Instructor Led Back Office Training Classes

Back Office Management Workshop How to create an air-tight back office You'll learn how to effectively improve the control, efficiency and performance of your back office operations. more...

Understanding Basel II A practical look at Basel II for the operations department. There has been a lot in the press about Basel II from a risk management point of view but very little on the impacts to operations. This course seeks to redress the balance giving operations managers and their staff an overview of the key points of Basel II and then looking in detail at the operational aspects. The course is a very more...

Microsoft Business Solutions CRM - Installation & Configuration The three-day Microsoft CRM Installation and Configuration course explores the Microsoft CRM Implementation Methodology tool kit the technologies that support Microsoft CRM (i.e. Active Directory Microsoft .Net framework XML Web Services SOAP etc.) the architecture of the product installation instructions for the Microsoft CRM Server Sales for Outlook client and Exchange E-mail Router as well as more...

Knowdoubtknowfear Business Influencer Imagine the 'Add Value Activity' to Sales, Management, Executive, Back Office, Customer Service, Projects, Manufacturing, Human Resources, Recruitment, Strategy, Training, Marketing, Purchasing, Organisational Development........operating with NO Doubts and NO Fears. more...