Instructor Led Assertiveness Training - Training Resources
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From Pitman Training Centre London
Telephone Skills Training
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
Executive PA Seminar
A massively popular seminar so book early!
This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others.
You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management
more...
A massively popular seminar so book early!
This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others.
You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management
more...
From Impact Factory
Personal Impact Course
...includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes.
It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.
Starting generally on how 'making an impact' works, we then move on to take a detailed look at how you can improve your ability to work with and
more...
...includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes.
It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.
Starting generally on how 'making an impact' works, we then move on to take a detailed look at how you can improve your ability to work with and
more...
Personal Impact Skills Training
...includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes.
It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.
Starting generally on how 'making an impact' works, we then move on to take a detailed look at how you can improve your ability to work with and
more...
...includes key elements of our Communication, Presentation, Assertiveness and Influencing programmes.
It's designed to bring these elements together to give you a real experience of the Impact you make and how to make the Impact you want.
Starting generally on how 'making an impact' works, we then move on to take a detailed look at how you can improve your ability to work with and
more...
Assertiveness Training Course
...ourse is designed to explore and understand issues around assertiveness.
It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others.
The idea is to feel better about saying 'no' without having to change who you are.
This is a practical assertiveness training course, which will
more...
...ourse is designed to explore and understand issues around assertiveness.
It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others.
The idea is to feel better about saying 'no' without having to change who you are.
This is a practical assertiveness training course, which will
more...
Assertiveness Skills Training
...ourse is designed to explore and understand issues around assertiveness.
It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others.
The idea is to feel better about saying 'no' without having to change who you are.
This is a practical assertiveness training course, which will
more...
...ourse is designed to explore and understand issues around assertiveness.
It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others.
The idea is to feel better about saying 'no' without having to change who you are.
This is a practical assertiveness training course, which will
more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women
...l cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.
It is
more...
...l cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective.
It is
more...
From silicon beach training
Assertiveness Confidence Building Training
...Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness training course you will
more...
...Assertiveness & Confidence Building training course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness training course you will
more...
From Emma James NLP Training
NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds
26th to 28th November & 4th to 6th December
This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much
more...
26th to 28th November & 4th to 6th December
This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much
more...
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct
...ness success and growth, overcoming problems, confidence, assertiveness and so much more.
Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me.
A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want right now in your life
more...
...ness success and growth, overcoming problems, confidence, assertiveness and so much more.
Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me.
A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want right now in your life
more...
From Last Minute Training
Assertiveness Skills - computer help
Many frustrations roots from too much assertion. We may avoid dealing with these types of situations or may offend others by coming on too strong. Learn to act assertively by expressing your feelings or thoughts directly and firmly with composure.
more...
Building Self Esteem Assertiveness Skills
Building your self-esteem is essential for confidence & success, & it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful.
more...
Getting Results through Proper Assertiveness
This course will guide you as you move to a proactive, responsible, professional way of interacting with others. You'll learn methods to help you identify an appropriately assertive style and strategies to prepare you use that style.
more...
Building Self-Esteem and Assertiveness
Building your self-esteem is essential for confidence and success - and it all begins with you. Of all the judgments you make it life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. Today you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your
more...
Contact Center Manager Certification Training
...tuations with reduced stress by using a variety of proven assertiveness and conflict management techniques.
* Enhance onea s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues.
* Delegate with more focus and confidence to achieve buy-in and commitment
more...
From The Office Training Company
Communicating With Confidence
Do you
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding
more...
Do you
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding
more...
From BodhiH Training Solutions
Time Management
...ticipants will learn skills, which will improve planning, assertiveness, setting priorities, decision-making, desk and paper management, and communication skills. They will have the skills to manage their priorities; manage themselves to get things done on time; be assertive with colleagues and managers and learn how to say a noa ; gain sufficient time to complete their most important tasks;
more...
Assertive Skills
...ive a Bill of Rightsa
a How Assertive are you?
a Assertiveness test
a Types of Assertions
a Why assertiveness is important?
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016,
more...
From TFS Training Consultants Limited
Assertiveness
This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy.
The course will cover:
* What is assertiveness
* The difference between assertiveness, aggressiveness
more...
This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy.
The course will cover:
* What is assertiveness
* The difference between assertiveness, aggressiveness
more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
Cook County Lifeskills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
Collin County LifeSkills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
Greater Atlanta LifeSkills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
Fulton County LifeSkills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
Orlando Lifeskills & Anger Management Group
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
...-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
Goals:
To reduce levels of anger in provocative situations.
To learn effective coping behaviors in order to
more...
From Leaders Workshop
Effective Communication Skills
TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked
more...
TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked
more...
From NA Human Resource Solutions
NAHRS training schedule
- Training Needs Identification
- Assessment/Development Centre
- Employee Engagement
- Manpower Development
- Personality Development
- Emotional Intelligence
- Creative Problem Solving
- Active Listening
- Basic Counseling Skills for Managers
- Assertiveness
- Sensitivity Training
- Time Management & Goal Setting
- Interpersonal Communication
- Performance Feedback
- Interpersonal Relations &
more...
