Instructor Led Back Training in United States

Foundation Food Safety Suitable for a variety of delegates, including new employees with minimal or no prior food safety knowledge, employees handling low-risk or wrapped food or those who work front of house, such as waiting or check-out staff, as well as back of house such as kitchen porters or warehouse staff.  more...

Fearless Presentations ® ...r Success is Guaranteed! Graduates of the program come back over and over because there is so much jam-packed into this two days that every time a participants comes back (with a new level of understanding and experience) they grow more and more! We've listed just a few of the quotes from some of our class members on this website. Over the last seven years, we have taught over 900 public  more...

Building Value through Corporate Responsibility What do large successful companies have over the small to mid size business? The large companies operate with not only profit in mind, but also build value through other considerations when doing business. Corporate Responsibility is a low cost approach that a business can incorporate in small steps to give back to the community they serve. In this course, you will about the basic considerations  more...

Leading Through Change ...ficulty handling change: they try it briefly, but then go back to their old ways. In any organization, whether dealing with technological or cultural change, the percentage of people in the "no" category who are outwardly defiant ranges from 20% - 30%. Participants learn to: - Define what change looks like and feels like - Identify different reactions to change and evaluate how the change  more...

CONSULTATIVE SALES TRAINING WORKSHOP ...d market. The role-plays, in conjunction with the feed back sessions, assure that each classroom participant has achieved direct behavioral changes in their sales approach. I am sure I will benefit greatly from many of the subjects and tools we used and discussed a if I havena ™t already. Thanks again and have a great 2008! John Casko Manager, Client Relations Arrowhead  more...

Resuscitation Boosting Morale and Revitalizing Team Effectiveness Have you noticed lately that your team members seem to merely be going through the motions? If you are seeking innovative and fun ways to breathe life back into your team, this clinic will certainly fit the bill.  more...

Making the Most of Your Life Now --- Whats Holding You Back Explore how to be fulfilled now. Topics covered include fear is the root of procrastination, identifying obstacles to your happiness, overcoming obstacles to your happiness, reconciliation and letting go of past hurts, and the negative consequences of delaying gratification. Participants will identify and examine personal fears at the root of their procrastination, list actual and perceived  more...

The Lesson of Weebles -- Overcoming Disappointment and Failure ...back from disappointment. Topics covered include Weebles Wobble But They Don't Fall Down, paradigm shift - viewing failure as opportunity, rebounding from disappointment, recognizing and correcting defeatist behaviors, and formulating a plan for future prosperity. Participants will realize that the power in trying is greater than the power of failure, learn how to change their thinking of  more...

California Peer Support Training Week ...topics are outlined inside ? Registration form is on the back page ? Certificates will be given for attendance in only the sessions actually attended You must sign in at each session ? Ventura area activities listed inside Group activities (included in conference price): Tues, September 9, 5: 30 ? 8: 00 PM Registration & Fiesta Reception Wednesday, Thursday, & Friday 7: 00  more...

Online Success for Inspired Entrepreneurs - Free Audio Preview Information ... and an angel who has reached out her hand and brought me back from the chasm. She is absolutely unlike any "coach" or mentor I have ever heard about. She is results-driven and enjoys solving the marketing challenges that you and I face. That's what she's good at. Let her do your job and get your business turned around like she's done for me " Let's review HOW you'll receive this life and  more...

SALES SKILLS WORSKHOP What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you  more...

SALES PROCESS SEMINARS Sales Process Seminar What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales  more...

Environmental Awareness Bootcamp - New Orleans LA Are you new to the environmental industry or a veteran in need of a refresher? If so, then the Environmental Bootcamp is what youa ™re looking for. This course covers in-depth numerous environmental air, water and waste regulations that may impact your facility (public and private). This course will take you through each of these regulations, including how they may apply to your facility and  more...

Phlebotomy Technician What is a Phlebotomy Technician? It is an individual who is a highly skilled professional that has studied the theory and practice of venipuncture and specimen handling, as well as laboratory testing and draws blood in a physicians' office, laboratory and/ or hospital setting. The scope of practice often includes neonatal heelsticks, pediatric, adolescent, adult and geriatric fingersticks, and  more...

