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Instructor Led Assertiveness Training

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Assertiveness Training Seminars and Classes
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Women In Management instructor led trainingon-line e-learning cbt (computer based)self directed ...rka ™ And Its Morale Implications - Non-Offensive Assertiveness: Making Your Point, Effectively - Making Your Mark In Management: Exploiting Diversity To Achieve Individual and Organisational Goals - Women and Career Prognosis: Getting Ahead Of The Game - Women and Management: Dealing With Male Subordinates - Exploiting The Work-Life-Balance Phenomena: An opportunity  more...
Strategic Management and Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ement and a Accounting Throughputa ™ - Pragmatic Assertiveness: Improving Your Ability To Question and Challenge 2. Organisational Analysis An Internal View - Definition of Organisation - Organisational Objectives, - The Collegium - Organisational Tasks - Division Of Work/ Labour - Delegation of Role, Task, Power, Authority in a project management and general  more...
Comprehensive Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ement and a Accounting Throughputa ™ - Pragmatic Assertiveness: Improving Your Ability To Question and Challenge 2. Organisational Analysis An Internal View - Definition of Organisation - Organisational Objectives, - The Collegium - Organisational Tasks - Division Of Work/ Labour - Delegation of Role, Task, Power, Authority in a project management and general  more...
From Pitman Training Centre London
Executive PA Seminar instructor led trainingworkshop / seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...
Telephone Skills Training workshop / seminar This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...
From Meirc Training and Consulting
Advanced Communication Skills - Communication Skills By the end of the program, participants will be able to: Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence  more...
Advanced Communication Skills instructor led traininggroup study and discussioncourseware Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities.  more...
From Contacts Plus
Stress management instructor led trainingworkshop / seminar More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...
Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...
Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...
Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...
Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...
Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...
The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...
Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...
Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...
Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...
How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...
Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...
Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...
Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...
From silicon beach training
Assertiveness Confidence Building Training instructor led traininggroup study and discussioncourseware This 2- day Assertiveness training course gives attendees practical guidance on develop their assertiveness skills and building confidence in a range of workplace situations. This Assertiveness course provides you with the tools and techniques you need to boost confidence and build self-esteem.  more...
From Contacts Plus
Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...
Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...
Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...
Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...
Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...
Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...
Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...
Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...
The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...
Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...
Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...
Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...
Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...
Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...
Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...
Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...
Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...
Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...
Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...
Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...
Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...
Building Your Self Esteem and Assertiveness Skills ...Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. During this  more...
Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...
Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...
The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...
Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...
Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...
From H2 Training & Consultancy Ltd
Assertive Communication for Women instructor led traininggroup study and discussionworkshop / seminar ...l cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective. It is  more...
From RapidBI Ltd
Ready made training content courses coursewareworkshop / seminartrain the trainertraining content for trainers, training course materials Looking for a course, but it is not cost effective for you to put everyone on it? then why not look at our ready-to-use training materials. Everything you need including detailed trainers notes, participant handouts, certificates, ppt slides etc WRITTEN WITH YOU IN MIND These packs have been written with non-trainers in mind. Our trainers notes will take you step-by-step, page by page and  more...
From WWP Training Ltd
The Assertive Toolkit ...Assertiveness a The win-win approach to relationships at work Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves. This programme is for you if  more...
From Emma James NLP Training
NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds instructor led trainingstudy at homegroup study and discussioncoursewarecd rombook 26th to 28th November & 4th to 6th December This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much  more...
Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct instructor led trainingstudy at homegroup study and discussioncourseware ...ness success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me. A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want right now in your life  more...
From Spectrum Training Services
Planning & Time Management workshop / seminar This exciting programme will enable you to assess your current relationship with time and identify how that could be improved. You will also ensure that valuable time is well spent and recognise that doing the right thing is as important as doing things right! We will provide you with tools and techniques to make sure you are in charge of how your time is spent and in addition you will learn how  more...
From Cosensa Learning & Development Ltd
Assertiveness at Work ...assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with  more...
Managing difficult situations on the telephone Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone. Contents: By the end of the session  more...
