Online Assertive eLearning
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 instructor-led class |
 learn at home |
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From 123-CBT Computer Based Training
Interpersonal Communication Communicating Assertively
...Assertively
Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into a more straightforward and more
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Interpersonal Communication Communicating Assertively
...Assertively
Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into a more straightforward and more
more...
Communicating in Sales Teams
...ncouraging your employees to use supportive listening and assertive speaking techniques to enhance their performance. You'll also build your awareness of communication barriers and how to use nonjudgmental language when communicating with your team members.The course will provide information on how to make your sales team meetings more effective by showing you how to create focused agendas and
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...ncouraging your employees to use supportive listening and assertive speaking techniques to enhance their performance. You'll also build your awareness of communication barriers and how to use nonjudgmental language when communicating with your team members.The course will provide information on how to make your sales team meetings more effective by showing you how to create focused agendas and
more...
Using Feedback to Improve Team Performance
Using Feedback to Improve Team Performance
A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your
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Using Feedback to Improve Team Performance
A crucial component of optimal team performance is the ability of all team members to openly express their ideas, goals, and needs, as well as share thoughts about each other's performance both positive and negative. The same principle applies when it comes to receiving feedback. It's far better to hear the truth directly than to assume your
more...
Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
Workplace Communication Skills
...trategies that will enable you to do this.
By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively.
Finally, the course
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...trategies that will enable you to do this.
By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively.
Finally, the course
more...
Self Development Increasing Your Assertiveness
...Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To Understand the effects of
more...
...Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To Understand the effects of
more...
Emotional Intelligence Developing Emotional Intelligence Skills
...ess can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work. Apply guidelines that will
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...ess can be applied in various situations, including being assertive, providing and accepting feedback, building positive work environments, and during sales. Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work. Apply guidelines that will
more...
Conducting Meetings Effective Meeting Communication
...ring a meeting. Understand and use assertive communication. Enhance your relationship with participants through communication. Simulation Overview: You are meeting with a team of employees to address a recent increase in customer complaints. Several shipments have arrived to customers late which is
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...ring a meeting. Understand and use assertive communication. Enhance your relationship with participants through communication. Simulation Overview: You are meeting with a team of employees to address a recent increase in customer complaints. Several shipments have arrived to customers late which is
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Mentoring Using a Mentor to Your Advantage
... Follow steps for becoming an assertive learner in a given situation. Choose a mentor. Identify the two guidelines for building strong mentoring relationships. Audience Employees and team members who want to learn how to develop a strong relationship with their mentor and gain the most from being mentored.
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... Follow steps for becoming an assertive learner in a given situation. Choose a mentor. Identify the two guidelines for building strong mentoring relationships. Audience Employees and team members who want to learn how to develop a strong relationship with their mentor and gain the most from being mentored.
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From Serebra Learning Corporation
Professional Assertiveness
...ur professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a
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...ur professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a
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Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
more...
Working With Internal Customers
Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and
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Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and
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Managing Conflict Stress and Time
Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
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Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
more...
Business Professionalism Simulation
... reacting positively to criticism and feedback, and being assertive. The Business Professionalism Simulation comprises two scenarios and is based on the SkillSoft series "Business Professionalism." Throughout the simulation, links are provided to the following SkillSoft courses: PD0262, PD0263, and PD0264. Members of business organizations who want to increase their effectiveness at work while
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... reacting positively to criticism and feedback, and being assertive. The Business Professionalism Simulation comprises two scenarios and is based on the SkillSoft series "Business Professionalism." Throughout the simulation, links are provided to the following SkillSoft courses: PD0262, PD0263, and PD0264. Members of business organizations who want to increase their effectiveness at work while
more...
Assertiveness from the Inside Out
... the inside out? Do you want to develop your professional assertive style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Are you placed in situations where assertive negotiations are needed? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you
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... the inside out? Do you want to develop your professional assertive style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Are you placed in situations where assertive negotiations are needed? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you
more...
