Are Effective Telephone Seminars

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

Effective and Strategic Use of Courtroom Objections BenefitsIdentifying objections that can be made at trial is not difficult; there are numerous how to books and resources listing permissible objections. The challenge for trial lawyers is deciding when and how to make objections - how to use the objection as part of the integrated trial theory. Just because the objection is there doesn't mean that it needs to be made. Conversely, how can you be  more...

Collection Techniques for Landlords BenefitsFor many commercial landlords, consistent receipt of rent and other tenant charges is the key to their business. Most leases outline specific collection techniques and security mechanisms, such as security deposits and guaranties, intended to ensure that the landlord receives rent and other tenant charges consistently. However, the lingering effects of the recession are causing landlords  more...

Taking and Defending Effective Depositions BenefitsIn the legal world where the use of mediation and arbitration has increased dramatically in recent years, the deposition of opposing parties and key witnesses often takes the place of the trial. Cases are evaluated and often settled based on information obtained at depositions. You will learn the fundamental concepts involved in taking and defending depositions. Included in this live audio  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

Effective Auditing of Physicians' Documentation BenefitsThe federal government's increasing interest in fraud, waste and abuse heightens the awareness of physician practices, both large and small, of the increasing scrutiny of physician documentation to support billings. In the past, audits are performed and physicians were lectured but all too often little improvement was noted. How can practices efficiently and effectively audit physician  more...

UCC Article 9 Update BenefitsThe revisions to Article 9, which generally became effective in 2001, substantially changed the law. Now, with years of experience, the case law is developing, and practitioners are beginning to identify issues not contemplated by the original drafting committee. As a result, a Joint Review Committee was formed and has recommended changes to Article 9 that are expected to be approved this  more...

Best Practices for Motivating Students BenefitsIf you're tired of struggling to work successfully with unmotivated, bored, and disinterested children and teens, then you will want to be part of every minute of this live audio conference. This program is packed with dozens of innovative, ready-to-use, more effective strategies to turnaround unmotivated students in grades Pre-K through 12. These techniques are real-world, practical  more...

How to Use Facebook as an Effective Sales Tool BenefitsCold calling is becoming less and less effective. It has become harder than ever to reach potential customers using traditional means of communication. Phone calls are guarded by caller ID, voice mail and gatekeepers that are reluctant to allow sales related calls through to buyers and emails quickly find their way to a trash folder. With over 800 million active users Facebook is quickly  more...

How to Use Facebook as an Effective Sales Tool BenefitsCold calling is becoming less and less effective. It has become harder than ever to reach potential customers using traditional means of communication. Phone calls are guarded by caller ID, voice mail and gatekeepers that are reluctant to allow sales related calls through to buyers and emails quickly find their way to a trash folder. With over 800 million active users Facebook is quickly  more...

Intellectual Disabilities and Employer ADA Obligation BenefitsWith the dramatic expansion of the American With Disabilities Act (ADA) by the ADA Amendment Act of 2008 (ADAAA) and the EEOC's ADAAA final regulations effective as of May 24, 2011, ADA claims are skyrocketing. A great many of the burgeoning claims concern matters formerly called mental disabilities and which are now called intellectual disabilities. Intellectual disabilities, which may  more...

Economic Development Financing Update Benefits'In the space of two days I had evolved two plans, wholly distinct, both of which were equally feasible. The point I am trying to bring out is that one does not plan and then try to make circumstances fit those plans. One tries to make plans fit the circumstances.' - General George S. Patton, Jr., War as I Knew It, page 116 (1947) Those localities that have not planned for the current  more...

Water Audits and Nonrevenue Water Reduction Methodologies BenefitsThere are many recent issues affecting the importance of uniform, accurate and effective water utility auditing. The largest urban growth areas of the United States are in the southwestern portion of the country, including Phoenix, Las Vegas and southern California. Water resources available to the areas are fully allocated and becoming more expensive to obtain and deliver. In addition,  more...

Tips and Techniques for Writing Effective Legal Briefs Benefits Effective writing is one of the most important tools in the legal trade. No matter the strength of your case or your knowledge of the facts and the law, your ability to communicate concisely and powerfully is crucial to your success. With a particular focus on writing legal briefs, this live audio conference will show you how to focus your writing to a specific audience; streamline and  more...

Service Level Fundamentals: Maximizing Business Value BenefitsService levels provide targeted, effective incentives to cause service providers to achieve their customers' desired business outcomes. However, too often customers discover that those service levels are being achieved with reports showing 'green' while the service itself feels 'red.' In these situations, customers often find that those service levels: measure the wrong aspects of the  more...

