Online Aspects eLearning

Creating a Business Execution Culture Creating a Business Execution Culture In today's fast-paced, high tech world, change comes more rapidly than ever before. Businesses must be in a state of constant evolution and continuous improvement just to keep up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is  more...

Human Resources Fundamentals HRCI PHR ...human resources professional, you are involved in various aspects of the organization and need to have a range of core skills and knowledge. Toward that end, this course will help you prepare for the HRCI certification examination with regard to human resources fundamentals. In this course, you'll learn about such things as qualitative and quantitative abilities; budgeting and accounting  more...

Sexual Harassment at Work HRCI PHR ...l harassment. In this course, you'll learn about the many aspects of sexual harassment, the key types of sexual harassment claims, the recent legal history of sexual harassment, and important elements of an effective sexual harassment prevention program. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by  more...

Recruiting Talent ...the positions they need to fill. This course explores two aspects of recruitment as one component of a sustainable talent management strategy: attracting the talent needed to meet the company's needs, and using innovative recruiting techniques to find the right people. Learners will explore how to consider the needs of the organization balanced against the expectations and needs of the  more...

Tests for Variances and Proportions Tests for Variances and Proportions ASQ Six Sigma Black Belt (SSBB) As a Six Sigma team moves into the Analyze phase of a project, team members begin analyzing the information and data collected in the earlier phases. During the Analyze phase, Six Sigma teams identify possible sources of variation, underlying root causes, and areas for improvement. It is here where assumptions or hypotheses  more...

Cisco CVOICE 8 0 Path Selection Calling Privileges ...E v8.0) Path selection is one of the most important aspects of a well-designed VoIP system. High availability is desirable so that there is usually more than one path for a call to take to its final destination. Multiple paths provide several benefits, including redundancy in case of a link failure or insufficient resources on that link and a reduction in toll costs of a call. This course  more...

Web Services with Visual Basic 2005 Web Services with Visual Basic 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

Serviced Components and Messaging with Visual Basic 2005 Serviced Components and Messaging with Visual Basic 2005 Microsoft To identify how to create secure serviced components and implement key aspects of messaging  more...

WSE Implementation with Visual Basic 2005 WSE Implementation with Visual Basic 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Managing Projects within Organizations ... stakeholders, both internal and external, and many other aspects of the context in which the project is carried out. Understanding this context is critical to good planning and good decision making as the project progresses toward achieving its objectives. This course provides an overview of the project management discipline as outlined in A Guide to the Project Management Body of Knowledge  more...

Project Requirements and Defining Scope ...ughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance. Through interactive learning strategies and realistic scenarios, the learner will explore these concepts and gain a better understanding of the inputs to, the tools and techniques for, and the outputs of the  more...

Web Services with C 2005 Web Services with C# 2005 Microsoft To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services  more...

WSE Implementation with C 2005 WSE Implementation with C# 2005 Microsoft To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing  more...

Serviced Components and Messaging with C 2005 Serviced Components and Messaging with C# 2005 Microsoft To identify how to create secure serviced components and implement key aspects of messaging  more...

Integrity in the Workplace ...e, and decide to report it. This course discusses various aspects of corporate ethics, including fraud and abuse associated with financial, safety, health, environmental, and other workplace issues, and the regulatory agencies, laws, and regulations that govern them. The course also discusses how both employers and employees can improve integrity and promote an ethical workplace culture. For  more...

Facilitating Difficult Situations ... will learn to recognize and deal with the most difficult aspects of facilitating groups. You will explore typical trouble spots, like dealing with side conversations. Discover ways to maintain and channel enthusiasm with high-participation groups and turn around low-participation situations. Learn techniques to help you handle sabotage and passive/aggressive behavior. Capitalize on  more...

Understanding Change .... Since the nineteenth century, the pace of change in all aspects of our lives has become faster and faster and responding to change well is a necessity in today's competitive business environment. Leaders and managers, regardless of industry or organization, require a clear understanding of how important organizational change is in order to propel their organizations forward. This course  more...

Dealing with Resistance to Change Dealing with Resistance to Change Change is inevitable in an organization, but the process of adapting can be painful. Organizational change can cause anxiety and upheaval, and when it does, it's no surprise that employees show resistance. Resistance behaviors can vary from individual to individual and they are often unproductive. While managers may be tempted to deal with behaviors  more...

Integrated Project Change Control and Close ... fashion and to close out phases and projects so that all aspects are brought to a controlled close. The Project Integration Management knowledge area includes six processes, ranging from the creation of the project charter at the beginning of a project through to the close of a project or phase. This course covers the inputs, tools and techniques, and outputs of the fifth and sixth processes:  more...

Communicating Effectively with Project Stakeholders Simulation ...ilored to meet their needs. While mastering the technical aspects of project management is essential, it is not enough to ensure success. The Communicating Effectively with Project Stakeholders Simulation is designed to provide opportunities to practice the communication skills required to effectively manage project stakeholders. This simulation comprises three scenarios and is based on the  more...

The Profession of Selling The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling"  more...

ITIL reg V3 Overview Creating a Service Culture ITIL® V3 Overview: Creating a Service Culture Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today\'s competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and  more...

Supply Chain Management ...can quickly deteriorate. This course explores many aspects of the organization-supplier relationship, including supplier selection and communication strategies. The course also examines approaches to measuring supplier performance as a basis for improvement. It also looks at the importance of certification, partnerships, and alliances as they relate to the supplier relationship. It is  more...

Training and Development ...ans of attaining strategic objectives. It delves into all aspects of corporate training, including the front-end needs analysis, and identifying effective design and development strategies. It also examines various ways to deliver training, and provides insight on how to accurately evaluate the impact training programs have on a company's bottom line. It is aligned with the Quality Management  more...

Moving Business Services Into the Cloud ...oriented architecture and traditional IT services and how aspects of cloud services can present new opportunities to businesses. It outlines strategic implication and provides tips on how businesses can attempt to measure the value of transitioning to cloud computing. This course presents cloud-enabled business models, an example of a cloud adoption lifecycle, the cloud computing reference  more...

Internet Site Development Internet Site Development Planning and designing sites based on customer requirements is an essential aspect of web development. This course covers the key aspects of planning and designing sites for users, ensuring that sites have gone through site functionality testing, and also explores the use of active content and multimedia in site development. This course is part of a series in the  more...

CISSP Domain Operations Security ...many faces, but always comes back to making sure that all aspects of the operation of an enterprise environment are secured and functioning correctly. This course delves into the mechanisms used to track security threats, resource protection, and securing the enterprise environment. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information  more...

CISSP Domain Legal Regulations Investigations Compliance ...ould be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be used when investigating crime. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium (ISC2) for its Certified Information Systems  more...

Operations Management Product Service Management ...ough its growth, maturity, and decline stages. Operations aspects of product management are very vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate operations, marketing, and sales functions to deliver desired products and services to customers. This course provides a broad  more...

Oracle Database 11g R2 Managing Databse Resources The Scheduler ...uler features, you can exercise more control over various aspects of scheduling, such as job windows and prioritizing jobs. This course explains how to configure the Database Resource Manager to access and create resource plans, create, configure, and administer consumer groups, as well as activate a resource plan and monitor the Resource Manager. This course also explores how to simplify  more...

Marketing Essentials Planning and People ... of the Marketing Mix fails to address two very important aspects of marketing: planning and people. This course focuses its attention on the importance of linking marketing activities to an organization's overall strategic objectives; and exactly how the planning process is carried out. The importance of recognizing the difference between marketing strategies and marketing tactics is also  more...

