Instructor Led As Call Training

L'Obel Certified SEO SEM Analyst Training in Bangalore L'Obel Certified SEO SEM Training in Bangalore, India La Obel Certified SEO SEM Training in Bangalore, India - http://www. lobelitp. com ------------------------------------------------------------------------------------------ L'Obela s SEO SEM Training course will help you acquire advanced skills for becoming a skilled SEO SEM Specialist. SEO SEM @ L'Obel :- is designed to make  more...

Time Management Seminar This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 306. 48 pp. Book Now! Call 020 7025 4700 This seminar is a must if you  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Better Business Letters Seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Lean Six Sigma Green Belt Training Program Professionals seeking career enhancement programs or companies working to make the most of their training dollars will gain exposure to both the Lean and Six Sigma methodologies in this 10 day program. Simons-White & Associates has integrated their Lean and Six Sigma Green Belt training programs for optimized learning. Upon completion of this program, attendees will receive 8 continuing education  more...

Workshop on Web-Engineering PhP MySQL AJAX Technology Education Academy is offering Professional Training Workshops for students, fresh-graduates, and professionals; who are seeking career in Web-Engineering, Open Source Designing and Development Environment, Web-portal Development, Web-site designing & development. The events are "Free Of Cost" as well as full-day workshops on affordable cost to enroll and get the best professionals  more...

USMLE Step 2 CS Coach Los Angeles USMLE testing center This live course 3 day 8 hour comprehensive course reviews all steps in the USMLE CS 2 Review. For 3 days Dr Rendon will follow and coach you on every aspect of the actual exam. Dr Rendon will be your personal trainer. On the 3rd & final day you will participate in Dr Rendons USMLE Step 2 CS exam this is a simulation of the actual exam using actors and actress's as simulated patients. Before  more...

Airway Oxygen adminstration management Class 8 CEU American Medical Institute and CertFast Training in colaboration with American Heart Association, CertFast EMS Education, Dr. Rendon Revive Education Present Advanced Airway Management RSI ( Rapid Sequence Intubation course). This Class is designed for MD, RN's, Paramedics, NP, PA's who would like to learn the science and the fundamentals of establishing an airway during an emergency.  more...

MCSE Certification Training Get MCSE/ MCSA certified, We Guarantee it! Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "As an MCSE myself and owner of MicroTrain, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representation how to qualify for MCSE exam pass guarantee. If your business is ready to leverage the skills of your IT staff and boost your  more...

Cisco CCNA Certification Training Get CCNA certified at MicroTrain I guarantee it. As a certified professional and CEO of MicroTrain I Stan Van Nice guarantee you will pass your CCNA exam or I will pay for the retake of the test. Ask a MicroTrain representative how to qualify for the ccna exam pass guarantee. When the IT professionals in your company need convenient access to CCNA Cisco certification training, the best place  more...

CompTIA A Certification Training Get CompTIA A+ certified. Exam Pass Guarantee from Microtrain CEO Stan Van Nice. "We believe in our recipe for gettting you A+ certified, I guarantee you will pass your MCSE exams or I will pay for your retake of you exams." Ask a MicroTrain representative how to qualify for A+ exam pass guarantee. For superior CompTIA A+ certification training in the heart of Chicago,  more...

Microsoft Office Excel Level 1 For superior Microsoft Office Excel Level 1 training in the heart of Chicago, MicroTrain is your educational connection. Our instructor led one day class will save you time learning Excel level 1 and get you up to speed fast. Microtrain only uses professional trainers in our state of the art comfortable class rooms. Please check out our schedule at www. microtrain. net If you're charged with  more...

VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3 Alexander Technique principles for singing and daily life. Freeing your voice, body and confidence. Breathing easily and effectively. Enjoying your voice and having fun. "Non-singers" especially welcome. NEXT LONDON COURSE: Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing  more...

Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th SPEAKING WITH CONFIDENCE & FREEING YOUR VOICE Hove. Sunday 24th September 2006. Developing personal presence Voice-work and centering techniques Structuring your thoughts Reading your audience Alexander Technique "Novice" presenters especially welcome! VENUES - 26 Ventnor Villas, Hove , BN3 3DE TIMES - Workshops run from 11am until 4. 30pm COST & BOOKING - 49 per workshop  more...

SAP Workflow Training SAP Workflow Training Please visit us http://www. magnatraining. com/ sap/ sap-training/ sap-workflow-training to view our latest training. SAP Workflow is a set of tools used to design, develop and implement workflows in SAP based on events that occur on various business objects. Based on an object oriented concept of Objects ( Business Objects) SAP Workflow can fully automate all  more...

SAP CRM Training SAP Customer Relationship Management ( CRM ) Training For the latest version of the training program, please visit us at http://www. magnatraining. com/ sap/ sap-training/ sap-crm-training Functionally SAP CRM Enterprise essentially consists of 5 modules. Sales, Service, Marketing, Call Center Processing, E-commerce. CRM has gone through many releases and currently is completely web-based  more...

IBM-AIX Training Workshop CYMPAC - PUNE IBM-AIX Training Workshop @ CYMPAC - PUNE Welcome to Cympac and Thanks for the Advance IBM-AIX Training Inquiry with us! WHAT IS AIX? AIX (Advanced Interactive eXecutive) is the name given to a series of proprietary Operating Systems sold by IBM for several of its computer system platforms, based on UNIX System V with 4. 3BSD compatible extensions. AIX runs on 32-bit or 64-bit IBM POWER  more...

AT&T Certificate for Call Center Team Leaders The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

AT&T Certification for Supervisors The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

AT&T Certification for Managers The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

Quality calibration and call monitoring Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Workforce management As contact centers become more complex, the importance of having the right staff and supporting resources in the right places at the right time becomes ever more crucial to success. Workforce management is the process of utilizing accurate staffing figures every hour to maximize service and minimize cost. It is one of the most important planning and management functions of a call center manager or  more...

Master Outbound Skills Effectively Managing Outbound Calls teaches the skills to prepare for outbound calls and how to deal with them. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive  more...

Inbound Skills Program Effectively Managing Inbound Calls teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. Also we will cover the most important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and  more...

Critical Elements of Customer Service Critical Elements of Customer Service Target Audience: All staff in customer service environment. Program Duration: 4 days Program Overview: Have you ever encountered an unpleasant customer and not known what to do? Do you worry that youa ™re not assertive enough with demanding people? Do you struggle to solve problems? Do you know who your customers are? Do you have individual  more...

Customer Loyalty and Retention Customer Loyalty and Retention Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have.  more...

Complain Handling and Resolution Complain Handling and Resolution Target Audience: All staff in customer service environment. Program Duration: 2 days Program Overview: Todaya ™s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal  more...

Managing Customer Service Managing Customer Service Target Audience: HR Team, Managers, Heads of Department and Directors in customer service environment Program Duration: 2 days Program Overview: The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within  more...

Selling Smarter Cross Up Selling Techniques Selling Smarter, Cross & Up Selling Techniques Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Ita ™s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and  more...

Prospecting For Leads Prospecting For Leads Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some  more...

Overcoming Objections to Nail the Sale Overcoming Objections to Nail the Sale Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address  more...

Telemarketing Using the Telephone as a Selling Tool Telemarketing: Using the Telephone as a Selling Tool Target Audience: All Staff in call center environment. Program Duration: 2 days Program Overview: Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how  more...

Dynamite Sales Presentations Dynamite Sales Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and  more...

Building Relationships for Success in Sales Building Relationships for Success in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is  more...

The Art of Delegating Your Workforce The Art of Delegating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will  more...

