Instructor Led Attitude Training
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From Taylor Performance Solutions, Inc.
High Impact Presentation Skills
If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:
Develop tailored materials to meet the audience's needs
Develop a mission statement, theme, and outline
Use verbal
more...
High Impact Presentation Skills
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Malaysian Industrial Relations and Employment Law Course
...m and Join a trade Union
Who can join a Union
Employers Attitude to Unions
Victimisations of Trade Unions Activities
Creating a Non-Union Environments
Registrations of a Big Union
Union Funds
Union Executives
Union Employees
Part 8: Malaysian Trade Unions #2
Content, Concepts and Issues
Modern Unions
Workera s Unions
Number of Unions
Size of Unions
Types of Unions
more...
Malaysian Industrial Relations and Employment Law Course
...m and Join a trade Union
Who can join a Union
Employers Attitude to Unions
Victimisations of Trade Unions Activities
Creating a Non-Union Environments
Registrations of a Big Union
Union Funds
Union Executives
Union Employees
Part 8: Malaysian Trade Unions #2
Content, Concepts and Issues
Modern Unions
Workera s Unions
Number of Unions
Size of Unions
Types of Unions
more...
Modern Marketing in a Consumer-Lead Environment


...ng non-business organisations
- Dispel the traditional attitude of non-business organisations to marketing
- Apply marketing analysis & marketing mix to non-business organisations
- Distinguish between the methods used to market business & non-business organisations
- Understand the simultaneous creation or dispensing & consumption of some services
- Demonstrate an
more...
Personnel and Occupational Test Questionnaire Design and Results Analysis


...erentiation
h) Problemsa Of Psychologista s Attitude And Orientation
i) Not Practical Or Useful
- Accurate State The Levels Of Knowledge And Learning
- Distinguish Between The Different Levels Of Knowledge And Learning
- Give Precise Test Instructions
- Demonstrate Their Ability To Use Simple But Unambiguous Words Or Terminologies In Test Construction:
- Determine The
more...
Fundamentals of Electrical and Electronic Measuring Instruments (Double Credits)


COURSE CONTENTS AND CONCEPTS
Module 1: General Theoretical Explorations
I. Introduction to Process Control
* What types of measurements can you take?
* What does it mean?
* How is the information used?
II. Electrical Measurement Standard
* SI Units
* PRIMARY Standards
* Secondary Standards
* Working Standards
III. Uncertainty of Measurements
more...
MSc Human Resource Training and Development Management


... through Standardisation of input - skills, knowledge and attitudes
- Co-ordinating through Standardisation of output
- Costing and Cost-Benefit Analysis
- Activity-Based Costing
- Policy Planning and Budgeting Systems (PPBS)
- Zero Base Budgeting
- Paradigm-Based Budgeting
- Process-Based Budgeting
- Priority-Based Budgeting
- Performance-Based Budgeting
-
more...
From Dragon Teambuilding Int. Ltd.
Corporate Outdoor Teambuilding Training & Events Organization




...e provide a feedback Report on each team members on their attitude/ behaviour after the event
6) We are very flexible to any requirements, even last minute, we tailor-make all of our events to each client needs. We design customized packages of games and activities according to each company requirements and situation
7) We offer Special Services, such as: Lucky Draw, Award Ceremony, Great
more...
Corporate Outdoor Teambuilding Training & Events Organization
From Calyptus Consulting Group
Customer Service Skills

...ticipants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style, communication pattern, and follow-up. Participants will learn to
more...
Customer Service Skills
From Jef Menguin Workshops and Seminars
Philippine Team Building Seminars - Positive Attitude The Key to Peak Performance



This high energy, entertaining and interactive team building seminar, will provide you with practical tips, tools and proven interpersonal skills that will enable you and your team members to function at peak performance. You will laugh, cry and think and come away with powerful new strategies and a renewed sense of energy and motivation. As a result your team will achieve improved morale,
more...
Philippine Team Building Seminars - Positive Attitude The Key to Peak Performance
From Bold New Directions
Negotiating Success




...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
more...
Negotiating Success
From Management Training Institute
Negotiating Success For Managers




...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
more...
From Portnov Computer School
Job Search
The course is designed for job seekers interested in mastering their job search and interviewing skills. The class covers all the major issues involved in successfully navigating the job market from resume and cover letter preparation to finding open positions to competing at the time of a job interview.
Participants master the following skills:
Understanding the job market
How job market
more...
From Meirc Training and Consulting
Professional Manager - Certified



By the end of the program, participants will be able to:
Know the various functions and the type of management activity associated with each.
Decide when to use coaching and counseling.
Define the relationship between attitude and behaviour and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management.
more...
Certified Administration and Office Management Professional - Dubai Abu Dhabi




By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out
more...
Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing




Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
more...
Certified Administration and Office Management Professional - Administration and Secretarial




Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and
more...
Certified Administration and Office Management Professional - Administration and Secretarial
By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities
more...
Certified Professional Manager - Leadership and Management
By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.
more...
Certified Administration and Office Management Professional


Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude
more...
Creative Retail Selling and Visual Merchandising


Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty. Understand customer behavior in a retail environment. Use practical selling skills to guide their customers through a defined customer decision process. Ensure a positive shopping experience. Generate outstanding customer service.
more...
Certified Professional Manager


Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Professional Manager
' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Professional Manager
' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to
more...
From Contacts Plus
Cross and Up-Selling Techniques

... the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Learn how to match your customera s needs to the accompanying products and services that you offer.
more...
From Tools 2 Succeed, Inc
Positive Attitude Workshop


...Attitudes are contagious. Is YOURS worth catching?
Learn to be the manager that successful companies fight to keep, and help your employees to have that positive impact too. Our attitude affects our behavior, which in turn affects our job performance. Learn to demonstrate good humor, dependability, integrity, and the ability to be a positive influence.
HR Professionals: This program
more...
From AQumen
Improved Attitude Work Culture
...ng authority and teamworka to name but a few! The wrong attitude, at professional and social levels, can lead to major miscommunication, misunderstanding, productivity losses and, ultimately, high attrition.
Objective:
AQumena s cultural awareness training is tailored for individual requirements to provide your workers with a comprehensive insight into the parent organizations
more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations




...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers. These attributes have been incorporated into a process that
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From Contacts Plus
Control Anger Before It Controls You Anger Management
...can productively confront his teammate about his negative attitude increases his teama s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This workshop is to help give you and your organization that edge.
How You Will Benefit, objectives:
more...
Change and How to Deal With It
...positive.
Recognize that adapting to change is all about attitude.
Identify the stages of change we go through as we learn to deal with change.
See change as an opportunity for self-motivation and innovation.
Develop strategies for dealing with and accepting changes in your organization.
Program Contents:
The change process.
The human response to change.
The pace of change and the
more...
From Dale Carnegie Training of Ohio and Indiana
Strictly Business The Dale Carnegie Immersion Seminar




If you've always wanted to take the Dale Carnegie Course but could never find the time, then this program is the one for you.
Focusing strictly on business issues and communication, you will gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your
more...
From Contacts Plus
AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path
more...
From SETTEC
Call Center Excellence

Keeping current and competitive has never been more challenging for customer contact centers as it is now; with the economy state, emerging competitors, global markets and continually evolving technologies. Still, well trained call center employees are at the heart of creating the competitive edge for any successful call center. As the voice of the company, call center representatives must be
more...
Empowering Women Contemporary Skills for Women Managers

...ttings. Base on a review of some of the leading works,
Attitudes play a central role in the formation of peoplea s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion, experientially and
more...
Contracts Reading Writing and Negotiation