Marketing Essentials Place ...nitiative and requires careful integration with all other aspects of the modern marketing mix. This course provides essential insight into distribution. It reviews the advantages of building a strong, efficient distribution network that is aligned with organizational and marketing goals, as well as product characteristics and target markets. It covers key distribution strategies, distribution  more...

Configuring Mobile Computing in Windows 7 ...) Remote access and remote security are fundamental aspects of IT environments. From small remote telecommuter offices, to enterprise networks, remote access and the security to make them viable are everyday concerns in modern networks. This course examines BitLocker, offline file support, caching servers, DirectAccess, VPNs, and Network Access Protection. This course maps to exam 70-680:  more...

SAP Business One Introduction for End Users SAP Business One: Introduction for End Users SAP SAP Business One is a comprehensive set of integrated business management applications. Business One provides an entire set of core modules, including financials, sales, operations, customer management, and logistics, which enable a small-sized to medium-sized enterprise to manage all aspects of the business. This course provides an overview  more...

Reducing Waste Streamlining Value Flow Using Lean Reducing Waste & Streamlining Value Flow Using Lean Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.  more...

The Cash Flow Statement ... during a reporting period. This course discusses various aspects of Cash Flow Statements and walks the learner through the steps in preparing one using a business scenario. Learners are introduced to various components in a Cash Flow Statement and also shown how to calculate cash at the end of the accounting period. This course also presents examples of how various transactions affect cash  more...

Tool Support in Software Testing ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Configuration Mgmt Risks Incidents in Software Testing ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Software Test Management ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

White Box Software Testing Techniques ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Black Box Software Testing Techniques ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Using SharePoint 2010 with Office 2010 Using SharePoint 2010 with Office 2010 Microsoft SharePoint 2010 offers a wide variety of exciting Office integration, file synchronization, collaboration, and social computing features. This course explores the ways in which Office 2010 and SharePoint are integrated with one another. It also explores working with Office Web Apps so you can view and edit Office files in a browser window. In  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of  more...

Planning Name Resolution IP Addressing in MS Win Server 2008 ...r Enterprise administrators are involved in various aspects of infrastructure design. One of these areas includes planning the IP addressing scheme and name resolution strategy. This course covers the key IPv4 and IPv6 characteristics, advantages, and drawbacks, so that administrators are able to plan an appropriate addressing approach. The course outlines the IPv4 and IPv6 technologies  more...

The Capital Markets Industry Overview Version 1 The Capital Markets Industry Overview: Version 1 The capital markets industry is an exciting, fast-paced, and volatile industry. Comprised of investment banks, securities firms, and a variety of other stakeholders, the industry helps companies and governments raise long-term funds on the capital markets. The industry participants deliver various services to their clients, such as  more...

The Chemicals Industry Overview Version 1 The Chemicals Industry Overview: Version 1 The chemicals industry is comprised of thousands of companies throughout the world that use basic raw materials to produce chemicals that have commercial value to consumers and other industries. These chemicals are used to produce plastics, synthetic fibers, lightweight automobile parts, fertilizers, cosmetics, household materials, computers, and  more...

The Broadcasting Entertainment Industry Overview Version 1 The Broadcasting & Entertainment Industry Overview: Version 1 The Broadcasting & Entertainment Industry is tasked with engaging its consumers with new and traditional forms of entertainment. The industry players deliver films, television programs, music, radio programs, electronic media, books, news, and an ever expanding array of entertainment products. It provides its customers throughout  more...

The Banking Industry Overview Version 3 The Banking Industry Overview: Version 3 The banking industry is a vital component to individual, business, national, and global financial well-being. This industry builds and maintains financial relationships with customers of all sizes to supply financial products and services that stimulates economic growth. The industry players produce an assortment of services from savings accounts to  more...

The Utilities Industry Overview Version 1 The Utilities Industry Overview: Version 1 The utilities industry is essential to modern living and the modern economy. It provides safe sources of drinking water, proper sewage disposal, and reliable heat sources for homes and businesses. It also provides a reliable source of electrical energy to operate the machinery, equipment, and appliances that are vital to a region's prosperity and  more...

The Retail Industry Overview Version 3 The Retail Industry Overview: Version 3 The retail industry provides consumers with goods and services for their everyday needs. Comprised of a variety of stakeholders, this industry offers customers the flexibility to buy products from around the world, which requires industry players to have a global supply chain that ensures their products can be cost-effectively sourced from various  more...

The Education Industry Overview Version 1 The Education Industry Overview: Version 1 The education industry provides its students with the knowledge and skills to adapt to a continually changing working world. The industry consists of an expanding array of organizations that seek to provide lifelong learning to its customers. These organizations include traditional colleges and universities as well as companies focused on training  more...

The Telecommunications Industry Overview Version 3 The Telecommunications Industry Overview: Version 3 The Telecommunications Industry is to the modern world what the central nervous system is to the human body. Made of a complex set of sectors and subsectors and a variety of stakeholders, this industry builds, maintains, and operates networks to supply an essential service to customers globally. The industry players produce communication  more...

The Insurance Industry Overview Version 3 The Insurance Industry Overview: Version 3 Comprised of a variety of stakeholders, the Insurance industry provides products and services that are designed to protect businesses and individuals from risks. The industry players deliver risk coverage, while attempting to manage their own risks in an environment that is subject to regulatory requirements, competitive forces, margin pressures,  more...

The Federal Government Industry Overview Version 3 The Federal Government Industry Overview: Version 3 The federal government industry is the world's largest service provider with primary responsibility to provide essential services to its citizens funded through its collection of taxes. A federal government is usually comprised of a host of governmental departments and various stakeholders, which can include, but are not limited to,  more...

The Information Technology Industry Overview Version 3 The Information Technology Industry Overview: Version 3 The information technology industry plays a unique role in helping companies conduct their businesses in the modern era. Industry participants must be highly competitive to provide the latest technological advances. It provides value to customers by embracing new trends, such as cloud computing, virtualization, and mobile application  more...

Static Techniques Test Design in Software Testing ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Testing Throughout the Software Life Cycle ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Fundamentals of Software Testing ... Software systems are increasingly ubiquitous in all aspects of our lives. Failures in these systems can be costly in terms of money, time, and business reputation. Some software failures can even result in personal injury or death. Effective software testing is integral to mitigating harm caused by software failures and providing confidence in software systems. This course introduces  more...

Organizational Structure Employee Behavior ...ature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that enables a company to achieve its mission, goals, and objectives. In this course, you'll learn how to instill positive employee behavior within your  more...

CompTIA Server 2009 System Software ...ations to make the NOS useable. One of the most important aspects of NOS software security is also covered in this course along with user and resource management tasks. The course maps to CompTIA's Server 2009, SK0-003, and covers the following exam objectives: 2.1 Install, deploy, configure, and update NOS (Windows / *nix); 2.2 Explain NOS security software and its features; and 2.3 Given a  more...

Advanced Document Features in Word 2007 Advanced Document Features in Word 2007 Microsoft Some of the advanced features of Microsoft Office Word 2007 offer ways in which you can automate and streamline the way you work. You can use macros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the  more...

Getting Started with PowerPoint 2007 Getting Started with PowerPoint 2007 Microsoft Microsoft PowerPoint 2007 is a powerful authoring application that enables you to create high-impact, professional-looking presentations quickly and easily. This course shows how to create a new presentation from scratch, and also how to use layouts and views to make working with your presentation easy. It provides you with a solid introduction  more...