The Proficient Supervisor and Manager Course Objectives: When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their  more...
From NobleProg - IT training courses
Assertiveness Training Course instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab ...vels. AUDIENCE Anyone who is looking to enhance their assertiveness skills AIM This course aims to raise confidence and increase the delegatea ™s ability to communicate confidently and assertively with colleagues and customers. OBJECTIVES By the end of the programme the participants will: * Understand and overcome the barriers to being assertive * Recognise  more...
Springboard Women's Development Programme Training Course instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Many women use the programme to get results at work, such as new qualifications, promotions, new skills, a new attitude to change and a massive boost in confidence. Others focus on results in their personal life, such as sorting out difficult relationships, improving health, dealing with stress and gaining a work/ life balance. Who is it for? It is designed for any woman at any stage in her  more...
From Watt Works Consulting Ltd
Dealing with Difficult People instructor led trainingstudy at homegroup study and discussionworkshop / seminar Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment.  more...
Conflict Resolution instructor led trainingstudy at homegroup study and discussionworkshop / seminar Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ™ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more.  more...
From TFS Training Consultants Limited
Assertiveness instructor led traininggroup study and discussionworkshop / seminarinteractive exercises This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy. The course will cover: * What is assertiveness * The difference between assertiveness, aggressiveness  more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity instructor led traininggroup study and discussionself directedworkshop / seminar This two day presentation skills training course/ workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. It is delivered by Gill Graves author of Presenting Yourself With Impact. Effective presentation skills are key to success in today's business environment; whether it is  more...
From Last Minute Training
Building Your Self-Esteem and Assertiveness Skills During this one-day workshop you will discover some simple techniques that dramatically change how you feel about yourself. You will learn how to recognize the importance of learning self-acceptance and nurturing your sense of self.  more...
Contact Center Manager Certification Training ...tuations with reduced stress by using a variety of proven assertiveness and conflict management techniques. * Enhance onea ™s effectiveness in leading and facilitating meetings for purposes of information exchange, decision-making, brainstorming, team-building, and customer-related topics, policies, and issues. * Delegate with more focus and confidence to achieve buy-in and  more...
Building Self-Esteem and Assertiveness Building your self-esteem is essential for confidence and success - and it all begins with you. Of all the judgments you make it life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful. Today you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your  more...
Getting Results through Proper Assertiveness This course will guide you as you move to a proactive, responsible, professional way of interacting with others. You'll learn methods to help you identify an appropriately assertive style and strategies to prepare you use that style.  more...
Building Self Esteem Assertiveness Skills Building your self-esteem is essential for confidence & success, & it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be enormously painful.  more...
Assertiveness Skills - computer help Many frustrations roots from too much assertion. We may avoid dealing with these types of situations or may offend others by coming on too strong. Learn to act assertively by expressing your feelings or thoughts directly and firmly with composure.  more...
From Therapy and Spirituality with Richard Harvey
Personal Empowerment - Working with Boundaries, Centeredness and Your Sense of Self ...Assertiveness, Self-Esteem and Personal Empowerment, led by Richard Harvey. The workshop is for people who wish to develop their skills in relating to their own emotional life and in relating to others. The aim is to help participants lead an authentic life. The workshop is intended to deepen and enrich through insight and understanding, both experiential and intellectual. It takes place  more...
From Who are you now?
Introduction to Counselling Skills (Listening Skills and Self Awareness) Starting 5 January, 2012 (ICS120105) Thursday: 5 January, 2012 (10. 00-13. 00) Saturday: 7 January, 2012 (10. 00-16. 00) Thursdays: 12, 26 January; 2, 9, February (10. 00-13. 00) Saturday: 25 February (10. 00-16. 00) Cost: 250 ( 50 of which is a non-refundable deposit) Discounts for voluntary sector/ charitable organisations. Venue: Norwich Central Baptist Church, Duke Street,  more...
From Leaders Workshop
Effective Communication Skills instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer labCustomised In House Program TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked  more...
