Instructor Led Authorized Cisco Training

Advanced AVVID Troubleshooting and PBX Integration Advanced AVVID Troubleshooting and PBX Integration AATPI Course Description AATPI is a follow-on course to the Cisco Call Manager MCS Bootcamp (CCM) intended for engineers who must troubleshoot an IP Telephony network. In the course, students will integrate the major network components such as routers and switches with an IP Telephony solution. They will also integrate the call  more...

Cisco Unity 5x ...Authorized Cisco Unity courses (AUM and IUM) into one comprehensive one week Training experience. In this course, administrators and system engineers will perform system setup and customization; add, delete, and modification of subscribers. We will also be exploiting the use of Call Handlers to build and implement one touch dialing and Audio Text Applications. There will be information on  more...

ADMINISTRATING CISCO CALLMANAGER Lesson 1: Reviewing Telephony and IP Phones This lesson discusses Cisco IP telephony and legacy telephony components. Cisco IP telephony makes up part of the Cisco Architecture for Voice, Video, and Integrated Data (AVVID). The Cisco AVVID focus emphasizes a converged network, converging voice, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data networks.  more...

CISCO CALLMANAGER MCS BOOTCAMP CCM Course Description System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the  more...

Implementing Cisco Voice Gateways Gatekeepers V20 This advanced Authorized Cisco course covers the in-depth and important topics needed to implement Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments with CallManager and Cisco Unity.  more...

Cisco Voice Over IP v60 We have enhanced this comprehensive Authorized Cisco course to introduce you to the latest Cisco Voice over IP (VoIP) technologies and give you the skills and techniques to optimize your Cisco hardware for real performance and savings.  more...

Interconnecting Cisco Networking Devices Part 1 ICND1 In this comprehensive 5-day Authorized Cisco course, develop a practical understanding of the operation of modern TCP/ IP networks built with Cisco hardware.  more...

ICND2 - Interconnecting Cisco Network Devices 2 This hands-on Authorized Cisco course builds on the foundation provided by ICND1 (Interconnecting Cisco Network Devices 1), providing a technical foundation for the rest of the Authorized Cisco curriculum. We include the ICND2 Self-Paced e-Learning CD..  more...