Cisco IINS 1 0 LAN SAN Voice Endpoint Security ... important to have a good understanding of the additional aspects of network security, such as LAN, storage area network (SAN), voice, and endpoints. An understanding of how to place emphasis on Layer 2 and host security to provide a much more comprehensive coverage of the important issues involved in securing an enterprise is also crucial. This course explains how to configure LAN devices to  more...

Getting Started with Data Sets Using VB 2008 ...ected data environments. This course examines the various aspects of DataSets and their role as one of the key components of the ADO.NET architecture. Specific topics covered include creating DataSets with Visual Basic 2008, working with typed and untyped DataSets, and configuring typed DataSets and DataAdapters. This course is one of a series in the SkillSoft learning path that covers the  more...

Using Query Notifications Synchronizing Data With VB 2008 ...y and SqlCacheDependency. Topics also look at the various aspects of synchronizing data, including creating a synchronization services application and configuring synchronization in Visual Studio. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application Development 70-561.  more...

SQL Server 2008 Database Monitoring and Performance ...or SQL Server 2008 using counters, which monitor specific aspects of the server for performance issues. SQL Server 2008 includes the Activity Monitor, which provides an overview of the system's performance in real-time. And the Database Engine Tuning Advisor enables administrators to analyze a database's workload and then implement recommendations to provide better performance for the database.  more...

Operations Mangement Inventory Management ...d to the service industry. This course deals with the key aspects of inventory management in a manufacturing or a service organization. It walks the learner through the valuation of inventories and the most common costs associated with ordering and holding inventories. The course also covers how to determine an economic order quantity and the reorder point for inventories. Finally, the course  more...

Operations Management Management of Quality ...onformance to customer requirements." These two important aspects are common to most definitions of quality. Management of quality is critical to two important goals of operations - producing products and services to customers' satisfaction, and helping the organization achieve its financial goals. Operations managers set out performance objectives to achieve these goals and measure the  more...

The Oil and Gas Industry Overview Version 3 The Oil and Gas Industry Overview: Version 3 The oil and gas industry is a key player in supplying the world's energy, transportation, petrochemical, and fertilizer needs. Comprised of both national and independent oil and gas companies, the oil and gas industry supplies the products needed to heat homes, provide transportation by running engines in motorized vehicles, increase food  more...

The Pharmaceutical Industry Overview Version 3 The Pharmaceutical Industry Overview: Version 3 The pharmaceutical industry provides an extensive range of medications to consumers throughout the world. Comprised of a variety of stakeholders, this industry is dependent on discovering and developing medicines, manufacturing these products commercially and marketing them to health officials or consumers. Industry players adopt unique  more...

Key Aspects of the American Work Environment ...Aspects of the American Work Environment Relocating abroad to the United States can be a rewarding and exciting experience. However, going into an unfamiliar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for  more...

Getting Started with ADO NET 4 DataSets Using C 2010 ...ected data environments. This course examines the various aspects of DataSets and their role as one of the key components of the ADO.NET architecture. Specific topics covered include creating DataSets with Visual C# 2010, working with typed and untyped DataSets, and configuring typed DataSets and DataAdapters. This course is one of a series in the SkillSoft learning path that covers the  more...

Negotiation Skills for Sales Professionals Value Exchange ...Negotiating concessions and exchanging value are integral aspects of any sales negotiation process. But when is the best time to make concessions? And how do you make concessions effectively so that you maximize the value of your proposal to the other side and maintain a position of power? This course provides detailed instructions on how to use concessions to achieve agreement during a sales  more...

EU Privacy Data Security ...ctice of their respective national regulators, as not all aspects of data protection law is harmonized. Therefore when a data protection issue occurs, particularly one which affects several member states, it may be dealt with differently under each national law. This course addresses EU privacy laws at the level of the Directive and provides several examples of the specific approaches taken by  more...

Planning Projects with Project Server 2007 ...a project manager has the tools to manage and oversee all aspects of project plans and deliverables. This course describes the project, scope, and schedule, risk, and staffing management plans, and how a project manager can combine the benefits of using Office Project Web Access and Office Project Server 2007 to ensure projects come to a successful conclusion. This course is one of a series in  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ITIL® 2011 Edition Overview: Creating a Service Culture ITIL Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today's competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature This course examines characters, scenes and plots involved with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style  more...

How to Write Short, Short Fiction This course explores writing short fiction pieces. During this course, students explore different aspects of short fiction and also sources for publication.  more...

Writing Great Copy for Magazines During this course, students explore various aspects of writing for magazines. Students explore various aspects of, and techniques needed to write for magazines. During the course, students will also identify their key interests and how they can focus those interests into marketable pieces of writing.  more...

How to Find Legitimate Home Employment ...aspects of working from home by using a how-to guide that will make your efforts easier. If you are looking to work at home and are looking for a guide that will show you step-by-step how to accomplish this goal, this is it. You?ll learn how to find a legitimate business, where to look, what you will do to start the business, and what is involved after that. The course is designed to help you  more...

Writers at Work: A Review for Professionals - Part I ...aspects of good writing on the job. This is the first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing on the job: understanding good paragraph structure,  more...

The Beginning Teacher Operation of Schools Discusses the aspects of school administration, including financing, governance, and organization.  more...

Essential Legal and Ethical Principles of the Medical Office ... other health fields. It emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical assisting; introduction to medical law; physician/patient/assistant relationship; medical  more...

Access 97 Level 2 Students in this course will learn to master the more powerful aspects of Microsoft Access 97, including a variety of views, data types and field properties, and summary reports and mailing labels.  more...

Excel 97 This course introduces students to the introductory, intermediate, and advanced aspects of Excel 97. It starts out teaching basic spreadsheet features and moves up to the most powerful aspects of Excel, such as adjusting default settings, creating views and custom toolbars, protecting worksheets, and applying passwords.  more...

Excel 97 Level 2 This intermediate course introduces students to the more powerful aspects of Excel 97. Some topics that will be covered include working with multiple worksheets; inserting, deleting, and moving worksheets; freezing frames; 3-D references; macros; named ranges; and changing worksheet names.  more...

Excel 97 Level 3 This advanced level course introduces the accomplished Excel user to the most powerful aspects of Excel. Some topics that will be covered include adjusting default settings; creating views and custom toolbars; protecting worksheets and applying passwords; and importing data from other applications.  more...

How To Master Time Management This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft  more...

Office 2000 Advanced ...rse introduces the accomplished user to the most powerful aspects of these applications. It also strives to help the professional become a more effective writer. In this course, students will learn how to use the advanced features of Microsoft Word, Excel, Access, and PowerPoint 2000, as well as a section on business writing. Through Microsoft Word 2000, students will learn how to customize  more...

Office 2000 Intermediate ...lls. This course introduces students to the more powerful aspects of these applications and attempts to broaden and develop the basic skills that they already possess. This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. In Microsoft Word, students will  more...

Office 97 Intermediate This intermediate course introduces students to the more powerful aspects of Word, Excel, Access, Powerpoint, and Outlook 97. As users get more familiar with this intermediate course, they will increase the possibilities of what they can create with these applications.  more...

PowerPoint 2000 MOUS ...this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...

PowerPoint 2000 Proficient ...this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, animation, and Web presentations. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and  more...