Motivating Your Workforce Motivating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Ita ™s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal,  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

HR Records Retention & Disposal Managament Workshop When it comes to corporate personnel records, most HR personnel are at a loss as to what should be kept, how it should be retained, who should keep the records, how long they should be kept and what criteria to use to determine these and a myriad of other personnel record issues. Over the last four year, Kenvision Techniks Ltd has been running the HR Records Retention and Disposal Management  more...

Yoga Pre-Holiday Stress relief and relaxation Are you looking for the perfect way to relax and relieve that pre-holiday stress? Come try a vinyasa flow yoga class. Perfect for beginners and all ages. Bring a towel or a yoga mat. Questions? Call our office at (508)997-2500 or e-mail kate@medicalsurvivalconsultants. com  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

Change and How to Deal With It Change and How to Deal With It Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by  more...

The Art of Making Meetings Work The Art of Making Meetings Work Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment,  more...

Coaching Skills Coaching Skills Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and  more...

Dealing with Difficult People Dealing with Difficult People Target Audience: All staff in work environment. Program Duration: 2 days Program Overview: Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana ™t deal with the difficult people in  more...

Excellent Customer Service The global marketplace and other changes in society have created a heightened need for businesses to compete on many levels. There is a growing awareness that companies need to improve customer service to distinguish themselves in a competitive marketplace. Business need to find a way to stand out from the crowd and a good way to do this is when their staff has excellent customer service. This  more...

AT&T Certificate for Call Center Team Leaders Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...

AT&T Diploma for Agents Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them. This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path  more...

AT&T College of Call Center Excellence For Agents The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...

Microsoft EPM Solution Contrary to the popular belief, Microsoft Office Project Server 2010, or what is more commonly called Microsoft's Enterprise Project Management (EPM) Solution, may not just be Installed, Turned on, and then Used by all stakeholders across the organization. Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach. We at  more...

CAPM Certification Prepration Training Workshop Introduction : KnowledgeWoods SURESHOT CAPM Preparation Program Here is YOUR chance to Pass the PMI's CAPM Certification Examination, using our easy step-by-step SURESHOT Approach without weeks and months of endless studying. Invest Three (3) Days in KnowledgeWoods SURESHOT CAPM Preparation Program - Learn, Understand, Remember & Apply important project management concepts so that you can  more...

Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.  more...

Call Center Excellence Keeping current and competitive has never been more challenging for customer contact centers as it is now; with the economy state, emerging competitors, global markets and continually evolving technologies. Still, well trained call center employees are at the heart of creating the competitive edge for any successful call center. As the voice of the company, call center representatives must be  more...

CCIE Voice Bootcamp This intense 5 day course is designed to prepare CCIE Voice candidates to successfully pass their CCIE Voice practical lab examination. Over the duration of the course, candidates will be augmenting their existing IP Telephony knowledge, remedy their problem areas and weaknesses, as well as, gain vital test-taking strategies. This class is designed for candidates who are within 1 week to 9 months  more...

CCNP Voice (formally CCVP) Plus Bootcamp This customized course is offered and designed by VOICEBOOTCAMP, is designed specifically to prepare students for CCNA Voice, CCVP exam and covers most of the topic of CCIE VOICE as well. The CCVP Plus recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCVP  more...

City & Guilds 7307 Certificate in Delivering Learning Teaching Adults The intensive, initial teacher training course is designed to suit a variety of needs. Prospective students may be wishing to change or pursue another career, in teaching adults (generally from 16 years old and upwards). There are many opportunities to teach and train in the many colleges training and commercial organisations, locally and nationally. The 7302/ 7307 Certificate in Delivering  more...

PRINCE2 Foundation PRINCE2: 2009 Foundation Training Course Goals Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course. Participants & Benefits This course is suitable for project managers,  more...

CFA Level 1 Test Series Those who are aspiring for CFA have good news. There is no better place than Knowledge Varsity to prepare and gain confidence. These practice tests are schedule during the month of November 2009, just before the CFA tests. Mr. Arun Raja, an IIT graduate who passed level 1 in June last year says "practice tests are a must". According to him "candidates fail not because they could not master the  more...