Communicating Successfully Assert to Achieve
This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
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This course assesses the benefits of assertive behavior and provides suggestions to implement these strategies to maintain confidence and control of potentially difficult situations without resorting to submissive or aggressive behavior. All levels of professionals who supervise the performance of other staff members.
more...
Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
The Assertive Manager
...the people you work with. It gives guidance on how to use assertive behaviours to express your ideas, beliefs and feelings and responsive behaviours to find out what others think, believe and feel. It will also help you understand the way aggressive and submissive behaviours operate and gives practical advice on how to deal with them. The course will help you build more productive relationships
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...the people you work with. It gives guidance on how to use assertive behaviours to express your ideas, beliefs and feelings and responsive behaviours to find out what others think, believe and feel. It will also help you understand the way aggressive and submissive behaviours operate and gives practical advice on how to deal with them. The course will help you build more productive relationships
more...
Self Development: Increasing Your Assertiveness
In Self-Development: Increasing Your Assertiveness participants learn how to identify the sources of their self-esteem and then use techniques such as good verbal communication skills to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
more...
In Self-Development: Increasing Your Assertiveness participants learn how to identify the sources of their self-esteem and then use techniques such as good verbal communication skills to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
more...
Emotional Intelligence: Developing Emotional Intelligence Skills
Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations including being assertive providing and accepting feedback building positive work environments
more...
Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations including being assertive providing and accepting feedback building positive work environments
more...
From ADIAN Collaborative Resolution Solutions Inc
Assertiveness
...positively? This course will assist you in becoming more assertive, personally and professionally. The content includes the rights of every individual, the role personal space plays in assertion and the typical behavioral responses. The three part assertion will be broken down and discussed in detail. Each section provides further tips to increase the strength of your assertion message. As
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...positively? This course will assist you in becoming more assertive, personally and professionally. The content includes the rights of every individual, the role personal space plays in assertion and the typical behavioral responses. The three part assertion will be broken down and discussed in detail. Each section provides further tips to increase the strength of your assertion message. As
more...
From JED New Media inc.
Assertiveness at Work
...assertive can help improve your communications and interactions with those around you. Drawing on the assertiveness techniques outlined here, discover how you can use assertiveness in everyday difficult situations at work, and come to mutually acceptable solutions with your coworkers and management. (Audio player required.)
40-minute online tutorial for individual and group study/ discussion
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...assertive can help improve your communications and interactions with those around you. Drawing on the assertiveness techniques outlined here, discover how you can use assertiveness in everyday difficult situations at work, and come to mutually acceptable solutions with your coworkers and management. (Audio player required.)
40-minute online tutorial for individual and group study/ discussion
more...
From eCPD.
Effective Communication In The Workplace
This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and
more...
This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and
more...
From ManageTrainLearn
25 Assertiveness Training
Changing the Way You See Yourself
In this SkillBooster, you'll learn 5 ways to change yourself to become more assertive; how we are like frogs when stuck in unhelpful beliefs; and the magic of replacing "must" phrases with "preference" ones.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters25/
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24 Managing the Boss
The Most Important Relationship at Work
In this SkillBooster, you'll learn the 7 steps in building a positive boss-subordinate relationship; 4 amusing labels we give our bosses; and how to subtly use "shaping" to get what you want from your boss.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters24/
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23 Active Listening
Listening to Understand and Respond
In this SkillBooster, you'll learn what the letters in "active" listening stand for; the difference between a conversation that fails and one that works; and why empathy is the key technique in successful listening.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters23/
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22 Responding to Conflict
The 4 Tactical and Strategic Aa ™s
In this SkillBooster, you'll learn the 4 main options in dealing with conflict; why compromises are rarely the best response; and why it is better to be like an owl than a snail, a tiger, or a fox.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters22/
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21 The Assertive Manager