From The Office Training Company
Communicating With Confidence workshop / seminar Do you - Ask powerful questions that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding  more...
From Potential Unearthed Ltd
Presentation Skills for Beginners This session is aimed specifically at those who have never presented before, those who have tried and have been left mentally scarred by their experience and those who simply just want to build up their confidence. The course focuses on all of the key ingredients needed to carry out a successful presention from preparation through to answering audience questions The course is a must for  more...
From Greater Dallas LifeSkills & Anger Management Group
Collin County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels of anger in provocative situations. To learn effective coping behaviors in order to  more...
From BodhiH Training Solutions
Assertive Skills ... Bill of Rightsa ™ a How Assertive are you? a Assertiveness test a Types of Assertions a Why assertiveness is important? All our corporate training programs are customized to the clientsa ™ requirements. For more information contact: BodhiH Training Solutions 262, 2nd Floor, T. C. Palya Main Road, Hoysala Nagar, Off Banaswadi Outer Ring Road Bangalore a 560  more...
Time Management ...ticipants will learn skills, which will improve planning, assertiveness, setting priorities, decision-making, desk and paper management, and communication skills. They will have the skills to manage their priorities; manage themselves to get things done on time; be assertive with colleagues and managers and learn how to say a noa ™; gain sufficient time to complete their most important  more...
From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group instructor led traininggroup study and discussion ...-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels of anger in provocative situations. To learn effective coping behaviors in order to  more...
From Potential Unearthed Ltd
1 to 1 business coaching We are passionate about most things a traininga ™, but here at Potential Unearthed the one thing that really gets our pulses racing is one to one business coaching a we really do need to get out more! We get excited about it because we can see a real shift in peoplea ™s perceptions, feelings, thoughts, self awareness, confidence and approach in such a short space of time and as a  more...
Assertiveness and Confidence Building I am sure that all of us would like to be more assertive at times? Being assertive is a great behavioural characteristic to have and this course is aimed at everyone across all levels of business who would like to move away from being passive or agressive and into the world of assertion. The session will provide you with lots of practical and realistic tools that you can use to reduce the  more...
From Greater Dallas LifeSkills & Anger Management Group
Greater Atlanta LifeSkills & Anger Management Group instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels of anger in provocative situations. To learn effective coping behaviors in order to  more...
Fulton County LifeSkills & Anger Management Group instructor led trainingon-line e-learning cbt (computer based)group study and discussion ...-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels of anger in provocative situations. To learn effective coping behaviors in order to  more...
Orlando Lifeskills & Anger Management Group instructor led traininggroup study and discussion ...-outs, prayer to stop escalation 4. Address issues with assertiveness and requests 5. Identify triggering situations 6. Establish a strategy and plan of action 7. Learn to forgive 8. Apply new coping approaches to more effectively control unhealthy anger responses. Goals: To reduce levels of anger in provocative situations. To learn effective coping behaviors in order to  more...
From Courage Speaks, LLC
Powerful Communication Skills When you speak, do people listen? Develop the ability and confidence to speak up and be heard. Your ability to communicate is key to your career and personal relationships. Learn what it takes to communicate assertively and get results! Manage emotions and confront conflicts with confidence. Be able to deliver feedback and respond to criticism with grace and strength. Project a professional  more...
From Cornwall Partnership NHS Foundation Trust
Inter-personal Skills instructor led traininggroup study and discussionworkshop / seminar ... of barriers to listening, giving and receiving feedback, assertiveness skills, negotiation and attitudes and values and gives delegates the opportunity to practice some of these skills Learning Objectives: a Identify their own listening barriers and how these can be addressed a List the principles of effective feedback and rationale for these a Reflect on own values and attitudes/  more...
From Welsh Association of Anger Management
Conflict ResolutionDealing with Anger in the Workplace This course has been designed to prepare those people who come into contact with hostile and difficult behaviour as part of their everyday or working lives, on how to deal with it appropriately. We will show you effective strategies that will help you defuse a hostile confrontation and equip you with the skills needed in order to de-escalate the situation safely.  more...