Negotiation Skills for Project Managers ...lk away. The participants will learn how to peel back the layers to discover the root of the problem so options can be explored to achieve an agreement to which both parties can be committed. The participants will leave with added confidence, tools, and a "roadmap" to create win-win solutions. The collaborative negotiation process will result in agreements of commitment by both parties  more...

Office 2007- New FeaturesTarget Student This course is a high-level overview of those features of Microsoft Office 2007 that a ...to use. In fact, you might find it a bit difficult to go back! Students will learn about the Microsoft Office button, Ribbon tabs and Ribbon groups, galleries, contextual Ribbon tabs, Live Preview, the Dialog Box Launcher, the Document Information Panel, and the Mini toolbar. Students will also work with the XML file format and the macro and non-macro file formats. In addition, dedicated  more...

Office 2007-2 Days of NonstopTips, Shortcuts, and TImesavers ... the ins and outs of Microsoft Office? You will be taken back by all of the non-stop tips and timesavers in this fast-paced, productivity-oriented class! Though offered as individual courses for each of the Office applications, we have taken the highlights from four days of training and created a two-day class based on participant favorites! Developed and taught by author and lead trainer,  more...

Feldenkrais Awareness Through MovementR Classes Every Tuesday and Thursday evening group classes are held at the A. Noone Feldenkrais Studio in Solana Beach. Everyone is welcome and classes often include new students and students who have been coming to classes for years. The teaching is tailored to whoever attends class that night. Mats, head supports, and other items are provided. You may bring your own mat, and whatever else keeps you  more...

Feldenkrais Awareness Through MovementR Class for Age 50 and older The Feldenkrais Method(R) relieves pain, enhances physical and mental performance, dramatically increases your range of movement and prevents injuries. All through simple, easy movements that can be done by anyone. Curious? Come try your first class free!  more...

AwakenThe Divine You Workshop Program ...gy! a Tap into your natural self-healing abilities! Back to serve more a a Awaken~The Divine You ® Programa Foundation Level: April 9 - 10, 2011 Advanced Level: April 15 - 16, 2011 Personal Mastery: April 17 - 18, 2011 Private Consultations: April 12 &14 2011 FOUNDATION LEVEL (Basic Level of Self-Discovery, Understanding, General Life & Tools Required  more...

Environmental Awareness Bootcamp ...en and practical compliance strategies that you can bring back to your facility or organization. Topics include: a Clean Air Act a National Ambient Air Quality Standards (NAAQS) a New Source Review (NSR) Program a New Source Performance Standards (NSPS) a Title V Permitting Program a Overview of the Clean Water Act (CWA) a Water Quality Permitting a Storm Water  more...

Introduction to Feldenkrais ...uld be effective? Has your doctor mentioned it to you for back pain or arthritis pain, when medical options were exhausted? When you read about Olympic athletes using Feldenkrais, do you wonder if it could improve your athletic performance? Have you heard it's for everyone, and think that's impossible? Come join us at A. Noone Feldenkrais Studio for a five lesson series. Once a week for five  more...

Team Building using improv for corporations and groups The team building workshop is results driven and effective. Through interactive improv exercises and talk back sessions your group will not only learn how to work more as a group, they will get to know each other and themselves in a new and unique way. We relate everything back to the office and through laughter and lots of fun we are able to tie the exercise back into real life situations.  more...

ServSafe Food Service Manager Certification ...you from potential losses from a foodborne illness traced back to your facility. Do you know how many staff members need certification? Ask us! After completing a ServSafe ® food safety class and passing the exam, each student receives a certification from the National Restaurant Association Education Foundation (NRAEF). Food Safety Certification is based on a passing grade of 75% or  more...

Change Leadership Oct 9 2012 As change becomes more common, fast-paced and complex, the ability to adapt to and manage technical and organizational change has become a critical competency. Whether the change involves strategy redeployment, organizational restructuring, merging operations, expanding into new markets, or adopting new technology, managers who have an understanding of the dynamics of change are better equipped to  more...