No Doubt that creating and managing ( Contracts ) with suppliers of goods and services requires not only a complete understanding of the business requirements and organization needs, but also depends on keeping up-to-date on contracting.
Most companies are very precise when they generate specific contract documents. But chat protective attitude is frequently forgotten when so-called routine
more...
From WWP Training Ltd
Inspiring and Motivating
Discover what drives you a and others a to business and personal success
We all have common drivers: the need for food and shelter are powerful motivators, as is our need to be understood, affirmed, validated, and appreciated. At work, we are motivated when we can see a clear business reason for pursuing a particular course of action. Todaya s increasingly competitive world means that a
more...
Zest For Life
...attitude and zest for life is a conscious choice we can all make to overcome the many challenges we have to face in our daily lives. When you have a clear view of your goals, strategies and actions, you will come to see that anything is possible. This knowledge spills over to create a motivated workplace and an energised personal life.
This programme is for you if
you want to rediscover
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From Resourceful Change
Creativity
Creativity is the most prized ability in business today because new ideas can save you time, money and effort.
However, despite its great value, few people know how to become more creative. One reason for that outlook is because many people think that creativity is an inborn skill. They couldn't be more wrong.
Creativity is something we all have, to some degree, whether we realise it or not.
more...
From Everrise Training & Consultancy
GLOBAL MANAGEMENT AND LEADERSHIP SKILLS
...gned to provide the framework, the knowledge, skills, and attitude, and tactical tools to successfully manage, transform, and develop Global Human Capital and International Organizations.
PROGRAM OBJECTIVES:
This dynamic program is aimed at achieving the following main objectives:
a Understand globalization and international competitiveness through effective international
more...
English Language Communication Course For Company Staff



...ective written communication
a describe how the right attitude and behavior helps to have effective communication
a understand the power of good communication skills a verbal and non verbal.
Program outline-
The course is designed to improve any or all english skill areas: Reading, writing, listening, speaking and grammar
benefits of improving communication skills
more...
From Personality Developer
Learn to Speak in Public - 15th January, Sunday onwards, Bangalore
Learn Public Speaking Skills - Practical Training Course.
8 sessions - on 8 consecutive Sundays.
Covering:
a. The right Word.
b. The right Voice.
c. The right Body Language.
Combining the three and delivering a Perfect Speech
e. Developing the right attitude / self confidence
f. Training your body to help you deliver smooth speech
g. Impromptu speaking - insights
more...
From Spectrum Training Services
Real Optimism


...ook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude?
Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it.
You cannot choose what will happen to you. You cannot guarantee success
more...
From Cosensa Learning & Development Ltd
Stress Management
Course Objectives:
The aim of this course is to enable delegates to examine the causes of stress and ita s impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively.
Contents:
By the end of this course, each delegate will be able to:
Assess their own stress levels and identify the common causes in the workplace
more...
From Asktenali.com
Supervisory skills

...f the key note topics are Work and Life balance, Positive Attitude, Creativity, Life Skills, Effective Leadership, Personal Effectiveness, Health and Happiness etc. He is a motivational keynote speaker who has by now ignited many professional's will to lead. His speeches are content rich and especially made to address company's distinct and exclusive needs. The keynote topics not only
more...
Interpersonal skills Training

...f the key note topics are Work and Life balance, Positive Attitude, Creativity, Life Skills, Effective Leadership, Personal Effectiveness, Health and Happiness etc. He is a motivational keynote speaker who has by now ignited many professional's will to lead. His speeches are content rich and especially made to address company's distinct and exclusive needs. The keynote topics not only
more...
Personality Development
...f the key note topics are Work and Life balance, Positive Attitude, Creativity, Life Skills, Effective Leadership, Personal Effectiveness, Health and Happiness etc. He is a motivational keynote speaker who has by now ignited many professional's will to lead. His speeches are content rich and especially made to address company's distinct and exclusive needs. The keynote topics not only
more...
Effective Leadership




...f the key note topics are Work and Life balance, Positive Attitude, Creativity, Life Skills, Effective Leadership, Personal Effectiveness, Health and Happiness etc. He is a motivational keynote speaker who has by now ignited many professional's will to lead. His speeches are content rich and especially made to address company's distinct and exclusive needs. The keynote topics not only
more...
Soft Skills Training


...f the key note topics are Work and Life balance, Positive Attitude, Creativity, Life Skills, Effective Leadership, Personal Effectiveness, Health and Happiness etc. He is a motivational keynote speaker who has by now ignited many professional's will to lead. His speeches are content rich and especially made to address company's distinct and exclusive needs. The keynote topics not only
more...
Stress,Time and Fear management


... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Soft skills Training activities


... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Faculty Development Program

... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Communication Workshop


... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Time Management

... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Motivation
... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Team Building

... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath




... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
People skills Training




... the key note
topics are Work and Life balance, Positive Attitude, Creativity,
Life Skills, Effective Leadership, Personal Effectiveness, Health
and Happiness etc. He is a motivational keynote speaker who
has by now ignited many professional's will to lead. His
speeches are content rich and especially made to address
company's distinct and exclusive needs. The keynote topics
not only
more...
Positive Attitude
Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities.
Asktenali. com is your perfect choice for your
more...
From Kawas Consulting SAL
Retail Selling Techniques




...ities of the professional Sales Consultant:
Positive attitude
Presentable
Smells well
Aggressive
Polite
listens more than he talks and thinks before he talks
Educated and has general knowledge and extremely high knowledge about the product/ service as well as those of competitors
Able to solve basic math problems
Courteous and patient with customers
Accurate and
more...
Advanced Selling Skills




...le
5- Why People Buy?
6- The psychology of selling
7- Attitude vs. Aptitude
8- Self Concept
9- Self Employment
10- Fears of the unknown
11- McGregor Theory
12- Categories of Customers
13- Sell More: How to be First with Motivated Buyers?
14- Buying Modes
15- Buying Modes and Prices
16- The real value of timing
17- How to become first with motivated buyers?
18- Becoming the
more...
From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
more...
From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option
...etion of the thirteen (13) days you will have the skills, attitude and perspective that make NLPa effective, and you will receive 2 certificates, personally signed by Dr. Richard Bandler!
If you are an existing NLP Practitioner then you will be able to take the NLP Coach module training on its own.
NLP Practitioner Module
Key Benefits:
* More conscious choices over what you do
more...
From Illumine Training
The Power of Positive Thinking
Positive thinking is infectious and leads to a 'can do' attitude within an individual, a team and an organisation. The session allows the group to consider the business consequences of negative thinking and learn the methodology to develop positive practices that can be achieved in the flick of a mental switch.
For more information please go to: www. illumine. co. uk/ post
more...
From TFS Training Consultants Limited
Project Management



This popular one day course uses interactive exercises to identify various strategies for the setting up and continual assessment of projects. It also looks at risk management and how complacency and assumptions can ruin project implementation.
The course will cover:
a Strategies for setting up and continually assessing projects.
a How to ensure projects are completed to the set
more...
From mindXCEL Consultancy
mindXCEL PresentationsPublic Speaking
Content:
This is an intensive and highly interactive 2-day training workshop to help ensure delegates get the most from all presentation opportunities. It is a training ideal for people who need to present or speak in public and who now want to achieve more through their presentations.
Throughout the workshop delegates will gain a wide range of practical experience through numerous
more...
From NobleProg - IT training courses
Springboard Women's Development Programme Training Course




Many women use the programme to get results at work, such as new qualifications, promotions, new skills, a new attitude to change and a massive boost in confidence. Others focus on results in their personal life, such as sorting out difficult relationships, improving health, dealing with stress and gaining a work/ life balance.
Who is it for?
It is designed for any woman at any stage in her
more...
From mindXCEL Consultancy
Licensed NLP Practitioner Training Licensed by Richard Bandler - Abu Dhabi

DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER!
NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease.
He studied successful therapists
more...
Licensed NLP Practitioner Training Licensed by Richard Bandler - Egypt
DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER!
NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease.
He studied successful therapists
more...
From SUKAD Fz-llc
Project Risk Management Workshop



