Online Attributes eLearning Training

Excel 2002 This course introduces students to basic spreadsheet features and acquaints them with the tools used in Microsoft Excel 2002. As the course becomes more advanced, students will learn how to customize workbooks by changing worksheet attributes, use lists to store and organize data, use functions in financial and logical formulas, and format worksheets using AutoFormat and predefined styles. more...

Microsoft Excel 2002 Level 2 This course introduces students to an additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles. more...

MQSeries MQSeries more...

Oracle Applications Release 11i: Workflow - Part 1 Oracle Applications Release 11i: Workflow - Part 1 course introduces the learner to the architecture and advanced notification components of Oracle Workflow 2.5. In this course, the learner will gain an insight into the use of Workflow in business processes and methods for planning and creating a Workflow process. Oracle Workflow gives end users and technical personnel the ability to automate and more...

Oracle Applications Release 11i: FlexFields Key and descriptive FlexFields give end users and technical personnel the ability to customize an Oracle Application to meet their business requirements without programming. Key FlexFields enable multi-segment, intelligent keys, and allow segment validation and security. Descriptive FlexFields provide users custom expansion space on forms. This course introduces the learner to different types of more...

Microsoft Word 2000 Proficient User This course provides participants with the intermediate skills to use Microsoft Word 2000 on a daily basis in their workplace. At the completion of this course, students will learn to format and proof a document; enhance a document with drawing objects, charts, Clip Art, graphics and presentation enhancements; create a mail merge; and create envelopes and labels by merging an address list. more...

Microsoft SQL Server 7.0: System Administration - Part 5 This is the final course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...

Designing and Implementing Web Sites with Microsoft FrontPage 98 - Part 1 This is the first course in a three part series that will provide Web developers how to create static and dynamic HTML pages. more...

Netscape Directory Server: LDAP Enable Applications This course is part of a series on Netscape Servers. This course begins with an overview of Directory Server and Lightweight Directory Access Protocol (LDAP). Next, the functions, filters, attributes, and customization of the HTML Gateway is covered. Finally, students will learn about LDAP client development in Java. more...

Windows 2000 - Installing and Configuring Active Directory To provide an overview of the Active Directory installation and configuration process Students preparing for Microsoft exam 70-217; students working in a medium to very large computing environments that use the Windows 2000 network operating system more...

LAN Software Implementation This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network. more...

Remote Access Using Cisco Easy VPN To configure remote access using a Cisco Easy VPN server The primary target includes network designers, network administrators, network engineers, and system engineers. more...

Custom Controls and Security with C 2005 and ASP NET 2 0 To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam more...

Custom Controls and Security with Visual Basic 2005 and ASP NET 2 0 To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam more...

Progressing through the Complex Sale High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The more...

The Contact Center and Technical Support Agent In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as more...

Using Surveys to Measure Customer Satisfaction ...e you the tools to do this. Once you have established the attributes of your service that customers value the most, by gathering their qualitative feedback, you need to gauge how they rate your company's ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you. The first lesson explains why it's more...

Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics. When customer satisfaction programs begin with a survey, and not a plan, the more...

Customer Satisfaction Analysis and Implementation What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are more...

Interacting with the Customer Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome more...

Essentials of Internal Consulting You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This more...

Introduction to IT Project Management Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this "Introduction to IT Project Management" course in the "Project Management for IT Professionals" series, you will gain valuable insight into project management with a special focus on managing IT more...

Working with Difficult People Respond to Challenges Working with Difficult People: Respond to Challenges, is the thirteenth of fourteen courses in this curriculum. After the completion of this course you will be able to demonstrate several techniques to effectively handle minor and periodic personality differences. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by more...

Strategies for Facilitating Critical Thinking Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined more...

Critical Thinking Skills for Managing Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical more...

Self-empowerment Managing from Within Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and more...

The Emotionally Intelligent Leader Putting emotional intelligence to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new more...

Attracting Motivating and Retaining Technical Professionals If you're having problems finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining more...

Communication Skills for Successful Management Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal more...

Process Management Skills Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price. Likewise, efficiency is critical to the effectiveness of a manager and to the more...