Annual Women in Leadership Network and Renewal Event For this event, Diana Bilimoria, Ph. D. and Claire Scott Miller will host a special afternoon program designed for current and past recipients of the Women in Leadership Certificate. This program will reinforce key skills and themes from the certificate, facilitate connection, and celebrate your continued leadership development. Attendees will personally select an important priority for their  more...

Resilience Thriving through Uncertainty and Change Apr 25 2012 ...back from lifea ™s challenges with confidence, and also to grow and develop in new ways. In this program we present specific skill development tools and frameworks to develop resilience by focusing on seven core competencies: Emotion Regulation, Impulse Control, Causal Analysis, Self-Efficacy, Realistic Optimism, Empathy, and Reaching Out. These competencies equip leaders to adapt flexibly  more...

ServSafe Food Service Manager Re-Certification ...you from potential losses from a foodborne illness traced back to your facility. Do you know how many staff members need certification? Ask us! After completing a ServSafe ® food safety class and passing the exam, each student receives a certification from the National Restaurant Association Education Foundation (NRAEF). Food Safety Certification is based on a passing grade of 75% or  more...

VSSE - Video Security Systems cctv Essentials ...ner. Each person will have the opportunity to properly back-focus and focus lenses, attach BNC and RJ45 connectors, port-forward a router, discuss items to consider in designing systems, use specialized meters and tools, learn tricks of the trade and share useful experiences with the instructor and others. Attendees will be exposed to important business issues such as the true cost of the  more...

Avid Media Composer - Introduction to Effects ...n the screen Understanding Avida ™s ability to play back as many as 12 layers of video in real time, without rendering Creating multilayered effects (i. e. compositing multiple images) Creating Effect Templates (customizing effects and saving them in your own personal effects library that you can take with you from job to job). Using AVX plug-in effects. AVX is shorthand for a Avid  more...

Color Correction in Final Cut Studio ...: Workflow for "roundtripping" a project into and then back out of Color Using Color's software video scopes to analyze and evaluate images "Primary" color correction for rebalancing contrast and color Making skin tine adjustments, fixing problems, enhancing shots and altering the mood of the scene through rebalancing of the original cinematography Using the Still Store for comparing and  more...

VMware vSphere with ESX 4 and vCenter 4 ...d topics including resource balancing, high availability, back up and recovery, troubleshooting and more. Disaster recovery, rapid deployment, hot migration and workload consolidation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers immediate, tangible benefits (e. g.:  more...

FEBUARY 21st 930am-4pm Book yourself Solid Marketing 101 for MT ... next? How do you get clients? How do you make them come back? How do you market yourself? Is your appointment book empty? thebeautytherapists. com will put it all together for you and get you on your way to being successful. Learn this and more at this intriguing and stimulating class. You will learn proven strategies for getting more clients than you can handle - even if you hate  more...

The Building Better Job Aids BBJA Workshop In just three days, you can learn how to build better job aids that will effectively reduce training time and improve performance! The Building Better Job Aids Workshop gives you the critical skills to: a Quickly develop job aids for virtually any type of task from soft skills to technical skills a Determine when job aids can eliminate training entirely a Describe the content of the  more...

Aperture Academy Photography Cruise Come join the Aperture Academy and Canon as we sail to Alaska on Holland America's luxury cruise ship, the MS Westerdam! We'll be exploring ports of call as we conduct field workshops, then bring your images back to our on-board classroom where you can edit your images using Photoshop or Lightroom software! Then, print your favorite images out with our large format printer! Learn more by visiting  more...

American Red Cross WSI - Water Safety Instructor Training and Certification Classes in Orange County ...rate proficiency in six strokes: front crawl (freestyle), back crawl (backstroke), elementary backstroke, sidestroke, breaststroke, and butterfly - 25 yards per stroke. Tread water for 1 minute. WSI Certification Requirements: Attend all class sessions (Fri 5: 30pm-10: 00pm, Sat 8: 00am-7: 00pm, Sun 8: 00am-7: 00pm). Demonstrate competency in all required skills and activities. Correctly  more...