Essential Discovery Skills for Paralegals BenefitsNavigating the electronic discovery process is more critical than it ever has been before. Not only are data volumes skyrocketing, but judges are increasingly focused on evaluating parties' e-discovery efforts from preservation through to production. Indeed, the discovery stage of a matter often determines the outcome of the case, driving the parties toward settlement or trial. In light  more...

Building Effective Sales Relationships BenefitsWhat makes for a good sales relationship? Is it just making 'the sale'? Is there more? As a sales person there are usually four steps in the relationship and each of these stages gives the seller deeper insight into the mind of the buyer. It is vital that in today's highly competitive world of sales, that the representative be prepared with as much ammunition as possible. This is not to  more...

Writing Real Estate Descriptions That Sell BenefitsThe real estate industry has changed significantly in the last 20 years, especially with the use of internet marketing. Effectively communicating what you are selling is crucial to your success, yet the typical real estate agent is still running their business as they did 20 years ago, with brief, and not descriptive ad copy. Many real estate professionals are simply at a loss for words  more...

Document Retention: Compliance and Protectionism BenefitsThis live audio conference will cover the importance of a document retention policy starting with the identification of what exists and what should be captured to the different rationales for implementing a retention policy - regulatory compliance to evidence in litigation. There are numerous challenges to an effective policy, which if acknowledged can be worked through. Living with the  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules BenefitsCities, states and the EPA are placing new emphasis on storm water discharges from industrial facilities, construction sites and municipalities. They are conducting storm water pollution prevention plan inspections at industrial facilities and construction sites. Some of these inspections have resulted in storm water violations with fines. Nationwide, storm water is a leading source of  more...

Getting Closer to Perfect: Tips to Help Paralegals Write Effective Emails and Memos BenefitsThis live audio conference will look at some key legal writing concepts applicable to a variety of documents that paralegals draft on a regular basis, including emails, memoranda and discovery. Good legal writing is a skill that can be learned, and comes through practice and multiple drafts. Attend this program and receive a basic review of grammar and other writing strategies, dispel some  more...

Potholes: Causes, Maintenance and Pitfalls BenefitsRoads are built to provide a safe and comfortable ride for road users. To fill this function, a pavement surface must be smooth, thus free of breaches such as potholes. Potholes are circular holes in asphalt pavement extending through an entire pavement layer. In certain conditions, they develop in a matter of hours. If potholes are not fixed immediately after they appear, a safety risk  more...

AIA Document D503(TM) - 2011: Guide for Sustainable Projects BenefitsThe movement toward a sustainable built environment is rapidly evolving, significantly impacting the way buildings are planned, designed, constructed and used. Different and potentially competing forces, such as owners' goals, code requirements, and basic liability considerations, can impact the sustainable objective targeted for a project and the sustainable measures needed to achieve the  more...

Advanced Applicant Tracking Strategies For Government Contractors: Effective Tools To Avoid Claims of Discrimination BenefitsFederal contractors and subcontractors are required to track applicant data for their affirmative action plans. However, even companies who properly track applicant data treat the process as a purely recordkeeping exercise. Failure to maintain proper and robust information regarding applicant disposition is the most common error employers can make which results in Office of Federal  more...

The WE in Wellness--5 Skills Every Case Manager Should Know for Effective Case Management BenefitsHelping clients attain their highest degree of wellness requires many skills and a repertoire of approaches, some which may be new to case managers and the teams with which they work. The specialty of Case Management has become more and more crucial for the coordination of an individual client's healthcare provided by multidisciplinary teams within and between organizations and systems. As  more...

Pricing and Cost Analysis in Purchasing BenefitsOne of the most important and complex decisions a business or organization has to make is how much to pay for its items or services. The buying professional should be able to easily detect prices that are too high. Thus pricing decisions must be given careful consideration when buying industrial products and services. The price of a product or service should be expected to cover cost of  more...

Powers of Attorney: Estate Planning Opportunities and Pitfalls BenefitsPowers of attorney are often given insufficient attention by the practitioner and mistakes in their drafting and implementation can lead to disastrous consequences for the client and the draftsman. This live audio conference will present an in depth analysis of the effective use of powers of attorney in the client's estate plan and consider practical problems and solutions in their use.  more...

Effective UCC Search Strategies to Minimize Risk BenefitsLenders and other creditors need to know where they stand if a debtor becomes bankrupt. Primarily, this is a function of whether they have a lien or security interest and if so, whether anyone else has a prior lien or security interest. Liens generally must be made public in some way - usually by a filing in a public office - in order to enjoy priority, so prospective lenders and creditors  more...

