Online Associated eLearning

Talent Management Basics Talent Management: Basics Would you be able to define talent management if someone asked you what it was? And would you be able to explain why it should be a top priority for organizations? Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an organization's performance. This course helps clarify talent management's key role in helping an  more...

Compensating Employees HRCI PHR ...mployment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of  more...

Using Voice of the Customer in Six Sigma ...rection of its Six Sigma efforts. It introduces the tasks associated with the voice of the customer strategy and some general criteria for segmenting customers on Six Sigma projects. It also discusses some common customer data collection methods such as surveys, interviews, and focus groups and looks at how to ensure validity and reliability in data collection. In addition, the course  more...

Process Capability for Six Sigma ...is course explores the considerations, verifications, and associated calculations used to conduct process capability studies, from choosing parameters and verifying the stability and normality of a given process, to gathering and interpreting capability and performance data using common indices. It also explores the special treatment of non-normal data and attributes data in the context of a  more...

Six Sigma and Lean in the Organization Six Sigma and Lean in the Organization ASQ Six Sigma Green Belt (SSGB) Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a  more...

Ergonomics in the Workplace Ergonomics in the Workplace This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office  more...

Emegency Response in the Workplace ...ments. Learner objectives are to define basic terminology associated with emergency response, recognize the presence of hazardous substances in an emergency, specify the risks associated with hazardous substances in an incident, specify the potential outcomes associated with an emergency created when hazardous substances are present, define the role and responsibilities of the Emergency  more...

Defensive Driving Truck Safety Defensive Driving: Truck Safety When people think of defensive driving, they think of "watching out for the other guy" or defending themselves from other drivers so they won't become involved in an accident. That's definitely important, but defensive driving involves more than just that. Defensive driving is as much about what you do and what kind of driver you are, as what someone else  more...

Construction Safety Orientation Construction Safety Orientation This course is designed to inform new construction workers and site visitors in and around construction sites of the potential hazards and safe work practices associated with the construction industry. The content in this course is designed to comply with the intent of the applicable regulatory requirements - recognize hazards commonly found at construction  more...

Confined Space ...bjectives for this course are to recognize terms commonly associated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined spaces, identify hazards associated with confined spaces, recognize signs and symptoms of overexposure, identify equipment needed for confined space entry, specify safe entry procedures for confined spaces,  more...

Compressed Gas Safety Compressed Gas Safety Many industrial and laboratory operations require the use of compressed gases for a variety of different operations. This course will establish the needed elements for an effective compressed gas safety program. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify  more...

Cold Stress ... risk factors for cold-related ailments, and describe the associated treatments for each. This training will also describe several preventive measure techniques and safe work practices that you can use to protect yourself from cold-related stresses. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are  more...

Chemical Process Safety ...to recognize the potential health and safety implications associated with their job. This course is intended to educate the employee in order to help prevent or minimize the consequences of a catastrophic release of toxic, reactive, flammable, or explosive Highly Hazardous Chemicals (HHC) from a process. The content in this course is designed to comply with the intent of the applicable  more...

Carcinogen Safety Carcinogen Safety This one-hour course provides instruction on the recognition of hazard, management, usage, and control of cancer-causing agents, called carcinogens. Learner objectives for this course are to: define the terms associated with carcinogen safety, recognize the routes of entry of carcinogens into the body, identify the methods of hazard control in relation to carcinogens, and  more...

Advanced Customization with MS Project 2007 Advanced Customization with MS Project 2007 Microsoft With Microsoft Office Project 2007, project managers can define how project data is recorded, reported, and displayed, using customizable, built-in templates. They can also customize the interface by adding or removing tools from the application s default toolbars. And before project data is distributed, a project manager can format  more...

Using Composite Data Types Using Composite Data Types Oracle To identify the benefits associated with records and collections, declare and initialize nested tables and VARRAYs, and create and reference an INDEX BY table and table of records  more...

Oracle 11i Concurrent Elements Oracle 11i: Concurrent Elements Oracle To submit and manage requests, create request groups and request sets, and identify the concepts and tools associated with concurrency and concurrency administration  more...

IATA 1 Hazard Class Identification Classification IATA 1: Hazard Class Identification Classification This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This  more...

Anti-Money Laundering ...institutions can take to better identify and manage risks associated with money laundering. This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice.  more...

Integrity in the Workplace ...us aspects of corporate ethics, including fraud and abuse associated with financial, safety, health, environmental, and other workplace issues, and the regulatory agencies, laws, and regulations that govern them. The course also discusses how both employers and employees can improve integrity and promote an ethical workplace culture. For employees, it is important to understand how to blow the  more...

I-9 Compliance Verifying Employment Eligibility of US Non-US Citizens ... verify employment, and the legal compliance requirements associated with the law. It also provides a brief discussion about employing non-US citizens. This course was developed with subject matter support provided by the Labor & Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for  more...

Using E-mail and Instant Messaging Effectively Using E-mail and Instant Messaging Effectively In today's fast-paced world, information is sent and received more rapidly than ever before. But how do you ensure that the messages you are sending are effective, acceptable, and will be taken seriously? The use of proper e-mail etiquette is the cornerstone for ensuring your message gets across quickly, appropriately, and concisely. This course  more...

Support Center Tools Technologies and Metrics Support Center Tools, Technologies and Metrics Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the  more...

Asbestos ...ide you with information about the serious health hazards associated with exposure to asbestos. It will also address where asbestos is commonly found, how it can potentially affect you, and what you need to do to protect yourself and others from exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this  more...

Access to Employee Medical Exposure Records Access to Employee Medical & Exposure Records This course contains information regarding employee rights of access to medical and exposure records in order to promote the recognition of workplace hazards and subsequently reduce occupational disease. The content in this course is designed to comply with the intent of the applicable regulatory requirements. In this course, you'll learn about  more...

Used Oil Management ...e-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic information for used oil handlers whose activities are  more...

Environmental Management Systems EMS ...ny's environmental policy, the roles and responsibilities associated with achieving conformance to the environmental policy (including preparedness and response requirements), and the potential consequences of departure from specified operating procedure. In this course, learners will be introduced to the important concepts of EMS and find out how these apply to their own company's EMS.  more...

DOT 1 Hazardous Materials Table DOT 1: Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet  more...

Welding Cutting and Brazing Welding, Cutting and Brazing Welding, cutting, and brazing are hazardous activities that pose a unique combination of both safety and health risks to more than 500,000 workers in a wide variety of industries. The risk from fatal injuries alone is more than four deaths per thousand workers over a working lifetime. This one-hour course will inform learners of potential health and safety  more...

