Online Audience eLearning

Communicating Vision ...must be able to communicate vision in such a way that the audience is engaged and everyone understands and internalizes the message. Effective leadership communication gives purpose and meaning to the work that people do. Leaders should strive to communicate vision with a sense of integrity, building trust as an individual and as a leader. This course provides a general introduction to vision  more...

Communicating Across Cultures ...st you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and  more...

Business Writing Know Your Readers and Your Purpose ...t is important to them. In addition, identifying who your audience is and what your purpose is will guide you in selecting an appropriate tone for your business message. Tone is a significant element in writing one that affects how the reader will respond to your message. Tone refers to the writer's attitude toward the reader and subject matter as expressed in the way the message is written.  more...

Interpersonal Communication Targeting Your Message ...on process is asking for and reviewing feedback from your audience. This course explores key considerations for planning and delivering targeted messages. It highlights the components involved in communication and describes what to look for when analyzing the needs and wants of your intended audience even if it is an audience of one. This course also takes you through the selection of an  more...

Writing a Business Case Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned,  more...

Presenting Your Case Presenting Your Case Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a  more...

ITIL reg Overview Certification and Benefits ITIL® Overview: Certification and Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether  more...

Delivering High-impact Sales Presentations Delivering High-impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic  more...

Delivering High-impact Territorial Account Sales TAS Presentations Delivering High-impact Territorial Account Sales (TAS) Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of  more...

Delivering a Difficult Message with Diplomacy Tact Delivering a Difficult Message with Diplomacy & Tact Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you  more...

Targeting Customizing with MOSS 2007 ...ty for users. Specifically, it discusses how to create an audience and target content for it, how to work with colleagues and distribution lists, and finally how to customize functionality based on user profiles. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office SharePoint Server 2007 Application  more...

Public Speaking Strategies Preparing Effective Speeches ...public speaking, including determining your objective and audience profile, choosing your topic, and defining the theme of your speech. This course also covers best practices to follow when planning, researching, and writing your speech. These include identifying key points, looking at the topic from different perspectives, and structuring your speech into logical sequence. Finally, the course  more...

Public Speaking Strategies Confident Public Speaking ...age, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks at the methods you can employ to deliver an effective speech, such as making a good first impression and building rapport with your audience. The course also provides effective techniques for handling challenges that may arise while you are  more...

Writing for Technical Professionals Preparation Planning Writing for Technical Professionals: Preparation & Planning Being technically knowledgeable is a good start for anyone wishing to write about a particular technology. However, it is not a guarantee that what is written will achieve its ultimate goal. In fact, some of the greatest technical experts find it very challenging to write effectively on technical matters. While it is important to  more...

Writing for Technical Professionals Effective Writing Techniques ...u need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general population. A different approach again will be appropriate if you want to explain the unique nuances of your invention to a group of  more...

Adding Multimedia and Animations to Presentations Adding Multimedia and Animations to Presentations Microsoft Microsoft s PowerPoint 2007 is one of the world s most widely used applications for creating presentations. Powerful, high-impact slide shows come to life with the addition of multimedia to your presentations. Engage your audience by keeping things lively and interactive with movie and sound clips, animated slide content, and slide  more...

Creating Custom Slide Shows in PowerPoint 2007 Creating Custom Slide Shows in PowerPoint 2007 Microsoft With PowerPoint 2007, creating customized slide shows has never been easier. This course shows you how to create custom slide shows that meet your differing audiences' needs. You will learn how to create self-running presentations, how to annotate your presentation while it's running, and how to use Presenter View so that you see one  more...

Preparing for Successful Sales Preparing for Successful Sales Selling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective  more...

Basic Presentation Skills Planning a Presentation Basic Presentation Skills: Planning a Presentation Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be  more...

Basic Presentation Skills Creating a Presentation ...sound structure. Once you have identified the purpose and audience for the presentation, and come up with some ideas for what to say, you can transform those ideas into a script or notes that will guide you through the presentation. You should start with an introduction, where you grab the attention of the audience and tell what you are going to do. Next, you need to support each of your key  more...

Basic Presentation Skills Delivering a Presentation ...nding stiffly, you're probably not going to captivate the audience. Having diligently prepared for your presentation, you need to make sure that your delivery is engaging. You need to communicate your enthusiasm to the audience if you want them to be enthusiastic about your ideas. At the same time, you must appear composed and confident. This course describes how to make your delivery  more...

ITIL reg 2011 Edition Overview Certification Benefits ITIL® 2011 Edition Overview: Certification & Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific  more...

Writing Web Content (Master Class)-Self Directed ...across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking  more...

Advanced Technical Writing Plan, write, and design one of the most common business/technical documents--a proposal. Advanced Technical Writing will give you the expertise and confidence to market yourself as a technical writer or simply to tackle more advanced assignments at work. Building on the skills you have acquired in the previous technical writing courses, this course emphasizes audience analysis, document  more...

Document Design and Usability Learn how to make your technical documentation usable, user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and  more...

How To Master Business Writing ...tudents the importance of pre-writing activities, such as audience analysis, brainstorming, outlining, and first drafts. It covers sentence and word choice so the students will be able to determine the most effective and appropriate words and sentence lengths. The course warns the students of common pitfalls, such as wordiness, cliches, active vs. passive voice, misplaced modifiers, and  more...