How to Develop an Effective Mentoring Program BenefitsCreating a structured mentoring program is a powerful way to support the personal growth and career development of employees. Mentoring also enhances the stability and productivity of an organization through employee retention, succession planning, transfer of knowledge, and leadership development. The problem is that many businesses believe that mentoring consists of just 'putting two  more...

Everything You Wanted to Know About Drug and Alcohol Testing but Were Afraid to Ask BenefitsMost companies that care about safety in the workplace have implemented a drug and alcohol testing program. An added benefit to companies is a reduction in their workers' compensation insurance premiums. What makes an effective program? What kind of safeguards should there be to ensure accuracy? What does a drug test really measure? What is the best sample: urine, hair or oral fluid? Are  more...

Holding Effective Sales Meetings BenefitsMost sales managers are at a loss as to how to hold a great sales meeting. Many think that it is a session of complaints and not really that productive. This live audio conference will give you the knowledge and skills to help you run the MOST EFFECTIVE sales meeting ever. It takes away the secret tricks-there aren't any, and applies logic to the process. This live audio conference is  more...

Effective Collections: A Proactive Approach to Credit Management BenefitsMore than 10,000 businesses have slow or nonpaying customers. How can you collect that money efficiently and quickly, and keep that money coming in? The credit crisis, high fuel costs, job losses, bankruptcies, foreclosures and the failing economy are all contributing to factories closing, job loss and business owners going out of business because they can't get paid. Learn how to take  more...

Responding to an EEO Charge BenefitsThe most effective way to avoid an EEOC charge is to make sure you have appropriate anti-discrimination policies and procedures in place and that all employees understand those policies. Prevention and awareness are areas employers should focus on when dealing with employee discrimination issues. If the worst case scenario happens, this live audio conference will tell you how to protect  more...

Drafting a Green Ordinance: Case Study BenefitsHigh energy costs and increased public support for sustainable initiatives are driving local governments to respond affirmatively with the adoption of green codes - local ordinances that mandate and incentivize more efficient forms of development. Unfortunately, there are few good models to follow and little operating experience to judge what works and what will not. There is an obvious  more...

Effective Use of the Internet in Criminal Investigations BenefitsToday's increasingly-connected society relies more and more upon the Internet. As these connections grow, criminals are conducting a larger number of activities online. They use the Internet to communicate, store data, and even perpetrate a new class of digital crime. This live audio conference will cover several recent case studies along with the methods used to track the offenders, cover  more...

Effective Quality Control and Quality Assurance BenefitsDelivering quality in building design and construction faces two major challenges. The first is that buildings are becoming ever more complex and less resilient against normal use. HVAC, Controls, and Lighting systems in even simple buildings can be quite challenging and innovative. Building enclosure technology is rapidly changing with new ideas such as rainscreen walls and air barriers.  more...

SSARS 19: Compilation and Review Standards Update BenefitsStatements on Standards for Accounting and Review Services No. 19 is effective for all periods ending after December 15, 2010. This statement is the most comprehensive rewrite of the standards for compilations and reviews since the original SSARS No. 1 issued in 1978. All CPAs performing compilation and review services will have to comply with these new engagement standards for year-end  more...

Dynamic E-Discovery Tips for Paralegals BenefitsElectronic discovery is one of the most important and prominent issues confronting the legal industry today. E-Discovery is the buzzword in litigation and it certainly has earned this status, but its notoriety can at times belie the legal community's tender grasp of its many complexities and implications. Paralegals and legal assistants, the 'case managers' during discovery, are perhaps  more...

CPM in Construction Management: Preventing and Measuring Delays BenefitsThis audio conference will discuss how to use today's project management tools effectively to identify project delays before they are insurmountable. You will learn how to use the schedules persuasively and reliably to measure and quantify project delays. The discussion will also provide the technical and legal foundation for the techniques presented. You will be brought up-to-date on the  more...

Utilizing Graphs and Charts in Microsoft Excel BenefitsAny Excel user who needs quick methods to show numerical information in a visual way needs to know the basics of chart creation, how (and why) to use different chart types, and how to alter the look of a chart with layout, color and content changes. Depicting data in a chart may reveal a trend that was not so obvious in the numerical data, which often can be dry and boring. That elusive  more...

Behavioral Based Interviewing: The Next Evolution BenefitsBecause your organization can never be greater than the sum of its parts, your success is determined by one key decision: Who gets hired? Yet fewer than 30 percent of hiring managers nationwide have had any real training in applicant interviewing skills (a fact supported by a University of Chicago research study concluding that basing a hiring decision on an interview is only 8 percent  more...

