Online Attitudes eLearning

Managing from Within Self-empowerment ...you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance. This  more...

The Facilitator Role The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or  more...

Facilitative Leadership ...any. By utilizing facilitative techniques, you can change attitudes and create a more cohesive, supportive learning environment. This course starts by identifying the differences between group facilitators and facilitative leaders. You will learn techniques to recognize and work with all levels of interaction. You will discover what makes an effective facilitative leader. And finally, you  more...

Negotiation Essentials Avoiding Pitfalls in Negotiation Negotiation Essentials: Avoiding Pitfalls in Negotiation Negotiations can be tough. But keeping your wits through pressure and problems can lead to breakthroughs and success. Negotiations commonly fail because poor approaches and tactical blunders create additional stumbling blocks to overcome. Negotiators need to be aware of the kinds of actions or attitudes that can hinder the achievement  more...

Motivating a Winning Sales Team ...ou increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams motivated by creating a team identity, building team morale, and rewarding your team. You'll discover how to set sales team goals, help individual team members create performance-development plans, and monitor their progress. You'll also explore the key steps for delivering  more...

Applying Lean in Service Manufacturing Organizations ...An organization's culture dictates how people work, their attitudes toward work and change, their relationships with each other and management, and the way change is introduced and implemented. Any company that wants to make sustainable improvements can benefit from a Lean culture. Effective Lean enterprises successfully turn knowledge into action. Continuous improvement or kaizen is key to  more...

Diversity and You ...anges that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the workplace is very important. Equally  more...

Customer Driven Process Improvement From Customer Needs to Process Requirements ...tant information about customers' needs, perceptions, and attitudes. But what do you do with the insights you gain from it? Translating the voice of the customer into measurable process requirements is the next step. It means taking those initial insights and digging deeper so that you can turn customer needs into process goals. This course shows you how to do this. It describes what critical  more...

Fundamentals of Organizational Behavior for the Individual Fundamentals of Organizational Behavior for the Individual Globalization, diversity, outsourcing, virtual teams, downsizing, and changing forms of work are just some of the challenges facing companies today. Managers must be prepared to deal with the organizational issues that such challenges give rise to. Whether you're in Human Resources, a manager of a large department, or the leader of  more...

Organizational Behavior Dynamics of a Positive Organizational Culture ...ptable behavior, and shared traditions, values, policies, attitudes, structures, and beliefs within any relatively stable organization. In this course, you'll learn how to foster a positive organizational culture. You'll first learn about the characteristics of a positive workplace culture and the benefits it offers. You'll consider the elements that drive the culture of an organization, such  more...

Managing Workforce Generations Working with the 21st Century Generation Mix Managing Workforce Generations: Working with the 21st Century Generation Mix Many of the same influences have shaped the lives and work experiences of the newer generations - the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both  more...

Managing Attitudes During Difficult Times ...Attitudes During Difficult Times Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in  more...

Preventing Sexual Harassment for Employees ...ities. There are tips to help employees examine their own attitudes and behaviors, and warnings about things they might be doing unintentionally that give the wrong impression. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Preventing sexual harassment is everyone?s responsibility, but employees may not know exactly what to do  more...

NETS`T - National Education Technology Standards for Teachers ... defines the fundamental concepts, knowledge, skills, and attitudes for applying technology in educational settings. All candidates seeking certification or endorsements in teacher preparation should meet these educational technology standards. It is the responsibility of faculty at cooperating schools to provide opportunities for teacher candidates to meet these standards. The six standards  more...

SalesPlus ...ssful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this  more...

Valuing Diversity in the Workplace ...l possible. In this course, you will learn about your own attitudes toward diversity along with specific skills to work effectively with other employees who have different backgrounds and training. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Valuing Diversity in the Workplace In today?s  more...

Leading Generations X and Next ...ns X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development opportunities. The second lesson focuses closely on Generation X. This generation's work traits, personality  more...

Leadership and Change Take a minute to think of people whom you consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph  more...

Building Brand Equity ...se dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth.So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes? This course will answer each of these questions in depth. You will analyze the components of  more...

Preparing for Change ... future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take advantage of the opportunities for personal growth that can accompany organizational change. You gain insights into how to learn, and when to learn. You acquire the skills and strategies you need to manage your own change effectively. The course also shows you how to focus on  more...

Perspectives on Conflict in the Workplace ...is meant by the term "conflict," and what are the general attitudes towards it in the workplace? In this course, three prevailing attitudes towards conflict are compared. These are that: --Conflict is always a bad thing --Conflict is always a good thing --A certain level of conflict is productive, but too much is undesirable. This last view informs the rest of the course, which goes on  more...

Handling Conflict ...r instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own needs, to only being concerned about other people's needs. This spectrum gives rise to five possible strategies for dealing with conflict. Whatever strategy you  more...

Mastering Negotiation ...s to develop mastery in negotiation. Adopting the values, attitudes, and beliefs of master negotiators is a significant step in the process. You will also become familiar with methods of positively influencing others and assuming a power stance. Effective habits of master negotiators are presented along with a tool kit of sure-fire negotiating tips. You may be surprised to discover that  more...

How to Work with Negative People and Procrastinators Don't you hate it when people say they'll do something, but when the deadline is up, it turns out they somehow never managed to get around to doing it? Or what about people who whine all the time? You might come in to work in the best of moods, but after ten minutes of someone complaining nonstop while you're waiting to fill your coffee cup, your day is shot. If you're tired of putting up with  more...

Leadership Development Motivation ...nizations. Demonstrate actions and attitudes that enhance employee motivation. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the knowledge you have gained,  more...

Employee Performance Managing Difficult People ...m members to address their difficult personalities. Their attitudes are affecting other employees in the department, as well as the organization's overall productivity. You need to assess the situation and work with the team members to find a solution. Unit 3: Communicating with Difficult People (0.5 - 1 hour) Communicate clearly with a difficult person.  more...

Essentials of Management Creating a Positive Workplace ... job, as well as the best methods for addressing negative attitudes. In addition, students learn how to apply guidelines for creating a fun atmosphere throughout their office, department, or division. Learn To Understand why positive employees help an organization succeed. Meet the needs of employees in order to motivate them to  more...

Managing the Expert Managing the Unique Needs of Experts ...ert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing an expert  more...

Team Participation Decision Making in Teams ... criteria. Identify and avoid attitudes and behaviors that defeat consensus. Audience Managers and employees who want to learn how to make effective team decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives  more...

Frontline Leadership Positively Influencing Workplace Culture ... Follow the process for addressing negative attitudes. Follow guidelines for inspiring employee innovation. Identify steps of the process for addressing failed innovation. Audience This program is developed for all employees in an organization who want to learn how to use an organization's culture to influence workplace  more...

Managing the Expert - Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts.  more...

Changing Corporate Culture ...ow have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of providing a climate of acceptance, explains policies and practices that further the goal of diversity, and suggests ways to  more...

Service Teams and Service Stars The Olympic athlete, the Nobel Prize winner, and the Oscar-nominated actor all have something in common. They are all stars in their areas of expertise. This course will move you to the level of stardom in the area of customer service. In profiling the highest achievers, you will grasp the meaning of leadership, the importance of long-term focus, and the secrets to making your customers more  more...

Reducing Medication Errors A Focus on the Med Pass ...ation in implementing effective strategies and changes in attitudes to decrease these error rates. Errors are in effect a breakdown of a system and not the sole responsibility of any one individual. Designed for the licensed nurse and certified medication aide, this course will provide information on the scope of problem, the cause and the prevention of medication errors. With a focus on the  more...