Course Objectives:
- Understand risk management; including threats and opportunities.
- Understand sensitivities and risk attitude (risk tolerance & threshold).
- Understand that risk management is a continual process that take place over the entire project life span.
- Learn how to apply techniques for identifying, analyzing, prioritizing, and responding to risks.
- Learn how to ensure
more...
From Last Minute Training
Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn
more...
Resolving Conflict in the Workplace
...who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making presentations.
* Look ahead and focus on growth and opportunities.
For more information please
more...
Customer Satisfaction Servicing Customers on the Telephone
Participants who complete this workshop will:
* Learn the difference between customer Service and customer Satisfaction.
* Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated.
* Recognize forbidden phrases and
more...
Understanding Conflict and Adversity
This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world.
Participants who complete this workshop will:
Keep their attitude when others begin to wear them down.
Make commitments and follow through.
Reduce and eliminate indecisiveness by practicing
more...
Elite Customer Service Module 26
...w people that you truly care through your actions and the attitude that you project.
# We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results.
# Gain the necessary knowledge to suppress and resolve conflict using a variety of techniques and ideas that are outlined in this
more...
Client Care Representative CCR Certified Training Program 2 Days
... in the group and fosters customer confidence. A positive attitude goes a long way in promoting excellence in customer service. Learn skills to treat your customers with empathy, sincerity and consistency.
Ideal Participants
Ideal for new agents or as a refresher course for others.
Certification Course
Certification provided by the Toronto Chapter of the International Customer Service
more...
Attitude is a Choice
Participants who complete this workshop will:
Take initiative and lead attitudinal changes through personal accountability.
Inspire success strategies throughout the organization.
Make decisions and set goals.
Maintain a positive attitude before, during and after communications with
more...
From NLP Possibilities With DHE
NLP Weekend Practitioner Program
NLP Practitioner Weekend Program - Feruary 18/ 19, March 24/ 25, April 14/ 15 and April 27/ 28/ 29. Must attend all four weekends.
NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario, Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
more...
NLP Practitioner Fast Track Certification Program Summer Intensive
NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
Fast track careerists and entrepreneurs seeking to maximize their opportunities.
There is a worldwide demand of skilled NLP
more...
NLP Practitioner Fast Track Certification Program




NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
Fast track careerists and entrepreneurs seeking to maximize their opportunities.
There is a worldwide demand of skilled NLP
more...
From Occupational Safety Training Institute
PowerLift
WHAT IS POWELIFT TRAINING?
This is a non-traditional material handling train-the-trainer course. This is not the usual "place your feet shoulder distance apart, keep your back straight and lift with your legs" type training.
It is a patented method of training.
a Entry level to long time employees decide immediately to use PowerLift because they can feel the difference it makes.
a
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From Ignite Success
Your Attitude is Showing
...tween themselves and another individual or group. In Your Attitude is Showing, you will learn to recognize and interact with others and to adapt to different values and beliefs systems. The workshop includes a values assessment with report to give a more complete understanding of how your values impact your decisions and how to interact more easily with others. Once you learn to see the world
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From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
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From Thoughtitude
NLP Practitioner Course - 23rd May 2011 (7 Days), The Holiday Inn, Gatwick, West Sussex

...t 7 days!!
The 7 Day Licensed Training will teach the attitudes, principles and techniques of Neuro Linguistic Programming, to increase personal effectiveness and to develop those skills in others. On successful completion of the 7 Day Licensed NLP Training you will gain certification through the Society of NLP, the first and largest NLP Certification Organisation in the world. Your
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NLP Licensed Master Practitioner Course - 9th July 2011, (9 Days)



...ner training we expect that you will have been taught the attitudes, principles and techniques of Neuro-linguistic programming to increase your personal effectiveness and to begin to develop those skills in others. So when you master being a practitioner of NLP, your skills and techniques are developed so much that you can create your own ways of eliciting and installing change in yourself and
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From Leaders Workshop
Excellence in Managerial Skills


...born; they are made through development of Skills and Attitude. The Real success of a Manager is not in how well he performs. It is how well his Team performs. For this each Manager needs to develop his own Confidence Level and a Positive Attitude. He needs to be a Coach, a Guide, an Inspiring Individual and a Counsellor.
Objective:
**********
Developing effective leadership and tools
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From Treeline Training, Inc.
How to Handle Change and Upheaval
...change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a Evaluate typical attitudes toward change
a Recognize the signals of change related stress
a Understand the
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How to Be an Outstanding Receptionist
You are the face of your organization to others. Do you appear poised and professional, or do you more often feel scattered from all the multitasking you are asked to do? This program gives you the skills and strategies to create a welcoming environment to clients, visitors and colleagues, to deliver the highest level of customer service, to handle angry or impatient people with diplomacy, and
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From People Biz Inc.
Healthy Solutions Group Coaching Program starts Oct 20th
... develop a plan to aspire to, just drop the perfectionist attitude now! We will put in place actions that are systematic and repetitive. Exercise is a natural outcome and result of being healthy. You will do exercise purely for health reasons, not for a great looking body. We will work on being healthy together; you will create your exercise program.
This is really where your program begins,
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The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx
...e and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principals of coaching and how to apply them.
WHO SHOULD ATTEND
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The Coaching Clinic -Coaching skills for managers


...ve and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principles of coaching
Who should attend?
Managers and Leaders who
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From IIHT-Vadapalani
Best CCNA Training institute in chennai






IIHT (Indian Institute of Hardware Technology) is a No. 1 Hardware & Networking Training Company in India. With 220+ branches around world, IIHT is delivering International Standard training to students & corporate. IIHT has partnered with around 13 MNCa s of world which includes Microsoft, Cisco, Red hat, Sun Microsystems, etc to deliver High End training in Networking, Security, Storage,
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Oracle DBA Training in Chennai
... Support through out the career.
6. Free Communication, Attitude, Technical Workshop training which will make students qualified in Interviews.
and many more.
ORACLE CERTIFICATION PROGRAM:
Oracle Database 11g Administrator:
1. OCA-Oracle Certified Associate
2. SQL Certified Expert
Oracle Certified Associate
The Oracle Certified Associate (OCA) credential is typically the first step
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From Corporate Coach Group
Time Management Training





Do you ever have days when you are busy but not productive?
Do you ever seem to be overwhelmed by the sheer volume of work to be done?
Do you ever feel more negative than positive?
Then, you need our training in time management and personal effectiveness that will make you more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between
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From TrainersDirect
Resolving Conflict - Strategies for Improving Communication and Building Relationships
...terpersonal Conflict: Consider role of thinking style and attitude; consider historical models of conflict resolution and their success; introduce and practice a model to organize contributing factors
5. Interpersonal Conflict Resolution Techniques: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on
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From International Yoga Satsang
yoga teachers training
...essa and Yoga is that oneness.
Yoga is a wholistic attitude toward living a unitive life. Yoga is highly spiritual, for the aim is a very personal, individual discovery of the Selfa s true nature through conscious realization of that independent, self-existing, self-originating, effulgent divinity which cores both the centre of man and the Universe in which he lives.
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From FOSVA Training
Telephone Selling
...Attitude management
First impressions
Dealing with gatekeepers
Know your company with confidence
Dealing with difficult people
Skills that sell
What makes people buy?
Probing questions
Hearing buying signals
Responsive selling
Objections, closing and making appointments
Target Audience
Sales professionals who are looking to boost sales, make appointments, close
more...
Effective Telephone Techniques
...Attitude management
First impressions
Managing incoming calls
Making outgoing calls a and getting the right person
Know your company with confidence
Dealing with difficult people
Target Audience
Customer service staff, administrators, call centre staff, receptionists and those who want to develop a professional telephone manner and great relationships with their customers.
more...
From PTR Training
Team-Building
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common goals
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How to Build and Maintain a Successful Team
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common
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From BodhiH Training Solutions
Cross Cultural Training - customized training across india
...Dialects
a Lifestyle Management
a American Customer Attitude & Expectations
a General American Information
All our corporate training programs are customized to the clientsa requirements.
For Corporate Training Solutions, Contact Us NOW:
Bodhih Training Solutions Pvt Ltd
Bangalore: +91 80 4204 9751/ 9752/ 9753 a solutions@bodhih. com
Chennai: +91 98410 22004 -
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From Expanding Thought
Manager as Coach


