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The Power of Animation: Learn Flash in Five Days on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...se the Flash 5 interface, as well as the tools and panels associated with this interface. Basic animation techniques and skills will be learned, as students learn how to create, edit, and export their own Flash movies! Whether you are simply looking to have some fun and explore the world of animation, or want to expand your company?s presentation capabilities beyond those of PowerPoint, this  more...
Strategic Thinking on-line e-learning cbt (computer based) Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...
Team Management - Enabling Teams on-line e-learning cbt (computer based) In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the  more...
Team Management - Leading Teams on-line e-learning cbt (computer based) In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...
Team Management - Team Participation on-line e-learning cbt (computer based) This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...
Teams Management - Managing Team Conflict on-line e-learning cbt (computer based) This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...
Effective Business Presentations Using Flash on-line e-learning cbt (computer based)study at homecourseware ... the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in the student?s creation of his own business presentation or product demonstration. Basic design and layout concepts will also be discussed throughout the  more...
An Introduction to Controlling Costs to Make Your Restaurant Profitable on-line e-learning cbt (computer based)study at homecourseware An overview course on how to manage costs associated with running food service facilities.  more...
Cisco CCNA WAN Protocols HDLC, PPP on-line e-learning cbt (computer based) ... this unit, you will learn about the PPP frame format and associated configuration options, such as authentication, compression, error detection, multilink with PPP, and LCP. You will learn about the authentication process used by PAP and CHAP. You will also configure and monitor PPP, learn the basic concepts of Synchronous Data Link Control (SDLC), link types, and topologies supported by  more...
Cisco CCNA Configuring Frame Relay and ISDN on-line e-learning cbt (computer based) ...logy. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is explained. This unit also discusses the mechanisms of  more...
Writing for Business Professionals on-line e-learning cbt (computer based) This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...
Understanding Health Insurance: A Guide To Professional Billing & Coding on-line e-learning cbt (computer based)study at homecourseware This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline. Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural  more...
The Art of Active Listening on-line e-learning cbt (computer based) Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...
Shipping Infectious Substances (IATA and DOT) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ls; -Completes a shipper`s declaration or other paperwork associated with the transport of hazardous materials; -Loads, unloads, or handles hazardous materials; -Is responsible for safety of transporting hazardous materials; -Operates a vehicle used to transport hazardous materials. Topics include: -General awareness and familiarization -Identification of hazardous materials -Packaging  more...
SalesPlus on-line e-learning cbt (computer based) Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...
QuickBooks Pro 2008 on-line e-learning cbt (computer based) Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...
Proven success in building an E-business on-line e-learning cbt (computer based)study at homecourseware ...his course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and technological information you need to make sound, informed and educated business decisions. Taught by April M. Adams founder of Borderinfogrp.com, you will learn everything you need to learn about how to start, build, manage and market an  more...
Lab Safety and Chemical Hygiene on-line e-learning cbt (computer based) ...rding to OSHA. If you use a chemical that has any sort of associated health hazard (carcinogens, irritants, sensitizers, or anything that can irritate or damage the eyes, skin, or mucous membranes) in the process of working with a sample or product, then you have a laboratory. Common examples of OSHA regulated laboratories include laboratories that analyze commercial samples for the  more...
Hazardous Waste Management and Shipping for Environmental Professionals on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...
Expert Certificate Course in Medical Terminology on-line e-learning cbt (computer based) The Expert medical terminology course comes complete with the basic materials you need to learn the language of medicine plus a set of seven videos. Students are given instant access to the online course and are able to being their course of study. As you progress other materials will be shipped to you. Welcome to our Expert Certificate Medical Terminology course Learning medical terminology is  more...
Customer Service Plus on-line e-learning cbt (computer based) The difference between success and failure in today s business environment is customer service. In this course you ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In this course  more...
Crystal Reports XI on-line e-learning cbt (computer based) Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...
Customer Astonishment: The Commitment to World-Class Customer Care on-line e-learning cbt (computer based) Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...
Client/Server Development and Remote Data Access in Visual Basic on-line e-learning cbt (computer based)study at homecourseware This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...
Adobe PhotoShop CS on-line e-learning cbt (computer based) Receive a fundamental understanding of the concepts of Adobe s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then  more...
Adobe PhotoShop CS to CS2 Upgrade on-line e-learning cbt (computer based) If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...
5S TRAINING on-line e-learning cbt (computer based) 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...
7 Steps to A Lot More Sales on-line e-learning cbt (computer based) The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...
QuickBooks Pro 2007 on-line e-learning cbt (computer based)study at homecourseware QuickBooks Pro 2007 Quickbooks Pro 2007 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank  more...
Delegation - Leveraging Through Others on-line e-learning cbt (computer based) Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine  more...
Basics of Organizational Communication on-line e-learning cbt (computer based) Organizational Communications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer  more...
From 123-CBT Computer Based Training
Java Programming with Java SE 6 0 Java Utilities on-line e-learning cbt (computer based) ... a given scenario, and identify the function and benefits associated with autoboxing and autounboxing in Java SE 6. 0. Java String, StringBuffer, and StringBuilder classes - specify the code required to test the equality of strings, carry out pattern matching in regular expressions, and modify strings and string buffers for a given scenario. The Arrays class and its methods - use  more...
Making the Right Outsourcing Decision on-line e-learning cbt (computer based) To recognize the strategies, the benefits, and risks that are associated with an outsource project.  more...
Professional Selling in the Knowledge Economy on-line e-learning cbt (computer based) ...associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st century, we have reached a point where the abundant access to information has  more...
Financial Analysis for Successful Marketing on-line e-learning cbt (computer based) Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
Strategies for Facilitating Critical Thinking on-line e-learning cbt (computer based) ...associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established  more...
Management Tools and Metrics on-line e-learning cbt (computer based) Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is  more...
Managing Challenges in Customer Service on-line e-learning cbt (computer based) During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...
Budgeting and Controlling Costs on-line e-learning cbt (computer based) ...scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through  more...
Project Planning on-line e-learning cbt (computer based) ...uced to the purpose of the Planning Process Group and its associated processes. They will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With the  more...
Executing Monitoring Controlling and Closing a Project on-line e-learning cbt (computer based) ...ing Process Groups. They will be introduced to all of the associated processes and be able to describe the processes. The goal of the course is to provide learners with up-to-date knowledge that can either assist in preparing them for the PMI?? Project Management Professional (PMP) certification exam or prepare them to be more effective, hands-on project managers.This course is aligned with "A  more...
Oracle 11i Concurrent Elements on-line e-learning cbt (computer based) To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...
Using Composite Data Types on-line e-learning cbt (computer based) To identify the benefits associated with records and collections, declare and initialize nested tables and VARRAYs, and create and reference an INDEX BY table and table of records  more...
Introducing Security Best Practices in VB NET Applications on-line e-learning cbt (computer based) To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...
