security and auditing functions are implemented appropriately for your environment. The latest more...

From The Office Training Company

Communicating With Confidence

Do you - Ask powerful questions that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding more...

From The College of Call Center Excellence

Call Center Social Media Certification

...e and measure social media in a call center. Learn how to appropriately align your social media efforts with your business objectives. This course was developed by pioneers in the call center industry (Catherine Gilmore and J. R Hardenburgh) who took lessons that were learned in social media marketing and turn them into best practices that you can use in a call center environment. "We more...

From Greater Dallas LifeSkills & Anger Management Group

Collin County LifeSkills & Anger Management Group

...st you your relationship. Most people can use their anger appropriately in some situations, and yet can be ineffectual or harmful in other situations. Participants will gain a new perspective on anger, how to keep control when their anger flares up, and how to better manage responses to provoking situations. Individuals taking the anger management courses will discover ways to: more...

Duval County LifeSkills & Anger Management Group

Greater Atlanta LifeSkills & Anger Management Group

Fulton County LifeSkills & Anger Management Group

Orlando Lifeskills & Anger Management Group

From Ethan Hathaway

Accounting for Derivatives

... derivatives, it's becoming harder to keep up with how to appropriately account for derivative products. This 2-day course teaches you how to account for derivative instruments as set out in IAS39 and amended in FAS 133. Staying up-to-date The course will focus on the changing accounting standards for derivatives. The IFRS changes have resulted in a different approach to accounting for more...

From Cornwall Partnership NHS Foundation Trust

Eldercare - Physical Interventions

Description: This is an assessed 3 day course aimed at the restraint of an older person. Delegates are assessed on both theory/ knowledge and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive more...

From Dever Solutions Limited

Organisational Context The Organisational Context a A clear path to a genuine understanding of the business environment for technical and professional peoplea Focussed, Practical and Highly Relevant Three Day Course This course tackles the key business issues which todaya ™s professional has to confront, within an increasingly competitive commercial environment. It will provide thorough instruction more...

From Welsh Association of Anger Management

Conflict ResolutionDealing with Anger in the Workplace This course has been designed to prepare those people who come into contact with hostile and difficult behaviour as part of their everyday or working lives, on how to deal with it appropriately. We will show you effective strategies that will help you defuse a hostile confrontation and equip you with the skills needed in order to de-escalate the situation safely. more...

From Focus on Training

ISEB Foundation - Software Testing

This course will enable delegates to: - Manage, plan and prepare rigorous, formal, visible and repeatable tests - Apply different testing approaches (black box, white box, static and dynamic) to all stages of software development - Prepare test plans, strategy, specifications, procedures and controls to provide a structured approach to testing - Identify what is involved in acceptance testing, more...

From The Training Experts Ltd

Bullying Harassment ...ent it and how to recognise, investigate and deal with it appropriately. Target Group This course is aimed at managers and senior staff within any organisation who wish to develop their understanding of this issue. Objectives By the end of this course delegates will be able to; Understand the main elements and implications of bullying & harassment; Understand the roles and more...

First Aid at Work This HSE approved three day course enables delegates to become qualified First Aiders in the workplace in accordance with the Health and Safety at Work Act 1974. This course can be tailored to suit any audience or type of business and can be run on non-consecutive days if required. Target Group This course is designed for any personnel who wish to hold a current First Aid at Work (FAW) more...

From AJ Novick Group

Anger Management Classes

...ger Management Classes? * Learn how to recognize and appropriately respond to normal angry feelings * Learn how to improve judgment and impulse control as well as manage stress and anger more effectively * Experience less conflict with teachers, parents, family members, co-workers and corporate management * Increase your capacity to create positive outcomes in your more...

From New Skilz Corporate Training (Shanghai)

Crucial Negotiation Skills Training ... holding your position - Conceding to requests & demands appropriately - Coming to an agreement and making compromises - Closing a negotiation professionally - Western negotiation process - China negotiation strategies Crucial Negotiation Skills Topics Bargaining Shopkeepers Balancing an Argument Negotiating contracts Cultural Considerations Persuasion more...