Safeland ...on, Medical Records, Forklift Safety, Electrical Safety Back Safety and Alcohol and substance abuse awareness Course Delivery The training course is presented in a multi-media format using instructional presentation techniques to include lecture, guided discussions, and table top exercises. The class participants each receive a student manual designed to follow the presentation of the  more...

SAP Financial Controlling (ECC 60) ...I/ CO development. The FI & CO modules have always been a back bone in all implementations. Regardless of the scope of the project FI/ CO is required due to its tight integration with other Modules in SAP as well as External & Managerial Reporting. Apart from the concepts in FI/ CO development this course covers general configuration methods. The course design is such that it starts with  more...

VMware vSphere 4.1 Boot Camp ... ESXi and vCenter through to resource & power management, back up & recovery, monitoring and alarms, load balancing, service availability, and much more. Each topic is presented from the perspective of delivering key business and/ or economic value - not just the technical or mechanical aspects of the software. Advanced topics address both vSphere and Virtual Machine scalability, performance,  more...

Managing Managers Why a program about managing managers? What is it thata ™s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita ™s difficult for you to create a sense of unity and cohesiveness for your  more...

Fundamentals of Customer Service Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base. You can get a complete list of other Business Skills classes at  more...

VMware vSphere 41 with ESXi and vCenter ...d topics including resource balancing, high availability, back up and recovery, troubleshooting and more. Disaster recovery, rapid deployment, hot migration and workload consolidation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers clear, tangible benefits (e. g.: reduced  more...

SoC Power Management Design and Verification Overview * Power Management Fundamentals o Systema ™s perspective on power becoming a fundamental concern o Dynamic Power o Leakage Power and its impacts on 65nm & beyond o SoC Power Management Techniques o Impact of Power Management Techniques on Dynamic and Leakage Power * Power Management Architecture Design Implications  more...

BoxerciseSafeBoxing You will be taught balanced footwork, or how to move around boxing style, or the boxers two step. Then, by verbal commands & personal demonstration, you'll be taught the correct method of throwing the jab, powerhand, hook, and uppercuts, onto my hand pads/ focus mmitts that I'll have on. Then, I'll put you through a safe boxing training session. As we dance the boxers two step, I'll stop moving,  more...

Managing Conflict in the Workplace ...conflict quickly using the A. C. E. method. 6. Shut down backstabbers and those who spread gossip about you and others. 7. Know exactly what to say when someone puts you down or criticizes you unjustly in front of others. 8. Work through differences with your boss for win-win results. 9. Know a what to say whena in specific uncomfortable workplace situations involving conflict. 10.  more...

becoming an SAP FICO Consultant in short time ...ss strain on the human body. You can start the video, sit back and relax. 2. Its easier to repeat training videos. Since people learn faster through repetition, repeated training helps to better understand SAP concepts. Re-watching videos is much easier than re-reading documents. 3. Seeing live SAP screens in action is much easier to understand than looking at basic screenshots. Watching the  more...

Customer Service ... even the most difficult customers feel welcomed and come back How to show employees that customer service really benefits them Learning Points Why how we perform matters What's different about good performance? Performance standards Turn complaints into opportunities Listening skills Assertiveness Effective communications Internal clients Course  more...

Cross Cultural Communication Skills ...rs a Generating checklists to enhance your performance back on the job Course outline Building a Foundation a Adopting simple, concise and direct language a Recognizing perceptual filters that hinder communication a Identifying basic communication principles a Applying a communication process model Setting Clear Goals for Your Communication Determining outcomes and results a  more...

Lead with Love - Keynote Address ...BACKGROUND: This fast-paced keynote will challenge the audience to think differently about the behavior and the role of the work leader. The term Work Leader is used to describe the first level of leadership in an organization, and the audience is challenged to consider the work leader as the key to organizational success. LEARNING OUTCOMES: This keynote is designed to propose what  more...

