Instructor Led Attitude Training - Training Resources
Attitude Training Provider? - Tell us about your Training!
Please select the location nearest to you:
Phillipines
United Kingdom
United Arab Emirates
Egypt
United States
India
Canada
Singapore
Belgium
Malaysia
Indonesia
New Zealand
Hong Kong
Pakistan
South Africa
Germany
China
From Jef Menguin
Positive Attitude The Key to Peak Performance



This high energy, entertaining and interactive team building seminar, will provide you with practical tips, tools and proven interpersonal skills that will enable you and your team members to function at peak performance. You will laugh, cry and think and come away with powerful new strategies and a renewed sense of energy and motivation. As a result your team will achieve improved morale,
more...
From Impact Factory
Negotiation Skills Course




This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.
Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car.
Sometimes it's
more...
Negotiation Skills Training




This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.
Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car.
Sometimes it's
more...
From mindXCEL Consultancy
Licensed NLP Practitioner Training Licensed by Richard Bandler

DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER!
NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease.
He studied successful therapists and began
more...
Licensed NLP Practitioner Training Licensed by Richard Bandler - 2nd to 8th March 2009
DISCOVER THE SECRETS OF PERSONAL POWER - YOUR POWER!
NLPa (Neuro Linguistic Programming) is the technology of change that developed in the early 1970a s when Richard Bandler, a mathematician and computer specialist, noticed that the field of psychology didna t have many (if any) techniques for making it possible for people to change with ease.
He studied successful therapists and began
more...
From Contacts Plus
AT&T Diploma for Agents

Even the best communicators in the world have their pitfalls. Through this course, you will gain the knowledge of how to better communicate with others as well as avoid misunderstanding. You will enhance your understanding people and know the power of empathy towards them.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path
more...
Cross and Up-Selling Techniques

... the company. You'll go away from the training with a new attitude toward selling, and the skills needed to be successful in cross-selling, up-selling, and overcoming resistance.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Learn how to match your customera s needs to the accompanying products and services that you offer.
more...
From Dale Carnegie Training of Ohio and Indiana
Strictly Business The Dale Carnegie Immersion Seminar


If you've always wanted to take the Dale Carnegie Course but could never find the time, then this program is the one for you.
Focusing strictly on business issues and communication, you will gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your
more...
The Dale Carnegie Course on Effective Communications and Human Relations


...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers. These attributes have been incorporated into a process that
more...
From Meirc Training and Consulting
Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing




Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
more...
Certified Administration and Office Management Professional - Administration and Secretarial




Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and
more...
Certified Administration and Office Management Professional - Dubai Abu Dhabi




By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out
more...
Professional Manager - Certified



By the end of the program, participants will be able to:
Know the various functions and the type of management activity associated with each.
Decide when to use coaching and counseling.
Define the relationship between attitude and behaviour and use it to motivate self and others.
Use logical and creative approaches to solving problems.
Differentiate between leadership and management.
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Professional Manager
' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Professional Manager
' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to
more...
From Trainers 'n' Mentors
Customer Service Workshop
... fall into when trying to deliver customer service? Does attitude count? What is the best way to handle difficult customers? What techniques can be used to reduce customer service stress? Find out the answers to these and other important customer service questions during this information-packed training session. Participants will learn what exceptional service is, how to project a
more...
From Kawas Consulting SAL
Retail Selling Techniques




...ities of the professional Sales Consultant:
Positive attitude
Presentable
Smells well
Aggressive
Polite
listens more than he talks and thinks before he talks
Educated and has general knowledge and extremely high knowledge about the product/ service as well as those of competitors
Able to solve basic math problems
Courteous and patient with customers
Accurate and
more...
Advanced Selling Skills