QA Training in Virginia Instructor led classroom and online QA Training in Virginia New Weekend batches every month www. amcosys. us Schedule - Saturday and Sunday Time - 2: 00 PM to 6: 00 PM Duration: 30 Hours (4 Weeks) Latest schedule posted to www. amcosys. us Amcosys Technologies, Inc provides instructor led classroom and online (web-interactive live virtual) training courses. Our training courses  more...

Quickbooks Intermediate Training Class - Brentwood Missouri 314-644-4100 Quickbooks Intermediate Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

Quickbooks Enterprise Intermediate Training Class - Brentwood Missouri 314-644-4100 Quickbooks Enterprise Intermediate Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Intermediate Training Class - Southfield Michigan 248-540-4552 Quickbooks Enterprise Intermediate Training Class - Southfield, Michigan 248-540-4552 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Intermediate Training Class Kansas City Kansas 800-475-1047 Quickbooks Enterprise Intermediate Training Class a Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Intermediate Training Class - Arlington Heights Illinois 847-364-0835 Quickbooks Enterprise Intermediate Training Class - Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Intermediate Training Class - Holiday Florida 800-475-1047 Quickbooks Enterprise Intermediate Training Class - Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

Quickbooks Enterprise Setup Training Class - Brentwood Missouri 314-644-4100 Quickbooks Enterprise Setup Training Class - Brentwood, Missouri 314-644-4100 www. jcscomputer. NET Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting  more...

Quickbooks Enterprise Setup Training Class Southfield Michigan 248-540-4552 Quickbooks Enterprise Setup Training Class a Southfield Michigan 248-540-4552 www. jcscomputer. NET Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Setup Training Class Kansas City Kansas 800-475-1047 Quickbooks Enterprise Setup Training Class a Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar  more...

Quickbooks Enterprise Setup Training Class Holiday Florida 800-475-1047 Quickbooks Enterprise Setup Training Class a Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting  more...

Quickbooks Enterprise Setup Training Class Arlington Heights Illinois 847-364-0835 wwwjcscomputernet Quickbooks Enterprise Setup Training Class a Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You  more...

Quickbooks Intermediate Training Class Kansas City Kansas 800-475-1047 Quickbooks Intermediate Training Class a Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

Quickbooks Intermediate Training Class - Arlington Heights Illinois 847-364-0835 Quickbooks Intermediate Training Class - Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

Quickbooks Intermediate Training Class - Holiday Florida 800-475-1047 Quickbooks Intermediate Training Class - Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

Quickbooks Setup Training Class Kansas City Kansas 800-475-1047 Quickbooks Setup Training Class a Kansas City, Kansas 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting Started  more...

Quickbooks Setup Training Class Southfield, Michigan 248-540-4552 Quickbooks Setup Training Class a Southfield, Michigan 248-540-4552 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting Started  more...

Quickbooks Setup Training Class Holiday Florida 800-475-1047 Quickbooks Setup Training Class a Holiday, Florida 800-475-1047 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting Started  more...

Quickbooks Setup Training Class Arlington Heights Illinois 847-364-0835 Quickbooks Setup Training Class a Arlington Heights, Illinois 847-364-0835 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting  more...

Quickbooks Setup Training Class - Brentwood Missouri 314-644-4100 Quickbooks Setup Training Class - Brentwood, Missouri 314/ 644-4100 www. jcscomputer. net Quickbooks software Support also available. New to Quickbooks? Become a confident user. Come learn what QuickBooks can do for your business. Don't waste time through trial and error learn quickly how to become successful using Quickbooks! How Instructor-Led Seminars Can Help You Seminar Getting Started  more...