Digital Manufacturing: Improve Productivity, Lower Costs and Compress Delivery Times BenefitsToday's globally competitive environment is forcing manufacturing companies of all sizes to rethink and better integrate their overall approach to product development, from concept to product design to manufacturing engineering and beyond. As a result, many companies are seeking new ways to improve their competitive position through the proper adoption of digital manufacturing and other  more...

Risk-Based Pricing Regulation Update: Are You Ready for the Upcoming Compliance Deadline? BenefitsThe Risk-Based Pricing Rule is effective January 1, 2011, and requires all lenders to provide a specific notice to a consumer when the lender sets or adjusts the price and other terms of credit provided to the consumer based on the consumer's credit report. In this teleconference, you will learn the various strategies for compliance, including the special exceptions for auto lending,  more...

Telephone Collections: Do's and Don'ts - Surviving the Jungle BenefitsThe credit and collection industry has grown dramatically over the past 20 years. Creditors are faced with increasing challenges in making loans and extending credit. The collection staff members in these creditor settings face mounting customer difficulties and tighter compliance environments. This teleconference will help you understand the importance of developing an effective recovery  more...

Best Practices in Managing FMLA Leave BenefitsEmployers are continually faced with the problem of FMLA abuse. Unfortunately, many employers are unaware of the tools at their disposal to effectively manage FMLA leave. This teleconference will help you understand lawful methods you can use to restrict unwarranted use of leave. You'll get a firm grasp of the most effective FMLA policies that may be instituted. Failing to adhere to FMLA  more...

How to Save Millions in Claims Through Ergonomics and Injury Prevention BenefitsWe all know how to do our jobs, but no one has ever taught us how to work 'safely.' While there have been attempts to federally regulate ergonomics, these have failed in all but one state, California, which has the only active OSHA regulation to protect workers from repetitive motion injuries. With this in mind, employers are encouraged to voluntarily support an active ergonomics process  more...

Illinois Accessibility Codes BenefitsIn order to address the needs of constituents with disabilities throughout the state, Illinois developed their own accessibility code. This is required to be enforced by all municipalities. While there are a number of applicable accessibility codes that may need to be addressed, including the Americans with Disabilities Act, Section 504 of the Rehabilitation Act and the International  more...

Long-Term Care Insurance in Estate Plans BenefitsClients spend a lifetime building financial security for their retirement, often with the desire to pass the assets on to their family or charity rather than loose it to the cost of long-term care. Whether at home, assisted living or nursing home care, the cost can be staggering. When is the purchase of long-term care insurance appropriate for a client? How can the client control the  more...

Social Networking in the Workplace: Policies, Monitoring and Discipline Issues BenefitsSocial networking via online tools such as MySpace , Facebook and Twitter has exploded in popularity over the last few years. According to an October 2008 survey, 51 percent of employees accessed social networks at least once per day at work; many of them did so for an hour or more per week. Despite these numbers and the risks inherent in employees using social networking tools, such as  more...

Developing Storm Water Utilities and Impact Fee Programs BenefitsLocal governments are facing growing challenges to manage storm water runoff due to aging infrastructure, ever-increasing capital needs and unfunded federal mandates to manage water quality. Storm water programs that are supported primarily by the general fund must compete annually with other programs and funding is often unreliable and insufficient. Due to the recent recession, tax  more...

Understanding Property Taxes in New York BenefitsNew York State real property taxes remain among the highest in the nation. Managing property taxes requires an understanding of how the property assessments on which taxes are based are set by the local assessor, whether it is cost effective to challenge such assessments and the procedures and strategies for doing so. This teleconference is for anyone who wants to understand the procedural  more...

Forbearance Agreement Fundamentals BenefitsWith so many commercial loans in default (and many predicted to become defaulted in the coming months), borrowers and lenders are struggling to find negotiated solutions to defaulted and distressed loans. A negotiated solution may prevent an enforcement action with attendant costs, delays and uncertainties, and may help maximize the value of the collateral for all stakeholders. Forbearance  more...

How to Set Pay Ranges That Are Fair and Effective BenefitsOrganizations nationwide seek to continuously improve performance and motivation, while simultaneously reducing costs. This arduous task often becomes the responsibility of human resources. Without effective systems in place and data available, employee compensation can run counter to efficiency and performance objectives set by the organization. The implementation of market-based pay  more...