...le
5- Why People Buy?
6- The psychology of selling
7- Attitude vs. Aptitude
8- Self Concept
9- Self Employment
10- Fears of the unknown
11- McGregor Theory
12- Categories of Customers
13- Sell More: How to be First with Motivated Buyers?
14- Buying Modes
15- Buying Modes and Prices
16- The real value of timing
17- How to become first with motivated buyers?
18- Becoming the
more...
From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
more...
From Taylor Performance Solutions, Inc.
High Impact Presentation Skills
If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:
Develop tailored materials to meet the audience s needs
Develop a mission statement, theme, and outline
more...
From Last Minute Training
Attitude is a Choice
Participants who complete this workshop will:
Take initiative and lead attitudinal changes through personal accountability.
Inspire success strategies throughout the organization.
Make decisions and set goals.
Maintain a positive attitude before, during and after communications with
more...
Client Care Representative CCR Certified Training Program 2 Days
... in the group and fosters customer confidence. A positive attitude goes a long way in promoting excellence in customer service. Learn skills to treat your customers with empathy, sincerity and consistency.
Ideal Participants
Ideal for new agents or as a refresher course for others.
Certification Course
Certification provided by the Toronto Chapter of the International Customer Service
more...
Elite Customer Service Module 26
...w people that you truly care through your actions and the attitude that you project.
# We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results.
# Gain the necessary knowledge to suppress and resolve conflict using a variety of techniques and ideas that are outlined in this
more...
Resolving Conflict in the Workplace
...who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making presentations.
* Look ahead and focus on growth and opportunities.
For more information please
more...
Understanding Conflict and Adversity
This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world.
Participants who complete this workshop will:
Keep their attitude when others begin to wear them down.
Make commitments and follow through.
Reduce and eliminate indecisiveness by practicing regular goal
more...
Customer Satisfaction Servicing Customers on the Telephone
Participants who complete this workshop will:
* Learn the difference between customer Service and customer Satisfaction.
* Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated.
* Recognize forbidden phrases and
more...
Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn how to
more...
From Amplios Academy
Customer Relationship Management 1 Day
Training objectives
The purpose of this seminar is to:
> Communicate the concepts of customer Relationship Management (CRM)
> Equip the participants with fundamental CRM development and management skills
> Explain how to assess the best approach to CRM design and implementation in different organizations
Training method
The training method involves:
> Description of the theory
>
more...
From Profit Consulting Co.
Healthy Solutions Group Coaching Program starts Oct 20th
... develop a plan to aspire to, just drop the perfectionist attitude now! We will put in place actions that are systematic and repetitive. Exercise is a natural outcome and result of being healthy. You will do exercise purely for health reasons, not for a great looking body. We will work on being healthy together; you will create your exercise program.
This is really where your program begins,
more...
From BodhiH Training Solutions
corporate training in bangalore chennai coimbatore ernakulam mysore hyderabad and other cities across south india
...ent
Work-life balance
Assertive Skills
Positive Mental Attitude
Business Etiquette
Communication Skills
Time and Stress Management
Leadership Training (Front line/ Junior Level Managers)
Leadership Training (Middle and Senior Level Managers)
Coaching Skills for Managers
Finishing School (Campus to Corporate Program)
Personality Development Program
One-day Fun-Filled Team Building
more...
Personal Leadership and result orientation
...your destiny? Ultimately do your choices reflect a heroic attitude? Are you an inspirational example to your co-worker and your family and to the people in your community? Are you showing excellence in your actions? And are you reflecting lot in your heart?
Questions and reflection are the way this training will be handled. There will be space for silence, introspection and to reflect on
more...
Positive Mental Attitude
...ad and other cities across South India
Positive Mental Attitude
Course Content:
a Optimism v/ s Pessimism
a How we got what we got?
a Building a health attitude
a Staying positive
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala
more...
Personality Development Program
...vity and Lateral thinking
a Developing Positive Mental Attitude
a Emotional Quotient
a Accelerated Learning - Memory and Intuition enhancement
a Team Building
a Time and Stress Management
a Handling Criticism
a Positive Health
a Food habits and Meditation
a Goal setting - Creative Visualization - Law of Attraction
a Living a created life - Personal Leadership
a
more...
Cross Cultural Training
...Dialects
a Lifestyle Management
a American Customer Attitude & Expectations
a General American Information
All our corporate training programs are customized to the clientsa requirements.
For more information contact:
BodhiH Training Solutions
262, 2nd Floor, T. C. Palya Main Road,
Hoysala Nagar, Off Banaswadi Outer Ring Road
Bangalore a 560 016, India
Ph: ++91 80 3249
more...
From Profit Consulting Co.
The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx
...e and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principals of coaching and how to apply them.
WHO SHOULD ATTEND
more...
The Coaching Clinic -Coaching skills for managers