PowerPoint 97 This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn how to design PowerPoint presentations on their computers through examples and interactive exercises. They will learn to use templates, create tables, and prepare a presentation for printing. The user will also be introduced to the most powerful aspects of Microsoft PowerPoint 97 as they become  more...

Word 2000 ...ic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve professional writing skills. This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The first skills  more...

Social and Emotional Learning ...charging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee  more...

Financial Basics for Non-financial Managers ...erms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and methods to give you a complete picture of your financial position. IMPORTANT  more...

How To Master Customer Service Course description -- Customer service personnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very  more...

Excellent English: A Writing Review - Part I: Sentence Structure ...hat suit them. Part I of the review covers the most basic aspects of good writing: understanding parts of sentences and speech; ensuring sentence completeness; and conquering common problems with verbs, pronouns and modifiers. Students will read, study, complete exercises and take mastery quizzes that will ensure their understanding of the concepts and revision techniques. Required Book: The  more...

Communicate With Confidence This fun course improves written and spoken communication by correcting common grammatical mistakes, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications. Don?t know where to put that apostrophe? Bamboozled by ?who? and ?whom?? It?s hard to communicate with confidence when you?re uncertain  more...

Starting A Business?: How To Develop An Effective Business Plan You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...

A Fast Track Course to Using QuickBooks Accounts Receivable The first in a series--Teaches all aspects of the accounts receivable module for QuickBooks in a concentrated 5-day format.  more...

Dramatically Increase Sales With Minor Web Site Changes and Adjustments! Some web sites lure their visitors in and quickly make the sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their  more...

How to Make any Event Special This course explores aspects of event planning. This course explores event planning for business or personal settings. By exploring ways to streamline the event planning sequence, this course helps students plan their events from the ground up. Additionally, students create valuable templates that will assist them in future event planning.  more...

21st Century Assertiveness and the Art of Persuasion ...asion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy. The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of Persuasion examines the cultural,  more...

Blackboard Basics for K12 ...are experiencing and discovering the environment from all aspects possible. This course will help you learn how to develop and to manage your course using Blackboard 6. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board  more...

American Citizenship Test Prep ...an citizenship test. This course contains seven critical aspects of information that you will need to know, including: rights and responsibilities of American citizens and aspects of eligibility to apply for citizenship, American History, American Government, American Holidays and Symbols, U.S. Constitution (Preamble and Articles), U.S. Constitution (Bill of Rights and Articles) and 100  more...

Bartending the Easy Way-Online ...rtender, this course could be completed in 1-2 weeks. All aspects of the business are covered and students will be well-prepared to work as a bartender, in addition to being a valued employee. Bartending the Easy Way is an in-depth study of professional bartending. This exceptional online course will prepare you to work as a professional bartender in all types of establishments. Bartending  more...

Bartending to the Max-Online ...hind the bar and this class focuses on the most important aspects of bartending in the real world. Yes, the fun part is mixing the cocktails, but often the principles of the business, customer service and ethics are overlooked areas of the job. Bartending is a career that demands great intelligence, quick-thinking, an excellent memory, physical stamina and superior multi-tasking skills. These  more...

Basics Of Smart International Procurement ...tionally involves having to expand your knowledge of many aspects of procurement that you don?t have to worry about when buying domestically. Differences in cultures, laws, communications, currencies, and more have to be understood to support international procurement. And if you don?t have a good foundation, your international procurement efforts will have a higher probability of failing. But  more...

Database Management ...aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a computer in a windows environment. No programming  more...

Delegation - Leveraging Through Others ...allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human  more...

Expert Certificate Course in Medical Billing ...cial operations of the medical office is involved in many aspects from writing office policy to institute the billing standards for the medical practice, submitting claims, interfacing with the customers and insurance companies, to working with the physician or hospital staff to insure proper billing is done. Billers need to know insurance rules and regulations for various insurance plans,  more...

Learning to Avoid Questionable Interview Questions ...aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S.,  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...om what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete this course within a reasonable period of time.  more...

The Art of Active Listening ...just being quiet and paying attention, although those are aspects of being a good listener. Being a good listener is not a passive activity. It entails taking actions that will encourage the other person to open up and communicate what is really on their mind. Good listening is active listening. That is the topic of our course-- Active Listening. The user is given 1 year access to this course.  more...

Build Your Own BIZ - Teamwork This course will help you learn to build strong and effective workforce teams.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build  more...

Windows 2000 Script Host Automating Administration Tasks To explain more advanced aspects of the VBScript programming language  more...

Managing Contingent Workers Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...

Legal Pitfalls Regarding Independent Contractors ...d benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors to employees by your management practices. Thus prepared, you will be able to use independent contractors  more...

Communication Skills for Successful Management Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...

Problem Performance Prevention ...a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid  more...

Systems-thinking Models and Thinking Skills How is "systems" thinking different from everyday thinking? Learning to apply systems thinking involves more than just knowing what it is. There are many ways to look at a problem, and how you approach it can drastically change the outcome. This course looks at the four-step systems-thinking method for addressing issues. It covers four different styles of thinking: dynamic thinking, big-picture  more...

Configure Security for Windows SharePoint Services 3 0 Describe how to configure various different aspects of WSS security, such as authentication, permission levels, user groups, and Information Rights Management (IRM).  more...

Oracle Database 11g New Security Features identify the ways in which Oracle Database has enhanced security, including enhancements to Transparent Data Encryption and password security, and identify the steps for managing all aspects of security.  more...

Oracle Database 11g Configuring for Recovery To recognize the steps for configuring all aspects of backup and recovery functionality in Oracle Database 11g, using ARCHIVELOG mode, retention policies, a Flash Recovery Area, and an RMAN recovery catalog.  more...

An Essential Guide to Giving Feedback .... This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the feedback process. Giving feedback is not always straightforward however, and so  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...ive advantage. To identify key aspects of e-learning. To identify ways organizations benefit from e-learning. To identify reasons for having a clear e-learning strategy. To identify the need to link the e-learning strategy to business goals. To identify  more...

Microsoft Visio 2003 Expert User ...n the areas of advanced diagram development and technical aspects of Microsoft Visio 2003. Experience with the Windows 2000/XP interface and basic knowledge of Visio 2003 is assumed. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.30 CEUs  more...

E-Learning Essentials Part 2 Marketing Your Solution ...aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ... steps to plan for disaster recovery. Identify the key aspects of creating a backup plan for disaster recovery. Identify the key aspects of a Redundant Array of Inexpensive Disks (RAID) system recovery. Identify the different types of backup media and backup hardware. Audience: This series is intended for mid- and upper-level technicians who are interested in enhancing and  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...stal Translator. Learn To: Identify the key aspects of formulas used in Crystal Reports v10. Identify the options available in Formula Workshop. Create and add a formula in a report. Identify the options for setting conditional formatting formulas, creating parameter fields, and working with them. Identify the options for creating, editing, and formatting a chart in  more...

Macromedia Flash MX 2004 Getting Started ...ify the steps to create shape tweens. Identify the key aspects of using ActionScript in Macromedia Flash MX 2004. Audience: This course is targeted at beginning and intermediate level users of Flash to develop applications or learn ActionScript. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript ...evel framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and Statements provides an overview of the types of functions and statements. Finally, Working with Movie Clips covers working with target paths and controlling movie clips. Learn To: Identify the  more...

Oracle Database Administration Workshop I Part 2 ...manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed at length. Attention has been paid to DML and also to PL/SQL code, which is Oracle's proprietary fourth generation  more...

