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Technical Communication, an Introduction for Current Technical Writers, Editors & Designers ..., stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges I suggest, you send those to me by email. You get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a sophisticated professional, so I invite you to ask any questions that occur to  more...

Architecting Web Content (Master Class)-Self Directed This is a professional level course in architecting and organizing Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Creating Popular Web Content (Master Class)-Self Directed ..., stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email. You will usually get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along  more...

A Technical Approach on How to Create Desktop Video Captures Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners and those who already own Camtasia--Learn to record windows screen movement, voice, sound with Camtasia - Video capture the easy way!  more...

How to Create Desktop Video Captures the Easy Way Using Camtasia 3 0 Discontinued A newer version of this course is currently under developmenht. Please check back. For Beginners--Learn to record windows screen movement, voice, sound using Camtasia - Video Capture the easy way!  more...

How to Build And Maintain Rapport With Your Clients ...tors realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that you could comment about to start a conversation that would let the client know about some common ground, a solid handshake, good eye contact and the list of rapport skills goes on.  more...

Architecting Web Content (Master Class) This is a professional level course in architecting and organizing your Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Creating Popular Web Content (Master Class) ..., stray thoughts, or concerns at any time, and I will get back to you as quickly as I can. When you have read the material and done the challenges, you send those to me by email. You will usually get my comments back within 24 hours, along with materials for the next module. The course is designed to help you become a professional, so I invite you to ask any questions that occur to you, along  more...

Turn Your Life Experience Into College Credit ... skills and now seek to use this experience to transition back to school or advance your career. The purpose of this course is to help guide and make you think about your life and what you have learned. It is quite possible that your knowledge may be appropriate to earn you college credit. Using the various exercises, activities and readings you will learn how to earn college credit from an  more...

Short Story Secrets ...ond a first draft. The short story form is making a come back, and is the best way to break into the world of publishing. This short story workshop is designed for the writer who has already begun writing stories and wants to move beyond a first draft. Once your idea is on paper, what is the next phase in the creative process? Structure, development, voice, texture and point of view are some  more...

Quicken 2002 Level 1 This course establishes a basic understanding of the essential features of Quicken Deluxe 2002, familiarizing students with the concept of financial management and the use of financial software. This course establishes a basic understanding of the essential features of Quicken Deluxe 2002, familiarizing students with the concept of financial management and the use of financial software, and it  more...

Recognizing and Avoiding Burnout ... for managing your own frustrations and anger and getting back on track. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high  more...

Office Ergonomics ...back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That s right, the modern office. Welcome to Office Ergonomics Take one back ache, add a dozen strains, a new pair of glasses, and one large headache, and what do you get? That?s right, the modern office. You?re not the first to try this brew; others around you are suffering too. In our course,  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...r 12 months from the day of enrollment. Keep Them Coming Back--Instructor-Led A Trump U Course This course is about using marketing to unlock your business`s potential. Many businesses, particularly small ones, tend to ignore marketing, and this often results in lower revenues. Frequently, small business owners don?t realize that marketing is something that they can do themselves, without  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...r 12 months from the day of enrollment. Keep Them Coming Back --Self-Directed A Trump U Course This course is about using marketing to unlock your business`s potential. Many businesses, particularly small ones, tend to ignore marketing, and this often results in lower revenues. Frequently, small business owners don?t realize that marketing is something that they can do themselves, without  more...

Intermediate Technical Writing ...our instructor who will review, comment on, and send them back to you by e-mail attachment. You`ll revise accordingly, e-mail your instructor with any questions or concerns that you have, and then e-mail your revisions back to your instructor. You`ll follow the same process for the recommendation report. The course is appropriate for people who have had some on-the-job experience as well as  more...

Intermediate XML: Creating a DTD ...the materials, and compare your answers with those in the back of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents. You are creating a vocabulary of tags to be used by the writers of those documents, an explicit structure that will be relied on by a parser  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ... that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all about. This is the course to take if you have little or no previous experience in HTML. Dewey from Florida writes, "This is just super, great, good, are there any other words out there to  more...

