Instructor Led Assessment Training in Lancashire, uk

The Executive Secretary - Excellence Programme As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the managers success. This programme is delivered in house and it is  more...

Working in a World of Difference ...ogramme - Duration: 3 Day Workshop Optional - Pre-Course Assessment - 2. 5 hours per delegate Aim: Most international managers and professionals are hired for their technical expertise and experience, rather than their ability to relate, communicate, engage, motivate and work effectively with colleagues and customers from other cultures. Yet, without such behavioural competencies,  more...

Investing in Recruitment & Selection Introduction: It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...

Competency Based Performance Management ... Pre-workshop Participants will be provided with a self assessment and 360 feedback diagnostic which will enable them (if they wish) to seek feedback from their manager and subordinates about their performance management techniques. The Workshop A highly interactive workshop which utilises business simulations and practical activities to help you to apply the techniques. Video, self  more...

Investing in Recruitment Selection Introduction It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...

Not Today Thank You! Essential Sales Skills ... The professional sales person or order taker your self assessment Prospects or suspects Are you spending time with the right customers Applying essential TIP controls, Time, Information & Power Sales cycle management Prior preparation to prevent poor performance Features, Advantages and Benefits see them from your client s perspective Stop telling and start selling Learn the  more...

Project Management ...ntify various strategies for the setting up and continual assessment of projects. It also looks at risk management and how complacency and assumptions can ruin project implementation. The course will cover: a Strategies for setting up and continually assessing projects. a How to ensure projects are completed to the set standards and timescale. a Understanding the importance of  more...