Supply Chain Management Using Models ...n developing a successful forecasting system. Identify aspects to be considered when overcoming challenges in forecasting. Identify key activities performed to balance supply and demand. Identify key activities performed to match capacity with consumer demand. Identify benefits of Customer Order Management (COM). Identify elements of order management control. Identify key  more...

SAP R 3 CO Cost Object Controlling ...s where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous costing and final costing are also covered. The course gives employees, working within internal accounting , the essential skills to carry out tasks within cost object controlling,  more...

Business Intelligence ... at the concepts discussed in the first section. Specific aspects of design and architecture are considered and possible Business Information Warehouse solutions presented. This section also explains the fundamental difference between the Data Warehouse and ERP systems and looks at a number of characteristic features (procedures, project planning, roles, and so on) of Business Information  more...

Building Cisco Remote Access Networks Part 1 ... Identify functions of modem commands. Identify key aspects of automatic modem configuration. Identify functions of commands to configure modem autodiscovery. Identify methods of managing a modem capabilities (modemcap) database. Identify features of commands used in troubleshooting modem autoconfiguration. Identify the commands to configure asynchronous connections with  more...

SQL Server 7 0 System Administration - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Automate SQL Server 7.0 administrative tasks. Identify and use the SQL Server 7.0 tools for transferring and transforming data. Identify and use the tools for monitoring and  more...

SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 ...fits of users teaching the project team about the various aspects of their roles during data collection. Identify the guidelines for selecting interviewees who will help in gathering data warehouse requirements. Identify the guidelines to conduct interviews for gathering data. Unit 3: Analyzing Requirements Duration: 2 Hour(s) Identify the guidelines to finalize the scope of a data  more...

Quality Management Business Process Improvement ...amline a process. Identify the aspects of a process that should be measured. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

CompTIA Server 2005 Server Maintenance Security ...zing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting. Learn To: Identify the features of status lights and server fans. Identify the key aspects of controlling temperature, humidity, and air pollutants. Identify the key aspects of documenting security measures. Identify key aspects of determining and isolating  more...

SQL and PL SQL PL SQL Basics ...L. The learner is guided step-by-step through the various aspects of PL/SQL programming. Numerous easy-to-understand examples ensure that the concepts are amply illustrated. L earn To: Identify the features and benefits of PL/SQL and understand the PL/SQL program constructs. Identify the PL/SQL datatypes Identify how to declare PL/SQL variables and identify the PL/SQL programming  more...

Diversity Managing Diversity in the Workplace ...ify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning  more...

Diversity Diversity in the Workplace ... model as a metaphor for understanding surface and hidden aspects of culture, work towards understanding your own culture and variances in other cultures. Facilitate communication on a deeper level by communicating across cultures and promoting inclusion. Audience: This course applies to all individuals in an organization. Deployment: e-Learning Accreditation NASBA credits:  more...

Interconnecting Cisco Networking Devices Part 2 ...tify features of distance vector routing. Identify key aspects of maintaining routing information. Match routing loop prevention techniques with their descriptions. Identify features of Routing Information Protocol (RIP). Identify commands for configuring Routing Information Protocol (RIP). Identify commands for troubleshooting Routing Information Protocol (RIP) configuration.  more...

Interconnecting Cisco Networking Devices Part 3 ... signaling. Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Audience: The target audience consists of system engineers, network administrators, network support staff, account managers, and channel partner/reseller customers. The audience may be involved in designing, expanding and planning  more...

Building Cisco Multilayer Switched Networks Part 2 This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP. Learn To: Identify features of transparent bridges. Identify how Spanning Tree Protocol (STP) prevents bridging loops. Identify the features of the BID that can be chosen as the root switch.  more...

Building Cisco Multilayer Switched Networks Part 3 ...unctions of active and secondary routers. Identify key aspects of multiple Hot Standby Recovery Protocol (HSRP) groups. Differentiate between Hot Standby Recovery Protocol (HSRP) states. Match commands for configuring Hot Standby Recovery Protocol (HSRP) with their functions. Identify key aspects of Hot Standby Recovery Protocol (HSRP) interface tracking. Identify commands used  more...

Building Cisco Multilayer Switched Networks Part 4 This course covers network optimization and securing multilayer switched networks (MSNs). It then examines Metro Ethernet connectivity and tunneling, as well as EoMPLS encapsulation. Learn To: Identify techniques for enhancing network performance. Identify guidelines for configuring Switched Port Analyzer (SPAN) and Virtual Switched Port Analyzer (VSPAN). Identify guidelines  more...

Building Scalable Cisco Internetworks Part 1 ...y circumstances for using static routing. Identify key aspects of dynamic routing. Identify key aspects of On-Demand Routing (ODR). Identify key aspects of administrative distance in terms of routing protocols. Identify criteria that the router uses for inserting routes in the IP routing table. Identify routing protocols. Unit 4: Classful and Classless Routing Protocols (2  more...

Building Scalable Cisco Internetworks Part 2 ...st Path First (OSPF) in a given scenario. Identify key aspects of adjacency behavior for a point-to-point network link. Identify key aspects of adjacency behavior for a broadcast network link. Identify key aspects of adjacency behavior for a nonbroadcast multiaccess (NBMA) network link. Distinguish between common Open Shortest Path First (OSPF) configurations for Frame Relay.  more...

Building Scalable Cisco Internetworks Part 3 ...rocess using the default-network command. Identify key aspects of integrated Intermediate System-to-Intermediate System (IS-IS) operation. Identify characteristics of End System-to-Intermediate System (ES-IS) discovery protocol operation. Distinguish between intra-area and inter-area routing in a Connectionless Network Service (CLNS) environment. Identify Intermediate  more...

Building Scalable Cisco Internetworks Part 4 ...eatures of Border Gateway Protocol (BGP). Identify key aspects of Border Gateway Protocol (BGP) path-vector routing. Identify key aspects of the relationship between Border Gateway Protocol version 4 (BGP4) and classless interdomain routing (CIDR). Identify considerations for using the network command to perform Border Gateway Protocol (BGP) route summarization. Identify the design  more...

Oracle 11i10 Order to Cash Customer Credit Management Setup ...tecture (TCA) party paying relationships. Identify key aspects of merging parties or customer accounts. Match different types of reports with their descriptions. Identify setup options for implementing customer profile classes. Identify setup options for implementing customers. Unit 2: Credit Management Identify tasks involved in setting up Credit Management. Identify  more...

Oracle SQL for End Users--Part 1 ...d Oracle Concepts Duration: 1 - 2 Hour(s) Identify aspects of the relational database model. Match the relational database table element with its description. Sequence the phases of the system development life cycle. Match components of the EMPLOYEE and DEPARTMENT entity relationship model with their description. Define structured query language (SQL). Match SQL statement types with  more...

Oracle e-Business 11i System Admin Fundamentals 1 ...s, and request sets. Learn To: Identify key aspects of application security management. Create a new application user. Identify considerations for defining data groups. Identify key features of concurrent program and report management. Submit a request. Identify ways of using the Requests window to manage requests. Audience: Functional implementers and  more...

Enterprise Connectivity with J2EE V1 4 Overview This course will address the distributed and enterprise computing and J2EE architecture. Learn To: Match the application models with their descriptions. Identify the benefits of distributed computing. Identify the strategies that conform to the guidelines for designing a distributed computing system in the specified situation. Identify benefits of J2EE. Identify J2EE  more...