How To Get Fired By Doing A Great Job - Keynote ...BACKGROUND: This fast-paced keynote will challenge the audience to look at their own job activities and to evaluate how they might think they are doing everything right, and yet be on course to be terminated by the organization. Our own perception of job performance is only one of a variety of factors that go into job security and success. LEARNING OUTCOMES: The attendees should go back to  more...

Virtualization with VMware ESX 4 and vCenter 4 ...d topics including resource balancing, high availability, back up and recovery, troubleshooting and more. Disaster recovery, rapid deployment, hot migration and workload consolidation are also covered. This class is unique in its approach; which is to identify common IT pain points and then clearly explain and demonstrate how virtualization delivers immediate, tangible benefits (e. g.:  more...

Meeting Skills for Leaders, Third Edition ...erly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics guide to organizing and conducting productive meetings every manager, supervisor, or team leader needs to get ideas and find inspiration to energize and motivate their groups. Every aspect of planning and preparing for a successful meeting is covered, from selecting participants to arranging facilities and equipment and  more...

MICROSOFT PROJECT 2003 This introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2003, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged  more...

MICROSOFT PROJECT 2007 This introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2007, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged  more...

Web Technologies Overview for Managers ...e Web. From the browser to the server to the database and back again, you will find out about the languages and technologies that make up today's Internet. This course is designed not only for Web Managers but new Web site administrators and Webmasters responsible for maintaining and updating the client-side and server-sides of a Web site. You can get a complete list of other Enterprise  more...

Web Technology Overview for Managers ...e Web. From the browser to the server to the database and back again, you will find out about the languages and technologies that make up today's Internet. This course is designed not only for Web Managers but new Web site administrators and Webmasters responsible for maintaining and updating the client-side and server-sides of a Web site. You can get a complete list of other web  more...

Skills for High Performance Teamwork The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together. In a highly interactive environment, team members have fun while learning principles, make decisions and maintain a positive social environment. Skills for High Performance Teamwork consists of seven modules listed in this Category,  more...

Powerful Communication Skills for Health Care Professionals Powerful Communication Skills for Health Care Teams Course Overview Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known  more...

AJAX Training ...try Saving Changes The Status Animation The Fake Back-end Page Handling the Response Stopping the Status Animation Adding a New Entry Future Enhancements Web Services and Slide-and-hide Slide-and-hide Window Web Services: an Overview APIs and Protocols Amazon Web Services Client The Client Class Cross-site AJAX Sending the Request to Amazon Web  more...

How Much Is Poor Time Management Costing Your Company? Time Management is essential in today's competitive and busy organizations. Successes in daily activities depend upon how well time is managed. Therefore, time management should be the number one skill to master. Do you sometimes find yourself looking at a packed schedule and wondering where you'll find the time to do all the work that's expected of you? On some days, the difference between  more...

Excellent Customer Service Training When someone receives bad customer service, chances are he or she re-tells the story at least ten times. When that same person receives good customer service, chances are he or she tells only a few people. And in today s get-it-now-from-just-about-anywhere market, excellent customer service may be your only distinguishing feature. This popular seminar provides quick, economical and effective  more...

Microsoft Business Solutions CRM - Installation & Configuration The three-day Microsoft CRM Installation and Configuration course explores the Microsoft CRM Implementation Methodology tool kit the technologies that support Microsoft CRM (i.e. Active Directory Microsoft .Net framework XML Web Services SOAP etc.) the architecture of the product installation instructions for the Microsoft CRM Server Sales for Outlook client and Exchange E-mail Router as well as  more...

Access 2003 Level III Your training in and use of Microsoft Office Access 2003 has provided you with a solid foundation in the basic and intermediate skills for working in Microsoft Office Access 2003. You're now ready to extend your knowledge into some of the more specialized and advanced capabilities. Course Objective: You will create complex Access databases using forms, reports, and macros. Who should attend:  more...