From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP
It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
more...
It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that
more...
From Advanced Concepts
Effective Communication
Overview
After completing this course, participants will know how to:
X Communicate effectively
X Communicate well with different personality types
X Minimize communication roadblocks or barriers
X Demonstrate active listening skills
X Be assertive and empathic when dealing with others
X Provide constructive feedback
X Plan the flow of communication
X Describe how
more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom
...n design training
Flex training
Soft Skills:
Assertiveness Skills training
Basic Selling Skills training
Business Etiquette and Manners training
Business Presentation Skills training
Conflict Resolution Skills training
Effective Communication Skills training
Effective Time Management training
Interpersonal Skills training
Leadership and Team Work
more...
From The Leaders Institute
High Impact Leaders
The High Impact Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our
more...
The High Impact Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our
more...
From Priestley Training
ASSERTIVENESS
Course Overview
Ever felt like saying No but always end up saying, Yes ? Are your views/opinions never taken into account, even when you ve been asked to give them? If so, this course will be of benefit to you.
more...
Course Overview
Ever felt like saying No but always end up saying, Yes ? Are your views/opinions never taken into account, even when you ve been asked to give them? If so, this course will be of benefit to you.
more...
ASSERTIVENESS SKILLS
Outline
The programme is designed to improve communication skills and assist individuals in understanding the communication process, to increase confidence and be more assertive. This course specifically highlights dealing with difficult situations, developing the ability to say no and what being assertive means.
more...
Outline
The programme is designed to improve communication skills and assist individuals in understanding the communication process, to increase confidence and be more assertive. This course specifically highlights dealing with difficult situations, developing the ability to say no and what being assertive means.
more...
From Complementary HealthCare
DIPLOMA IN STRESS MANAGEMENT COACHING
The Diploma in Stress Management will provide you with a professional qualification and is independently accredited by the National Council of Psychotherapists.
Complementary HealthCare is a recognized and authorized course provider of the Complementary Medical Association (CMA). As a Complementary HealthCare student, enrolment on the Diploma in Stress Management will enable you to directly
more...
The Diploma in Stress Management will provide you with a professional qualification and is independently accredited by the National Council of Psychotherapists.
Complementary HealthCare is a recognized and authorized course provider of the Complementary Medical Association (CMA). As a Complementary HealthCare student, enrolment on the Diploma in Stress Management will enable you to directly
more...
From VKG Associates, Inc
Technology and Critical Business Skills Training
VKG Associates, Inc.'s
Critical Business Skills training programs include:
- Courtesy in the Government
- Listening Skills
- Proofreading and Editing
- Better Office Skills and Services
- Basic Filing
- Women and Self-Esteem
- Organizing Your Workspace
- Office Automation
- Grammar Review
- Performance Appraisal
- Curriculum Development
- Character Education
- Assertiveness
more...
From Turning Point Management Consultants Pvt. Ltd.
Intra-Personal Effectiveness
8 different trainings and workshops are conducted to enhanced your employee's performance capacity. Develop competencies that are essential for achieving peak performance as an individual.
Variety of Training programs offered by Turning Point Management Consultants -
# Enhancing creativity
# Decision making and Problem solving skills
# Stress management
# Corporate Etiquettes
# Personal
more...
8 different trainings and workshops are conducted to enhanced your employee's performance capacity. Develop competencies that are essential for achieving peak performance as an individual.
Variety of Training programs offered by Turning Point Management Consultants -
# Enhancing creativity
# Decision making and Problem solving skills
# Stress management
# Corporate Etiquettes
# Personal
more...
Trainings offered by Turning Point Management Consultants
Training and Development
Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our
more...
Training and Development
Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our
more...
From Metis ERC India Pvt Ltd
Supervisor development programme
Labor relations for supervisors
Fundamentals of supervision
Assertiveness Skills for Supervisors
Rational problem solving
Art of Delegation
Dealing with difficult behavior
Give and receive feedback
How handle people with tact and skill
more...
Labor relations for supervisors
Fundamentals of supervision
Assertiveness Skills for Supervisors
Rational problem solving
Art of Delegation
Dealing with difficult behavior
Give and receive feedback
How handle people with tact and skill
more...
From Learning LAB Associates
Assertive Communication
...Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are
more...
...Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are
more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity
This two day workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness.
more...
This two day workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness.
more...
From Management Training Systems, Inc.
Creating a Resilient Organization
... we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us totally unprepared to handle to the crisis of the situation.
What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we have it, can we lose it?
more...
... we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us totally unprepared to handle to the crisis of the situation.
What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we have it, can we lose it?
more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program
...
EQ Vs IQ
Time management
Self-motivation
Assertiveness
Self-awareness
Business communication & Corporate culture
Stress management
Etiquettes
GROUP DISCUSSION
Observation
Mock GD
Handling different roles
Tips for successful GD
EFFECTIVE INTERVIEW TECHNIQUES
Types of Interviews
Skills Before / During / After
Overview of
more...
...