Tuberculosis Prevention and Control Tuberculosis: Prevention and Control This course will provide you with a basic understanding of tuberculosis, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to tuberculosis in the workplace. The content in this course is designed to comply with  more...

Site Safety and Health Plan Procedures HAZWOPER Site Safety and Health Plan Procedures (HAZWOPER) This training is designed to provide on-site and off-site employees with information on the company's site safety and health plan. A site safety plan establishes policies and procedures to protect workers and the public from potential hazards posed by a hazardous waste site. The content in this course is designed to comply with the intent of  more...

Radiation Safety ... designed to familiarize you with the health implications associated with ionizing radiation, and measures that can be used to protect you from radiation exposure. There is a significant health risk to workers if radiation sources are not properly controlled. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to:  more...

Cisco CVOICE 8 0 Cisco Unified Communications Manager Express Endpoints Cisco CVOICE 8.0: Cisco Unified Communications Manager Express Endpoints Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) This course describes how to configure the Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP) endpoints in the Cisco Unified Communications Manager Express. The SCCP endpoints are  more...

Powered Industrial Truck Safety ... the worker with the potential health and safety concerns associated with powered industrial trucks. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: specify the purpose of the Powered Industrial Truck standard (29 CFR 1910.178), define the operator training requirements for powered industrial  more...

Non-Ionizing Radiation Safety Non-Ionizing Radiation Safety This course is designed to familiarize learners with the health implications associated with non-ionizing radiation, specifically radio frequency (RF) radiation and measures to protect workers from exposure.  more...

Mold Awareness ...rgies or infections. Providing information on the hazards associated with mold is an important aspect of the health and safety requirements for businesses and organizations. This course is part of the Safety and Health Series and is aimed at any employee whose normal job activities could result in occupational exposure to mold. This course provides the learner with the basic understanding of  more...

Material Safety Data Sheets ...ta Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize the physical states in which chemicals are commonly found, identify chemical routes of entry into the body, identify the purpose of an MSDS and describe  more...

Machine Guarding ...on of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify where mechanical hazards exist, identify the motions and actions of mechanical hazards, specify the hazards created by different kinds of motions, describe the  more...

Liquified Petroleum Gas LPG Safety ...of the hazards, characteristics, and methods of detection associated with liquefied petroleum gas (LPG). It provides general knowledge of the hazards associated with exposure and requirements to reduce or eliminate exposure and mitigate the hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize  more...

Lead Awareness ...R 1910.1025. It provides general knowledge of the hazards associated with lead exposure and requirements to reduce or eliminate exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify sources of lead exposure, identify adverse health effects associated with lead exposure, specify the purpose and  more...

Scaffolding and Ladder Safety ...e is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to identify the types of portable ladders and  more...

Introduction to Industrial Hygiene ...phers have observed and written about the various dangers associated with the work people do. In modern times, governments and industry professionals have stepped up and taken responsibility for creating legislation that protects workers from various types of hazards. The field of study that has emerged out of the need to create safe and healthy work environments is called industrial hygiene.  more...

Indoor Hoisting and Rigging ...y issues to be considered while moving large, heavy loads associated with today's manufacturing and construction industries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: specify general safety issues of cranes, hoisting, and rigging, define the purpose of the crane safety program, describe  more...

Hydrogen Sulfide ...his course is designed to provide an awareness of hazards associated with hydrogen sulfide gas as well as methods to detect and minimize exposure to the gas. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize hazardous characteristics of hydrogen sulfide and exposure limits, describe equipment and  more...

Hot Work Permits ...arks or flames. While such work is necessary, the hazards associated can be minimized through an effective hot work permit program. This 30-minute course provides an overview of an OSHA-compliant hot work permit program, including the permit process, roles and responsibilities, and controls used to minimize the risk of fire. The content in this course is designed to comply with the intent of  more...

Heat Stress Recognition and Prevention ...risk factors for heat-related illnesses, and describe the associated treatments for each. This training will also explain several control measure techniques and safe work practices that you can use to prevent heat-related stresses. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how your body handles  more...

Used Oil Management ...e-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic information for used oil handlers whose activities are  more...

Hazard Communication HAZWOPER Hazard Communication (HAZWOPER) This training discusses programs and procedures dealing with chemical hazards as stated in OSHA Regulation, 29 CFR 1910.1200, the Hazard Communication Standard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

Hazardous Materials Handling and Storage ...niques when manually handling an object; identify hazards associated with handling drums and containers; specify the proper handling, transportation, storage, and use of compressed gas cylinders; identify hazards associated with handling acetylene, oxygen, or hydrogen; specify how to detect leaks; recognize materials that may be flammable and/or combustible; identify the factors involved in the  more...

Hand and Power Tool Safety ...se will provide an understanding of the potential hazards associated with the use of hand tools and power tools as well as the safety precautions required to prevent those hazards from occurring. Power tool hazards are addressed by the power source used: pneumatic, liquid fuel, hydraulic, or powder-actuated. The content in this course is designed to comply with the intent of the applicable  more...

Forklift Safety Awareness ... to recognize general engineering and capacity principles associated with forklift safety; identify factors that lead to forklifts tipping over; distinguish between safe and unsafe forklift operations; describe the differences between driving an automobile and a forklift; identify general loading and unloading principles associated with forklift safety; specify safe refueling and recharging  more...

Food Safety Handling Food Safety & Handling Each year, bacteria in food cause millions of illnesses in the US. According to the Food and Drug Administration, between 2 and 3 of all foodborne illnesses result in secondary long-term illnesses. Some strains of E. coli can cause kidney failure in infants, and salmonella can lead to reactive arthritis and serious infections. In addition to the risks from badly  more...

Professional Selling in the Knowledge Economy ... Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st century, we have  more...

Six Sigma Projects and the Black Belt Role Six Sigma Projects and the Black Belt Role ASQ Six Sigma Black Belt (SSBB) Six Sigma deployments demand major investments of time, effort, and money on behalf of an organization. Organizations need to exercise due diligence to determine if Six Sigma is the appropriate approach to employ, or if a less demanding quality and process improvement approach is better suited to meeting their needs.  more...

Business Performance and Financial Measures in Six Sigma ...ed investment. It provides practice in using the formulas associated with these measures, including revenue growth, market share, margin, cost-benefit analysis, return on investment (ROI), and net present value (NPV). This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on  more...

Common Design for Six Sigma Methodologies ...SBB) Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common  more...

Marketing Essentials Place Marketing Essentials: Place Getting your products and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with  more...

Operations Management and the Organization Operations Management and the Organization Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the  more...

Marketing Essentials Marketing and Ethics ...lture. You'll learn about societal marketing, the dangers associated with unethical and deceptive marketing practices, and how to build and sustain strong ethical marketing standards and practices within an organization. The course also addresses the growth of new communication technologies and how they have affected the way marketers reach their audiences. Finally, it looks at and how  more...

