Instructor Led Avoid Training in United Arab Emirates

Certified Contract Manager Identify principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/Administrator. Discuss ways of using lessons learned to minimize confrontations during implementation and avoid  more...

Managing Contractual Claims ...avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change  more...

Customer Loyalty Strategies and Measurement Improve customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create Customer Value Propositions that work.  more...

Effective Brand Management Ensure their organization, product or service succeed through careful attention to brand imperatives. Craft a powerful brand positioning statement that reflects the brand promise and the expectations of their most valued customers. Build a fully aligned, brand-focused operation. Measure brand equity, track it and maximize it. Avoid the dangers and pitfalls of ignoring the laws of  more...

New Product Launch using Marketing Communication Proven Strategies and Techniques Examine all aspects of the New Product Development (NPD) process, and the factors influencing all the stages involved in a successful NPD. Identify a variety of launch success factors that will improve launch process planning and execution. Suggest ways for companies to avoid launch ruts by adopting techniques that appeal to today's consumers. Understand the importance of using media  more...

Handling & Resolving Contractual Claims Objectives: By the end of the program, participants will be able to: Identify and avoid causes for contractual claims. Recognize the different types of claims and how to prevent and/or deal with each type. Understand the different approaches to claims handling including alternative dispute resolution. Practice and discuss, through a project, all aspects of handling and resolving contractual  more...