Instructor Led Attitude Training in United States
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From Taylor Performance Solutions, Inc.
Presentation Skills for Speaking to Groups
If you or your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:
Develop tailored materials to meet the audience's needs
Develop a mission statement, theme, and outline
Use
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Presentation Skills for Speaking to Groups
From Calyptus Consulting Group
Customer Service Skills

...ticipants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate style, communication pattern, and follow-up. Participants will learn to
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Customer Service Skills
From Bold New Directions
Negotiating Success




...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
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Negotiating Success
From Management Training Institute
Negotiating Success For Managers




...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
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From Portnov Computer School
Job Search
The course is designed for job seekers interested in mastering their job search and interviewing skills. The class covers all the major issues involved in successfully navigating the job market from resume and cover letter preparation to finding open positions to competing at the time of a job interview.
Participants master the following skills:
Understanding the job market
How job market
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From Tools 2 Succeed, Inc
Positive Attitude Workshop


...Attitudes are contagious. Is YOURS worth catching?
Learn to be the manager that successful companies fight to keep, and help your employees to have that positive impact too. Our attitude affects our behavior, which in turn affects our job performance. Learn to demonstrate good humor, dependability, integrity, and the ability to be a positive influence.
HR Professionals: This program
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From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations




...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers. These attributes have been incorporated into a process that
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Strictly Business The Dale Carnegie Immersion Seminar




If you've always wanted to take the Dale Carnegie Course but could never find the time, then this program is the one for you.
Focusing strictly on business issues and communication, you will gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your
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From Soundtraining. net
Mastering Customer Service for IT Professionals
...rs
*The importance of maintaining a positive, optimistic attitude when dealing with end-users and co-workers
*How to use "emotional intelligence" to provide better customer service and manage your stress
*Ways to deal with angry customers (rude or abusive end-users) for positive results
*The keys to effective communication with end users
*Know how to overcome barriers to communication when
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From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors




The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
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From Occupational Safety Training Institute
Manual Materials Handling - PowerLift
WHAT IS POWELIFT TRAINING?
This is a non-traditional material handling train-the-trainer course. This is not the usual "place your feet shoulder distance apart, keep your back straight and lift with your legs" type training.
It is a patented method of training.
a Entry level to long time employees decide immediately to use PowerLift because they can feel the difference it makes.
a
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From Treeline Training, Inc.
How to Handle Change and Upheaval
...change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
Course Objectives : Successful completion of this course will increase your knowledge and ability to:
a Evaluate typical attitudes toward change
a Recognize the signals of change related stress
a Understand the
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How to Be an Outstanding Receptionist
You are the face of your organization to others. Do you appear poised and professional, or do you more often feel scattered from all the multitasking you are asked to do? This program gives you the skills and strategies to create a welcoming environment to clients, visitors and colleagues, to deliver the highest level of customer service, to handle angry or impatient people with diplomacy, and
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From People Biz Inc.
Healthy Solutions Group Coaching Program starts Oct 20th
... develop a plan to aspire to, just drop the perfectionist attitude now! We will put in place actions that are systematic and repetitive. Exercise is a natural outcome and result of being healthy. You will do exercise purely for health reasons, not for a great looking body. We will work on being healthy together; you will create your exercise program.
This is really where your program begins,
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The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx
...e and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principals of coaching and how to apply them.
WHO SHOULD ATTEND
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The Coaching Clinic -Coaching skills for managers


...ve and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principles of coaching
Who should attend?
Managers and Leaders who
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From People Skills Institute
Coaching for Results
Todaya s competitive business environment has put a tremendous emphasis on leaders to achieve positive results, and higher levels of performance from their employees staff and team members. At the very least todaya s leader, manager, or supervisor must be a good coach. Coaching means working with people to help them develop the knowledge, skills, attitude, and role expectation to be
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From TrainersDirect
Resolving Conflict - Strategies for Improving Communication and Building Relationships
...terpersonal Conflict: Consider role of thinking style and attitude; consider historical models of conflict resolution and their success; introduce and practice a model to organize contributing factors
5. Interpersonal Conflict Resolution Techniques: Roger Fisher s 5 Step Process (a. separate people from problem, b. focus on interests, not position, c. invent options, d. rely on
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From PTR Training
Team-Building
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common goals
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How to Build and Maintain a Successful Team
Teamwork has become a necessity in virtually every industry. But how do you get your team to really click on all cylinders? This interactive program teaches you how to get your team to act as one while maintaining individual accomplishments. Youa ll learn how to overcome any lack of cohesiveness, leadership, or positive attitude and how to maximize team efforts in working toward common
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From Expanding Thought
Manager as Coach


