Instructor Led Assertively Training

Assertiveness Training ...assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time. This one-day course starts by  more...

Dealing with Difficult People ... any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of others, and understand why people react as they do; Adopt a confident, professional and appropriate style when faced with difficult people or situations; Communicate effectively a listening with empathy and use  more...

Improving Professional Skills Program ...gates will gain the tools and techniques to make requests assertively, successfully interact with others, lead and participate effectively in meetings, and manage stress within the workplace. Target Group This program is aimed at all levels of management within any business who wish to develop their existing profession skills and learn effective skills, techniques and strategies.  more...

Supervisor Skills This one day workshop focuses on understanding the role of a supervisor / team leader and the importance of developing the skills required to be successful in this role. Target Group This workshop is aimed at supervisors and team leaders within any organisation or industry who are either new to the role, or wish to enhance their current skills Objectives At the end of the workshop,  more...

Effective Supervisory Skills EFFECTIVE SUPERVISORY SKILLS Empowering Supervisors 100% HRDF CLAIMABLE 21-22 March 2011 * Shah Alam OBJECTIVES Find your answers on how to play your role, carry out responsibilities and manage people at work all times. Through this program, participants will gain insight to deal assertively with others according to respective situations. Develop important skills to manage  more...

Basic Communication Skills ...ty to handle difficult situations. -Deal with situations assertively N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines -The Basics: The Ten Commandments of Positive Relationships -Self-Awareness: Being in the Know -Road Blocks: Recognizing Communication Barriers -The Dance: Asking Questions and Listening for Answers  more...

Assertive Communication ...ntify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are your co-workers, teammates, and customers adversely  more...

Sales Development 4 Day Workshop Programme - Face to Face Selling Closing This is the second in a four day sales workshop programme designed to develop the sales skills of individuals already engaged across the sales cycle towards peak performance. Ideally accessed as a full development programme, the individual workshop sessions also work as stand-alone modules if necessary. This course is suitable for anyone involved in a client facing role where they have to  more...