How To Master Presentation Skills This course takes the student through the process of creating and then delivering a successful presentation. This course takes the student through the process of creating and delivering a successful presentation. The topic, audience analysis, and researching are covered first, with an emphasis on the audience. The next area discussed is writing and designing slides. Students also learn how to  more...

Office 2000 Intermediate ...resentations by working with speaker notes and developing audience handouts, and designing presentations for the Web. In Microsoft Outlook 2000, students will learn to use and customize mail features; use advanced Calendar features; organize items using categories; explore contacts and the journal; and integrate Outlook and Office to manage Office documents. The last part of this course is the  more...

PowerPoint 2000 ...resentations by working with speaker notes and developing audience handouts. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out different design templates and change placeholders to customize their presentations.  more...

PowerPoint 2000 Level 2 Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...

Soft Skills Using MS Office Applications ...ting and delivering a successful presentation. The topic, audience analysis, and researching are covered first with an emphasis on the audience. The next task discussed is writing, and then designing, slides. Visual effects are added, and finally, preparation and delivery of the speech are discussed. Business Writing Using Word provides students with a review of the skills needed to write  more...

Presentation Skills ...ludes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. One of the biggest fears for managers and others is speaking in public. You will receive worksheets  more...

5 Steps to Effective Persuasive Business Communication ...gned specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You will begin with the creation of a baseline written  more...

Learn How To Write Effective Persuasive Written Communication ... for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...oncern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague with our questions. It means applying the Pareto Law:80% of the time the seller should be listening and 20% of the time the  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how  more...

Presentation Skills for Librarians ...mation, as well as presentation of themselves, affect the audience ™s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience?s receptiveness. Although venues for communicating are  more...

Professional Writing Skills at a Glance .... You will practice ways to determine your purpose, meet audience needs, discover your most comfortable method of writing, brainstorm and mind-map to get your ideas on paper, write quick rough drafts, and revise collaboratively. Also, you will receive models for planning letters, memos, and reports. Finally, checklists help you evaluate both your process and your product. This course can be  more...

Adobe Encore CS3: Essentials ...o's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere ® Pro CS3. Explore the rich set of creative tools for DVD and Blu-ray Disc authoring and SWF export to the web. Now that Premiere Pro is back on the Mac, you can use Encore CS3 on both Intel ® based Mac and Windows ® systems. See how Encore CS3 is the  more...

Advanced Certificate in Technical Writing ...ll-rounded education allowing you to... Perform effective audience and purpose analyses for user-centered documents Write specifically to fit your audience needs Create powerful technical documents including descriptions, processes, instructions, and reports Understand and Apply effectual principles of visual design to your documents Develop valuable information plans and content specifications  more...

Effective Business Communication Series ...tive word choice, sentence building, and paragraph design.Audience: This series is for anyone who wants to improve his or her professional writing skills.Features:Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Audio accompanies each lesson page throughout the course.  more...

Doing Business in China ...ideo overview to quickly present the most important facts.Audience: This series is for anyone interested in learning about the etiquette of doing business in China.Course Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real  more...

ESL for Business - E-mail Communication ...es and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you  more...

ESL for Business - Letters and Memos ...ting practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel  more...

Introduction to Writing Speeches and Presentations This course focuses on how to write speeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one  more...

Learn How to Write Persuasive Web-Based Text ... developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. Course access is given up to 90 days. Mentor debriefing at  more...

Technical Communication Industry Certificate - Mastery Level ...ments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects. No prerequisites are required however those with industry experience should excel in this rigorous course of Certificate-Based study. Letter grades will be provided upon  more...

Sexual Harassment in the Workplace Series ...a-54-204 and Maine Revised Statute, Title 26, Section 807.Audience: This series is for workers at any level (managers and non-managers) who are interested in addressing or preventing sexual harassment in the workplace.Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts.  more...

Build Your Own BIZ - Bootstrap Marketing This course will help you create a marketing plan and learn to promote your product effectively.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ - Selling Skills This course is designed to sharpen your selling skills and help you close more sales. It will also help you set sales goals and measure the effectiveness of your sales force. Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills  more...

Doing Business in India ...ideo overview to quickly present the most important facts.Audience: This series is for anyone interested in learning about the etiquette of doing business in India.Course Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real  more...

Writing Web Content (Master Class) ...across quickly, provoke action, and satisfy your toughest audience?your customers. Based on extensive research in usability, readability, and attention, and supported by advice from experienced professionals, this course will help you get your prose in shape for Web success. If you are already writing content for the Web, you will get immediate help with common challenges. If you are thinking  more...

Financial Management in Organizations ...inancial Management in Organizations with Streaming Video Audience Non-Managers, Front Line Managers, Mid-Level ManagersDescription Finance is the language of business. People who have strong financial analysis abilities can enhance their organization's value in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can help support the financial  more...

Certificate in Professional Technical Communication ...s will be more organized, your articles more aware of the audience?s expectations, and your user guides more interesting in their use of examples. After an evaluation of submitted writing samples students will be awarded an Official Certificate in Professional Technical Communication from The University of Massachusetts at Amherst. No books are required for this course although there are ample  more...