Designing Application Update Deployments for Windows 7 ...nd tools to enable administrators to reduce time and cost associated with maintaining clients computers, specifically for making applications available to users and ensuring that client computers are automatically updated to minimize security vulnerabilities. This course demonstrates how to deploy and distribute applications to Windows 7 client machines in an Active Directory environment using  more...

Installing Linux Installing Linux CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Show the techniques used for installing Linux and associated software.  more...

Managing Debian Red Hat Packages Managing Debian & Red Hat Packages CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Use the tools associated with Debian and Red Hat package management.  more...

Support Center Tools Technologies Metrics Support Center Tools, Technologies & Metrics HDI HDI Customer Service Representative Customer Service Representative Certification Library Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs ...rocess. In this course, the Layer 2 switching process and associated switch data structures are reviewed, as is the diagnosing of VLAN and trunking problems using the Cisco IOS command-line interface (CLI). It will also explain how to diagnose spanning-tree problems using the Cisco IOS CLI. Multilayer switching concepts and how to diagnose specific problems related to multilayer switching,  more...

Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks ...ty of the network, while at the same time controlling the associated costs, it is important to plan network maintenance processes and procedures carefully. In this course, the tasks that network engineers perform for maintaining large and complex networks are identified. The methodologies, models, and processes that help structure these tasks will be evaluated. In addition, organizational  more...

Information Availability Information Availability EMC To recognize the importance of business continuity and information availability, and identify the considerations, technical features, and management process associated with implementing a backup and recovery solution.  more...

Fibre Channel Storage Networks Fibre Channel Storage Networks EMC To recognize the role of the key physical and logical components in the Fibre Channel SAN architecture, distinguish between Fibre Channel SAN topologies, identify what's involved in managing the SAN environment, and introduce the challenges associated with implementing a Fibre Channel SAN solution.  more...

The Consumer Electronics Industry Overview Version 1 The Consumer Electronics Industry Overview: Version 1 The Consumer Electronics industry is made up of companies from around the world that manufacture electronic audio and video equipment for individual consumers and businesses. In this fast-moving industry, where some products are lucky to have a shelf life of more than a year, companies need to be able to adapt quickly. In addition, they  more...

The Capital Markets Industry Overview Version 1 The Capital Markets Industry Overview: Version 1 The capital markets industry is an exciting, fast-paced, and volatile industry. Comprised of investment banks, securities firms, and a variety of other stakeholders, the industry helps companies and governments raise long-term funds on the capital markets. The industry participants deliver various services to their clients, such as  more...

The Chemicals Industry Overview Version 1 ...erstand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the chemicals industry and its business drivers, and review the key aspects of the industry business model, its competitive environment, and the current trends in the industry. Finally, this course outlines some key challenges that this industry is facing and  more...

The Broadcasting Entertainment Industry Overview Version 1 The Broadcasting & Entertainment Industry Overview: Version 1 The Broadcasting & Entertainment Industry is tasked with engaging its consumers with new and traditional forms of entertainment. The industry players deliver films, television programs, music, radio programs, electronic media, books, news, and an ever expanding array of entertainment products. It provides its customers throughout  more...

The Banking Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the banking industry, and strategies employed to meet some of those challenges. It identifies the main sectors of the banking industry and its business drivers, and reviews the key aspects of the industry business model, its competitive environment and the current trends in the industry. Finally, this course outlines some  more...

The Utilities Industry Overview Version 1 The Utilities Industry Overview: Version 1 The utilities industry is essential to modern living and the modern economy. It provides safe sources of drinking water, proper sewage disposal, and reliable heat sources for homes and businesses. It also provides a reliable source of electrical energy to operate the machinery, equipment, and appliances that are vital to a region's prosperity and  more...

The Retail Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the retail industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the retail industry and its business drivers, and review the key aspects of the industry business model, its competitive environment and the current trends in the industry. Finally this course outlines some  more...

The Education Industry Overview Version 1 The Education Industry Overview: Version 1 The education industry provides its students with the knowledge and skills to adapt to a continually changing working world. The industry consists of an expanding array of organizations that seek to provide lifelong learning to its customers. These organizations include traditional colleges and universities as well as companies focused on training  more...

The Telecommunications Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the telecommunications industry, and strategies employed to meet some of those challenges. It identifies the main sectors of the Telecommunications Industry and its business drivers, and reviews the key aspects of the industry business model, its competitive environment and the current trends in the industry. Finally,  more...

The Insurance Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the insurance industry, and strategies employed to meet some of those challenges. It identifies the main sectors of the insurance Industry and its business drivers, and reviews the key aspects of the industry business model, its competitive environment, and the current trends in the industry. Finally this course outlines  more...

The Federal Government Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the federal government industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the federal government industry and its business drivers, and review the key aspects of the federal government business model, its competitive environment, and the current trends in government  more...

The Information Technology Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the information technology industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the information technology industry and its business drivers, and review the key aspects of the industry business model, its competitive environment and the current trends in the industry.  more...

Brand Management for Social Media Wireless Technologies Brand Management for Social Media & Wireless Technologies The brand tenets of the past (notably control and predictability) are no longer valid. Ever-increasing consumer power, driven by social media and other web-based and wireless technologies, is having a significant impact on brand effectiveness and brand staying power. Consumers are now key drivers for corporate brand strategy. Brand  more...

Developing a Brand Internally Developing a Brand Internally Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand  more...

Global Brand Management ...ment, and a strong understanding of the risks and rewards associated with taking a brand global. This course outlines how to best approach global brand development by outlining how to carry out essential international market research and internal analysis, and the key stages associated with launching a global brand. It also provides the main guiding principles for global branding and outlines  more...

Field Sales Skills Simulation ...ms. Since they are all natural, there are no side effects associated with taking the pills. Because it's a new product, you have your work cut out for you to educate your customers and to get them to commit to an order. In this simulation, you are working in the field, and your boss has entrusted you to make two sales calls for her. Your first call is to Rick's Pharmacy and your second call is  more...

Key Strategies for Managing Cross Functional Teams Key Strategies for Managing Cross Functional Teams Managing cross-functional teams can be challenging because you have to unite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and  more...

Managing Debian Red Hat Packages Managing Debian & Red Hat Packages Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Use the tools associated with Debian and Red Hat package management.  more...

Installing Linux Installing Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Show the techniques used for installing Linux and associated software.  more...

Cisco CVOICE 8 0 Introduction to Voice Gateways ...ommunications deployment model and the call legs that are associated with each operational mode. A primary function of the Cisco Unified Communications gateways is to route calls. The process of call routing includes the processing of incoming and outgoing call legs. This course also describes how call legs are created when inbound and outbound dial peers are matched. It provides details about  more...

