Instructor Led Asking Questions Training

Basic Communication Skills ...oblems that may be holding them back. -Develop skills in asking questions. -Identify what their non-verbal messages are telling others. -Develop skills in listening actively and empathetically. -Enhance their ability to handle difficult situations. -Deal with situations assertively N. B. Content can be modified (Customized) as per customers requirements & business objectives Course  more...

Supervising Basics Managing People Made Easy ...he position. -Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees. -Use a technique for giving employees clear instructions. -Employ strategies to deal with personnel challenges such as hostility, complaints, and laziness. -Understand the importance of developing good relationships with employees and peers. N. B. Content can  more...

Effective Communication This course will enable participants to adapt their communication stragteg to different situations with more focus on communication methods& styles. Program Contents: *Communication Model.*Guide to asking questions. *Guide to listening.*Social communication styles. *Communicating to different styles.*psychology applied the communication.  more...

Competency Based Selling This program will introduce to participants the key competencies each and every sales person need to master in order to be able to generate sales and achieve progress in his career through a 2 days full of activity, practice, games, workshops, and a lot of fun and enthusiasm. The program starts by an introduction to general then specific business understanding and tackles each area of the selling  more...

How to Manage Up This course will go over how to communicate with your management, upper management and your peers. Tips on how to match behaviors and personalities, understanding values, listening and asking questions will be covered  more...

Executive Spanish Experience Designed for business people who need to gain fluency when speaking Spanish in a working environment. It is an intensive, high quality Spanish course for business people + daily outdoor activities (horse riding, trecking, swimming, tai-chi etc.) + Spa and Wellness center (thermal circuit, massage etc.) It includes full lodging. Students will stay in a beautiful 4-star hotel with wonderful  more...

Safeland ...k facility. a To explain to each student the value of asking questions when they do not understand a certain aspect of their job. a To ensure that each employee that has completed this program has an identification card indicating that they have completed the course. Target Audience Designed for any employee that is new to the Oil, Gas and Petrochem industry that will  more...

Presentation Skills To get confidence around doing a great presentation that will get you the business that you want. Anyone can attend. The 10 points that will allow you to do a slam dunk presenation.  more...

Basic Customer Service Program Course Outline I. Ita s Our Client a The Customer Service Perspectives II. Communication Skills a. Active Listening b. Asking Questions c. Paraphrasing d. Telephone Etiquette i. Handling Incoming Calls ii. Handling Outgoing Calls III. Suspending Frame of Reference IV. Handling Complaints a. Types of Customer Complaints b. Factors in Complaint Handling c. Golden Rules for  more...

Searching for Opportunities Searching for Opportunities Overview Every sales person knows that asking questions is important. But how do you ask questions that get customers to move forward? And move forward with you? And among the hundreds of opportunities that you COULD pursue, how do you decide which ones offer the greatest chance of success and return on your investment of time, resources, and energy?  more...