Globalizing ASP NET Applications To familiarize the learner with preparing web applications for a global audience  more...

Presenting Successfully ...presentations have four things in common: a presenter, an audience, a venue, and a message. This course concentrates on showing how each of these vital elements has to be taken into account when preparing a presentation. Presenting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content,  more...

Delivering the Message ...pared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by your appearance,  more...

Available Presentation Resources ...n do. Some presenters are afraid of questions from the audience because they seem to represent a loss of control. This course shows you that questions are positive opportunities to be grasped eagerly: they are a way of deepening your communication with the audience. But there are techniques to handling questions successfully, and they need to be learned and practiced. Sometimes, a speaker  more...

The Art of Global Communication ... you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...To identify roles of knowledge management in e-learning. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested  more...

Microsoft Visio 2003 Expert User ...record in a database table using the Database Wizard. Audience: This course is intended for personnel with significant prior experience; end users wishing to extend their skills in the areas of advanced diagram development and technical aspects of Microsoft Visio 2003. Experience with the Windows 2000/XP interface and basic knowledge of Visio 2003 is assumed. It is recommended that  more...

E-Learning Essentials Part 2 Marketing Your Solution ...ntify common concerns for trainers regarding e-learning. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested  more...

Brand Management Developing a Brand Strategy ... Given a scenario, analyze why your new product failed. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...or integrating evaluation with your e-learning solution. Audience Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of interest to Line Managers who are charged with implementing an e-learning solution, and the general learner interested  more...

Sales Skills The Fundamentals ... Follow four rules for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1  more...

Sales Skills Prospecting Addressing Needs ... Apply four guidelines for speaking with clients. Audience Individuals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Sales Skills Overcoming Obstacles ...personal and leadership skills to respond to objections. Audience Individuals who want to learn how to deliver a sales presentation in an effective manner and overcome clients' objections. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Brand Management Integrated Marketing ... Identify the steps of the budgeting process. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

Sales Skills Gaining Customer Commitment ... Complete the five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Sales Skills Developing a Winning Strategy ... Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background  more...

Sales Skills Effectively Closing a Sale ... Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour)  more...

Brand Management Branding on the Web ... Create an online vision for your company. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential affects of various brand strategies and tactics and assess the value of any type of brand. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU  more...

Professional Selling Over the Phone Preparation Strategies ...s to maximize the effectiveness of your telesales calls. Audience The target audience for this series is Inside and Outside Sales Representatives, Sales Managers, Account Managers and Customer Services Representatives that use the phone in any part of the sales cycle. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Professional Selling Over the Phone Prospecting ...Follow the process for maintaining a positive attitude. Audience The target audience for this series is Inside and Outside Sales Representatives, Sales Managers, Account Managers and Customer Services Representatives that use the phone in any part of the sales cycle. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Professional Selling Over the Phone Closing a Sale ... Follow the process for gaining feedback from customers. Audience The target audience for this series is Inside and Outside Sales Representatives, Sales Managers, Account Managers and Customer Services Representatives that use the phone in any part of the sales cycle. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

Sales Management Building a Championship Sales Team ... Sequence the steps for setting performance standards. Audience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Essentials of Business Law Employment Law ... Take steps to avoid occurrences of discrimination. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Sales Management Leading a Sales Team ...Follow the steps for clarifying goals in sales meetings. Audience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Sales Management Motivating Sales Teams to Win ... the steps for addressing substandard sales performance. Audience The target audience for this series is new sales managers, sales team leaders, or current sales managers who want to improve their management skills. This series is also recommended for marketing managers who participate in sales development programs. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Consulting Skills Building Consulting Relationships ... Identify the essential elements of a contract. Audience The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Consulting Skills The Consulting Process ...circumstances that may entitle you to continued support. Audience The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Essentials of Business Law The Legal Environment ... Demonstrate an understanding of liability issues. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Consulting Skills Serving as an Internal Consultant ... Overcome resistance to internal consultants. Audience The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options  more...

Strategic Management Establishing Strategic Focus ... Apply the seven-step decision-making process. Audience Managers and team leaders that want to understand and apply strategic management concepts. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Purpose of Strategic  more...

Strategic Management Analyzing Strategic Options ...oaches to initiate business or corporate-level strategy. Audience Managers and team leaders who are responsible for analyzing strategic business options. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Defining Strategic  more...

Strategic Management Developing a Successful Process ... Recognize the benefits effective monitoring provides. Audience Managers and team leaders that are responsible developing a strategic business plan. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Understanding Strategic  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...cess for implementing a competitive intelligence system. Audience Managers and executives who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Quality Management The Quality Management Process ...the financial incentives for developing loyal customers. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Competitive Intelligence Analysis Dissemination ... the steps for protecting an organization's information. Audience Managers and executives who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Competitive Intelligence Researching Online ... the steps for evaluating online sources of information. Audience Managers and executives who are interested in learning more about how they can influence the strategic goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Quality Management Quality Management Tools ... Identify the purpose of affinity diagrams. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Managing Business Risk Developing a Risk Management Plan ...uence the steps for implementing a risk management plan. Audience The target audience for this program is Team Leaders, Directors, and Managers. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 -  more...

