Instructor Led At-home Training

Introduction To MS Windows This 1 day course is designed to introduce the absolute beginner to the basic skills involved in using your PC. PREREQUISITES None - although you should be reasonably comfortable with a keyboard layout. BENEFITS At the end of the course you should be able to understand all you need to know to start using your PC, whether you choose to use it for work or for surfing the internet / playing  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Giving and Receiving Feedback Feedback is our friend; it is through feedback that we see ourselves as others see us and that others know how we see them. Learn to build trust and enhance your relationships with others. Improve your performance and the performance of your team members through feedback. This Giving and Receiving Feedback workshop is part of our monthly Compass Series leadership development program,  more...

Effective Inductions The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn out or  more...

Diploma in Counselling Skills DCS A very unique course, open to people from all walks of life and of all ages. It helps you to introspect about your own life, and prepares you to become a practical and effective counsellor to others. Individual sessions will begin in June, classes in July, and the course will end in April 2011. The focus of this course is primarily on improving the quality of your life and that of the people  more...

Diploma in Personal Counselling Skills DPCS A very unique course, open to people from all walks of life and of all ages. It helps you to introspect about your own life, and prepares you to become a practical and effective counsellor to others. Individual sessions will begin in June, classes in July, and the course will end in April 2011. The focus of this course is primarily on improving the quality of your life and that of the people  more...

Stress Busting Stress a No 1 reason behind spiralling levels of absenteeism We all experience stress in the challenges of work and the daily routine of our lives, but it needna ™t get to the point where it makes us ill. We can enhance our ability to handle stress and even turn it into a positive by developing an understanding of how it works and how we can work effectively with it. This programme is  more...

Work Life Balance The world of work has changed. In our 24/ 7 x 365 society, customers expect service at times that suit them and we more frequently have to juggle responsibilities at home and at work. When employees are asked about work, the two concerns that emerge most frequently (from CIPD surveys) are long hours and work intensity. These findings help to explain the increased interest being shown in the issue  more...

Avoid Toxic Communication Becoming a More Skilled Communicator This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home. This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.  more...

The Secret Language of Personality Types This program deals with identifying and handling the nine different personality types--thus the title Enneagram, which comes from Enneas, the Greek word for nine. If you can answer Yes to any of the following questions, this program will be of help to you. 1. Do you find yourself having the same arguments with your family, co-workers, and friends, over and over? 2. Do you find the same  more...

Family & Friends CPR AHA Family & Friends CPR Program. course identifier: LOA-FF-CPR  more...

Stress Management Course Objectives: The aim of this course is to enable delegates to examine the causes of stress and ita ™s impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively. Contents: By the end of this course, each delegate will be able to: Assess their own stress levels and identify the common causes in the workplace  more...

RAMCO Software Training RAMCO Software Training is a leader in innovative solutions for corporate computer software training on business software programs such as Microsoft Windows, Office, Project, Adobe Photoshop, InDesign, Acrobat and Dreamweaver. Whether at your facility or in one of our conveniently located training centers in Seattle, Tacoma, or Renton, RAMCO Software Training delivers a comprehensive curriculum  more...

Target Memory - A Seminar to Remember At work, do you sometimes: * Forget important deadlines? * Forget to bring relevant items to meetings and discussions? * Have difficulty remembering important information about clients? * Have difficulty remembering information presented during meetings or discussions? At home or school, do you sometimes: * Forget where you left your keys? * Have trouble recalling specific  more...

Time Management This interactive course provides delegates with practical strategies, tools and techniques to help manage their time pro-actively at work and at home. The programme helps delegates understand how they currently manage their time and then assists in the development of new habits to increase and maintain their efficiency throughout the day. The course incorporates accelerated learning techniques  more...

Dealing with Difficult People The easiest way to deal with difficult people is to stay as far away from them as you can, suggests Robert Bramson, Ph. D., an Oakland, California, organizational psychologist and management consultant with Bramson Gill Associates, and author of Coping with Difficult People. Great advice for those who work by themselves at home - ita ™s a do-able option. But the vast majority of people cana  more...

Negotiating for Results Complete - CTC People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.  more...

Communication Strategies Communicate with Power Designed to help you improve your interactions with other people in your workplace or at home. It gives learners the opportunity to improve the critical communication skills of listening, asking questions & being aware of nonverbal messages.  more...