Program Planning on-line e-learning cbt (computer based) ... several projects. The cost and loss of benefits that are associated with a failed program could be devastating to your organization, making the proper program planning that much more important. This course will help you create your program plan by creating a Program Work Breakdown Structure (PWBS), and the program's schedule, cost, and quality plans. It will also examine the effects a  more...
Core Concepts in Business Analysis on-line e-learning cbt (computer based) Business analysis is a set of knowledge, tasks, and techniques used to identify business needs and determine solutions to business problems. These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners  more...
Requirements Planning and Management on-line e-learning cbt (computer based) ... in order to identify requirements, identifying the risks associated with various project requirements, and managing project scope as it relates to requirements. This course will examine how to identify and manage requirements risk, identify and estimate requirements activities, control requirements scope, track metrics for projects and products, and manage requirements change. This course is  more...
Eliciting Requirements on-line e-learning cbt (computer based) Requirements elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners  more...
Advanced Project Management - Setting Up a Project Office on-line e-learning cbt (computer based) In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with project office and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office.  more...
Introducing Security Best Practices in C NET Applications on-line e-learning cbt (computer based) To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...
Linux Installation Techniques on-line e-learning cbt (computer based) To show the techniques used for installing Linux and associated software  more...
Debian and Red Hat Package Management on-line e-learning cbt (computer based) To show how to use the tools associated with Debian and Red Hat package management  more...
Six Sigma and Lean in the Organization on-line e-learning cbt (computer based) Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and  more...
Total Productive Maintenance on-line e-learning cbt (computer based) ...nance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization to maximize the overall effectiveness of production equipment. This course examines how TPM emphasizes the importance of production and maintenance staff members working together. It also describes how  more...
Compensating Employees HRCI PHR on-line e-learning cbt (computer based) ...mployment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of  more...
The Reasons Why Diversity Matters on-line e-learning cbt (computer based) ...volved over time. It will debunk many of the common myths associated with the concept of workplace diversity and it will explore the compelling reasons that make it necessary in today's business climate. Another lesson will explore the far-reaching implications of diversity initiatives on business. It will examine the ways in which diversity within organizations, or lack of it, touches every  more...
Planning a Diversity Initiative on-line e-learning cbt (computer based) ...their full potential?" This course will explore the steps associated with creating, launching, and evaluating a diversity initiative. This course will explore the necessary steps for conducting a diversity needs analysis. It will examine the basic groundwork that must be laid when starting a diversity initiative. Additionally, it will provide important information to help you successfully  more...
Managing as Project Champion on-line e-learning cbt (computer based) ...champion. This is not a course about the technical skills associated with project management. It's a course about what motivates people to deliver on well-defined project objectives. How do you engage and fully focus those involved in an important development effort? You must be equipped to teach, support, let go, and get out of the way You must also be a skillful negotiator, as well as a  more...
ISO 9001 2000 - Implementing Standards on-line e-learning cbt (computer based) "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ...: DHTML and CSS 1 hour • Identify the benefits associated with DHTML features. • Complete the JavaScript code used to add interactivity to a Web page by selecting the correct set of code. • Identify the JavaScript code used to dynamically change the properties of the elements on a Web page. • Identify the advantages of using CSS. • Identify the basis of using  more...
HTML 4 Part 1 HTML Fundamentals on-line e-learning cbt (computer based)cd rom ...World Wide Web Basics 1 hour • Match the terms associated with the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML Documents  more...
HTML 4 Part 1 HTML Fundamentals on-line e-learning cbt (computer based)cd rom ...World Wide Web Basics 1 hour • Match the terms associated with the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML Documents  more...
CIW Security Professional Security Auditing Attack Techniques on-line e-learning cbt (computer based)cd rom ...echnologies. Learn To: Match auditor roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process. Identify features of network penetration attacks. Identify network resources that may be potential targets for attacks. Identify server resources that may be potential  more...
CIW Security Professional Operating System Security on-line e-learning cbt (computer based)cd rom ...cross partitions. Identify functions of the permissions associated with share points. Set NTFS permissions. Identify options for viewing file permissions using the ls command. Identify options for changing file permissions using the umask and chmod commands. Unit 3: Assessing Security Risks (2 hours) Identify default settings that create security risks. Identify types of scans  more...
CIW Security Professional Network Security Firewalls on-line e-learning cbt (computer based)cd rom ... with their security risks. Identify the security risks associated with the transport layer protocols. Identify security risks associated with the Internet layer protocols. Lock ports and enable TCP/IP filtering. Conduct a traceback. Establish a connection to a specific port of Windows 2000 Server from another computer by using Netcat. Unit 2: Securing Network Resources (1 hour)  more...
NDS 8 0 Advanced Tools Diagnostics Part 2 on-line e-learning cbt (computer based)cd rom ...reated. • Label the servers in an NDS tree with the associated NDS references. • Create a replica by using the NDS Manager utility. • Delete a replica by using the NDS Manager utility. • Update an out-of-sync replica by using the NDS Manager utility. • Change the replica type by using the NDS Manager utility. • Identify the most appropriate replica placement  more...
Oracle9i Performance Tuning Architecture Strategy on-line e-learning cbt (computer based)cd rom ... Identify appropriate tuning goals. o Sequence the steps associated with tuning an Oracle9i database. Unit 2: Alert Log, Trace Files, and Events 1 - 2 hours o Identify key information recorded by the alert log. o Identify the parameters that control the location and format of the alert log file. o Identify the different methods available for generating user process trace files. o  more...
Oracle9i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given environment. • Define and maintain a named set of resource and password limits. • Demonstrate the use of resource limits and how to  more...
Oracle9i Database Admin Manage Data Storage on-line e-learning cbt (computer based)cd rom ...ures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. • Identify the features of the Oracle datatypes and  more...
Oracle9i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To • Identify the types of segments in the storage hierarchy. • Identify the benefits, working, and packages of automatic management of  more...
Oracle9i Database Admin Create a Database on-line e-learning cbt (computer based)cd rom ...ovided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo tablespaces, and the new features of the LogMiner utility.  more...
Oracle9i Database Admin Manage an Instance on-line e-learning cbt (computer based)cd rom ...ntroduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic performance views and initialization parameters and the globalization support that is  more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics on-line e-learning cbt (computer based)cd rom ...tch transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Message-Driven  more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics on-line e-learning cbt (computer based)cd rom ...tch transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Message-Driven  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...
Designing Cisco Network Service Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...nd Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID) network solutions. Identify features of Enterprise Campus Network design. Identify steps for designing an Enterprise Campus Network. Identify considerations for designing a logical Campus Network.  more...
