Online Avoiding eLearning

Creating a Business Execution Culture ...ourish. You'll learn how to ask the right questions while avoiding the wrong questions. Inflated numbers, unrealistic projections and outrageous "stretch goals" have no place in an execution culture. You'll explore the importance of facing both the positive and negative aspects of reality as they pertain to your business. Finally, in an execution culture, rewards are tied to performance. You'll  more...

Building Your Influence as a Leader Building Your Influence as a Leader Why is it so hard to get people to agree to a good idea? Why are some leaders constantly faced with challenges and objections? Reaching agreement as a leader does not mean you should manipulate or force people to accept your ideas and accomplish your objectives; there are ethical ways for leaders to successfully build influence. Leaders attempting to  more...

Introduction to Internal Auditing Introduction to Internal Auditing Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end.  more...

Rightful Employment Termination ...tion in force), performance problems, or misconduct while avoiding or being able to successfully defend wrongful termination claims. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr Forman, LLP. Please note, however, that the course materials and content are for informational purposes only and do not constitute  more...

Interpersonal Communication Communicating with Confidence ...r fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. Once you've learned how to apply them, these skills enhance your influence and help you achieve your goals. Communicators have an enormous advantage if their  more...

Taking Control of Your Stress Taking Control of Your Stress In 'Occupational Stress,' Stephen Palmer wrote 'Stress is the psychological, physiological and behavioral response by an individual when they perceive a lack of equilibrium between the demands placed upon them and their ability to meet those demands, which, over a period of time, leads to ill-health.' Are you constantly adding items to your to-do list and it  more...

Negotiation Essentials Avoiding Pitfalls in Negotiation ...Avoiding Pitfalls in Negotiation Negotiations can be tough. But keeping your wits through pressure and problems can lead to breakthroughs and success. Negotiations commonly fail because poor approaches and tactical blunders create additional stumbling blocks to overcome. Negotiators need to be aware of the kinds of actions or attitudes that can hinder the achievement of an agreement. But  more...

Avoiding Time Stealers ...Avoiding Time Stealers Time is a precious, non-renewable resource how effectively you use it will determine success in both your career and personal life. The greatest squanders of this valuable commodity are time stealers that multitude of annoyances, trivial tasks, and administrative duties that can easily consume your days. Moreover, you may find that some of your own behaviors affect  more...

Risk Basics ...tunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival tools for today's corporate environment. When the task is difficult and the risk is real, how comfortable are you? This course can bolster your  more...

Applying Your Field Sales Approach Applying Your Field Sales Approach A unique quality of effective field sales representatives is their ability to assess their customers' needs, determine sales opportunities, and access the decision makers--often in one or two sales calls. Sound impossible? It's not if the sales professional applies the essentials presented in Applying Your Field Sales Approach. This course provides sales  more...

Preparing for Outbound Sales Calls Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also  more...

Preparing for Inbound Sales Calls Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In  more...

CompTIA Security 2008 Auditing Security Policies Disaster Recovery ...e disaster recovery contingency plans in the hope of both avoiding network security failures and being prepared should they actually occur. This course examines the methods used to secure a network environment through security policies, user education, and resource monitoring. The course also explores business continuity planning, backups, and disaster recovery planning. This course is one of a  more...

Writing for Technical Professionals Effective Writing Techniques Writing for Technical Professionals: Effective Writing Techniques Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing This review will help you develop a clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

Recognizing and Avoiding Burnout Course description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing You will develop a clear, concise, and dynamic writing style that gets the attention of your reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their  more...

ADA Training & Certification Program ...rs these specifics in detail and provides suggestions for avoiding ADA violations. The Program also reviews how to integrate ADA compliance with other applicable laws. Besides the basics, you will also learn how to: Identify a mental or physical impairment that is an ADA disability Know when disability-related inquires are appropriate Offer and implement reasonable accommodations Understand  more...

Managing and Maintaining Brand Equity ...g brand image. Then you will determining if your brand is avoiding the three major categories of branding pitfalls. Finally, you will use a RolePlay to negotiate a brand crisis using a comprehensive and effective three-step process. The second lesson of this course introduces you to the social, legal, and global domain of branding. It's up to you to steer your organization's brand clear of  more...

Avoiding Problem Performance Simulation You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers for the show report to you. Recently, one of these writers resigned, so you need to hire a replacement. You will need to avoid hiring a problem performer by selecting the right person. Once you select that person, you'll need to communicate job requirements and provide resources in  more...

