Online Assistant eLearning

Access 2002 Basic Access 2002: Basic Microsoft Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status  more...

Excel 2002 Basic ...ng Multiple Actions Simultaneously Displaying The Office Assistant Hiding The Office Assistant Closing Excel Lesson 2: Working With Data Introduction Lesson Objectives Opening Excel Preparing To Work Renaming A Worksheet Color Coding Sheet Tabs Entering Text Moving The Cell Marker Changing Orientation Of Text The Undo Command Rotating Text Moving The Cell Marker Entering  more...

Powerpoint 2002 Basic Powerpoint 2002: Basic Microsoft Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane  more...

Word 2002 Basic ...Button The Drawing Button The Zoom List Box The Office Assistant Button The Toolbar Options Button The Document Map Button The Show/Hide Button Using The Mouse To Select Text The Styles And Formatting Button The Styles And Formatting Task Pane The Style List Box The Font List Box The Font Size List Box The Bold Button The Italic Button The Underline Button Using Multiple Undo  more...

Discover Outlook 2007 Level 3 ...lders Use Public Folders The Out Of Office Assistant Use The Out Of Office Assistant Outlook Integration Features Outlook & NetMeeting Outlook & SharePoint Search For Outlook Items Use Instant Search Use Reminders & Flags Set & Update A Reminder Set & Update A Flag Import & Export Information Import  more...

Oracle Database 10g Creating Databases Oracle Database 10g: Creating Databases Oracle To provide an overview of Oracle database and instance architecture and demonstrate how to use the Database Configuration Assistant  more...

Approaches to Risk Management ... are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world, your ability to take the right risk can mean  more...

Telesales Communications ...am Bell said, "Mr. Watson, come here, I want you," to his assistant on March 10, 1876, the telephone has become the major person-to-person communications tool. It has taken a place of dominance in the sales industry. As a professional salesperson, it is vital that you have effective telesales techniques.As a communications medium, the telephone has a dampening effect on our interpersonal  more...

Identifying Resolving Windows 7 Application Issues ... compatibility issues including the Program Compatibility Assistant, Program Compatibility Troubleshooter, and program Compatibility tab settings. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-685 Pro: Windows 7, Enterprise Desktop Support Technician. Passing this exam will earn the learner Microsoft Certified IT  more...

Oracle Database 11g Configure Manage Use Services in RAC ...g standard interfaces, such as the Database Configuration Assistant, Enterprise Manager, and SRVCTL, services can be configured, administered, enabled, disabled, and measured as a single entity. This course provides an introduction to services and discusses how to configure, modify, and use services in a RAC environment. It explains how to use services with client applications, Resource  more...

Oracle Database 11g Diagnosing Oracle Clusterware Node Management Oracle Database 11g: Diagnosing Oracle Clusterware & Node Management Oracle Problems that occur with Oracle RAC instances can be difficult to diagnose because they span across two or more nodes in a cluster. Oracle Database 11g provides various methods for diagnosing and debugging Oracle Clusterware and RAC components. This course discusses the basics of debugging and the use of diagnostics  more...

Oracle Database 11g R2 Database Creation Instance Management ...se installation and how to use the Database Configuration Assistant (DBCA) to install the Oracle Database 11g software. It demonstrates how to manage the instance, including setting initialization parameters, accessing the database and Enterprise Manager, viewing information about the instance, startup and shutdown stages, and viewing the alert log to ensure that there are no issues with the  more...

Essential Legal and Ethical Principles of the Medical Office ...edical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical assisting; introduction to medical law; physician/patient/assistant relationship; medical office in litigation; as well as ethics,  more...

Medical Office Specialist Training I (No Terminology) ...arefully Read This Information! Demand for medical office assistants (Medical Office Specialists) will rise 19% by 2010 according to Department of Labor statistics. Medical office assistants enjoy exciting, varied assignments, steady work schedules, respect and prestige. Whether you work for a clinic or medical provider, as a Medical Office Assistant you will have a career you can be proud of!  more...

Medical Office Specialist Training II (With Terminology) ...arefully Read This Information! Demand for medical office assistants (Medical Office Specialists) will rise 19% by 2010 according to Department of Labor statistics. Medical office assistants enjoy exciting, varied assignments, steady work schedules, respect and prestige. Whether you work for a clinic or medical provider, as a Medical Office Assistant you will have a career you can be proud of!  more...

Dental Office Administrative Assistant Certificate Program ...assist in obtaining a position as a dental administrative assistant. Dental Office Administrative Assistant Certificate Program This course is designed to give the students the knowledge to work in a progressive dental office. The student will learn basic dental anatomy, charting, terminology, communication skills, clinical and information records management, dental insurance processing,  more...