Cisco Internetwork Troubleshooting Part 1 on-line e-learning cbt (computer based)cd rom ...etween end-systems. Match networking devices with their associated logical layers. Identify symptoms of problems that occur at the physical layer. Identify symptoms of problems that occur at the data link layer. Match Cisco commands used to isolate physical and data link layer problems with their functions. Identify commands used to resolve problems at the physical and data link  more...
ZENworks for Desktops 2 0 Part 1--Application Mgmt on-line e-learning cbt (computer based)cd rom ...acement of group objects. Identify the NDS Design issues associated with policy package objects. Match the necessary hardware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation tasks for  more...
Interconnecting Cisco Networking Devices Part 1 on-line e-learning cbt (computer based)cd rom ... for forwarding and filtering frames. Identify problems associated with a redundant topology. Identify features of Spanning Tree Protocol (STP) operations. Match Spanning Tree Protocol (STP) port states with their features. Identify how the Spanning Tree Protocol (STP) deals with topology changes. Identify features of the Rapid Spanning Tree Protocol (RSTP). Unit 2: Configuring  more...
Oracle8i Network Administration Net8 Additional Config Troubleshooting on-line e-learning cbt (computer based)cd rom ...series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...
Oracle8i Network Administration Net8 Architecture Strategy on-line e-learning cbt (computer based)cd rom ...series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...
Oracle8i Backup and Recovery Strategies Backups on-line e-learning cbt (computer based)cd rom ...ecovery catalog. This course also identifies the concepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a recovery catalog using Recovery Manager (RMAN). Display the database archive modes and identify the effects of running  more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention on-line e-learning cbt (computer based)cd rom .... Recognize, diagnose, and resolve performance problems associated with sorts. Recognize, diagnose, and resolve performance problems associated with rollback segments. Define levels of locking and list the possible causes of contention. Use Oracle utilities to detect and resolve lock contention. Prevent locking problems and recognize errors arising from deadlock. Gather data and  more...
Oracle8i Performance Tuning Architecture Strategy on-line e-learning cbt (computer based)cd rom ... Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and performance  more...
Oracle8i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...rse, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and how to set them. Manage system and object privileges. Control the administration of  more...
Oracle8i Database Admin Manage Data Storage on-line e-learning cbt (computer based)cd rom ...n this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types  more...
Oracle8i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...e8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage rollback segments. Manage temporary segments. Manage indexes. C  more...
Oracle8i Database Admin Create Databases on-line e-learning cbt (computer based)cd rom ...n this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the  more...
Oracle8i Database Admin Manage an Instance on-line e-learning cbt (computer based)cd rom ...participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components. Use the Oracle Enterprise Manager (OEM) interface. Manage an Oracle instance. Use National Language Support (NLS).  more...
Windows NT 4 0 User Fundamentals on-line e-learning cbt (computer based)cd rom ...esktop Duration: 1.5 Hour(s) Identify the features associated with Windows NT 4.0 Workstation. Log into Windows NT 4.0 Workstation. Change your password. Identify the purpose of My Computer, Network Neighborhood, Recycle Bin and My Briefcase. Utilize options available in the Accessibility Options dialog box to change system settings to make it easier to use Windows. Use the Add New  more...
Oracle Form Builder R6 Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...objects, and code and to modify the relations between two associated blocks. Finally, the course provides information on the new features available in Oracle Developer. L earn To: Implement the methods to use additional data sources on which to base data blocks. Work with Oracle8 objects in Form Builder. Understand the concepts behind reusability and the procedures to reuse  more...
Oracle Form Builder R6 Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...eir characteristics. Match the block properties with the associated built-ins that can be used to manipulate query information. Unit 4: Validation and Navigation Duration: 1 Hour(s) Sequence the steps of the validation process used by Form Builder. Set the Validation Unit property of a form by using the pop-up menu. Validate a value entered in an item by using an LOV. Write the  more...
Oracle Form Builder R6 Enhancing the User Interface on-line e-learning cbt (computer based)cd rom ... using the Property Palette. Customize an LOV by setting associated properties. Create a customized editor by using the Create icon in the Object Navigator. Attach an editor to a text item by using the Property Palette. Unit 3: Windows and Canvases Duration: 1 - 2 Hour(s) Match the display objects with the appropriate definition. Create a new window by using the Create icon in  more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention on-line e-learning cbt (computer based)cd rom ...ned rollback segments. Match appropriate characteristics associated with read only, read write and serializable transactions. Select actions that improve rollback segment performance occurring on a parallel server. Identify situations that contribute to optimum rollback segment performance. Match the dynamic view names with their definition. Access the report.txt file and view information  more...
Oracle8 Performance Tuning Strategies and Techniques on-line e-learning cbt (computer based)cd rom .... Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and performance  more...
Oracle8 Network Administration Net8 Configuration and Troubleshooting on-line e-learning cbt (computer based)cd rom ...course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...
Oracle8 Network Administration Net8 Architecture Configuration on-line e-learning cbt (computer based)cd rom ...course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...
Oracle8 Backup and Recovery - Troubleshooting and Recovery on-line e-learning cbt (computer based)cd rom ...ommand line interface. Identify the compatibility issues associated with the Export utility. Identify the characteristics of Direct-Path export and invoke Direct-Path export. Identify the characteristics of Direct Path Export. Invoke direct path export by using the command line interface. Identify the uses of the Import utility for recovery. Identify the functions of the modes available  more...
Oracle8 Backup and Recovery - Strategies and Backups on-line e-learning cbt (computer based)cd rom ...to create a backup of a controlfile. Identify the issues associated with backing up a read-only tablespace. Identify the impact of making a tablespace as read-only. Identify the differences between the logging and nologging options. Identify the characteristics of an image copy. Identify the steps involved in an image copy process. Identify the characteristics of a backup set. Sequence  more...
Oracle8 Database Administration - Manage Security on-line e-learning cbt (computer based)cd rom ...rse, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Manage system and object privileges. Control the administration of privileges in a database. Keep track of the events occurring in  more...
Oracle8 Database Administration - Manage Data on-line e-learning cbt (computer based)cd rom ...n this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Create and manage tables. Retrieve table information from the data  more...
Oracle8 Database Administration - Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...le8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent Emphasis  more...
Oracle8 Database Administration - Create Databases on-line e-learning cbt (computer based)cd rom ...n this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to retrieve information. Identify the  more...
Oracle8 Database Administration - Manage an Instance on-line e-learning cbt (computer based)cd rom ...participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components. Use the Server Manager line mode and the Oracle Enterprise Manager (OEM) interface. Manage an Oracle  more...
Oracle Form Builder Handling Multiple Object Relationships on-line e-learning cbt (computer based)cd rom ...s and triggers. Create and modify relations between two associated blocks by using Object Navigator and programmatic control. Invoke multiple forms by using built-ins and pass data between forms by using parameter lists. Work with record groups. List items at design time and programmatically by using built-in functions. C ontent Emphasis Skills-Based A udience Application  more...