Deploying Delivering SQL Server 2008 Reporting Services Reports ...m. This involves the process of deploying reports and the associated data. This course describes the various methods and processes involved in the deployment and execution of reports. It covers the publishing of reports using the Report Manager web interface and BIDS Report Designer tool. Also discussed is the use and creation of report models; report models are needed to create reports using  more...

Oracle Database 11g R2 Database Architecture Installation Oracle Database 11g R2: Database Architecture & Installation Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 To understand how an Oracle Database functions, it is important to gain a basic understanding of its major components. This course identifies the major architectural components of the Oracle Database 11g  more...

Oracle Database 11g R2 Database Creation Instance Management Oracle Database 11g R2: Database Creation & Instance Management Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 As an Oracle Database administrator, it is important to plan the database to ensure that the database software is installed properly. Planning involves the logical storage structure, the overall design,  more...

Oracle Database 11g R2 The ASM Instance Network Connectivity Oracle Database 11g R2: The ASM Instance & Network Connectivity Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 Oracle Database 11g Release 2 offers Automatic Storage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include  more...

Oracle Database 11g R2 Storage Structures User Security Oracle Database 11g R2: Storage Structures & User Security Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 An Oracle database is divided into logical storage units called tablespaces. Oracle also provides Oracle-Managed Files (OMF), which eliminate the need for the DBA to directly manage the operating system files  more...

Oracle Database 11g R2 Managing Concurrency Undo Auditing Oracle Database 11g R2: Managing Concurrency, Undo & Auditing Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 Oracle Database 11g Release 2 is designed to prevent multiple users from changing the same data at the same time by implementing locks. These locks are used to manage data concurrency and are implemented  more...

Oracle Database 11g R2 Managing Database Maintenance Performance Oracle Database 11g R2: Managing Database Maintenance & Performance Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 General database maintenance and performance monitoring are important Oracle DBA tasks. Proactive and reactive database maintenance is made easy by the sophisticated infrastructure of Oracle Database  more...

Oracle Database 11g R2 Backup Recovery Oracle Database 11g R2: Backup & Recovery Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 Preparing for and performing data recovery and completing database backups are expected job duties of an Oracle Database 11g Database Administrator (DBA) to ensure that the database is available for users when they require it.  more...

Oracle Database 11g R2 Moving Data Oracle Support Oracle Database 11g R2: Moving Data & Oracle Support Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 From time to time Oracle DBAs are required to move data. Oracle Database 11g Release 2 offers various ways to complete this task, including Oracle Data Pump, SQL*Loader, and the use of external tables. DBAs are also  more...

Operations Mangement Inventory Management ...heir customers. Although inventory management is commonly associated with the manufacturing sector, many of its concepts and tools can also be applied to the service industry. This course deals with the key aspects of inventory management in a manufacturing or a service organization. It walks the learner through the valuation of inventories and the most common costs associated with ordering and  more...

The Oil and Gas Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the oil and gas industry, and strategies employed to meet some of those challenges. The course will identify the main sectors of the oil and gas industry and its business drivers, and review the key aspects of the industry business model, its competitive environment, and the current trends in the industry. Finally,  more...

The Pharmaceutical Industry Overview Version 3 ...erstand key concepts, terminology, issues, and challenges associated with the pharmaceutical industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the pharmaceutical industry and its business drivers, and review the key aspects of the industry business model, its competitive environment, and the current trends in the industry. Finally this  more...

The Food Beverage Industry Overview Version 3 The Food & Beverage Industry Overview: Version 3 The Food and Beverage Industry encompasses the production, processing, distribution, and sale of food and beverages to consumers. The industry is made up of a wide range of organizations from farmers who produce the raw material, to companies who process and package branded products, to retailers who supply food and beverages to their  more...

Strategic Sales Planning Strategic Sales Planning Who are your target customers? What value propositions are you offering them and why? How do you plan effectively in order to maximize revenues and develop strong customer relationships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and  more...

Building Trust Building Trust The importance of being able to count on your colleagues when it matters most cannot be overstated. Trusting relationships truly are the foundations for productive and enjoyable workplaces. Trust helps improve communication and productivity by giving you and your colleagues the confidence to express and resolve problems. This in turn allows you to focus and collaborate more  more...

Cascading Style Sheets in Dreamweaver CS5 ...ith the ability to enter Inspect mode to view the styling associated with page elements. This course explores this new feature along with other CSS features including a set of prebuilt CSS layouts complete with educational inline comments, access to the Adobe CSS Advisor web site, and CSS management features that facilitate moving CSS rules from page to page and converting inline CSS to CSS  more...

Advanced HTML5 Advanced HTML5 This course provides instruction on many of the new API's that have been introduced with HTML5 relating to web support, communication, and 3D graphics. The course also covers features that are strictly speaking not part of the HTML5 specification, but are often associated with HTML5 because they were introduced at much the same time.  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Shipping Infectious Substances (IATA and DOT) ...ls; -Completes a shipper`s declaration or other paperwork associated with the transport of hazardous materials; -Loads, unloads, or handles hazardous materials; -Is responsible for safety of transporting hazardous materials; -Operates a vehicle used to transport hazardous materials. Topics include: -General awareness and familiarization -Identification of hazardous materials -Packaging  more...

Client/Server Development and Remote Data Access in Visual Basic This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...

Proven success in building an E-business ...his course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and technological information you need to make sound, informed and educated business decisions. Taught by April M. Adams founder of Borderinfogrp.com, you will learn everything you need to learn about how to start, build, manage and market an  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding This is a complete and comprehensive medical billing course, taken online, through which you will quickly and easily learn this complex discipline. Understanding Health Insurance: A Guide To Professional Billing & Coding) This course is designed to teach you about medical billing and the proper usage of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural  more...

The Power of Animation: Learn Flash in Five Days ...se the Flash 5 interface, as well as the tools and panels associated with this interface. Basic animation techniques and skills will be learned, as students learn how to create, edit, and export their own Flash movies! Whether you are simply looking to have some fun and explore the world of animation, or want to expand your company?s presentation capabilities beyond those of PowerPoint, this  more...

Effective Business Presentations Using Flash ... the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in the student?s creation of his own business presentation or product demonstration. Basic design and layout concepts will also be discussed throughout the  more...

An Introduction to Controlling Costs to Make Your Restaurant Profitable An overview course on how to manage costs associated with running food service facilities.  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

Cisco CCNA WAN Protocols HDLC, PPP ... this unit, you will learn about the PPP frame format and associated configuration options, such as authentication, compression, error detection, multilink with PPP, and LCP. You will learn about the authentication process used by PAP and CHAP. You will also configure and monitor PPP, learn the basic concepts of Synchronous Data Link Control (SDLC), link types, and topologies supported by  more...

