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From 123-CBT Computer Based Training
Interpersonal Communication Communicating Assertively on-line e-learning cbt (computer based)cd rom Interpersonal Communication: Communicating Assertively Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
Workplace Communication Skills on-line e-learning cbt (computer based) ... course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct or encourage  more...
Self Development Increasing Your Assertiveness on-line e-learning cbt (computer based)cd rom ... Identify three factors that influence assertive communication. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants. Since Carla works in the Human Resources Department, she has been exposed to many different types of behavior styles. Through your questions and her  more...
Conducting Meetings Effective Meeting Communication on-line e-learning cbt (computer based)cd rom ...ring a meeting. Understand and use assertive communication. Enhance your relationship with participants through communication. Simulation Overview: You are meeting with a team of employees to address a recent increase in customer complaints. Several shipments have arrived to customers late which is  more...
From Serebra Learning Corporation
Professional Assertiveness on-line e-learning cbt (computer based) ...ur professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
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