...ve and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principles of coaching
Who should attend?
Managers and Leaders who
more...
From TFS Training Consultants Limited
Project Management



This popular one day course uses interactive exercises to identify various strategies for the setting up and continual assessment of projects. It also looks at risk management and how complacency and assumptions can ruin project implementation.
The course will cover:
a Strategies for setting up and continually assessing projects.
a How to ensure projects are completed to the set
more...
From Corporate Coach Group
Time Management Training




Do you ever have days when you are busy but not productive?
Do you ever seem to be overwhelmed by the sheer volume of work to be done?
Do you ever feel more negative than positive?
Then, you need our training in time management and personal effectiveness that will make you more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between
more...
From Leaders Workshop
Excellence in Managerial Skills


...t born; they are made through development of Skills and Attitude. The Real success of a Manager is not in how well he performs. It is how well his Team performs. For this each Manager needs to develop his own Confidence Level and a Positive Attitude. He needs to be a Coach, a Guide, an Inspiring Individual and a Counsellor.
Objective:
**********
Developing effective leadership and tools for
more...
Personality Development













Personality Development Workshop
********************************
Do You Know YOU are a Born Genius? You posses one of the most powerful gadgets YOUR MIND. The sad fact is that it is grossly underutilized. A cluster of mental blocks and the lack of scientific approach obstructs the flowering of the winner in YOU.
Now, here is a Unique and Extremely Successful Training Program for becoming a
more...
From Cameron Leadership Development Inc.
Effective Personal Productivity





...help members of your organization:
*Evaluate their attitude and make productive behavioural changes
* Set goals and achieve results
* Increase productivity through controlling priorities
* Communicate more effectively
* Become a team player
* Deal with interruptions
* Thrive in a learning environment
Participants: management, supervisors, sales
more...
From Maaximum Seduction
Maaximum Seduction-Pick up and Seduction Mastery Live in field program-Sept 25th-27th
...tioning their minds so that they develop the right mental attitude and natural core self-confidence primary in iimportance to succeeding at the dating game
2. Teach them "sexually attractive" non-verbal mannerisms that women first look for as soon as they enter a social venue to warm up the women to their approach and further attempts to attract them and seduce them
2 . Give them a
more...
From International Training House
Improving self-discipline
Imagine what you could accomplish if you could simply get yourself to follow through on your planning. Sometimes we know exactly what we should do to reach our goals and still dona t manage to execute the next action. Yet, having the self-discipline to do what needs to be done, dramatically increases your chances to reach your organizational as well as personal goals.
more...
Dealing with negative workspace
Negative workspace is common ground in many mid- to large sized organizations. Ita s impact on the performance of organizations, the social circle (colleagues, teams, managers) and the personal lives of the people concerned cannot be underestimated. In many cases, negative workspace leads to under performance and to individuals leaving the organization. Often, it are the motivated workers
more...
From Fathom Corporate Training
GENERATIONS IN THE WORKPLACE


...ulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, 4 generations -Traditionalists, Baby Boomers, Generation X, and Millennials - have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best,
more...
From Human Resources Services
G K Lim's Passion At Work Program


...
a To achieve a sense of belonging
a To enhance the attitude of being engaged
a To change personal mindset and attitudes
a To look at change from a transformational perspective
a To move to action sans financial incentives
a To accept tools such as KPI, performance management, and talent management as necessary to survival in present day situations
a To view the current
more...
From TrainSmart, Inc.
FISH Training
This course inspires employees to improve customer service, be creative and create positive energy and attitude.
more...
From Dale Carnegie Training - Virginia
Dale Carnegie Course for Effective Communication and Human Relations


...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the
more...
From QA Communication
Power Communication And Self Confidence Workshop
Self confidence building workshop, using the E. D. A. N. method, a powerful proven method based on experiential learning and public speaking as a template. Check http://milis-bicara. blogspot. com for more information. You will learn via experiential learning to:
1. Get the right energy for your thought and action.
2. Having an appropriate dignity.
3. Having a clear reason to anticipate
more...
From BASIX
NLP (Neuro Linguistic Programing)

...ay be in the most composed and most powerful way. LIFE IS ATTITUDE and ATTITUDE can easily be learned and unlearned and relearned through this amazing science and art of NLP. If you understand and acknowledge the path that you had traveled imagine what stopped you in achieving a QUANTUM LEAP of 200 within a span of just 20 of the time that you had spent till now ,then you will REALIZE NLP is
more...
From Credit Management Services Limited
Understanding the Legal Processes in the Collection of YOUR Debts



