Online Assertive Communication eLearning
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From 123-CBT Computer Based Training
Interpersonal Communication Communicating Assertively

Interpersonal Communication: Communicating Assertively
Effective communication in the workplace can be a balancing act. If you're too passive, you may have trouble getting others to do what you want. If you're too aggressive, you may turn people off. Getting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into
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Interpersonal Communication Communicating Assertively
Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Workplace Communication Skills
... course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively.
Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct or encourage
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Self Development Increasing Your Assertiveness

... Identify three factors that influence assertive communication. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon's Human Resources Assistants. Since Carla works in the Human Resources Department, she has been exposed to many different types of behavior styles. Through your questions and her
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Conducting Meetings Effective Meeting Communication

...ring a meeting. Understand and use assertive communication. Enhance your relationship with participants through communication. Simulation Overview: You are meeting with a team of employees to address a recent increase in customer complaints. Several shipments have arrived to customers late which is
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From Serebra Learning Corporation
Professional Assertiveness
...ur professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a
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Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
more...