Legal Transcription Training ...nique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for any  more...

Dealing with Problem Performance Simulation ...sic cable channel. The six other writers and the writers? assistant report to you. Unfortunately, several of these workers have become problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various methods, including discipline and developing a performance improvement plan.  more...

Configuring Cisco CallManager Applications To install and configure the Cisco CallManager Attendant Console on the server and client-side and configure the Cisco IP Manager Assistant (IPMA) for a manager and an assistant user.  more...

Access 2000 User Series ...nting Reports 6.0 Getting Help (8 Minutes) 6.1 The Office Assistant & Index Searching 6.2 Context-Sensitive Help & Printing Help Topics 7.0 Database Maintenance & Shortcuts (12 Minutes) 7.1 Backing Up and Restoring a Database 7.2 Compacting and Repairing a Database 7.3 Converting a Database to a Previous Version 7.4 Organizing Database Objects into Groups Access 2000 Intermediate (2 Hours 4  more...

Access 2000 Beginning Access 2000 Beginning (2 Hours 6 Minutes) 1.0 Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find  more...

PowerPoint 2000 Intermediate ...s 4.2 Publishing to the Web 4.3 Hyperlinks 4.4 The Office Assistant 5.0 Advanced Features (11 Minutes) 5.1 Automatically Create a Summary Slide 5.2 Automatically Create an Agenda Slide 5.3 Creating our own Design Template 5.4 Auto Content Wizard 6.0 Modifying a Presentation (27 Minutes) 6.1 Applying animation effects 6.2 Inserting animated GIF's 6.3 Adding an Action Button 6.4 Customizing a  more...

PowerPoint 2000 Set of 3 ...s 4.2 Publishing to the Web 4.3 Hyperlinks 4.4 The Office Assistant 5.0 Advanced Features (11 Minutes) 5.1 Automatically Create a Summary Slide 5.2 Automatically Create an Agenda Slide 5.3 Creating our own Design Template 5.4 Auto Content Wizard 6.0 Modifying a Presentation (27 Minutes) 6.1 Applying animation effects 6.2 Inserting animated GIF's 6.3 Adding an Action Button 6.4 Customizing a  more...

Access 2000 - Proficient DiscoverWare's Discover Access 2000 is an interactive productivity tool for users of Microsoft Access 2000.Access 2000 builds on the database capabilities of previous versions of the program to provide powerful tools for building and maintaining professional databases.Topics include basic database concepts,planning a database, creating and modifying tables and forms,finding and sorting  more...

Access 2000 Expert ...ptions Set Startup Options Help In Access 2000 The Office Assistant Microsoft Access Help Window Help Menu Detect And Repair 2. Build a Database Build A Relational Database Relationships: Overview Establish A One-To-One Relationship Establish A Many-To-Many Relationship Edit A Relationship Set Cascade Options Control Data Entry In Tables Set Validation Text Define Data Validation Criteria  more...

Word 2000 Fundamentals .... Access help on a specified subject by using the Office Assistant. Identify the functions of different tabs in the Microsoft Word Help Window. Unit 3: Managing Documents Duration: 2 Hour(s) Match the components of the Open dialog box with their functions. Open a file. Locate a file. Open a recently used file. Copy text from one location to another. Paste selected text into a  more...

Excel 2000 Fundamentals ...stem. Locate a solution to a problem by using the Office Assistant. Identify the functions of the different tabs in a Microsoft Excel Help window. Unit 2: Working with Data Duration: 2 - 3 Hour(s) Enter data in a worksheet. Enable the AutoComplete feature. Reverse the last action performed on a worksheet. Enter formula in a specified cell. Edit a formula. Identify the  more...

PowerPoint 2000 Proficient User ...view buttons. Access help on a topic by using the Office Assistant. Customize the Office Assistant. Create a customized toolbar. Set custom options. Unit 2: Creating a Presentation Duration: 1.5 - 2 Hour(s) Create a presentation by using the AutoContent Wizard. Create a presentation from a design template. Create a presentation from an existing presentation. Create a  more...

SQL Server 7 0 System Administration - Part 4 ...er environment. Identify the features of SQL Server Web Assistant. Create an HTML file. Execute a defined Web Assistant job. Unit 2: Transferring Data Duration: 2 - 3 Hour(s) Identify the steps for copying data from one environment to another. Select the tasks that are done when transforming data. Match data transfer tool names with uses. Identify the features of  more...