From Talent Shapers
Communication Skills group study and discussioncoursewarebookworkshop / seminartrain the trainerRole Plays, Case Studies, Games OBJECTIVES: At the end of the program, the participants will be able to: a Identify their individual personality styles and also the other four styles and successfully adapt to people behaviours. a Understand the various types of communication and the components of effective communication a Apply and practice effective verbal and non verbal communication a Understand the importance of  more...
From KSL Training
In-House UK Time Management Training Course Run as in-house training, our tailored UK time management training course teaches you how to manage your time more effectively. It helps you to manage your workload and to work smarter and in a more organised manner to reduce stress and boost your productivity. The time management training utilises recognised techniques to better organise daily activities and schedules including tips for task  more...
From Donington Training
Assertiveness group study and discussion A course of 10 weekly classes which, as well as teaching assertive techniques, help participants to actually become more self confident and assertive. Topics include assertive and unassertive behaviours, building up an assertive statement, confidence, body language, making choices, assertive rights, dealing with criticism and handling emotions. Situations the course covers include dealing  more...
From PowerVision Counseling Services
Assertiveness Training instructor led traininggroup study and discussionworkshop / seminarhomework assignments,practicum ...assertiveness. Many times we do not speak our minds or stand up for what we believe in for fear of offending others. We are too polite and avoid confrontation. Some brilliant people in your teams may appear incompetent when intimidated by the a big bossa or the foreign client. On the other hand, some of us may come on too strong. We think we have to show force or anger to gain  more...
From The Leaders Institute
High Impact Leaders instructor led training The High Impact Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization. Over the past decade, our  more...
From Spearhead Training Group Ltd
Assertiveness Training instructor led traininggroup study and discussionworkshop / seminar ...everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time. This one-day course starts by identifying the differences between assertive and non-assertive behaviours. Self-assessment tools are used to help delegates identify when and why they find it difficult to behave confidently and assertively.  more...
From The Training Experts Ltd
Dealing with Difficult People Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of  more...
Assertiveness Self Esteem Lack of confidence and low self-image often contribute to passive behaviour in working relationships. Assertive behaviour significantly enhances working relationships and improves peoplea ™s personal effectiveness. This course helps people understand why colleagues behave the way they do and learn assertive techniques that will enhance working relationships. Target Group This course is  more...
From Fathom Corporate Training
ASSERTIVE COMMUNICATION SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...
From Advanced Concepts
Effective Communication Overview After completing this course, participants will know how to: X Communicate effectively X Communicate well with different personality types X Minimize communication roadblocks or barriers X Demonstrate active listening skills X Be assertive and empathic when dealing with others X Provide constructive feedback X Plan the flow of communication X Describe how  more...
From Center for Family Development
Just Chill Learn how to stay Calm Cool and Collected for Summer ... will cover breathing techniques, meditation and imagery, assertiveness, thought stopping, reframing stinking thinking and specific actions to improve genuine self-esteem. When: Thursdays from 12-130pm. April 21 - June 9th Where: Center for Family Development at 14114 Dallas Parkway Suite 245, Dallas TX 75254 (972) 774-9595 Cost: $40 per group (some insurance is accepted) This is  more...
From CBM Training
Master the Art of Negotiation Negotiation is a vital skill enabling corporates to compete competitively in the business world today. Closing and winning deals, the hiring of staff, purchasing goods and defusing conflicts require experience and skill. Negotiating often occurs without us even being aware of it and is usually at a very amateur level. Become a Guru & a Highly Successful Negotiator by Knowing How To: -  more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom ...n design training Flex training Soft Skills: Assertiveness Skills training Basic Selling Skills training Business Etiquette and Manners training Business Presentation Skills training Conflict Resolution Skills training Effective Communication Skills training Effective Time Management training Interpersonal Skills training Leadership and Team Work  more...