Managing Business Risk Risk Assessment Control ... Identify the categories of physical asset exposures. Audience The target audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Identification  more...

Managing Business Risk Financing Contingency Planning ... Identify major parts of a business contingency plan. Audience The target audience for this program is Team Leaders, Directors, Managers, Department Heads. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing  more...

Principles of Marketing Fundamentals of Marketing ... Apply the steps of the market segmentation process. Audience Managers, supervisors, and employees who want to learn basic marketing principles in order to influence the marketing goals of their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Microsoft FrontPage 2003 Proficient User ...y different options for customizing table properties. Audience: New users that desire to obtain a solid foundation in the use of FrontPage 2003 to create and modify Web pages and execute basic Web site design. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs Language  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ... different types of backup media and backup hardware. Audience: This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will have the equivalent of 18-24 months on-the-job experience with industry standard technologies. Deployment:  more...

Microsoft Project 2003 Fundamentals ...y features of project tracking using baseline values. Audience: The target audience will range from new users to power users. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 3 CPE PDU credits: 6 PDUs CEU credits: 0.50 CEUs Language Options: US English, German, Russian Total Learning  more...

Paint Shop Pro 9 Enhancing Your Images ...to photos. Combine two photos into a single photo. Audience: This course is intended for home user with an interest in digital photography and digital photo editing. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Working with Paint Shop Pro Apply effects to photos. Add  more...

Paint Shop Pro Studio ...p Pro Studio. Share your photos over the Internet. Audience: The course is intended for users with experience in using PCs and looking for using their PCs as productivity tools. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Paint Shop Pro Studio Fundamentals Identify elements  more...

Visual InterDev 6 0 Planning a Web Application C ourse Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...

Visual InterDev 6 0 Building Web Sites and Pages C ourse Overview This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and  more...

Visual InterDev 6 0 Active Server Pages and Data Access C ourse Overview This is the third course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script;  more...

Visual InterDev 6 0 Accessing Remote Data C ourse Overview This is the fourth course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of  more...

Visual InterDev 6 0 Implementing Server Technologies C ourse Overview This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of  more...

Frontpage 2000 Proficient User C ourse Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding  more...

Frontpage 2000 Expert User C ourse Overview This course prepares IT Professionals to create, organize and manage a Web using FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic  more...

NetWare 5 Administration - Part 1 C ourse Overview This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent  more...

NetWare 5 Administration - Part 2 C ourse Overview This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing  more...

NetWare 5 Administration - Part 3 C ourse Overview This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...

NetWare 5 Administration - Part 5 C ourse Overview This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is  more...

NetWare 5 Advanced Administration - Part 1 C ourse Overview This is the first course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover upgrading to NetWare 5, the NetWare server, and the Server Console. L earn To: Identify the methods for upgrading to a  more...

NetWare 5 Advanced Administration - Part 2 C ourse Overview This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing  more...

NetWare 5 Advanced Administration - Part 3 C ourse Overview This is the third course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration  more...

NetWare 5 Advanced Administration - Part 4 C ourse Overview This is the fourth course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell  more...

NetWare 5 Advanced Administration - Part 5 C ourse Overview This is the last course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services.  more...

Oracle 11i10 Order to Cash Basic Pricing ... Identify key concepts related to pricing formulas. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Pricing  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes ... Define a PL/SQL document attribute for an item type. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components ...teners. Identify features of notification mailers. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling ... handling during the execution of workflow processes. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle Workflow 11i10 Interacting with Processes Notifications ...workflow processes by using the Self-Service Monitor. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle Workflow 11i10 Business Event System Subscriptions ...vents. Identify features of business event groups. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle Workflow 11i10 Communications Function Activities ...ice tables. Load roles in Oracle Workflow Builder. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle 11i10 System Admin DBA Activities .... Identify the steps to define document sequences. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives:  more...

Oracle Workflow 11i10 Components Planning Workflow Processes ...s. Identify features of the Business Event System. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2 hours Objectives:  more...

Oracle Workflow 11i10 Developing Processes ... Define an item type. Define a process activity. Audience: The target audience is functional and technical consultants and end-users who have knowledge of Oracle 9i, SQL, and programs within PL/SQL. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle 11i10 System Admin Workflow Applications Manager ...res of the Oracle Applications Manager (OAM) console. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives:  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...eate a watermark by underlaying sections in a report. Audience: This course is designed for report designers who are responsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time:  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...t. Identify the key aspects of Crystal Translator. Audience: This course is designed for report designers who are responsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time:  more...

Oracle 11i10 System Admin Application Function Data Security ...ions. Identify the components of a responsibility. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives:  more...

Oracle 11i10 System Admin User Management Resource Auditing ...for auditing. Identify the steps to monitor users. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 2.75 hours Objectives:  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ...hies. Identify different types of profile options. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Oracle 11i10 System Admin Printer Management Form Personalization ...Implement the basic concepts in Form Personalization. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives:  more...

Oracle 11i10 System Admin Personalization Workflow Components ...ch components of Oracle Workflow with their features. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study Accreditation CEU credits: 0.50 CEUs Language Options: US English Total Learning Time: 3 hours Objectives:  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...s of organization classifications in Oracle Projects. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Enterprise Project Management Solution  more...

