Assurance Telephone Seminars - Training Resources

The Do's and Don'ts of Telephone Monitoring ... any company engaging in telephone monitoring for quality assurance or otherwise, review and update their telephone monitoring practices to avoid serious problems. Some state statutes impose more stringent requirements than federal law and impose significant criminal and civil penalties for noncompliance. This teleconference will help companies and individuals who engage in telephone monitoring  more...

Noise Control Design for Condominium and Multifamily Dwellings ...s quiet when the building is complete, but they also want assurance during the design and sales process that footfall noise from above and airborne noise from adjacent units will be adequately controlled. This teleconference will help designers and contractors address noise issues by identifying what the design, sales and construction pitfalls can be, and addressing those issues during the  more...