Online Assess eLearning - Training Resources

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

Leadership and Teamwork ...effective in today s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high performance. This course may be completed as quickly as you care to do so. You will have 90 days unlimited access regardless. Leadership  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

Supply Management Contract Writing You ve noticed the changes in purchasing over the past few years, haven t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don t know how to write a contract. This is troublesome. Because if you aren t familiar with the  more...

So You Want to be a Technical Writer! ...complete a series of short projects that will help you to assess ? whether you are well-suited to life as a technical writer and whether direct employment, freelancing, or contract technical writing are good options for you. ? what attributes and skills you currently possess and which ones you need to develop to be marketable. ? what jobs and salaries are available in your area or in a region  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date.  more...

Senior Professional In Supply Management (SPSM ) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...

Recognizing and Avoiding Burnout ...tegies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for managing your own  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

QuickBooks Pro 2005 ... you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the QuickBooks Pro 2005 Training Series The QuickBooks Pro 2005 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying  more...

QuickBooks Pro 2006 ... you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting software. For beginner or anyone with prior accounting experience. Welcome to the QuickBooks Pro 2006 Training Series The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory  more...

Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. The student can complete their course of study within anytime frame as long as it does not exceed 60  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated  more...

Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more  more...

Introduction to Medical Transcription ... training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. A great lead-in course to the Comprehensive Medical Transcription Training program. The course is designed to provide an overview of typical medical transcription skills and  more...

HTML 4 ...ll. These are included at no additional cost to you.Can I assess what I have learned? Yes. At the end of each self-paced unit, you will complete an assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible?on demand?single login?easy to  more...

Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from  more...

Customer Service Plus The difference between success and failure in today s business environment is customer service. In this course you ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course  more...

Design a Winning Business Based on Your Idea--Instructor-Led ... operating model of the business. Finally, you?ll need to assess whether or not the business is likely to meet your profitability goals?and suggest ways to optimize its chances of success. Your work for each assignment will be reviewed by a Trump University Certified Instructor. You will receive feedback within two business days of each submission. Enroll in this online course if you: Have an  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

CSS ...ll. These are included at no additional cost to you.Can I assess what I have learned? Yes. At the end of each self-paced unit, you will complete an assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible?on demand?single login?easy to  more...

Basics Of Smart International Procurement Are you responsible for increasing your organization s international procurement and don t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to  more...

AutoCAD 2006 2D ...ll. These are included at no additional cost to you.Can I assess what I have learned? Yes. At the end of each self-paced unit, you will complete an assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible?on demand?single login?easy to  more...

AutoCAD 2006 3D ...ll. These are included at no additional cost to you.Can I assess what I have learned? Yes. At the end of each self-paced unit, you will complete an assessment quiz. From there you will be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible?on demand?single login?easy to  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...

Leadership and Teamwork Leadership And Teamwork Leadership & Teamwork introduces novice leaders and managers to the leadership styles and management approaches that are effective in today?s working environment. It helps them assess their leadership qualities, strengths and weaknesses, and understand how teams work, interact and grow so they can manage their team from co-existence to collaboration, from inception to high  more...

QuickBooks Pro 2007 QuickBooks Pro 2007 Quickbooks Pro 2007 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank  more...

Dreamweaver MX 2004 ...ll. These are included at no additional cost to you.Can I assess what I have learned? Yes. At the end of each self-paced unit, you will complete an assessment quiz. From there you`ll be able to determine if you understood the concepts or if you still need to review the materials further.What are the advantages of taking this course online? Always accessible.on demand.single login.easy to  more...

Delegation - Leveraging Through Others Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine  more...

Basics of Organizational Communication Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer  more...

Conflict Intervention ...ervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties, and following through for complete resolution. IMPORTANT NOTE:  more...

Managing Stress ...e, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a plan of action and learn how to avoid or address your own personal roadblocks. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Measuring Project Outsourcing Success To assess the tangible and intangible performance of an outsourcing partnership and determine when to terminate the relationship  more...

Finding Your Life Balance ... towards a possible adjustment of your life balance is to assess your life as it is now. This course will enable you to assess your present life, both at home and at work, and the relationship between the two. Is it balanced? How and why is it out of balance? You will learn what the obstacles to achieving a balanced life are, and how to apply a basic strategy to overcome these obstacles.  more...

