Online Assessing eLearning

Creating a Business Execution Culture ...t team in place to execute your ideas? You'll learn about assessing talent in both your existing team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member simply needs a little help to execute better? Coaching for Execution will provide valuable  more...

Principles of External Auditing Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Employment Relations HRCI PHR Employment Relations (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry  more...

Performing Risk Analysis ...of project management. It involves prioritizing risks and assessing each identified risk's probability of occurrence and potential impact, whether positive or negative. The science of project management was founded, in large part, to manage risk and prevent it from negatively affecting project objectives, schedules, and budgets. This course explores both qualitative and quantitative risk  more...

Problem Solving Determining and Building Your Strengths Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...

Business Analysis Enterprise Analysis ...ly, this course details defining business needs and gaps, assessing capability gaps, and determining a solution approach. This course also provides an overview of defining solution scope and defining a business case for gathering data and being persuasive in arguments for a proposed solution. This course provides a foundational knowledge base of business analysis information so learners can  more...

Writing a Business Case Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...

Business Analysis Solution Assessment and Validation ...y, this course introduces the elements and techniques for assessing a proposed solution, allocating requirements, and assessing organizational readiness. This course also provides an overview of defining transition requirements, and covers the techniques for validating and evaluating solutions and their performance. This course provides a foundational knowledge base of business analysis  more...

Request Fulfillment Process Interfaces and Challenges ...lores the different metrics that can be used for properly assessing the performance of your organization's request fulfillment processes. Finally, challenges and risks are covered, along with critical success factors that, if implemented in your processes, can lead to successful request fulfillment in your organization. This course will assist the learner in preparing for the ITIL V3  more...

Green Business Planning Sustainability Strategies ...g sustainability goals. This course outlines a method for assessing how much your organization promotes environmental sustainability in its current practices, showing how to identify strengths, weaknesses, opportunities, and risks in relation to adopting green business sustainability practices. It also explores how mandated and voluntary green standards and regulations provide organizations  more...

Facilitating Difficult Situations Facilitating Difficult Situations How do you deal with the group that has an exceptionally dominant person who doesn't let anyone else have say, or trivializes the contributions of others? How do you keep a faction from taking over? What is the best means of handling direct challenges to you or the group? What do you do when you know someone is deliberately trying to derail your meeting  more...

Mentoring Strategies for the 21st Century Mentoring Strategies for the 21st Century Current business trends--including acquisitions and reorganizations, emerging technology needs, and a changing work force--are all creating unique mentoring needs. This course addresses how mentoring strategies can benefit your organization in the current business climate. It explores the ways that mentoring can capitalize on gender, age, and  more...

Completing Inbound Sales Calls ... the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the best strategies for inbound sales presentations and explore the  more...

Creating Your Own Leadership Development Plan ...o continually grow and develop as a leader. This includes assessing your own style, values, and requirements, as well as identifying development goals, objectives, and actions. This course explores ways to assess yourself as a leader, establish a vision for the future, and identify obstacles to that vision. It also teaches practical approaches for setting development goals, objectives, and  more...

Business Performance and Financial Measures in Six Sigma ...Black Belt (SSBB) Six Sigma improvement begins with assessing the current performance of an organization's processes and products, and comparing it with the desired performance. An important part of this assessment is choosing a set of measures that will provide a comprehensive picture of how the company is achieving its goals of customer satisfaction, organizational learning and  more...

Selecting the Right Candidate ... intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting personal biases steer you away from your hiring criteria. Following a logical system in making your decision will mean you find the candidate who will make a strong contribution to your organization. This course describes how to evaluate candidates using a structured  more...

Competitive Marketing Strategies Conducting an Internal Analysis ... carrying out effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization have and how can it effectively deploy these to deliver a sustainable competitive advantage? In addition, you need to consider your  more...

Customer Driven Process Improvement Mapping Measuring Process Customer Driven Process Improvement: Mapping & Measuring Process Mapping and measuring your current processes, especially those that are most critical to customers, are important steps in improving them. Mapping a process helps you visualize it - enhancing your understanding of the variables that make it work. The map you create can then be used to measure different parts of the process,  more...

HR as Business Partner Linking HR Functions with Organizational Goals HR as Business Partner: Linking HR Functions with Organizational Goals Fulfilling business and organizational goals is at the heart of transformational HR. Where transformational HR is in place, the HR function is directly involved in developing, refining, and implementing an organization's strategic goals. An organization can measure its success only if its end goals are well defined. To  more...

Preparing for an Internal Interview Preparing for an Internal Interview Preparing for an internal interview requires a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you  more...

Providing Cloud Security ...ng your IT infrastructure and needs, as well as carefully assessing the cloud provider offering and security measures. The course introduces control assessment frameworks and models that can be used in assessing your risk in going to the cloud and evaluating the cloud provider's security offering. Along with the top identified security risks, it outlines basic guidelines that should be followed  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Managing Projects Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,  more...

Succession Planning Overview ...succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your understanding of  more...

Interviewing Effectively The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships  more...

Financial Analysis for Successful Marketing Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...

Appraising Performance Simulation ...articipants will practice key appraisal skills, including assessing performance, conducting appraisals, and motivating and developing employees, in order to improve the effectiveness of their appraisals and enhance the performance of their employees. The Appraising Performance Simulation comprises four scenarios and is based on the SkillSoft series "Appraising Performance." Throughout the  more...

System Archetypes Systems repeatedly fall into common patterns. In this course, you will learn five system archetypes, patterns that appear in every organization. By becoming aware of an archetype and learning how to identify it in your work situations, you gain a strong tool for assessing the structure and forces at work in your organization. Archetypes are used to clarify and test models as well as compile the  more...

