Instructor Led Assertive Training

Assertiveness ...assertive techniques, help participants to actually become more self confident and assertive. Topics include assertive and unassertive behaviours, building up an assertive statement, confidence, body language, making choices, assertive rights, dealing with criticism and handling emotions. Situations the course covers include dealing with partners, friends, colleagues, customers, managers,  more...

Assertiveness Training ...assertiveness. Many times we do not speak our minds or stand up for what we believe in for fear of offending others. We are too polite and avoid confrontation. Some brilliant people in your teams may appear incompetent when intimidated by the a big bossa or the foreign client. On the other hand, some of us may come on too strong. We think we have to show force or anger to gain  more...

Cool Under Pressure Stress and Anger Management Are many of your people highly stressed? Is there someone in your company who is often angry? Globally, 23% of women executives and professionals, and 19% of their male counterparts, say they are super-stressed (Foundation for Integrated Research in Mental Health, 2007). Chronic stress may lead to anger disorders that would cause conflicts and even injuries in the workplace. Stress and anger  more...

High Impact Leaders ... body language to sell your ideas in presentations Being assertive without raising resentment Indentifying and capitalizing on your personal strengths How to influence other people How to build leaders around you Leadership secrets of the pros Worry-free impromptu speaking Graduation and summation "This program has helped me to create a better working atmosphere where employees are  more...

Assertiveness Training ...assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time. This one-day course starts by  more...

Dealing with Difficult People ... any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of others, and understand why people react as they do; Adopt a confident, professional and appropriate style when faced with difficult people or situations; Communicate effectively a listening with empathy and use  more...

Assertiveness Self Esteem ...contribute to passive behaviour in working relationships. Assertive behaviour significantly enhances working relationships and improves peoplea ™s personal effectiveness. This course helps people understand why colleagues behave the way they do and learn assertive techniques that will enhance working relationships. Target Group This course is aimed at people who wish to develop  more...

Improving Professional Skills Program ...gates will gain the tools and techniques to make requests assertively, successfully interact with others, lead and participate effectively in meetings, and manage stress within the workplace. Target Group This program is aimed at all levels of management within any business who wish to develop their existing profession skills and learn effective skills, techniques and strategies.  more...

Operation Management Program ...l confidently with difficult people and situations, learn assertive techniques, manage performance and deal with pressure, conflict and stress within the workplace Target Group This program is designed for those who are either new to the role of Operations Manager, who current Ops managers who wish to refresh their skills. Objectives By the end of the course, participants will be able  more...

Management Development Program ...l confidently with difficult people and situations, learn assertive techniques to aimed at improving personal effectiveness, and deal with pressure, conflict and stress within the workplace Target Group This program is aimed at those who are either new to a managerial role, who current managers who wish to refresh their skills. Objectives By the end of this module, delegates will be  more...

ASSERTIVE COMMUNICATION SKILLS WORKSHOP ...mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that expressing  more...

Effective Communication ...barriers X Demonstrate active listening skills X Be assertive and empathic when dealing with others X Provide constructive feedback X Plan the flow of communication X Describe how communication skills an leadership are related X Identify the impact of non-verbal behaviour as well as other barriers to effective communication X Understand communication and its impact on motivation  more...

Conflict Management Skills ...earn conflict management tools and techniques; - Improve Assertive Communication and Empathic Listening; - Learn the 6 Steps of Conflict Management Process; - Learn methods of preventing conflict. The content is based on thoroughly researched models and tools of Organizational Behavior; and it is enriched with case studies, exercises, discussions and personal experience. "Difficulties  more...

Crucial Negotiation Skills Training ...open - Proposing ideas and building an argument - Being assertive and holding your position - Conceding to requests & demands appropriately - Coming to an agreement and making compromises - Closing a negotiation professionally - Western negotiation process - China negotiation strategies Crucial Negotiation Skills Topics Bargaining Shopkeepers Balancing an Argument  more...

Banking Customer Service Training Banking Customer Service 50 Hours | Tailored Industry Training Programs Why attend this training course? New Skilz has designed and developed their own course materials for this focused course. Business English skills are important, yes. But they are more useful when practiced within the relevant Banking context. China's banking industry is developing very fast and professional  more...

Interactive Meeting Skills Training ...ions and chairing meetings - Sounding decisive and being assertive - Expressing opinions and being persuasive - Presenting a logical and balanced argument. - Digressing, generalizing and keeping to the point - Making suggestions and giving constructive feedback - Using elicitation to control discussions - Using body language to influence - Summarizing key decisions Checking for  more...

Powerful Presentation Skills ...a Reporting on Progress - Sounding decisive and being assertive - Expressing key ideas and opinions concisely - Creating clear and readable PPT slides - Varying your voice and maintaining interest - Interaction methods and elicitation techniques - Using body language to influence the audience - Describing visual aids, charts and graphs - Summarizing main points and concluding What  more...

Powerful Presentation-Skills ...ring and linking the parts - Sounding decisive and being assertive - Expressing key ideas and opinions concisely - Creating clear and readable PPT slides - Varying your voice and maintaining interest - Interaction methods and elicitation techniques - Using body language to influence the audience - Describing visual aids, charts and graphs - Summarizing main points and concluding  more...

Assertiveness and Self-Confidence ...e end of this workshop, you should be able to: -Define assertiveness and self-confidence, and list the four styles of communication -Describe the types of negative thinking, and how one can overcome negative thoughts -Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication -Define the importance of goal  more...

