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From 123-CBT Computer Based Training
Negotiation Essentials Planning for Negotiation

Negotiation Essentials: Planning for Negotiation
It's true that negotiating can sometimes seem a daunting task. But if you're properly prepared, you'll likely reach an outcome that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than
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Negotiation Essentials Planning for Negotiation
Negotiating to Mutual Benefit

Negotiating to Mutual Benefit
The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep
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Selecting the Right Candidate

Selecting the Right Candidate
Selecting the final candidate for a job requires careful attention. Even though you're getting close to the end of the hiring process, you can't simply coast now. You need to manage the decision-making process in a disciplined and intelligent way. It's important to remain objective when assessing candidates, drawing on job-related data, rather than letting
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Dealing With Conflict

Dealing With Conflict
Successful teams are characterized by having a clear direction, trust among team members, effective communication, and the ability to quickly resolve conflict. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. Effective leadership is particularly required during the Storming
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Internet Explorer 8 Advanced Features

Internet Explorer 8: Advanced Features Microsoft
This course discusses how you can customize Internet Explorer 8 by installing add-ons and Accelerators. These new features enable you to more quickly perform common tasks on the Internet. You can further customize Internet Explorer 8 by setting one or more web pages as your home page and customizing the browser interface. The course also
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Configuring Rules Alerts and Junk E-mail Settings in Outlook 2007

Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007 Microsoft
Microsoft Outlook 2007 provides you with the tools you need to efficiently manage your e-mail messages. By using predefined or custom rules and alerts, you can organize your messages by moving, deleting, and forwarding them appropriately, and you can even choose to send an automatic reply to incoming e-mail.
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From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results



...on. When this,the first assignment is completed it is put away, only to be referred to at the end of the course.
You will then be given a series of 5 steps and corresponding assignments to work on as quickly as you care to. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to
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Learn How to Write the Kind of Cover Letter That Gets Results
Write a Marketable Script in 10 Weeks with Final Draft (Latest Release)


...ents the art and science of scriptwriting.
You will walk away from this course with the tools, techniques and the fundamental knowledge and information needed to get started or continue your scriptwriting work. The majority of this course is devoted to your writing, submission and the instructors editing of your work. Each script is reviewed and through your diligent rewrites you will enhance
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Choosing a Childcare Provider



Course description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and
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How To Master Sales Skills



...ost essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED -
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5 Steps to Effective Persuasive Business Communication



...ocument. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your
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The Power of being Different


...the insight of course members in the importance of moving away from incrementalism (continuous innovation that guarantees safe but small successes), and getting used to radicalism (innovating in a complete different field: doing what others haven`t thought of yet).
The course will provide the basics one can maintain to preserve an innovative spirit and assure impulses for constant improvement.
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Better Business Writing in One Week



...al writing training! Fear no more -- you?re only one week away from clearer, more confident writing. This unique course includes one work-week (five days) of daily lessons, designed explicitly for business professionals.
Students learn about grammar, clarity, precision, organization and style, then apply their knowledge to write better business letters, e-mails, memos and more. Practical
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Brilliant Business Writing and Communication


This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach.
What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages
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Learn How To Write Effective Persuasive Written Communication



...ocument. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your
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Significantly Increase the Value of Any Property--Instructor-Led
...ight imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As
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Confined Space Safety
...feeling. On the other, you are just a few inches of metal away for being crushed and drowned, and only a few minutes away from suffocating.
Welcome to Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little space to clean, and they always have that cozy lived in feeling. On the other, you are just a few inches of metal away for being crushed
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Fall Protection
...s and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom.
Welcome to Fall Protection You know that dream where, arms and legs flailing,
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Adobe PhotoShop CS
... the top-rated computer trainers anywhere.
You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate
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Adobe PhotoShop CS to CS2 Upgrade
... the top-rated computer trainers anywhere.
You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software programs includes Adobe Creative Suite (Photoshop, Illustrator, and InDesign), FinalCut Pro, Dreamweaver, Microsoft Office, and Front Page 2002. His career has included corporate
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Delegation - Leveraging Through Others
...oves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3
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Learn How to Write Persuasive Web-Based Text
...ocument. When the first assignment is completed it is put away, only to be referred to at the end of the course. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your
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Negotiate Profitable Real Estate Deals--Instructor-Led
A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable
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Negotiate Profitable Real Estate Deals--Self-Directed
A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period
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Strategic Thinking
...oves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3
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From 123-CBT Computer Based Training
Handling Organizational Change Simulation
... to flagging sales, senior management has decided to move away from a traditional top-down management organization toward a team structure to spur innovation and creativity in its specialized card lines. This means the creative, marketing, and production departments will be working together in small groups on specific product lines, rather than working independently under a departmental
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Handling Organizational Change Simulation
Systems-thinking Models and Thinking Skills
How is "systems" thinking different from everyday thinking? Learning to apply systems thinking involves more than just knowing what it is. There are many ways to look at a problem, and how you approach it can drastically change the outcome. This course looks at the four-step systems-thinking method for addressing issues. It covers four different styles of thinking: dynamic thinking, big-picture
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Improving Your Cross-cultural Communications
... asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation?Thankfully, there are things you can do to improve your cross-cultural communications and ensure
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Organizational Skills Managing Information