A major aspect of leadership is to develop people. But people development is rarely intuitive nor taught in colleges. Additionally, a manager may never have had a good role model.
Thus, managers require education and practice to learn how to coach people to maximize performance.
To be a coach at work, the manager has to ask more questions than provide answers, treat people as individuals, be
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From Multidimension Training & Consulting
Positive Work Attitude - The Key to Higher Productivity


...Attitude a The Key to Higher Productivity by our qualified and experienced soft skill trainer, Mr. Kamal Kenny. Positive attitude is essential for the delivery of high quality service. Lack of right attitude is the leading cause of conflict at workplace. Although so much focus has been put on changing cultures and the impact on organization, it is no doubt, that the right attitude has always
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Developing Creativity Thinking Innovation In Management

After completing the course the participants will be able to:-
a) Underline the importance of creative thinking habit in management and problem solving
b) Understand the concept of creativity and innovation in business setting
c) Inculcate the creativity attitude within one self
d) Apply various creativity techniques in problem solving and decision making process
e) Apply six thinking
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From BodhiH Training Solutions
Positive Mental Attitude
...andigarh and other cities across India
Positive Mental Attitude
Course Content:
a Optimism v/ s Pessimism
a How we got what we got?
a Building a health attitude
a Staying positive
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
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Personal Leadership and result orientation
...your destiny? Ultimately do your choices reflect a heroic attitude? Are you an inspirational example to your co-worker and your family and to the people in your community? Are you showing excellence in your actions? And are you reflecting lot in your heart?
Questions and reflection are the way this training will be handled. There will be space for silence, introspection and to reflect on
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corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india
...ent
Work-life balance
Assertive Skills
Positive Mental Attitude
Business Etiquette
Communication Skills
Time and Stress Management
Leadership Training (Front line/ Junior Level Managers)
Leadership Training (Middle and Senior Level Managers)
Coaching Skills for Managers
Finishing School (Campus to Corporate Program)
Personality Development Program
One-day Fun-Filled Team Building
more...
Personality Development Program
...vity and Lateral thinking
a Developing Positive Mental Attitude
a Emotional Quotient
a Accelerated Learning - Memory and Intuition enhancement
a Team Building
a Time and Stress Management
a Handling Criticism
a Positive Health
a Food habits and Meditation
a Goal setting - Creative Visualization - Law of Attraction
a Living a created life - Personal Leadership
a
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From Corporate Training Services
Personal Productivity and Time Mastery


... positive results. Ita s about embracing a positive attitude and taking responsibility to actually make personal productivity happen. It means changing habits or activities that result in a waste of time. It means being willing to experiment with new ideas and innovative ways of looking at the worlda in finding optimum ways to maximize productivity.
Benefits: Individuals who manage
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From Cornwall Partnership NHS Foundation Trust
Inter-personal Skills


...receiving feedback, assertiveness skills, negotiation and attitudes and values and gives delegates the opportunity to practice some of these skills
Learning Objectives:
a Identify their own listening barriers and how these can be addressed
a List the principles of effective feedback and rationale for these
a Reflect on own values and attitudes/ impact on communication
a Identify
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Eldercare - Physical Interventions


... and practical skills which include communication skills, attitude, practical skills, safe practice and teamwork. There is a written test on the last day along with assessments using scenarios. This is a physical course and therefore you will receive preparation information before you attend the session.
Learning Objectives:
a Interpret the definition of work related violence.
a
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From Courage Speaks, LLC
Dealing with Negativity in the Workplace
...Attitude Adjustment?
Morale Low? Under Stress? Surrounded by Negative People?
It can be hard to stay positive when faced with challenges and change. And its even harder when youa re surrounded by negative people.
Learn secrets to being up even when things are down!
Eliminate negativity and increase your energy and productivity!
Want to feel positive on the job again? Want to
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From International Training House
Improving self-discipline

Imagine what you could accomplish if you could simply get yourself to follow through on your planning. Sometimes we know exactly what we should do to reach our goals and still dona t manage to execute the next action. Yet, having the self-discipline to do what needs to be done, dramatically increases your chances to reach your organizational as well as personal goals.
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From Negotiations Training Institute
Negotiating Success
...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
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From International Training House
Dealing with negative workspace
Negative workspace is common ground in many mid- to large sized organizations. Ita s impact on the performance of organizations, the social circle (colleagues, teams, managers) and the personal lives of the people concerned cannot be underestimated. In many cases, negative workspace leads to under performance and to individuals leaving the organization. Often, it are the motivated workers
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From Eswera Academy (eswera Learning Centre)
CERTIFICATE IN OCCUPATIONAL SAFETY HEALTH ENVIRONMENT MANAGEMENT
... & environmental Specialist with the correct training and attitude. The course contains an end-course examination for which successful candidates will be awarded with a certificate of achievement. This course will be delivered by a team of experts in their areas of specialization
OBJECTIVES
By the end of the course the candidates will be:
* Introduced to the concept of Safety, Health &
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From Human Resources Services
G K Lim's Passion At Work Program


...
a To achieve a sense of belonging
a To enhance the attitude of being engaged
a To change personal mindset and attitudes
a To look at change from a transformational perspective
a To move to action sans financial incentives
a To accept tools such as KPI, performance management, and talent management as necessary to survival in present day situations
a To view the current
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G K Lim's "Getting The Message Across"
... wastage, is to ensure that your personnel have the right attitude towards effective communication and the skills needed to communicate well.
This two-day training program is designed to do just that -- help your people have the correct attitude, and a set of skills needed, to ensure that what they say gets through and is understood by the parties to whom the communication is intended.
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From EJA International
NLP Master Practitioner
Licensed by the Society of NLP - Dr. Richard Bandler
18th to 22nd & 25th to 28th November, 2011
The NLP Master Practitioner Training is a licensed training to further develop and integrate your learning and give you mastery NLP skills.
You will become a highly skilled communicator, able to easily change your own behavior and that of others. It moves Practitioners towards mastery of NLP.
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From Fathom Corporate Training
GENERATIONS IN THE WORKPLACE


...ulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, 4 generations -Traditionalists, Baby Boomers, Generation X, and Millennials - have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best,
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From Coach 2 Success Consultancy Sdn Bhd
Developing the Leader within You ~ From Effectiveness to Greatness



Your organization's ability to grow is directly tied to your ability and desire to grow personally as a leader. That is the Law of the Lid. If you want to reach new level of effectiveness in your job, raise your lid. If you want to grow your company, grow your lid. If you want to increase shareholder value, increase your lid.
In this program, we focus on not just learning leadership but
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From Marigold Consulting
Transform Your Life Through the Power of Positive Thinking
...attitude and personal outlook make a difference in your overall contentment. Topics covered include recognizing and eliminating negative self-talk, showing gratitude affects your attitude, taking inventory of your relationships and cleaning house, every cloud has a silver lining, and learning how to encourage yourself when others don't. Participants will understand the physical, emotional, and
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From Cameron Leadership Development Inc.
Effective Personal Productivity





...help members of your organization:
*Evaluate their attitude and make productive behavioural changes
* Set goals and achieve results
* Increase productivity through controlling priorities
* Communicate more effectively
* Become a team player
* Deal with interruptions
* Thrive in a learning environment
Participants: management, supervisors, sales
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From TrainSmart, Inc.
FISH Training
This course inspires employees to improve customer service, be creative and create positive energy and attitude.
more...
From Dale Carnegie Training - Virginia
Dale Carnegie Course for Effective Communication and Human Relations


