Instructor Led Assertiveness Training in United Kingdom

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Assertiveness Confidence Building Training This 2- day Assertiveness training course gives attendees practical guidance on develop their assertiveness skills and building confidence in a range of workplace situations. This Assertiveness course provides you with the tools and techniques you need to boost confidence and build self-esteem.  more...

Assertive Communication for Women ...l cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with colleagues, suppliers and customers. The course will use self-analysis tools and practical examples, and will explore how you can become more assertive from a female perspective. It is  more...

Ready made training content courses Looking for a course, but it is not cost effective for you to put everyone on it? then why not look at our ready-to-use training materials. Everything you need including detailed trainers notes, participant handouts, certificates, ppt slides etc WRITTEN WITH YOU IN MIND These packs have been written with non-trainers in mind. Our trainers notes will take you step-by-step, page by page and  more...

The Assertive Toolkit ...Assertiveness a The win-win approach to relationships at work Assertiveness is a way of relating to the outside world, backed up by a set of skills for effective communication. To be truly assertive, you need to recognise your worth and your right to enjoy life. At the same time you value others, respecting their right to an opinion and to enjoy themselves. This programme is for you if  more...

NLP Practitioner Certification Training in Bath - max 10 per group 900 pounds 26th to 28th November & 4th to 6th December This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development and becoming a qualified NLP Practitioner therapist. It is perfect for those wishing to become a therapist, use it for personal communication and development skills, overcoming problems, confidence, assertiveness and so much  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct ...ness success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and you will get personal attention throughout the entire course to see that your goals are realised including one to one work with me. A warm bond with like minded people is also the aim to give you a safe environment to make the changes you want right now in your life  more...

Planning & Time Management This exciting programme will enable you to assess your current relationship with time and identify how that could be improved. You will also ensure that valuable time is well spent and recognise that doing the right thing is as important as doing things right! We will provide you with tools and techniques to make sure you are in charge of how your time is spent and in addition you will learn how  more...

Assertiveness at Work ...assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with  more...

Managing difficult situations on the telephone Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone. Contents: By the end of the session  more...

The Proficient Supervisor and Manager Course Objectives: When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their  more...

Assertiveness Training Course ...vels. AUDIENCE Anyone who is looking to enhance their assertiveness skills AIM This course aims to raise confidence and increase the delegatea ™s ability to communicate confidently and assertively with colleagues and customers. OBJECTIVES By the end of the programme the participants will: * Understand and overcome the barriers to being assertive * Recognise  more...

Springboard Women's Development Programme Training Course Many women use the programme to get results at work, such as new qualifications, promotions, new skills, a new attitude to change and a massive boost in confidence. Others focus on results in their personal life, such as sorting out difficult relationships, improving health, dealing with stress and gaining a work/ life balance. Who is it for? It is designed for any woman at any stage in her  more...

Dealing with Difficult People Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment.  more...

Conflict Resolution Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ™ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more.  more...

Assertiveness This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy. The course will cover: * What is assertiveness * The difference between assertiveness, aggressiveness  more...

Communicating and Influencing with Integrity This two day presentation skills training course/ workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness. It is delivered by Gill Graves author of Presenting Yourself With Impact. Effective presentation skills are key to success in today's business environment; whether it is  more...