Strategies and Techniques for International Debt Recovery BenefitsGlobalization has taken business and industry to new levels of competition. To stay in the game, successful organizations need to adjust to the demands of an international market. Most foreign buyers expect to receive credit terms. However, once popular tools, like the letter of credit, are becoming too expensive and complicated for the quick pace of today's international business  more...

Well Agreements: Legal Issues and Contract Solutions BenefitsAgreements pertaining to the construction, use, ownership and operation of wells are necessary and useful in a variety of situations. In rural areas, where connection to a municipal water system may not be possible, a group of homeowners may wish to share a domestic well. A shared well may also be a cost-effective solution for industrial users that do not wish to take treated domestic  more...

Overcoming Employee Absenteeism and Tardiness BenefitsManaging absenteeism and tardiness can be a sticky issue - it is rarely a black and white issue. There are mandatory leave laws that have to be incorporated into your leave policies and some of those can create restrictions on how to administer your leave policies. There are also some restrictions on disciplining employees when they appear to abuse policies. This teleconference will help  more...

Protect and Collect - The Effective Use of Engagement Letters BenefitsToday's economy finds companies in every industry, including professional service firms, looking at best practices to keep revenues steady and to decrease liability. The collection process has become more burdensome as cash flow tightens across the country. With more and more lawsuits arising against professional service providers and their firms, law firms, accounting firms and even  more...

Noncompetition Agreements for the HR Professional: Protecting the Company's Business Resources? BenefitsNow more than ever, employers are seeing former employees trying to jump start their career moves - voluntarily or involuntarily - by cashing in on the employer's investment in relationships and information. Quite simply, the most effective way to protect your company's resources against the actions of departing employees is the noncompete agreement. But effectively using noncompetes  more...

Conducting Background Checks BenefitsAn ever increasing number of employers are recognizing the benefits that can be derived from conducting background checks on both current and prospective employees. While background checks can be an effective tool for weeding out questionable employees, legal limitations on how such checks can be performed (and how the resulting data discovered can be used) must be understood or otherwise  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures BenefitsMany organizations with customer delivery and quality problems (high reject rates across the supply chain) are unaware of the increased costs of tracking, repairing, scrapping and redelivering key products. When the discussion whether lean, six sigma and/or supply chain techniques are singularly the most effective way of dealing with quality problems, you miss the opportunity of using a  more...

Return on Investment for Wellness Programs BenefitsMounting evidence indicates that worksite wellness should be part of every strategic health plan. These plans can offer a valuable tool for employers to promote a fit and health-conscious work force that will save employers money by keeping health insurance premiums down, reducing workers' compensation costs, and by increasing productivity and decreasing lost time. Implementing a plan  more...

Purchasing Law: Effective Contract Negotiation & Management In Times Of Financial Uncertainty BenefitsCompanies are working harder than ever to reduce costs through better inventory and supply-chain management. At the same time, economic pressures are putting historic strains on their supply base. This creates the opportunity for supply chain interruptions that can threaten the very existence of a company. This teleconference helps the persons responsible for supply chain and purchasing  more...

Community Association Legal Issues - Charting the Course Through Rough Seas BenefitsWith the current state of the economy, managing Community Associations presents new and complex issues to the board of directors and the management companies. The value of and the ability to sell real property in a common interest community are significantly affected by the appropriate and effective management of the Association. Implementing a budgeting process and establishing collection  more...

Collection Issues for Condominium and Homeowners' Association: Legal Tips, Concepts and Current Trends in Assessment Collection BenefitsThis teleconference will address relevant legal issues and practical considerations related to the collection of assessments for condominium and homeowner associations. Given current economic trends, the suppressed housing market and rising rates of foreclosures and bankruptcies, homeowners' associations are now inundated with delinquencies and legal issues in degrees not previously  more...

Emerging Trends in Infrastructure Finance - The Stimulus and Beyond BenefitsOur nation's competitiveness has long relied on an efficient, effective and affordable infrastructure network. Over time, both private and public sector investors have played roles in developing our infrastructure. Unfortunately, as the era of government-led and government-financed infrastructure comes to an end because of diminishing resources, alternatives must be explored. Governments  more...

Understanding the New GFE and HUD-1/1A Settlement Statements Benefits strong Effective January 1, 2010, all residential mortgage loan originators will have to change their loan origination forms and procedures to comply with a new rule recently adopted by the U.S. Department of Housing and Urban Development. /strong The new rule dramatically changes both the Good Faith Estimate and the HUD-1 and HUD-1A Uniform Settlement Statements required by the federal  more...