Managing High Performers Identifying Competencies and Interviewing Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for more...

Introduction to Work Force Generations Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and more...

Attracting Developing and Retaining Generations How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons. Managers, HR professionals, team leaders, department leads, and company more...

Delegation Basics Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare more...

Managing from a Global Viewpoint The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team. more...

Defining and Mapping the Six Sigma Process Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a more...

Six Sigma DMAIC Analyzing the Process Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9 more...

Programming with XHTML 1 1 Basic Concepts This course covers basic concepts about Extensible Hypertext Markup Language (XHTML). The course provides an overview of the World Wide Web (WWW) and markup languages including Standard Generalized Markup Language (SGML), Hypertext Markup Language (HTML), Extensible Markup Language (XML), and XHTML. The course also provides comparison between various markup languages. In addition, the course more...

Programming with XHTML 1 1 Embedded Objects and Hyperlinks This course covers basic concepts about embedded objects and hyperlinks in Extensible Hypertext Markup Language (XHTML) documents. The course describes various XHTML tags to embed multimedia objects such as images, audio, video, and animation. The course also provides information for creating hyperlinks, bookmarks, and image maps. The intended audience for this course includes Technical Managers, more...

Programming with XHTML 1 1 Advanced Tags ...orms, and frames. The course describes the tags and their attributes to create and format tables and define column groups. The course also explains the tags used to create static forms and frames. In addition, the course covers creating menus, specifying special characters, and setting colors for a Web page. Finally, the course describes the key concepts related to internationalization. The more...

Advanced JavaScript This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior more...

Fundamentals of HTML Programming This course enables students to understand Web page development using HTML as the programming language. The course explains the concepts of developing basic and advanced HTML pages with the help of tables and forms. This course deals with HTML 3.2 and HTML 4.0. This course is intended for students who are interested in developing web pages using HTML as the programming language. more...

XML Basic Concepts and Techniques The XML: Basic Concepts and Techniques course is the first course in the XML curriculum. This course is meant for Web programmers who want to use Extensible Markup Language (XML) to transport and exchange data over the Internet. The course explains how users can apply XML to their advantage. It also describes the procedures for creating well-formed XML documents and Document Type Definitions more...

Using Basic Dreamweaver MX Tools To describe the functions and features of the basic Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages more...

Visual Basic 6 0 Advanced Enterprise Client Server Dev Part II ...t/server applications with Visual Basic. It discusses the attributes of interfaces and the concept of an interface as a contract. It examines the basic IUnknown interface, the creation and implementation of abstract classes and multiple interfaces, and the fundamentals of the Interface Definition Language (IDL). This course also focuses on two products that improve the reliability of your more...

Programming Techniques and Strategies To outline the high-level considerations for producing good code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software more...

Object-Oriented Analysis and Design with UML System and Object Behavior To introduce operations and attributes, state and activity diagrams, and to show the importance of a review of the class model Web developers more...

Object-Oriented Analysis and Design with UML Design and Implementation Issues To describe the main principles of designing and implementing an object-oriented model Web developers more...

OOAD Introduction to Object-Oriented Concepts This course covers the general OO concepts. It covers the benefits of OO and the OO terminology. Further, it covers concepts related to objects and classes, such as attributes and operations. In addition, this course covers encapsulation, inheritance, polymorphism, dependency, associations, links, aggregation, and composition. The target audience is business analysts, system analysts, system more...

OOAD Static Modeling with UML 2 0 ...modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of stereotypes, visibility levels, and multiplicity in modeling classes. Finally, the course covers the modeling of five types of relationships: generalization, association, aggregation, composition, and dependency. The target audience is business analysts, more...

OOAD OO Design Patterns ...modeling of three types of compartments in a class: name, attributes, and operations. Further, it discusses the concept and application of stereotypes, visibility levels, and multiplicity in modeling classes. Finally, the course covers the modeling of five types of relationships: generalization, association, aggregation, composition, and dependency. The target audience is business analysts, more...

Testing and Instrumenting C Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET more...

Testing and Instrumenting Web Applications in C To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Testing and Instrumenting Web Applications in VB NET To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Testing and Instrumenting VB NET Applications To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET more...