EQ Vs IQ
Time management
Self-motivation
Assertiveness
Self-awareness
Business communication & Corporate culture
Stress management
Etiquettes
GROUP DISCUSSION
Observation
Mock GD
Handling different roles
Tips for successful GD
EFFECTIVE INTERVIEW TECHNIQUES
Types of Interviews
Skills Before / During / After
Overview of
more...
From IBB International
Effective Personal Skills for PAs Executive Secretaries and Office Managers
...ff, clients and suppliers.
Do you want to improve your assertiveness and ability to influence others as well? Would like to receive practical tips and tools on how to manage and handle with conflict, difficult people and situations? Could you work more in less time and could prioritizing reduce some of the stress of your job? What will be the effect of building your Personal Profile &
more...
...ff, clients and suppliers.
Do you want to improve your assertiveness and ability to influence others as well? Would like to receive practical tips and tools on how to manage and handle with conflict, difficult people and situations? Could you work more in less time and could prioritizing reduce some of the stress of your job? What will be the effect of building your Personal Profile &
more...
From Performance Management Consultants
Supervisory and Management
...Assertiveness and Conflict Resolution
Coaching and Teambuilding
Dealing with Difficult People
Effective Performance Appraisals
La gestion efficace des employ s - notions fondamentales en supervision
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing for Superior Results III:
more...
...Assertiveness and Conflict Resolution
Coaching and Teambuilding
Dealing with Difficult People
Effective Performance Appraisals
La gestion efficace des employ s - notions fondamentales en supervision
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing for Superior Results III:
more...
From SuccessSystems, Inc.
Assertiveness Training for Managers
You have read or heard that about 70 of employees who quit their jobs do so to get away from their bosses Supervisors who are nonassertive fail to provide effective leadership and lose the respect of employees. Those who are aggressive alienate employees and breed resentment and retaliation.
Helping your supervisors and managers become consistently assertive can improve performance, loyalty and
more...
You have read or heard that about 70 of employees who quit their jobs do so to get away from their bosses Supervisors who are nonassertive fail to provide effective leadership and lose the respect of employees. Those who are aggressive alienate employees and breed resentment and retaliation.
Helping your supervisors and managers become consistently assertive can improve performance, loyalty and
more...
From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures
In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters.
Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the
more...
In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters.
Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the
more...
From Boston University Corporate Education Center
Positive Assertive Management
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
more...
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
more...
From HRDFusion
Communication Choices
Communication Choices is a fun, exciting and eminently practical 4 or 8-hour course that covers the key aspects of interpersonal communication in the 21st Century: listening, expression, conflict resolution, electronic communication and assertiveness.
This seminar is available only to contracting clients. We do not offer public seminars.
more...
Communication Choices is a fun, exciting and eminently practical 4 or 8-hour course that covers the key aspects of interpersonal communication in the 21st Century: listening, expression, conflict resolution, electronic communication and assertiveness.
This seminar is available only to contracting clients. We do not offer public seminars.
more...
Working Towards Agreement
Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
more...
Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
more...
From Henderson Training
Assertiveness Skills
...Assertiveness Skills
"An issue of rights - yours and others"
When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization.
Assertiveness Skills is designed to
more...
...Assertiveness Skills
"An issue of rights - yours and others"
When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization.
Assertiveness Skills is designed to
more...
Handling Challenging Conversations
Handling Challenging Conversations - Working Through Conflict
Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go
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Handling Challenging Conversations - Working Through Conflict
Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go
more...
From People Tree Training Northampton
Assertiveness
Assertivess is a two-day course that raises your level of self-confidence and self-esteem while you learn to understand the terms passive, assertive and aggressive.
We discuss use worksheets and activities along with a video to understand the subject and the effect our level of assertiveness has in all areas of our lives. For those with a supervisory role we learn how assertiveness relates to
more...
Assertivess is a two-day course that raises your level of self-confidence and self-esteem while you learn to understand the terms passive, assertive and aggressive.
We discuss use worksheets and activities along with a video to understand the subject and the effect our level of assertiveness has in all areas of our lives. For those with a supervisory role we learn how assertiveness relates to
more...
Giving Feedback
Giving Feedback is a three hour course concentrating on being able to give a variety of feedback to a variety of people for performance improvement. We examine the interpersonal or people skills required, the assertiveness required and the real value of constructive criticism.
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Giving Feedback is a three hour course concentrating on being able to give a variety of feedback to a variety of people for performance improvement. We examine the interpersonal or people skills required, the assertiveness required and the real value of constructive criticism.
more...
From HRDFusion
Managing Up, Through or Around: Influence at Work
This session is about creating and extending your influence in the organization by giving you positive choices for dealing with higher-ups and peers. Instead of engaging in competition or passive aggressive behavior, we give you the skills you need to make it more likely you will get things done, get the respect you deserve, and build positive relationships.
This program is offered "in-house"
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This session is about creating and extending your influence in the organization by giving you positive choices for dealing with higher-ups and peers. Instead of engaging in competition or passive aggressive behavior, we give you the skills you need to make it more likely you will get things done, get the respect you deserve, and build positive relationships.
This program is offered "in-house"
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