... job priorities. Throw information away when necessary. File information effectively. Categorize information on which you need to act. Simulation Overview: In this simulation you will be meeting with Marcus Robinson, one of Icon International's Information Services Editors, to
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From Medical Survival Consultants
Hand Safety







This online e-learning program on Hand Safety will cover "what would you do without your hands", How can you save your hands from injury and how you can save yourself from disability. From this lesson you will take away how to recognize the importance of your hands and how they are your tools for everything you do. We will cover the major causes and types of hand injuries and how to prevent them
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From 6P International, LLC
Health Care Fire Safety
Every year, fire kills more people than any other natural disaster in United States. According to OSHA statistics, in the year 1995, 200 people were killed at workplace from fires and explosions, more than 5, 000 were injured, and businesses faced the loss of around 2. 3 billion dollars. Fires create havoc among workers and demolish thousands of businesses every year. Fires lead to injuries,
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From Pitman Training Centre Notting Hill
Management Studies BTEC Certificate Level 5
...ogramme too,
with your personal mentor just a phone call away.
The course's exercises are tailorable to fit the real-life challenges you face at work, making this a highly practical learning experience.
And enrolment automatically includes membership of the Institute Of Leadership & Management (ILM) and on graduation you automatically qualify for membership of the Chartered Management
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From Serebra Learning Corporation
Negotiating to Mutual Benefit
...nding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer happy. Salespeople who sell at an executive
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Dealing with Conflict in the Workplace Simulation
What are your thoughts on conflict in the workplace? Do you dread it? Quietly try to avoid it? Or do you rush headlong to meet it with enthusiasm, certain it will bring renewed vigor and badly-needed change to your organization? No matter your answer, the Dealing with Conflict in the Workplace Simulation will provide you with the opportunity to practice skills for coping with conflict and putting
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Managing Conflict in the Workplace Simulation
...d when to address issues of conflict will help you to cut away destructive behaviors, encourage healthy arguments, and create an environment full of vigor and embracing of change. The Managing Conflict in the Workplace Simulation will help you to practice all this and more. The Managing Conflict in the Workplace Simulation comprises three scenarios and is based on the SkillSoft series "Dealing
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Improving Your Cross-cultural Communications
... asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural communications and ensure
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ADA Advanced Topics


In this course the student will review a number of essential ADA 83 concepts and expand on them to include the changes that have been made in ADA 9x. This course will revolve around the creation of a solution to a problem that will be stated at the beginning of the first module. Throughout the course, examples will be used that move the user toward the development and coding of an application to
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From Bartending Pros
Turm Your Ideas into Cash
Open the door to financial freedom! This online course will motivate you to put your ideas into action. Starting your own business doesn't have to be difficult or require a lot of money. There are very simple steps you can take to find your ticket to financial independence. These economic times have created fear about the future, but what most people don't realize is that this is a great time for
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From Sessions College for Professional Design
3D Modeling Using Form_Z Course


...icks for Good Lighting In Lesson Four the emphasis shifts away from thinking only about single images to thinking about the whole environment surrounding your images. And in this environment, proper lighting can make or break your image, whether it's abstract or photo-realistic. You'll learn about Z-buffer and Ray-Tracing, two techniques that the computer uses to render light. You'll learn
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fireworks basics