Cisco CCNA Configuring Frame Relay and ISDN ...logy. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as virtual circuits and Data Link Connection Identifier (DLCI) are introduced, and the format of a Frame Relay frame is explained. This unit also discusses the mechanisms of  more...

Lab Safety and Chemical Hygiene ...rding to OSHA. If you use a chemical that has any sort of associated health hazard (carcinogens, irritants, sensitizers, or anything that can irritate or damage the eyes, skin, or mucous membranes) in the process of working with a sample or product, then you have a laboratory. Common examples of OSHA regulated laboratories include laboratories that analyze commercial samples for the  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

Basics of Organizational Communication Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Customer Service Plus The difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...

Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

The EcoBroker Certificate Program ... as a result of the reduced maintenance and utility costs associated with more energy-efficient properties. The EcoBroker emphasis on recognizing and taking advantage of the energy-efficient features of properties, or perhaps achieving financing for energy-efficiency improvements, allows real estate clients and consumers to experience a variety of financial, environmental, and health-related  more...

Certificate in Professional Technical Communication ...ok at these document types and explore the writing skills associated with each of them.Methodology Each lesson is carefully developed around the student`s ability to develop a baseline of written content that assumes some knowledge, little knowledge or no knowledge of the technical document they will be working on. Only after reading and applying the tips, techniques and grasping the  more...

Managing as Project Champion ...champion. This is not a course about the technical skills associated with project management. It's a course about what motivates people to deliver on well-defined project objectives. How do you engage and fully focus those involved in an important development effort? You must be equipped to teach, support, let go, and get out of the way You must also be a skillful negotiator, as well as a  more...

Linux Installation Techniques To show the techniques used for installing Linux and associated software  more...

Debian and Red Hat Package Management To show how to use the tools associated with Debian and Red Hat package management  more...

Introducing Security Best Practices in C NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Introducing Security Best Practices in VB NET Applications To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users  more...

Financial Analysis for Successful Marketing Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.  more...

The Role of Critical Thinking in Organizations In the organizational arena, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay  more...

Strategies for Facilitating Critical Thinking ...associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established  more...

Making the Right Outsourcing Decision To recognize the strategies, the benefits, and risks that are associated with an outsource project.  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Estimating the IT Project Work Effort Have you ever managed an IT project that failed to make a delivery date? Have you ever created a work schedule where the due dates for project completion were way off the mark? One way to solve these common problems is to develop accurate work estimates for your next IT project. In this course, you will learn methods to calculate work estimates, and how to determine which work estimating method  more...

Introduction to QoS and QoS Implementation To identify the fundamental issues associated with implementing QoS on converged networks, and to define QoS policy implementation and management methods  more...

Using Fireworks MX with Dreamweaver MX and Flash MX To introduce the advantages and possibilities associated with using Fireworks MX with Dreamweaver MX and Flash MX  more...

Using Fireworks MX with Dreamweaver MX and Flash MX To introduce the advantages and possibilities associated with using Fireworks MX with Dreamweaver MX and Flash MX  more...

CISSP Domain Information Security and Risk Management To identify the security requirements associated with identifying and protecting organizational information assets, perform the analysis techniques used in risk management, and recognize the responsibilities associated with different roles in an organization; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

Managing Challenges in Customer Service During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...

Brand Management Branding on the Web ...to expand its customer base. The Lil' Brown Bean brand is associated with an upscale image of quality and discerning taste. You are meeting with the team that is in charge of developing the plan to move the brand online. The team is made up of Jessica Stone, the Marketing Communications Manager; Marcus D'Angelo, the Senior Web Developer/Designer; and Elizabeth Thomas, the Senior Market Research  more...

Strategic Management Establishing Strategic Focus ...ation required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and the guidelines to make the strategic management process successful. Learn To  more...

Quality Management The Quality Management Process ...) Identify the concepts commonly associated with quality management. Identify the role of management in implementing quality. Sequence the steps an organization should follow to incorporate improvements into daily management. Identify the definition of process variation. Identify  more...

Managing Business Risk Risk Assessment Control ...ess your knowledge of evaluating and mitigating the risks associated with the warehouse project proposal. Unit 3: Risk Classifications (1 - 2 hours) Identify the categories of physical asset exposures Identify the categories of financial asset exposures. Identify legal liability exposures. Select  more...

NetWare 5 Administration - Part 4 ...inistration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N.  more...

NetWare 5 Administration - Part 5 ...inistration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext  more...

NetWare 5 Advanced Administration - Part 4 ... Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a FTP directory. Perform the steps to set file system rights to a FTP directory. Perform the steps to transfer binary and text files. Identify  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...omizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report. Identify the steps to select records using Select Expert. Sort records  more...

Oracle 11i10 System Admin Printer Management Form Personalization ...associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization. Learn To: Identify  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...strict query results. Identify the rules of precedence associated with the WHERE clause. Identify methods of sorting the result set of a query by using the ORDER BY clause. Identify substitution variables that are used while retrieving data by using SQL statements. Unit 3: SQL Functions Identify features of single-row functions. Match the character functions with their  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data ...course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting. Create merchandise categories. Create articles. C ontent Emphasis Skills-Based A udience All staff involved in the creation, maintenance and use of Retail  more...

SAP R 3 CO Cost Object Controlling ... The steps involved in processing an order as well as the associated phases of preliminary costing, simultaneous costing and final costing are also covered. The course gives employees, working within internal accounting , the essential skills to carry out tasks within cost object controlling, dealing with all the costs related to the production process and important for product cost  more...

SAP R 3 v4 0 Investment Management - Overview ...ess management. Goals of investment management. Tasks associated with investment. Management Ppsitioning of investment management within SAP R/3. Organization structures. Partial components. Integration. Unit 2: Investment Programs and Investment Measures Duration: 1 Hour(s) Types of investment programs. Master data investment programs. Creating and editing  more...

SAP R 3 MM Purchasing Organization and Master Data ...Module automates and integrates the entire range of tasks associated with materials management processes. Purchasing supports the buyer in the acquisition of goods and services, integrating these activities with other components and modules of R/3, such as FI, SD, CO, PP, PS, etc. In this course you will learn to carry out the most important and most frequent tasks involved in Purchasing.  more...

SAP R 3 MM Purchasing Purchase Order Processing and Information System ...Module automates and integrates the entire range of tasks associated with materials management processes. Purchasing supports the buyer in the acquisition of goods and services, integrating these activities with other components and modules of R/3, such as FI, SD, CO, PP, PS, etc. In this course you will learn to carry out the most important and most frequent tasks involved in Purchasing.  more...