...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the
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From QA Communication
Power Communication And Self Confidence Workshop
Self confidence building workshop, using the E. D. A. N. method, a powerful proven method based on experiential learning and public speaking as a template. Check http://milis-bicara. blogspot. com for more information. You will learn via experiential learning to:
1. Get the right energy for your thought and action.
2. Having an appropriate dignity.
3. Having a clear reason to anticipate
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From BASIX
NLP (Neuro Linguistic Programing)

...ay be in the most composed and most powerful way. LIFE IS ATTITUDE and ATTITUDE can easily be learned and unlearned and relearned through this amazing science and art of NLP. If you understand and acknowledge the path that you had traveled imagine what stopped you in achieving a QUANTUM LEAP of 200 within a span of just 20 of the time that you had spent till now ,then you will REALIZE NLP is
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From Credit Management Services Limited
Understanding the Legal Processes in the Collection of YOUR Debts



...ction in Auckland. His wealth of experience and relaxed attitude along with some classic war stories make this seminar one of the most beneficial and enjoyable you will attend.
This seminar on understanding the basic principles on the legal process to assist you the Credit Department in understanding the options, costs, timeframes, etc when taking legal action for outstanding
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From Human Xpression - Fast Track NLP & Hypnosis Training
Secrets of Success



...attitude. What happens when your success depends on other people? How do you influence them so their attitude works harmoniously with yours? The answer is found in NLP.
More information on www.humanxpression.co.uk
Discover your exciting advanced communication skills as you learn about this amazing subject. These are essential skills for improving sales, managing people and developing a
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From Singapore First Aid Training Centre
Intravenous Therapy Program
The Basic Intravenous Therapy Program is primarily designed to ensure safe practice in Intravenous Therapy bto uphold quality nursing and paramedic practice. This program will enhance the healthcare professional's attitude, knowledge and skills in the delivery of their expanded role as intravenous therapists; for nurses it will reenforce their knowledge of the nursing process while for paramedical
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From Oscar Murphy International
9 Psychometric Gems Certification Opportunity
9 Psychometric Gems Certification Opportunity for YOU
You benefit the most in this exciting journey of using scientific measurement tools that enable knowing yourself and your people like never before.
1. You gain an objective method
2. You can use it in multiple situations
3. You can use it across cultures and across the globe
4. You get a handsa on experience
5. You get the lowest
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From World Class Group
Life Coaching Dubai NLP Bandler Based Techniques
Join us for a weekend of Amazing Results!
Sign up for the weekend in April, 8 & 9th to explore life coaching, transformational thinking and leadership all mixed into a blend of multi disciplines.
FirePower Leadership presents Mission I'm Possible creator Michael j. Tolan. Fire up your spirit, your attitude, your life and join us for this truly amazing journey to explore a new dimension of
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From New Skilz Corporate Training (Shanghai)
Hotel Customer Service Training
...ng them with your client facing soft skills and proactive attitude.
Who Should Attend?
Do you want your hotel staff to be professional, courteous, polite and proactive in terms of western customer service expectations? NewSkilz have created a really useful customer service course for top Hotels that want to differentiate themselves with a superior service experience.
.
COURSE
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From Mr. Krishna Patil
Management and Personal development through spirituality






...rstanding true self and transforming by changing your own attitude and controlling your own actions.
During our college days or in our organization we are not given time to think about or reflect on the problems and how to correct them by correcting our thought process and patterns. The key to success is that, your focused thoughts lead to success and happiness.
We seek better health, good
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From Miracle Infocom
Corporate Trainings From Miracle Infocom
...ining
Personality Development Workshop Positive-Mental Attitude training
Professional Etiquette and Grooming training
Stress Management Skills training
Team Building & Working in Teams training
Counselors Training
Written Communication Skills training
Negotiation skills training
************************************************
Contact Person: R. Vignesh
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From Next Levels Consulting
Managing Difficult People
...s will be able to understand that:
-Articulate how their attitudes and actions impact others.
-Describe effective techniques for dealing with difficult people.
-Discuss coping strategies for dealing with difficult people and difficult situations.
-Identify times when they have the right to walk away from a difficult situation.
-Employ techniques for managing and dealing with anger.
N.
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From BAYU Success Trainings & Events
High Potential Managers Development



...any curriculum.
BAYUa s focus in HiPo Programs
i) Attitudes, Beliefs and the power of feedback at the right time
BAYUa s expertise lies in actually shifting behaviour in a training room environment and then ensuring that this behaviour change is taken back to the workplace and demonstrated within the organisation. BAYUa s programs are a stickya a what happens in the
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From British Connections training Institute
PERSONALITY DEVELOPMENT COURSE
...ns. Through this course you will know that ita s an attitude that determines your altitude. Our Personality Development course is available for students as well as adults. We conduct a lot of other Course to help you make a career or help you enhance your performance in your present job.
PERSONALITY DEVELOPMENT COURSE CONTENTS
a Self- Development
a Time Management
a Group
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From Pathfinder Company
Improving Your Presonal Productivity Organisation

This workshop is appropriate for Business Owners, Managing Directors, Principals of Accounting and Legal Practices who are willing to change unproductive habits and behavior patterns. Learn how to implement more effective managerial habits in order to achieve better results, a more competitive edge and personal satisfaction.
Learn, about your High Payoff Activities and the benefits from
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From Communication Ideas
Employee Engagement Training and Communication Program
Off-the-shelf, in-class, or online program to enable you to create employee engagement at work. Covers key drivers of engagement including leadership, communication, training, managera s communication, innovation, teamwork, and more. Request a free sample package.
We also offer certification to enable you to get trained and then acquire all the materials, facilitatora s guide, PP
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From IMPROVentures
TEAMprovising - Teamwork and Rapport thru the lessons of improvisation
"TEAMprovising " enables groups to gain trust, improve communication, and heighten comfort with one another -- all using the fun of improvisation! While entertaining, is actually geared to develop interpersonal communication skills such as:
- accepting each othera s ideas - listening and reacting
- sharing focus - taking reasonable risks
- clear
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From Smile Consultants
Customer Service Excellence
Objective: To enable & empower you to:
a Provide an experience of delight to your customers
a By gaining the necessary attitude, Language & skills to stand high in the competitive service industry.
more...
From Fands Infonet Pvt. Ltd.
A One Day Program On Business Etiquette
...
Course Outline:
Communication Styles
* Attitude and self awareness
* Understanding different communication styles
* How to develop Interpersonal relations
Work place etiquette
* How to make a Good First Impression
* Self Introduction and Introducing others
* Hand-shakes and visiting cards
Grooming Etiquette
* The do's and don'ts in dressing
*
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From Smile Consultants
The Art Of Selling


... in their businesses through Coaching them into the Right Attitude, a Systematic Approach to sales and the Required Skill-sets.
Who should join the course?
All sales personnel.
The freshers to acquire skill-sets & shape up their Attitude.
Veterans to get a new set of skills and a new viewpoint to Befit themselves in this ever-changing highly competitive market.
Training Methodology:
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From Hypnosis Healing Centre
HypnoPregnancy and Birthing
The Centre offers certification training in HypnoPregnancy and Birthing for practitioners, and classes and private sessions for expectant mothers/ couples. Dr. Liana Voia uses guided visualization, breathing, body sensations understanding and self-hypnosis techniques to help the expectant mothers go through the pregnancy, the stages of labour and the birth, as well as provide them with
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From PsyAsia International
Interviewing and Other Skills for JOB APPLICANTS