...ction in Auckland. His wealth of experience and relaxed attitude along with some classic war stories make this seminar one of the most beneficial and enjoyable you will attend.
This seminar on understanding the basic principles on the legal process to assist you the Credit Department in understanding the options, costs, timeframes, etc when taking legal action for outstanding
more...
From Human Xpression - Fast Track NLP & Hypnosis Training
Secrets of Success



...attitude. What happens when your success depends on other people? How do you influence them so their attitude works harmoniously with yours? The answer is found in NLP.
More information on www.humanxpression.co.uk
Discover your exciting advanced communication skills as you learn about this amazing subject. These are essential skills for improving sales, managing people and developing a
more...
From Human Resources Services
G K Lim's "Getting The Message Across"
... wastage, is to ensure that your personnel have the right attitude towards effective communication and the skills needed to communicate well.
This two-day training program is designed to do just that -- help your people have the correct attitude, and a set of skills needed, to ensure that what they say gets through and is understood by the parties to whom the communication is intended.
more...
From Miracle Infocom
Corporate Trainings From Miracle Infocom
...ining
Personality Development Workshop Positive-Mental Attitude training
Professional Etiquette and Grooming training
Stress Management Skills training
Team Building & Working in Teams training
Counselors Training
Written Communication Skills training
Negotiation skills training
************************************************
Contact Person: R. Vignesh
more...
From Thoughtitude
NLP Practitioner Course - 1st February 2010 (7 Days), The Holiday Inn, Gatwick, West Sussex
...t 7 days!!
The 7 Day Licensed Training will teach the attitudes, principles and techniques of Neuro Linguistic Programming, to increase personal effectiveness and to develop those skills in others. On successful completion of the 7 Day Licensed NLP Training you will gain certification through the Society of NLP, the first and largest NLP Certification Organisation in the world. Your
more...
NLP Master Practitioner Licensed Training



...ner training we expect that you will have been taught the attitudes, principles and techniques of Neuro-linguistic programming to increase your personal effectiveness and to begin to develop those skills in others. So when you master being a practitioner of NLP, your skills and techniques are developed so much that you can create your own ways of eliciting and installing change in yourself and
more...
From Hypnosis Healing Centre
HypnoPregnancy and Birthing
The Centre offers certification training in HypnoPregnancy and Birthing for practitioners, and classes and private sessions for expectant mothers/ couples. Dr. Liana Voia uses guided visualization, breathing, body sensations understanding and self-hypnosis techniques to help the expectant mothers go through the pregnancy, the stages of labour and the birth, as well as provide them with
more...
From PsyAsia International
Interviewing and Other Skills for JOB APPLICANTS

Many job applicants have the knowledge, skills, attitude, experience and competencies to undertake a job that is on offer. However, they are not gifted in the art of demonstrating this to selection panels. This one-day event assists job applicants of any age and experience in preparing for the selection process and ensuring that they convey their skills to the panel.
more...
From Teleysia Networks Telecom Academy
GSM Drive Testing and Post Processing for Fresher

...e monitoring and field optimization training to only best attitude and aptitude Telecommunication engineers, who are willing to dedicate their career in most interesting RF Engineering field. Our certification objective is to standardized engineer's skill to meet the network requirement and enable them to contribute best technical delivery. We aim to enable engineers to highly technical to earn
more...
From Square 3 Training
Implementing a Project Management Strategy
Who would benefit from this programme:
This programme is aimed at Directors and Senior Managers and will introduce an organisational approach to effective project management. When applied, this will bring real benefits including:
a A project focused culture which promotes beneficial change
a A consistent methodology for all projects maximising training investment
a An organisational
more...
From in_cr_ove
Leaders are Winners
Leaders grow; they are not made.
Leadership is not so much about technique and methods as it is about opening the heart. Leadership is about inspirationa of oneself and of others.
Great leadership is about human experiences, not processes. Leadership is not a formula or a program, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude,
more...
Move Ahead
Right workplace attitude makes the job easy for people with direct work responsibilities. In addition, it improves workplace co-ordination resulting in better productivity & improved morale.
Move Ahead is a techno behavioural programme based on Total Quality Management principles targeted to instil right workplace attitude, skill & knowledge to the operating level human assets
more...
Take the Wings Udaan
Learning in academic institutions & using this learning to contribute to society through gainful employment, though are essential, yet require different set of skills & attitude.
The challenge becomes daunting for vocational school pass outs because of their young age & pressure to perform early on. This module focuses on the essentials that will help them spread their wings for a smooth
more...
One Step Forward
A little bit more than what we usually do, makes a huge difference to our lives.
When we grow, our organisation & society grows with us.
This module addresses issues that the new joiners may encounter in the welcoming organisation & the ways to cope up with these changes. The objective is to come out as better human being, better professional & a winner.
more...
Excellence through Positive Attitude