SAP R 3 v4 x Invoice Verification ...ry out both standard and selected special transactions associated with invoice verification. L earn To: Getting Started. The Invoice Verification Module. Basic Terms. Standard Invoice Verification. Posting a Simple Invoice. Posting a Complex Invoice. Payment Terms. Managing Errors and Deviations. Quantity and Price Deviations.  more...

Process and Function Modeling ...ose of a decision point. Identify the critical concepts associated with decision points and conditional flows. Identify the decision points, given the business requirements. Identify the critical concepts of external interfaces. Identify when an external interface should be modeled as an organization unit. Identify when an external interface should be modeled as a process step.  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...us runtime variables. Identify the SQL*Plus commands associated with line editing, file manipulation, and script creation. Write the commands and queries to enhance query output. C ontent Emphasis Skills-Based A udience Application developers, database administrators, system designers/developers, and technical support professionals. Learners should be familiar with  more...

Oracle Form Builder Enhancing the User Interface ...erties for Windows and Canvases. Identify the events associated, components, and execution hierarchy of triggers. Add functionality to input and non-input items by creating triggers containing built-ins. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking  more...

Oracle Form Builder Writing and Debugging Code ...ir characteristics. Match the block properties with the associated built-ins that can be used to manipulate query information. Unit 4: Validation and Navigation Duration: 1 Hour(s) Sequence the steps of the validation process used by Form Builder. Set the Validation Unit property of a form by using the pop-up menu. Validate a value entered in an item by using a List Of  more...

Oracle Form Builder Handling Multiple Object Relationships ...s and triggers. Create and modify relations between two associated blocks by using Object Navigator and programmatic control. Invoke multiple forms by using built-ins and pass data between forms by using parameter lists. Work with record groups. List items at design time and programmatically by using built-in functions. C ontent Emphasis Skills-Based A udience Application  more...

Oracle8 Database Administration - Manage an Instance ...participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components. Use the Server Manager line mode and the Oracle Enterprise Manager (OEM) interface. Manage an Oracle  more...

Oracle8 Database Administration - Create Databases ...n this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the data dictionary view. Use the data dictionary view to retrieve information. Identify the  more...

Oracle8 Database Administration - Manage Storage Structures ...le8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work. Manage rollback segments. Manage temporary segments. Manage indexes. C ontent  more...

Oracle8 Performance Tuning Strategies and Techniques ... Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ed rollback segments. Match appropriate characteristics associated with read only, read write and serializable transactions. Select actions that improve rollback segment performance occurring on a parallel server. Identify situations that contribute to optimum rollback segment performance. Match the dynamic view names with their definition. Access the report.txt file and view  more...

Oracle Form Builder R6 Enhancing the User Interface ... using the Property Palette. Customize an LOV by setting associated properties. Create a customized editor by using the Create icon in the Object Navigator. Attach an editor to a text item by using the Property Palette. Unit 3: Windows and Canvases Duration: 1 - 2 Hour(s) Match the display objects with the appropriate definition. Create a new window by using the Create icon in  more...

Oracle Form Builder R6 Writing and Debugging Code ...eir characteristics. Match the block properties with the associated built-ins that can be used to manipulate query information. Unit 4: Validation and Navigation Duration: 1 Hour(s) Sequence the steps of the validation process used by Form Builder. Set the Validation Unit property of a form by using the pop-up menu. Validate a value entered in an item by using an LOV. Write the  more...

Oracle Form Builder R6 Including Reusable Oracle Components ...objects, and code and to modify the relations between two associated blocks. Finally, the course provides information on the new features available in Oracle Developer. L earn To: Implement the methods to use additional data sources on which to base data blocks. Work with Oracle8 objects in Form Builder. Understand the concepts behind reusability and the procedures to reuse  more...

Windows NT 4 0 User Fundamentals ...top Duration: 1.5 Hour(s) Identify the features associated with Windows NT 4.0 Workstation. Log into Windows NT 4.0 Workstation. Change your password. Identify the purpose of My Computer, Network Neighborhood, Recycle Bin and My Briefcase. Utilize options available in the Accessibility Options dialog box to change system settings to make it easier to use Windows. Use the Add  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...ng a SQL Server database. Identify administrative duties associated with a SQL Server database. Unit 2: Working with Transact-SQL Duration: 2 - 3 Hour(s) Select features of the SQL Server Query Analyzer. Select the SQL Server programming tool that is used to enter Transact-SQL statements, system procedures and script files using ODBC. Select uses of Data Control Language  more...

Site Server 3 0 Implementation - Part 1 Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand  more...

Site Server 3 0 Implementation - Part 2 ... administer Search. Identify the security considerations associated with different types of access. Identify the ways to include additional data in catalogs. Perform the steps to create a catalog definition. Perform the steps to build a catalog. Perform the steps to test a catalog. Identify the catalog schema that allows site visitors to find information using Search. Perform the steps  more...

Site Server 3 0 Implementation - Part 3 ... students will learn to identify the tasks and procedures associated with the Knowledge Manager; and identify the tools and procedures for analyzing Web site usage and content. L earn To: Identify the tasks and procedures associated with the Knowledge Manager. Identify the tools and procedures for analyzing Web site usage and content. C ontent Emphasis Skills-Based A  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 ...the ODBC handles with their features. Sequence the steps associated with connecting to a data source. Sequence the steps to disconnect from a data source. Identify the advantages of stored procedure access model. Access data by using the stored procedure access model. Create a trigger to ensure referential integrity. Create a stored procedure that returns information. Identify the  more...

Exchange Server 5 5 Design Implementation - Part 4 ...fy the protocols used, the messages and security measures associated with Exchange Server and the Internet. Install and configure Internet Mail Service. Identify the components of USENET network. C ontent Emphasis Skills-Based A udience This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting  more...

NetWare 5 Administration - Part 4 ...ministration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works. Manage workstations by using Z.E.N.  more...

NetWare 5 Administration - Part 5 ...ministration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Manage Resources in a multicontext  more...

NetWare 5 Advanced Administration - Part 4 ... Duration: 2 - 3 Hour(s) Identify the .NLM modules associated with Novell FTP Services for NetWare. Perform the steps to install Novell FTP Server. Identify FTP server configuration parameters. Perform the steps to configure a FTP directory. Perform the steps to set file system rights to a FTP directory. Perform the steps to transfer binary and text files. Identify  more...

NDS Design and Implementation Part 1 ...ry Service (NDS) design theories. Identify the concepts associated with implementing the design of an NDS tree. Determine an NDS partition and replication strategy. Create a time synchronization strategy. Synchronize time for a network. C ontent Emphasis Skills-Based A udience Network administrators and network designers or consultants. Participants should have taken the  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To: Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report.  more...