How to have an Effective Safety Committee ...d out for a weekend of fun in the wild, but as you arrive back in your driveway late Sunday night, you really wish you had brought the food along. Our new safety course, How to Have an Effective Safety Committee, will not only show you how to plan for a safety committee, but will also show you how pack your conference room with the right committee members. You will learn how to get a fire  more...

Better Public Speaking- A Low Stress Approach ... weekly basis to send to your instructor and will receive back, practical critiques and useful comments for each file you send. The sound files can be created on any computer and from a program every computer has in the Accessories section of the program list. You?ll send using your existing email program so no additional programs are necessary. A browser (either IE or Netscape) also is  more...

Back Injury Protection ...Back by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Welcome to Back Injury Protection ?Back? by popular demand, Back Injury Prevention! This trendy safety course gets everyone involved. Whether you have to lift, push, pull, or move objects of any size for work, or if you arrange places for others to work, this course is for you. Virtually  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Adobe Encore CS3: Essentials ...oring and SWF export to the web. Now that Premiere Pro is back on the Mac, you can use Encore CS3 on both Intel? based Mac and Windows? systems. See how Encore CS3 is the right choice for easy production of full-featured, menu-driven DVD and Blu-ray projects, on disc and the web The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or  more...

Java Programming with Java SE 6 0 Java Utilities ...es to parse strings into numeric values, transform values back into strings or other primitive types, and test values. Managing Java wrapper types - use the new methods of the Integer and Long wrapper classes to manipulate bits for a given scenario, and identify the function and benefits associated with autoboxing and autounboxing in Java SE 6. 0. Java String, StringBuffer, and  more...

Legal Pitfalls Regarding Independent Contractors ...isclassification can result in stiff fines, penalties and back pay and benefit liability. This course will examine the various aspects of hiring and managing independent contractors. You will summarize the hazards of misclassification, learn how to classify workers, and analyze strategies to make sure you don't inadvertently convert independent contractors to employees by your management  more...

Overcoming Internal Customer Service Problems ...munication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In this course, you'll learn the art of sustaining excellent service, and recovering the situation when things go wrong. By examining the pitfalls that can occur,  more...

How to Work with Aggressive People ...e verbally attacks you or metaphorically stabs you in the back. Aggressive people are arguably the most difficult type of people to work with. Hostile-aggressives openly antagonize people; passive-aggressives work behind the scenes with hidden agendas. No matter which type of aggressive behavior you have to deal with, you've got your work cut out for you. That's where this course comes in  more...

A Workable Solution for Internal Clients ...you be so sure that working practices won't simply revert back once you're "off the scene?" You don't want to be seen as a "visitor" who simply recommends change and then lets others make it happen. This course will focus on decision-making tools and models, and how they can be used to improve your diagnosis. It will also deal with the crucial issue of change; how to manage and implement it  more...

E-mail and Organizational Communication E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success.  more...

Crisp Composition ...what your convoluted sentences mean? Do they want to send back numerous requests for clarification? Do they want to pull out an unabridged dictionary just to understand your document?Of course not.Your readers hope that you will work hard to write clearly and concisely. If you do so, your readers can spend their time considering what you have to say, not wondering what you really mean.If you're  more...

Creating Change Gaining Allies ...back, I'll scratch yours." Is this an effective strategy for gaining allies to create change? How about, "If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need  more...

Oracle Database 11g Using RMAN Enhancements Flashback and LogMiner identify ways of using Oracle Database 11g's enhanced RMAN, Flashback and LogMiner tools to clone databases, create backups and catalogs, archive historical data, and roll back transactions.  more...

SQL Server 2005 Backup and Restores To back up and restore a database in SQL Server 2005  more...

Backing Up SQL Server 2000 Databases To explain how to back up SQL Server databases  more...

ISA Server 2000 Part 1 Setup Access Policies ...#149; Identify characteristics of ISA Management. • Back up an array configuration. • Identify characteristics of ISA Server 2000 service management. Unit 2: Access Policy Elements and Caching 3 - 4 hours • Identify characteristics of an access policy. • Create a schedule. • Create a new bandwidth priority. • Create destination sets. • Create a  more...