This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step in living a successful life
more...
Winning in Workplace




Right workplace attitude makes the job easy for people with supervisory/ managerial responsibilities. Also, it improves workplace co-ordination resulting in better productivity & improved morale
more...
Step up to Success




This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step to succeed in personal & professional life.
This training workshop intends to improve personal effectiveness in societal & organisational settings
more...
From Smile Consultants
The Art Of Selling


... in their businesses through Coaching them into the Right Attitude, a Systematic Approach to sales and the Required Skill-sets.
Who should join the course?
All sales personnel.
The freshers to acquire skill-sets & shape up their Attitude.
Veterans to get a new set of skills and a new viewpoint to Befit themselves in this ever-changing highly competitive market.
Training Methodology:
more...
From SmartWorkEthics. com
Smart Work Ethics Train the Trainer




The Train the Trainer Series is a 4 day workshop that is developed to address Business and Industry's request for employees with a work ethic. Your in-house trainers will learn how to work with Generation Y and how to help your target audience create a work ethic. We all know it should have been taught at home/ in the schools/ etc. but we find that employees lack this teachable trait. By
more...
From Learningminds!
The Ultimate Supervisor
You are on the spot, every day. Ultimately, you are accountable. Your performance is measured according to your groupa s performance. You have to make sure that:
* The work gets done
* Costs are controlled
* Diverse people work as a team
* Upper management is satisfied
more...
The Service Culture
"The Service Culture" is a unique experiential learning event based on proven principles and strategies, which, if properly applied, can change the way things are done at your workplace, positively. "The Service Culture" helps organizations and individuals to catch the energy, release their potential, improve service, enhance performance, develop conscience and boost morale.
Take-away:
This
more...
Sales Attitude dot Com
The world market is heating up. Competitors are appearing out of nowhere and expectations are high, especially from the top. In today's market both the business owner and seasoned professional salesperson have to be producing at their absolute best to stay up with the industry leaders.
Online selling is relatively a newer concept, but no more a innovatory concepta today. Competition have
more...
Will To Win - Re-Charge yourself for Success
...he corporate world on the importance of a positive mental attitude and an intrinsic motivational drive of the employees. Customers are lost, friction and conflicts occur, stress increases, employees report sick, performance at work gets affected, productivity goes down- all due to a negativity at workplace.
The strength to succeed comes from your ability to master your attitude. Successful
more...
From Advanced Corporate Services (ACS)
ACS CONSULTANTS offers Customized Training Programs on the following lines subjects
...ommunication Skills & Body language for Success, Positive attitude.
Self Motivation & Productivity Enhancement.
Turn Fear & Self Doubt into Confidence & Success.
How to negotiate a Win-Win situation.
Program yourself for Total Success.
Stress Management & Effective Relaxation Techniques.
Senior Management Programs
Competency Based Interviewing Skills.
more...
From Persona International
In-House Freelance Soft Skills Trainers Development Program
a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training
This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can
more...
From Megamind Consultants
ACQUIRING LEADERSHIP SKILLS
...
Program Outline:
v Leadership and attitude development
v Development of Leadership Styles & skills
v Five C's of Leadership
v The Fish Philosophy
v Top Ten Tips of Leadership
v True Leaders and non-leaders
v Leading Change
v Situational Leadership
v Delegation
more...
From Learningminds!
Creating Passionate Workplace
CPW program offers ways to make work fun, and is based on studies that indicate that there is a strong link between customer satisfaction and employee satisfaction. It is based on the International best-selling book, Fish Philosophy, that preaches 4 simple principles: Play, Make their day, Be their & Choose your Attitude.
more...
From Evergreen Team Concepts
HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE



The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The
more...
Sales Certification Program


The Sales Certification Program is based on core competencies necessary for sales success as identified by highly successful sales professionals and consultants throughout the United States.
The complete Sales Certification Program consists of ten modules. The first module is a full-day overview on Basic Sales Techniques. The nine remaining modules are half-day content modules covering specific
more...
Powerful Personal Energy: 3 Hour Workshop
Powerful Personal Energy looks at the relationship between consistent personal and professional victory and success and our ability to maintain positive, dynamic energy in our life.
To do this we need our very own PEP (Personal Energy Powerplant).
more...
From Metis ERC India Pvt Ltd
Soft Skills






Supervisory Development programme
Managing Performance
Project Management
Organizational Climate
Leadership
Customer Care
Communication Skills
Managing Change
Business Writing
Improving Personal performance & effectiveness
People management
Facilitation Skills
Workplace issues
Improving professional performance
Team development
Marketing & sales
Finance
Manufacturing Industry specific
more...
From Spectrum Training Services
Real Optimism


...ook can improve your work satisfaction? Having a positive attitude encourages real optimism. But what exactly is attitude?
Your attitude is your own personal filter for everything that happens to you, around you, or within you, but did you know, what takes place in your world is often not as important as how you view it.
You cannot choose what will happen to you. You cannot guarantee success
more...
From Stellar Risk Management Services, Inc
Highly Effective Debt Collection Techniques
Training Content
* Acquiring use in collection terms and vocabulary
* Grasping the fundamentals of the collection process
* Understanding the 4 types of debtors
* Responding to reasons for non-payment
* Resolving problems preventing payment
* Handling difficult conversations and situations
* Reaching an equitable conclusion
* Encouraging a positive dialogue
* Maintaining
more...
From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



...p all round personality with a mature outlook and winning attitude to function effectively in different circumstances by mastering People Smart Techniques.
Develop effective Presentation & communication skills (Listening, reading, speaking, writing & Non-verbal)
Improve Creative and Critical Thinking
Become a self confident person by mastering Leadership, Inter-personal
more...
From Faranani Facilitation Services (PTY) LTD
Life Skills Programme
...attitude of employers was that an employeea s personal life is their own responsibility and people were replaced when they were underperforming.
However society in general has changed, the Labour Law restricts the process in which employees can be replaced. Furthermore, individuals, families, communities, organizations and nations have to deal with issues as diverse as discrimination,
more...
From JEM Business Solutions
Building Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.
We believe that the most successful organizations of the 21st century will be those
more...
From Victoria International College of Business and Technology
Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
...recast. The global trend is an unchangeable fact, but our attitude and preparation can be under our control.
According to the Goldman Sachs survey published in 2008 July, there is a demand for discretionary IT projects slows, CIOs anticipate cutting contract IT workers, staff from third-party service providers and even some of their own in-house staff. The global services companies will also
more...
From JEM Business Solutions
The Role of Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision..
We believe that the most successful organizations of the 21st century will be
more...
From Global Academy of Meta Mind Management
Decision Making Skills - the Meta Mind way


... 2008 from 6: 30pm through 8: 30pm.
Workshop includes: Attitudes, Beliefs, and Skills of effective
decision making, based on the international frameworks of Meta
Mind Management and NLP (Neuro Linguistic Programming)
Workshop investment: Rs 500/- only per person
Venue: Times House, Times of India, Rd no. 3, Banjara Hills,
Hyderabad
Registration contact: Revathi Turaga at 98666
more...
From Learning Lounge Solutions
Train the Trainer Program Certified Trainer and Facilitator
...a bright future. It will give you the knowledge, skills & attitude required to behave like an expert trainer who has got everything under control whilst appearing relaxed and approachable. If you are already in the training field then it will enhance and change your way of looking at training to make every session better and better. The most important ingredient that separates good trainers
more...
From 1-Focus International
Living In Your Limelight - EFT Teleclasses
...attitude back. Nov 29th, 2008, 20: 00 (UCT + 1)
TOPIC 2: I used to feel confident - now I feel like a complete idiot. Dec 2nd, 2008, 20: 00 (UCT + 1)
TOPIC 3: I'm tired of being tired. Dec 9th, 2008, 10: 00 (UCT + 1)
The above workshop series is designed to give participants first -hand experience with EFT (the Emotional Freedom Technique) and NLP (Neuro-Linguistic Programming) to
more...
From Dragon Teambuilding Int. Ltd.
Corporate Outdoor Teambuilding Fun and Sport Events Organization