Workplace Accident Investigations for the HR Professional BenefitsAttend this teleconference and learn how to conduct a workplace accident investigation as well as how to conduct an effective investigation and protect the company's interests. Many written investigative reports are used against the company because they are too conclusory or did not have sufficient information, and should have included certain language for risk management purposes. Learn  more...

Effective Job Rotation Programs: Development and Implementation BenefitsThere is little argument that job rotations, stretch assignments and on-the-job development projects are some of the most effective development tools in the talent management arsenal today. However, the design of many programs currently in operation date back to a time when the speed of organizational change was much slower than it is today, when the pressures of global competition were  more...

Effective Management of Off-Site Employees BenefitsHaving employees telecommute has evolved from being a personal convenience to a good business strategy, and now taking our current economic challenges it is a business necessity. It has become an imperative to effectively manage employees who are not reporting daily to the normal work site. This 90-minute teleconference will discuss how to properly manage off-site employees, the pitfalls  more...

Fundamentals of Writing RFPs BenefitsVendors cannot possibly offer an intelligent, thoughtful proposal solution if your RFP is unclear, unorganized and disjointed. This engaging teleconference will provide proven methods for drafting RFPs that are clear, precise and produce desired results. Learn 10 writing tips that will guide you in creating an effective RFP. Learn how to format your RFP to lead vendors toward answering  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems BenefitsCase, matter, and practice management systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice  more...

Developing, Managing and Analyzing a Budget: Understand and Implement an Effective Budget for Better Management and Financial De BenefitsThis teleconference will show how proper planning and budgeting are the keys to success, and operating without a plan or budget is an invitation to fail. This concept holds for businesses - no matter how large or small - nonprofits and governments. Budgeting is a dynamic process, not a static one. By knowing the types of budgets and processes that have worked for others, one can create an  more...

Cash Is King: Effective Cash Flow Management BenefitsA balance sheet is often described as a snapshot of your financial situation at a single point in time. (Think of it as the balance in your personal checking account.) An income statement summarizes revenue, expenses and net income for the entire year or other period of time. Both of these financial statements are important tools to measure the success of your business but do little to  more...

Conducting Effective Safety Audits BenefitsAudits are a key component of an effective safety program. Just as periodic physicals can help you check how healthy you are, periodic safety audits can help evaluate the health of your safety program. This teleconference will outline the four steps you should consider in order to conduct effective safety audits. Manufacturing engineers, presidents, vice presidents, plant managers,  more...

A Privacy Law Primer: What Every Attorney, Compliance and Security Officer Should Know BenefitsPrivacy and information security legislation, standards and case law are having an ever-larger impact on your relationships with your customers, clients and employees, as well as on your company's management of personal information. Issue-spotting in this area requires some familiarity with the complex state, federal and international regulatory patchwork and nongovernmental standards that  more...

From TV to Twitter: Working With the Media During a Crisis BenefitsIn today's media-intensive world, how leaders communicate during a crisis can be just as important - sometimes even more important - than how they manage the problem itself. Whether it's a natural disaster, accident, sensational crime or political controversy, the public and the media demand answers and information now, whether through traditional or new social media channels. Managing and  more...

Eichleay Damages and Delay Claims BenefitsThe latest issue in Eichleay debates is whether Eichleay damages are dead or just dying. Eichleay damages are only recoverable upon certain elements being met, but the elements continue to get stricter interpretation. Entitlement to Eichleay damages requires proof of three elements: 1) an owner imposed delay; 2) there is standby; and 3) while on standby the contractor cannot take on  more...

Practical Transportation Design and Solutions: Concepts and Implementation BenefitsDue to the increasing age of our nation's transportation infrastructure, in conjunction with the increasing demand for travel, the need for ongoing road preservation, safety and mobility projects has continually increased. However, the long term availability of funds for such improvements continues to diminish. Typical planning and design approaches may prioritize projects at the planning  more...

Employer's HIPAA Privacy and Security Responsibilities Benefits strong New Mandates Under HIPAA and State Laws Create Obligations for Employers /strong Personal and company confidential data, exceedingly valuable assets, are under siege. Organizations across the country and locally have experienced significant data breaches resulting in unauthorized access to a vast amount of personal and company confidential information. At the same time,  more...

Working Capital Management: Effective Policies and Techniques BenefitsLiquidity is top of mind for executives and they are looking at all sources of incremental free cash flow within their organizations. One area that is on everyone's list of sources is working capital, but most companies fail to reap the full opportunity that is available to them. What are leading companies doing to effectively drive cash flow from working capital? This teleconference will  more...