Oracle 11i10 Project Foundation Fundamentals Part 5 ... Identify the steps to define phases and lifecycles. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 1.5 hours Objectives: Unit 1: Project Templates Identify features  more...

Oracle 11i10 Order to Cash Tax Accounting Period Closing ... Identify options for defining tax codes and rates. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Tax  more...

Oracle 11i10 Order to Cash Setting Up Processing Receipts ...n batches. Identify options for applying receipts. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Setting Up  more...

Oracle 11i10 Order to Cash Shipping Overview Setups ...ify key concepts related to pick slip grouping rules. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Shipping  more...

Microsoft FrontPage 2003 Expert User ...tify the steps to publish a Web site to a Web server. Audience: Power users who desire to obtain advanced knowledge of FrontPage 2003 to create and modify Web pages and execute advanced Web site design. Professional Web designers responsible for the design of Corporate, Educational, and Governmental Web presences, and/or intranets who desire to update their skill set to the latest  more...

Macromedia Flash MX 2004 Getting Started ...ts of using ActionScript in Macromedia Flash MX 2004. Audience: This course is targeted at beginning and intermediate level users of Flash to develop applications or learn ActionScript. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Flash  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript ... Identify the tasks involved in creating a function. Audience: This course is targeted at beginning and intermediate level users of Flash to develop applications or learn ActionScript. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1:  more...

Oracle Database 10g Administration Workshop II Part 4 ...y tasks to be performed for creating a Scheduler job. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: ASM and Materialized Views Identify features of Automatic  more...

Oracle Database 10g Administration Workshop II Part 3 ...tic Database Diagnostic Monitor (ADDM) task manually. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Flashback Technology Identify features of Flashback  more...

Oracle Database 10g Adminsitration Workshop I Part 3 ...ines for restricting dictionary and directory access. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Working with Databases Identify security practices and  more...

Oracle Database 10g SQL Fundamentals I Part 2 ... Identify features of regular expression functions. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal Developers, and Database Administrators. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: DML and  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...its of PL/SQL. Identify features of PL/SQL blocks. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Programming with PL/SQL  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...y the use of self-join to retrieve data from a table. Audience: The audience for this course includes PL/SQL Developers, System Analysts, Technical Consultants, Forms Developers, Portal Developers, and Database Administrators. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Database  more...

Oracle Database 10g Administration Workshop II Part 2 ...entify guidelines for performing incomplete recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Using RMAN Match various RMAN commands with their features.  more...

Oracle Database 10g Administration Workshop I Part 4 ... Identify key concepts of tuning instance recovery. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Undo and Lock Management Identify benefits of undo data.  more...

Oracle Database Administration Workshop I Part 2 ...ata types in Oracle Database 10g with their features. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Managing Users Identify  more...

Macromedia Captivate 1 0 Getting Started ... Edit slides, add text captions, and publish a movie. Audience: This course is targeted at beginning level users of Captivate for creating and deploying simulations or demonstrations. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Captivate  more...

Macromedia Captivate 1 0 Developing Movies ...erences and publish a movie as a Microsoft Word file. Audience: This series is targeted at beginning and intermediate level users of Captivate for creating and deploying simulations or demonstrations. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives:  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder ... Identify options for importing slides and objects. Audience: This course is targeted at intermediate level users of Captivate for creating and deploying simulations or demonstrations. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Working  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...ocess. Evaluate success of the improvement effort. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...ce of root-cause analysis in identifying real issues. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. It is recommended that individuals take the first course in the series or have equivalent knowledge. Deployment: Self-Study  more...

Advanced Six Sigma The Define Phase of DMAIC ...nt Map can identify problems and wastes in a process. Audience: This course is intended for individuals pursuing a Six Sigma Green Belt or Six Sigma team members within organizations that have implemented or plan to implement Six Sigma. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits:  more...

Supply Chain Management Using Models ...e activity flow in the logistics model of the future. Audience: This series is designed for managers, supervisors, team leaders, and project managers who are involved with supply chain management within their organization or need to understand the basics of supply chain management. It is also appropriate for those involved with logistics, sourcing, warehouse and transportation  more...

Introduction to PCs and Software This course provides the learner with comprehensive foundational knowledge of PCs, working with Microsoft Windows, Microsoft application software, and using the Internet and E-mail. The course covers an introduction to the PC, benefits, components, hardware and software, input and output devices, storage, and general maintenance. Working with Microsoft Windows XP, opening and closing applications,  more...

Working with SAP R 3 v4 x ... ontent Emphasis Skills-Based A udience Primary Audience: Business Users of all SAP R/3 applications Secondary Audience: IS Support staff and SAP Project Team members needing training in use of the basic SAP system functions. Participants should have basic knowledge of Windows or other graphical user interfaces (GUI), as well as basic knowledge of the SAP R/3 system. The following  more...

Introduction to E-Commerce ...Enterprise. E-commerce Technology Building Blocks. Audience: This course is intended for Managers and technical staff with little experience of e-commerce. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: Japanese, Chinese, Brazilian Portuguese, US English Total Learning Time: 7 hours  more...

Building Cisco Remote Access Networks Part 1 ...commands for addressing on an asynchronous interface. Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators  more...

