Instructor Led Art Technology Group Training in United States
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From Soundtraining. net
Mastering Customer Service for IT Professionals
**Description
Outstanding end-user support is not just a matter of having great technical knowledge. The great desktop support technicians build great IT careers by also understanding the importance of human-relations. Part technologist, part psychologist, the exceptional desktop support staffer understands that there is truly an art to using technology as the solution for workplace problems.
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From Corporate Education Group
Gathering and Documenting User Requirements with Use Cases
Learn state-of-the-art practices for gathering and documenting requirements based on the Use Case approach. You will facilitate requirements-gathering sessions and document the results over the course of a case-study project with an emphasis on the textual aspects of the documentation. This course covers what the facilitator needs to accomplish in each requirements-gathering session (goals,
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From skillbox, inc.
ATG Dynamo - Developing Applications with ATG Dynamo

...Art Technology Group (ATG).
Developing Applications with ATG Dynamo is: the essential seven-day introduction for java programmers who will be developing Java/JHTML applications running on Dynamo
It's absolutely essential to provide your developers with training before they start developing applications with ATG Dynamo. Dynamo is an extremely flexible, efficient and powerful
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ATG Dynamo - Writing Effective Scenarios

Dynamo is a Java Application Server developed by Art Technology Group (ATG). Writing Effective Scenariosis the essential introduction for marketing and business analysts who will be writing and maintaining Scenarios for Java, JHTML or JSP applications running on Dynamo
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