Enterprise Connectivity with J2EE V1 4 Overview This course will address the distributed and enterprise computing and J2EE architecture. Learn To: Match the application models with their descriptions. Identify the benefits of distributed computing. Identify the strategies that conform to the guidelines for designing a distributed computing system in the specified situation. Identify benefits of J2EE. Identify J2EE  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of EJB (Enterprise JavaBeans) Client view. Identify the code for declaring and using an EJB reference for accessing an EJB. Identify features of the ejb-client JAR file. Identify the type of bean and the reason why it should be used to create a  more...

Enterprise Connectivity with J2EE V1 4 EJB Entity Beans This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity. Learn To: Identify features of EJB (Enterprise JavaBeans) Client view. Identify the code for declaring and using an EJB reference for accessing an EJB. Identify features of the ejb-client JAR file. Identify the type of bean and the reason why it should be used to create a  more...

Access XP Expert User ...aspects of working with data using Access 2002. Assuming the learner is already proficient in Access, the course covers advanced features of database queries, and enhancing forms and reports. Learn To • Create an update query. • Create a delete query. • Create an append query. • Create a form in Design view. • Modify section properties in a form. •  more...

Advanced Project Leadership Bringing Home the Value ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time:  more...

XML Building XML-Based Web Applications Part 1 ...ionships and distinctions between CSS, XSL and XSLT. Core aspects of data binding are introduced. The final technology to be introduced is the Document Object Model (DOM). Learn To • Identify benefits of structured data in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of  more...

XML Building XML-Based Web Applications Part 1 ...ionships and distinctions between CSS, XSL and XSLT. Core aspects of data binding are introduced. The final technology to be introduced is the Document Object Model (DOM). Learn To • Identify benefits of structured data in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of  more...

Advanced Project Leadership Navigating Corporate Structures ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time:  more...

Advanced Project Leadership Organization Strategy Business Needs ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time:  more...

Self Development Developing Rapport Through Communication ...port by asking questions. Identify aspects of your attitude that affect how you communicate with others. Use your attitude to build rapport. Encourage others to communicate with you. Build rapport by listening. Build rapport by giving compliments. Recognize  more...

WebSphere MQ Integration Message Broker ...s for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in creating a message flow. To identify aspects of deploying message flow applications. To  more...

SAP R 3 Workflow Architecture ... Working with SAPoffice: - Integrated Inbox. - Workflow aspects of the Integrated Inbox. Unit 2: SAP Business Workflow Architecture 1.5 - 2 hours a Basic Structure of SAP Business Workflow: - Overview and Objectives. - Three-Layer Model. a Process Layer: - Elements of the process layer. - Process layer - key terms. a Organizational Layer: - Organizational Management.  more...

SAP R 3 Business Info Warehouse BW - Config Advanced This course shows how data is extracted from an OLTP system. The learner will then be shown how to optimize SAP BW after it has been implemented. Learn To: o Extract data. o OLTP extraction. o External data extraction. o Operational data store. o Advanced considerations. o Production support. o Advanced data modeling o BW as a source system. Audience The intended audience  more...

WebSphere MQ Essentials System Administration II ...Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe. Identify guidelines for installing WebSphere MQ Publish/Subscribe.  more...

WebSphere MQ Essentials System Administration II ...Interface (MQI) channel. Identify aspects of Message Queue Interface (MQI) channel configuration. Identify features of Message Queue Interface (MQI) channel definition. Identify characteristics of WebSphere MQ Publish/Subscribe. Identify guidelines for installing WebSphere MQ Publish/Subscribe.  more...

Windows Server 2003 Planning Active Directory Part 3 ...atalog server. To identify key aspects of universal groups in the logon process. To match operations master roles with their functions. To identify the MMC snap-ins used to determine the operations master roles. To identify key aspects for transferring operations master roles.  more...

Windows 2000 Network Mgt Part 3 Name Resolution ...aching-only Domain Name System (DNS) server. o Identify aspects of maintaining Domain Name System resource records (RRs). o Identify methods to monitor a Domain Name System (DNS) server. Audience The intended audience for this course includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use  more...

Business Travel Safety Domestic Travel ...o Travel (0.5 - 1 hour) Identify aspects of your travel location that you should research before departing on your trip. Identify who is responsible for making travel arrangements. Identify information that should be included in an itinerary. Identify who you should contact before traveling.  more...

Business Travel Safety International Travel ...sure your safety. Identify the aspects of your trip that you should address to increase your safety on an airline flight. Identify measures you should take if you are a victim of nonphysical crime. Identify ways to avoid physical crime in foreign countries. Audience The target audience for this program is  more...

CompTIA Server 2005 Storage Arrays Install Planning ...SI and FCIP technologies. The unit on RAID covers various aspects of the RAID technology. The unit on installation planning covers various pre-installation activities and setting up of the environment. Learn To: Identify the features of the Fiber Channel (FC) technology. Identify key aspects of Fiber Channel (FC) hardware, cabling, and topologies. Identify the various  more...

CompTIA Server 2005 Hardware Operating System Install ... practices for hardware installation. Identify the key aspects of developing server management plans. Identify the key aspects of hardware configuration. Identify the basic activities of a network operating system (NOS) installation. Identify the steps to install Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, and Microsoft Windows Server 2003. Identify the steps  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are discussed. Learn To:  more...

CompTIA Server 2005 Monitoring Server Performance ...ful upgrade of hardware and software. Identify the key aspects of upgrading memory. Identify the key aspects of upgrading network interface cards (NICs). Identify the key aspects of upgrading peripheral devices. Identify the key aspects of upgrading system monitoring agents. Associate the various types of backup with their features. Identify the key aspects of performance  more...

Database Technologies Introduction to SQL ...ourse, students will have a solid foundation in two basic aspects of SQL: Data Definition Language (DDL - creating databases and tables) and Data Manipulation Language (DML - adding, altering, and querying data). Learn To: o Identify what SQL is, why and where it is used. o Identify how to retrieve data from a database. o Identify how to order, limit, and group their query results  more...

CompTIA Linux 2004 Installation ...+ certification exam. Learn To: Identify key aspects of Linux distributions. Identify characteristics of various Linux distributions. Identify considerations for planning a Linux installation. Identify different methods to install Linux. Install Fedora for configuring a Linux host. Install SUSE for configuring a Linux server. Audience: The audience includes  more...

CCNT Basic Telecommunications v6 0 Part 1 ...l systems, its advantages over analog, and including such aspects as Pulse Code Modulation, Time Division Multiplexing, optical standards and loop carriers. Learn To: Identify stages in the historical evolution of telecommunications. Identify stages in the technical evolution of telecommunications. Match telecommunications standards organizations with their functions.  more...

Financial Management Understanding Financial Statement ...atements. Learn To: Identify the importance aspects of major financial statements. Identify methods to prepare an income statement. Identify adjustments made in preparing a balance sheet. Identify the key ratios for analyzing the balance sheet. Identify key information derived from a cash flow statement. Audience: Non-financial professionals including  more...

Financial Management Financial Planning Forecasting ...hed, is implemented. Learn To: Identify key aspects of strategic and business plans. Identify guidelines for creating a financial plan. Identify basic steps of the financial planning process. Identify key aspects of financial forecasting. Identify key aspects of financial ratios. Identify reasons for monitoring a financial plan. Audience: Non-financial  more...

Financial Management Cash Analysis Management ...reasons for holding an adequate cash balance. Identify aspects of the cash conversion cycle. Unit 2: Maintaining Cash Control (1 hour) Identify techniques for controlling cash. Identify components of a cash budget. Identify the procedure for preparing a cash budget. Identify reasons for differences between bank records and company records. Unit 3: Cash Flow  more...