From Next Levels Consulting
Conflict Management ...Skills to deal with emotional viruses like anger, lack of assertiveness and stress management techniques N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines -What is Conflict? -What is Conflict Resolution? -Understanding the Conflict Resolution Process -Conflict Resolution Styles with the Thomas-Kilmann Instrument a  more...
Basic Communication Skills ...lf-Image: Understanding What Your Clothes Say About You -Assertiveness: Positioning for Acceptance * All courses are delivered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Anyone aiming to improve his/ her performance and results, and prepare himself for managerial position. Pre-requisites: None Schedule  more...
Assertiveness and Self-Confidence ...e end of this workshop, you should be able to: -Define assertiveness and self-confidence, and list the four styles of communication -Describe the types of negative thinking, and how one can overcome negative thoughts -Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication -Define the importance of goal  more...
From Turning Point Management Consultants Pvt. Ltd.
Trainings offered by Turning Point Management Consultants instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directede-bookbookworkshop / seminartrain the trainer Training and Development Trainings and developmental activities customized in consultation with the HR team and based on Need analysis. Diagnosing relevant competencies required for achieving greatness and competent organizational growth ambitions and developing and implementing comprehensive result oriented competency development plan is the strength of Turning Point Management Consultants. Our  more...
Intra-Personal Effectiveness group study and discussionbookworkshop / seminar 8 different trainings and workshops are conducted to enhanced your employee's performance capacity. Develop competencies that are essential for achieving peak performance as an individual. Variety of Training programs offered by Turning Point Management Consultants - # Enhancing creativity # Decision making and Problem solving skills # Stress management # Corporate Etiquettes  more...
From Management Training Systems, Inc.
Creating a Resilient Organization instructor led trainingon-line e-learning cbt (computer based)e-bookbookworkshop / seminar ... we have taken the trip. We may respond proactively, with assertiveness, purpose and direction in any given situation. That same situation encountered at a different time may find us totally unprepared to handle to the crisis of the situation. What is resilience? Is it a trait, characteristic or behavior? Is the ability to be resilient inborn or acquired? If we have it, can we lose it?  more...
From 3H Solutions Group
Experiential Team building - Activity Based instructor led traininggroup study and discussionworkshop / seminar ...ship, planning, time management and resource utilization, assertiveness etc. would all be highlighted. The program will be a mix of physical activities and facilitated discussions. Additionally, our post workshop feedback report to the organization would be detailed and would highlight areas for improvement, the observations of the day, the unfolding of the days activities and its resultant  more...
From Training4Breakthroughs
Emotional Intelligence Emotional Intelligence Programs a Emotional intelligence may be the best predictor of success in life." Time Magazine Leaders or team members who are weak in Emotional Intelligence (EI) may rely on intellectual analysis for problem solving and miss important nuances. They are often confused about what drives them and surprised by the reactions of others. Without EI we may be unaware  more...
From Deer Valley Counseling
Deer Valley Counseling Anger Management Program instructor led traininggroup study and discussionworkshop / seminar The program addresses issues revolving around anger and domestic violence. The groups are structured as psycho-educational process groups using evidence-based, cognitive-behavioral therapy (CBT) techniques. The groups meet once a week for 90 minutes. Clients are expected to take personal responsibility for managing their anger. This program typically takes 12 to 14 sessions to complete and  more...
From Wellness Professionals at Work
DIPLOMA IN STRESS MANAGEMENT COACHING study at homeself directedbookworkshop / seminar The Diploma in Stress Management will provide you with a professional qualification and is independently accredited by the National Council of Psychotherapists. Complementary HealthCare is a recognized and authorized course provider of the Complementary Medical Association (CMA). As a Complementary HealthCare student, enrolment on the Diploma in Stress Management will enable you to directly  more...
From Priestley Training
ASSERTIVENESS instructor led traininggroup study and discussionbookworkshop / seminar Course Overview Ever felt like saying No but always end up saying, Yes ? Are your views/opinions never taken into account, even when you ve been asked to give them? If so, this course will be of benefit to you.  more...