...away those competitive products, because you can do it all with Macromedia's Fireworks.
In this 6-lesson course, you'll learn how to import, manipulate, and export Web graphics, optimizing and animating them, creating image slices and hotspots even combining graphics with HTML and javascript. You could build an entire site using Fireworks, and just to prove it, we'll show you how.
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interface design


...st user experience (on-line and off). Bad interfaces turn away visitors like the plague.
On a VCR, you know the red circle means "record" and the green triangle means "play", right? The internet has similar conventions, some well-established, some still experimental.
In Interface Design, you'll learn the thought processes and theories behind these man-and-machine interfaces, and, more
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intro to digital arts


With your computer screen as your canvas and your mouse as your paintbrush, you too can create digital art.
In this creative and fun 3-lesson course, you'll explore the tools and technology used to create digital art today. You'll get familiar with key concepts in bitmap and vector art, learning how leading artists develop creative approaches to Adobe Photoshop, Illustrator, and digital
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From Youth Change
At-Risk Students Online Classroom Management Professional Development Workshop
...st, most effective, problem-stopping methods to use right away with at-risk students in grades Pre-K through 12. This webinar shows you the 4 types of at-risk students, then delivers the best, updated tools to turnaround each type. Stop using one-size-fits-all intervention tools with your broad array of at-risk students, because generic and conventional methods often fail with these youngsters.
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Motivate Unmotivated Students Maximum-Strength Motivation-Makers Online Class
...hods that will grab students' attention and begin to chip away at their explanations for why they'll never need school or education. The techniques included in this information-packed webinar are designed to work with students from Pre-K through Grade 12. You're going to be a woweda by the unexpected, cutting-edge methods youa ll learn to motivate children and teens to become prepared,
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From Lovecchio Consulting
Warehouse Design

To optimize the saturation of space with accessibility
To increase inventory turns
To reduce the time put away and picking
To enhance cash flow
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From eCPD.
Crime Prevention Through Environmental Design
...ributes to the crime rate. CPTED addresses this by taking away the opportunity for crime, resulting in a reduction in the incidence of crime. It is smart planning to anticipate potential crime issues and design new developments in such a way where the opportunity for crime is reduced, resulting in more livable and thriving cities.
This course provides a step-by-step guide to the principles
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From Escape Studios Ltd
Lighting and Rendering with Maya

With over 11 hours of tuition 'Lighting and Rendering with Maya' covers the essential theories needed to simulate real-world lighting. The course will take you through rendering options and settings, explaining how you can obtain high quality renders in small time frames. The module concludes by examining rendering & compositing together so that you have control over the final look of the shot.
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NURBS Modelling with Maya

Using three large-scale tutorials and a number of related videos & theory, NURBS with Maya introduces the efficient process of modelling. Each tutorial is designed to gradually introduce new areas & tools which build towards a more advanced and in-depth tutorial. This 11 hour module will ensure you possess all the competence required to work with NURBS.
Module Breakdown
NURBS Coliseum
NURBS
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Texturing with Maya

Learn to control material attributes via textures in this 11 hour module. Photoshop plays a key role throughout this course and introduces tools and essential processes that will allow the creation of realistic textures. In a hands-on practical tutorial, working with a non-organic model of a P-51 mustang aircraft, you will learn how to distress textures to mimic real world materials. Finally you
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NUKE for 3d Artists

Nuke for 3D Artists will give you a clear understanding of how and why CG work is rendered in multiple passes, and rebuilt in the compositing environment. Throughout this 10 hour training module you will be introduced to shading and colour theory, and node based compositing. You'll understand the professional workflow, from setting up advanced render passes, to using 3D texture projection in
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Polygonal Modelling and Skinning with Maya

This 11 hour module will take you through more advanced tutorials and complex tools demonstrating how to use polygonal workflow. Wea ll look at UV mapping an object to ensure accurate textures are created in Photoshop, and will explain how to skin a polygonal character so it deforms correctly when animated. By working on organic and non organic models you will learn how to work more
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Introduction to Maya

Introduction to Maya
Starting right from the very basics, this module is a great introduction to the software and it's UI. Containing over 11 hours of content you will learn the various workflows used within the 3D Pipeline; modelling, texturing, animating, lighting & rendering. As a precursor to the other modules of the Maya Essentials Bundle, this course is a must-have for those who are new
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Animation with Maya