Oracle Form Builder Writing and Debugging Code on-line e-learning cbt (computer based)cd rom ...eir characteristics. Match the block properties with the associated built-ins that can be used to manipulate query information. Unit 4: Validation and Navigation Duration: 1 Hour(s) Sequence the steps of the validation process used by Form Builder. Set the Validation Unit property of a form by using the pop-up menu. Validate a value entered in an item by using a List Of Values  more...
Oracle Form Builder Enhancing the User Interface on-line e-learning cbt (computer based)cd rom ...operties for Windows and Canvases. Identify the events associated, components, and execution hierarchy of triggers. Add functionality to input and non-input items by creating triggers containing built-ins. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking this  more...
E-Commerce Implementation Issues on-line e-learning cbt (computer based)cd rom ...with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies and their processing  more...
Evaluating E-Commerce Options on-line e-learning cbt (computer based)cd rom ...ill help the student better understand the basis of costs associated with e-commerce. Learn To: The Market Environment. External Factors. Core Developer Technologies. Programming Paradigms. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. This course will therefore assist learners  more...
SAP R 3 v4 x Invoice Verification on-line e-learning cbt (computer based)cd rom ...arry out both standard and selected special transactions associated with invoice verification. L earn To: Getting Started. The Invoice Verification Module. Basic Terms. Standard Invoice Verification. Posting a Simple Invoice. Posting a Complex Invoice. Payment Terms. Managing Errors and Deviations. Quantity and Price Deviations. Blocking and  more...
SAP R 3 v4 0 Investment Management - Overview on-line e-learning cbt (computer based)cd rom ...iness management. Goals of investment management. Tasks associated with investment. Management Ppsitioning of investment management within SAP R/3. Organization structures. Partial components. Integration. Unit 2: Investment Programs and Investment Measures Duration: 1 Hour(s) Types of investment programs. Master data investment programs. Creating and editing program  more...
SAP R 3 CO Cost Object Controlling on-line e-learning cbt (computer based)cd rom ... The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous costing and final costing are also covered. The course gives employees, working within internal accounting , the essential skills to carry out tasks within cost object controlling, dealing with all the costs related to the production process and important for product cost  more...
NetWare and Windows NT Integration - Part 1 on-line e-learning cbt (computer based)cd rom ...g environment. L earn To: Describe the concepts associated with Windows NT. Describe the functions of the administration utilities. Create user accounts. Describe the concepts and procedures associated with directory and share permissions in the Windows NT networking environment. Administer Windows NT Server, user accounts, and groups. C ontent Emphasis  more...
NDS Design and Implementation Part 1 on-line e-learning cbt (computer based)cd rom ...ry Service (NDS) design theories. Identify the concepts associated with implementing the design of an NDS tree. Determine an NDS partition and replication strategy. Create a time synchronization strategy. Synchronize time for a network. C ontent Emphasis Skills-Based A udience Network administrators and network designers or consultants. Participants should have taken the  more...
Exchange Server 5 5 Design Implementation - Part 4 on-line e-learning cbt (computer based)cd rom ...fy the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft  more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 3 on-line e-learning cbt (computer based)cd rom ...the ODBC handles with their features. Sequence the steps associated with connecting to a data source. Sequence the steps to disconnect from a data source. Identify the advantages of stored procedure access model. Access data by using the stored procedure access model. Create a trigger to ensure referential integrity. Create a stored procedure that returns information. Identify the  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...to expand its customer base. The Lil' Brown Bean brand is associated with an upscale image of quality and discerning taste. You are meeting with the team that is in charge of developing the plan to move the brand online. The team is made up of Jessica Stone, the Marketing Communications Manager; Marcus D'Angelo, the Senior Web Developer/Designer; and Elizabeth Thomas, the Senior Market Research  more...
Strategic Management Establishing Strategic Focus on-line e-learning cbt (computer based)cd rom ...ation required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and the guidelines to make the strategic management process successful. Learn To  more...
Quality Management The Quality Management Process on-line e-learning cbt (computer based)cd rom ...) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an organization should follow to incorporate improvements into daily management. Identify the definition of process variation. Identify  more...
Managing Business Risk Risk Assessment Control on-line e-learning cbt (computer based)cd rom ...ess your knowledge of evaluating and mitigating the risks associated with the warehouse project proposal. Unit 3: Risk Classifications (1 - 2 hours) Identify the categories of physical asset exposures Identify the categories of financial asset exposures. Identify legal liability exposures. Select  more...
NetWare 5 Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...inistration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N.  more...
NetWare 5 Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...inistration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ... Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a FTP directory. Perform the steps to set file system rights to a FTP directory. Perform the steps to transfer binary and text files. Identify indications of  more...
Crystal Reports v10 Introduction to Report Design Part 2 on-line e-learning cbt (computer based)cd rom ...omizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report. Identify the steps to select records using Select Expert. Sort records using  more...
Oracle 11i10 System Admin Printer Management Form Personalization on-line e-learning cbt (computer based)cd rom ...associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization. Learn To: Identify features  more...
Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation on-line e-learning cbt (computer based)cd rom Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...
Oracle Database 10g SQL Fundamentals I Part 1 on-line e-learning cbt (computer based)cd rom ...estrict query results. Identify the rules of precedence associated with the WHERE clause. Identify methods of sorting the result set of a query by using the ORDER BY clause. Identify substitution variables that are used while retrieving data by using SQL statements. Unit 3: SQL Functions Identify features of single-row functions. Match the character functions with their uses.  more...
SAP R 3 v4 0 Retail Organizational Structures and Master Data on-line e-learning cbt (computer based)cd rom ...course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise categories. Create articles. C ontent Emphasis Skills-Based A udience All staff involved in the creation, maintenance and use of Retail Organizational  more...
SAP R 3 MM Purchasing Organization and Master Data on-line e-learning cbt (computer based)cd rom ...Module automates and integrates the entire range of tasks associated with materials management processes. Purchasing supports the buyer in the acquisition of goods and services, integrating these activities with other components and modules of R/3, such as FI, SD, CO, PP, PS, etc. In this course you will learn to carry out the most important and most frequent tasks involved in Purchasing. L  more...
SAP R 3 MM Purchasing Purchase Order Processing and Information System on-line e-learning cbt (computer based)cd rom ...Module automates and integrates the entire range of tasks associated with materials management processes. Purchasing supports the buyer in the acquisition of goods and services, integrating these activities with other components and modules of R/3, such as FI, SD, CO, PP, PS, etc. In this course you will learn to carry out the most important and most frequent tasks involved in Purchasing. L  more...
Process and Function Modeling on-line e-learning cbt (computer based)cd rom ...pose of a decision point. Identify the critical concepts associated with decision points and conditional flows. Identify the decision points, given the business requirements. Identify the critical concepts of external interfaces. Identify when an external interface should be modeled as an organization unit. Identify when an external interface should be modeled as a process step. Identify  more...