ASSERTIVENESS SKILLS instructor led traininggroup study and discussionbookworkshop / seminar Outline The programme is designed to improve communication skills and assist individuals in understanding the communication process, to increase confidence and be more assertive. This course specifically highlights dealing with difficult situations, developing the ability to say no and what being assertive means.  more...
From Excel Thru Learning
Conflict Is Not Your Enemy This program provides you with both the tools and practice sessions required to handle conflict effectively. It also offers proven methods for recognizing and resolving conflict. Program Content: Introduction a What is Conflict? a Program Objectives Gaining Perspective a Are You Really in Conflict? a Understanding Conflict What Causes Conflict? a 1) Change a 2)  more...
From Trainyoucan CC
Assertiveness and self-confidence Training ...o. za a Tel. 086-7227-014 PROGRAMME DETAILS Name: Assertiveness and self-confidence Training Training venue: Durban Training Centre a Trainyoucan Accredited: Programme not SETA Accredited Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with maximum 15 delegates. (2 Day Programme) Entry  more...
From IBB International
Effective Personal Skills for PAs Executive Secretaries and Office Managers instructor led traininggroup study and discussionworkshop / seminar ...ers. Who should attend? Do you want to improve your assertiveness and ability to influence others as well? Would like to receive practical tips and tools on how to manage and handle with conflict, difficult people and situations? Could you work more in less time and could prioritizing reduce some of the stress of your job? What will be the effect of building your Personal Profile &  more...
From Segullah and Company Limited
Assertiveness Skills ...Assertiveness? Assertion means standing up for what you want. Stating your needs clearly. It means expressing opposition. It means confrontation and it takes courage. Some find it harder than others because of their natural easy-going style and therefore more practice is required. However, the aim should not be just to gain a win. The aim should be to solve the problem and get the best result.  more...
From MAX Conflict Management
Lone Worker Personal Safety Assertiveness Confidence Training instructor led traininggroup study and discussionworkshop / seminar With a maximum of 15 attendees the course is a very practical day looking at risk assessment, duty of care and responsibilities to individual and organisation for lone workers potentially at risk from aggression or violence at work. The day is an informal and enjoyable mixture of plenary, group working and realistic role play  more...
From Summit Consulting & Training Ltd
One-to-One Coaching Breakthrough Day Summit offers 1-2-1 breakthrough days in which a delegate benefits from up to 7 hours of intensive personal support from a senior member of the Summit team. All the breakthrough days are bespoke, so are totally designed according to the needs of the delegate. Breakthrough days held over the last year included: Appointment Setting Presentation Skills Assertiveness Training Personal Impact  more...
From VKG Associates, Inc
Technology and Critical Business Skills Training VKG Associates, Inc.'s Critical Business Skills training programs include: - Courtesy in the Government - Listening Skills - Proofreading and Editing - Better Office Skills and Services - Basic Filing - Women and Self-Esteem - Organizing Your Workspace - Office Automation - Grammar Review - Performance Appraisal - Curriculum Development - Character Education - Assertiveness  more...
From Learning LAB Associates
Assertive Communication instructor led trainingworkshop / seminartrain the trainer ...Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are  more...
From Dr Rick Goodman
Communication Mastery ...avior and minimize their effects on you. -Determine your assertiveness quotient and communication style with self-assessment exercises. -Familiarize yourself with non-verbal and verbal communication techniques to enhance your assertive communication skills. -Gain the courage to be assertive in the most appropriate and effective way. Learn to express and accept disapproval and disagreement  more...
From People Tree Training Northampton
Assertiveness instructor led traininggroup study and discussion Assertivess is a two-day course that raises your level of self-confidence and self-esteem while you learn to understand the terms passive, assertive and aggressive. We discuss use worksheets and activities along with a video to understand the subject and the effect our level of assertiveness has in all areas of our lives. For those with a supervisory role we learn how assertiveness relates to  more...
From Active Learning & Development Ltd
Personal Effectiveness Programme This 2 day programme is suitable for personnel who have a highlighted need to develop confidence, effectiveness and interpersonal assertiveness in the workplace.  more...
