Online Assertiveness eLearning
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From 123-CBT Computer Based Training
Interpersonal Communication Communicating Assertively

...ting what you want in the workplace requires a balance of assertiveness without aggressiveness. This course will guide you as you move into a more straightforward and more effective communication style. You'll learn about the benefits of assertive behavior and how to distinguish it from passive, aggressive, or passive-aggressive behavior. You'll also learn about the requirements for assertive
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Interpersonal Communication Communicating Assertively
Maintaining Your Life Balance

Maintaining Your Life Balance
You have the knowledge to assess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life
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Overcoming Challenges When Managing Experts

...rmonious working relationships with your experts by using assertiveness, respect, and facilitation. It also shows how, by setting clear expectations and dealing with situations and employees fairly, you can overcome common challenges that managers face when working with expert employees. Because experts have a certain amount of control over work completion, the course explains how managers can
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From Online Training Directory
21st Century Assertiveness and the Art of Persuasion


...Assertiveness and the Art of Persuasion examines the cultural, environmental, and emotional aspects of Assertivesness and Persuasion and provides tips and tools to do both in today`s global economy.
The quest for dominance in our global economy and how organizations posture themselves to respond to this challenge will make or break their success. 21st Century Assertiveness and the Art of
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21st Century Assertiveness and the Art of Persuasion
From 123-CBT Computer Based Training
Self Development Increasing Your Assertiveness

...Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To Understand the effects of
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Self Development Increasing Your Assertiveness
Facilitation The Effective Facilitator

...ity. Apply techniques to show assertiveness during a meeting. Apply guidelines for asking appropriate questions and offering appropriate feedback. Audience Managers who want to understand the behaviors and strategies of an effective facilitator. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits
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Self Development Series

The Self Development Series includes the following courses: Self Development: Balancing Your Personal & Professional Life Self Development: Motivating Yourself to Perform Self Development: Increasing Your Assertiveness Self Development: Developing Report Through Communication Self Development: Improving Your Memory Self Development: Positively Influencing Others To review individual
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From Serebra Learning Corporation
Professional Assertiveness
Do you feel that co-workers see you as too passive or aggressive in your professional career? Do you wonder if there is a more appropriate professional style? Do you want to know how to develop your professional style? Do you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your
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Managing Conflict Stress and Time
Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage
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Balancing Stress Devise a Stress Control Plan
... this course you will be able to implement guidelines for assertiveness in life, classify behavior types in terms of a widely used and accepted model, identify strategies to modify behavior types and develop an action plan for tackling stress. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common
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Developing a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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Assertiveness from the Inside Out
...e needed? Now is a good time to enhance your professional assertiveness skills if you answered "yes" to any of these questions. This course will guide you as you move into a more decisive, more effective professional style. You'll learn about methods that can help you build and strengthen your assertive style and strategies to prepare you to act more assertively. You'll also learn how to
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Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Assertivness Skills Series: What is Assertiveness


...ator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy, co-operative Teamworking; high self-esteem and high levels of achievement can replace passive behaviour. This course introduces various definitions of assertiveness and gives examples of using assertiveness to counter
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Self Development: Increasing Your Assertiveness
In Self-Development: Increasing Your Assertiveness participants learn how to identify the sources of their self-esteem and then use techniques such as good verbal communication skills to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive.
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Assertivness Skills Series: Aggressive and Passive Behaviour


The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,
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From ADIAN Collaborative Resolution Solutions Inc
Assertiveness


Do you get upset by how others treat you? Do you feel able to stand up for yourself if someone infringes on your rights? Are you able to confront difficult situations positively? This course will assist you in becoming more assertive, personally and professionally. The content includes the rights of every individual, the role personal space plays in assertion and the typical behavioral
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From JED New Media inc.
Assertiveness at Work