Building Cisco Remote Access Networks - Part 2 ...ternet Protocol Security (IPSec) crypto access lists. Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators  more...

Building Cisco Remote Access Networks - Part 3 ... configuring dial backup for excessive traffic loads. Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators  more...

Building Cisco Remote Access Networks Part 4 ... authentication, authorization, and accounting (AAA). Audience: This curriculum is designed for network administrators who are responsible for implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators  more...

Programming XML Using XML ...llection method should be used to store an XML document. Audience The target audience is enterprise application architects. designers, developers, content modellers and creators, and other IT professionals. Course Prerequisites: Students should have knowledge of Internet technologies. Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment  more...

Microsoft Visio 2003 Proficient User ...tify steps to open a stencil in Microsoft Visio 2003. Audience: This course is intended for personnel at all levels of the enterprise and end users wishing to familiarize themselves with Microsoft Visio 2003. Experience with the Windows 2000/XP interface, basic PC skills is assumed. Course 72060 Visio 2000 or previous Visio experience is helpful, but not required. There are no  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 ...ntify new features of table formatting in Lotus Notes 6. Audience It is important to keep in mind that the audience for this curriculum are users of previous releases of Lotus Notes, particularly Release 4 and 5. Familiarity with Lotus Notes Release 4 or 5 is a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ... To create sections in a Lotus Notes 6 document. Audience It is important to keep in mind that the audience for this curriculum are new to Lotus Notes, in terms of moving from another messaging application such as Microsoft Outlook. Familiarity with a messaging environment is a pre-requisite for this course. Deployment Options e-Learning Accreditation NASBA credits: 4  more...

Microsoft Works Suite 2005 Creating Documents ...document. Identify options for printing documents. Audience: A home computer user with basic to intermediate skills who wants to use a personal computer competently and as a productivity tool. No specific level of PC or general IT literacy is assumed. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives:  more...

Microsoft Works Suite 2005 Creating Spreadsheets ... Identify options available to use the Help feature. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Getting Started with Works Spreadsheet  more...

Microsoft Works Suite 2005 Creating Databases ...te. Identify the steps to create a blank database. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Working with Databases Identify  more...

Paint Shop Photo Album 5 ...bum. Share photos by using Paint Shop Photo Album. Audience: This course is intended for computer users who possess some PC experience, but need to understand why and when they would use Paint Shop Photo Album. Deployment: Self-Study Language Options: US English, Spanish, Italian, French Total Learning Time: 2 hours Objectives: Unit 1:  more...

Paint Shop Pro 9 Introduction ...ms in photos. Remove the red-eye effect in photos. Audience: This course is intended for home user with an interest in digital photography and digital photo editing. Deployment: Self-Study Language Options: US English, Spanish, Italian, French Total Learning Time: 2 hours Objectives: Unit 1: Paint Shop Pro Fundamentals Identify  more...

Introduction to Microsoft Works Suite 2005 ...ks Suite. Identify features of the Works Calendar. Audience: A home computer user with basic to intermediate skills looking to use their PC as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Introduction to the Works Task Launcher Open the Works Task  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 ...es of different types of predefined responsibilities. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Resource Definitions Identify  more...

Oracle 11i10 Project Foundation Fundamentals Part 4 ...ject class-specific tabs in the Project Types window. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Project Setup Identify the features  more...

Oracle 11i10 Project Foundation Fundametnals Part 6 ...ess flow process of item lifecycle project execution. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Organization Forecasting Identify  more...

Quality Management Business Process Improvement ...entify the aspects of a process that should be measured. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4  more...

Oracle 11i10 Project Foundation Fundamentals Part 2 ... Identify the steps to define user-defined functions. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Introducing Periods and Calendars  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...options provided by the Navigator Tree functionality. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Orders:  more...

Oracle 11i10 Order to Cash Order Entry Overview ...nctionality. Create a transaction type for orders. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Oracle  more...

Oracle 11i10 Order to Cash Order Creation Setup ...(BSA). Identify features of internal requisitions. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Order  more...

A 2003 Hardware Part 1 Devices System Components ... To identify types of portable power sources. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job  more...

Complete A 2003 Curriculum ...escriptions for specific course objectives and scope. Audience This is an entry-level audience that want to pass the A+ Core Hardware (2003) Examination or that have a strong interest in PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job  more...

E-Commerce Security ...Identify the features of E-Commerce Payment Security. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: Chinese, US English Total Learning Time: 6-8 hours  more...

Building an E-Commerce Business Case ...omer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: Japanese, US English Total Learning Time: 6-8 hours  more...

Oracle e-Business 11i System Admin Fundamentals 2 ...ence the steps for setting up the AuditTrail feature. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application Developer Tech support professionals This course is not designed for the end-user who will ultimately use the Oracle 11i applications. Deployment:  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...ument. Identify the options for printing a report. Audience: This course is designed for report designers who are responsible for creating and distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time:  more...

