Instructor Led Associates Training in Canada

Building high-performing teams Building high-performing teams: Businesses increasingly need to develop people at all levels who have the skills to move between project teams and work groups. We focus on the underlying principles of high performance and the development of long-term skills. We help people understand the strength of collective working, and ensure they develop clear insights about themselves and the ways to  more...

Business finance and commercial skills Business, finance and commercial skills: Not surprisingly, people tend to place a great emphasis on their own skills when they tackle the challenges they face. A low level of skills constrains the options that people are able to consider; a wider range of skills equips your people with a wider choice of action when deciding how to be most effective at work. At the design and development  more...

Selling effectively in the insurance sector Selling effectively in the insurance sector: In an increasingly global, competitive marketplace, client managers and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to  more...

CPD - business professionals CPD - business professionals: Your business professionals might work in IT, Operations, HR, Legal, Compliance, L&D or one of the other critical functions of your organisation. In their respective roles managing the components of a financial services operation they need to be experts in their field, together with having a good understanding of the financial markets, capital and derivative  more...

Improving bank and individual effectiveness Improving bank and individual effectiveness: At MDA Training, we have extensive experience in delivering personal skills training and programmes designed to improve corporate effectiveness. A relationship manager may be highly skilled in identifying a prospect, performing a risk assessment and constructing a deal, but if the relationship skills are lacking, the deal will never be  more...

Intern training Intern training: Increasingly we are being asked by our clients to design and deliver short programmes for their interns before they start their summer placements. Potential future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

Insurance accounting updates Insurance accounting updates: In recent years, the regulatory, accounting and financial reporting framework for insurance business has changed enormously. And in the near future it is expected to progress still further. Solvency II, Insurance Contracts phase II, new guidelines on Market-Consistent Embedded Values (MCEV), new IFRSs, and changes to regulatory returns to name but a few. These  more...

Introduction to derivatives It is important wherever you work in the business to have some understanding of the capital markets and also the way companies and governments raise money. One area of the capital markets which has been under scrutiny for the past 18 months are the derivatives markets. A dynamic and highly volatile part of any bank; capable of yielding high revenues by taking on increased risk. However,  more...

Industry business and management risk training Industry, business and management risk training: With a high-level view of the economy established and regulatory risk assessed, no lend can realistically be sanctioned until there has been a detailed sector analysis and the all-important assessment of management. We are able to introduce, in a practical manner, effective tools for sector analysis and demonstrate how to apply them in the  more...

Graduate training Graduate training: Training and developing your graduates is a major investment. Get it right and you have the leaders of tomorrow. Get it wrong and you live with the consequences for years to come. We know that it takes a lot of effort, energy and investment to give graduates the best start. So our unique approach to training equips them with the skills they need to be effective as soon  more...

Equity derivatives Equity derivatives: This course will enhance participantsa ™ ability to work confidently and competently on an equity derivatives desk. They will master the key concepts and be familiar with the language and jargon of the markets. Depending on particular client needs, this course typically explores: * The information provided by Bloomberg for futures and option contracts  more...

Introduction to fixed income Introduction to fixed income: Fixed income products play a key role in global capital markets. This course introduces candidates to different types of bonds, who the investors are and the different types of issuer. The yield curve, along with its important economic dynamics is introduced, together with key concepts such as how simple bonds are priced and duration. Various risks associated  more...

Economic and regulatory risk training Economic and regulatory risk training: With the current state of the economy a hot topic no matter what industry you are in, it is vital to have a sound understanding of events in the domestic and global economies. This understanding is paramount when the context is whether or not to sanction a request for funding from a customer. We have run high level economics overviews for HR  more...

Credit Derivatives The credit derivative markets allow participants to take views on an entities credit quality and to insure themselves against counterparty and credit risk. Many structures exist but the most common and widespread is the Credit Default Swap (CDS). This course covers the basics of single name and basket CDS contracts, CDS pricing, ISDA definitions together with examples of real life practical  more...

Driving commercial and financial awareness Driving commercial and financial awareness The financial dimension of an insurance business has long been the preserve of the accountants and actuaries. However the external demands of the marketplace and the requirements of internal business targets have a pervasive impact on the work of everyone in your organisation. However, do your people understand your organisationa ™s strategic,  more...

Credit and financial risk training Credit and financial risk training: At the heart of the credit decision are financial analysis and risk assessment. Our trainers use their financial backgrounds to demonstrate how to quickly break down the financial performance of a business to identify strengths and weaknesses. Where we add most value is in explaining how to interpret the data.  more...

Introduction to the insurance industry Introduction to the insurance industry: Insurance companies are increasingly recruiting talented individuals who have little experience of the insurance industry. Understanding how an insurer makes money and appreciating the details of the insurance marketplace is hard for an experienced manager, let alone a new joiner. The apparent complexity of products, processes and language can be  more...

Risk management Risk management: Products, channels, regulations, and market events all play their part in the complex risk frameworks that define the insurance sector. In particular, people may feel the need to take inadvisable risks in order to meet a short-term business development target, and may feel unable or unwilling to speak out if they consider the risks to be unacceptable.  more...