Exchange 2000 Infrastructure Design--Part 2 ... virtual servers. Identify the features of front-end and back-end servers. Identify the guidelines for using virtual servers in a front-end and back-end environment. Create an IMAP4 virtual server configured with SSL. Connect to the default IMAP virtual server by using Outlook Express. Identify the types of key, dedicated servers used in an Exchange 2000 Server environment. Identify key  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...uthorize a DHCP server in the Active Directory database. Back up DHCP server files on a hard disk by using the Backup Wizard. Restore DHCP server data from a hard disk by using the Restore Wizard. Sequence the steps to back up a DHCP database on a DHCP server. Sequence the steps to restore a DHCP database from a DHCP server. Update the statistics of a DHCP server by using the Action menu.  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...uthorize a DHCP server in the Active Directory database. Back up DHCP server files on a hard disk by using the Backup Wizard. Restore DHCP server data from a hard disk by using the Restore Wizard. Sequence the steps to back up a DHCP database on a DHCP server. Sequence the steps to restore a DHCP database from a DHCP server. Update the statistics of a DHCP server by using the Action menu.  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...o remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...o remotely administer shared folders, monitor event logs, backup and restore data. L earn To: Manage Data Storage. Remotely Administer Shared Folders. Monitor Event Logs. Back Up and Restore Data. C ontent Emphasis Skills-Based A udience This course is designed for IT Professionals who are responsible for administration in a single-domain Windows 2000-based  more...

Oracle Database 10g Administration Workshop II Part 3 ...back technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of Flashback technology. Identify features of Flashback  more...

Access 2000 Proficient User ...nd drop method. Export a database object to a Web page. Back up a database by using the Backup utility. Restore a database from a backup copy by using the Backup utility. Compact an open database. Unit 3: Access 2000 Forms Duration: 2 Hour(s) Create a form by using the Form Wizard. Match the control types with their functions. Add controls to a form by using the Control  more...

Windows NT 4 0 User Fundamentals ... to verify your understanding of key skills and guide you back to any content that warrants further study. L earn To: Perform tasks from the Desktop. Understand the basics of using Windows NT 4.0 Workstation. Use Explorer to view and manipulate files and folders in Windows NT Workstation. C ontent Emphasis Skills-Based A udience This course is intended for users  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 ...nents. Create a project to test a DLL and pass an error back to a client application. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building desktop applications and accessing corporate databases. Participants should have completed Designing and Implementing Desktop Applications with Microsoft Visual  more...

Professional Selling Over the Phone Preparation Strategies ...enting components of an effective voice, listening to feedback, and asking questions to increase sales. Learn To Sequence the steps for preparing to write an effective telesales script. Apply the steps for preparing to write an effective telesales script. Select qualities of an effective telesales voice.  more...

NetWare 5 Advanced Administration - Part 3 ... This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. L earn To: Back up servers. Back up workstations. Install and configure Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. C ontent Emphasis Skills-Based  more...

Oracle Database 10g Administration Workshop II Part 2 ...ods for issuing RMAN commands. Identify features of the BACKUP command. Identify features of the alert.log file. Identify features of alerts. Identify options that enable you to configure alerts. Identify features of incomplete recovery. Match incomplete recovery types with their features. Identify guidelines for performing incomplete recovery. Audience: The target audience  more...

SQL Server 7 0 System Administration - Part 3 ...ncepts, interfaces and fixed roles involved in performing backups. Gain a working knowledge of database, transaction log and filegroup backups and perform these backups as a system administrator. Restore damaged or incomplete databases. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring,  more...

NetWare 5 Advanced Administration - Part 3 .... This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. L earn To: Back up servers. Back up workstations. Install and configure Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. C ontent Emphasis Skills-Based A  more...