Financial Management Analyzing Financial Statements ...s. Identify types of liquidity ratios. Identify key aspects of trend analysis. Identify key aspects of benchmarking. Identify types of warning signals in financial analysis. Audience: Non-financial professionals including managers, department heads, and others in the firm who wish to develop a better understanding of financial and accounting concepts and terminology.  more...

Financial Management Inventory Costing Depreciation ...ion of fixed assets. Learn To: Identify key aspects of asset types. Identify key aspects governing the presentation of assets on a balance sheet. Identify elements of an income statement. Match inventory costing methods with their impact on the balance sheet and income statement. Identify key aspects of inventory control systems. Match depreciation methods with  more...

Financial Statements Analyzing Cash Flows Financial Statements: Analyzing Cash Flows offers the student an overview of accounting methods, the statement of cash flows, stock, and financial ratios. The program details how accounting methods affect financial statements, who looks at your financial statements and for what reasons, and how financing instruments affect financial statements. It also covers the methods used for and activities  more...

Effective Presentations The Presentation Process ...ntation (0.5 - 1 hour) Use seven aspects of your voice to improve your delivery. Apply five elements of nonverbal communication to improve your delivery. Assess the audience during a presentation. Apply three guidelines for using visual aids. Simulation Overview:  more...

Advanced Interpersonal Communication Communicating with Co-Workers ...s an efficient and well-respected manager, there are some aspects of his personality the affect his interactions with his subordinates. To successfully negotiate your raise, you must identify and deal with the aspects of his personality that make communicating with him difficult. Unit 2: Communicating with Colleagues and Subordinates (0.5 - 1 hour) Choose the  more...

Excellence in Service Communicating With Customers Virtually ...th Conventionals over the telephone. Identify important aspects of using telephone etiquette. Identify verbal techniques used to project a positive telephone image. Identify non-verbal techniques used to project a positive telephone image. Unit 2: Managing the Telephone (0.5 hours) Sequence the steps for providing quality customer service over the telephone. Identify guidelines  more...

Excellence in Service Establishing Service Standards ...enefits of establishing service standards. Identify two aspects of service. Sequence the steps to develop effective service standards. Identify the steps to implement service standards. Unit 3: Monitoring Service Standards (1 hour) Identify the fundamental elements of monitoring service standards. Identify ways to interpret customer feedback. Identify methods to determine the  more...

Excellence in Service Building a Customer Service Team ...form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will meet your organization a a s needs. Learn To: Identify how to find quality employees and interview them while following  more...

Implementing Wireless LANs Part 4 Site Design Installation ...quency (RF) signal range. Identify aspects of firewalls and risers to consider during a site survey. Identify considerations for mounting antennas and access points (APs). Identify features of data cabling. Identify features and functions of a wireless LAN (WLAN) site survey.  more...

Interviewing Skills Preparing for an Interview ...ial skills and types of interviews. Be able to analyze aspects of your organization, such as jobs within it and the culture. Create success factors and define the job and culture. Understand how to plan interviews. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include business  more...

Recruiting Retention Keeping Your Good Employees ...orientation process. Identify aspects of the work environment that affect employee retention. Sequence the steps for conducting a feedback session. Identify aspects to consider when analyzing job structure. Sequence the steps for the coaching process. Audience Managers,  more...

Human Resource Law Equal Employment Opportunity Law ...e Equal Employment Opportunity (EEO) laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC) complaint procedure. This program also explains  more...

Leadership Development Leading the Way ... Understand the rational and emotional aspects of leadership. Understand why a vision is important to providing leadership. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a  more...

Succession Planning Setting Up a Succession Planning Program ...rations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide training in it. The second part of the course focuses on identifying key roles within your organization, developing a talent bank, and guidelines on employing individual develop plans. It gives coverage also to planning for future requirements. Learn To  more...

Six Sigma Deploying Six Sigma ...Sigma Master Black Belt. Recognize aspects of team training. Identify steps for choosing a Six Sigma project team. Simulation Overview: In the simulation at the end of this unit, you will meet with Bruce Madison, Director of Information Services at Icon International, and Janet Porter, Director of  more...

Strategic Decision Making Advanced Decision Making In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills.  more...

Employee Performance Managing Difficult People Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's  more...

Value Chain Management Elements of the Value Chain ...between the value chain and the supply chain, and the key aspects of value chain management. Scott will also ask you questions about the organizational activities that create value. Unit 2: Value Chain Elements: Ensuring Value (0.5 - 1 hour) Identify elements of the value chain that ensure value. Identify benefits of customer loyalty.  more...

Value Chain Management Managing a Value Chain ... In this simulation, Icon International plan to introduce aspects of Value Chain Management into your department. This is a pilot project and you have been chosen specifically to implement this change. You are meeting Keith Collins to make sure you have a good understanding of how to analyze costs, analyze your competitors, and create buyer value. Unit 2: Maximizing Collaboration (0.5 - 1  more...

Total Quality Management Principles ...eamwork (0.5 - 1 hour) Recognize aspects of the relationship between internal and external customers. Identify five quality checkpoints for customer satisfaction. Recognize how to develop a customer needs map. Identify the four stages of team development. Identify ways to manage  more...

Managing Change Implementing the Change Process ...Process (1 - 1.5 hours) Identify aspects of a change that should be considered when analyzing a situation. Analyze a change situation. Prepare a plan for change. Identify two ways to motivate employees to accept change. Simulation Overview: You a a ll meet with the Vice  more...

HIPPA Security Awareness Part 2 Security Safeguards for Practitioners ...feguards. To identify the key aspects of facility access control. To identify requirements for device and media control. To identify factors to consider when performing risk analysis. To identify guidelines for managing risk. To identify key areas for the  more...

Advanced Project Mgmt Building Productive Stakeholder Relationships ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Advanced Project Mgmt Project Estimating Techniques ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Advanced Project Mgmt Managing Accelerated Projects ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Advanced Project Mgmt Setting Up a Project Office ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours  more...

Advanced Project Mgmt Portfolio Management ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Advanced Project Mgmt Project Management Maturity ... Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and for maximizing utilization of resources to achieve the project goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Team Participation Team Communication ...ers of a team. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment. Learn To Understand the factors that cause breakdowns in team communication. Understand the two ways power can influence  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ... it a three-tier client/server application. Identify the aspects of enterprise development. Identify the features of Microsoft Enterprise Development Strategy. Identify purposes of Microsoft Solutions Framework (MSF). Identify the milestone for each phase in the MSF development process. Identify the benefits of the MSF Application Model. Identify the purposes of the different services of  more...

Macromedia Flash MX 2004 Developing Flash Applications ...of object-oriented programming (OOP). Identify the key aspects of defining class properties. Identify the different ways for connecting to external data. Identify the steps to add a built-in user interface (UI) component in a Flash document. Identify the steps to export and import Shockwave Component (SWC) files. Audience: This course is targeted at beginning and  more...

CIW Site Designer Part 5 Advanced Web Tech Web Site Publishing ...y he Internet standards organizations involved in various aspects of the Internet. • Identify how to publish Web sites using various tools. Audience The audience for this course includes End Users, Application Developers, Web authors, Marketing and Communications Professionals, PR Professionals, Webmasters, Graphic Designers, Technical Writers, and Library Scientists. Students will  more...