...line training so you can sign up and get started straight away.
In order to ensure you have the best possible access to this online training you are required to have a minimum bandwidth of 1. 5 a 2mb. If you would like to test the suitability of your Internet connection please register to trial this montha s free tutorial by clicking here. Alternatively you can test your broadband
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ZBrush Foundation

Our ZBrush Foundation course is the most comprehensive online course currently available. Aimed at 3D artists, the training contains over 8 hours of theory and video tutorials covering everything from basic introductions to pipeline examples showing integration with Maya and Photoshop. The course is focused on giving you the skills required by industry a all of our tutors' experience and
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Camera Tracking for VFX

Camera tracking makes all the difference between creating an invisible visual effect and one that can be spotted a mile off. This comprehensive course in camera tracking will guarantee that you learn how to a tracka your footage successfully. Working with Maya and PFTrack youa ll learn how to make 3d objects sit realistically within a scene. With over 12 hours of HD tutorials as
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Advanced Shading with Maya and Mental Ray

This 12 hour Advanced Shading module covers all aspects of shading theory, advanced use of the Maya Hypershade and Mental Ray, and is an effective partner to our Advanced Lighting course. You'll develop your skills across 12 different Maya scenes; using models we've created specially to emulate the challenges of post-production. Learn how to create photo-realistic shaders for materials such as
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Advanced Lighting with Maya and Mental Ray

This 12 hour Advanced Lighting module will give you the creative and technical skills to illuminate any scene with sophisticated lighting techniques. You'll discover how to light characters with single or multiple light set-ups, and replicate daytime and night time lighting for exteriors. You'll explore the possibilities of image-based lighting and learn how to use lighting to suggest off-camera
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Visualisation with 3ds Max

You will use 3ds Max Design 2009, Adobe Photoshop CS4 and Mental Ray, to model, texture, light and render a photo-realistic scene. You will build interior and exterior models, learn how to replicate wood, concrete and glass and use Mental Ray to create professional level images. It comprises over 10 hours of HD video tutorials contained within our online learning environment.
Module
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Maya Essentials Bundle Online Course

Our Maya Essentials Bundle has been developed by leading industry professionals and teaches Maya in-depth. With over 70 hours of inter-related video content, our course follows the industry proven structure taught in our classrooms, giving you a break down of each subject and all the tools used. This invaluable resource will prove to be a must-have companion for new users of Maya who want to gain
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From Training for Entrepreneurs. com
GO SAMMY Strategy System Program
...and developing key action strategies. The GO SAMMY "break-away-from-business-as-usual" strategies help entrepreneurs reposition their businesses so that they not only survive, but also thrive during economic uncertainties. The disciplined approach of the GO SAMMY Systema shapes and guides what the business is, what it does, and why it does it.
The comprehensive GO SAMMY Program teaches you
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GO SAMMY Planning
...and developing key action strategies. The GO SAMMY "break-away-from-business-as-usual" strategies help entrepreneurs reposition their businesses so that they not only survive, but also thrive during economic uncertainties. The disciplined approach of the GO SAMMY System shapes and guides what the business is, what it does, and why it does it.
The comprehensive GO SAMMY Program teaches you
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From Simply Wholistic
Heal yourself and others 25 Teach Reiki ONLY 149 all levels 1 2 Reiki Master





...utlay. No time consuming studies and can be used straight away and earn money while learning
Are you in the healthcare or care industry and wishing to help others
A therapy which could help you on your journey of self and spiritual discovery
A recognised Diploma worldwide to enable you to practise
Then look no further. Learn reiki today and transform your life in so many positive
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FREE Reiki Attunements
...utlay. No time consuming studies and can be used straight away and earn money while learning
Are you in the healthcare or care industry and wishing to help others
A therapy which could help you on your journey of self and spiritual discovery
A recognised Diploma worldwide to enable you to practise
Then look no further. Learn reiki today and transform your life in so many positive
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From trainSEM
Advanced SEO Skills 102

This course is for optimising websites for businesses in very competitive industries. Study at your own pace within 60 days.
Benefits
a Understand why your website never shows up in
a web search and how this can be rectified.
a Take away powerful checklists that save you the
hassle of memorising hundreds of factoids.
a Learn how to write in a search-engine-friendly
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From Visions - Chapter III, LLC
Life Coach Training-Self-Discovery Coach Training Academy