...e provide a feedback Report on each team members on their attitude/ behaviour after the event
6) We are very flexible to any requirements, even last minute, we tailor-make all of our events to each client needs. We design customized packages of games and activities according to each company requirements and situation
7) We offer Special Services, such as: Lucky Draw, Award Ceremony, Great
more...
From Zupiter Technologies
PHPMySQL Training cum placement for Freshers at ChennaiCoimbatore





... capable to do object based programming in php, must have attitude to write documentation and develop design in UML.
Must be able to design effective and optimize database in MySql and possess advance level of knowledge in SQL queries.
Must have knowledge to handle windows and Linux based apache, php, mysql based development environment. Must have knowledge in linux console mode command
more...
From SineWave Consultancy
THE ART OF GOAL SETTING
...attitude that many people carry, even those in key leadership positions is Who has time to worry about a vision? That s a pie in the sky. I ve got my hands full trying to make a living! . We are so busy trying to achieve something that we are sure we do not have without knowing what we really want! Or we are so busy trying to do the right things and perhaps even do it for the right reasons,
more...
From Training Connection
Customer Service
...eturn.
What you will learn
Maintain a positive attitude
Show attentiveness to customers
Build rapport with customers
Use customer friendly language
Deal effectively with customer complaints and problems
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through
more...
From TACH Solution
Teambonding Experiential Learning Program (Off site teambuilding)

...rounded training includes 4 areas and they are Knowledge, Attitude, Skill and Habit. The course we propose here is none other than the vital one : Attitude. The accurate training concept is to take the Attitude training to be the back bone of all training programs. There are a lot of people, having good knowledge and skill and yet could not perform to the standard that they suppose to have.
more...
From Live to Learn
Customer Service Excellence



How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the
more...
Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
more...
From Motivational Training
Re-inventing Leadership

... How to develop winning leadership attitudes and a winning team.
How to communicate more effectively with people who have different behaviours to you.
How to influence people to perform.
more...
From TACH Solution
Building Positive Working Attitude - Achieving Greater Results!

...attitude in the workplace can be challenging. If you re like most workers, you probably have days that feel like nothing is going right.
How do you get through one of those and still have a positive attitude at the end of the day? If you take a few mental and physical actions through the day, it can make staying positive a lot easier. How it is working in a group or performing your tasks
more...
From TrainersDirect
Resolving Conflict: Strategies for Improving Communication and Building Relationships
...terpersonal Conflict: Consider role of thinking style and attitude; consider historical models of conflict resolution and their success; introduce and practice a model to organize contributing factors
5. Interpersonal Conflict Resolution Techniques: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on
more...
From Affinity Consulting and Training Group
Improving Personal Listening



Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.
more...
From Play On Music Academy
Musical Mania


Musical Mania is an exciting summer performing arts program giving children the chance to write, produce, and perform an original musical in five fun-filled days. The program provides opportunities for children to participate in group music workshops, drama, set design, movement, and costume creation.
Musical Mania is open to children ages 7 12 with an interest in learning new skills relating to
more...
From CDI College of Business Technology & Healthcare
Executive Office Assistant


In today's dynamic world of business, there is a very high demand for people with excellent office support skills and an ability to function efficiently with little or no supervision.
The objective of this program is to help the student develop the skills and insights needed for increased interpersonal and organizational effectiveness, and to have the student acquire a high level of competency
more...
Legal Administrative Assistant
This program is very intensive and covers many aspects of the legal profession. Students will not only enhance their keyboarding and transcription skills, but will also receive hands-on training in the two major word processing programs. Students will learn the proper procedures and terminology used in the legal system. Subject areas will include wills and estates, real estate, corporate and
more...
From Entelechy, Inc.
Recognizing Value


Recognizing Value
Overview
What s important to you? Do you value the products and services that your company offers? Do you think that your attitude impacts what customers think of your company, its products, and its services? The answers are YES, YES, YES!!!
This module helps you develop a perspective on value that will enable you to positively position your company s products and
more...
From A Life of Possibility
Attitude: 7 things you should know!


