From Results Through Training
Delegation: The Gift that Grows 
Objective
Each participant will leave the workshop with a plan for successfully delegating tasks in their real-world environment.
Content
Benefits of delegation; Overcoming barriers; Selecting tasks to delegate; Choosing the right person for the task; Assessing risk; Explaining the task and goals; Defining work standards; Sharing information; Encouraging input from the delegate; Establishing
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Conlict Management 
Objective
This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace.
Content
Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics
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Change Management: Navigating the Rapids of Change 
Objective
Participants leave the workshop with a plan for managing a specific change they face on the job.
Content
Change management process; Types of change; Perceptions of change
Preparing for
Change; Controlling your reactions; Developing a positive attitude; Getting information about a change; Communicating a change to others; Assessing risk; Handling resistance; Responding to mid-course
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