...raction in our online forums.
This class will blow you away with its ethics, skills, and more, while tapping into your passion of helping people in life. (Many students talk about their own incredible self-discovery during this course too!)
** We have unique training methods to teach you human need and psychology on a coaching level, while giving you critical thinking assignments weekly.
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From The Professional Copywriters Association
Copywriter Training Course


"The PCA Certificated Step-By-Step, Online Training Course" For Becoming A Professional Copywriter.
This means you can join our online training program and learn how to run your own successful Copywriting business. As with all online training or distance learning courses, there is a RIGHT way to do things and a WRONG way to do things.
This course shows you the right way to become a
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From Aspira Continuing Education
Step-Wives


...pwife is here to stay. And although we cannot make her go away, we can help you figure out how to handle having her in your life, even if it feels hopeless, even if you've been embroiled in an ugly battle for many years. It is never too late for it to get better. Our book looks at this life from both sides: two women struggling to raise a child together in two different homes. We've opened up
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From Identity Theft Protection Association, Inc.
Safe Remote and Mobile Computing

...access information and stay connected when theya re away from the office. Many employees dona t realize that minor decisions made when working remotely - such as password protecting their phone or locking their laptop in a car trunk - have a huge impact on the information security of their entire organization. Educating employees on safe remote and mobile computing practices is
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From Plum Solutions
Financial Modelling in Excel Online Course
...articipants will create their own financial model to take away and use for future reference. You will learn how to design and create a user-friendly model which can then be used by anyone with limited knowledge of Excel.
You will learn how to:
- Build a financial model from scratch, or modify and improve an inherited model
- Reduce errors by building in error checks
- Prevent
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From PDHengineer. com-Decatur Professional Development, LLC
Leading the Multi-Generational Workforce
... when the ? stabilizing influence? of their elders passes away. Technological advances in medicine, nutrition, exercise, and communication have given us increased life expectancies while social and economic changes mean people may be working longer instead of retiring or coming back into the workforce after retiring. The workforce is becoming more diverse in terms of generational makeup.
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Prevention of Shoreline Erosion - Coastal Defense Schemes
...erty valued at millions of dollars per acre can be washed away during a single coastal event, and millions of dollars are spent every year trying to prevent coastal damage in areas all over the world. This course will introduce you to many of the coastal structures, which have been developed to prevent erosion, flooding, and loss of beaches. The student must take a multiple-choice quiz
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Electrical Components - What They Are How They Work and What They Look Like on Drawings
...be a good review for electrical engineers who have gotten away from electrical engineering, and young PE? s, just entering the profession. It really helps, when reading electrical prints, to have a basic feeling for what components look like on drawings. There is very little math involved in doing this course. Some vector algebra understanding is helpful when looking at how resistors,
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Hydraulic Design of Storm Sewers with Excel
...away runoff from storms, primarily in urban areas. The hydraulic design begins after the locations for the manholes for the system have been determined. Between each pair of manholes the storm sewer will have a constant slope and diameter. The hydraulic design process results in determination of an appropriate diameter and slope for each length of storm sewer and determines the depth of the
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Introduction to Industrial Control Systems
...is needed to complete this course. However, you will come away from the course with a solid understanding of industrial control systems basics, which you can use as the foundation to increase your knowledge in subsequent courses. This course is recommended for electrical engineers, mechanical engineers, process engineers, chemical engineers, civil engineers and even structural engineers who
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Programmable Logic Controllers
... engineers of other disciplines. Most engineers will come away with a deeper understanding of how to build and program a PLC system. This course also shows how software can replace hardware. This will help engineers as they economically apply PLC? s to various projects. Engineers in other disciplines will also find it useful to have an understanding of how Programmable Logic Controllers work,
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Pump Suction Characteristics
...d correctly applying knowledge such as this tends to slip away from us unless we use it frequently. The tendency for engineers who grew up using computer calculations may be to automatically use a commercial program to click out the answers without fully understanding all of the implications and variations to a particular problem. Also important is the ability to think through a problem and be
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Lubrication - Grease
...ency allows it to remain in place, whereas oil would seep away. An example is machinery that is run intermittently or is placed in storage for long periods of time. Grease is also used where it is difficult or inconvenient to access for frequent oil lubrication, such as sealed-for-life electrical motor bearings. As with other lubricants, improper selection of grease for an application can lead
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From Quantum Results Corporation
Customer Service Development