Applying Your Field Sales Approach ...effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales strategies to change your customers' perceptions of you from  more...

Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...

Assessing Performance Continuously ...inuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this is a challenge, but for many organizations, the role of  more...

The Customer Service Agent in Action ...oyalty. CSAs collect more detailed data than ever before, assess more varied and more complex problems, and use increasingly sophisticated technology. Working under intense time pressure, they must meet customer needs and exceed customer expectations.Of course, the crux of the CSA job in a call center is handling the service call. This course teaches CSAs how to manage each stage of the call,  more...

The Customer s Voice Ralph Waldo Emerson once wrote, "Make yourself necessary to somebody." In today's competitive marketplace, it's important to make yourself and your company necessary to a lot of "somebodys". Those somebodys are your customers. This course provides the tools to learn all that you can about your customers. The focus is on recognizing and ultimately anticipating customer expectations. There are any  more...

Crafting Deals "A wise man will make more opportunities than he finds." Could Francis Bacon possibly have been wondering about how to make the most out of his dealings with other people when he wrote those words? Do you ever wonder about your own ability to create opportunities for yourself? Think of something that you really wanted in the past. It could be anything--a promotion at your workplace, a new car, or  more...

Managing Business Risk - Developing a Risk Management Plan Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks.  more...

Planning and Identifying Project Risk ..., nearly all the time. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects. In this course, the project manager will learn when and how to plan for risks and how to identify risks proactively and at the time they occur. This course is aligned with "A Guide to the Project Management Body of Knowledge"  more...

Analyzing Project Risk Many people enjoy risk, as evidenced by the popularity of extreme sports. However, in business, risk is less welcome or enjoyable. The science of project management was founded, in large part, to manage risk and prevent it from negatively affecting project objectives, schedules and budgets. To help in this effort, "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third  more...

Responding to and Controlling Project Risk ... opportunity) as well. It is the project manager's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects over the life of a project. In this course, the project manager will learn about the last two processes in the Project Risk Management knowledge area, as described in "A Guide to the Project Management Body of Knowledge" (PMBOK??  more...

Ethics and Professional Knowledge What does being ethical mean? How does one make the best ethical choice in a complex project management environment? What are legal requirements, and how can you spot the moment when conflict of interest has occurred? In today's world, project managers must have a clear comprehension of these ethical responsibilities.Project managers must also be aware of their professional duty to contribute to  more...

Communicating and Implementing Requirements A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore  more...

Advanced Project Management - Project Management Maturity In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity levels. You will also learn how to assess a department or organization's maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management.  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...owing what projects to select for improvement requires an assessment and analysis of existing business processes. For a precise, objective, and accurate assessment of the existing processes, you need to have correct metrics and knowledge of where and how to use them. Later in a Six Sigma project, during the Control phase, the overall performance of business processes is recalculated to identify  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma Probability distributions are an essential part of descriptive statistics that Six Sigma teams can use to assist in fitting collected data into various types of distributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis testing roadmap to the next stage of the Six Sigma DMAIC process. Of course, all  more...

Measurement Systems ...t Measurement Systems Analysis (MSA). You will see how to assess properties of a measurement system, including how to plan and conduct a Gauge R&R. You will learn some important principles of metrology and learn salient features of some common measuring instruments, including gauge blocks, calipers, and micrometers, among others. Six Sigma is a registered Trademark of Motorola Corporation, and  more...

Screening Applicants You've done your homework. You understand the importance of effective hiring, you've considered all of your hiring options, and you've effectively marketed the job opportunities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals  more...

Succession Planning Overview ...succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your understanding of  more...

Succession Planning and Human Resources Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual  more...

Training for Business Results ...objectives. Many companies understand that evaluation and assessments should be linked to organizational objectives, competency profiles, and intellectual capital development. But forward-looking organizations are recognizing and monitoring this industry trend by actually linking training and assessment to strategic objectives. The bottom line is that learning how to use assessment tools today  more...