A major aspect of leadership is to develop people. But people development is rarely intuitive nor taught in colleges. Additionally, a manager may never have had a good role model.
Thus, managers require education and practice to learn how to coach people to maximize performance.
To be a coach at work, the manager has to ask more questions than provide answers, treat people as individuals, be
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From Courage Speaks, LLC
Dealing with Negativity in the Workplace
...Attitude Adjustment?
Morale Low? Under Stress? Surrounded by Negative People?
It can be hard to stay positive when faced with challenges and change. And its even harder when youa re surrounded by negative people.
Learn secrets to being up even when things are down!
Eliminate negativity and increase your energy and productivity!
Want to feel positive on the job again? Want to
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From Negotiations Training Institute
Negotiating Success
...o look for common ground and a relationship based win-win attitude. Proactivity ensures that negotiators lead the way to success through a strong and thorough mutuality-based process. And R. E. S. P. E. C. T. shows how to use Responsiveness, Empathy, Service, Perspectives, Esteem, Courage and Truth-telling as essential ingredients in todaya s successful negotiations. The results are that
more...
From Fathom Corporate Training
GENERATIONS IN THE WORKPLACE


...ulted, hurt or upset by a remark, a joke, an outfit or an attitude.
For the first time in history, 4 generations -Traditionalists, Baby Boomers, Generation X, and Millennials - have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best,
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From Marigold Consulting
Transform Your Life Through the Power of Positive Thinking
...attitude and personal outlook make a difference in your overall contentment. Topics covered include recognizing and eliminating negative self-talk, showing gratitude affects your attitude, taking inventory of your relationships and cleaning house, every cloud has a silver lining, and learning how to encourage yourself when others don't. Participants will understand the physical, emotional, and
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From TrainSmart, Inc.
FISH Training
This course inspires employees to improve customer service, be creative and create positive energy and attitude.
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From Dale Carnegie Training - Virginia
Dale Carnegie Course for Effective Communication and Human Relations


...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the
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From Communication Ideas
Employee Engagement Training and Communication Program
Off-the-shelf, in-class, or online program to enable you to create employee engagement at work. Covers key drivers of engagement including leadership, communication, training, managera s communication, innovation, teamwork, and more. Request a free sample package.
We also offer certification to enable you to get trained and then acquire all the materials, facilitatora s guide, PP
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From IMPROVentures
TEAMprovising - Teamwork and Rapport thru the lessons of improvisation
"TEAMprovising " enables groups to gain trust, improve communication, and heighten comfort with one another -- all using the fun of improvisation! While entertaining, is actually geared to develop interpersonal communication skills such as:
- accepting each othera s ideas - listening and reacting
- sharing focus - taking reasonable risks
- clear
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From Professional Development Systems
Attitudes for Excellence


...ing personal stories, powerful leadership principles, and attitudes for excellence that I have applied and utilized in living my life. Those that attend see and discover how they can do the very same thing. The session participants will laugh, and I mean laugh hard and good, they will learn, and ultimately make more effective life decisions as a result of participating in this special
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From Case Western Reserve University - Executive Education
Innovation by Design Creating Powerful Customer Experiences and Solutions May 2 3 2012
...e infrastructure. It also requires changes in culture and attitudes.
In this two-day seminar, design method and design attitude will be introduced as a lens to address these challenges. Through case studies, hands-on exercises and interactive discussion, participants will learn key differences between product-oriented logic and experience-oriented logic and how to mobilize internal resources
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From Michigan Pistol Academy
Michigan Concealed Pistol Certification Course

...gned to develop the students basic knowledge, skills, and attitude essential to the safe and efficient use of a handgun for protection of self and family, and to provide information on the law-abiding citizena s right to self-defense.
This course also covers defensive shooting, basic defensive handgun skills, firearms and the law including:
a Possession
a Ownership
a Use of
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From Wemmers Consulting Group, Inc
Advanced Sales Call Improvement
A one-day workshop filled with current and proven ways to accelerate sales team results. Postiive results seen in as little as 30 days. Well-proven in over 50 different industries. Every attendee receives a professional sales strengths & weaknesses assessment - 24 pages. This is explained in detail and shown how to use personally and professionally. Included in workshop: making great cold calls,
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From Stellar Risk Management Services, Inc
Highly Effective Debt Collection Techniques
Training Content
* Acquiring use in collection terms and vocabulary
* Grasping the fundamentals of the collection process
* Understanding the 4 types of debtors
* Responding to reasons for non-payment
* Resolving problems preventing payment
* Handling difficult conversations and situations
* Reaching an equitable conclusion
* Encouraging a positive dialogue
* Maintaining
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From SmartWorkEthics. com
Smart Work Ethics Train the Trainer




The Train the Trainer Series is a 4 day workshop that is developed to address Business and Industry's request for employees with a work ethic. Your in-house trainers will learn how to work with Generation Y and how to help your target audience create a work ethic. We all know it should have been taught at home/ in the schools/ etc. but we find that employees lack this teachable trait. By
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From Attitude Integrity Motivation High
AIM High Attitude Integrity Motivatin
Professional Speaker and Educator
Teaching - CPR, AED, Basic First Aid (ASHI/ HSI)
Speaking - Motivation, Inspiration, Leadership Skills,
Communication Skills
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From POWER Optimism, LLC
Leadership with a Positive Edge