...he American Society of Quality:
-68 of customers turned away by an attitude of indifference on part of service provider.
-It cost more than 5 or 6 times to attract a new customer rather than to keep an existing one.
-Happy customers will tell to 4 or 5 others of their positive experience however dissatisfied customers will tell to 9 to 12 about their negative experiences.
Most of the time,
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From Elevating Your Business
Small Business Success Takes A Plan


...critical elements that you can add to your business right away:
* The two most important parts of every business plan and how to use them in your marketing strategy
* The three elements of a marketing plan and the questions each one must answer
* The part of the business plan that can make or break you - your client profile
* Why knowing what's unique about you is a key to networking
*
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From The Virtual Training Company
Adobe Photoshop Advanced Artistry II
...ly these successful techniques in your own projects right away. In addition, several "Mini-Tutorials" shed light on key concepts and tools covered in each section. An entire section is devoted to teaching you about color management, which will ensure that you get the best possible results on screen and when printed. Work files are provided. To begin learning more, simply click on one of the
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Painter 7
Corel Painter 7 is a digital paint resource that simulates hand drawing and painting, making it the perfect tool for artists, designers, and animators. In this 12-hour Virtual Training Company tutorial, the user will learn how to maximize this natural media emulation software. Andrew Hathaway smoothly guides the user from the basics of the Painter interface, through all the tools and brushes. He
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Macromedia Flash MX ActionScript
Author Doug Sahlin teaches you the ins and outs of Macromedia Flash MX ActionScripting. Designed to create websites or multimedia presentations for CD-ROM, Flash MX ActionScripting allows users to create exciting animated graphics while keeping a smaller file size than with conventional graphic editing methods. Learn key concepts that will make your Flash designs efficient and entertaining. If you
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Microsoft Publisher 2002
Microsoft Publisher 2002 helps you easily create, customize, and publish materials such as newsletters, brochures, flyers, catalogs, calendars, and Web sites for the office or home. Learn to publish easily on your desktop printer, at a copy shop or commercial print shop, or directly to the Web. Linda Young is your instructor in this Virtual Training Company tutorial. She will guide you in planning
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Adobe InDesign 2 0
...es of content. Virtual Training Company author Andrew Hathaway begins slowly by introducing and explaining the interface and palettes of InDesign 2.0, setting up a new document, and how to use many of the tools, such as line tools and frame tools. He then moves on to adding text and graphics, formatting, editing, applying color, importing from PhotoShop or Illustrator, and more. VTC allows you
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Macromedia Flash MX for Designers
Macromedia Flash MX is a wonderful tool for the creation of incredible web sites. Virtual Training Company's tutorial is aimed at designers, those who create graphical Flash content, such as animations, interactive web navigation controls, interactive web sites, games, and movies. Rick Martin, your instructor, starts off slowly by introducing you to the interface, setup, and the basics of Flash
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Mac OS X Jaguar Fundamentals
Apple's revolutionary new Unix-based operating system was developed from the ground up. OS X has new features and usability that provide better stability, including multi-tasking and protected memory. Faster than previous Apple operating systems, OS X remains user-friendly to the point of affection. Even so, OS X is a radical departure from previous Mac operating systems. VTC author Matt Neutra
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MySQL
Virtual Training Company's MySQL tutorial is just what you need to begin designing and developing database management systems. Joshua Mostafa will help you go from a beginner's understanding of databases and SQL to gaining mastery knowledge in only 8 hours of training. He starts the tutorial by covering the basics of databases and SQL. Once you are comfortable with the basics, move on to the more
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Authorware 6
Macromedia Authorware 6 is the leading authoring tool for creating e-learning, interactive web-based tutorials, and sophisticated simulations for the web, CDs, or corporate networks. Authorware allows you to include text, sound, video, and animation. You can track user response and results and your investment return. Learn how to make Authorware 6 work for you with Virtual Training Company's
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Adobe FrameMaker 5 5
Used primarily for production of long books, manuals and documents, Framemaker is an extremely powerful application that enables you to streamline your book and publication design. Version 5.5 allows you to generate indexes and tables of contents, create layouts with up to 100 master pages, and import formats. Virtual Training Company's tutorial on this application shows you how to do all of this
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MetaCreations Infini D 4 5
