Instructor Led Attendants Training

Lone Outreach Worker Development Program This intensive modular program focuses on equipping the attendee with the key skills, techniques and strategies, crucial to the role of a lone worker. It aims to provide the support and knowledge to develop a vital understanding of the limitations and challenges lone workers often face, and how to deal with these confidently and professionally. Target Group This program is designed for lone &  more...

ABC Spill Response Training Course will comply with EPA training and OSHA requirements for gas station workers and UST owners/ attendants. Safety and Spill Response Procedures will be covered.  more...

Airline Customer Service ...g Public relations and sales support personnel Flight attendants Course Content Better standard of customer service Communication skills Customer contact techniques Social styles Dealing with complaints Managing stress Note: Chapters include review questions, discussion questions and a reading list of appropriate books for reference. DHAEWOOD AVIATION BUSINESS SCHOOL,  more...

Making Money in Voiceovers ...and areas of voiceover work: Automatic Instructions Auto Attendants Interactive Voice Response (IVR) Voice Prompts Education Computer Based Training (CBT) Educational Videos Narration Web Based Training (WBT) Entertainment Audio Books In-flight Entertainment Video Games Voice Characterization Novelty Consumer Outgoing message (OGM) Marketing Outgoing message (OGM). After  more...

Public sector workers conflict training blue concept training has a wealth of experience training Public Sector workers. Through this experience we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this  more...

Conflict Management Skills for dealing with customers This conflict management training benefits individuals and teams who have to deal with conflict and difficult people in the workplace. We adapt our training to meet the specific customer issues and the needs of participants. During the course we will work with participants to develop bespoke solutions for real-life situations. We learn very early in our development as human beings various ways  more...

Conflict Management Skills This conflict management course benefits individuals and teams who have to deal with conflict and difficult people in their workplace. The course is modularised to adapt to the needs of participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches  more...

How To Take Your Business To International Markets How You Take Your Business to The International Markets 3-Day Course, 9 -11 February 2005 in Ottawa, Ontario Please join with us for this insightful business course on doing business internationally. Going global is a bold decision and a tough mission. Such process requires a company-wide comprehensive approach to focus resources in such direction. This course presents a learning opportunity  more...