Oracle 11i10 Order to Cash Order Creation Setup ...hip order line. Identify key concepts involved in using Back-to-Back orders. Schedule an order line. Identify key concepts involved in scheduling orders. Schedule an order. Identify options for managing scheduled orders. Identify key concepts related to the process of booking orders. Identify options for copying orders. Identify key concepts related to importing orders. Match  more...

SQL and PL SQL DML and DDL Course Overview This course is the third in a three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify  more...

Oracle Database 10g New Features for Administrators Part 4 ... covers new features of Oracle Database 10g such as flash backup and recovery. Learn To: Identify features of the flash backup and recovery strategy. Identify tasks that you perform when using the flash recovery area to simplify management of recovery-related files. Identify tasks that you perform when using the flash recovery area to back up the recovery-related files. Match  more...

Self Development Motivating Yourself to Perform ...l Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the benefits of motivation. Use motivation to improve your performance. Achieve three goals to increase your motivation. Simulation Overview: In this simulation, you will be  more...

Time Management Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects  more...

MS Win XP Install Admin Part 1 Install Config ...the Automated System Recovery (ASR) Preparation Wizard to back up a Windows XP Professional system. o Identify considerations when using the Automated System Recovery (ASR) Preparation Wizard to back up a Windows XP Professional system. o Match common Windows XP Professional installation problems with their solutions. o Match common Windows XP Professional installation problems with their  more...

Money 2003 - Manage Your Finances ...izard. Important tasks including reconciling accounts and backing up and restoring files are covered in this course also. Learn To Identify facilities available in Money 2003 Standard. Identify component parts of the Money 2003 Standard interface. Identify requirements for creating a Microsoft .NET  more...

Business Problem Solving Critical Thinking Info Analysis ...ng. Correctly calculate a pay back period. Apply the three outcomes method. Complete the steps for creative thinking. Sequence the steps for mind mapping. Audience The target audience for this program is anyone within an organization who needs to enhance their problem solving  more...

Access 2003 Proficient User ...ta to and from Access. Finally, this course teaches about backing up and compacting and repairing databases. Learn To To identify options in the Form Wizard. To identify AutoForms in the New Form dialog box. To identify elements of a PivotChart. To identify options in the Report  more...

MS Office 2003 New Features for Office Users ...g a PowerPoint slide show for CD. Back up an Access database. Identify features of object dependencies in Access. Copy a linked table as a local table in an Access database. Identify smart tags in Access. Match elements of the Outlook interface with their functions.  more...

CompTIA Linux 2004 Management ...remove user and group accounts. Identify guidelines for backup and recovery planning. Identify characteristics of different utilities to back up filesystems. Unit 3: Printing and Spooling (1 hour) Identify characteristics of a printing system. Identify commands to work with the Line Printer - next generation (LPRng) printing system. Identify commands to work with the Common UNIX  more...

Windows Server 2003 Managing a Server Env Part 3 .... To identify features of data backup. To identify components that can be backed up when performing a System State data backup. To identify features and functions of volume shadow copies. To identify considerations for shadow copy scheduling. To identify options  more...

Windows Server 2003 Managing a Server Env Part 3 .... To identify features of data backup. To identify components that can be backed up when performing a System State data backup. To identify features and functions of volume shadow copies. To identify considerations for shadow copy scheduling. To identify options  more...

Implementing Managing MS Exchange Server 2003 Administering ...rver 2003. Identify advantages of using a front-end and back-end server topology. Audience: This series is intended for messaging support professionals who work in medium-to-large environments (250 to 5,000 seats) with multiple physical locations, mixed-client connection protocols, and wireless and Internet messaging connectivity. Deployment: Self-Study Language Options:  more...

Implementing Managing MS Exchange Server 2003 Securing ...oft Exchange Server 2003. Identify services required on back-end servers running Microsoft Exchange Server 2003. Unit 3: Internet Connectivity Identify key aspects of an SMTP connection. Identify key aspects of an ESMTP connection. Identify considerations for configuring DNS to support SMTP. Identify options to configure Internet connectivity in Exchange Server 2003. Identify  more...