Infini-D 4.5 makes 3D animation feel like second nature, featuring the perfect balance of professional animation features, high-end special effects, and broadcast quality output, all within a celebrated, intuitive working environment. Version 4.5 features a dramatically faster renderer, a robust batch rendering queue, powerful new particle effects, and support for MetaCreations' MetaStream. In
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QuarkXPress 4
QuarkXPress 4 is a key application to learn, since it is an industry-wide standard application in the print and design world. Quark is used as a layout and typographical tool to assemble elements for use in magazine, newspaper, brochure and other types of production. Damienne Fitzpatrick has years of experience training companies in the use of this software. In this 10-hour tutorial, she takes you
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Desktop Design
Are you just breaking into the design field? This tutorial is perfect for you. Designer and consultant Brian Cookman authors this title, beginning with basic design vocabulary and techniques, and leading into a higher level of knowledge necessary for publications of all kinds. This is especially good if you are looking for more of a how-to on design instead of something on a specific application.
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QuarkXPress 4 Techniques
QuarkXPress 4 Techniques tutorial is great for those with a working knowledge of QuarkXPress 4. Author Brian Cookman explores the new features and exciting possibilities in areas such as fonts, typography, grids and drawing. He introduces some new ideas and exercises to jump-start your imagination. You can start learning these tips right away by clicking on the topic that you want to know more
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HTML 4
If the Internet were a building, HTML would be the bricks. Virtual Training Company's tutorial on HTML 4 is essential for anyone who is studying web design or is building web sites. HTML will pull you into the world of the Internet, and author Mark Fletcher will show you how to use it to get your web site up and running in no time. From the very basics to actually working online, Mark Fletcher
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Adobe GoLive 4
GoLive is Adobe's flagship web site building application. Now the budget-conscious user or someone just starting out with the Web can experience the power and ease of GoLive. No other visual Web authoring program gives you this amount of creative control and flexibility. Mark Fletcher makes it all look easy in Virtual Training Company's GoLive 4 tutorial. You progress systematically and smoothly
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JavaScript Fundamentals
JavaScript may be thought of as an extension of HTML. It is great way to make your web site come alive. JavaScript allows you to create pop-up windows and games, manipulate images, insert digital clocks and counters, and more. Chris Rasmussen, the author of Virtual Training Company JavaScript Fundamentals tutorial, explains in great detail the ins and outs of these important web building blocks.
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Microsoft Access 2000
Microsoft Access 2000 gives you powerful new tools for managing your data. You can share your database with coworkers over an intranet, find and retrieve information quickly, and take advantage of pre-packaged automated solutions to quickly create databases. In Virtual Training Company's tutorial, author Lorie Flenner begins very basic, explaining the key concepts behind Access and relational
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Microsoft Windows NT 4 Server Admin
Microsoft Windows NT 4 Server is a very popular server. Not only is it convenient to use, it is also a stable operating system. NT 4 is excellent in running applications. It has a graphical user environment, allows desktop configuration, is capable of multitasking, and has a large load capacity. You can set it up not only as your primary domain controller, but also as a back-up domain controller
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Microsoft Windows NT 4 Workstation
Microsoft Windows NT 4 Workstation is one of the most powerful desktop operating systems for business computing. With it's updated interface, remote management capabilities, and troubleshooting tools, NT 4 Workstation is easy to use. It also protects operating system code, device drivers, and data from applications, making it a secure and reliable system. Author Mark Fletcher first gives a
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Adobe InDesign
Adobe InDesign 1.0 Software shares the language of professional designers, delivering unparalleled creative freedom, productivity, and precision for designing superb pages. It works seamlessly with Adobe's PhotoShop and Illustrator applications, providing a single integrated system that does not interrupt your creative process. Virtual Training Company author Ian Cowles begins by introducing and
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Adobe Illustrator 9
Offering an unparalleled combination of creative freedom and productivity, Adobe Illustrator is preferred by designers, graphic artists, technical illustrators, and business professionals. In this Virtual Training Company tutorial, Rachel Caplan guides you through the basics of Illustrator 9, then leads you into the more technical territory by showing you how to modify objects, the use of
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Appleworks 6