Oracle SQL and SQL Plus SQL Plus and Reporting on-line e-learning cbt (computer based)cd rom ...Plus runtime variables. Identify the SQL*Plus commands associated with line editing, file manipulation, and script creation. Write the commands and queries to enhance query output. C ontent Emphasis Skills-Based A udience Application developers, database administrators, system designers/developers, and technical support professionals. Learners should be familiar with the  more...
SQL Server 7 0 - Implementing a Database - Part 1 on-line e-learning cbt (computer based)cd rom ...ng a SQL Server database. Identify administrative duties associated with a SQL Server database. Unit 2: Working with Transact-SQL Duration: 2 - 3 Hour(s) Select features of the SQL Server Query Analyzer. Select the SQL Server programming tool that is used to enter Transact-SQL statements, system procedures and script files using ODBC. Select uses of Data Control Language  more...
Site Server 3 0 Implementation - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand  more...
Site Server 3 0 Implementation - Part 2 on-line e-learning cbt (computer based)cd rom ... administer Search. Identify the security considerations associated with different types of access. Identify the ways to include additional data in catalogs. Perform the steps to create a catalog definition. Perform the steps to build a catalog. Perform the steps to test a catalog. Identify the catalog schema that allows site visitors to find information using Search. Perform the steps  more...
Site Server 3 0 Implementation - Part 3 on-line e-learning cbt (computer based)cd rom ... students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site usage and content. L earn To: Identify the tasks and procedures associated with the Knowledge Manager. Identify the tools and procedures for analyzing Web site usage and content. C ontent Emphasis Skills-Based A  more...
NetWare 5 Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...ministration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N. works.  more...
NetWare 5 Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...ministration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ... Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a FTP directory. Perform the steps to set file system rights to a FTP directory. Perform the steps to transfer binary and text files. Identify indications of  more...
Crystal Reports v10 Introduction to Report Design Part 1 on-line e-learning cbt (computer based)cd rom ...covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To: Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report. Add  more...
Business Code of Conduct Conflicts of Interest on-line e-learning cbt (computer based)cd rom ...be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts. Audience: All employees within large to mid-size organizations who are required to review and understand general Business Code of  more...
Diversity Diversity in the Workplace on-line e-learning cbt (computer based)cd rom ...ine diversity and its different facets. Interpret words associated with diversity. Describe how diversity benefits the organization. Explain how diversity benefits you. Unit 2: Understanding Culture (0.5 hours) Describe the iceberg model. Explore one a a s own perspectives and pre-judgments. Consider the impact of your pre-judgments. Unit 3: Communicating on a Deeper Level  more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 on-line e-learning cbt (computer based)cd rom The course deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 3, you will learn about Activities, Events, and Workflow APIs. Learn To: Identify the steps to define a function activity. Identify tasks to be performed to define activity  more...
Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation on-line e-learning cbt (computer based)cd rom Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...
Oracle Database 10g New Features for Administrators Part 2 on-line e-learning cbt (computer based)cd rom ...hared Memory Management (ASMM). Identify tasks that are associated with managing optimizer statistics collection in Oracle Database 10g. Identify features of undo retention tuning in Oracle Database 10g. Identify features of automatic checkpoint tuning in Oracle Database 10g. Unit 2: Manageability Infrastructure Identify features of Automatic Workload Repository (AWR). Identify  more...
Oracle Database 10g Administration Workshop I Part 1 on-line e-learning cbt (computer based)cd rom ...le Database 10g. Identify features of memory structures associated with an Oracle instance. Match background processes in Oracle with their functions. Identify uses of Database Control. Identify features of tools that enable you to interact with an Oracle database using SQL. Identify features of SQL*Plus and iSQL* Plus. Identify the uses of SQL statements. Identify features of a  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...
IBM DB2 Universal Database V6 1--Fundamentals on-line e-learning cbt (computer based)cd rom ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...
IBM AIX--Part 2 Network Administration on-line e-learning cbt (computer based)cd rom ...asis Conceptual A udience The Audience Profiles associated with this Course are aimed at an end user and the other covering all the UNIX implementation tracks aimed at a system administrator. Typical job descriptions would be: Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal  more...
Enterprise Connectivity with J2EE V1 4 EJB Session Beans on-line e-learning cbt (computer based)cd rom ...tions. Match the SessionBean interface methods with the associated events in the life cycle of a session bean. Distinguish between stateless and stateful session beans. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options:  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...a in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of cascading style sheets. • Identify features of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...a in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of cascading style sheets. • Identify features of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who  more...
CIW JavaScript Fundamentals Part 1 Programming Principals on-line e-learning cbt (computer based)cd rom ...f the JavaScript object hierarchy model. Identify syntax associated with the window object. Open a new window by using the open() method. Audience The audience for this course will build n-tier database and legacy connectivity solutions for Web applications using Java, Java APIs, Java Database Connectivity (JDBC) solutions, middleware tools, and distributed object models such as CORBA/ORB  more...
A 2003 Part 3 Printers Networks Protocols on-line e-learning cbt (computer based)cd rom This course delves into the concepts of memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught. Learn To To match  more...
CompTIA Server 2005 Upgrading Processors Storage Devices on-line e-learning cbt (computer based)cd rom ... Processors and Storage Devices Identify the concepts associated with a CPU. Identify the features of processor sockets and slot types. Identify the key aspects of upgrading a CPU. Identify the guidelines that ensure a successful upgrade of CPUs. Identify the troubleshooting techniques for processor-related problems. Identify the different versions of Integrated Drive  more...
CIW Enterprise Specialist Part 3 EJB Framework Session Beans on-line e-learning cbt (computer based)cd rom ...mponents, distributed architectures, and the technologies associated with the Java 2 Platform, Enterprise Edition. It provides an overview of the Enterprise JavaBean Framework and also covers the creation, deployment, and invocation of an Enterprise JavaBean. Topics covered include server-side component software, defining software components and describing popular server-side component  more...
Database Technologies Relational Database Fundamentals on-line e-learning cbt (computer based)cd rom ... evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to the 'how' of data modeling and design. Learn To: o Identify database concepts, database models, and logical modeling. o Identify  more...
Database Technologies Introduction to SQL on-line e-learning cbt (computer based)cd rom ...course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation on a relational database. After taking this course, students will have a solid foundation in two basic aspects of SQL: Data Definition Language (DDL - creating databases and tables) and Data Manipulation Language (DML - adding, altering, and querying data).  more...
Project 2002 Proficient User on-line e-learning cbt (computer based)cd rom ...h in Microsoft Project 2002. o To identify applications associated with Microsoft Project Server 2002. o To log on to Microsoft Project Server 2002 by using Microsoft Project Web Access. o To identify administration functions in Microsoft Project Web Access. Audience This course is aimed at project managers, end users, application developers, and system analysts. Typically students  more...
