Assessing

Delegation: The Gift that Grows Objective Each participant will leave the workshop with a plan for successfully delegating tasks in their real-world environment. Content Benefits of delegation; Overcoming barriers; Selecting tasks to delegate; Choosing the right person for the task; Assessing risk; Explaining the task and goals; Defining work standards; Sharing information; Encouraging input from the delegate; Establishing  more...

Conlict Management Objective This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics  more...

Change Management: Navigating the Rapids of Change Objective Participants leave the workshop with a plan for managing a specific change they face on the job. Content Change management process; Types of change; Perceptions of change Preparing for Change; Controlling your reactions; Developing a positive attitude; Getting information about a change; Communicating a change to others; Assessing risk; Handling resistance; Responding to mid-course  more...

Instructional Design Workshop ...ams. Content: Defining the scope of the design project, Assessing needs, Defining performance barriers, Developing the performance improvement strategy, Understanding adult learners and learning styles, Writing three types of objectives, Selecting training media and formats, Writing design documents, Working with subject matter experts, Creating relevant training activities, Writing clear  more...

Creative Problem Solving & Decision Making Objective Participants will leave the workshop ready to apply their new problem-solving skills to a specific problem they face on the job. Content Framing a problem; Determining who to involve in problem solving; Gathering information; Analyzing data; Determining root cause; Developing potential solutions; Creative thinking; Evaluating and selecting solutions; Creating implementation plans;  more...

Managing Issues, Problems and Crisis in the Workplace In the chaos and confusion of workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention  more...

Essentials of Organizational Development Many trainers and facilitators are increasingly becoming involved in more than delivering training events. More and more they are being asked to work with leaders and managers to help them intervene in the functioning of a group or organization to improve its performance. This workshop's purpose, designed with trainers and facilitators in mind, is to establish a foundational understanding of the  more...