NetWare and Windows NT Integration - Part 1 ...nvironment. L earn To: Describe the concepts associated with Windows NT. Describe the functions of the administration utilities. Create user accounts. Describe the concepts and procedures associated with directory and share permissions in the Windows NT networking environment. Administer Windows NT Server, user accounts, and groups. C ontent Emphasis  more...

Oracle8i Database Admin Create Databases ...n this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify the data dictionary views. Identify the data dictionary views to retrieve information. Identify the  more...

Oracle8i Database Admin Manage Storage Structures ...e8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their relationships. Manage rollback segments. Manage temporary segments. Manage indexes. C  more...

Oracle8i Database Admin Manage Data Storage ...n this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of various tables and datatypes. Identify and manage tables. Identify the characteristics and types  more...

Business Code of Conduct Conflicts of Interest ...be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts. Audience: All employees within large to mid-size organizations who are required to review and understand general Business Code of  more...

Oracle8i Database Admin Manage Security ...rse, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of resource limits and how to set them. Manage system and object privileges. Control the administration of  more...

Oracle8i Performance Tuning Architecture Strategy ... Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and performance  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention .... Recognize, diagnose, and resolve performance problems associated with sorts. Recognize, diagnose, and resolve performance problems associated with rollback segments. Define levels of locking and list the possible causes of contention. Use Oracle utilities to detect and resolve lock contention. Prevent locking problems and recognize errors arising from deadlock. Gather data and  more...

Diversity Diversity in the Workplace ...ine diversity and its different facets. Interpret words associated with diversity. Describe how diversity benefits the organization. Explain how diversity benefits you. Unit 2: Understanding Culture (0.5 hours) Describe the iceberg model. Explore one a a s own perspectives and pre-judgments. Consider the impact of your pre-judgments. Unit 3: Communicating on a Deeper Level  more...

Oracle8i Backup and Recovery Strategies Backups ...ecovery catalog. This course also identifies the concepts associated with performing physical backups with or without Recovery Manager (RMAN). L earn To: Identify the features of the Oracle backup and recovery architecture. Manage database archiving. Maintain a recovery catalog using Recovery Manager (RMAN). Display the database archive modes and identify the effects of running  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 The course deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 3, you will learn about Activities, Events, and Workflow APIs. Learn To: Identify the steps to define a function activity. Identify tasks to be performed to define  more...

Oracle8i Network Administration Net8 Architecture Strategy ...series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using  more...

Interconnecting Cisco Networking Devices Part 1 ...for forwarding and filtering frames. Identify problems associated with a redundant topology. Identify features of Spanning Tree Protocol (STP) operations. Match Spanning Tree Protocol (STP) port states with their features. Identify how the Spanning Tree Protocol (STP) deals with topology changes. Identify features of the Rapid Spanning Tree Protocol (RSTP). Unit 2:  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...acement of group objects. Identify the NDS Design issues associated with policy package objects. Match the necessary hardware requirements with the correct ZENworks installation resource. Identify the necessary software requirements for the installation of ZENworks. Identify the necessary rights requirements for the installation of ZENworks. Identify the required pre-installation tasks for  more...

Cisco Internetwork Troubleshooting Part 1 ...tween end-systems. Match networking devices with their associated logical layers. Identify symptoms of problems that occur at the physical layer. Identify symptoms of problems that occur at the data link layer. Match Cisco commands used to isolate physical and data link layer problems with their functions. Identify commands used to resolve problems at the physical and data link  more...

Designing Cisco Network Service Architectures Part 1 ...d Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID) network solutions. Identify features of Enterprise Campus Network design. Identify steps for designing an Enterprise Campus Network. Identify considerations for designing a logical Campus Network.  more...

Oracle Database 10g New Features for Administrators Part 2 ...ared Memory Management (ASMM). Identify tasks that are associated with managing optimizer statistics collection in Oracle Database 10g. Identify features of undo retention tuning in Oracle Database 10g. Identify features of automatic checkpoint tuning in Oracle Database 10g. Unit 2: Manageability Infrastructure Identify features of Automatic Workload Repository (AWR).  more...

Oracle Database 10g Administration Workshop I Part 1 ...e Database 10g. Identify features of memory structures associated with an Oracle instance. Match background processes in Oracle with their functions. Identify uses of Database Control. Identify features of tools that enable you to interact with an Oracle database using SQL. Identify features of SQL*Plus and iSQL* Plus. Identify the uses of SQL statements. Identify features  more...

IBM DB2 Universal Database V6 1--Fundamentals ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...

IBM DB2 Universal Database V6 1--Fundamentals ... the communication protocols that DB2 supports with their associated platform environments. Identify which DB2 Connect product to use given a specific scenario. Match the DB2 UDB products with their functions. Install a DB2 UDB server given system specifications. Identify tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the  more...

IBM AIX--Part 2 Network Administration ...asis Conceptual A udience The Audience Profiles associated with this Course are aimed at an end user and the other covering all the UNIX implementation tracks aimed at a system administrator. Typical job descriptions would be: Application Developer, Technical Manager, System Analyst, System Administrator, Software Engineer, Database Administrator, Help Desk/Support. T otal  more...

Enterprise Connectivity with J2EE V1 4 EJB Session Beans ...ions. Match the SessionBean interface methods with the associated events in the life cycle of a session bean. Distinguish between stateless and stateful session beans. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...tch transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...tch transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit  more...

XML Building XML-Based Web Applications Part 1 ...a in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of cascading style sheets. • Identify features of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who  more...

XML Building XML-Based Web Applications Part 1 ...a in Web-based applications. • Identify challenges associated with information processing. • Identify the origins of XML. • Identify features of cascading style sheets. • Identify features of XSL style sheets. • Identify the syntax for applying an XSL style sheet to an XML document. Audience The intended audience for this course include individuals who  more...

Oracle9i Database Admin Manage an Instance ...ntroduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic performance views and initialization parameters and the globalization support that is  more...

Oracle9i Database Admin Create a Database ...ovided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course also covers the new features of Oracle9i, such as Oracle Managed Files and Undo tablespaces, and the new features of the LogMiner utility.  more...

Oracle9i Database Admin Manage Storage Structures ...Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To • Identify the types of segments in the storage hierarchy. • Identify the benefits, working, and packages of automatic management of  more...

Oracle9i Database Admin Manage Data Storage ...ures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the components of the row structure in an Oracle database. • Identify the features of the Oracle datatypes and  more...

Oracle9i Database Admin Manage Security ...i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given environment. • Define and maintain a named set of resource and password limits. • Demonstrate the use of resource limits and how to  more...