Many job applicants have the knowledge, skills, attitude, experience and competencies to undertake a job that is on offer. However, they are not gifted in the art of demonstrating this to selection panels. This one-day event assists job applicants of any age and experience in preparing for the selection process and ensuring that they convey their skills to the panel.
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From 1-Focus International
Living In Your Limelight - EFT Teleclasses
...attitude back. Nov 29th, 2008, 20: 00 (UCT + 1)
TOPIC 2: I used to feel confident - now I feel like a complete idiot. Dec 2nd, 2008, 20: 00 (UCT + 1)
TOPIC 3: I'm tired of being tired. Dec 9th, 2008, 10: 00 (UCT + 1)
The above workshop series is designed to give participants first -hand experience with EFT (the Emotional Freedom Technique) and NLP (Neuro-Linguistic Programming) to
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From Learningminds!
Creating Passionate Workplace
CPW program offers ways to make work fun, and is based on studies that indicate that there is a strong link between customer satisfaction and employee satisfaction. It is based on the International best-selling book, Fish Philosophy, that preaches 4 simple principles: Play, Make their day, Be their & Choose your Attitude.
more...
Will To Win - Re-Charge yourself for Success
...he corporate world on the importance of a positive mental attitude and an intrinsic motivational drive of the employees. Customers are lost, friction and conflicts occur, stress increases, employees report sick, performance at work gets affected, productivity goes down- all due to a negativity at workplace.
The strength to succeed comes from your ability to master your attitude. Successful
more...
Sales Attitude dot Com
The world market is heating up. Competitors are appearing out of nowhere and expectations are high, especially from the top. In today's market both the business owner and seasoned professional salesperson have to be producing at their absolute best to stay up with the industry leaders.
Online selling is relatively a newer concept, but no more a innovatory concepta today. Competition have
more...
The Service Culture
"The Service Culture" is a unique experiential learning event based on proven principles and strategies, which, if properly applied, can change the way things are done at your workplace, positively. "The Service Culture" helps organizations and individuals to catch the energy, release their potential, improve service, enhance performance, develop conscience and boost morale.
Take-away:
This
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The Ultimate Supervisor
You are on the spot, every day. Ultimately, you are accountable. Your performance is measured according to your groupa s performance. You have to make sure that:
* The work gets done
* Costs are controlled
* Diverse people work as a team
* Upper management is satisfied
more...
From Affinity Consulting and Training Group
Improving Personal Listening



Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.
more...
From Excel Thru Learning
Conflict Is Not Your Enemy
...ct?
a 1) Change
a 2) Stress
a 3) People
a 4) Attitude
What Triggers Conflict in You?
a Anger and Conflict
a Conflict Traps
Conflict Management Styles
a Determining Your Conflict Management Style
a How Do I Act in Conflict?
The Conflict Resolution Process
a Diplomacy and Tact During Conflict
a Taking the Emotion Out of the Conflict
a The Four Step
more...
From Case Western Reserve University - Executive Education
Innovation by Design Creating Powerful Customer Experiences and Solutions May 2 3 2012
...e infrastructure. It also requires changes in culture and attitudes.
In this two-day seminar, design method and design attitude will be introduced as a lens to address these challenges. Through case studies, hands-on exercises and interactive discussion, participants will learn key differences between product-oriented logic and experience-oriented logic and how to mobilize internal resources
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From Acesynergi
Business Analyst Training Online Training Hyderabad




...: A branded program suite to provide knowledge, skill and attitude required for business analysts. This suite of program covers all aspects of business engineering, requirements elicitation, requirements verification, requirements documentation and requirements tracing.
Key focus areas:
a baa s roles and responsibilities
a software engineering process models
a modeling
more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Workshop on The Leadership Paradigm - Switching Gears Bangalore
Workshop on
The Leadership Paradigm - Switching Gears!
Date: 15th July 2011 @ Bangalore
Hurry Register Today.
Highly effective leaders guide, assist and coach team members rather than do the work themselves. Successful leaders learn to trust others and spend time developing people.
When you are an individual contributor, you are the master in control of your circumstances; your personal
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From Attitude School
Effective Presentation Skills
The programs covers attributes of a speaker, how to overcome stage fright, preparation of speech, importance of gesture, posture & voice modulation, increasing self confidence and the role of attitude in effective public speaking. It will be taught by means of - Case studies, speech practice sessions, Activities and Audio and video clips along with Power Point Presentations to make process of
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From Deep Impact Coaching
NLP Diploma
...he Competency of an NLP Diploma graduate are based on:
ATTITUDE (embodiment of the presuppositions of NLP)
You are expected to demonstrate your behavioural integration and embodiment of the three legs of NLP at all times.
CONTENT KNOWLEDGE (principles, techniques & skills)
The History of Neuro-Linguistic Programming
The Three Legs of NLP
1. Know in detail what your outcome is
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From Michigan Pistol Academy
Michigan Concealed Pistol Certification Course

...gned to develop the students basic knowledge, skills, and attitude essential to the safe and efficient use of a handgun for protection of self and family, and to provide information on the law-abiding citizena s right to self-defense.
This course also covers defensive shooting, basic defensive handgun skills, firearms and the law including:
a Possession
a Ownership
a Use of
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From Wemmers Consulting Group, Inc
Advanced Sales Call Improvement
A one-day workshop filled with current and proven ways to accelerate sales team results. Postiive results seen in as little as 30 days. Well-proven in over 50 different industries. Every attendee receives a professional sales strengths & weaknesses assessment - 24 pages. This is explained in detail and shown how to use personally and professionally. Included in workshop: making great cold calls,
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From SSA Business Solutions (P) Ltd
DFMA Training Program on 18th 19th Feb 2011
...
DFA simulation (classroom exercise)
Learning Outcome
Attitude
Cost consciousness
Visualization of manufacturing problems
Consciousness of Time to market
Skill
Designing the product with least number of components
Ability to design a product with optimum material and manufacturing operations
Knowledge
Manufacturing constrain of Injection molded plastic parts, sheet metal parts &
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From Trainyoucan CC
Public Relations
Provider : Trainyoucan CC
www. trainyoucan. co. za
info@trainyoucan. co. za a Tel. 086-7227-014
PROGRAMME DETAILS
Name: Public Relations
Training venue: Durban Training Centre a Trainyoucan
Accredited: Programme not SETA Accredited
Cost: R850. 00 including catering and courseware who attend training at our Durban branch. R4800. 00 facilitator hire for external venue with
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From Indian Institute of Emergency Medical Services
Advanced Trauma Life Support ATLS Certification from American College of Surgeons
...a participant's ability. Instead, the performance and the attitude of the participant will be evaluated throughout the entire course. A participant with unsatisfactory performance will be requested to retake the Course later.
Criteria for Selecting Instructor Candidates
Participants for ATLS ® Instructors should have all the following characteristics:
1. Doctor who attended the
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From Impellus
Selling for Non Sales People
The impact on sales (and job enjoyment) of going the extra mile for customers
This is a programme especially tailored for teams who would like to take customer service to the next level by delivering the best possible service. Ita s mainly suitable for those who deal with customers on the phone or in a retail type of environment.
Cross-selling and up-selling is a superb way to increase
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From Professional Development Systems
Attitudes for Excellence


...ing personal stories, powerful leadership principles, and attitudes for excellence that I have applied and utilized in living my life. Those that attend see and discover how they can do the very same thing. The session participants will laugh, and I mean laugh hard and good, they will learn, and ultimately make more effective life decisions as a result of participating in this special
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From The Welsh Training Academy
Purposeful living Course
Working from what is most important and deeply true to a person, can unleash tremendous untapped energies.
Dreams can come true and regularly DO - so we have to make sure what we are dreaming is what we REALLY want.
The Course consists of 3 sessions of 3 hours:
Session 1: making a commitment, discovering your purpose.
Session 2: translating your purpose into attitude
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From Square 3 Training
Implementing a Project Management Strategy
Who would benefit from this programme:
This programme is aimed at Directors and Senior Managers and will introduce an organisational approach to effective project management. When applied, this will bring real benefits including:
a A project focused culture which promotes beneficial change
a A consistent methodology for all projects maximising training investment
a An organisational
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From Stellar Risk Management Services, Inc
Highly Effective Debt Collection Techniques
Training Content
* Acquiring use in collection terms and vocabulary
* Grasping the fundamentals of the collection process
* Understanding the 4 types of debtors
* Responding to reasons for non-payment
* Resolving problems preventing payment
* Handling difficult conversations and situations
* Reaching an equitable conclusion
* Encouraging a positive dialogue
* Maintaining
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From SmartWorkEthics. com
Smart Work Ethics Train the Trainer