Internet Explorer 5 0 Fundamentals ...age for information. Search the Web by using the Search Assistant. Locate an Internet user. Customize the Search Assistant by using the Search Assistant Pane. Unit 3: Organizing and Saving Web Pages Duration: 1 - 2 Hour(s) Add the current Web page to the Favorites menu. Move a Web page in the Favorites menu to a folder. Delete a Web page in the Favorites menu.  more...

Outlook 2000 Fundamentals ...ith their names. Identify the Help features with Office Assistant. Identify the differences between sending messages inside and outside a company's local area network. Identify the differences between sending messages within a Microsoft Exchange Server and over the Internet. Unit 2: Communicating with Outlook 2000 Messages Duration: 2 - 3 Hour(s) Identify the features of  more...

Access 2000 Fundamentals .... Access help on a specified subject by using the office Assistant. Unit 2: Access 2000 Tables Duration: 2 - 3 Hour(s) Create a table by using the Table Wizard. Create a table by using the Design view. Create a table by entering data directly in the Data sheet view. Set a primary key for a table. Insert a field into a table. Modify the data type of a field. Modify the layout  more...

Oracle8i Network Administration Net8 Architecture Strategy ... presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Security Option (ASO) such as encryption and check summing are explained in detail, along with various other security solutions will be covered in this series. L earn To: Identify network trends, networking problems, and solutions for these problems, and  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ... presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security solutions will be covered in this series. L earn To: Identify service name resolution methods and the benefits of centralized naming  more...

Oracle Database 10g Administration Workshop I Part 1 ...eps to create a database using the Database Configuration Assistant (DBCA). Match the files that constitute an Oracle database with their descriptions. Identify features of a tablespace structure in Oracle Database 10g. Identify features of memory structures associated with an Oracle instance. Match background processes in Oracle with their functions. Identify uses of Database  more...

Access XP Fundamentals Course Overview This course presents the learner with the fundamentals of Microsoft Access 2002. This course guides the learner through the basics of Access databases and covers topics such as creating and modifying databases, and establishing relationships between tables. Learn To • Identify advantages of a relational database. • Identify the basics of a relational database.  more...

Excel XP Fundamentals Course Overview This course presents learners with the fundamental elements of Excel 2002. The course covers the Excel interface and navigation, how to create and format worksheets. Topics such as creating formulas, copying, inserting and deleting a range of cells are covered in the course. Learn To • Start Excel 2002. • Identify elements of the Excel 2002 interface. •  more...

Frontpage XP Proficient User ...cturing content. • Identify features of the Office Assistant. • Identify features of the Help window. Unit 2: Creating Web Pages 1 - 2 hours • Create a one-page Web site. • Create a Web page by using a template. • Save a Web page for the first time. • Format text on a Web page. • Create a bulleted list. • Add animated text to a Web  more...

Frontpage XP Proficient User ...cturing content. • Identify features of the Office Assistant. • Identify features of the Help window. Unit 2: Creating Web Pages 1 - 2 hours • Create a one-page Web site. • Create a Web page by using a template. • Save a Web page for the first time. • Format text on a Web page. • Create a bulleted list. • Add animated text to a Web  more...

Outlook XP Fundamentals ...ce. • Obtain help by using the Outlook 2002 Office Assistant. • Open a Microsoft Office file attachment. • Print a message attachment. • Save a file attachment to a folder. • Identify features of the Calendar. • Schedule a single appointment. • Edit a single appointment. Audience The intended audience for this course include Secretarial,  more...

Word XP Fundamentals ...xt into a document. • Get help by using the Office Assistant. • Identify features of the Help Window. Unit 2: Working with Documents 1 - 2 hours • Open an existing document. • Search for an existing document. • Identify features of the Save As dialog box. • Save a document in different formats. • Save a document to a new folder. •  more...

Career Development Professional Networking Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and  more...

Oracle9i Database Admin Set Up Oracle Net Services ...al net service name by using the Oracle Net Configuration Assistant. • Identify the tasks performed to implement an LDAP Proxy naming method. • Identify the benefits of using the Oracle Shared Server configuration. Audience The intended audience for this course are Database administrators. Required prerequisites are Oracle SQL, Oracle PL/SQL. Suggested prerequisites include  more...

Administrative Assistant Skills Series The Administrative Assistant Skills Series includes the following courses: Administrative Assistant Skills: Understanding Basic Skills Administrative Assistant Skills: Enhancing Your Skills Administrative Assistant Skills: Excelling as an Administrative Assistant To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Business Travel Safety Forming a Corporate Travel Safety Program ...lth and Safety Officer, and Bryce Drew, a Human Resources Assistant to develop a travel safety program for Icon. In this meeting, you need to follow the four steps to plan a travel safety program. Unit 2: Emergencies During Business Travel (1 - 2 hours) Sequence the steps a company can take to prepare for travel emergencies. Sequence the steps a  more...