Citrix Presentation Server 4.0: Administration ...ging Installation Manager Packaging Process Rolling Back the Packager Creating a Package Packaging an Unattended Installation Packaging an Application Deploying Packages to Servers Application Deployment Configuring Installation Manager Properties Creating Server Groups Adding a Package to the Installation Manager Database Creating and Scheduling Package Groups  more...

Building XML-Based Web Applications This five-day instructor-led course provides students with the skills to build a Web application of moderate complexity. Such an application connects to and retrieves data from a data source processes Extensible Markup Language (XML) data before sending it to the client and saves updates from the client back to the database.  more...

Intermediate Java Programming ...dvanced Stream Techniques Buffering Data Streams Push-Back Parsing Byte-Array Streams and String Readers and Writers 13.  Java Serialization The Challenge of Object Serialization Serialization API Serializable Interface ObjectInputStream and ObjectOutputStream The Serialization Engine Transient Fields readObject and writeObject Externalizable Interface 17.  Automated Unit Testing  more...

N2C2 - Nature, Nurture, Choice, Chance ...BACKGROUND: This fast-paced keynote will challenge the audience to look at professional and personal achievement and success as a result of four key factors Nature, Nurture, Choice and Chance. LEARNING OUTCOMES: The attendees should go back to the workplace and their personal lives with a clear understanding of the opportunity to direct and control their future. In addition, they will want to  more...

PRINCE2 Practitioner ...ner exam but also for applying the method on the projects back in their workplace. This is the second of two certification courses on the PRINCE2 project management methodology. Its aim is to provide students with the skills needed to apply PRINCE2 theory to practical scenarios and prepare them for the Practitioner certification exam. Course Requirements We cover the full PRINCE2  more...

Introduction to Programming ...mple computer programs. The course assumes no programming background and provides an overview of the software development process in addition to introducing important programming constructs and methodologies. The course covers such topics as programming language characteristics, integrated development environments, flowcharts, algorithms and pseudocode, variables, operators, conditional  more...

Oracle Database 10g Administration Workshop I ...mance monitoring, database security, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam.    Who should attend:  Database Administrators Sales Consultants Support Engineer Technical Consultant Course Objectives: Install and  more...

Oracle Database 10g: New Features for Administrators ...Resource Management Setting Idle Timeouts Switching Back to the Initial Consumer Group at End of Call Database Resource Manager - Adaptive Consumer Group Mapping Monitoring the Resource Manager The Scheduler Core Scheduler Features Privileges for Scheduler Components Calendaring Expressions Advanced Scheduler Concepts Space Management Segment Advisor New Segment  more...

Planning Implementing and Maintaining Microsoft Windows Server 2003 Active Directory Infrastructure ...ve Directory.   Plan and manage operations masters.   Back up, restore, and maintain Active Directory.   Plan and implement an Active Directory infrastructure that is based on a directory service design that an enterprise architect provides.   Prerequisites Before attending this course, students must have completed: Course 2278: Planning and Maintaining a Windows Server 2003 Network  more...

The Business Analyst s Crash Course ...eful templates, examples, guidelines and glossary for use back on the job. What makes this course stand out from the competition? Value for money: No course on the market offers this amount of content in so little time. How can we do this?  By removing all of the fat traditionally found in BA courses. Scenario-based training: One integrated case study is used throughout the course to  more...

Implementing and Administering Security in a Microsoft Windows Server 2003 Network ...tion Authority   Managing a Certification Authority   Backing Up and Restoring a Certification Authority   Lab A: Installing and Configuring a Certification Authority   Installing an Enterprise Subordinate Certification Authority   Backing up a Certification Authority   After completing this module, students will be able to: Describe a PKI.   Describe the applications and  more...

Implementing and Managing Microsoft Exchange Server 2003 ...sources.   Plan for disaster and disaster recovery.   Back up and restore Exchange.   Perform preventive maintenance.   Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.   Prerequisites Before attending this course, students must have: Working knowledge of Microsoft Windows Server 2003.   Working knowledge of networking, including  more...