The Power of the Learning Organization In the new Knowledge Age, the only successful organizations will be those that know how to gather, support, and manage knowledge. If you're a manager or trainer who wants to improve performance, you need support from the corporate culture. Take this course to discover what factors make up a learning organization, how to assess whether your organization has them, how to train leaders to support  more...

The Potential of Self-directed Learning How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify  more...

Behavior Putting Your Best Foot Forward Are you interested in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new  more...

Oracle9i Database Admin Perform Database Backups ...ands, and the Oracle Enterprise Manager Console. Students assess the status of critical database files using SQL*Plus commands. In addition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh, and update a standby database. Learn To • Identify the factors to consider when defining a backup and recovery strategy.  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...Use DBMS_SPACE package to display space use in segments. Assess index structure and display the percentage of deleted entries. Rebuild an index. Unit 2: Optimizing Sort Operations Identify the operations that will cause a sort. Sequence the steps in the sort process. Change the SORT_AREA_SIZE and SORT_AREA_SIZE_RETAINED parameters. Identify goals for tuning sorts. Choose the  more...

Brand Management Developing a Brand Strategy ...ntial affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Building and Defending Brand Equity (0.5 - 1 hour) Select the  more...

Brand Management Integrated Marketing ...ntial affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Integrated Brand Communication (0.5 - 1 hour) Identify the  more...

Brand Management Branding on the Web ...ntial affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the  more...

Managing Business Risk Developing a Risk Management Plan ...vironment that organizations face and the methods used to assess those risks. Learn To Identify the differences between traditional and contemporary risk management. Identify the reasons why risk management is becoming more important. Identify methods that can be used to assess potential risks.  more...

Managing Business Risk Risk Assessment Control ...Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan. Identify the methods  more...

SQL Server 7 0 System Administration - Part 2 ...ects. Modify databases; manage data on multiple disks; assess database size requirements and to plan for growth. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed the first course in this series. T otal  more...

Windows 2000 Implementing Security Part 1 ... • To identify measures used to assess the security standard of a network. • To identify guidelines for selecting a centralized administrative model. • To identify guidelines for selecting a decentralized administrative model. • To match administrative tasks with their key  more...

Windows 2000 Implementing Security Part 1 ... • To identify measures used to assess the security standard of a network. • To identify guidelines for selecting a centralized administrative model. • To identify guidelines for selecting a decentralized administrative model. • To match administrative tasks with their key  more...

Business Finance Risk Analysis ...w of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To • Calculate an expected rate of return.  more...

Business Accounting Accounting for Assets Business Accounting: Accounting for Assets offers the student an overview of the types of assets an organization may encounter, as well as how to manage those assets. The program details the characteristics of current assets, long-term assets, intangible assets, and natural resources. Learn To • Classify assets as current or noncurrent. •  more...

Economics The Principles of Economics In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in  more...

Effective Presentations The Presentation Process ...very of your presentation. Finally, you will learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. Apply three guidelines for using visual aids during  more...

Excellence in Service Establishing Service Standards ... expectations by evaluating the criteria customers use to assess the quality of your company's service. You will learn how to set, develop, and implement service standards. You will also understand the importance of surveying customers and incorporating their feedback into service standards. Finally, you will learn how to monitor performance against these standards to identify areas for  more...

Implementing Wireless LANs Curriculum ...int (AP) security and provides an understanding of how to assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. This curriculum consists of four Skill Builder courses: Implementing Wireless LANs: Part 1(Concepts and Technologies) Implementing Wireless LANs: Part 2(Components and Configuration) Implementing Wireless LANs: Part  more...

Implementing Wireless LANs Part 4 Site Design Installation ...assess the customer's needs for an enterprise-wide WLAN implementation and how to perform a site survey. It addresses preparation, infrastructure awareness, site survey methods, and the Cisco ACU site survey utility. The WLAN installation section provides guidelines for mounting access points and antennas. The troubleshooting section provides guidelines for dealing with client association and  more...

Human Resource Law Management s Role ...ith Icon. Mr. Kass will ask you a series of questions and assess your knowledge of Human Resources law. If you answer his questions correctly, you will be well on your way to a position at Icon. Unit 2: Rightful Discharge (0.5 - 1 hour) Identify employment-at-will. Identify whistleblower statutes. Identify the steps to  more...