Visual Basic NET-Windows Development Part 1 on-line e-learning cbt (computer based)cd rom ...Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an application. It also explains how to use dialog boxes, validation controls, and menus in a Windows Forms application. The course also includes a section on the controls collection and how to add controls at run time.  more...
CCNT Basic Telecommunications v6 0 Part 1 on-line e-learning cbt (computer based)cd rom ...). The course then covers analog signals, its history and associated variables. It finishes with a coverage of digital systems, its advantages over analog, and including such aspects as Pulse Code Modulation, Time Division Multiplexing, optical standards and loop carriers. Learn To: Identify stages in the historical evolution of telecommunications. Identify stages in the technical  more...
Business Finance Risk Analysis on-line e-learning cbt (computer based)cd rom ...investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To • Calculate an expected rate of return. • Calculate the standard deviation on a potential investment.  more...
Business Finance Time Value of Money on-line e-learning cbt (computer based)cd rom Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized  more...
Business Accounting Accounting for Assets on-line e-learning cbt (computer based)cd rom ...urnover ratio. • Identify risks associated with high and low accounts receivable turnover ratios. • Simulation Overview: • In this simulation, you will meet with Susan Cole, an Accounting Supervisor for Icon who is experienced in performing accounting duties and coordinating the work of accounting clerks under her  more...
Implementing Wireless LANs Part 3 Security on-line e-learning cbt (computer based)cd rom ...s. Identify limitations and issues associated with Wired Equivalent Privacy (WEP). Identify vulnerabilities of Wired Equivalent Privacy (WEP) encryption keys. Identify alternative solutions to Wired Equivalent Privacy (WEP) for wireless LAN (WLAN) security. Identify Cisco Aironet access point (AP)  more...
Interviewing Skills Laws Governing the Interview Process on-line e-learning cbt (computer based)cd rom ...y, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law. Learn To: Understand guidelines associated with Equal Employment Opportunity laws. Understand employment laws concerning people with disabilities and immigration. Understand how to conduct legal interviews. Audience: The target  more...
Wireless LAN Security Part 1 Specifications Standards on-line e-learning cbt (computer based)cd rom ...ns. To identify business risks associated with data transmission. To identify features of electromagnetism. To identify features of Radio Frequency (RF) bands. To identify characteristics of the Institute of Electrical and Electronics Engineers (IEEE) 802 Working Group. Audience  more...
Leadership Development Leading the Way on-line e-learning cbt (computer based)cd rom ...0.5 - 1 hour) Identify the myths associated with leadership. Know the three components of leadership. Understand the rational and emotional aspects of leadership. Understand why a vision is important to providing leadership. Simulation Overview: Each of the  more...
Women in Leadership Leadership Roles Styles on-line e-learning cbt (computer based)cd rom ... Learn To Identify myths associated with women in leadership. Identify the common current barriers to leadership for women. Identify the common styles of leadership. Follow the steps for encouraging leadership growth in others. Identify myths  more...
Strategic Decision Making Making the Right Decision on-line e-learning cbt (computer based)cd rom ... obvious. However, others anticipate that the negative PR associated with the decision could end up costing the company at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make  more...
Goal Setting Goal Setting Tools for Managers on-line e-learning cbt (computer based)cd rom ...goals. Identify the obstacles associated with goal setting. Follow the steps for providing goal feedback. Audience The target audience for this program is administrators, managers, supervisors, and front-line staff. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...
Conducting Meetings The Meeting Process on-line e-learning cbt (computer based)cd rom ...gain from meetings, and uncover the common misconceptions associated with meetings. Unit 2: Planning a Meeting (0.5 - 1 hour) Know how to create an objective for a meeting. Choose an appropriate time and location for a meeting. Prepare an effective meeting agenda. Understand the importance of taking  more...
Value Chain Management Managing the Transition to a Value Chain on-line e-learning cbt (computer based)cd rom ...st leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation Overview: In the simulation at the end of this unit, you will meet with Kathy Edwards, Regional Marketing Manager, and Keith Collins, Marketing  more...
HIPPA Security Awareness Part 1 Intro for End Users on-line e-learning cbt (computer based)cd rom This course is designed for all health care, insurance, and Business Associate employees who have access to patient records, which are governed under the final Security Rule of HIPAA. This group includes, but is not limited to, admissions, billings and nursing, management, physicians, social workers, case managers and clerks. This course focuses on security issues for patients and their records as  more...
Project Management Project Scope Management on-line e-learning cbt (computer based)cd rom ... project. Understand verification and control processes associated with project scope management. Audience: The target audience for this course is individuals interested in the profession of project management. This includes, but not limited to project managers, program managers, project team members, members of a project management office, and functional managers with employees  more...
Project Management Project Quality Management on-line e-learning cbt (computer based)cd rom ...y the outcomes of quality assurance. Identify the costs associated with quality. Select the areas of a project that can be altered to reduce cost. Identify key quality assurance techniques. Identify a project auditor's responsibilities. Identify key quality assurance outputs. Unit 4: Quality Control Identify key quality control inputs. Identify basic statistical terms in  more...
Project Management Human Resource Management on-line e-learning cbt (computer based)cd rom ...tions of a project manager. Identify the types of power associated with project management. Identify the forms of organizational structure. Unit 2: Planning the Team Identify the factors that should be considered during human resource planning. Identify the inputs associated with human resource planning. Identify the tools and techniques associated with human resource planning.  more...
Advanced Project Mgmt Setting Up a Project Office on-line e-learning cbt (computer based)cd rom ...gement: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio with their  more...
Virtual Teams The Fundamentals on-line e-learning cbt (computer based)cd rom ... participants will learn the opportunities and challenges associated with participating in a virtual team. In addition, participants will learn the advantages and disadvantages of working in an alternative office, the technologies used to communicate and make decisions in a virtual setting, and the obstacles virtual teams must overcome for success. Learn To  more...
Essentials of Business Law Cyberlaw on-line e-learning cbt (computer based)cd rom ...rm your understanding of the various laws and regulations associated with conducting business on the Internet as well as appropriate advertising strategies and general Internet etiquette. Unit 3: Employment in Cyberspace (1 - 2 hours) List the benefits of Internet recruiting. Identify ways to conduct lawful Internet recruiting.  more...
Microsoft Project 2003 Proficient User on-line e-learning cbt (computer based)cd rom ...ions for sharing a resource pool. Identify applications associated with Microsoft Project Server 2003. Save a Web-based project file to the Project Server. Identify options to manage the Enterprise Resource Pool. Audience: The target audience will range from new users to power users. It is recommended that individuals take the first course in the series or have equivalent knowledge.  more...