Installing Administering and Configuring Microsoft Windows XP Professional ...vers. Students will also learn how to roll device drivers back to a previous version of the driver and to uninstall drivers and devices. Lessons Installing Hardware Devices   Configuring Modems, Printers, and Monitors   Troubleshooting Device Drivers   Disabling and Uninstalling Hardware Devices   Lab: There is no lab for this learning unit After completing this module, students  more...

Maintaining a Microsoft Windows Server 2003 Environment ...ing Device Driver Signing Options Using Device Driver Rollback Lab A: Maintaining Device Drivers Viewing the Current File Signature Verification Setting Modifying the Default Setting Adding a Computer to the Organizational Unit Verifying the New File Signature Verification Setting After completing this module, students will be able to: Configure device driver signing.  more...

Microsoft Windows Server 2003 MCSA Boot Camp ...timize system performance for mobile users. Restore and back up the operating system, System State data, and user data. Configuring and Troubleshooting the Desktop Environment Configure and manage user profiles and desktop settings. Configure support for multiple languages or multiple locations. Manage applications by using Windows Installer packages. Implementing, Managing, and  more...

Microsoft Windows Server 2003 MCSE Boot Camp ...timize system performance for mobile users. Restore and back up the operating system, System State data, and user data. Configuring and Troubleshooting the Desktop Environment Configure and manage user profiles and desktop settings. Configure support for multiple languages or multiple locations. Manage applications by using Windows Installer packages. Implementing, Managing, and  more...

Microsoft Windows Server 2003 MCSE Upgrade Boot Camp ...ecovery (ASR) Restore data from shadow copy volumes Back up files and System State data to media Configure security for backup operations Implementing, Managing, and Maintaining Name Resolution Install and configure the DNS Server service Configure DNS server options Configure DNS zone options Configure DNS forwarding Manage DNS Manage DNS zone settings  more...

Administering a Microsoft SQL Server 2000 Database ...trative tasks and create custom administrative tools.   Back up databases and implement a backup strategy.   Restore databases.   Monitor and optimize SQL Server performance.   Transfer and migrate data into databases.   Maintain the high availability of SQL Server.   Describe how to replicate data from one SQL Server to another.   Microsoft Certified Professional Exams This  more...

Deliver World-Class Customer Service Improve the level and quality of customer service through proven and effective training. Deliver good, old-fashioned world class customer service that sets you apart from the competition. Interpersonal and telephone techniques that leave our customers impressed and coming back for more.  more...

Microsoft Certified Application Developer (MCAD) C# Microsoft Certified Application Developers (MCADs) use Microsoft technologies to develop and maintain department-level applications, components, Web or desktop clients, or back-end data services.  more...

Microsoft Certified Application Developer (MCAD) VB .Net Microsoft Certified Application Developers (MCADs) use Microsoft technologies to develop and maintain department-level applications, components, Web or desktop clients, or back-end data services.  more...

Radical Changes you can make to Reinvent your Business Complacency is death to any business. We must be vigilant that what we offer clients is fresh, relevant and exciting. If you and your company are on fire, curiosity will bring your clients and prospects back for more. In this class we will explore ten radical changes you can make to reinvent your business in today s marketplace.  more...

Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure After completing this course, students will be able to: Describe the logical and physical components of Active Directory. Create and configure a forest and domain structure by using an Active Directory infrastructure design. Plan and implement an organizational unit structure. Plan and implement Active Directory user, group, and computer accounts. Plan and implement a Group Policy  more...

Implementing and Managing Microsoft Exchange Server 2003 After completing this course, students will be able to: Perform a clean installation of Exchange Server 2003 and verify that the installation was successful. Describe the process for upgrading to Exchange Server 2003 from Exchange 2000. Configure and manage Exchange Server 2003. Manage interoperability between Exchange Server 2003 and Exchange 2000. Secure Exchange Server 2003.  more...

Ultimate Customer Service ...ers with skill and tact How to keep your customers coming back to you This seminar is hosted by leaders in the customer service industry who not only have the education to help you succeed, they also have been through trenches and know what it is like to work with customer of all walks of life.Many companies feel that excellent customer service is something that is already part of your  more...