Quickbooks Intermediate Training Class - Southfield Michigan 248-540-4552 Quickbooks Intermediate Training Class - Southfield, Michigan 248-540-4552 www. jcscomputer. net Quickbooks software Support also available. Experienced Users: Come learn best practices and the most accurate and efficient way to use QuickBooks. And if you've upgraded, learn the secrets to using the new QuickBooks features. How Instructor-Led Seminars Can Help You Seminar Quickbooks  more...

QA Training Class room based training program in Virgina, participants from remote location can attend the training using webconference (online training). These are not recorded sessions, one-on-one instructor led sessions. Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Latest schedule posted to www. amcosys. us Amcosys Technologies,  more...

QuickTest Professional Training Class room based training program in Virgina, participants from remote location can attend the training using webconference (online training). These are not recorded sessions, one-on-one instructor led sessions. Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Latest schedule posted to www. amcosys. us Amcosys  more...

QTP Training in Virginia Instructor led classroom and online QA Training in Virginia New Weekday batches every month www. amcosys. us Schedule - Saturday and Sunday Time - 2: 00 PM to 6: 00 PM Duration: 30 Hours (4 Weeks) Latest schedule posted to www. amcosys. us Amcosys Technologies, Inc provides instructor led classroom and online (web-interactive live virtual) training courses. Our training courses  more...

Timeslips Billing Cycle 800/ 475-1047 Available in Missour, Michigan, Illinois Training Outline This course is ideal for the person who has had some experience with the basic features of Timeslips but has the need to know the process of billing their clients. Bills list services rendered, expenses received, charges due, and payments received. They are the result of content, format, and placement decisions made  more...

Peachtree Introduction 800/ 475-1047 Available in Missour, Michigan, Illinois Introduction Training Class Course Outline New Company Setup Setup Review & Advanced Setup Options and Procedures General Ledger Accounts Receivable Default Information Customer Defaults Account Ids & Department Masking Statement & Invoice Defaults Review Account Types Review Sales  more...

Peachtree Intermediate 800/ 475-1047 Available in Missour, Michigan, Illinois Intermediate Training Class Course Outline Transaction Entry & Reporting General Ledger Accounts Receivable Review Basic General Journal Entry Review Basic AR Transactions Financial Statements Credit Memos & Prepayments Report Grouping Applying Finance Charges Using Select for Deposit  more...

Peachtree Advanced 800/ 475-1047 Available in Missour, Michigan, Illinois Advanced Class Course Outline Security Special Procedures Setting up user passwords Changing Accounting Periods Audit Report Month End Reports & Balancing Account Reconciliation Review Backup Utility Voiding Transactions Setting a Backup Schedule Memorized Transactions  more...

Timeslips Basic 800/ 475-1047 Available in Missour, Michigan, Illinois Training Outline This course is ideal for the beginner who wants to learn the basic features of Timeslips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as - tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this  more...

Timeslips Advanced 800/ 475-1047 Available in Missour, Michigan, Illinois Training Outline This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features  more...

Timeslips Online 800/ 475-1047 Available in Missour, Michigan, Illinois Timeslips Basic On-line Training Class This class is 3 interactive sessions taught online. This course is ideal for the beginner who wants to learn the basic features of Timselips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as-tracking your time and expenses, entering  more...

Fixed Assets 800/ 475-1047 Available in Missour, Michigan, Illinois Introduction Training Class Course Outline INTRODUCTION TO FAS MAINTAINING ASSETS Starting FAS Maintaining Assets Using the FAS Icon Main Tab Using the Start Menu Disposal Tab Using the Maintain Menu History Tab Menu Options Notes Tab File Menu Customizing the System  more...

MAS 90 Training Class 800/ 475-1047 Available in Missour, Michigan, Illinois MAS90 Core Modules Training Class MAS90 Course Outline Library Master Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General  more...

Peachtree online 800/ 475-1047 Available in Missour, Michigan, Illinois Peachtree On-line Training Class This class is a preset number of interactive sessions taught online based on the client s requirements. This course is ideal for the user who wants to learn the software from the comfort of their chair. The outline is created by the user and sent to our office for review prior to the class  more...