Multiplying sales with impact This course is designed for all sales people to enable them to be more confident, assertive, an professional in their communication with their customers. Program contents: *Assertive communication.*The 4 rules of Effective Communication. *Developing useful questions.*Assertive handling objections. *Assertive Commitment.*Full Assertive presentation *S & M sales multiplier Action plan.  more...

ASSERTIVENESS SKILLS Outline The programme is designed to improve communication skills and assist individuals in understanding the communication process, to increase confidence and be more assertive. This course specifically highlights dealing with difficult situations, developing the ability to say no and what being assertive means.  more...

Effective Communication Skills for Engineers Communication skills are so vital in the workplace because you always need to get results and outcomes with the help of others. This course is aimed towards improving your skills in your communications with colleagues and customers. You will learn how to build up effortless rapport, how to ask for what you want, how to be assertive without being pushy and how to make small talk and hold a  more...

Conflict Is Not Your Enemy This program provides you with both the tools and practice sessions required to handle conflict effectively. It also offers proven methods for recognizing and resolving conflict. Program Content: Introduction a What is Conflict? a Program Objectives Gaining Perspective a Are You Really in Conflict? a Understanding Conflict What Causes Conflict? a 1) Change a 2)  more...

Assertiveness and self-confidence Training ...o. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Assertiveness and self-confidence Training Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with maximum 15 delegates. (2 Day Programme) Entry  more...

Assertiveness Skills ...Assertiveness? Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best result.  more...

ROAD MAP TO SUCCESS climb the magic ladder of success ...ION for smart goal setting and preparing plan of action. ASSERTIVE behavior and high self esteem. POISE concentration and will power. BENEFITS IN A NUTSHELL a Increased self confidence and enthusiasm a Clarity in communicationa & Improved memory a Phenomenal concentration and will power a Assertive behavior a Enhanced human  more...

Assertive Communication ...Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are  more...

Communication Mastery ...ommunication mastery. -Recognize the differences between assertive, aggressive, and manipulative behavior and minimize their effects on you. -Determine your assertiveness quotient and communication style with self-assessment exercises. -Familiarize yourself with non-verbal and verbal communication techniques to enhance your assertive communication skills. -Gain the courage to be assertive  more...

Assertiveness ...Assertivess is a two-day course that raises your level of self-confidence and self-esteem while you learn to understand the terms passive, assertive and aggressive. We discuss use worksheets and activities along with a video to understand the subject and the effect our level of assertiveness has in all areas of our lives. For those with a supervisory role we learn how assertiveness relates  more...

Personal Effectiveness Programme This 2 day programme is suitable for personnel who have a highlighted need to develop confidence, effectiveness and interpersonal assertiveness in the workplace.  more...

communication skills training Communication skills module deals with training candidates on how to improve the level of speech through classroom based sessions or online lessons. At the end of the program, the candidate would have learnt how to effectively assess and use various methodologies to speak effectively. This happens through a structure of audio/ visual aids, enhanced review sessions and one on one personal  more...

Assertiveness ...assertive mean? Does it mean forceful, strong, firm, compelling, direct, straightforward, bold or confident? Or maybe all of these together? Is an assertive person someone who knows how to say a noa ™ and set the boundaries, someone who pushes her/ his way or someone who dares to speak up? Or all of these together? Why is it worth it to be assertive? This workshop will provide  more...

Managing Conflict in the Workplace ...ion a End mixed messages with clear communication a Assertive responses that can head off conflict before it starts a Active listening skills that help you hear whata ™s really being said a and avoid misunderstandings 1pm a 5pm Taking Care of No. 1 When the Stress of Conflict Takes its Toll a Recognizing the long-term health hazards of stress, anger, and unresolved  more...

AVOIDANCE AND ASSERTIVENESS SKILLS When you use the power of body language you can appear confident and assertive even though you are quaking in your boots. This workshop gives you the confidence to say no and to deal with other people's aggressive physical or verbal behaviour.  more...

ASSERTIVE COMMUNICATION ...ves : The objective of the training is to inculcate an assertive communication style. It helps participants understand their styles better and adopt new styles. The training covers both verbal and non-verbal aspects of assertive communication. Learn to recognize assertive behavior and its positive results in the workplace, Understanding the learnt Behavior and techniques used by top  more...

Brilliant customer service ...even the most a difficulta ™ person 7 Being more assertive, in a nice way! a Identifying bullying and manipulative behaviour and how to take control a Using the correct words and voice tone, plus key phrases that work. a How best to a say no, then negotiatea ™ a Remaining calm and focused, recovering from rude or aggressive situations a Getting through difficult  more...

Soft Skills training ... - Act and tact of greeting - Are you people smart - Assertive speaking - Powerful presentation skills - Shut up and listen - Speaking silently, your body language and you - You don't have a second chance The way of working of LSL is to offer personalized programs to each of our clients to maximize the efficiency of the training. We are working with Chinese and foreigners coaches,  more...

Corporate Software Training Soft-Skills Training Foreign Language Training ...e Management * Motivation - The Key to growth * Assertive Communication * Express Learning- Effective Leadership * Negotiation Skills * Professional Effectiveness * Interpersonal skills * Global Etiquette * Decision Making * Conflict Management * Essentials of Teamwork * Supervisory Management * Stress Management * Dealing with  more...

Positive Assertive Management If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.  more...

Assertiveness Skills ...Assertiveness Skills "An issue of rights - yours and others" When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization. Assertiveness Skills is designed to  more...