Oracle 11i General Ledger Fundamentals Part 1 ...e GL setup. Identify the steps for creating a COA. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.25 hours Objectives: Unit 1: Oracle GL (3.25 hours) Identify the steps of Oracle GL setup. Identify the steps for creating a COA.  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...how to install the first server; and configure the server audience for the first server by using the Advanced Configuration setup method. L earn To: Install the first server. Configure the server audience for the first server by using the Advanced Configuration setup method. C ontent Emphasis Skills-Based A udience This course series is for system administrators who  more...

CompTIA Server 2005 Server Maintenance Security ...key aspects of troubleshooting hardware and software. Audience: This series is intended for mid- and upper-level technicians who are interested in enhancing and certifying their skills in areas that include RAID, SCSI, and multiple CPUs. It is assumed that the audience will have the equivalent of 18-24 months on-the-job experience with industry standard technologies. Deployment:  more...

Business Code of Conduct Confidentiality Company Assests ...entify measures for protecting confidential information. Audience: All employees within large to mid-size organizations who are required to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours  more...

Cisco Networking Technologies Introduction Part 3 ...delines for the initial startup of a Catalyst switch. Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Routing (2 hours) Identify information contained in the  more...

Cisco Networking Technologies Introduction Part 4 ... Identify commands for displaying CDP information. Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Configuring Cisco Routers (4 hours) Identify how to complete  more...

Designing for Cisco Internetwork Solutions Part 4 ...ristics of voice Quality of Service (QoS) mechanisms. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation.  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 ...odel. Create a new employee. Create a new user. Audience: The target audience for this course are Functional implementers. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Oracle 11i Architecture Identify principles that form the basis of the business architecture of Oracle  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 2 ...riodic alert. Define actions for a periodic alert. Audience: The target audience for this course are Functional implementers. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Flexfields Fundamentals Identify features of flexfields. Identify features of key and descriptive  more...

Business Code of Conduct Conflicts of Interest ...s of interest. Identify auditor and analyst conflicts. Audience: All employees within large to mid-size organizations who are required to review and understand general Business Code of Conduct policies. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 0.5 hours  more...

Business Code of Conduct Sarbanes Oxley Act ...ities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout an organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits HRCI credits: 1 Hour Language Options: US English Total Learning Time: 1 hour Objectives: Unit 1: Sarbanes-Oxley and SEC Rules (1  more...

International Business Essentials The Global Business Environment ...s for practising business successfully in North America. Audience: Managers, supervisors, and employees who want to learn in detail about the global business environment and how that impacts his or her business activities and goals. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US  more...

Diversity Managing Diversity in the Workplace ...tional growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Understanding Inclusion and Culture (1 hour)  more...

Diversity Diversity in the Workplace ...y communicating across cultures and promoting inclusion. Audience: This course applies to all individuals in an organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: The Fundamentals of Diversity (0.5  more...

International Business Essentials Succeeding as a Global Manager ... managers can use when managing cross-cultural conflict. Audience: Managers who want to learn the qualities needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 2 ... Workflow Monitor. Identify features of Worklists. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Workflow Development  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 ...dentify features of master-detail process activities. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Activities (1.75 hours)  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 1 ...orkflow. Identify guidelines for defining lookups. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Workflow Architecture and  more...

Oracle Designer 6i First Class Design Generation ...cle Developer form and an Oracle WebServer application. Audience Targeted audiences for this course are Business Analysts; Project Leaders; Designer/Developers; Web Application Developers; Data Administrators, and Database Administrators. Participants should have taken the first part in this series Oracle Designer 6i: First Class Analysis (course 61414). Deployment Options Internet /  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 4 ...er program. Identify features of the Ping utility. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and Programs within PL/SQL. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Administration (1.75  more...

International Business Essentials Conducting Business in Europe ... meeting, negotiation, or presentation in Great Britain. Audience: Managers and supervisors who want to learn specific business protocol for Germany, France, and great Britain. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours  more...

Designing for Cisco Internetwork Solutions Part 1 ...ring high availability in the modular network design. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation.  more...

Designing Cisco Internetwork Solutions Part 2 ...st-effectiveness of a Wide Area Network (WAN) design. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation.  more...

Designing Cisco Internetwork Solutions Part 3 ...Identify features and functions of on-demand routing. Audience: This course is designed for individuals seeking the Cisco Certified Design Associate (CCDA) certification and those aiming for the CCDP (Cisco Certified Design Professional) certification. The course is also targeted at pre-sales and post-sales network engineers involved in network design, planning and implementation.  more...

Interconnecting Cisco Networking Devices Part 1 ...entify Inter-Switch Link (ISL) trunk command options. Audience: The target audience consists of system engineers, network administrators, network support staff, account managers, and channel partner/reseller customers. The audience may be involved in designing, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting  more...

Oracle 11i Procure to Pay Part 1 ... supplier site information while defining a supplier. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Procure-to-Pay Overview (2 hours) Match the applications used in the procure-to-pay process with their  more...

Interconnecting Cisco Networking Devices Part 2 ...s. Identify features of dynamic routing protocols. Audience: The target audience consists of system engineers, network administrators, network support staff, account managers, and channel partner/reseller customers. The audience may be involved in designing, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting  more...

Interconnecting Cisco Networking Devices Part 3 ...tify features of ISDN functions and reference points. Audience: The target audience consists of system engineers, network administrators, network support staff, account managers, and channel partner/reseller customers. The audience may be involved in designing, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting  more...