The Train the Trainer Series is a 4 day workshop that is developed to address Business and Industry's request for employees with a work ethic. Your in-house trainers will learn how to work with Generation Y and how to help your target audience create a work ethic. We all know it should have been taught at home/ in the schools/ etc. but we find that employees lack this teachable trait. By
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From Advanced Corporate Services (ACS)
ACS CONSULTANTS offers Customized Training Programs on the following lines subjects
...ommunication Skills & Body language for Success, Positive attitude.
Self Motivation & Productivity Enhancement.
Turn Fear & Self Doubt into Confidence & Success.
How to negotiate a Win-Win situation.
Program yourself for Total Success.
Stress Management & Effective Relaxation Techniques.
Senior Management Programs
Competency Based Interviewing Skills.
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training
This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can
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From Megamind Consultants
ACQUIRING LEADERSHIP SKILLS
...
Program Outline:
v Leadership and attitude development
v Development of Leadership Styles & skills
v Five C's of Leadership
v The Fish Philosophy
v Top Ten Tips of Leadership
v True Leaders and non-leaders
v Leading Change
v Situational Leadership
v Delegation
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From Live to Learn
Customer Service Excellence



How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the
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Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
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From Attitude Integrity Motivation High
AIM High Attitude Integrity Motivatin
Professional Speaker and Educator
Teaching - CPR, AED, Basic First Aid (ASHI/ HSI)
Speaking - Motivation, Inspiration, Leadership Skills,
Communication Skills
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From mindXCEL Consultancy
NLP Practitioner with NLP Coach Option
...estions
* Understand and use the power of Bandler's NLP attitude!
Note: Timeline and Hypnosis are part of this training!
This licensed Practitioner of NLP training program enables you to change your own reality and help others to do the same. Upon completion of the 7 days you will have the skills, attitude and perspective that makes NLP effective.......and, you will be licensed by Dr.
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From Mega Yield Management Consultancy
List of training programs
...
32. Poka Yoke Achieving Zero Defects
33. Positive Work Attitude
34. Preventive Maintenance
35. Production Planning & Control
36. Productivity Improvement Through Work Study
37. Project Management
38. Psychomotor Work Capabilities
39. Quality Control Circles (QCC)
40. Quality Toolkit
41. Quick Response Manufacturing (QRM)
42. Reengineering
43. Report Writing
44. Single Minute
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From POWER Optimism, LLC
Leadership with a Positive Edge


...vative process, Dana shows how to cultivate aown positive attitude so individuals can think creatively, react with flexibility and master the ups and downs of the business cycle. In addition, participants will learn how to help others fine tune their positive edges. Danaa s proven strategies open the door to new possibilities and guarantee greater success.
By taking this workshop,
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From HUNCH Consultant
Creating Winner in You
...
The challenges of 21 century
9. Power of Positive Attitude:
Winners V/ s losers.
Believe in yourself to create winning personality.
10. Managing Stress:
Feel fresh & enthusiastic by Managing Stress.
Live your life with peace, pleasure & happiness.
Training Methodology
Learning with Audio/ Video.
Role Plays.
Case Study.
Management
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From Eloquence
Eloquence Communicative English Personality Enhancement
...a Achieve great grades at school!
a Groom a positive attitude
a Counsel
a Dine with style
a Project an impressive persona
Discover yourself through friendly learning environment
a Role plays
a Games
a Stories
a Peer Interaction
a Presentations
a Debates
a Extempore
a Group discussion
a Just a minute
a Newspaper reading
a Appreciating English
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From Purssion Limited
Customer Service Excellence
... 9%
Product/ Service dissatisfaction - 14%
The attitude of indifference of employees - 68%
Purssion Limited has put together this training program to help you ensure that your customers are delighted with the service they receive from your staff. Purssion Limited is a leading Learning & Development organization and an SME Toolkit Training Partner with the International Finance
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From LSL Consultancy
Luxury attitude
...t different topics such as:
- Butler service
- Luxury attitude
Luxury Training educates your employees about proper handling of your customers and will give you the competitive edge in delivering business results. Through this program, you will discover how to deal with todaya s high luxury demand world.
The way of working of LSL is to offer personalized programs to each of our
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From ST Training Solutions Pte Ltd
Dealing with Difficult People and Situations
...to be difficult. The person is often unaware of how their attitude or behaviour affects others. They also don't realise how harmful their actions are to their own career success.
In this experiential workshop, Christian Chua will help you to understand these challenging people and situations. He will show you the great value to be gained when we take time to understand another's viewpoint.
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From NTUC LearningHub
Advanced Service English
English is globally accepted as the a language of choicea . As a result of globalization and the entry of multinational players in the Service Sector in India, English has now become a a must knowa language in India as well.
This program equips participants with the skills and attitude to use English appropriately. Participants will learn to confidently interact with customers in
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Basic Service English
English is globally accepted as the language in which business is done. With globalization and the entry of multinational players in the Service Sector, English has become the common medium of communication and is fast becoming a a must knowa language.
The Service English program aims to equip participants with the attitude and skills to use appropriate tone of voice; customer-focused
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From Market People
Action Centred Leadership


...re adhered to and desired performance is achieved through attitude, knowledge and skills transfer. As adults are problem centred, learn at different rates and wish to see and apply the relevance of training, it is important that multi-sense learning take place through audio, visual and kinetics (hearing, seeing and doing). The method of training will achieve a balance of approximately 20%
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From Grow Wings And Fly Professional Development Training
Communication Solutions Beginners or Advanced





...ves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders.
Key points include: the communication process, required listening and body language skills, recognizing non-verbal communication, understanding factors that influence communication and delivery techniques.
You will learn to achieve effective
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From Dhaewood Aviation Business School
Airline Customer Service
...ms to give you the knowledge, skills and customer service attitude to anticipate and respond to the problems which customers inevitably face.
Designed for
All customer contact staff including:
Ticket office, reservations, check-in, traffic, operations, baggage service and information desks
cargo reservations and receiving
Public relations and sales support personnel
Flight attendants
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From Advance Performance
Peak Performance Programme
What will you learn on the three day course?
a How to improve impact and influence
a The ability to understand behaviour and how to change it
a How to maintain your motivation during tough/ stressful times
a How to effectively set and achieve goals
a The use of effective communication and its impact
a To be more aware of your affect on those around you
a How to understand the
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From The Koenig Group
Negotiating Skills
...ct by Controlling the Climate
a Elements of climate, attitude, Meta-Talk, gestures
a Typical climates and how to predict them
a Experimentation in creative negotiating climates
a Working climates you should know
Reading Non-verbal Communications
a Meta-Talk (hidden meanings) and how it applies to negotiating dialogue
a Reading gestures, feelings, expressions, mannerisms
more...
Cross Cultural Communication Skills
... believable and credible messages
a Ensuring that your attitude supports rather than hinders communication
a Speaking through silence
Cross-Cultural Communication
Navigating beyond cultural boundaries
a Developing greater sensitivity to cultural differences
a Avoiding potential cross-cultural pitfalls
Working with filters and assumptions
a Raising your awareness to avoid
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From People Centred Learning
Integral Leadership
...attitude that leaves behind it a bunch of skills. What went before won't work now in this digital age. You will need new and different skills in communications, relationships and empowerment as the old epoch (struggling for survival as it goes) gives way to a new age. This new age requires new skills. Such as more self awareness and senstivity. A much greater capability in social networking,
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From The In-House Training Company
Brilliant customer service
...e a go for the a wow!a
a Maintain a positive attitude throughout the day
a Satisfy complainers, calm upset customers and regain confidence and goodwill
a Turn problems into opportunities a for either sales or greater customer satisfaction
Audience
All technical, support and customer service staff, managers and team leaders who support or work with either internal or
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From Dale Carnegie Training
Dale Carnegie Course Effective Communications Human Relations