From Syndicate Training Services
Managing yourself through difficult times This programme is a unique tailored programme for those wishing to step back and reflect on how things are going. It gives delegates an opportunity to refresh themselves about the critical areas that can help them to deal with particular difficulties they face. Some of the areas include investigating behaviour and how you can improve your interaction with others. This may include building  more...
From Training FOR YOU
Assertiveness Overview What does assertive mean? Does it mean forceful, strong, firm, compelling, direct, straightforward, bold or confident? Or maybe all of these together? Is an assertive person someone who knows how to say a noa ™ and set the boundaries, someone who pushes her/ his way or someone who dares to speak up? Or all of these together? Why is it worth it to be assertive? This  more...
From Highland Body Language Training Consultancy
AVOIDANCE AND ASSERTIVENESS SKILLS When you use the power of body language you can appear confident and assertive even though you are quaking in your boots. This workshop gives you the confidence to say no and to deal with other people's aggressive physical or verbal behaviour.  more...
From Tranquil Journey
Learning to love myself again "Learning to love myself again" is a new and innovative course set up especially to address the needs of people in a modern world. Learning to Love myself Again is for those brave enough to learn to love "me" again. Do you honour yourself for who you are? Do feel your bum is too big? Do you lack confidence? Have you struggled to feel comfortable in relationships or picked the  more...
From Grow Wings And Fly Professional Development Training
Meeting skills for leaders instructor led traininggroup study and discussioncoursewarecd romworkshop / seminar Course duration: 1 day a Participant driven workshops In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. This is a back-to-basics guide to organizing and  more...
From The Koenig Group
Customer Service instructor led training Customer Service Training By The Koenig Group tom@koeniggroup. net Customer service is the single most important factor in any business. Either face to face with a customer or over the telephone, good customer service is absolutely crucial to a company's success. Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this training program  more...
Negotiating Skills instructor led training ...oach a Creative Response a Empathy a Appropriate Assertiveness a Co-operative power a Managing Emotions a Mapping a Designing Options a Five basic principles of negotiating a Third Party Mediators a Broadening Perspectives These are just some of the ways that we can improve your negotiating skills. Below is a general outline of some of the areas we will cover  more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program instructor led traininggroup study and discussionworkshop / seminartrain the trainer ... EQ Vs IQ Time management Self-motivation Assertiveness Self-awareness Business communication & Corporate culture Stress management Etiquettes GROUP DISCUSSION Observation Mock GD Handling different roles Tips for successful GD EFFECTIVE INTERVIEW TECHNIQUES Types of Interviews Skills Before / During / After Overview of  more...
From Performance Management Consultants
Supervisory and Management instructor led training ...Assertiveness and Conflict Resolution Coaching and Teambuilding Dealing with Difficult People Effective Performance Appraisals La gestion efficace des employ s - notions fondamentales en supervision Managing for Superior Results I: The Fundamentals of Supervision Managing for Superior Results II: Managerial Leadership Managing for Superior Results III:  more...
From General Physics (UK) Ltd
Getting your message accross - the art of writing procedures instructor led trainingtrain the trainer In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters. Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the  more...
From Corporate Education Group
Positive Assertive Management instructor led training If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.  more...
From Henderson Training
Assertiveness Skills instructor led training ...Assertiveness Skills "An issue of rights - yours and others" When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization. Assertiveness Skills is designed to  more...
Handling Challenging Conversations instructor led training Handling Challenging Conversations - Working Through Conflict Everyone knows that from time to time, we are required to have some difficult, challenging conversations with others. It goes with the territory. But let s be honest, most of us would rather not have those conversations. Most of us are good at avoiding or waiting until things are at a crisis point then the conversation does not go  more...
From People Tree Training Northampton
Giving Feedback instructor led traininggroup study and discussion Giving Feedback is a three hour course concentrating on being able to give a variety of feedback to a variety of people for performance improvement. We examine the interpersonal or people skills required, the assertiveness required and the real value of constructive criticism.  more...
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