Online Authority eLearning

NEC 2008 Code Update ...ontain what appears to be contradictory requirements, the authority having jurisdiction (AHJ) will be the fundamental decision maker. You will need to understand and follow their interpretation as to the significance of information contained in a particular article, section, or subsection. During this course, particular emphasis will be provided when this situation is known to have occurred  more...

29 CFR 1926 Subpart R Steel Erection The Steel Erection course will offer training in procedures required in the new "Steel Erection Standard". Attendees who should attend this seminar are those who are in any position of authority relating to any type of structural steel erection, including everyone from the crafts trade to project managers and construction company owners, and to any other on-site personnel. This course is designed  more...

Technical Support Agent Skills Simulation Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...

Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...

Project Management for Non-Project Managers Simulation ... likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's  more...

Building Relationships to Get Results ... you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a matter of being dealt a winning hand, but sometimes, of playing a poor hand well." In the corporate world, when it comes to getting results when you have no  more...

Teamwork and Results Without Authority When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting  more...

Leadership Without Authority ...ployees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by a flat organization structure and intense competition. Such an environment makes the  more...

Gaining Allies Creating Change If you scratch my back, I'll scratch yours. Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose  more...

Getting Results through Communication ...ow can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even without any recognized authority. This course is designed to help you become a more effective communicator so that you can become more productive and use  more...

Getting Results from the Boss What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing  more...

Getting Results without Authority Simulation You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design  more...

A New Manager s Responsibilities and Fears Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect  more...

Delegation Basics Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare  more...

The Personal Approach in Delegation Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover  more...

Managing the Delegated Environment Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing the Delegated Environment" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management,  more...

Effective Delegation Simulation In this simulation, the learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is  more...

Occupational Health and Safety HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations, HRCI/PHR (Professional in Human Resources certification), cover a broad range of workforce planning and employment issues, including legislation affecting employee safety and health. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals'  more...

Advanced Administrative Support Simulation You're an administrative assistant at the corporate headquarters of King's Stores Company, a chain of retail stores, and report to Maxine Washington, Merchandising Manager. Recently, you were disappointed when Maxine turned you down for a promotion. During a meeting with Maxine, you'll have the opportunity to find out to why she didn't promote you. You'll need to listen actively and effectively to  more...

Win2000 Netwk Security Design Providing Secure Access-Internet ...private and public keys. You will learn about Certificate Authority (CA) hierarchies and the role of public key in the interoperability with non-Microsoft certificate-based products. Finally, you will learn to deploy and administer Smart Cards in Windows 2000. Related Exam: Microsoft Exam #070-220: Designing Security for a Microsoft Windows 2000 Network. The course addresses the training needs  more...

Oracle Application Server 10g Oracle Certificate Authority Management To demonstrate how to manage Oracle Certificate Authority (OCA) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...

Managing Certificates in Windows Server 2003 To outline the considerations and procedures for using certificates to secure a network Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems  more...

Win2000 Network Using Certificate Services This course introduces the concept of certificates and certification authorities. You will learn about digital signatures and installing certificate services on a Windows 2000 server. You will also learn about the types of certification authorities and their role in issuing and authorizing certificates. Then, the course covers managing certificates and examines the importance of EFS keys in  more...

Planning Implementing and Maintaining User Computer and Group Policies and Strategies To identify the criteria involved in designing and implementing a policy strategy for any network designed according to best practice protocols Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Planning and Designing a Security Infrastructure To identify the main features and design criteria of a security infrastructure and framework Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

Microsoft Windows Server 2003 Creating the Design To identify the features and design criteria of an administration service and site topology for Windows Server 2003 Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003  more...

JES2 Advanced Operations I ... attributes associated with a reader, and how the command authority of a console or reader determines which commands can be entered by using it. It covers the commands that control JES2 spool data sets and the offloading of spool data, the JES2 automatic command facility and how it allows the user to enter commands now, for execution later. The course describes the general procedures to perform  more...

Oracle 11i Oracle Projects Security Model and Page Layouts To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information Functional Implementers; Project Managers; Sales Consultants  more...

Oracle 11i Oracle Projects Security Model and Page Layouts To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information Functional Implementers; Project Managers; Sales Consultants  more...

Environmental Regulations Overview This one-hour course provides an overview of the major environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. define the purpose of the Toxic Substances Control Act (TSCA) specify the purpose of the Resource Conservation  more...

How to use RACF How to use RACF  more...

Microsoft Windows 2000 Network Infrastructure Administration Part 4: Security This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent;  more...

Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain  more...

Achieving Success Without Authority: Personal Accountability ...Authority: Personal Accountabilitya you will learn the importance of personal accountability for achieving success. This course teaches you about self-reliance and how you can achieve it through personal accountability. In addition you will learn how to have effective working relationship the skills you need for coaching and the steps to self-management. This course also covers personal  more...

Microsoft Windows 2000 Network Infrastructure Administration Part 4: Security This is the fourth course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent;  more...

Microsoft Windows 2000 Implementing Security Part 3: PKI and Partners In this course, participants learn about Public Key Infrastructure (PKI) and certificates. Encrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts.  more...

Achieving Success Without Authority: Focusing on Results ...Authority 1: Focusing on Results emphasizes the importance as well as the actions necessary to stay focused on achieving results. Each employee within an organization must maintain focus on achieving results and the importance it has to the organization. Employees must understand that even without authority they still have influence to the success of company goals. Employees must harvest their  more...

Administrative Assistant Skills: Enhancing Your Skills In Administrative Assistant Skills: Enhancing Your Skills you will learn how to communicate effectively be a team player and encourage cooperation when you do not have formal authority over others. You will also learn how to project a professional image dress professionally and practice effective conflict resolution when dealing with difficult people. In addition you will learn how to manage  more...

Lotus Domino R5 Development Part 9: Web Site Design This is the final course in a nine part series for webmasters application developers and graphic designers that will introduce Notes/Domino features web-specific tasks and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course students will learn how to identify the considerations for building a  more...

Lotus Domino R5 System Administration Part 8: Internet Connectivity & Security This is the eighth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course students will learn how to configure and customize the Domino Web server; set up LDAP directory assistance and NNTP; identify the ways to provide Internet security by using firewalls and set up certification authority SSL and S/MIME.  more...