...Attitude isn't everything,
it's the only thing!" How often do you have a inspiring attitude?
An Attitude that makes you bounce out of bed knowing your going to
amazing things. There are seven things that will determine the
attitude you have and will power "isn't one of them!" Would you
like to feel in control once again? Give your attitude a whole
new look and feel!
Todays call is at
more...
From Entelechy, Inc.
Superior Selection and Interviewing


Superior Selection and Interviewing
Overview
The performance of your company is directly related to the people who work there. Selecting the right people — not just with the skills you need but also with the attitude and characteristics you need — is critical to your company s success. In this training, participants will learn to determine whether candidates have the specific
more...
From Synergy Solutions International
Lead, Motivate, Improve Team Performance







Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The
more...
From Artisan Training College WEEKEND TESOL
Weekend TESOL in Canada


...ESL, then you will need education, training and the right attitude. Our 20 hour training program will introduce you to the theory and practice of teaching methodology, lesson planning and classroom management skills.
Train for 2 days in Canada, with immediate job placement available.
You will leave our course armed with an exposure to dynamic, latest teaching methods used by ESL teachers
more...
From Crossroads Consulting
Back to Basics Supervision

Back to Basics Supervision - Often we forget the basics of supervision in our day-to-day operations. Whether we are a new supervisor or a long-time manager, our bag of tools may become rusty without use and proper care. Back to Basics Supervision is a two-hour workshop that looks at the characteristics of management, attitude, self-confidence, coaching, the circle of motivation and a success
more...
From Calyptus Consulting Group
Customer Service Skills

...ticipants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style, communication pattern, and follow-up. Participants will learn to
more...
From Proven Training Solutions
Handling Employee Attitude Problems
Handle employee attitude problems, negativity, griping and complaining. Learn effective management and communications skills in this training in order to be a stronger supervisor with the difficult people and other problem causers at work.
more...
Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
more...
From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
more...
Fundamentals of Supervision

An ancient Chinese philosopher said that the art of effective leadership is getting people to do what you want them to do while letting them believe it was their idea in the first place. It is the ability to mobilize the energies of other people to achieve a goal or an objective. In short, leadership means motivating other people to follow. And the finest leadership motivates others while
more...
From Alliance Training and Consulting, Inc.
How to Legally and Effectively Deal with Employee Attitudes
This is a course that clealy defines how to legally and effectively deal with employee attitudes. Increase employee morale and team spirit. Enhance your coaching skills and abilities. Understand how to separate attitude and behavior issues. Gain a clear understanding of how to safely and legally discipline employees.
more...
From GHR Training Solutions
On Top of Stress
...articipants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it).
Various relaxation and energizing exercises are included throughout.
[NOTE: Such topics as Listening Skills, Anger Management and Dealing with Difficult People can be included in the
more...
From Alliance Training and Consulting, Inc.
How to Effectively Deal with Employee Attitude Problems
Enhance your coaching skills and abilities. Increase your knowlege of how to safely and effectively and legally discipline employees.
more...
From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
more...
From People Tree Training Northampton
Customer Care - Putting People First & Complaint Handling for 'Happy Endings'

Learn to understand key interpersonal skills that can make every communication with your customer a positive one. Understand the important stages of our communication and how your attitude can predetermine an outcome. Working on group and team activities during this one day course we examine customer care in detail and set clear standards of service. We look at the links between motivation and
more...
From The Really Big Impact Company
The Mindset of Really Big Impact Selling


...oblem.
Motivation and Positive Affirmations
A positive attitude is certainly essential for success. But simply making positive statements to yourself won t change anything. Utilisation of Neuro linguistic techniques and coaching creates new positive neural pathways in the brain, which will induce a different mindset.
Unfortunately these are temporary solutions. The effect fades and it is
more...
From Arun Chitlangia
Personality Development


10 Sessions of 2 Hrs. each will transform your personality for ever.The topics incluse Attitude, Perception, Persistence, Time Management, Team Work, Leadership, Communication, Public Speaking, Body Language etc.
The sessions are interactive and humourous with lots of Role Plays, activities, Case studies and of course usual lectures.
more...