MAS 200 Training Class 800/ 475-1047 Available in Missour, Michigan, Illinois MAS200 Core Modules Training Class MAS90 Course Outline Library Master Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General Ledger  more...

Crystal Reports 800/ 475-1047 Available in Missour, Michigan, Illinois Crystal Reports Training Class Course Outline Introduction to Crystal Reports Creating List Reports Integration Selecting Data Source Help Files Linking Tables Field Definitions Adding Fields to Reports Starting Crystal Reports Sorting Report Data Menu Overview Selecting Records  more...

Meta-NLP Leadership Certification Training - Mumbai Get 2 Internationally recognized certificates. 1. International Coach Certificate (Kid start your international coach career) 2. International Neuro Semantics NLP Practitioner certificate (Develop razor sharp effectiveness for excellence) Duration: 8 Days Date: Every month Place: Mumbai What will happen to you in this training? * Develop yourself as an effective leader * Create a  more...

Customer Service and Communication Skills for Call Centers Advanced free-style scripting and verbal patterns for telephone professionals Imagine if everyone in your call center communicated with more clarity, tact, and finesse even under pressure. Could your call center be more successful if the representatives were more strategic, tactical communicators? Do your customer service agents struggle to find the right words when the pressure is on?  more...

Advanced Presentation & Public Speaking Skills Workshop (2-day Interactive Training Course in London) Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Edinburgh) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Glasgow) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Manchester) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Leeds) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Birmingham) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in London) Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Job Interview Skills Training Course (1-day Interactive Workshop in Leeds) OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Training Course (1-day Interactive Workshop in Glasgow) OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Training Course (1-day Interactive Workshop in Birmingham) OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Job Interview Skills Training Course (1-day Interactive Workshop in London) OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Effective Communication Skills Training Course (1-day Interactive Workshop in London) Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Effective Communication Skills Training Course (1-day Interactive Workshop in Manchester) The Effective Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises,  more...

Effective Communication Skills Training Course (1-day Interactive Workshop in Glasgow) Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

learn basic computers, accounts , dtp ,web page designing join for various courses in computers like basic computers ( word, spread sheets, presentations & internet applications) Diploma in desk top publishing Diploma in Web Page Design Advance diploma in softwareTestings Certified courses in cgfns ,nclex-rn, ielts Computer Hardware courses ( A ,N ,MCSE,CCNA) Advance diploma in Software Engineering We also conduct spoken english & call centre  more...

Forensic Loan Auditor Training Program - Orlando FL Course - August 4-7 2011 Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program, sponsored by the National Association of Mortgage Underwriters (NAMU). Call us today at 310-432-6304  more...

The Nations Only Forensic Loan Auditor Certification Training June 21 25th Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program, sponsored by the National Association of Mortgage Underwriters (NAMU). Call us today at 310-432-6304  more...

The Nations Only Forensic Loan Auditor Certification Training July 7-10 2011 Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program, sponsored by the National Association of Mortgage Underwriters (NAMU). Call us today at 310-432-6304  more...

Forensic Loan Auditor Certification Training in San Diego, CA -March 17th -20th Become a Certified Forensic Loan Auditor! Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program. Call us today at 310-432-6304 Certified Forensic Loan Auditors, LLC is Attorney Operated, and Better Business Bureau Accredited. This course will cover forensic loan auditing for possible violations of Real Estate  more...

The Nations Only Forensic Loan Auditor Certification Training July 12th Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program, sponsored by the National Association of Mortgage Underwriters (NAMU). Call us today at 310-432-6304  more...

The Nations Only Forensic Loan Auditor Certification Training August 2nd Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program, sponsored by the National Association of Mortgage Underwriters (NAMU). Call us today at 310-432-6304  more...

Forensic Loan Auditor Certification Training in Orlando FL August 30 2010 Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html http://www. certifiedforensicloanauditors. com/ forensic_loan_audit_certification_training_orlando_florida_0813. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification  more...