Oracle9i Performance Tuning Architecture Strategy ... Identify appropriate tuning goals. o Sequence the steps associated with tuning an Oracle9i database. Unit 2: Alert Log, Trace Files, and Events 1 - 2 hours o Identify key information recorded by the alert log. o Identify the parameters that control the location and format of the alert log file. o Identify the different methods available for generating user process trace files. o  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...reated. • Label the servers in an NDS tree with the associated NDS references. • Create a replica by using the NDS Manager utility. • Delete a replica by using the NDS Manager utility. • Update an out-of-sync replica by using the NDS Manager utility. • Change the replica type by using the NDS Manager utility. • Identify the most appropriate replica placement  more...

CIW JavaScript Fundamentals Part 1 Programming Principals ...f the JavaScript object hierarchy model. Identify syntax associated with the window object. Open a new window by using the open() method. Audience The audience for this course will build n-tier database and legacy connectivity solutions for Web applications using Java, Java APIs, Java Database Connectivity (JDBC) solutions, middleware tools, and distributed object models such as CORBA/ORB  more...

A 2003 Part 3 Printers Networks Protocols This course delves into the concepts of memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught. Learn To To match  more...

CompTIA Server 2005 Upgrading Processors Storage Devices ...Processors and Storage Devices Identify the concepts associated with a CPU. Identify the features of processor sockets and slot types. Identify the key aspects of upgrading a CPU. Identify the guidelines that ensure a successful upgrade of CPUs. Identify the troubleshooting techniques for processor-related problems. Identify the different versions of Integrated Drive  more...

CIW Enterprise Specialist Part 3 EJB Framework Session Beans ...mponents, distributed architectures, and the technologies associated with the Java 2 Platform, Enterprise Edition. It provides an overview of the Enterprise JavaBean Framework and also covers the creation, deployment, and invocation of an Enterprise JavaBean. Topics covered include server-side component software, defining software components and describing popular server-side component  more...

Database Technologies Relational Database Fundamentals ... evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to the 'how' of data modeling and design. Learn To: o Identify database concepts, database models, and logical modeling. o Identify  more...

Database Technologies Introduction to SQL ...course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation on a relational database. After taking this course, students will have a solid foundation in two basic aspects of SQL: Data Definition Language (DDL - creating databases and tables) and Data Manipulation Language (DML - adding, altering, and querying data).  more...

Project 2002 Proficient User ...h in Microsoft Project 2002. o To identify applications associated with Microsoft Project Server 2002. o To log on to Microsoft Project Server 2002 by using Microsoft Project Web Access. o To identify administration functions in Microsoft Project Web Access. Audience This course is aimed at project managers, end users, application developers, and system analysts. Typically students  more...

Visual Basic NET-Windows Development Part 1 ...Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms intrinsic controls in an application. It also explains how to use dialog boxes, validation controls, and menus in a Windows Forms application. The course also includes a section on the controls collection and how to add controls at run time.  more...

CCNT Basic Telecommunications v6 0 Part 1 ...). The course then covers analog signals, its history and associated variables. It finishes with a coverage of digital systems, its advantages over analog, and including such aspects as Pulse Code Modulation, Time Division Multiplexing, optical standards and loop carriers. Learn To: Identify stages in the historical evolution of telecommunications. Identify stages in the  more...

Business Finance Risk Analysis ...investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To • Calculate an expected rate of return. • Calculate the standard deviation on a potential investment.  more...

Business Finance Time Value of Money Business Finance: Time Value of Money offers the student an overview of the information required to calculate the future and present values of individual cash flows, ordinary annuities, annuities due, perpetuities, and investments with uneven cash flows. The program also covers how to calculate interest rates and maturity dates, establish an amortization table, and calculate payments on amortized  more...

Business Accounting Accounting for Assets ...urnover ratio. • Identify risks associated with high and low accounts receivable turnover ratios. • Simulation Overview: • In this simulation, you will meet with Susan Cole, an Accounting Supervisor for Icon who is experienced in performing accounting duties and coordinating the work of accounting clerks under her  more...

Implementing Wireless LANs Part 3 Security ...s. Identify limitations and issues associated with Wired Equivalent Privacy (WEP). Identify vulnerabilities of Wired Equivalent Privacy (WEP) encryption keys. Identify alternative solutions to Wired Equivalent Privacy (WEP) for wireless LAN (WLAN) security. Identify Cisco Aironet access point (AP)  more...

Interviewing Skills Laws Governing the Interview Process ...y, you will explore the provisions, guidelines, and terms associated with each law and learn how to function within the parameters of the law. Learn To: Understand guidelines associated with Equal Employment Opportunity laws. Understand employment laws concerning people with disabilities and immigration. Understand how to conduct legal interviews. Audience: The  more...

Wireless LAN Security Part 1 Specifications Standards ...ns. To identify business risks associated with data transmission. To identify features of electromagnetism. To identify features of Radio Frequency (RF) bands. To identify characteristics of the Institute of Electrical and Electronics Engineers (IEEE) 802 Working Group. Audience  more...

Leadership Development Leading the Way ...0.5 - 1 hour) Identify the myths associated with leadership. Know the three components of leadership. Understand the rational and emotional aspects of leadership. Understand why a vision is important to providing leadership. Simulation Overview: Each of the  more...

Women in Leadership Leadership Roles Styles ... Learn To Identify myths associated with women in leadership. Identify the common current barriers to leadership for women. Identify the common styles of leadership. Follow the steps for encouraging leadership growth in others. Identify myths  more...

Strategic Decision Making Making the Right Decision ... obvious. However, others anticipate that the negative PR associated with the decision could end up costing the company at least that much in lost sales and lowered customer perception. The objective of your team, is to make a recommendation that is in the best interests of Icon. The goal of this meeting is to generate additional options to help ensure the team has the options available to make  more...

Goal Setting Goal Setting Tools for Managers ...goals. Identify the obstacles associated with goal setting. Follow the steps for providing goal feedback. Audience The target audience for this program is administrators, managers, supervisors, and front-line staff. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Conducting Meetings The Meeting Process ...gain from meetings, and uncover the common misconceptions associated with meetings. Unit 2: Planning a Meeting (0.5 - 1 hour) Know how to create an objective for a meeting. Choose an appropriate time and location for a meeting. Prepare an effective meeting agenda. Understand the importance of taking  more...

Value Chain Management Managing the Transition to a Value Chain ...st leadership. Identify challenges associated with creating a value proposition. Recognize challenges involved in understanding your competitors. Simulation Overview: In the simulation at the end of this unit, you will meet with Kathy Edwards, Regional Marketing Manager, and Keith Collins, Marketing  more...