Instructor Led Areas Training in Egypt
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From Contacts Plus
Project Management

...am we will highlight various project management knowledge areas which cover project management context
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify the project phases and life cycle.
Specify realistic objectives to stakeholder needs.
Realize project management processes.
Identify clear project scope
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Foundation of Customer Service Program
...mer service industry. We will highlight various knowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Identify who the Customer is?
Understand
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Critical Elements of Customer Service
...or?
This two days workshop will help you in all of these areas, and more!
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Recognize that service delivery is an individual response value.
Understand how your own behavior impacts the behavior of others.
Develop more confidence and skill as a problem-solver.
Communicate more assertively
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From SETTEC
Introduction to Supply Planning


* Increase profitability by increasing the inventory turnover
* Reduce distribution & freight cost
* Minimize the needed storage areas
* Increase sales value through maintaining in demand stocks
* Reduce scrap products value
* Reduce dead stock value
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Advanced Presentation Skills Workshop

Are Presentations important in your organization to be noticed amongst colleagues, management and customers?
Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven?
"Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management
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Egyptian Social Insurance and Labor Laws - Arabic

Egyptian Social Insurance Act No. 79 or the year 1975
This specialized training program aims at providing participants with the context of legislative concepts of the social security law, being the applied outset which ensures the integration between legal requirements and the flow of work within the establishments, in areas concerning the law and its applications
Egyptian Labor Law No. 12
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From Next Levels Consulting
ITIL V3 Service Design
....
The candidates will gain competencies in the following areas:
-Management and control of all Service Design activities
-Management and application of Service Design concepts, inputs, outputs and activities
-Knowledge of Service Design principles and management of Service Design processes
-Control and coordination of Service Design technology related activities
-Justification and control
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ITIL V3 Service Transition
....
The candidates will gain competencies in the following areas:
-Introduction to Service Transition
-Service Transition Principles
-Management and control of all Service Transition activities
-Service Transition Related activities around communications, commitment and organizational change
-Organizing Service Transition
-Control and coordination of Service Transition technology related
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ITIL V3 Service Operation
....
The candidates will gain competencies in the following areas:
-Introduction to Service Operation
-Service Operations Principals
-Service Operation Processes
-Common Service Operation Activities
-Organizing Service Operation: Functions
-Technology Considerations
-Implementation Considerations
-Challenges, Critical Success Factors and Risks
-Prepare for the exam
* All ITIL courses
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ITIL V3 CSI
....
The candidates will gain competencies in the following areas:
-Introduction to Continual Service Improvement
-Continual Service Improvement Principles
-Continual Service Improvement Process
-Continual Service Improvement Methods and Techniques
-Organization for Continual Service Improvement
-Technology for Continual Service Improvement
-Implementation Considerations
-Critical
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ITIL V3 MALC
....
The candidates will gain competencies in the following areas:
-Introduction to IT Service Management Business and Managerial Issues
-Managing the Planning and Implementation of IT Service Management
-Management of Strategic Change
-Risk Management
-Understanding Organizational Challenges
-Service Assessment
-Understanding Complementary Industry Guidance
-Prepare for the exam
* All
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ITIL V3 Service Strategy
....
The candidates will gain competencies in the following areas:
-Service Strategy Principles
-Defining services and market spaces
-Conducting Strategic Assessments
-Financial Management
-Service Portfolio Management
-Managing demand
-Driving strategy through the Service Lifecycle
-Understanding Critical Success Factors and risks
-Prepare for the Service Strategy exam
* All ITIL
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Basics of Virtualization and Cloud Computing
...inees are expected to gain understanding of the following areas:
-What is Virtualization and how does it work.
-Server vs. Desktop Virtualization Architecture.
-Virtual machines deployment and management.
-Virtual networks.
-Shared Storage in Virtualized Environments.
-Cloud Computing services.
-Green computing.
* All ITIL courses are delivered by Certified & Accredited instructors
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From Career Development organization (CDO)
English Courses Offered by Career Development organization CDO
...ility
Comprehensive range of qualifications and
subject areas
Can be used as either stand alone
qualifications or as preparation for higher
learning
Available at a range of levels Suitable for students of all ages and
experience. Progression routes to higher
education and employment
Online registration Easy to administer
On demand examinations availability Flexible a organize the
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From Deep Impact Coaching
IBPDA recognised and accredited Coach Training
LEARN how to analyse feedback to co-create the client's developmental story
(strengths and limitations) while connecting the data to an action plan.
DEVELOP a personal coaching "point-of-view" informed by
current coaching models, research, "best practices" and
a deepened self awareness
Gain a comprehensive coaching skill set, which includes
applying coaching to business, sports,
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From Quest
Coaching Life Executive Teams Organizational Relationship
... about the scope and duration of the coaching assignment. Areas of coaching focus will be determined and agreed upon. The following are the key possible areas of focus: Potential areas of coaching
Behavioral coaching
The focus in this type of coaching is on the executive's behaviors, style, vision, and practice. The coach works to understand and optimize the coachee's effectiveness in key
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From International Experts Group (IE-Group)
Strategic project Management
... Strategically Project management processes covering five areas such as:
a Introduction to strategic PMO
a Earned Value Management
a Advanced Risk management tools and techniques
a Strategic management Overview
a Program Management Overview
Be a Strategic Project Manager By attending a Strategic Project Managementa focused program with highly Qualified Project
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