Human Resource Law Americans With Disabilities Act ... Identify the three guidelines employers use to assess an employee's ability to perform a job. Identify the reasons that a candidate is qualified to perform a job. Simulation Overview: In this simulation, you will meet with Ronald Spear, a Human Resources Representative, to discuss the importance of Icon complying  more...

Leading the Way Learning to Lead ...am. You will meet with the members of the project team to assess the project's current status. The team is two weeks behind schedule and facing a 30-day deadline for the final design specs, so you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours)  more...

Strategic Decision Making Preparing to Make Decisions ... Identify the actions you can take to assess whether a decision frame is appropriate for a decision. Influence the decision frames of others. Avoid the problems of overconfidence by applying two guidelines. Identify the techniques for managing uncertainty. Audience All individuals who  more...

Employee Performance Managing Difficult People ... Difficult People (0.5 - 1 hour) Assess a difficult person's situation. Identify how each difficult personality type is detrimental to an organization. Address different difficult personality types. Understand the need for monitoring a difficult person. Document a difficult  more...

Employee Performance Resolving Conflict ...Between Employees (0.5 - 1 hour) Assess the conflict situation. Identify the sources of conflict. Determine how personalities affect a conflict situation. Meet each party's needs effectively. Select a course of action. Simulation Overview:  more...

Facilitation The Facilitation Process ...sustainable results. Specifically, they will learn how to assess a team's situation and needs, how to apply structural tools to make a meeting successful, and how to ensure that every team member participates. Learn To Apply strategies to help teams move from divergent to convergent thinking. Use structural tools to enhance their role  more...

Managing the Expert Understanding Experts ... with experts. Learn To Assess an expert's skills. Identify the most appropriate method for recruiting an expert in a given situation. Help an expert overcome burnout. Identify the steps for setting an effective goal. Identify factors to evaluate when  more...

ISO 9001 2000 Overview of Standards ...ement System (QMS). Carla will be asking you questions to assess your knowledge of these areas. Unit 2: Preparing for ISO 9000: 2000 Registration (0.5 - 1 hour) Identify types of project costs incurred during the preparation stage of ISO 9000: 2000 registration. Conduct a compliance audit using ISO 9001: 2000 requirements.  more...

Managing Generations in the Workplace Generations Working Together ...uman Resources Assistant, will be asking you questions to assess your potential as a coach in Icon International. Unit 2: Developing Intergenerational Teams (1 - 2 hours) Identify guidelines that a member of Generation X can use to manage Boomers and Builders. Identify characteristics of effective intergenerational teams.  more...

Organizational Crisis Mgmt Anticipating Planning for Crises ...urse then covers planning for crises, for example, how to assess your organization's level of preparation and how to forecast potential crisis situations. Factors that need to be managed are identified. It then covers the key elements of a crisis management plan that need to be considered, teams that need be created, and other general recommendations. The course covers planning for logistics  more...

Advanced Project Mgmt Project Management Maturity ...ch of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To Identify how project management maturity levels relate to the project management process groups.  more...

Project Teams Participating on a Project Team ...isco. This team has been assembled by upper-management to assess the effectiveness of the billing software used by the Accounts Receivable Department and determine what updates and changes need to be made to it. The objective of the team is to make the software more time-efficient and user-friendly. Unit 2: Project Team Characteristics and Communication (0.5 - 1 hour)  more...

Brand Management Fundamentals of Brand Management ...ntial affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:Introducing the Brand Concept (0.5 - 1 hour) Identify the  more...

Brand Management Building Brand Equity ...ntial affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Brand Equity Benefits (0.5 - 1 hour) Identify  more...

Brand Management Managing Brand Equity ...ct the factors you should measure when conducting a brand assessment. Identify characteristics that comprise an effective brand equity measuring technique. Select options for reinforcing brand equity. Audience The target audience for this series is managers and marketing personnel who wish to learn to interpret the potential affects of  more...

Executive Level Leadership Leadership Communication ... Identify qualities that should be assessed when testing information. Apply criteria to test the quality of given information. Simulation Overview: You are Icon's newly appointed Chief Learning Officer. You have recently become aware of the benefits of e-learning, and you are beginning to feel that it  more...