...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the
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From CDI College of Business Technology & Healthcare
Legal Administrative Assistant
This program is very intensive and covers many aspects of the legal profession. Students will not only enhance their keyboarding and transcription skills, but will also receive hands-on training in the two major word processing programs. Students will learn the proper procedures and terminology used in the legal system. Subject areas will include wills and estates, real estate, corporate and
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From Christine Donovan & Associates
How to Be a Great Success in the Workplace
...for workplace success and survival such as: the value of attitude, your reputation and character, going the extra mile, getting along with others, time management and organization, the law of reciprocity, listening, and much more.
All levels and professions enjoy and are inspired by this program; It raises productivity, workplace harmony and morale; It gives managers a solid foundation
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From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



...p all round personality with a mature outlook and winning attitude to function effectively in different circumstances by mastering People Smart Techniques.
Develop effective Presentation & communication skills (Listening, reading, speaking, writing & Non-verbal)
Improve Creative and Critical Thinking
Become a self confident person by mastering Leadership, Inter-personal
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From JEM Business Solutions
Building Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.
We believe that the most successful organizations of the 21st century will be those
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From Victoria International College of Business and Technology
Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
...recast. The global trend is an unchangeable fact, but our attitude and preparation can be under our control.
According to the Goldman Sachs survey published in 2008 July, there is a demand for discretionary IT projects slows, CIOs anticipate cutting contract IT workers, staff from third-party service providers and even some of their own in-house staff. The global services companies will also
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From JEM Business Solutions
The Role of Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision..
We believe that the most successful organizations of the 21st century will be
more...
From Global Academy of Meta Mind Management
Decision Making Skills - the Meta Mind way


... 2008 from 6: 30pm through 8: 30pm.
Workshop includes: Attitudes, Beliefs, and Skills of effective
decision making, based on the international frameworks of Meta
Mind Management and NLP (Neuro Linguistic Programming)
Workshop investment: Rs 500/- only per person
Venue: Times House, Times of India, Rd no. 3, Banjara Hills,
Hyderabad
Registration contact: Revathi Turaga at 98666
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From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator
...a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable. If you are already in the training field then it will enhance and change your way of looking at training to make every session better and better. The most important ingredient that separates good trainers
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From Zupiter Technologies
PHPMySQL Training cum placement for Freshers at ChennaiCoimbatore





... capable to do object based programming in php, must have attitude to write documentation and develop design in UML.
Must be able to design effective and optimize database in MySql and possess advance level of knowledge in SQL queries.
Must have knowledge to handle windows and Linux based apache, php, mysql based development environment. Must have knowledge in linux console mode command
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From SineWave Consultancy
THE ART OF GOAL SETTING
...attitude that many people carry, even those in key leadership positions is Who has time to worry about a vision? That s a pie in the sky. I ve got my hands full trying to make a living! . We are so busy trying to achieve something that we are sure we do not have without knowing what we really want! Or we are so busy trying to do the right things and perhaps even do it for the right reasons,
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From Training Connection
Customer Service
...eturn.
What you will learn
Maintain a positive attitude
Show attentiveness to customers
Build rapport with customers
Use customer friendly language
Deal effectively with customer complaints and problems
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through
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From TACH Solution
Teambonding Experiential Learning Program (Off site teambuilding)

...rounded training includes 4 areas and they are Knowledge, Attitude, Skill and Habit. The course we propose here is none other than the vital one : Attitude. The accurate training concept is to take the Attitude training to be the back bone of all training programs. There are a lot of people, having good knowledge and skill and yet could not perform to the standard that they suppose to have.
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From Motivational Training
Re-inventing Leadership

... How to develop winning leadership attitudes and a winning team.
How to communicate more effectively with people who have different behaviours to you.
How to influence people to perform.
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From TACH Solution
Building Positive Working Attitude - Achieving Greater Results!

...attitude in the workplace can be challenging. If you re like most workers, you probably have days that feel like nothing is going right.
How do you get through one of those and still have a positive attitude at the end of the day? If you take a few mental and physical actions through the day, it can make staying positive a lot easier. How it is working in a group or performing your tasks
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From CDI College of Business Technology & Healthcare
Executive Office Assistant


In today's dynamic world of business, there is a very high demand for people with excellent office support skills and an ability to function efficiently with little or no supervision.
The objective of this program is to help the student develop the skills and insights needed for increased interpersonal and organizational effectiveness, and to have the student acquire a high level of competency
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From Entelechy, Inc.
Recognizing Value


Recognizing Value
Overview
What s important to you? Do you value the products and services that your company offers? Do you think that your attitude impacts what customers think of your company, its products, and its services? The answers are YES, YES, YES!!!
This module helps you develop a perspective on value that will enable you to positively position your company s products and
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From A Life of Possibility
Attitude: 7 things you should know!


...Attitude isn't everything,
it's the only thing!" How often do you have a inspiring attitude?
An Attitude that makes you bounce out of bed knowing your going to
amazing things. There are seven things that will determine the
attitude you have and will power "isn't one of them!" Would you
like to feel in control once again? Give your attitude a whole
new look and feel!
Todays call is at
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From Entelechy, Inc.
Superior Selection and Interviewing


Superior Selection and Interviewing
Overview
The performance of your company is directly related to the people who work there. Selecting the right people — not just with the skills you need but also with the attitude and characteristics you need — is critical to your company s success. In this training, participants will learn to determine whether candidates have the specific
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From Synergy Solutions International
Lead, Motivate, Improve Team Performance







Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The
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From Artisan Training College WEEKEND TESOL
Weekend TESOL in Canada


...ESL, then you will need education, training and the right attitude. Our 20 hour training program will introduce you to the theory and practice of teaching methodology, lesson planning and classroom management skills.
Train for 2 days in Canada, with immediate job placement available.
You will leave our course armed with an exposure to dynamic, latest teaching methods used by ESL teachers
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From Proven Training Solutions
Handling Employee Attitude Problems
Handle employee attitude problems, negativity, griping and complaining. Learn effective management and communications skills in this training in order to be a stronger supervisor with the difficult people and other problem causers at work.
more...
Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
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Fundamentals of Supervision

An ancient Chinese philosopher said that the art of effective leadership is getting people to do what you want them to do while letting them believe it was their idea in the first place. It is the ability to mobilize the energies of other people to achieve a goal or an objective. In short, leadership means motivating other people to follow. And the finest leadership motivates others while
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From Alliance Training and Consulting, Inc.
How to Legally and Effectively Deal with Employee Attitudes
This is a course that clealy defines how to legally and effectively deal with employee attitudes. Increase employee morale and team spirit. Enhance your coaching skills and abilities. Understand how to separate attitude and behavior issues. Gain a clear understanding of how to safely and legally discipline employees.
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From GHR Training Solutions
On Top of Stress
...articipants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it).
Various relaxation and energizing exercises are included throughout.
[NOTE: Such topics as Listening Skills, Anger Management and Dealing with Difficult People can be included in the
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From Alliance Training and Consulting, Inc.
How to Effectively Deal with Employee Attitude Problems
Enhance your coaching skills and abilities. Increase your knowlege of how to safely and effectively and legally discipline employees.
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From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
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From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and
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From The Really Big Impact Company
The Mindset of Really Big Impact Selling


...oblem.
Motivation and Positive Affirmations
A positive attitude is certainly essential for success. But simply making positive statements to yourself won t change anything. Utilisation of Neuro linguistic techniques and coaching creates new positive neural pathways in the brain, which will induce a different mindset.
Unfortunately these are temporary solutions. The effect fades and it is
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From Arun Chitlangia
Personality Development


10 Sessions of 2 Hrs. each will transform your personality for ever.The topics incluse Attitude, Perception, Persistence, Time Management, Team Work, Leadership, Communication, Public Speaking, Body Language etc.
The sessions are interactive and humourous with lots of Role Plays, activities, Case studies and of course usual lectures.
more...