...vative process, Dana shows how to cultivate aown positive attitude so individuals can think creatively, react with flexibility and master the ups and downs of the business cycle. In addition, participants will learn how to help others fine tune their positive edges. Danaa s proven strategies open the door to new possibilities and guarantee greater success.
By taking this workshop,
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From The Koenig Group
Negotiating Skills
...ct by Controlling the Climate
a Elements of climate, attitude, Meta-Talk, gestures
a Typical climates and how to predict them
a Experimentation in creative negotiating climates
a Working climates you should know
Reading Non-verbal Communications
a Meta-Talk (hidden meanings) and how it applies to negotiating dialogue
a Reading gestures, feelings, expressions, mannerisms
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Cross Cultural Communication Skills
... believable and credible messages
a Ensuring that your attitude supports rather than hinders communication
a Speaking through silence
Cross-Cultural Communication
Navigating beyond cultural boundaries
a Developing greater sensitivity to cultural differences
a Avoiding potential cross-cultural pitfalls
Working with filters and assumptions
a Raising your awareness to avoid
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From Dale Carnegie Training
Dale Carnegie Course Effective Communications Human Relations




...lver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Who Should Attend
Employees at all levels in a corporation who seek to maximize their performance, become stronger leaders and add more value to the
more...
From Christine Donovan & Associates
How to Be a Great Success in the Workplace
...for workplace success and survival such as: the value of attitude, your reputation and character, going the extra mile, getting along with others, time management and organization, the law of reciprocity, listening, and much more.
All levels and professions enjoy and are inspired by this program; It raises productivity, workplace harmony and morale; It gives managers a solid foundation
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From JEM Business Solutions
Building Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.
We believe that the most successful organizations of the 21st century will be those
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The Role of Trust
...absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision..
We believe that the most successful organizations of the 21st century will be
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From Training Connection
Customer Service
...eturn.
What you will learn
Maintain a positive attitude
Show attentiveness to customers
Build rapport with customers
Use customer friendly language
Deal effectively with customer complaints and problems
To handle angry and difficult customers
Interpret non-verbal communication
Provide quality service over the phone
Communicate effectively through
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From Entelechy, Inc.
Recognizing Value


Recognizing Value
Overview
What s important to you? Do you value the products and services that your company offers? Do you think that your attitude impacts what customers think of your company, its products, and its services? The answers are YES, YES, YES!!!
This module helps you develop a perspective on value that will enable you to positively position your company s products and
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From A Life of Possibility
Attitude: 7 things you should know!


...Attitude isn't everything,
it's the only thing!" How often do you have a inspiring attitude?
An Attitude that makes you bounce out of bed knowing your going to
amazing things. There are seven things that will determine the
attitude you have and will power "isn't one of them!" Would you
like to feel in control once again? Give your attitude a whole
new look and feel!
Todays call is at
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From Entelechy, Inc.
Superior Selection and Interviewing


Superior Selection and Interviewing
Overview
The performance of your company is directly related to the people who work there. Selecting the right people — not just with the skills you need but also with the attitude and characteristics you need — is critical to your company s success. In this training, participants will learn to determine whether candidates have the specific
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From Synergy Solutions International
Lead, Motivate, Improve Team Performance







Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The
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From Proven Training Solutions
Handling Employee Attitude Problems
Handle employee attitude problems, negativity, griping and complaining. Learn effective management and communications skills in this training in order to be a stronger supervisor with the difficult people and other problem causers at work.
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Overcoming Negativity in the Workplace
Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people.
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From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
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Fundamentals of Supervision

An ancient Chinese philosopher said that the art of effective leadership is getting people to do what you want them to do while letting them believe it was their idea in the first place. It is the ability to mobilize the energies of other people to achieve a goal or an objective. In short, leadership means motivating other people to follow. And the finest leadership motivates others while
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From Alliance Training and Consulting, Inc.
How to Legally and Effectively Deal with Employee Attitudes
This is a course that clealy defines how to legally and effectively deal with employee attitudes. Increase employee morale and team spirit. Enhance your coaching skills and abilities. Understand how to separate attitude and behavior issues. Gain a clear understanding of how to safely and legally discipline employees.
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From GHR Training Solutions
On Top of Stress
...articipants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it).
Various relaxation and energizing exercises are included throughout.
[NOTE: Such topics as Listening Skills, Anger Management and Dealing with Difficult People can be included in the
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From Alliance Training and Consulting, Inc.
How to Effectively Deal with Employee Attitude Problems
Enhance your coaching skills and abilities. Increase your knowlege of how to safely and effectively and legally discipline employees.
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From Henderson Training
Pinpointing Facts
Pinpointing Facts
"Saying what you mean and meaning what you say"
When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager gives
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