Oracle Database 11g Performance Monitoring Recovery Concepts and Backup identify the steps for ensuring an Oracle Database 11g database is available to users when needed, by monitoring its performance, anticipating and avoiding database failure, setting up instance recovery options, and creating backups.  more...

A Manager s Introduction to Business Law This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also  more...

American Business Formations in the 21st Century ... a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing income taxation can have on commercial transactions between different business formations, as well as the impact on organizations when vendors or customers seek bankruptcy protection or voluntarily go out of  more...

Lawsuits and Negotiations ...agement strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation and arbitration so that management can effectively work with legal counsel to determine when these are appropriate alternatives to litigation. Finally, it describes  more...

What to Do When the Going Gets Tough "It is common sense to take a method and try it; if it fails, admit it frankly, and try another. But above all, try something." Franklin D. Roosevelt spoke these words of wisdom. Negotiating can be challenging, especially when the stakes are high. It's possible to be suddenly stopped in your tracks when an event or circumstance sends the whole deal reeling. Have you ever been involved in a tough  more...

Diversity Managing Diversity in the Workplace Team leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture  more...

International Business Essentials Conducting Business in Europe ...oward power impacts negotiations. Follow guidelines for avoiding misunderstandings when negotiating. Identify inappropriate topics of conversation in France. Identify appropriate ways to greet the French. Identify kinds of information valued in a meeting or presentation. Follow guidelines for ensuring an effective meeting or presentation in France. Simulation Overview: In the  more...

Creativity Innovation Promoting Team Creativity Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of  more...

Grammar Skills Writing Effectively ...ts. To identify guidelines for avoiding run-on sentences. Audience Professionals who want to learn or improve their business writing skills. The Grammar Skills series will provide professionals with the necessary skills to write and communicate using proper grammar. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU  more...

Cross Cultural Business Comm Devel Cross Cultural Comm Skills ...fies cross-cultural barriers and explains the process for avoiding these barriers. In addition, information about employing and communicating through an interpreter is provided. Learn To Select the guidelines for building trust. Listen actively by paraphrasing a speaker's message. Follow the steps for providing positive feedback when communicating cross-culturally. Identify  more...

Excellence in Service Fundamentals for Employees ...ow they evaluate service, building rapport with them, and avoiding customer service pitfalls. Create a positive environment through excellent internal customer service. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE  more...

Interviewing Skills Conducting an Interview ...y various methods for addressing difficult interviews and avoiding discrimination. Identify how to manage bias and evaluate the candidate to make an effective hiring decision. Follow the correct processes and guidelines for offering and turning down candidates and performing administrative follow-up tasks. Audience: The target audience for this course is primarily managers who  more...

HIPAA Privacy Insurers ...minology. Identify guidelines for avoiding wrongful disclosure. Simulation Overview: In this simulation, you are a member of the administration team at an insurance firm. The head administrator has made it your responsibility to bring the staff up to date about HIPAA. You have attended a number of informative HIPAA seminars with Michael Krantz,  more...

HIPAA Privacy Business Associates ...rule. Identify guidelines for avoiding wrongful disclosure. Identify the elements of a business associate contract. Audience All employees of healthcare business associates who interact with patients, patients- representatives, and patient information in their working lives. Deployment Options e-Learning Accreditation  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...lities needed for effective virtual team management while avoiding things that will hamper effectiveness. Unit 2: The Role of the Virtual Team Manager (0.5 - 1 hour) Identify the difference between boundary management and supervision. Match boundary management and supervisory management with appropriate examples. Identify  more...

Achieving Success Without Authority Personal Accountability ... performance. Identify reasons for avoiding the blame game. Identify the effects of being caught in the victim cycle. Identify types of questions to avoid. Identify reasons for using action words in questions. Identify steps to define your vision. Simulation  more...

Basic Peripheral IV Therapy in Adults ...Veins used in Peripheral Intravenous Therapy a Nervesa Avoiding Damage a Skin-- Anatomy and Physiology Chapter 3: Psychological Needs of the IV Patient a Elderly Patient Needs a Cultural Aspects a Patients with Sensory Deficits a Methods of Reducing Patient Anxiety a Patient Teaching/ Education Chapter 4: Fluid and Electrolyte Balance a Water: The Primary Fluid of  more...