Open, Clear, and Confident
In this SkillBooster, you'll learn the difference between old models of management and new ones; the 7 reasons why work has changed; and why today's managers are skilled practioners of assertiveness.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters21/
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20 Honest Communication
Relating not Reacting
In this SkillBooster, you'll learn 5 communication tricks to raise your level of self-esteem; why negative enquiry and assertion are great ways to handle criticism; and how to replace poisonous "I" messages with confident "You" messages.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters20/
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19 Assertive Techniques
Raising Your Self-Esteem and Confidence
In this SkillBooster, you'll learn the meaning of "Fogging" as a way to respond to sarcasm; how to make "Broken Record" work for you; and why you should make more requests of others.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters19/
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18 Saying No to Others
Being Assertive With Your Time and You
In this SkillBooster, you'll learn why saying "No" is rarely as bad as it seems; 7 ways to help you say "No"; and the best get-out phrase that saves you committing yourself to others.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters18/
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17 Your Assertive Rights
The Pre-Condition to Managing Conflict
In this SkillBooster, you'll learn the LASSIE and PFNC models of assertive problem-solving; 10 rights in an assertive Bill of Rights; and the simplest way to assert what you want.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters17/
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16 Modes of Behaviour
Choosing the Most Appropriate State
In this SkillBooster, you'll learn the signs and language of the aggressive state; the signs and language of the non-assertive stage; and the signs and language of the assertive state.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters16/
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15 Transactional Analysis
A Tool for Master Communicators
In this SkillBooster, you'll learn what is meant by an "Ego State"; how we can respond to others from 6 different ego states; and how to create predominantly successful transactions with others.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters15/
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14 Life Programmes
5 Protective Strategies that Dominate Our Lives
In this SkillBooster, you'll learn about the 5 ways we protect ourselves when growing up; why being too nice can be bad for you; and how to pick the best option on the "OK-not OK" grid.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters14/
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13 The Origins of Behaviour
Reclaiming Your Assertive Birthright
In this SkillBooster, you'll learn how your brain develops through 3 phases when you are young; why you are whole and balanced as a baby; and how this changes when your thinking brain kicks in.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters13/
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12 What Is Assertiveness
The Key to Honest and Productive Relationships
In this SkillBooster, you'll learn the difference between non-assertion, aggression, and assertiveness; why assertiveness is a prime social skill; and why assertiveness is a skill to be learnt.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters12/
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From Kayiya Creek Rehabilitation Center
Dog Psychology 101
...Unit 8: Energy Rules!
This unit covers the rules of calm-assertive energy.
Unit 9: Problem Solving - Setting Rules
This unit goes into depth some of the problems we face as dog rehabilitators and how to solve them.
Unit 10: Living in the Moment
Dogs live in the moment so why don't we? This unit will show you how to live in the moment. Live life through the eyes of a dog.
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From PDHengineer. com-Decatur Professional Development, LLC
Negotiating Skills for the Workplace
...able in any situation. Whether you are very confident and assertive or introverted and compliant, these techniques will help you prepare for and conduct negotiations more successfully than you ever have before. You will also learn how to identify and counter some of the typical 'dirty tricks' that are used in many unethical negotiations. Although we do not guarantee that you will be satisfied
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...able in any situation. Whether you are very confident and assertive or introverted and compliant, these techniques will help you prepare for and conduct negotiations more successfully than you ever have before. You will also learn how to identify and counter some of the typical 'dirty tricks' that are used in many unethical negotiations. Although we do not guarantee that you will be satisfied
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From Skillspride Online Training
Assertiveness Skills
...hts' and 'assert oneself' as: 'insists on one's rights'. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights. This training course involves readers in realising their own rights and the right of others in the workplace. Practical activities allow readers to practice expressing their views, opinions and ideas and to listen the
more...
...hts' and 'assert oneself' as: 'insists on one's rights'. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights. This training course involves readers in realising their own rights and the right of others in the workplace. Practical activities allow readers to practice expressing their views, opinions and ideas and to listen the
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
