Instructor Led Attitude Training in Canada
Attitude Training Provider? - Tell us about your Training!
From Last Minute Training
Time Mastery & Personal Effectiveness
Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn
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Resolving Conflict in the Workplace
...who complete this workshop will:
* Keep their attitude when others begin to wear them down.
* Make commitments and follow through.
* Reduce and eliminate indecisiveness by practicing regular goal setting.
* Build a stronger platform for public speaking and making presentations.
* Look ahead and focus on growth and opportunities.
For more information please
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Customer Satisfaction Servicing Customers on the Telephone
Participants who complete this workshop will:
* Learn the difference between customer Service and customer Satisfaction.
* Master the invaluable tool of Active Listening by hearing and interpreting what customers say and don't say. Learn how to deal with difficult callers and deal with information despite the manner in which it was communicated.
* Recognize forbidden phrases and
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Understanding Conflict and Adversity
This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world.
Participants who complete this workshop will:
Keep their attitude when others begin to wear them down.
Make commitments and follow through.
Reduce and eliminate indecisiveness by practicing
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Elite Customer Service Module 26
...w people that you truly care through your actions and the attitude that you project.
# We will discuss the significance of basic codes of conduct for elite customer service and how your interactions with a customer should make them feel for better overall results.
# Gain the necessary knowledge to suppress and resolve conflict using a variety of techniques and ideas that are outlined in this
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Client Care Representative CCR Certified Training Program 2 Days
... in the group and fosters customer confidence. A positive attitude goes a long way in promoting excellence in customer service. Learn skills to treat your customers with empathy, sincerity and consistency.
Ideal Participants
Ideal for new agents or as a refresher course for others.
Certification Course
Certification provided by the Toronto Chapter of the International Customer Service
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Attitude is a Choice
Participants who complete this workshop will:
Take initiative and lead attitudinal changes through personal accountability.
Inspire success strategies throughout the organization.
Make decisions and set goals.
Maintain a positive attitude before, during and after communications with
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From NLP Possibilities With DHE
NLP Weekend Practitioner Program
NLP Practitioner Weekend Program - Feruary 18/ 19, March 24/ 25, April 14/ 15 and April 27/ 28/ 29. Must attend all four weekends.
NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario, Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
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NLP Practitioner Fast Track Certification Program Summer Intensive
NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
Fast track careerists and entrepreneurs seeking to maximize their opportunities.
There is a worldwide demand of skilled NLP
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NLP Practitioner Fast Track Certification Program




NLP Possibilities With DHE offers this specifically designed certification program in Toronto, Ontario Canada for:
People in transition seeking to refocus their life goals
Holistic practitioners and coaches seeking to integrate NLP language into their work.
Fast track careerists and entrepreneurs seeking to maximize their opportunities.
There is a worldwide demand of skilled NLP
more...
From Ignite Success
Your Attitude is Showing
...tween themselves and another individual or group. In Your Attitude is Showing, you will learn to recognize and interact with others and to adapt to different values and beliefs systems. The workshop includes a values assessment with report to give a more complete understanding of how your values impact your decisions and how to interact more easily with others. Once you learn to see the world
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From Corporate Training Services
Personal Productivity and Time Mastery


... positive results. Ita s about embracing a positive attitude and taking responsibility to actually make personal productivity happen. It means changing habits or activities that result in a waste of time. It means being willing to experiment with new ideas and innovative ways of looking at the worlda in finding optimum ways to maximize productivity.
Benefits: Individuals who manage
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From Cameron Leadership Development Inc.
Effective Personal Productivity





...help members of your organization:
*Evaluate their attitude and make productive behavioural changes
* Set goals and achieve results
* Increase productivity through controlling priorities
* Communicate more effectively
* Become a team player
* Deal with interruptions
* Thrive in a learning environment
Participants: management, supervisors, sales
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From Hypnosis Healing Centre
HypnoPregnancy and Birthing
The Centre offers certification training in HypnoPregnancy and Birthing for practitioners, and classes and private sessions for expectant mothers/ couples. Dr. Liana Voia uses guided visualization, breathing, body sensations understanding and self-hypnosis techniques to help the expectant mothers go through the pregnancy, the stages of labour and the birth, as well as provide them with
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From Affinity Consulting and Training Group
Improving Personal Listening



Effective communication depends on the clarity, speech style, and tone conveyed by the person sending the message, as well as the ability of the listener to attend to the message. But listening effectively is more than just hearing. Listening is the ability to receive and interpret verbal messages and other cues, like body language, in order to respond in ways that are appropriate to the purpose.
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From Excel Thru Learning
Conflict Is Not Your Enemy
...ct?
a 1) Change
a 2) Stress
a 3) People
a 4) Attitude
What Triggers Conflict in You?
a Anger and Conflict
a Conflict Traps
Conflict Management Styles
a Determining Your Conflict Management Style
a How Do I Act in Conflict?
The Conflict Resolution Process
a Diplomacy and Tact During Conflict
a Taking the Emotion Out of the Conflict
a The Four Step
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From Live to Learn
Customer Service Excellence



How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction?
Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence.
Allow us to help you develop a service culture, which sets you apart from the
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Adventures in Attitude



Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others.
This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility and
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From Victoria International College of Business and Technology
Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
...recast. The global trend is an unchangeable fact, but our attitude and preparation can be under our control.
According to the Goldman Sachs survey published in 2008 July, there is a demand for discretionary IT projects slows, CIOs anticipate cutting contract IT workers, staff from third-party service providers and even some of their own in-house staff. The global services companies will also
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From Artisan Training College WEEKEND TESOL
Weekend TESOL in Canada


...ESL, then you will need education, training and the right attitude. Our 20 hour training program will introduce you to the theory and practice of teaching methodology, lesson planning and classroom management skills.
Train for 2 days in Canada, with immediate job placement available.
You will leave our course armed with an exposure to dynamic, latest teaching methods used by ESL teachers
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