Moving to Visual Basic NET To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET more...

Introducing Microsoft NET To introduce the concepts, environment, technology, and tools for Microsoft .NET Software developers, software project managers more...

Programming C for the C Developer To explain C# programming techniques and models Application developers with experience in object-oriented programming, especially in C , who wish to start working with C# more...

Programming C for the VB6 Developer To describe C# programming techniques and models Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C# more...

Controls in ASP NET Web Forms To demonstrate how to add configured controls to ASP.NET Web Forms Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Securing UNIX Systems To describe how to implement and maintain UNIX networking IT professionals working in a UNIX environment for the first time more...

Configuring Exchange 2000 To describe how to configure Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server more...

File Handling in Linux To understand the Linux file system and to manage file ownership and permissions Students wishing to acquire the basic skills required as a Linux system administrator. more...

JES2 Advanced Operations I ...ess spool facility. The course discusses how JES2 assigns attributes to a job, the commands used to change the default job attributes associated with a reader, and how the command authority of a console or reader determines which commands can be entered by using it. It covers the commands that control JES2 spool data sets and the offloading of spool data, the JES2 automatic command facility and more...

Antennas and Accessories In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware. more...

Network Management This WestNet e-Learning module explains how network management systems work, starting with overall principles and moving on to specific commands. We will focus on the Simple Network Management Protocol (SNMP). more...

Building and Securing VoIP Networks To identify how to implement numbering plans and scalable dial plans for VoIP networks, calculate existing bandwidth and additional bandwidth requirements for voice and data traffic, and recognize the implications of implementing security measures in IP networks that transport voice IT professionals responsible for preparing, configuring, and maintaining a voice and data network; candidates more...

Cisco BSCI 3 0 Tuning BGP Implementations To enable you to recognize BGP neighbor states, attributes, best-path selection, and authentication and troubleshooting techniques. Candidates for Cisco CCNP, CCDP, CCIP, and Cisco CCIE Routing and Switching and CCIE Communications and Services certifications; network administrators, technicians, and senior network support staff who are responsible for implementing and managing network more...

Data Modeling To be able to use a database to store data, you have to design it. The first step in designing a database is data modeling. Data modeling enables a database designer to create a model that represents the way in which information is likely to be organized in the database. This data model is then reviewed by the people who are expected to use the final database. Subsequent steps in database more...

RDBMS Concepts The success of an organization depends on its ability to acquire timely and accurate data about its operations, to manage this data effectively, and to use this data for analyzing its requirements and controlling its activities. Since the volume of data available to an organization might be vast, it is important to process this data to derive relevant information quickly. The data can be managed more...

CCNT Basic Data Communications v6 0 Part 2 This course teaches students about networks and transmission principles. The networks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission more...

Oracle 11i E-Business Suite System Administration To identify and in some cases perform key system-administration tasks in 11i E-Business Suite Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite more...

Oracle 11i E-Business Suite System Administration To identify and in some cases perform key system-administration tasks in 11i E-Business Suite Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite more...

Oracle 11i User-Defined Attributes Implementation Options and Utilization To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources Functional Implementers; Project Managers; Sales Consultants more...

Oracle 11i User-Defined Attributes Implementation Options and Utilization To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources Functional Implementers; Project Managers; Sales Consultants more...

Oracle 11i10 Order to Cash Lifecycle and Key Components This course provides an overview of the Order to Cash lifecycle, the Oracle Order Management process, and Enterprise Structure. The course also describes items, item attributes, and the implementation considerations for the Oracle 11i Order to Cash solution. The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. There are no more...

Using the Scheduler to Automate Tasks in Oracle 10g To outline the processes and considerations for using the Scheduler tool Oracle database administrators and database operators more...

Oracle Database 10g New Resource Scheduling and Task-Management Features To identify the new resource, scheduling, and task-management features of Oracle 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g more...

Using PL SQL with an Oracle Server To write lexical units in their correct format in a PL/SQL block, perform data conversion in PL/SQL, write PL/SQL anonymous blocks, and recognize the correct structure of a PL/SQL program block Database administrators, application developers, and database operators more...