Graduate induction programmes Graduate induction programmes: New graduates need to quickly get up-to-speed with both the necessary technical and interpersonal skills, as well as reflecting the values and competencies of their employer. Any introductory programme needs to sit around professional examinations, job rotations, and other work-based activities which the participants will be undertaking. It also needs to  more...

Leadership development and assessment Leadership development and assessment: Talented individuals can become effective leaders with the right coaching, training and practice. However, making the transition requires people to think and act in different ways, and thata ™s the challenge that many find most difficult. We focus on building peoples insight into leading themselves, their people and their business.  more...

Business commercial and leadership skills Working in partnership with you, we invest our experience and expertise to design and deliver tailored development and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to  more...

Visio 2007 Flowcharts- Elert & Associates Description: Do you need to document a process in a way that will be easily understood by others? Would expressing it visually be more effective than writing the steps out in text? Attend this course if you want to: Identify the flowchart templates in Visio. Understand flowchart shapes. Add shapes to a flowchart. Align and distribute shapes on the page. Add text to  more...

Powerful Communication Strategies ...associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and across the organization? If you've answered yes to any  more...

Customer Service - Fundamentals Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.  more...

Dealing with Difficult People ... psychologist and management consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita ™s a do-able option. But the vast majority of people cana ™t avoid interactions with a wide range of personality types, including some who are inconsiderate, stubborn, incorrigible, inappeasable, indecent.... or  more...

PowerPoint 2007 Animating Presentations- Elert & Associates Are you planning to use PowerPoint slides for a live presentation to an audience? Do you want to learn how to use slide transitions and animation effects to liven up the presentation and help capture your audience's attention?  more...

Excel 2003 Creating Charts- Elert & Associates Could your statistical information be presented more clearly in a graph or chart? Would a chart spice up an upcoming presentation? Would you like to clearly show comparisons such as forecasted to actual, last year to this year, etc.?  more...

Excel 2003 Tips Shortcuts- Elert & Associates Are you using the fastest methods to accomplish tasks in Excel 2007? Could you use some of Excel's advanced features to automate certain tasks? Would you like your spreadsheets to look more professional?  more...

Access 2003 Enhancing Forms- Elert & Associates Do you want to make your forms more visually appealing and user friendly? Do you want to learn to use more advanced form controls and to add tabs, pictures, and multiple pages to a form?  more...

Excel 2007 Tables-Elert & Associates Do you spend a lot of time searching for data in large spreadsheets? Would you like to perform database functions such as filtering, subtotaling, and sorting directly in your Excel spreadsheet?  more...

Word 2007 Templates- Elert & Associates Do you want to maintain a consistent look and include similar content when you create certain types of documents? Do you want to create standard or common documents (such as letters, reports, or newsletters) more efficiently?  more...

Excel 2007 Formatting Spreadsheets- Elert & Associates Description: Do you want your worksheets to look more professional? Do you want to call special attention to certain areas of your spreadsheet? Attend this course if you want to: Format text using the Ribbon or Mini toolbar. Change the look of an entire workbook by applying a theme. Add borders and shading to cells. Change column width and row height. Adjust the position  more...

InfoPath 2007 Working with Forms- Elert Associates Do you need to let users add multiple instances of data to a form, or add optional sections to a form? Do you need to include advanced controls on your form to allow users to add file attachments and pictures? Do you want to add calculations to the form?  more...

Word 2007 Tables- Elert Associates If you're using tabs to enter columns of text, do you ever end up with a mess when you need to add or delete information? Do tabs seem to "jump" around in your document unexpectedly? Would you like to learn another way to present information effectively or to define the layout of your page?  more...

Excel 2007 Tables- Elert Associates Do you spend a lot of time searching for data in large spreadsheets? Would you like to perform database functions such as filtering, subtotaling, and sorting directly in your Excel spreadsheet?  more...

Acrobat 9 Getting Started- Elert Associates Develop the skills to browse, navigate, and search for information in PDF documents. Learn to copy and export text and images, add comments and markups, and use the Typewriter tool. Also learn to create a simple PDF document.  more...

PowerPoint 2003 Slide Shows- Elert Associates Are you scheduled to give a presentation? Are you comfortable using PowerPoint in front of a group? Do you want to customize your presentation "on the fly"? Do you want to give your audience copies of your presentation?  more...

Word 2007 Tracking changes- Elert Associates Have you created a document that you want others to review? Do you want to allow others to provide suggestions or make changes to your file without losing your original version? Learn to use Word's reviewing tools to collaborate on and review Word documents. Learn how to insert comments, track changes, and compare or combine different versions of a document.  more...

Requirements for Maintenance and Inspection of Fire Protection Equipment and Systems This course examines equipment associates with: protecting personnel (alarms, emergency lighting, etc.) in the event of a fire & minimizing the impact of a fire on equipment & property (sprinkler systems, extinguishing devices, etc.)  more...

Presentation Skills - JobDesignConcepts Whether the intention is to motivate, to inform, to influence or to defend, this intensive "how-to" seminar will increase your effectiveness in being perceived positively with clients, co-workers and associates.  more...