From Emergency Medical Care Training Service Limited

12-Hour Paediatric First-Aid ... as correct accident reporting a Recognising and acting appropriately to the following: shock, anaphylactic shock, electric shock, bleeding, burns, scalds, fractures, head, neck and back injuries. a Recognising and acting appropriately to the following: Poisoning, foreign bodies (ears, eyes and nose), eye injuries, bites, stings, and the effects of heat and cold. a Recognising and acting more...

From Navigator Project Finance

VBA for cashflow models

...endly and transparent analysis. However if it is not used appropriately it can cause more problems than it solves. Do you need VBA macros in your financial models? This course gives you the skills and confidence to write your own code and expand your analytical skill set beyond the standard Excel functionality. It is targeted at analysts who need to build complex but efficient financial more...

From Learningminds!

Train the Trainer This course will equip new or inexperienced trainers with powerful tools and techniques essential to the delivery of high quality training events. It will also provide more experienced trainers with the opportunity to reflect on their practice and enhance their skills. Learning Points * Effectively meet the learning needs of participants through excellence in program design * Deliver high more...

From Case Western Reserve University - Executive Education

Mastering Cross-Cultural Communication Nov 30, 2011 ... behavior within a cultural context and learn to interact appropriately for positive impact. This seminar will use discussions, exercises, case studies, videos, simulations and group examples to help participants explore a conceptual framework for understanding their own culture, behavior and communications styles, as well as how those affect relationships with others of different more...

Communication Strategies for Women in Leadership Nov 9, 2011 There is tremendous complexity of communication across genders. When it comes to the high-stakes games of senior management, women's communication strategies must be both sophisticated and flexible. This practical and incisive course, based on research and the experiences of working women, describes the fundamental differences in the ways women and men think. It also explores how these differences more...

From Trainyoucan CC

Customer Driven Organisation Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R2250. 00 facilitator hire for external venue with maximum 15 delegates. Entry Requirement: -Learners required being on a basic NQF level1, Numeric and Literacy level -Minimum experience of 14 days in more...

From Fire Safety Trainer

Fire Awareness The Fire Safety Trainer - Fire Awareness Course is designed for both management and staff to encourage them to recognise and react appropriately when a fire is discovered or a fire alarm sounds. The course can be structured to include the practical use of extinguishers. Practical fire extinguisher training would be deemed necessary if employees are expected to correctly select, operate more...

From Zeus Project Management Training

Project Management PMPPreparatory Course

... Work with schedule delays and modify the project plan appropriately to minimize their impact. Better estimate your project costs and durations. Implement project quality systems. Identify, prioritize, and manage, project risks. Select appropriate contract types for procurements. Manage the project procurement process. Plan your project communications to keep more...

From Segullah and Company Limited

Managing and Leading Change ...ediate and often long-term impact on performance when not appropriately managed. Failure to recognise and take appropriate action at each stage of the change is costly both in terms of revenue and staff morale. This course helps participants understand the effects of change, the likely reaction and impact on the people and the business. It defines practical ways to lead and manage people more...

From Effective Outsource Networks

Professional Image for the Workplace 20 Nov 2012 9am to 1230pm ...my wardrobe. Now I am able to dress up and present myself appropriately in front of my client and colleagues." - Ms Pek Jia Yu Debbie, Admin Specialist, Kellogg Brown & Root Asia Pacific Pte Ltd "I now have a better idea of how people look at you depending on the way you dress. It enhances my knowledge of personal grooming, and I hope that I will be able to impress others through the way I more...

Professional Image for the Workplace 23 Aug 2012 9am-1230pm ...my wardrobe. Now I am able to dress up and present myself appropriately in front of my client and colleagues." - Ms Pek Jia Yu Debbie, Admin Specialist, Kellogg Brown & Root Asia Pacific Pte Ltd "I now have a better idea of how people look at you depending on the way you dress. It enhances my knowledge of personal grooming, and I hope that I will be able to impress others through the way I more...

From BizTech

Mastering Confidence Influence Assertiveness Skills Overview: There you go, you've just said yes to something you know you should have said no to. How did it happen this time? How did they get that one past you, again? Wea ™ve all been there. Wea ™ve all kicked ourselves after the fact. But some people seem to just get it right! They can say a 'noa appropriately, they can influence others to their way of thinking and, to top it all, more...