Creativity Innovation Promoting Team Creativity ...r, Icon's Marketing Manager, and Carol Chung, a Marketing Assistant for Icon. As a Product Manager for Icon's Hands Free Digital Cellular Solution, you will need to promote a creative team environment for your marketing team. The current marketing strategy being used for the HFDCS isn't conveying the distinct message of usability and convenience that you would like to see. You need to help the  more...

Money 2003 - Manage Your Finances ...a Microsoft .NET Passport and covers options in the Setup Assistant. The course teaches about accounts, categories, transactions, transfers, reports, and the New Paycheck Wizard. Important tasks including reconciling accounts and backing up and restoring files are covered in this course also. Learn To Identify facilities available in Money 2003 Standard.  more...

Economics Foundations of Macroeconomics ...s in macroeconomics. You are applying for the position of assistant in the Economics department. Elizabeth will be asking you some questions about unemployment, inflation, and government policies to explore your knowledge of macroeconomic issues. Unit 2: Economic Growth and Performance (0.5 - 1 hour) Identify the factors that stimulate economic growth.  more...

Customer Relationship Mgt Fundamentals of CRM ...eet with Lillian and Greg Baldwin, her Executive Business Assistant, on a regular basis to discuss marketing strategy. You have recently heard that a competitor is going to launch a television show, syndicated column, and product line, which would directly compete with Lillian Alley. At this meeting, you want to recommend that Lillian Alley Enterprises develops itself as a market intelligence  more...

Human Resource Law Fair Labor Standards Act ...onald Spear, Icon's Human Resources Director. As a new HR assistant, you are in the process of completing your pre-employment training and knowledge evaluation. Ronald will ask you a series of questions about the provisions of the Fair Labor Standards Act and how they pertain to Icon. Unit 2: FLSA Definitions (0.5 - 1 hour) Identify employee classes that could be FLSA  more...

Leadership Development Delegation ... In this simulation, you will meet with two Assistant Loan Officers to assign them new tasks. You need to identify each delegate's strengths, give directions to each of them with respect to their new tasks, and provide them with appropriate feedback. Unit 3: Managing a Delegate (0.5 - 1 hour) Identify who is best suited to be a delegate.  more...

Delegation Understanding Delegation ...anager at Icon International, and Ronald Spear, Marketing Assistant. You are the Brand Manager in Icon's Marketing department, but there have been a number of complaints lately about your work. Anna wants to work with you to help you to delegate more effectively. Unit 2: Matching Tasks to Delegates (0.5 - 1 hour) Identify tasks that should be delegated.  more...

Delegation The Delegation Process ...r at Icon International, and Matthew Stevenson, Marketing Assistant. Icon is planning to fund a new magazine that already has nearly 15 million dollars in revenue. This is the first time you have attempted any form of delegation, but there is too much work for you to do by yourself. Tyrell has agreed to help you as you work through preparing and delegating the task brief. Unit 3:Controlling  more...

Delegation Monitoring Evaluating Results ...sks, review and communication, to Ronald Spear, Marketing Assistant and Lan Nguyen, Marketing Team Leader. You will assign these tasks, provide support and encouragement, and review their performance. Unit 2:Developing Delegates (0.5 - 1 hour) Identify guidelines for determining employee needs. List the key components of effective coaching.  more...

Essentials of Management Succeeding as a New Manager ... In this simulation, you will meet with Carla Jackson, an Assistant in Icon's Human Resources Department. Through your questions, you will learn about the importance of having the right attitude as a manager, the different methods of management, how to develop your own management style, and what to expect when people learn that you are a new manager. Unit 2: Making a Positive First Impression  more...

Essentials of Management Creating a Positive Workplace ...with Carla Jackson, an Icon International Human Resources Assistant, to discuss the benefits of a positive workplace, how an employee's positive or negative attitude can affect the workplace, and how to promote a positive workplace. Unit 2: Encouraging Positive Behavior (0.5 - 1 hour) List the five needs of every individual as stated in Maslow's Hierarchy of Needs.  more...

Value Chain Management Managing the Transition to a Value Chain ... Regional Marketing Manager, and Keith Collins, Marketing Assistant at Icon International. You are about to be appointed Area Sales Manager for Icon's sales team. Icon is about to merge with an IT company, ITWare, which has its own software sales team. As Area Sales Manager, you will need to convince management that your team members are ready for the change and that they are aware of their  more...