Synopsis
Becoming more assertive can help improve your communications and interactions with those around you. Drawing on the assertiveness techniques outlined here, discover how you can use assertiveness in everyday difficult situations at work, and come to mutually acceptable solutions with your coworkers and management. (Audio player required.)
40-minute online tutorial for individual and
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From ManageTrainLearn
25 Assertiveness Training
Changing the Way You See Yourself
In this SkillBooster, you'll learn 5 ways to change yourself to become more assertive; how we are like frogs when stuck in unhelpful beliefs; and the magic of replacing "must" phrases with "preference" ones.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters25/
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24 Managing the Boss
The Most Important Relationship at Work
In this SkillBooster, you'll learn the 7 steps in building a positive boss-subordinate relationship; 4 amusing labels we give our bosses; and how to subtly use "shaping" to get what you want from your boss.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters24/
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23 Active Listening
Listening to Understand and Respond
In this SkillBooster, you'll learn what the letters in "active" listening stand for; the difference between a conversation that fails and one that works; and why empathy is the key technique in successful listening.
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http://www. managetrainlearn. com/ products-info/ skillboosters23/
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22 Responding to Conflict
The 4 Tactical and Strategic Aa s
In this SkillBooster, you'll learn the 4 main options in dealing with conflict; why compromises are rarely the best response; and why it is better to be like an owl than a snail, a tiger, or a fox.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters22/
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21 The Assertive Manager
Open, Clear, and Confident
In this SkillBooster, you'll learn the difference between old models of management and new ones; the 7 reasons why work has changed; and why today's managers are skilled practioners of assertiveness.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters21/
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20 Honest Communication
Relating not Reacting
In this SkillBooster, you'll learn 5 communication tricks to raise your level of self-esteem; why negative enquiry and assertion are great ways to handle criticism; and how to replace poisonous "I" messages with confident "You" messages.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters20/
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19 Assertive Techniques
Raising Your Self-Esteem and Confidence
In this SkillBooster, you'll learn the meaning of "Fogging" as a way to respond to sarcasm; how to make "Broken Record" work for you; and why you should make more requests of others.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters19/
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18 Saying No to Others
Being Assertive With Your Time and You
In this SkillBooster, you'll learn why saying "No" is rarely as bad as it seems; 7 ways to help you say "No"; and the best get-out phrase that saves you committing yourself to others.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters18/
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17 Your Assertive Rights
The Pre-Condition to Managing Conflict
In this SkillBooster, you'll learn the LASSIE and PFNC models of assertive problem-solving; 10 rights in an assertive Bill of Rights; and the simplest way to assert what you want.
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http://www. managetrainlearn. com/ products-info/ skillboosters17/
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16 Modes of Behaviour
Choosing the Most Appropriate State
In this SkillBooster, you'll learn the signs and language of the aggressive state; the signs and language of the non-assertive stage; and the signs and language of the assertive state.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters16/
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15 Transactional Analysis
A Tool for Master Communicators
In this SkillBooster, you'll learn what is meant by an "Ego State"; how we can respond to others from 6 different ego states; and how to create predominantly successful transactions with others.
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http://www. managetrainlearn. com/ products-info/ skillboosters15/
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14 Life Programmes
5 Protective Strategies that Dominate Our Lives
In this SkillBooster, you'll learn about the 5 ways we protect ourselves when growing up; why being too nice can be bad for you; and how to pick the best option on the "OK-not OK" grid.
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http://www. managetrainlearn. com/ products-info/ skillboosters14/
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13 The Origins of Behaviour
Reclaiming Your Assertive Birthright
In this SkillBooster, you'll learn how your brain develops through 3 phases when you are young; why you are whole and balanced as a baby; and how this changes when your thinking brain kicks in.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters13/
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12 What Is Assertiveness
The Key to Honest and Productive Relationships
In this SkillBooster, you'll learn the difference between non-assertion, aggression, and assertiveness; why assertiveness is a prime social skill; and why assertiveness is a skill to be learnt.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters12/
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From eCPD.
Negotiation Skills

We all negotiate all the time, but we may not call it negotiating. How often have you offered to cut the grass if your partner does the shopping? Or, as a child, offered to do your homework on time if you can stay up a bit later?
The aim of this course is to show how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of
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Effective Communication In The Workplace

This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and
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From National Extension College
Soft Skills training
NEC offers six soft skills courses that provide individuals with ongoing professional skills and development, just at the moment of need.
The soft skills can be accessed from the desktop, eliminating the need to attend off site training courses. Students can access as little or as much knowledge as they need to quickly resolve challenges and complete tasks.
Title include:
Stress Management
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From Ontario"s Virtual Career Resource Centre
Ontario's Virtual Career Resource Centre




Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum
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From Skillspride Online Training
Assertiveness Skills
...hts' and 'assert oneself' as: 'insists on one's rights'. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights. This training course involves readers in realising their own rights and the right of others in the workplace. Practical activities allow readers to practice expressing their views, opinions and ideas and to listen the
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