Instructor Led Assist Training in United Arab Emirates

Excellence in Customer Service Address the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers. Deliver better, faster service and increase customer satisfaction. Recognize the signals of customer irritation and how to respond appropriately  more...

Next Generation Excel Advanced Business and Financial Reporting Using Excel 2007 Advance their Excel skills to new heights of business reporting expertise. Design efficient business reporting and reconciliation models. Design, prepare, and email business and accounting reports in minutes. Develop dynamic business dashboards and scorecards to assist professionals in measuring performance and enhance decision making. Use advanced report development techniques by  more...

Business Continuity Planning Define Business Continuity Management (BCM). Understand the elements sequence of the Business Continuity (BC) lifecycle. Apply the elements of BS 25999 to design a BCM. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management system.  more...

Mastering Business and Financial Modeling using Excel ' This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Use Microsoft Excel in  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...

Mastering Business and Financial Modeling using Excel This program is designed for Business analysts and professionals, supervisors and staff from any function including finance who need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work. This program is worth 25 NASBA CPE s.Note: This is a hands-on training program using Laptops/Computers.Use Microsoft Excel in business finance  more...