Appleworks 6 is the software application that's really multiple programs in one. It integrates six components- word processing, spreadsheet, database, drawing, painting, and presentation- into one software package. Appleworks 6 is geared toward the education market, making it a perfect tool for students and teachers, alike. With the help of author, Matt Neutra, users learn how to apply Appleworks
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Blueworld Lasso
Lasso is a text language that serves as an intermediary between what browsers understand (HTML) and the server software, databases, form information, raw files and other text files. Lasso will allow you to make your database, web site and other files work in conjunction with each other, based on the input of the user. This Virtual Training Company tutorial is recommended for the person who has a
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Adobe GoLive 5
Adobe GoLive 5.0 software gives you industrial-strength design, production, and management features so you can create professional, dynamic, database-driven Web sites. Tightly integrated with other Adobe products such as PhotoShop, Illustrator, and LiveMotion, Adobe GoLive software protects your code from modification and corruption while offering industry-leading site layout and management
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Bryce 5
Whether you're a pro or a beginning artist, Bryce 5 is an easy way to create, explore, and animate extraordinary imagery. It's perfect for multimedia, video, and the Web. Author Matt Neutra takes you from the basics through some of the more advanced features in this 11.5 hour Virtual Training Company Bryce Tutorial. He will show you all of the tools of the interface, how to create objects, editing
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Macromedia Sitespring
Macromedia Sitespring is a server-based solution that enables web teams to work together. It allows the user to manage web-development projects and organize tasks and team members. In this Virtual Training Company tutorial, Mark Fletcher guides you through setting up and working on projects, managing files and your project site, and administering and configuring Sitespring. You can start learning
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AppleScript
AppleScript is an easy-to-use scripting language that allows you to control applications on a Macintosh. With AppleScript, you can speed up processes, reduce user error, and ensure consistency. It also enables automated workflow and routine tasks, unattended operation 24 hours a day, and even cross-platform scripting. Author Ben Waldie carefully explains all of these capabilities and more in this
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Microsoft Windows 2000 Directory Services
New to Microsoft Windows 2000, Active Directory Services allows you to keep track of all objects on your network. With it's open standards, upward scalability, and ease of use, it is a must for the organized network. This Virtual Training Company tutorial is an excellent resource for preparing for the Microsoft Certification Exam #70-217. Professor Louis DiPaola will help you gain the necessary
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HTML 3
If the Internet were a building, HTML would be the bricks. Virtual Training Company's tutorial on HTML 3 is essential for anyone who is studying web design or is building web sites. HTML will pull you into the world of the Internet, and author Mark Fletcher will show you how to use it to get your web site up and running in no time. From the very basics to actually working online, you will be taken
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Microsoft Windows 95 Basics
Windows 95 is the operating system that set the standard for all of Microsoft's subsequent operating systems. Even though it is an older OS, learning it would help understand the evolution of the Microsoft OS. Windows 95 has many useful features, such as easy Internet access and multitasking. It also installs easily with few hardware requirements and has comprehensive compatibility. With Windows
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From Corporate Education Group
Online Certificate in Applied Project Management
...s today's busy professional who can't afford to take time away from an already tight schedule. In a convenient on-line format, it takes only 11 weeks to earn your Project Management certificate. This is done by successfully completing 21 scheduled 1-hour online synchronous sessions that address key topic areas in project management, such as the project environment, planning, scheduling, and
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From F+W Publications, Inc.
Essentials of Romance Writing from Writers Online Workshops
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Above all, a story of romance should whisk the reader away to a different place, a different life, a different reality. This workshop will show how a romance is put together to do just that to allow the reader to escape from mundane cares. You'll learn how the hero of an action novel differs from the hero of a romantic novel. You'll learn the tricky business of putting your hero and heroine
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From The Virtual Training Company
Acid Pro Total Production Essentials
Recording artist, producer, and engineer Jonathan Kagi will guide you through the exciting world of audio and multimedia production. You will learn every detail of running ACID, along with many of the other popular production applications on your PC, such as Cakewalk Sonar and Fruity Loops. You will learn to correctly outfit your computer and turn it into a full-blown production studio. This
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