Explicit Cursors and Exception Errors To use the FOR UPDATE and WHERE CURRENT OF clauses to lock and modify rows, process data using records and cursors, and outline how each of the PL/SQL exception types are raised and handled Database administrators, application developers, and database operators more...

Web Servers In this WestNet e-Learning module, you will examine the process used in building a Web server solution capable of performing the tasks for which it is designed. more...

Building Web Pages This WestNet e-Learning module covers the creation of basic World Wide Web (Web) pages or Hypertext Markup Language (HTML) documents. more...

Adobe Illustrator CS2 Getting Started This course teaches fundamental concepts and skills for working with Adobe Illustrator CS2 to create artwork for both print and the Web. The topics in this course cover capabilities and tools of Illustrator, the interface, image considerations, how to save and print Illustrator files, and working with basic shapes, selecting images, and color. The course is intended for the basic end user who more...

Macromedia FreeHand MX Part 3 This course build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. In this course, participants learn how to apply strokes and fills. How to create text and use text effects are also covered. more...

Linux+ Part 1: Planning and Installing Linux+ This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different more...

MS VB .NET: Windows Development Part 2 This Course describes the various options for building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. more...

MS VB .NET: Windows Development Part 5 The Debugging and Deploying Windows Forms Applications sections in this course explains assemblies and the use of strong-named assemblies and the Global Assembly Cache (GAC) in the .NET Framework. It also covers how to configure and deploy your Windows Forms applications. The Securing Windows Forms Applications section explains how to use the security features in the .NET Framework in Windows more...

MS VB .NET: Distributed Applications Part 2: COM+ and Interop The Microsoft Visual Basic .NET-Distributed Applications Pt 2: COM+ and Interop course covers how to create and consume serviced components and how to create and manage transaction services by using Visual Studio .NET and the Microsoft .NET Framework. This course also covers how to work with unmanaged code. more...

Microsoft Windows 2000 Network Management Pt 1: Windows 2000 Network This is the first course in a five part series of Microsoft Windows 2000 Network Management that introduces Active Directory. This course distinguishes between the physical and logical structure of Active Directory and also covers Active Directory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe more...

C# Programming for MS .NET - Part 5: Operators, Properties, and Attributes This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. more...

DTD's for XML DTD's for XML is an in-depth look into the heart of XML document validation. As students progress through the 6 lessons they will acquire the knowledge necessary to validate XML documents. Students will also understand elements and content models. This course also defines attributes and entities and how to properly make use of them to their fullest extent. DTD's for XML will also examine how DTD's more...

Linux+ Part 1: Planning and Installing Linux+ This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different more...

CIW Enterprise Specialist Part 1: CORBA Introduction, IDL, and Clients ...Services the IDL. The IDL constructs - modules interfaces attributes and operations are covered. Material is presented on the nonclass data types and how they are mapped to Java how inheritance is represented in IDL specification of parameter-passing modes and the definition of exceptions using IDL. How to compile IDL files to generate client stubs and how to use these stubs to create client more...

C# Programming for MS .NET - Part 5: Operators, Properties, and Attributes This is the final course in a five part series that covers operators properties and attributes. The learner will understand how to implement operators delegates and events and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes.  more...

Building XML-Based Web Applications Part 2: Validation and Dynamic Data Retrieval ...L. DTDs are covered presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic data and its transmission between server and client. The core components of Active Server Pages (ASP) more...

MS VB .NET: Windows Development Part 2 This Course describes the various options for building your own controls. It explains how to extend the functionality of existing Windows Forms control combine multiple existing controls into a composite control and build a new custom control. It also covers how to add design-time attributes and licensing support to a control.  more...

Oracle Financial Analyzer 11i for End-Users This course introduces learners to the interface and functionality of Oracle Financial Analyzer (OFA) 11i (release 6.3.2) budget workstation interactive Web environment and Express Spreadsheet Add-In. Learners also will use case-study scenarios to explore the OFA and Oracle Express Server consolidated multidimensional database system. Additionally learners will design and analyze financial more...

Interpersonal Communication: Telephone Skills Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone properly address callers and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions employ strategies to control a conversation and effectively handle situations with difficult callers.  more...