Self Development Balancing Your Personal Professional Life ...mplish goals and enjoy both the professional and personal aspects of their life. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the elements of a balanced  more...

CIW Security Professional Network Security Introduction ...ntify features of encryption methods. Identify the key aspects of algorithms used for symmetric encryption. Identify the key elements of asymmetric encryption. Audience: This course is intended for CIW Security Professionals who are responsible for the implementation of e-business security policies and technologies. The target audience for these courses are network server  more...

CIW Security Professional Network Security Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and  more...

CIW Security Professional Operating System Security ...g passwords. Enforce strong passwords. Identify key aspects for implementing account policies. Identify default settings that create security risks. Identify types of scans performed for system scanning and footprinting. Identify keys that compose the registry. Audience: This course is intended for CIW Security Professionals who are responsible for the implementation of  more...

CIW Security Professional Security Auditing Attack Techniques ...hat may be potential targets for attacks. Identify key aspects of phases of control. Discover passwords stored on a Windows 2000 computer. Identify the steps to discover passwords stored on a Linux computer. Audience: This course is intended for CIW Security Professionals who are responsible for the implementation of e-business security policies and technologies. The target  more...

CIW Security Professional Intrusion Detection Threat Analysis ...nition technologies. Learn To: Identify key aspects of intrusion detection. Identify key responsibilities of an incident response team. Identify features of IDS application strategies. Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable auditing in Microsoft Windows 2000. Identify key  more...

WebSphere MQ Integration Message Broker ...s for integration. To identify aspects of traditional approaches to integration. To match business integration products with their descriptions. To identify tasks involved in creating a message flow. To identify aspects of deploying message flow applications. To  more...

A 2003 OS Technologies Part 2 Configuring Managing ...with their functions. Identify key aspects of Network Neighborhood and My Network Places. Identify characteristics of the taskbar and system tray. Match commands available on the Start menu with their functions. Identify key functions of the Computer Management Console. Create a  more...

CompTIA Server 2005 Server Fundamentals ...ttachment (ATA). Learn To: Identify the key aspects of system bus architectures. Identify the features of memory and processor types. Identify the types of servers and their features. Identify the key aspects of SCSI solutions. Identify the key aspects of ATA solutions. Audience: This series is intended for mid- and upper-level technicians who are interested  more...

CompTIA Linux 2004 Management ...Identify features of file types in Linux. Identify key aspects of file permissions in Linux. Identify commands for managing different types of files. Identify features of commands for finding files in the directory structure. Identify key aspects of processes in Linux. Identify commands for managing processes. Identify important aspects of scheduling processes. Identify  more...

CompTIA Linux 2004 Security ...tion System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify key security vulnerabilities in a Linux system, methods for securing network services, and features of secure shell (SSH). Identify features of algorithms used for encrypting passwords, password controls that enforce strong passwords, and fields used for configuring password aging settings.  more...

CompTIA Linux 2004 Security ...tion System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify key security vulnerabilities in a Linux system, methods for securing network services, and features of secure shell (SSH). Identify features of algorithms used for encrypting passwords, password controls that enforce strong passwords, and fields used for configuring password aging settings.  more...

CompTIA Linux 2004 Hardware Documentation ...ures of various removable hardware devices, and important aspects of Advanced Power Management (APM). Audience: The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. Deployment: Self-Study Accreditation: CEU credits: 0.40 CEUs Language Options:  more...

IMS Essentials Part 2 IMS Transaction Manager ...l (DCCTL) To identify the key aspects of Intersystem Communication (ISC) message routing. Audience The primary audience includes users who want a basic understanding of the IMS Database (IMS DB) and IMS Transaction Manager (IMS TM) products. Additionally, data processing individuals who work with an IMS system, whether Database (DB), Database/Data Communications  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ...y to use. To identify the key aspects of Fast Path. To identify characteristics of a main storage database (MSDB). To identify features and functions of the Database Control (DBCTL) subsystem as used by Customer Information Control System (CICS) applications. To identify the key  more...

Financial Management Accounting Fundamentals ...ence the steps in the accounting process. Identify key aspects of the accounting equation. Identify features of T-accounts. Identify features of accounts in a general ledger. Identify the types of financial statements. Audience: Non-financial professionals including managers, department heads, and others in the firm who wish to develop a better understanding of financial  more...

Frontline Leadership Knowledge in the Workplace ...rkplace (0.5 - 2 hours) Identify aspects of understanding knowledge in the workplace. Identify experiences you should discover in an employee knowledge assessment interview. Follow the process for conducting an employee knowledge assessment interview. Simulation Overview: In the  more...

Executive Level Leadership Leadership Communication ...n information. Identify seven aspects of performance. Identify the four key issues that affect performance problems. List the five steps used to develop quality leaders. Audience The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills.  more...

Mentoring Developing Your Mentoring Skills ...o adopt a mentoring program, you will need to discuss the aspects of a mentor's job you'd like to see implemented. You'll also need to determine what dimension of mentoring the group would like to see as well as the styles of mentoring that should be either used or avoided. Unit 2: Developing Strong Relationships (0.5 - 1 hour) Follow the steps for choosing a mentee.  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ... test environment. To identify aspects of Windows Server 2003 network management. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Candidates should have at least one year experience implementing and administering a network  more...

Windows Server 2003 Planning Active Directory Part 2 ... organization. To identify key aspects of copying a GPO. To identify ways of backing up and restoring a GPO. To identify features of importing settings into a GPO. To identify considerations for the software installation and maintenance process. To identify  more...

Windows Server 2003 Planning Active Directory Part 2 ... organization. To identify key aspects of copying a GPO. To identify ways of backing up and restoring a GPO. To identify features of importing settings into a GPO. To identify considerations for the software installation and maintenance process. To identify  more...

Windows Server 2003 Planning Active Directory Part 3 ...atalog server. To identify key aspects of universal groups in the logon process. To match operations master roles with their functions. To identify the MMC snap-ins used to determine the operations master roles. To identify key aspects for transferring operations master roles.  more...

Implementing Managing MS Exchange Server 2003 Installing ...y features of Microsoft Exchange Server 2003. Identify aspects of the naming contexts of Active Directory. Identify key aspects of migrating Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003 in the same organization. Identify requirements for an interim upgrade to Microsoft Exchange 2000 Server. Identify key aspects of migrating Microsoft Exchange Server 5.5 to  more...

Implementing Managing MS Exchange Server 2003 Administering ...dentify methods to create public folders. Identify key aspects of public folder trees. Identify different recipient object types. Identify steps to create recipient objects using the Exchange Task Wizard. Identify the procedure for deleting and reconnecting mailboxes. Identify key aspects of Internet client access protocols supported by Microsoft Exchange Server 2003. Identify  more...

Implementing Managing MS Exchange Server 2003 Securing ...ting virus-clean policies and procedures. Identify key aspects of firewalls and ports. Identify protocols supported by Microsoft Exchange Server 2003. Identify configurations used to connect a MAPI client and an Exchange server separated by a firewall. Identify key aspects of an SMTP connection. Identify key aspects of an ESMTP connection. Identify considerations for  more...

Implementing Managing MS Exchange Server 2003 Maintaining ...fy features of various backup strategies. Identify key aspects of various backup processes. Identify key aspects of backing up Microsoft Exchange Server 2003 clusters. Identify monitoring tasks that need to be performed daily. Identify key features of the Event Viewer utility. Identify key aspects of the Queue Viewer utility. Audience: This series is intended for  more...