Lotus Help Desk Course - Domino Are you ready to move up in the Help Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help  more...

Lotus Courses New Features in Domino Designer 8 This 1-day Lotus course covers the enhancements made to the Lotus Notes 8 and Lotus Domino Designer clients including @functions, @commands, design element properties, the LotusScript language, and changes that affect Web application development. Book this course today by calling Holborn Training Ltd, an authorised IBM Training Reseller on 020 7025 4700 or 020 7792 5214. Call today.  more...

Forensic Loan Auditor Certification Training in Las Vegas NV October 14 2010 Become a Certified Forensic Loan Auditor! Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification training program. Call us today at 310-432-6304 Certified Forensic Loan Auditors, LLC is Attorney Operated, and Better Business Bureau Accredited. Certified Forensic Loan Auditors, LLC (CFLA) is a network of experienced professionals  more...

Forensic Loan Auditor Certification Training in Orlando FL August 12 2010 Become a Certified Forensic Loan Auditor! http://www. certifiedforensicloanauditors. com/ 5. 0_forensic_loan_auditor_certification_training_program_namu. html http://www. certifiedforensicloanauditors. com/ forensic_loan_audit_certification_training_orlando_florida_0813. html Join a booming career and enroll in our 32-hour in-person, comprehensive forensic loan audit certification  more...

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

Power of Perception Power of Perception Thinking Skills | Decision Making | Problem Solving Dr. Edward de Bono's Power of Perception gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. Power of Perception will enable you to have a broad and inclusive viewpoint. The Power of Perception tools create a framework for defining  more...

Cisco Unity 5x IAUM Course Description We have combined two Authorized Cisco Unity courses (AUM and IUM) into one comprehensive one week Training experience. In this course, administrators and system engineers will perform system setup and customization; add, delete, and modification of subscribers. We will also be exploiting the use of Call Handlers to build and implement one touch dialing and Audio Text  more...

Cisco Unified Communications Architecture and Design course UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data  more...

Cisco Unified Voice Portal Developer CVPD Course Description CVPD 4.0 teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution. Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio  more...

Cisco Unified Voice Portal Implementation CVPI Course Description The Cisco Unified Voice Portal Implementation (CVPI) course is a 5 day, instructor-led course that covers the tasks necessary for the Operation, Administration, Management and Provisioning of Unified CVP as it is installed in a Comprehensive Intelligent Contact Manager Enterprise (ICME) environment. Duration 5 days, Instructor-led classroom training Prerequisites To  more...

Cisco Unified Communications IP Tel Part 2 v60 IPT2_60 Course Description Implementing Cisco Unified Communications IP Telephony Part 2 (CIPT2) v6.0 prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and  more...

Cisco Unified Communications IP Tel Part 1 v60 CIPT1_60 Course Description Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course  more...

CIPT Accelerated CIPT parts 1 and 2 v60 IPT ACC_60 Course Description Implementing Cisco Unified Communications IP Telephony Boot camp (CIPT BC) v6.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified  more...

Administering CallManager and Unity CCMU-see ACUCMU Course Description Administering Cisco Unified CallManager (CUCM) and Unity is a 4 day, instructor-led course that teaches administrators how to perform the most frequently requested administrative tasks for Cisco Unified CallManager, Unity, and IP phone installations. The course will provide you with the skills and knowledge necessary to handle the addition of users, changing of  more...

CCVP Bootcamp Training The CCVP Bootcamp course is a 15-day, lab-intensive course designed for delivery by HBFITES. This task-oriented course teaches the knowledge and skill needed to achieve the CCVP certification. CCVP Bootcamp combines the following courses: Cisco Voice Over IP (CVOICE), Cisco Voice Gateways and Gatekeepers (GWGK), Cisco IP Telephony (CIPT 1), Cisco IP Telephony Part 2 (CIPT2), Implementing Cisco  more...