HIPAA Evaluating the Impact of the Privacy Rule Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the  more...

Cross-selling in a Customer Service Call ...ross-selling prospects by gathering appropriate data, and assessing and qualifying sales opportunities. This helps CSAs avoid uncomfortable situations in which they might possibly lose a customer. In the course lessons, you'll learn effective methods for securing sales such as proposing and presenting solutions, handling objections and closing the sale. These additional call skills will help  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...ls. To identify guidelines for assessing an organization's readiness for e-learning. To identify impacts of structured learning on competence management. To identify functions of Learning Management Systems (LMSs) in managing learning. To identify roles of knowledge management in  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...asis. Identify considerations for assessing the readiness of your technology. Identify considerations for choosing a platform. Unit 3: Measuring Success (1 hour) Identify reasons for measuring the impact of an e-learning solution on business performance. Identify metrics that can be used to  more...

SAP R 3 v4 0 Investment Management - Overview Course Overview This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program  more...

Introduction to E-Commerce ...n maintaining an e-commerce Web site. Identify ways of assessing and preparing for e-commerce security risks. Identify areas for expanding the use of e-commerce. Unit 4: E-Commerce Technology Building Blocks (1 hour) Identify the features of the virtual store. Identify the characteristics of the UNIX and Wintel operating system platforms. Identify e-commerce advertising  more...

Designing for Cisco Internetwork Solutions Part 1 ...work policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network services and solutions within modular networks. Learn To: Distinguish between traditional and modern network organizational models. Identify guidelines for  more...

Exchange 2000 Infrastructure Design--Part 1 ...business structure and operations. This course deals with assessing your users' needs and your network needs. The network topology has an effect on your Exchange 2000 design. The network needs to be examined to ensure that it meets the requirements for Exchange 2000. Exchange 2000 Servers implements routing of groups rather than sites. Because the new topologies supported by Active Directory  more...

Exchange 2000 Infrastructure Design--Part 2 ...ploying the messaging system. This course also deals with assessing your client's needs and determining which of the many mail clients available makes the most sense for your organization. L earn To: Identify the connectivity features of the Active Directory Exchange environment. Identify the features of the DNS configuration for Exchange 2000 Server. Identify methods of  more...

Succession Planning Successors Plan Evaluation Planning Tools ...ions. Identify guidelines for assessing your organization a a s bench strength. Sequence the steps for conducting a systematic evaluation. Identify information obtained by conducting a complete assessment. Identify reasons for using software tools for performance appraisals.  more...

Total Quality Management Fundamentals ...al culture. Identify steps for assessing your organization a a s tactics. Recognize roles of the quality leader. Audience This curriculum is aimed at all individuals who wish to input to and improve quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

Coaching Building Relationships ... Select the correct motivators by assessing the employee's personality profile. Build a trusting relationship with employees by following appropriate guidelines. Establish employee trust by following the steps in the CARE process. Audience Managers and supervisors who want to learn how to build relationships  more...

Project Management Project Scheduling Budgeting Project Management Essentials: Project Scheduling and Budgeting offers the student an overview of the information required to develop a project schedule and budget. The program details types of network diagrams, Gantt charts, CPM scheduling, and activity duration compression. In addition, the program details actions for optimizing project activities and factors that influence cost estimating.  more...

Advanced Project Mgmt Portfolio Management ... Select the points to consider when assessing a project a a s a a a fit a a a a with strategic objectives. Identify the information to include in a project proposal template. Select the factors that can help executives prioritize R&D projects. Sequence the steps  more...

Project Teams Participating on a Project Team Project Team Management: Participating on a Project Team offers the student information required to understand types of projects and project teams. The program covers guidelines for resolving conflict within a project team and for helping team members reach consensus. It also offers information on the personal responsibilities and communication skills needed to participate on a project team.  more...

Organizational Learning Developing a Knowledge Mgmt System ... is suitably aligned with the company's vision. Unit 2: Assessing Knowledge (0.5 - 1 hour) Identify who should be included in a knowledge assessment team. Identify steps for performing a knowledge assessment. Follow the process for performing a knowledge assessment. Simulation Overview:  more...

CIW Security Professional Operating System Security ...issions using the umask and chmod commands. Unit 3: Assessing Security Risks (2 hours) Identify default settings that create security risks. Identify types of scans performed for system scanning and footprinting. Identify keys that compose the registry. Match registry permissions and their descriptions. Audit the registry. Disable Unnecessary Services and Protocols.  more...

Portfolio Management Processes and the Organization ...anagement is a tool that involves executive management in assessing and meeting the needs and expectations of the organization. Whether working with programs or projects, effective portfolio management will give you the tools necessary to make the right organizational decisions. Portfolio management is not conducted in a vacuum; oftentimes the roles and processes will relate throughout the  more...

Green Infrastructure - Site Assessment - Best Practices course Quiz ...ing module gives you the information and action items for assessing sites and identifying opportunities to implement Best Management Practices (BMPs) in Green planning, design and construction. Topics Discussed: - Mechanisms to affect right-of-way construction by private utilities - Technology to minimize pavement damage and degradation - Upgrades to utility installation and  more...

Green Infrastructure - Utilities - Best Practices course + Quiz The Green Infrastructure - Utilities Best Practices is one of an eight course series on Green Infrastructure that provides a template for design and implementation of Green Building concepts as they apply to cities and municipalities. This online, self-paced training course gives you the information and action items for assessing sites and identifying opportunities to implement Best Management  more...