Correcting Performance Problems Disciplining Employees ...tion, you will meet with Carla Jackson, a Human Resources Assistant, to discuss the performance of one of your Account Executives, Eric Pullman. Eric has had problems correctly completing the order forms for his sales transactions, which could be deemed as a failure to meet Icon's quality standard. If you determine there is sufficient cause to take action with Eric, you must work with Carla to  more...

Managing Generations in the Workplace Generations Working Together ...e Management department. John Cunningham, Human Resources Assistant, and Sara Hernandez, Human Resources Assistant, will be asking you questions to assess your potential as a coach in Icon International. Unit 2: Developing Intergenerational Teams (1 - 2 hours) Identify guidelines that a member of Generation X can use to manage Boomers and Builders.  more...

Managing Generations in the Workplace Recruitment Retention ...tion, you will meet with John Cunningham, Human Resources Assistant with Icon International. You are a new recruit in Icon a a s Human Resources department and he will be meeting with you as part of the orienting process. He will specifically test your understanding of generations in the workplace. Unit 2: Retaining the Generations (1 - 2 hours) Identify incentives  more...

Organizational Crisis Mgmt Resolving Crises in Organizations ...ctor of Human Resources, Carolyn Harrison, Communications Assistant, and Paul White, Project Manager to discuss ways in which Icon can improve its handling of communications during crisis situations. This is something Icon has not done well in the past, and management has decided to be better prepared to handle a potential crisis situation. As a newly appointed PR executive, you need to advise  more...

Team Conflict Resolving Team Conflict ...oduct Manager for the Video Conferencing Solution. As the Assistant Project manager for the VCS, you have been asked to join the meeting to help identify why the team isn't making much progress. You will want to identify and address any conflict that is present within the team. Unit 2: Clarifying Team Conflict (0.5 - 1 hour) Identify different types of team conflict.  more...

Principles of Marketing Distribution Strategy ...r a new wireless phone that incorporates personal digital assistant and Internet technology. She will cover the different types of distribution channels, how to manage distribution channels, as well as how to select channel partners. During your conversation, Robin will ask you questions to test your understanding of distribution channel concepts. Unit 2: Physical Distribution (0.5 - 1 hour)  more...

Project Teams Participating on a Project Team ...s Receivable; and Dean Kramer, a Research and Development Assistant. They are all members of a company-based project team that you are leading for the Accounts Receivable Department of Icon's Computing Hardware and Software Division in San Francisco. This team has been assembled by upper-management to assess the effectiveness of the billing software used by the Accounts Receivable Department  more...

Administrative Assistant Skills Understanding Basic Skills ...Assistant Skills: Understanding Basic Skills, you will learn how to handle mail and telephone calls, file information, and plan business trips. You will also learn what office equipment you should know how to use and how to maintain your office supply needs. In addition, you will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be  more...

Essentials of Business Law Cyberlaw ...con's Internet operations. As a newly hired Web Marketing Assistant, your meeting is standard procedure and provides employees an opportunity to review basic legal issues in cyberspace. Jessica will ask you a series of questions designed to reinforce your understanding of the subject and prepare you to deal with the issues as they relate to your new position. Unit 2: Conducting Business in  more...

Administrative Assistant Skills Excelling as an Admin Assistant ...Assistant Skills: Excelling as an Administrative Assistant, you will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with multiple  more...

Brand Management Managing Brand Equity ... In this simulation, you are a marketing assistant for Icon and a member of a team designed to create a brand extension for Carb-X, a relatively new energy drink that has experienced incredible sales numbers. Account Executives report that retailers have received a number of requests for Icon to make extensions of the Carb-X name. Your idea is to create an energy bar,  more...

Oracle8 Network Administration Net8 Architecture Configuration ...presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security solutions will be covered in this series. L earn To: Identify network trends, networking problems, and solutions for these problems.  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security solutions will be covered in this series. L earn To: Identify the utilities and benefits of Oracle Names and configure Names server.  more...

Managing Generations in the Workplace Understanding the Generations ...tion, you will meet with John Cunningham, Human Resources Assistant at Icon International, to discuss managing and motivating cross-generational teams. Unit 2: The Differences Between the Generations (1 - 2 hours) Differentiate between the core values of the Builder generation and the Boomer generation. Differentiate between the core values of  more...

Oracle Application Server 10g Administration II Part 1 This course describes the advanced administration concepts. In addition, you are introduced to common deployment topologies of Oracle Application Server 10g to enable choosing the appropriate topology according to your business needs. To provide a stable and highly available environment that performs well, you learn the concepts for high availability (HA) and scalability. You also learn to  more...