From The Koenig Group

Business writing for non-native English speakers ... standards in style, how to use special terms and numbers appropriately, how to abbreviate properly and how to choose the right format for a variety of situations. Find out how to make the most of your PCa ™s or word processora ™s automated featuresa what they can and cana ™t do for you. Plus, wea ™ll teach you proven techniques for catching the most troublesome usage more...

From NTUC LearningHub

Advanced Service English English is globally accepted as the a language of choicea ™. As a result of globalization and the entry of multinational players in the Service Sector in India, English has now become a a must knowa ™ language in India as well. This program equips participants with the skills and attitude to use English appropriately. Participants will learn to confidently interact with customers in more...

From Hallmark Events - Corporate Seminars and Workshops

Effective Business Communication Skills Communication is a process of transferring information from one entity to another. Roots of self confidence are projected through the way we communicate. This 2-days workshop aims at aiding individuals with effective techniques to communicate appropriately in order to reach work goals. The focus is on how to make communication effective based on the target audience. more...

From Yatch Infotech

Fire Safety course in India through correspondenceUGCDECNAAC Approved ...helps the candidates so that their placements can be done appropriately after completion of the course with Practical Training exposure. About University Approvals & Course Structure? One year Diploma programme in Fire & Safety Management is started by MANONMANIAM SUNDARANAR UNIVERSITY and is a recognized University of University Grants Commission(UGC),Distance Education Council (DEC), New more...

From Hrd200 Consulting Group, Llc

Time Management At the end of this workshop, participants should be able to: a Plan and prioritize each daya ™s activities in a more efficient, productive manner a Overcome procrastination quickly and easily a Handle crises effectively and quickly a Organize your workspace and workflow to make better use of time a Delegate more efficiently a Use rituals to make your life run smoother a more...

From Vantage Corporate Education

Managing Change Managing Change The Business Challenge In todaya ™s intense, global, never-sleep, technologically-driven economy, change happens a and it happens fast. If organizations dona ™t actively manage the implementation of change, their businessa ™ ability to thrive is compromised. This can lead to: * Frustrated employees who resist change * Confusion around more...

From The Lett Group

Boardroom Polish

... Small talk and other conversation skills Dressing appropriately Toasting Guests of honor Giving a toast What to say Responding to a toast When to make the toast Seating charts Seating the Guest(s) of honor Hosting a client at a lunch or dinner Extending the invitation Making the arrangements at the restaurant Meeting them at the restaurant more...

From Dynamis Insight

Confrontation Management Essentials

...trategies while enabling the learner to defend themselves appropriately if required to do so. Some of the topics covred in the lecture/discussion part of the course are: - Understanding the Nature of Confrontation. - Predicting dangerous situations in order to avoid them. - Communication Strategies for De-fusing aggression. - Reading and Using body language. - Fear Management and more...

From Victor Martinez Reyes

Winning Negotiations

...cesses, will also provide the necessary skills to respond appropriately to specific situations and will let you see behind your experience to new ways of defining goals, strategies and tactics. It will improve your performance and also protect you. Who should take the training? Every person in-charge of dealing with other people for getting things done should learn how to negotiate more...

From Corporate Education Group

Leading Managing Successful Teams

The art of team leadership involves nurturing individual and group potential, building team dynamics that maximize synergy and creativity, developing team relationships that lead to commitment and dedication, and appropriately empowering people to make the right decisions for the team and the organization. more...

Designing the Data Tier for Microsoft SQL Server 2005

...abase system, how to capture them, and how to manage them appropriately. Sections Exception Types and Their Purposes � Detecting Exceptions � Managing Exceptions � After completing this session, students will be able to: Describe the various types of exceptions that can be detected in a SQL Server 2005 system and how they affect applications and users. � Design strategies to more...

From The Lett Group

Boardroom Polish

...ion Small talk and other conversation skills Dressing appropriately Toasting Guests of honor Giving a toast What to say Responding to a toast When to make the toast Seating charts Seating the Guest(s) of honor Hosting a client at a lunch or dinner Extending the invitation Making the arrangements at the restaurant Meeting them at the restaurant Seating your guests more...

From Synergy Solutions International

E-Mail Etiquette

Even with the best of intentions, misunderstandings are likely to occur in almost any type of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by more...