Site Server 3 0 Commerce Solutions - Part 2 on-line e-learning cbt (computer based)cd rom ... can be used to test performance. Identify common errors associated with Site Server, Commerce Edition. Identify methods of planning for recovery from a disaster. Unit 2: Pipelines Duration: 2 - 3 Hour(s) Select the pipeline functions which help to incorporate business rules into pipeline design. Identify the correct business objects for the different types of pipelines. Match  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 4 on-line e-learning cbt (computer based)cd rom ...ourse. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 4 on-line e-learning cbt (computer based)cd rom ...ourse. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o Identify and troubleshoot problems associated with network services, applications, and domain migration tool problems. Audience In addition to the principal audience of System Administrators, other MIS support personnel would benefit from this course. In some  more...
Network Part 2 Protocols Standards on-line e-learning cbt (computer based)cd rom ...del. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open Systems Interconnection (OSI) model. o Identify differences between the Transmission Control  more...
CCNT Local Area Networks v6 0 Part 3 on-line e-learning cbt (computer based)cd rom ...se teaches Network Management and the tools and protocols associated with that. It also covers advanced network technologies including circuit switched services and packet switched services. Learn To: Identify network trends. Identify characteristics of software management. Identify characteristics of network management. Identify capabilities of the T1 technology. Identify  more...
CCNT Voice Over IP Essentials v6 0 on-line e-learning cbt (computer based)cd rom ...t then covers the various Quality of Service (QoA) issues associated with VoIP technology, and the most significant solutions to these QoS issues. Learn To: Identify features of packetized voice. Distinguish between packet and circuit switching. Identify types of packetized voice transport. Identify features of Voice over IP (VoIP) standards. Identify characteristics of the  more...
E-Business Part 2 Building the Infrastructure on-line e-learning cbt (computer based)cd rom ...key characteristic. a Identify business standards associated with e-Business. a Identify the features of electronic data interchange. a Identify the features of modern data-mapping. a Identify standards for integrated purchasing. a Sequence the stages in a typical online transaction. a Identify Extensible Markup Language (XML) industry standards.  more...
ISO 9001 2000 Implementing Standards on-line e-learning cbt (computer based)cd rom ...nts and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Learn To Identify requirements of Clause 4.2: Documentation Requirements.  more...
Web Site Security Messaging Servers Viruses on-line e-learning cbt (computer based)cd rom ...ll also learn how to identify and minimize security risks associated with Java, CGI scripts, and HTTP servers. Finally students will receive a detailed overview of Internet-transmitted viruses, virus prevention, and antivirus programs. Learn To: Identify the functions, operations, configuration options, vulnerabilities, and optional features of Pretty Good Privacy (PGP). Perform the  more...
Designing a MS Exchange Server 2003 Organization Infrastructure on-line e-learning cbt (computer based)cd rom ...irectory group strategy. Identify design considerations associated with domain local groups. Identify design considerations associated with global groups. Identify design considerations associated with universal groups. Differentiate between security and distribution groups. Identify considerations for designing an administrative plan. Identify characteristics of administrative  more...
Oracle Application Server 10g Administration Part 4 on-line e-learning cbt (computer based)cd rom ...environment with their description. Identify privileges associated with users and groups administration. Identify ways of administering passwords. Identify tasks to be performed for synchronizing OracleAS Portal and OID. Identify features of Delegated Administration Service (DAS). Identify methods for starting and stopping Delegated Administration Service (DAS). Sequence the steps  more...
From HAZMAT Plans & Programs, Inc
Excavation Safety on-line e-learning cbt (computer based)self directed Cave-ins are considered the most dangerous trench and excavation hazard. In addition, other potentially fatal hazards also exist in excavations, such as asphyxiation due to lack of oxygen in a confined space, inhalation of toxic fumes, drowning, falls, water accumulation, etc. The OSHA standards intend to protect workers in trenches and excavations. This course gives you a basic understanding of  more...
Spanish - Excavation Safety on-line e-learning cbt (computer based)self directed Cave-ins are considered the most dangerous trench and excavation hazard. Other potentially fatal hazards also exist in excavations, such as asphyxiation due to lack of oxygen in a confined space, inhalation of toxic fumes, drowning, falls, water accumulation, etc. The OSHA standards (29 CFR 1926. 650) are intended to protect workers in trenches and excavations. This online Spanish Excavation  more...
Spanish - Stairways and Ladders on-line e-learning cbt (computer based)self directed The online Stairways and Ladders safety course in Spanish gives the Spanish-speaking student an understanding of OSHA standards found in 29 CFR 1926. 1050 and their role in the prevention and elimination of work-related injuries and fatalities due to stairways and ladders in the workplace. LEARNING OBJECTIVES: - Understand OSHA standards related to stairways and ladders - Find out methods  more...
Welding and Cutting on-line e-learning cbt (computer based)self directed ...ndertaken to minimize and prevent the occurrence of their associated hazards. The course goes on to study fire prevention techniques and the danger of preservative coatings when welding or cutting. LEARNING OBJECTIVES: - Be able to differentiate between the standards for gas and arc welding and cutting - Know the various fire prevention methods - Understand the need and methods of  more...
Stairways and Ladders on-line e-learning cbt (computer based)self directed The online Stairways and Ladders safety course gives you an understanding of OSHA standards found in 29 CFR 1926. 150 and their role in the prevention and elimination of work-related injuries and fatalities due to stairways and ladders in the workplace. LEARNING OBJECTIVES: - Understand OSHA standards related to stairways and ladders - Find out methods of protection from stairways and  more...
From Compliance Solutions
Confined Space Entry-Online on-line e-learning cbt (computer based) ...dently understand and evaluate the hazards and procedures associated with confined spaces. This training will help you to differentiate between a Permit-Required confined space and a Non-Permit-Required confined space. The course will address the hazards associated with confined spaces and it will outline the duties and responsibilities of all members of a confined space entry team, emergency  more...
From Gucons
SAP ABAP Training in Hyderabad instructor led trainingon-line e-learning cbt (computer based) ...ormation on the following * o Standards associated with code implementation o The creation of code that is well documented o The importance of good testing strategies o Effectively using the ABAP Debugger RICE: R: Reports, I : Interface, C: Conversion. E: Enhancements. ABAP Function Modules: Forms: Sapscript(Complicat) n  more...
From 6P International, LLC
Welding and Cutting on-line e-learning cbt (computer based) CATEGORY: Construction COURSE DESCRIPTION: This course attempts to discuss the two most common types of welding and cutting (gas and arc), the danger that are involved in working with them and the safety measure that can be undertaken to minimize and prevent the occurrence of their associated hazards. The course goes on to study fire prevention techniques and the danger of preservative  more...
Use of Explosives in the Workplace on-line e-learning cbt (computer based) Explosives are used in many industrial operations, particularly in construction and mining. If used properly and by experienced personnel the use of explosives could be very beneficial. However, if explosives are used by untrained users, there is a great potential for both fire and unwanted explosions. The main objective of this course is to provide fundamental information about explosives and how  more...