15- Minute Expert Adult Patient Assessments: Practical Strategies, Tips, and Updates for Health Care Professionals BenefitsEverything seems to move faster these days and patient care is no exception. The patient's clinical acuities and complexities are increasing and the amount of available time to be hands-on with each patient seems to be decreasing. That is why every health care professional needs to be proficient in assessment skills. This teleconference, '15-Minute Expert Adult Patient Assessments:  more...

Damage to Adjacent Property and Structures BenefitsConstruction projects present many risks, including the risk of damage to adjacent structures and real property. For example, subsidence caused by improper or ineffective excavation and shoring may cause foundations to crack and other resultant damage. Soil and groundwater can be contaminated from construction materials used by trade contractors. This teleconference focuses on best  more...

Preliminary Project Description Fundamentals BenefitsAre you ready for the new PPD and UniFormat? In 2010, the Construction Specifications Institute will issue a new Preliminary Project Description Guide and a new consensus-based UniFormat. Organized according to UniFormat, Preliminary Project Descriptions are the most effective way to describe a project during the schematic design phase of a project. PPDs organized according to UniFormat  more...

Best Practices in Budget Development and Analysis BenefitsIn difficult fiscal times many budget officers and municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive  more...

Engaging Stakeholders (and Raising Money) With Social Media for Nonprofits ... stakeholders and attract new supporters? What strategies are effective at helping promote your mission - and raising money? Presented by nationally known nonprofit technology educator and strategist, John Kenyon, this teleconference will help you navigate the world of social media. The program includes a review of successful social media tactics, examples from nonprofits, person-to-person  more...

Google Wave(TM): Effective Uses and Applications for Businesses BenefitsGoogle Wave : Is it a social platform? A replacement for email? Is it the new app businesses need to survive in the next decade? Google Wave is none of these, all of these and just about anything you want it to be. Wave is a platform for development. This 90 minute teleconference will show you how everything from corporations to collegiate blogs are using Google Wave to save time, save  more...

Storm Water Best Management Practice (BMP) Inspection and Maintenance BenefitsAvoid costly permit violations and problems meeting storm water discharge benchmark criteria with proper inspection and maintenance of BMPs. Storm water best management practices require regular inspections and maintenance to ensure long-term proper function. Inspections are the most effective way to detect and avoid potential problems before they become a liability. This teleconference  more...

Infection Control Programs BenefitsHealth care associated infections have moved into the forefront of the health care industry due to emerging and re-emerging issues, the human toll and reimbursement challenges. Central to this problem is the impact of the infection preventionist and the infection prevention function. This teleconference will help identify specific elements of an effective infection prevention program and  more...

Voir Dire: Effective Techniques for Getting and Using the Information You Need nVoir dire is one of the most important phases of a jury trial. However, the rules and procedures governing the jury selection process are often informal, subject to the broad discretion of the trial court, and can vary widely between jurisdictions, judges and even different cases before the same judge. A trial lawyer's strike decisions are some of the most important strategic decisions made in  more...

FCRA and FACT Act Regulatory and Litigation Update 2009 nIn the last year, new federal rules under the Fair Credit Reporting Act and Fair and Accurate Credit Transactions Act have become effective. These rules restrict cross-marketing by financial institutions and other companies; impose new requirements on companies that use credit reports; and require lenders and others to establish new fraud prevention programs. In addition, a spate of federal court  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Crisis Intervention Team Training for Law Enforcement for the 21st Century nEstimates run as high as 1 in 5 (20%) of 911 emergency calls to law enforcement involve some component of mental illness component and many reach crisis level. Typical law enforcement training is focused on projecting authoritative persona, command and control, and follow my directions or else. These tactics often lead to use of force and injury for all involved parties. Some lead to litigation  more...

Demand-Side Water Conservation Initiatives nMany water utilities are having to prepare conservation, drought preparedness and diverse water supply plans to meet existing and future water demands. Internal and external factors are causing water shortages, rate impacts, conflicts among neighboring water users, and both real and perceived unreliable water supplies. These circumstances are impacting businesses, homeowners, and the health and  more...

Tax and Practical Aspects of Business Succession Planning nClosely held family businesses are often as important to the owners of that business as are their own children. With business failures increasing in today's economic environment, the importance of a well planned, dynamic and long-term succession plan is vital to the continuation of the family business as it is passes from generation to generation. Tax considerations are one part of that plan, but  more...

Effective Utilization of Employee Waivers nEffective employee waivers establish employee expectations and protect employers from liability for employment-related claims such as discrimination, harassment and retaliation, as well as contract claims and tort claims such as defamation and invasion of privacy. Pre-employment waivers put employees on notice of employment screens such as background checks and drug testing. During employment,  more...