Building Cisco Multilayer Switched Networks Part 1 ...ines for creating and deleting a VLAN in global mode. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language  more...

Building Cisco Multilayer Switched Networks Part 2 ... features of Content Addressable Memory (CAM) tables. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language  more...

Building Cisco Multilayer Switched Networks Part 3 ...nguish between QoS architectures used in IP networks. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language  more...

Building Cisco Multilayer Switched Networks Part 4 ...ons for choosing Metro Ethernet connectivity methods. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language  more...

Building Scalable Cisco Internetworks Part 1 ...ntify characteristics of a classful routing protocol. Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting  more...

Building Scalable Cisco Internetworks Part 2 ...configuring OSPF on multiple areas and virtual links. Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting  more...

Programming XML Using XML ...llection method should be used to store an XML document. Audience The target audience is enterprise application architects. designers, developers, content modellers and creators, and other IT professionals. Course Prerequisites: Students should have knowledge of Internet technologies. Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment  more...

Building Scalable Cisco Internetworks Part 3 ...termediate System (IS-IS) Protocol Data Units (PDUs). Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting  more...

Building Scalable Cisco Internetworks Part 4 ... Identify the steps in the route filtering process. Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting  more...

Programming XM XML Parsing ...ures of the Document Object Model (DOM) tree structure. Audience The target audience is enterprise application architects., designers, developers, modellers and creators, and other IT professionals. Students should have knowledge of Internet technologies. Experience in using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning  more...

Java for Procedural Programmers Java Concepts ... To identify features of overloading. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8  more...

Oracle 11i10 Order to Cash Customer Credit Management Setup ...its. Identify options for managing credit reviews. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Managing  more...

Oracle 11i10 Order to Cash Lifecycle Key Components ...of Measure (UOMs). Create a Unit of Measure (UOM). Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 2.5 hours Objectives: Unit 1: Oracle  more...

Oracle Database 10g Administration Workshop II Part 1 ...tures. Identify features of RMAN media management. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Manageability in Oracle Database 10g Match goals of Oracle  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...nt Emphasis Skills-Based A udience The targeted audience for this course is system administrators. This course is intended for network administrators who have passed Novell's CNE certification by taking either courses 520 and 525 or courses 560 and 570. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ZENworks Installation Duration: 1 - 2 Hour(s) Identify  more...

Oracle Database 10g New Features for Administrators Part 1 ...eatures of the Data Pump export and import utilities. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Oracle Database 10g - New  more...

Cisco Internetwork Troubleshooting Part 1 ... problem involving an inactive interface on a router. Audience: This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target  more...

Cisco Internetwork Troubleshooting Part 2 ...Cisco Systems Technical Assistance Center (TAC) call. Audience: This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers, Network Administrators, or Internetwork Engineers. Cisco employees, Channel Partners, Resellers, and customers may also take this course. It is expected that the target  more...

Designing Cisco Network Service Architectures Part 1 ...visor when selecting remote access routing solutions. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork  more...

Oracle Database 10g New Features for Administrators Part 2 ...L Tuning. Identify features of SQL Tuning Advisor. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Automatic Management  more...

Designing Cisco Network Service Architectures Part 2 ... forwarding works with Reverse Path Forwarding (RPF). Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork  more...

Designing Cisco Network Service Architectures Part 3 ... Identify termination components of VPN solutions. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork  more...

Designing Cisco Network Service Architectures Part 4 ...g bandwidth provisioning in an IP telephony solution. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork  more...

Designing Cisco Network Service Architectures Part 5 ...igent network services to support storage networking. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified Internetwork  more...

UNIX--Part 2 Advanced Topics for Users ...nt Emphasis Skills-Based A udience The intended audience for this series of courses are End Users, Application Developers, Technical Managers, System Analysts, System Administrators, Software Engineers, Database Administrators, Help Desk/Support. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Hardware and Processes Duration: 1 - 2 Hour(s) Identify the  more...

Oracle Database 10g New Features for Administrators Part 3 ... Identify features of a temporary tablespace group. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Resource Management and Job  more...

Oracle Database 10g New Features for Administrators Part 4 ...ions for renaming tablespaces in Oracle Database 10g. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Backup and Recovery Enhancements  more...

Oracle Database 10g New Features for Administrators Part 5 ...enabling statistics aggregation with their functions. Audience: The target course audience is Data Administrators, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Storage Management  more...

Oracle Database 10g Administration Workshop I Part 1 ...h their features. Identify tasks of an Oracle DBA. Audience: The target audience is Data Administrators, Technical consultants Support Engineers and Sales Consultants Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Oracle Database 10g Workshop Identify features of a Relational  more...

Oracle 11i Procure to Pay Part 5 ...ify tasks performed for setting up Oracle Financials. Audience: This course is targeted at Functional Implementers. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Period Close (2 hours) Identify tasks related to invoices and accounting entries that need to be performed  more...

Java Operations Flow Control ...ult of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours  more...

Java Operations Flow Control ...ult of executing code that uses the switch statement. Audience: Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam. Deployment: Self-Study Accreditation CEU credits: 0.30 CEUs Language Options: US English Total Learning Time: 3.5 hours  more...