Ergonomics for Non-Office Workers on-line e-learning cbt (computer based) Ergonomics for Non-Office Workers Employees who work in non-office environments are routinely required to carry out tasks that involve movement and physical exertion. These forceful exertions associated with such tasks may lead to fatigue, musculoskeletal disorders, and other serious injuries. This course is designed to help employees identify work-related problems and learn to apply the  more...
Lead Safety in the Workplace on-line e-learning cbt (computer based) Lead is a very toxic substance. People who are exposed to lead or lead compounds may become ill or even die due to lead poisoning. Usually, our bodies remove lead from our systems at a slow rate; however, inhaling even small doses of lead for a long period of time can result in lead poisoning. Workers who are required to work at or near sites that are contaminated with lead are at a greater risk  more...
Ionizing and Non-ionizing Radiation Safety on-line e-learning cbt (computer based) Personnel working in areas where they could be exposed to radiation need to be aware of the associated hazards and preventive or control measures. This course covers information about radiation, kinds of radiation found in workplaces, effects of radiation on human health, and the preventive measures that could be adopted to control radiation in the work areas. This course will be helpful for those  more...
From Learn Skills
Retail Training- Apply safe working practices on-line e-learning cbt (computer based)study at homecoursewareself directed ...associated with workplace accidents. About 500 people die each year from workplace accidents. Research shows that in most cases these accidents could have been prevented. If you are aware of the potential hazards in your workplace you will be in a much better position to prevent an accident happening to you. Nobody benefits from accidents in the workplace. For obvious reasons none of us  more...
From Serebra Learning Corporation
Branding Your Internet Identity Develop an Online Identity on-line e-learning cbt (computer based) This course helps learners to develop their own online corporate identity, by building recognition and overcoming the various limitations that are associated with the Internet. Professionals who want to create and promote an online marketing strategy  more...
Overview of Business Process Management on-line e-learning cbt (computer based) In today's business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while remaining  more...
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly  more...
The Insurance Industry Overview Version 2 on-line e-learning cbt (computer based) The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,  more...
Field Sales Skills Simulation on-line e-learning cbt (computer based) ...ms. Since they are all natural, there are no side effects associated with taking the pills. Because it's a new product, you have your work cut out for you to educate your customers and to get them to commit to an order. In this simulation, you are working in the field, and your boss has entrusted you to make two sales calls for her. Your first call is to Rick's Pharmacy and your second call is  more...
Preparing for Mutual Success Reduce CSR Stress on-line e-learning cbt (computer based) This course provides several strategies to help CSRs cope with stressful customer situations while maintaining a courteous and professional demeanor. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...
ITIL The Service Desk and Incident Management on-line e-learning cbt (computer based) Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services  more...
ITIL Problem and Change Management on-line e-learning cbt (computer based) Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve  more...
ITIL Continuity and Availability Management on-line e-learning cbt (computer based) American businesses have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye. The delivery and  more...
ITIL Financial and Security Management on-line e-learning cbt (computer based) IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to  more...
Managing Challenges in Customer Service on-line e-learning cbt (computer based) During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...
The Client-Consultant Relationship on-line e-learning cbt (computer based) Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...
Interacting with the Customer on-line e-learning cbt (computer based) Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...
Essentials of Internal Consulting on-line e-learning cbt (computer based) You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This  more...
Management Tools and Metrics on-line e-learning cbt (computer based) Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is  more...
Creating Effective Contracts on-line e-learning cbt (computer based) When you hear the word "contract", you may think of a written, legal document. However, when it comes to consulting relationships, contracts are more about setting expectations and involving the right people instead of setting legal parameters. In this course, you'll examine how to approach contracting, the considerations that are most important, and how you should approach the contracting  more...
Budgeting and Controlling Costs on-line e-learning cbt (computer based) ...scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and Cost Control processes. Through  more...
Project Planning on-line e-learning cbt (computer based) In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...
Introduction to IT Project Management on-line e-learning cbt (computer based) Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT  more...
Managing Efficiencies of IT Projects on-line e-learning cbt (computer based) Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process  more...
Project Management Fundamentals on-line e-learning cbt (computer based) The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a  more...
Troubleshooting and Closing the Project on-line e-learning cbt (computer based) The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...
The Execution Process Group on-line e-learning cbt (computer based) Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling,  more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.  more...
Program Planning on-line e-learning cbt (computer based) ... several projects. The cost and loss of benefits that are associated with a failed program could be devastating to your organization, making the proper program planning that much more important.This course will help you create your program plan by creating a Program Work Breakdown Structure (PWBS), and the program's schedule, cost, and quality plans. It will also examine the effects a program's  more...
Investigating the Problem Use Investigative Tools on-line e-learning cbt (computer based) This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. Professionals who want to resolve workplace challenges more effectively.  more...
The Role of Critical Thinking in Organizations on-line e-learning cbt (computer based) In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...
Strategies for Facilitating Critical Thinking on-line e-learning cbt (computer based) ...associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established  more...
Getting Results through Communication on-line e-learning cbt (computer based) When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...
Creating Successful Solutions Implement Solutions Decisively on-line e-learning cbt (computer based) This course presents several proven methods to help managers take control of a project to put decisions into practice. All levels of professionals who supervise the performance of other staff members.  more...
Reviewing Performance on-line e-learning cbt (computer based) Appraisal interviews are the culmination of the ongoing performance appraisal process. The first part of this process begins with modeling an effective performance discussion. Then, when a manager actually knows what he is aiming for, he can use this knowledge to plan and conduct a really worthwhile, efficient performance meeting. Appraisal meetings aren't always easy encounters, even when they  more...
Developing as a Manager The Many Roles of a Manager on-line e-learning cbt (computer based) This course introduces the multi-faceted role of an effective manager. A series of self evaluation exercises assist the participant to create a personal development plan to enhance their current managerial skill set. All levels of professionals who supervise the performance of other staff members.  more...
Communication Skills for Successful Management on-line e-learning cbt (computer based) Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal  more...
A New Manager s Responsibilities and Fears on-line e-learning cbt (computer based) Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect  more...
Employee Compensation HRCI PHR on-line e-learning cbt (computer based) ...mployment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of  more...
Compensating Employees HRCI PHR on-line e-learning cbt (computer based) ...mployment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of  more...
Hiring Considerations on-line e-learning cbt (computer based) Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment  more...
Non-union Work Environments HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. As a human resources professional, you are responsible for  more...
Principles of Financial Statements on-line e-learning cbt (computer based) This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management. This course is targeted specifically for business managers, financial professionals, and other business professionals  more...
Sustaining Competitive Advantage on-line e-learning cbt (computer based) In today's competitive business environment, being as good as the competition is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas:  more...
The Imperatives of Innovation and Leadership in Strategy on-line e-learning cbt (computer based) This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
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