Getting to the Root of Root Cause Analysis nFailures are a fact of life. In every industry and occupation we are faced with failures. Failures of products, processes, systems and services abound. n nSome of us are tasked with fixing the processes that lead to failures. The customer wants "faster, better, cheaper" but we are delivering "slower, worse and costly." Failure can mean not meeting a customer requirement. It can relate to form,  more...

Key Components of an Effective Mentor Program nSchool districts, communities, youth serving agencies, corporations and the federal government are working to provide solutions to the most pressing problems facing school aged youth today. The challenges include improving attitudes about school, reducing absenteeism, keeping youth away from risky behavior (e.g., drugs, alcohol and gang activity) and improving their academic performance. n nIt  more...

The New HIPAA Special Enrollment Rules and Related Disclosure Issues ...ffective until after 2009, the special enrollment changes are effective April 1, 2009. In addition, the new law imposes civil penalties of up to $100 a day for failure to comply with the new notice and disclosure requirements. By attending this teleconference, you will learn what the new special enrollment rules are, what plans they apply to, and what you need to do to comply with these rules  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Fetal Alcohol Syndrome in Children nExposure to substantial amounts of alcohol during pregnancy is known to produce a wide spectrum of morphological and behavioral outcomes. The most affected children in the spectrum display a characteristic pattern of morphological anomalies known as fetal alcohol syndrome. The majority of children exposed to alcohol, however, do not display morphological anomalies, yet they may show significant  more...

Begin With the Brain: Three Things Educators Need to Know! nThis engaging teleconference will provide valuable information about three key elements of brain-compatible teaching and learning. Recent research about how student's brains grow, develop and respond to the environment should influence our classroom practices. Understanding some brain basics can give you guidelines to help you design truly brain-compatible classrooms and school environments. When  more...

Writing the Critical Teacher Evaluation nThe act of teaching is what finally determines the success or failure of the school. To that end, a well-developed and wisely used evaluation system is the most important tool of school administration. Teacher associations will (appropriately) protect memberships from evaluations that are poorly constructed or poorly delivered. Teacher associations also understand the importance of working with  more...

Preparing a Winning Closing Argument n"Ladies and gentlemen of the jury, we will now hear closing arguments." Even the most experienced trial lawyer may inwardly quake when the judge utters these fateful words. But what makes for an effective closing? Do closings even matter? When should you object? Should you really start preparing your closing the day you get a new case? These are questions that are not addressed in law school, and  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace nYear in and year out, sales professionals invest their time and their organizations' money along with leveraging high-priced resources in sales pursuits, but walk away with no fruit for their labor. This percentage varies from company to company, but on average the percentage of opportunities pursued and not closed is well over 50 percent! Extensive studies have proven this excessively high  more...

Implementing Green Initiatives in Government nPublic agencies across the country are implementing green mandates and determining the best routes to meet their objectives in an efficient and effective manner. Green experts and experienced agencies are sharing their best practices and information so as to help other public agencies reap the benefits of their tested proven methodologies. Register for this teleconference and gain access to a  more...

Answers to Top 10 Common Payroll Questions nEvery week, unsuspecting employers throughout the country are hit with wage/house lawsuits, resulting in protracted litigation, business interruptions and costly settlements. Employers are often shocked to learn that their payroll practices, which may be entirely compliant under federal regulations, do not comply with differing state laws and regulations. Register for this teleconference and  more...

Effective Program Evaluation for Nonprofits nThe importance of evaluating your nonprofit cannot be underestimated! The data you collect and analyze will let you know the extent to which you have met your goals and objectives, how your clients feel about your organization and its services, whether you are using quality processes, what you can celebrate and how you can improve! Effective evaluations can also tell you about the program design  more...

Auditory Processing Disorders: An Effective AUD/SLP Collaborative Approach To Evaluation And Treatment nWhat is an auditory processing disorder and what are the symptoms of APD? What is the role of the audiologist and the speech-language pathologist in the identification and management of APD? How can audiologists and speech-language pathologists collaborate effectively in the evaluation, diagnosis and treatment of APD, and what are the benefits of an effective collaboration? How can audiologists  more...

Reduce Downtime and Enable Lean With Total Productive Maintenance nEquipment breakdowns create chaos and reduce effective capacity in most companies. They are often a significant roadblock to lean manufacturing. Total productive maintenance is the proven approach for minimizing surprise breakdowns and increasing the utilization of plant and equipment. It is a major component of lean manufacturing and the Toyota Production System. n nThis teleconference will  more...